Guest service assistant vs customer service attendant

Differences between guest service assistant and customer service attendant duties and responsibilities

Guest service assistant example responsibilities.

• Manage guest assistants ensuring customer satisfaction, store cleanliness.
• Answer any questions they have; general clerical duties; process transactions using a POS system
• Assist patients and guest by providing wheel chair transportation to and from their cars as well as to appointments or visitation.
• Process individual and group reservations maximizing profit for the hotel.
• Schedule facility room reservations for campus faculty and department staff.
• Provide support and empathy during difficult moments for patients and their families/visitors
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Customer service attendant example responsibilities.

• Manage and calculate daily cash deposits and prepare daily payroll ledgers.
• Assess customer orders for accuracy, cleanliness and organization of customer area.
• Assist in cashiering and point of sale (POS) system procedures during busy hours.
• Operate POS system, enter accurate amounts and totals; provide exact change for all transactions.
• Carry and unload groceries accordingly.
• Bag groceries and organize inventory displays.
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