Guest service representative jobs in Corpus Christi, TX - 93 jobs
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Guest Service Representative
Customer Service Representative
Front Desk Agent
Guest Services Associate
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Guest Service Supervisor
Guest Services Agent
Front Desk Representative
Office Administrator / CSR
L.K. Jordan & Associates
Guest service representative job in Corpus Christi, TX
Office Administrator / Customer ServiceRepresentative to serve as the front-line point of contact for a high-volume office environment. This role is responsible for providing exceptional customer service, managing administrative tasks, and supporting operational functions related to tenant services. The ideal candidate is dependable, detail-oriented, and demonstrates a strong commitment to accuracy, professionalism, and continuous learning.
Responsibilities
Act as the primary front-line representative for tenant inquiries via phone and in person
Professionally manage a high volume of inbound calls and service requests
Accurately document, track, and process work orders
Coordinate and schedule inspections and services, including elevators, fire alarms, backflow systems, and related building operations
Maintain detailed records and ensure data accuracy across internal systems
Perform data entry utilizing 10-key by touch with a high degree of accuracy
Collaborate with internal teams to ensure timely resolution of tenant requests
Provide administrative and clerical support as needed
Qualification
High School Diploma or GED
Pass background check and drug screen
Have reliable transportation
Previous Office Experience
Data Entry Experience
Great opportunity with benefits available after permanent hire
Starting pay between $17 - $21 an hour, depending on experience.
Please send resume to ***************************
L.K Jordan is an equal opportunity employer
$17-21 hourly Easy Apply 16d ago
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Guest Services Front Desk Agent
Palmilla Beach
Guest service representative job in Port Aransas, TX
Job Description
GuestServices Front Desk Agent
The GuestServices Department at Palmilla Beach is the main point of contact for all guests during their stay. Ensuring the guest has been provided with all information needed for their stay is critical. As a GuestServices Front Desk Agent, your role is to provide and maintain an overall positive guest experience.
Key Responsibilities are:
· Ensure customer satisfaction and positive relations through daily interaction with all guests
· Deliver and promote prompt, courteous and friendly service
· Prepare and maintain cleanliness and organization of indoor and outside areas
· Facilitate up sales
· Works in conjunction with all staff in all departments, practicing positive communication and teamwork at all times
· Answers phone calls, voicemails, emails
· Checking in and taking payments for Beach and Cabana Rentals
· Expected to arrive on time, in professional attire, with a positive attitude
· Assist in activities on property or special events as needed
Required Skills/Abilities:
· Must have the ability to stand/walk throughout the duration of the shift for up to 8+ hours working in all weather conditions
· Ability to lift a minimum of 20 pounds
· Excellent guestservice skills
· Proficient with Microsoft Office and general computer knowledge
· Basic Cash Handling and POS knowledge
· Must have a strong attention to detail
· Adhere to all opening and closing duties
· Previous Square knowledge useful
· Available to work a flexible shift, including weekends and holidays (Black out Dates)
· Other duties and responsibilities may be assigned
· Performs other duties as required.
Education and Experience:
• High school diploma or equivalent required.
Other Qualifications:
· Ability to read and speak English in order to perform the duties of the job.
· Possesses computer skills, including, but not limited to, use of Microsoft Word, Excel, Checkfront, Square POS and Publisher.
· Must be able to work weekends and evenings.
$23k-29k yearly est. 10d ago
Customer Service Representative - Corpus Christi, TX
Kedia Corporation
Guest service representative job in Corpus Christi, TX
Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field
Job Description
Tasks
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Check to ensure that appropriate changes were made to resolve customers' problems.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Refer unresolved customer grievances to designated departments for further investigation.
Review insurance policy terms to determine whether a particular loss is covered by insurance.
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
Tools
used in this occupation:
Autodialers
- Autodialing systems; Predictive dialers
Automated attendant systems
- Voice broadcasting systems
Automatic call distributor ACD
- Automatic call distribution ACD system
Scanners
Standalone telephone caller identification
- Calling line identification equipment; Dialed number identification systems DNIS
Technology
used in this occupation:
Contact center software
- Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email
Customer relationship management CRM software
- Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM
Electronic mail software
- Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook
Network conferencing software
- Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat
Spreadsheet software
- Microsoft Excel
Knowledge
Customer and Personal Service
- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Clerical
- Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
English Language
- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Qualifications
Skills
Active Listening
- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking
- Talking to others to convey information effectively.
Service Orientation
- Actively looking for ways to help people.
Persuasion
- Persuading others to change their minds or behavior.
Reading Comprehension
- Understanding written sentences and paragraphs in work related documents.
Critical Thinking
- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Writing
- Communicating effectively in writing as appropriate for the needs of the audience.
Coordination
- Adjusting actions in relation to others' actions.
Social Perceptiveness
- Being aware of others' reactions and understanding why they react as they do.
Negotiation
- Bringing others together and trying to reconcile differences.
Abilities
Oral Comprehension
- The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression
- The ability to communicate information and ideas in speaking so others will understand.
Speech Clarity
- The ability to speak clearly so others can understand you.
Speech Recognition
- The ability to identify and understand the speech of another person.
Written Expression
- The ability to communicate information and ideas in writing so others will understand.
Near Vision
- The ability to see details at close range (within a few feet of the observer).
Problem Sensitivity
- The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Written Comprehension
- The ability to read and understand information and ideas presented in writing.
Deductive Reasoning
- The ability to apply general rules to specific problems to produce answers that make sense.
Inductive Reasoning
- The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Additional Information
If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
$25k-34k yearly est. 2d ago
Customer Service Representative
24HR Safety, LLC
Guest service representative job in Corpus Christi, TX
Job Description
Reporting to the Business Administrator, Customer ServiceRepresentatives directly interface with customers and work to ensure customer requests for products and services are satisfied. Customer Service Reps perform the following major job functions:
Offer a consultative approach to meeting customer demands.
Effectively manage accounts by ensuring requested products and/or services are provided within the desired delivery date.
Coordinate internally and externally to place orders for each customer to meet customer needs
Follow-up to ensure the customers' requests and overall safety needs are satisfied
Essential Responsibilities, includes but are not limited to
Develops and maintains a functional knowledge of Company products and services
Ensure data integrity by maintaining an accurate account of customer interactions in a timely manner.
Direct interaction and first point of contact with customers
Utilize all available resources to reach out to prospects and attempt to turn those prospects into customers
Answer incoming phone calls
Address customer needs and process Quotes and Orders promptly
Expedite all Distribution open Sales Orders
Assist in covering breaks, lunches, and vacations for the receptionist as needed
Keep updated client information
Build relationships with customers and meet their needs in a timely manner
Practice courtesy in all dealings with co-workers and managers
Perform all other duties as assigned by the Customer Service Supervisor
SAFER Competencies
Sincere and Committed to Customer Service & Safety
Accurate and Productive to Support Quality
Fearlessly Ethical, Fair and Consistent to ensure Organizational Integrity and Safety Compliance
Empowered to support engaged growth by ensuring team collaboration, development and motivation
Ready & Urgent Subject Matter Leader
Qualifications
Minimum High School Diploma required. Associates degree or higher preferred
Three plus years' industrial inside sales/customer service experience managing external client accounts required OR safety equipment or services purchasing experience within the industrial safety or environmental industry.
2+years in industrial outside sales preferred.
Proficient in the use of Microsoft Office (Word, Excel and Outlook)
Two plus years ERP experience required. Knowledge of NAVISION a plus
Inside Sales/Customer Service experience within the safety industry highly preferred
Experience selling mill supply/metal tools preferred.
Strong computer skills and understanding of spreadsheets
Self-motivated and comfortable working with little to no direction
Excellent interpersonal communication skills
Willingness to travel a must.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is required to be in a stationary position over 90% of the time. The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc. The person will constantly operate a computer, speak over the phone, utilize a keyboard and other office productivity machinery, such as a calculator, copy machine, and computer printer. Must be able to converse verbally to exchange accurate information. Must be able to visually scan documents in detail to detect and identify needs. The employee must occasionally lift and/or move up to 10 pounds.
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Position Type/Expected Hours of Work
This is a full-time, direct hire position. Hours of operation are Monday through Friday, 8:00 am to 5pm. Overtime or weekend hours may be needed.
Equal Opportunity Employment
We are committed to providing equal employment opportunities. We recognize each individual's potential to offer significant contributions to our organization's growth and stability.
E-Verify
This Employer participates in E-Verify.
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$25k-34k yearly est. 2d ago
Outside Sales Rep or CSR
True Find Staffing
Guest service representative job in Corpus Christi, TX
Job Description
Outside Sales Representative
A client of ours is seeking a motivated Outside Sales Representative to drive new business and build lasting relationships with clients across a defined territory. This field-based position focuses on face-to-face interactions, strong communication, and the ability to work independently while delivering results.
Job Summary
The Outside Sales Representative is responsible for generating new business, maintaining existing accounts, and meeting sales goals through in-person meetings, product demonstrations, and contract negotiations. The ideal candidate combines initiative, professionalism, and a passion for helping customers find the right solutions.
Key Responsibilities
Travel on an 8-week routing schedule to visit prospective and existing customers in person.
Prospect and qualify new leads through cold calls, networking, and trade shows.
Build and maintain long-term client relationships that lead to repeat business.
Conduct product presentations tailored to client needs.
Negotiate and close deals to achieve monthly and quarterly sales targets.
Collaborate with marketing and customer service to ensure excellent client experiences.
Maintain accurate sales data and client records in CRM software.
Stay informed on industry trends, competitors, and product updates.
Submit daily or weekly activity and performance reports.
Skills & Qualifications
Proven success in outside sales (B2B experience preferred).
Strong verbal and written communication skills.
Excellent relationship-building and networking ability.
Highly self-motivated, organized, and disciplined.
Effective negotiation and closing skills.
Strong problem-solving mindset.
Resilient and goal-driven under pressure.
Willingness to travel frequently; valid driver's license and reliable transportation required.
$25k-34k yearly est. 5d ago
Customer Service Representative - State Farm Agent Team Member
Francisco Aguilar-State Farm Agent
Guest service representative job in Corpus Christi, TX
Job DescriptionBenefits:
Training & development
401(k)
401(k) matching
Bonus based on performance
ROLE DESCRIPTION: As a Customer ServiceRepresentative - State Farm Agent Team Member with Francisco Aguilar - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
$25k-34k yearly est. 6d ago
CSR
Rising Star Recruiting & Staffing
Guest service representative job in Corpus Christi, TX
Job DescriptionBenefits/Perks
Competitive Compensation
Paid Time Off
Career Growth Opportunities
Job SummaryWe are seeking a Customer ServiceRepresentative to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and is able to remain calm under pressure.
Responsibilities
Receive a high volume of inbound calls and emails
Identify the reason for the customer's call, collect relevant information, and provide solutions
Refer to premade scripts for a variety of customer service topics
Use best practices in customer service techniques to develop rapport and build relationships with customers
Document all customer interactions
Meet personal and team quotas
Attend trainings to maintain up-to-date skills and knowledge
Qualifications
High school diploma/GED
Previous experience as a Customer ServiceRepresentative or in a similar role is preferred
Comfortable using computers and customer management software
Excellent phone and verbal communication skills
Understanding of active listening techniques
Ability to work well under pressure
Highly organized with the ability to prioritize projects and manage time effectively
$25k-34k yearly est. 26d ago
Front Desk Agent
MCR Hotels
Guest service representative job in Corpus Christi, TX
HILTON GARDEN INN CORPUS CHRISTI SECTION ONE: MCR Universal Role Standards CLEANLINESS and FRIENDLINESS! The MCR standard is to provide clean, friendly, well-organized and safe hotels for our guests. AREAS OF EXCELLENCE Happy Guests Spotless Cleanliness
Product Consistency & Quality
Teamwork
Duties and Expectations
1. Happy GuestsGuest Relations: Greet guests happily upon arrival and throughout their stay with a smile.
Name Use: Use the guests' names whenever possible, ensuring they feel properly welcomed.
Guest Satisfaction: All Team Members work together to contribute to great guest satisfaction scores.
Recovery: Ability to handle challenging guest situations with hospitality and a sense of urgency.
Hotel Knowledge: Strong knowledge of all features of the hotel facility and amenities.
Events: Awareness and support for all groups and events at the hotel.
Technology: Understanding of relevant technology for each role.
Phone Etiquette: Answer all incoming calls with friendly service using the approved greeting.
2. Spotless Cleanliness
Sparkling Clean Workspaces: All areas, both front and back of the house, should be kept clean and well-organized.
Pitching In: Cleanliness is a team effort! Everyone may expect to pitch in to clean guest rooms and public spaces as needed, to ensure the hotel is well-organized and safe.
Hospitality While Cleaning: Always greet every guest happily with a smile, by name if possible, while cleaning.
3. Product Consistency & Quality
Checklists to 100% Accuracy: All operational checklists are completed accurately and at the designated times, every shift.
Shift Handover Reports: Handover reports must be accurate and on time, for effective shift-to-shift communication.
Flawless Uniform: All Team Members must wear a clean, approved uniform and be well-groomed per the Team Member Handbook, while wearing a nametag and smiling at all times.
4. Teamwork
Communication: Communication between Team Members should be clear, honest, and professional.
Can Do Attitude: Willing to stretch beyond traditional role to meet the needs of the business and MCR's guests.
Collaboration: All Team Members at all levels must be committed to working together to create a welcoming environment for guests and an effective, positive workplace.
SECTION TWO: Front Desk Agent, Role Specific Duties and Expectations
The core mission of the Front Desk Agent is to ensure all guests enjoy a friendly arrival and departure experience, while addressing all needs and requests in a timely, efficient and hospitable manner.
Other Duties and Expectations
Check-in/Out Efficiency: All guests checked-in/out in a timely manner. All guests should be contacted after check-in to ensure their room is satisfactory and there is nothing else required to make their stay more comfortable.
Rate Schedule: Up-to-date understanding of room rates, promotions.
Incoming Mail: Receive and note all incoming mail as required per the daily shift checklist.
SECTION THREE: Success Metrics
Happy Guests
Management Performance Ratings
Guest Satisfaction Scores/Intent to Return
Spotless Cleanliness
GM/AGM Spot Checks
Leadership Walk-throughs (RVP, etc.)
Guest Ratings/Reviews
Product Consistency & Quality
Checklist Tracking
Management Performance Ratings
Guest Ratings
Teamwork
Management Performance Ratings
SECTION FOUR: Qualifications & Requirements
Qualifications & Requirements:
Experience in a hospitality, service, consumer-facing franchise or related field preferred.
Can-Do Attitude: Must have a positive attitude and willingness to learn.
Ability to Follow Guidelines: Must be able to understand and follow established guidelines and procedures.
Handle Pace and Pressure: Must work well in stressful, high-pressure situations.
Listening, Conflict Resolution: Must be effective at listening to, understanding, clarifying, and resolving the concerns and issues raised by co-workers and guests.
Communication Skills: Must be able to convey information and ideas clearly.
Hospitality and GuestService: Must have a desire to serve all guests.
Age Requirement: Must be 18 years of age or older to perform this job.
Schedule and Travel: Must be willing to work a varied schedule that may include evenings, nights, weekends, and holidays based upon the demands of the hotel.
Clock-in/Out: Arrive and clock in on time for every shift worked and clock out at the scheduled shift ending time, unless otherwise directed by your immediate supervisor. Never work while off the clock.
Breaks: Clock in/out for breaks at the designated time on your schedule.
Call Outs: Provide sufficient notice as directed by your supervisor when calling out for a scheduled shift.
Physical Working Demands & Working Environment:
The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to:
Stand or remain in a stationary position for long periods of time (3-4 hours at a time).
Type on and operate computers and other office machinery or devices, do 10-key operation and data entry, dial a telephone, manually manipulate objects, handles, tools, and/or controls.
Bend, stoop, crouch, lift and transport supplies of up to 25 pounds throughout the hotel, and move throughout the hotel and the rooms.
Inspect and visually observe details at close range (within a few feet) and from long range.
Occasionally required to lift packages or general office equipment.
The noise level in the work environment is usually moderate (phone ringing, and heavy communication between co-workers and customers).
Language + Reasoning Skills:
Read, write, understand and communicate with others effectively using the English language.
Note: This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. The Employer retains the right to change or assign other duties to this position. This document does not create an employment contract, implied or otherwise, other than an at-will relationship.
$23k-29k yearly est. 5d ago
Front Desk Agent
Econo Lodge Corpus Christi
Guest service representative job in Corpus Christi, TX
Lgm Hotels in Corpus Christi, TX is looking for one front desk agent to join our 9 person strong team. We are located on 722 N. Port Ave. Our ideal candidate is attentive, ambitious, and hard-working.
Responsibilities
Greet and welcome guests in a friendly and professional manner
Answer and screen phone calls
Organize and schedule meetings as needed
Maintaining office cleanliness and organization of resources
Qualifications
Proven experience working as a front desk agent or similar position
Knowledge of spreadsheets and word processing documents
Excellent customer service skills and courteous phone manner
Time-management and organizational skills
We are looking forward to receiving your application. Thank you.
$23k-29k yearly est. 60d+ ago
Front Desk Agent
Omni Hotels & Resorts
Guest service representative job in Corpus Christi, TX
Located in the lively downtown Marina District, the four-diamond Omni Corpus Christi Hotel offers newly renovated rooms with spectacular views of the Corpus Christi bay. Situated along 131 miles of Texas coast, there are virtually limitless choices for water sports, including year-round sailing, swimming, snorkeling and some of the worlds beat deep-sea fishing. All are just moments away from this spectacular Corpus Christi hotel.
The Omni Corpus Christi Hotel associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Corpus Christi Hotel may be your perfect match.
Job Description
Front Desk Agents are responsible for providing a five-star welcome and departure experience to each guest, as well as, serving as ambassadors throughout the guest's stay. Front Desk Agents make the first impression upon our guests by extending a warm welcome, providing information about the hotel and local area, and offering our full range of upscale hotel amenities and services to them. Front Desk Agents are also responsible for settling guest accounts upon check-out, resolving guest issues and completing special requests. They work closely with all hotel departments especially our Loyalty Ambassador, Bell-Door and Ideal Services teams.
Responsibilities
Process guest check-ins and check-outs according to Omni's Moments of Service and Standard Operating Procedures
Empathetically listen to guest inquiries and provide appropriate responses
Set up accurate accounts for each guest checking in according to their preferences (room type, payment, etc.)
Block rooms in the computer and follow through on designated requirements
Pre-register designated guests and prepare key packets
Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery)
Maintain confidentiality of all guests and hotel information
Employ attention to detail in order to ensure security of guest room access.
Understand and execute all Omni accounting standards ensuring accurate settlement of folios, routing of charges and adjustments
Maintain guest history files on all guests
Accommodate room changes expediently
Document all guest requests, complaints or problems immediately and notify designated department/personnel for resolving the situation. Follow up to ensure completion and guest satisfaction
Issue safe deposit boxes to guests and ensure security of key
Monitor, send and distribute guest faxes
Generate, print and distribute daily and weekly reports
Resolve discrepancies on the room status report with Housekeeping
Maintain complete knowledge at all times of all hotel features/services, hours of operation, room types, numbers, layout, decor, appointments and locations, room rates, special packages and promotions.
Qualifications
Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone
Ability to accurately and efficiently input information into computer systems
Ability to work cohesively with co-workers both within and outside of your department
Ability to compute accurate mathematical calculations
Ability to think clearly, quickly and make concise decisions
Ability to prioritize, organize and follow up
Ability to work well under pressure, dealing with many arrivals and departures within a short period of time
Previous customer service experience
Previous hotel front desk experience is strongly preferred
Previous cashiering experience is preferred
Previous guest relations training is preferred
Must be able to work flexible shifts, weekends, and holidays
Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
$23k-29k yearly est. Auto-Apply 8d ago
Front Desk Representative
Legacy Ventures 3.6
Guest service representative job in Corpus Christi, TX
Front Desk Representative are the face of the hotel, responsible for providing exceptional service from check-in to check-out. Duties include guest registration, reservations, handling payments, concierge services, and ensuring a positive guest experience throughout their stay.
Qualifications
Key Responsibilities:
Greet and register guests, assign rooms, and process payments
Handle reservations, incoming calls, messages, and guest inquiries
Provide local area information and assist with dining, transportation, and tour arrangements
Maintain accurate guest records and perform shift reports
Ensure all guest requests are addressed promptly and courteously
Promote hotel services using suggestive selling to maximize revenue
Follow service standards, dress code, and safety procedures
Assist with front desk operations, including PBX and reservationist duties as needed
Create a welcoming environment through professional communication and attention to detail.
$22k-28k yearly est. 11d ago
Guest Services Event Staff | Part-Time | Hilliard Center
Ovg
Guest service representative job in Corpus Christi, TX
Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Position Summary
As a member of the GuestServices Event Staff Team, you will be an essential part of the Guest experience and help build memories that last a lifetime. In this role, you will wear many different hats and have the potential to work in several different areas of the arena. Responsibilities will include, but not be limited to ushering, ticket scanning, concourse customer service, greeter. You will have the opportunity to assist our guests by offering directions and sharing information while creating a World Class experience. Your job will be to keep our fans safe and informed while still maintaining a fun and friendly atmosphere.
This role pays an hourly rate of $11.00-$15.00
Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching
EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline
About the Venue
Hilliard Center is Corpus Christi's premier entertainment and event complex, proudly owned by the City of Corpus Christi and managed by Oak View Group. Named in partnership with Hilliard Law, a firm dedicated to service and community, the waterfront venue features a state-of-the-art arena, the historic Selena Auditorium, and a versatile convention center overlooking the scenic Corpus Christi Bay. With adaptable spaces, complimentary Wi-Fi, and premium food and beverage offerings, Hilliard Center is designed to deliver exceptional experiences as South Texas' home for live entertainment, conventions, and community gatherings.
Responsibilities
Prepare your assigned section for guests; this could include wiping down seats, looking for potential hazards, reporting any issues to a supervisor
When gates open, welcome our fans with a great smile and helpful attitude
Scan event tickets ensuring that the proper ticket is being used to gain entry
Assist fans in locating their ticketed seats
Being alert and proactive to potential hazards and reporting incidents when they occur
Monitor your assigned area for issues and opportunities to make lasting memories for our fans
Respond to all guest concerns/complaints promptly and in a professional manner
Assist guests in ADA accessible seating sections
Enforce all building policies and procedures to ensure a safe environment for all guests
Manage the foot traffic flow of large crowds
Check identification of guests to verify age requirements for purchase of alcohol.
Be knowledgeable about arena emergency evacuation plan in order to safely assist guests during the unlikely event of an emergency.
Qualifications
Experience in a hospitality or entertainment environment is preferred
You must love working with and helping people.
Ability to stand for long periods of time.
You must be able to maintain a POSITIVE attitude while handling difficult situations.
Flexible schedule. Weekend availability is needed.
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
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$11-15 hourly Auto-Apply 2d ago
Guest Services Event Staff | Part-Time | Hilliard Center
Oak View Group 3.9
Guest service representative job in Corpus Christi, TX
Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Overview
As a member of the GuestServices Event Staff Team, you will be an essential part of the Guest experience and help build memories that last a lifetime. In this role, you will wear many different hats and have the potential to work in several different areas of the arena. Responsibilities will include, but not be limited to ushering, ticket scanning, concourse customer service, greeter. You will have the opportunity to assist our guests by offering directions and sharing information while creating a World Class experience. Your job will be to keep our fans safe and informed while still maintaining a fun and friendly atmosphere.
This role pays an hourly rate of $11.00-$15.00
Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching
EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline
Responsibilities
Prepare your assigned section for guests; this could include wiping down seats, looking for potential hazards, reporting any issues to a supervisor
When gates open, welcome our fans with a great smile and helpful attitude
Scan event tickets ensuring that the proper ticket is being used to gain entry
Assist fans in locating their ticketed seats
Being alert and proactive to potential hazards and reporting incidents when they occur
Monitor your assigned area for issues and opportunities to make lasting memories for our fans
Respond to all guest concerns/complaints promptly and in a professional manner
Assist guests in ADA accessible seating sections
Enforce all building policies and procedures to ensure a safe environment for all guests
Manage the foot traffic flow of large crowds
Check identification of guests to verify age requirements for purchase of alcohol.
Be knowledgeable about arena emergency evacuation plan in order to safely assist guests during the unlikely event of an emergency.
Qualifications
Experience in a hospitality or entertainment environment is preferred
You must love working with and helping people.
Ability to stand for long periods of time.
You must be able to maintain a POSITIVE attitude while handling difficult situations.
Flexible schedule. Weekend availability is needed.
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
$11-15 hourly Auto-Apply 2d ago
Guest Services Associate
Corpus Christi Hooks
Guest service representative job in Corpus Christi, TX
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.
Department: Game Day
Supervisor: Manager, Operations
Classification: Part-Time/Non-Exempt (Seasonal)
Summary/Objective:
The job of the GuestServices Associate includes in-game promotional activities sign-up, lost & found, general information to fans, Prize Wheel operation, game program sales, Kid Zone sales, receptionist responsibilities, and other duties assigned. This position is a seasonal position that includes nights and weekends during the Spring and Summer.
Essential Functions & Responsibilities:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Assisting fans with questions
Coordinating with in-game promotion personnel for fans to participate
Managing lost and found items by maintaining an accurate log
Assisting with lost and found children
Cross training in the reception area
Assisting with giveaways and contests
Assist with the operation of Prize Wheel
Receiving money from and issuing tickets to fans to participate in the kid zone activities
Providing a correct accounting of the activity tickets and collected monies to the Finance office by end of each game
Obtaining parent signature on permission/waiver slips
Qualifications
Provide great customer service for the fan experience
Ability to work long hours, evenings, weekends and holidays
Ability to handle multiple tasks
Ability to stand for long periods of time
Have reliable transportation to and from work
Work Environment:
This job operates in a stadium setting. The noise level is usually moderate but can be loud within the stadium environment. This job will be expected to work indoor and outdoor in moderate weather conditions.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This is a largely sedentary role. Specific vision abilities required by this job include close and focused vision. This role must have attention to detail using vision.
Position Type and Expected Hours of Work:
Ability to work a flexible schedule, including; extended hours, evenings, weekends, and holidays.
Travel:
Travel is not expected in this role.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
EOE/M/F/Vet/Disability
ExperiencePreferred
2
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$21k-29k yearly est. 4d ago
Guest Services Associate - Corpus Christi Hooks
MLB 4.2
Guest service representative job in Corpus Christi, TX
Department: Game Day
Supervisor: Manager, Operations
Classification: Part-Time/Non-Exempt (Seasonal)
Summary/Objective:
The job of the GuestServices Associate includes in-game promotional activities sign-up, lost & found, general information to fans, Prize Wheel operation, game program sales, Kid Zone sales, receptionist responsibilities, and other duties assigned. This position is a seasonal position that includes nights and weekends during the Spring and Summer.
Essential Functions & Responsibilities:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Assisting fans with questions
Coordinating with in-game promotion personnel for fans to participate
Managing lost and found items by maintaining an accurate log
Assisting with lost and found children
Cross training in the reception area
Assisting with giveaways and contests
Assist with the operation of Prize Wheel
Receiving money from and issuing tickets to fans to participate in the kid zone activities
Providing a correct accounting of the activity tickets and collected monies to the Finance office by end of each game
Obtaining parent signature on permission/waiver slips
Qualifications
Provide great customer service for the fan experience
Ability to work long hours, evenings, weekends and holidays
Ability to handle multiple tasks
Ability to stand for long periods of time
Have reliable transportation to and from work
Work Environment:
This job operates in a stadium setting. The noise level is usually moderate but can be loud within the stadium environment. This job will be expected to work indoor and outdoor in moderate weather conditions.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This is a largely sedentary role. Specific vision abilities required by this job include close and focused vision. This role must have attention to detail using vision.
Position Type and Expected Hours of Work:
Ability to work a flexible schedule, including; extended hours, evenings, weekends, and holidays.
Travel:
Travel is not expected in this role.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
EOE/M/F/Vet/Disability
$21k-28k yearly est. 7d ago
Customer Service Representative (WIOA Adult)
Workforce Solutions Coastal Bend 3.8
Guest service representative job in Kingsville, TX
*This is a Work Experience (work-based learning) position available through Workforce Solutions Coastal Bend. All candidates will be considered after program eligibility is determined.Job Job Title: Customer ServiceRepresentative Location: Kingsville
Hours: 9:oo am - 5:00 pm, Monday-Friday
Second Chance Employer: No Pay Rate $15.00 Age: 17+ Recruiter: O. Luna Customer ServiceRepresentative Responsibilities
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Check to ensure that appropriate changes were made to resolve customers' problems.
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
$15 hourly Auto-Apply 60d+ ago
Customer Service Representative - State Farm Agent Team Member
Mark Copeland-State Farm Agent
Guest service representative job in Kingsville, TX
Job DescriptionBenefits:
Bonus based on performance
Competitive salary
Opportunity for advancement
Training & development
ROLE DESCRIPTION: As a Customer ServiceRepresentative with Mark Copeland - State Farm, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist clients with policy changes and updates.
Process insurance claims and follow up with clients.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Strong communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
$25k-34k yearly est. 7d ago
Customer Service Representative - State Farm Agent Team Member
Drew Becquet-State Farm Agent
Guest service representative job in Robstown, TX
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
401K
Hourly pay plus commission/bonus
Paid time off (vacation and personal/sick days)
Flexible hours
Growth potential/Opportunity for advancement within my agency
Hiring Bonus up to $
Requirements
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment
If you are motivated to succeed and can see yourself in this role, pleasecomplete our application. We will follow up with you on the next steps inthe interview process.
This position is with a State Farm independent contractor agent, not with State Farm InsuranceCompanies. Employees of State Farm agents must be able to successfully complete anyapplicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
$25k-34k yearly est. 26d ago
Guest Service Agent - Hilton Salt Lake City Center
Hilton 4.5
Guest service representative job in Lake City, TX
EOE/AA/Disabled/Veterans
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Join the heart of downtown hospitality at Hilton Salt Lake City Center, where exceptional service meets a welcoming, team-first culture. We're looking for motivated, friendly, and dependable individuals who take pride in creating memorable guest experiences.
As part of the Hilton family, you'll work in a fast-paced, supportive environment with opportunities to grow your career at one of the world's most recognized hospitality brands.
A GuestServices Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guestservice and financial profitability.
What will I be doing?
As a GuestServices Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guestservice and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her
Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards
Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries
Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy
Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner
Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction
Receive, input, retrieve and relay messages to guests
$23k-29k yearly est. Auto-Apply 26d ago
Guest Service Associate
Clearwater Express Wash
Guest service representative job in Rockport, TX
Are you ready to ride the waves of excitement and be a part of a dynamic team? BlueWave Express, a fast-growing and customer-centric company, is looking for enthusiastic individuals to join us as Team Members! If you're energetic, customer-focused, and eager to make a splash, this opportunity is perfect for you!
Responsibilities:
Provide exceptional customer service to all our valued clients, ensuring a positive and memorable experience.
Handle customer inquiries, answer questions, and assist with any concerns.
Perform tasks related to maintaining the cleanliness and organization of the facility.
Work collaboratively with the team to ensure smooth operations and efficient service delivery.
Assist in operating and maintaining equipment to ensure seamless performance.
Join us at BlueWave Express and become a part of a vibrant team where your dedication and passion for customer service will be recognized and appreciated. Make a splash in your career and apply now!
Qualifications
Requirements:
A passion for delivering outstanding customer service with a smile.
A high level of energy, enthusiasm, and a can-do attitude that inspires those around you.
Ability to work in a fast-paced environment and handle multiple tasks efficiently.
Strong communication skills and the ability to work effectively as part of a team.
Must be detail-oriented and take pride in maintaining a clean and organized workspace.
Previous experience in customer service is a plus but not required.
$21k-29k yearly est. 11d ago
Learn more about guest service representative jobs
How much does a guest service representative earn in Corpus Christi, TX?
The average guest service representative in Corpus Christi, TX earns between $17,000 and $29,000 annually. This compares to the national average guest service representative range of $20,000 to $34,000.
Average guest service representative salary in Corpus Christi, TX