Guest service assistant vs office assistant and customer service

Differences between guest service assistant and office assistant and customer service duties and responsibilities

Guest service assistant example responsibilities.

• Manage guest assistants ensuring customer satisfaction, store cleanliness.
• Answer any questions they have; general clerical duties; process transactions using a POS system
• Assist patients and guest by providing wheel chair transportation to and from their cars as well as to appointments or visitation.
• Process individual and group reservations maximizing profit for the hotel.
• Schedule facility room reservations for campus faculty and department staff.
• Provide support and empathy during difficult moments for patients and their families/visitors
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Office assistant and customer service example responsibilities.

• Manage on-site registration at events including management of volunteers, registration setup, and coordinate all registration logistics.
• Interact with individual customers and broker representatives by phone and email, providing excellent customer service to troubleshoot technical account problems.
• Determine Medicaid requirements and eligibility.