Guest service representative jobs in Davenport, IA - 190 jobs

Benefits: Employee discounts Flexible schedule Free food & snacks Free uniforms Opportunity for advancement The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is the first point of brand contact in our bakery and serves in an essential role to engage and bring joy to our guests, create a memorable experience and leave a positive, lasting impression. The Guest Service Representative embodies NbC core values and demonstrates a strong commitment to guest satisfaction as well as excellence and efficiency in the workplace. Accountabilities/Duties: Promptly greets walk-in and phone guests with genuine warmth and helpful enthusiasm to determine interests and needs, and follows NbC Sweet Steps of Service to create a superior guest experience. Maintains strong product knowledge to educate guests on NbC cake distinction, size and flavor profile options, pricing, special promotions, and complimentary retail merchandise. Suggests additional merchandise, including balloons, candles, and cards, to complete a unique celebration. Processes guest orders efficiently and accurately utilizing the point-of-sale system and invite guests to join NbC Email Club to benefit from special promotions and remain connected. Upholds a clean and organized bakery presentation, which may include routine sweeping/mopping of the floor, and dusting/cleaning of countertops, windows, and other surfaces. Replenishes retail merchandise and cake display case to ensure a strong visual presentation. Assists the Crafter in preparing cake decorations and packaging supplies as needed. Complies with all health and safety guidelines and NbC policies and procedures, including strict adherence to dress code and personal hygiene. Maintains a consistent work attendance and punctuality record. Core Values and Competencies: Servant's Heart Goes above and beyond to support the team or guest, and is reliable, trustworthy and responsive. Keeps the good of the team or guest ahead of personal interests or gain. Displays humility and empathy in interactions with others. Spirit of a Champion Demonstrates pride in responsibilities, an intense drive and a passion to succeed. Takes initiative and 100% ownership of responsibilities, with zero excuses for issues within direct control. Operates with a strong sense of urgency and adheres to NbC brand standards. Genuine Connections Projects warmth, enthusiasm, and optimism that attracts others. Builds positive, productive relationships with all team members. Listens actively and communicates openly, clearly and respectfully. Knowledge, Skills, and Abilities: Exhibits high energy and strong interpersonal skills; is friendly, helpful, positive, patient, socially confident and communicative. Enjoys interacting with diverse people and excels at providing a superior guest experience. Can perform multiple tasks simultaneously while maintaining meticulous attention to detail. Is diligent, organized and self-motivated. Has the ability to understand and carry out oral and written instructions and request clarification when needed. Is comfortable with new technology and has the ability to operate a point-of-sale system. Understands basic arithmetic; can perform calculations when needed and provide monetary change using U.S. currency. Has the capacity to stand for extended periods of time and work in a fast-paced environment. Education, Certifications and Work Experience Requirements: Applicants must be 16 years of age or older. While no formal education or work experience is required, previous guest service experience at a bakery, restaurant or retail store is a plus. Work Availability: Must have the flexibility to work various shifts, including early mornings, evenings, weekends and holidays, based on changing business demands. Compensation: $25,000.00 - $35,000.00 per year Join Our Growing Family From “Happy Birthday” to “Just Because,” Nothing Bundt Cakes is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant's Heart, the Spirit of a Champion and the ability to make Genuine Connections. With over 500 bakery locations in 40+ U.S states and in Canada, there's plenty of opportunity to join our family! Click here to learn more about Nothing Bundt Cakes . Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law. California Applicant Privacy Policy

What's in it for you… * Hotel and travel discounts at worldwide destinations! * Professional development and promotion opportunities! About this job... Guest Service Representatives are often the first in-person contact for hotel guests and support the realized and unrealized needs of guests throughout the hospitality experience. Serving as a brand liaison, Guest Service Representatives are engaging, attentive, service-oriented, and take a creative approach to problem solving. The primary responsibility of a Guest Service Representative is to deliver and exceed guest expectations, execute brand service standards, resolve challenges, and maintain excellent communication with guests, peers, and supervisors. What you'll be doing... * Welcome arriving guests and complete the hotel's arrival/check-in experience, ensuring special requests are fulfilled and accurate information is received. * Engage in purposeful communication and build rapport with guests, creating an open dialogue to uncover guest expectations and unrealized needs. * Effectively engage with guests through phone or electronic communication consistent with hotel brand standards to ensure guest satisfaction. * Promote hotel brand loyalty programs, encourage guest participation, and offer special rate packages and upgrades when appropriate. * Effectively communicate with hotel departments to ensure timely and accurate delivery of guest expectations, fulfillment of needs, and challenge resolution. * Listen to guests and empathize with their challenges. When necessary, solicit guest feedback and act on guests concerns. * Always maintain professionalism consistent with hotel brand and company expectations. * Know and communicate hotel emergency procedures; inform and assist guests in emergencies. * Use hotel communication log and verbal or electronic means to notify fellow associates and/or supervisors of pertinent information. * If applicable, maintain balance and security of house bank and accurately log all transactions. Requirements... Experience & Education: * 2+ years of customer service experience, preferably in Hospitality or related industry * High School diploma or equivalency education certificate required Communication: * Excellent verbal and written communication skills * Must be able to speak, read, and write in primary language used in the workplace Physical: * 8+ hours per day at standing desk/computer; stand and walk frequently throughout the workday * Lift, lower, and maneuver up to 30 pounds occasionally

Guest Service Representative Reports to: Operations Manager Department: Rooms WHO WE ARE Janko Hospitality is a Chicago-based operator of upscale full-service, boutique lifestyle, extended-stay, and select-service hotels throughout the Midwest. The firm's award-winning properties within the Marriott, Hilton, Hyatt, and IHG brand families have made Janko Hospitality a 2022 Hotel Business Magazine Top 100 Hospitality Management Company. Janko Hospitality is a growth company focused on expansion through strategic acquisition, development, and third-party management. With a passion for people, a proven track record of solid financial performance, honorable community involvement, and an unwavering commitment to quality, Janko Hospitality is a management company that will provide an exceptional hospitality experience to guests, owners, and associates. BENEFITS Competitive compensation package Full benefits package, including 401K with matching and paid time off from Day 1 Growth company focused on expansion through strategic acquisition and development Hotel discounts at locations worldwide JOB DESCRIPTION The purpose of the Guest Services Representative position at Holiday Inn Express & Suites Galesburg is to provide world class service to all guests. The Operations Manager will train and supervise the operations of the front desk department of the hotel so that they provide superior customer service and operate the hotel to assure the highest possible level of guest satisfaction. The position requires flexibility in working hours, including weekends and holidays, and strong customer service skills. ESSENTIAL DUTIES AND RESPONSIBILITIES Greets and assist guests during check-in and check-out, ensuring satisfaction with rooms and accurate billing. Handle cash transactions, maintain records, and process reservations. Address guest inquiries, concerns, and promote hotel services. Operate telephone systems and manage internal calls, wake-up calls, and messages. Maintain communication with other shifts through the front desk log book. Perform cashier duties and attend to market needs as required. Adhere to safety and security protocols, including writing incident reports when needed. Maintain a professional appearance and assist guests and team members as required. Ability to use office equipment, lift up to 50 lbs, and stand/walk for long periods. Requires bending, twisting, reaching, and pushing. QUALIFICATIONS High School Diploma or equivalent work experience. Previous customer service or hotel experience required, IHG experience is helpful. Strong communication, customer service, and organizational skills. Computer proficiency using Windows-based software is preferred.

Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system Scanners Standalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email Customer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM Electronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook Network conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat Spreadsheet software - Microsoft Excel Knowledge Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking - Talking to others to convey information effectively. Service Orientation - Actively looking for ways to help people. Persuasion - Persuading others to change their minds or behavior. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Coordination - Adjusting actions in relation to others' actions. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Negotiation - Bringing others together and trying to reconcile differences. Abilities Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Speech Clarity - The ability to speak clearly so others can understand you. Speech Recognition - The ability to identify and understand the speech of another person. Written Expression - The ability to communicate information and ideas in writing so others will understand. Near Vision - The ability to see details at close range (within a few feet of the observer). Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Written Comprehension - The ability to read and understand information and ideas presented in writing. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional Information If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.

The Customer Service Representative will provide exceptional customer service, answer inquiries, process payments and other sale day activities. Previous work experience where you worked in-person with customers. Experience using computers, and able to learn to use new technology and software. Excellent keyboarding skills for data entry. A commitment to providing fantastic customer service. Able to work well and maintain a positive attitude in high-pressure situations. A friendly, outgoing, patient personality. You thrive working as part of team, pitching in wherever you're needed. Responsible for organizing all keys / organizing and filing documents by our internal coding system and then again by Lot number once we go to Lot. Uploading documents to the web each sale. Actively communicate with many different departments and or team's and customers who sign up equipment when needing documents such as LOLC's, Purge Documents etc. Responsible for processing payments from successful bidders Provide customers with information about auxiliary services. Ensure that superior customer service is always delivered to all customers. Actively support the RB Unreserved Commitment to Safety: to send everyone home, every day, the way they came to work, by taking personal responsibility for your safety and safety of your team, co-workers and customers Perform other duties as assigned.

Job Description Courtyard by Marriott in East Peoria, is currently adding a Front Desk Guest Service Agent to our team! We are looking for individuals who are able to work Full-Time, mostly 2ndshift, including weekends. Who We Are: Frontier Hospitality Group has been locally owned since 1950. We operate seven hotels across five fantastic brands and our growth keeps climbing. We believe in a work/life harmony that fits our employees' lifestyles. Whether that means you want to work two days or five we've got you covered. Essential Duties and Responsibilities: Provides high-quality customer service. Handles guest reservations. Answers and transfers phone calls. Handles guest check-ins and outs along with questions, complaints, etc. Other duties as required with the department. Qualifications and Requirements: Previous hotel or relevant customer service experience. Proficient in Microsoft Excel, Word, and Outlook. Ability to work a flexible schedule including weekends. EOE/AA/Disabled Veteran Frontier Hospitality Group is an Equal opportunity Employer and participates in the E-Verify program to verify the employment eligibility of all new hires.

Job Description Home2 Suites by Hilton is currently adding a Front Desk Guest Service Agent to our team! We are looking for individuals who enjoy customer service and are able to work a variable schedule including weekends. Who We Are: Frontier Hospitality Group has been locally owned for 75 years (1950). We operate seven hotels across five fantastic brands and our growth keeps climbing. We believe in a work/life harmony that fits our employees' lifestyles. Whether that means you want to work two days or five we've got you covered. Benefits to Working Here: Health and Dental Insurance, 401K, and Voluntary Life Insurance (full time) Travel Discounts to relax and refresh. Growth opportunities to keep you challenged in your career. Essential Duties and Responsibilities: Provides high-quality customer service. Handles guest reservations. Answers and transfers phone calls. Handles guest check-ins and outs along with questions, complaints, etc. Other duties as required with the department. Qualifications and Requirements: High School Diploma or GED (nice to have but not required). Previous hotel or relevant customer service experience. Proficient in Microsoft Excel, Word, and Outlook. Ability to work a flexible schedule including weekends. EOE/AA/Disabled Veteran Frontier Hospitality Group is an Equal opportunity Employer and participates in the E-Verify program to verify the employment eligibility of all new hires.

My Place Hotel in East Moline is hiring for a part time Guest Service Representative/Night Auditor to join our team. Please note- this is a very PART TIME job with the potential to grow into FT. The My Place Hotel East Moline is a 64-room hotel that is connected to the Bend XPO, and we are hiring for a dependable guest- focused team member to cover a split second shift Guest Service Representative and 3rd shift Night Auditor position. Schedule: Part-time with potential to become full-time. Typical weekly schedule: two 3:00 PM - 11:00 PM shifts and two 11:00 PM - 7:00 AM shifts (rotating/evening + overnight). As the friendly face of the property, the hotel front desk representative/night auditor has a relatable personality and a great desire to work with people. You are responsible for communicating in a welcoming and efficient manner, while ensuring that guests' needs are properly addressed. If you're a dedicated self-starter who treats punctuality like a priority and shows up ready to work, we want to meet you! If you're a night owl, bring your positive, can-do attitude and passion for delivering exceptional guest services. Availability for weekends and holidays are required. If you enjoy working with a friendly, upbeat team and take pride in making each guest's stay memorable, you'll fit right in! What is in it for YOU? * Competitive wages * Flexible scheduling * Personal Days Off - start earning on day 1 * Bonus Plan * Holiday Pay * Referral program * Employee discount program Some Key Areas of Responsibilities include: * Assume the position of the Manager on Duty * Update all files and reset the system for the following day activity. * Welcome guests to the hotel and perform the check-in process. * Thank guests and perform the check-out process. * Answer all incoming and in-house phone calls. * Assist callers with making and/or changing reservations. * Assist all guests as necessary to ensure a positive experience. * Perform routine daily tasks. * Ability to work while standing for extended periods of time. * Assist with the laundry duties during the shift. * Assist with stripping rooms to set our housekeepers up for success. * Monitor building/security and handle emergency procedures when necessary. * Communicate shift notes and any guest/service issues to next shift or management. * Maintain front desk area and ensure adherence to hotel policies and safety procedures. Requirements Candidates must possess the following knowledge, skills, and abilities: * Great attention to detail * Dependable and responsible * Excellent knowledge of local attractions and entertainment venues * Considerable knowledge of computer systems for registration, reservations and backup systems * Above average mathematical comprehension to understand and interpret numbers as they apply to operations in hotels * Ability to read, write, speak and understand the English language to communicate with employees and guests * Ability to effectively interact with internal and external customers, some of whom will require a high level of patience, tact and diplomacy, to defuse anger, collect accurate information and resolve conflicts * Dependable, punctual, and able to work independently during overnight shifts

Job DescriptionDescription: My Place Hotel in East Moline is hiring for a part time Guest Service Representative/Night Auditor to join our team. **Please note- this is a very PART TIME job with the potential to grow into FT.** The My Place Hotel East Moline is a 64-room hotel that is connected to the Bend XPO, and we are hiring for a dependable guest- focused team member to cover a split second shift Guest Service Representative and 3rd shift Night Auditor position. Schedule: Part-time with potential to become full-time. Typical weekly schedule: two 3:00 PM - 11:00 PM shifts and two 11:00 PM - 7:00 AM shifts (rotating/evening + overnight). As the friendly face of the property, the hotel front desk representative/night auditor has a relatable personality and a great desire to work with people. You are responsible for communicating in a welcoming and efficient manner, while ensuring that guests' needs are properly addressed. If you're a dedicated self-starter who treats punctuality like a priority and shows up ready to work, we want to meet you! If you're a night owl, bring your positive, can-do attitude and passion for delivering exceptional guest services. Availability for weekends and holidays are required. If you enjoy working with a friendly, upbeat team and take pride in making each guest's stay memorable, you'll fit right in! What is in it for YOU? Competitive wages Flexible scheduling Personal Days Off - start earning on day 1 Bonus Plan Holiday Pay Referral program Employee discount program Some Key Areas of Responsibilities include: Assume the position of the Manager on Duty Update all files and reset the system for the following day activity. Welcome guests to the hotel and perform the check-in process. Thank guests and perform the check-out process. Answer all incoming and in-house phone calls. Assist callers with making and/or changing reservations. Assist all guests as necessary to ensure a positive experience. Perform routine daily tasks. Ability to work while standing for extended periods of time. Assist with the laundry duties during the shift. Assist with stripping rooms to set our housekeepers up for success. Monitor building/security and handle emergency procedures when necessary. Communicate shift notes and any guest/service issues to next shift or management. Maintain front desk area and ensure adherence to hotel policies and safety procedures. Requirements: Candidates must possess the following knowledge, skills, and abilities: Great attention to detail Dependable and responsible Excellent knowledge of local attractions and entertainment venues Considerable knowledge of computer systems for registration, reservations and backup systems Above average mathematical comprehension to understand and interpret numbers as they apply to operations in hotels Ability to read, write, speak and understand the English language to communicate with employees and guests Ability to effectively interact with internal and external customers, some of whom will require a high level of patience, tact and diplomacy, to defuse anger, collect accurate information and resolve conflicts Dependable, punctual, and able to work independently during overnight shifts

CSR's need to be outgoing, polite and self-motivated. Job Duties include: Answering phones, Greeting carry out customers, misc. cleaning, cutting pizzas, making pizza, sandwiches, pasta, and other food items.

* This position is for ROL Campgrounds. ROL is a valued partner of Revelry. See below for more information about our company and this position. Please submit a resume (or relevant job experience) and cover letter and include in your cover letter why you would be a good fit for the role. This is a seasonal position that will begin on March 1st, 2026 and go through the end of season which is usually early October. About ROL ROL is an outdoor hospitality company building a network of boutique campgrounds with a shared focus on environmental sustainability and tech-enabled amenities. We're on a mission to deliver best-in-class experiences and to transform recreational campground development. At ROL, you'll find a supportive, dynamic community that values innovation, sustainability, and the personal growth of our employees. About this position We're looking for candidates with guest services experience and familiarity with the RVing and outdoor hospitality industry. This position is for on-site guest service ambassadors (GSAs) at our campground in Geneseo, IL. Our guest services ambassadors are responsible for face-to-face communication with our guests, troubleshooting and resolution of guest concerns, and the day-to-day operations of our properties. The best GSA candidates will * Have their own recreational vehicle, * Be passionate about camping, RVing, outdoor recreation, and environmental conservation, * Care deeply about customer experiences and take pride in providing the best service possible to our guests, * Be patient and empathetic with our guests, who come from all over the world and who have different levels of comfort and experience with camping and electronic booking systems, * Be comfortable working at an early-stage company where change and innovation are welcomed and embraced * Have Skillsets in basic construction, electrical work, and/or plumbing * Have or be willing to train in propane filling procedures * Have an interest in growing their career in the outdoor hospitality industry. Description As a Guest Services Ambassador, you will be responsible for the following: * Maintaining campground appearance and cleanliness; * Emptying firepits and trash cans throughout the property; * Cleaning bath houses, laundry rooms, and office spaces daily; * Attending to maintenance matters within your skillsets; * Being a caretaker and steward of all camp equipment; * Monitoring the check-in and check-out of guests; * Assisting guests with retail purchases and providing recommendations for local shops, outfitters and experiences; * Enforcing campground rules and guidelines, when necessary; * Communicating about guests, property conditions, and maintenance issues to your supervisors. * 100% guest satisfaction is your ultimate objective. Required * Willingness to work in all weather conditions. * Capability to walk, sit, and/or stand for extended periods, as circumstances require. * Experience with and willingness to utilize POS and bookings systems. * Ability to lift up to 50lbs. * Familiarity with using laptops, smartphones, and workflow apps for communication. * Detail-orientedness, especially regarding accuracy of data and information sharing. * A readiness to handle credit card and other financial information securely. * Treating our properties with care and respect. * Taking care of guests like they are family. * Ability to de-escalate and/or resolve guests complaints and/or concerns. * Effective critical thinking and decision-making skills. * An unequivocal drive for guest satisfaction. Compensation * Paid biweekly, hourly rate $17-21/hr. * FHU site included (30/50AMP). * Utilities Credit. * Employee discounts. * Campground transfer program for high-performing employees. ROL provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.

Job DescriptionBenefits: Employee discounts Free uniforms Opportunity for advancement Training & development Wellness resources Job Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests. Essential Duties and Responsibilities Greet/meet potential members, providing a great customer experience. Handle front desk related tasks: o Answering phone calls in a polite and friendly manner to assist with questions or concerns. o Taking info calls and tours o Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information. Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed. Help maintain the neatness/cleanliness of the club. Essential Behavior Requirements Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customers wants and needs. Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customers perspective) and works together to solve the problem. Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed. Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language. Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner. Minimum Qualifications Honesty and good work ethic Strong customer service skills Basic computer proficiency Physical Demands Standing and walking at least 75% of the shift Talking in person or on the phone at least 75% of the shift Must be able to lift to 50 lbs. less than 30% of the time. Benefits Dollars for Scholars Program Employee Appreciation Program Free Membership for self and one family member or friend Team Member Support Team Health, Dental and Vision Insurance Critical Illness Insurance Short Term Disability Insurance Accident Insurance Voluntary Life Insurance Pet Insurance HSA - Advancement Opportunities Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness

Hospitality Management Corporation is a Dallas based privately held provider of management solutions and hospitality industry services, each customized to fit our clients' unique needs. HMC's core value and mission is to provide our clients with the finest management expertise the industry has to offer with integrity, honesty and open communication. When choosing to work for a company, HMC should be your first choice due to a well-deserved record of Honesty, Professionalism, Experience, Innovation, Flexibility, Customer Service and most importantly - Results. HMC believes that a company is only as strong as its team members. Team members are encouraged by their superiors to push themselves and are provided with the resources to ensure that success is achieved. We are currently searching for a Front Desk Agent Why Work With Us? It's a fun company to work for! We recognize efforts and reward results Great benefits package, including industry leading 401K Promotional opportunities with a growing company Responsibilities Greet guests and manage check-ins and check-outs Handle reservations, cancellations, and room assignments Assist guests with questions, directions, and local recommendations Address and resolve guest concerns professionally Maintain accurate guest records and room key inventory Support front desk operations as needed Requirements: Experience with an IHG branded hotel highly desired Be able to manage time effectively, complete required tasks on time Knowledge of and ability to operate computer equipment and the reservations system. Education & Experience: High School diploma or equivalent required Stable work history required Strong understand of Microsoft Office products (Excel, Word, Outlook) Need to be a team player - if you like to work on an island by yourself, this won't be a good fit for you! Must be able to convey information and ideas clearly Must maintain composure and objectivity under pressure Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary Must be effective at listening to, understanding, clarifying and resolving the concerns and issues raised by guests HMC is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

The Guest Service Agent is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following high standards of quality to ensure guest satisfaction. This position will anticipate guest needs, exceed expectations, and implement creative solutions to provide exceptional service while complying with brand standards. Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Position Details: Industry Manufacturing Work Location East Milan IL 61264 Job Title Customer Service Representative Duration 3 Years (Strong possibility of extension) Job Description • This person will be working in a call center environment taking 40-50 calls per day from dealers. • Responsible for tracking and tracing orders, missing freight from a shipment, etc. • There will also be daily responsibilities that are rotated through the team, such as investigations and a shared email box. Qualifications • Some Excel reporting will be required, so the candidate is required to be proficient with Excel and MS Outlook (must be reflected on the resume). • High school diploma/equivalent with 2+ years of customer service experience is required, but call center experience would be extremely beneficial and is strongly preferred. • Must have the ability to handle a large volume of workload on a daily basis, work in a team environment and be self-directed. • Schedule will most likely be 8am-4:30pm, but this person MUST have the flexibility to work OT, including holidays and during shutdowns. Additional Information To know more about this position please contact; Monaliza Santiago ************

Job Description Courtyard by Marriott in Bettendorf, IA, is currently adding a Front Desk Guest Service Agent to our team! We are looking for individuals who are able to work Part Time with weekday and weekend evening availability. Who We Are: Frontier Hospitality Group has been locally owned since 1950. We operate seven hotels across five fantastic brands and our growth keeps climbing. We believe in a work/life harmony that fits our employees' lifestyles. Whether that means you want to work two days or five we've got you covered. Essential Duties and Responsibilities: Provides high-quality customer service. Handles guest reservations. Answers and transfers phone calls. Handles guest check-ins and outs along with questions, complaints, etc. Other duties as required with the department. Qualifications and Requirements: Previous hotel or relevant customer service experience. Proficient in Microsoft Excel, Word, and Outlook. Ability to work a flexible schedule including weekends. EOE/AA/Disabled Veteran Frontier Hospitality Group is an Equal opportunity Employer and participates in the E-Verify program to verify the employment eligibility of all new hires.

Job Description Home2 Suites by Hilton is currently adding a Front Desk Guest Service Agent to our team! We are looking for individuals who are able to work a variable schedule that may include two days a week or five based on need. Who We Are: Frontier Hospitality Group has been locally owned for 75 years (1950). We operate seven hotels across five fantastic brands and our growth keeps climbing. We believe in a work/life harmony that fits our employees' lifestyles. Whether that means you want to work two days or five we've got you covered. Benefits to Working Here: Health and Dental Insurance, 401K, and Voluntary Life Insurance (30 hours or more) Travel Discounts to relax and refresh. Growth opportunities to keep you challenged in your career. Essential Duties and Responsibilities: Provides high-quality customer service. Handles guest reservations. Answers and transfers phone calls. Handles guest check-ins and outs along with questions, complaints, etc. Other duties as required with the department. Qualifications and Requirements: High School Diploma or GED (nice to have but not required). Previous hotel or relevant customer service experience. Proficient in Microsoft Excel, Word, and Outlook. Ability to work a flexible schedule including weekends. EOE/AA/Disabled Veteran Frontier Hospitality Group is an Equal opportunity Employer and participates in the E-Verify program to verify the employment eligibility of all new hires.

Job Description CSR's need to be outgoing, polite and self-motivated. Job Duties include: Answering phones, Greeting carry out customers, misc. cleaning, cutting pizzas, making pizza, sandwiches, pasta, and other food items.

Job Description *This position is for ROL Campgrounds. ROL is a valued partner of Revelry. See below for more information about our company and this position. Please submit a resume (or relevant job experience) and cover letter and include in your cover letter why you would be a good fit for the role. This is a seasonal position that will begin on March 1st, 2026 and go through the end of season which is usually early October. About ROL ROL is an outdoor hospitality company building a network of boutique campgrounds with a shared focus on environmental sustainability and tech-enabled amenities. We're on a mission to deliver best-in-class experiences and to transform recreational campground development. At ROL, you'll find a supportive, dynamic community that values innovation, sustainability, and the personal growth of our employees. About this position We're looking for candidates with guest services experience and familiarity with the RVing and outdoor hospitality industry. This position is for on-site guest service ambassadors (GSAs) at our campground in Geneseo, IL. Our guest services ambassadors are responsible for face-to-face communication with our guests, troubleshooting and resolution of guest concerns, and the day-to-day operations of our properties. The best GSA candidates will Have their own recreational vehicle, Be passionate about camping, RVing, outdoor recreation, and environmental conservation, Care deeply about customer experiences and take pride in providing the best service possible to our guests, Be patient and empathetic with our guests, who come from all over the world and who have different levels of comfort and experience with camping and electronic booking systems, Be comfortable working at an early-stage company where change and innovation are welcomed and embraced Have Skillsets in basic construction, electrical work, and/or plumbing Have or be willing to train in propane filling procedures Have an interest in growing their career in the outdoor hospitality industry. Description As a Guest Services Ambassador, you will be responsible for the following: Maintaining campground appearance and cleanliness; Emptying firepits and trash cans throughout the property; Cleaning bath houses, laundry rooms, and office spaces daily; Attending to maintenance matters within your skillsets; Being a caretaker and steward of all camp equipment; Monitoring the check-in and check-out of guests; Assisting guests with retail purchases and providing recommendations for local shops, outfitters and experiences; Enforcing campground rules and guidelines, when necessary; Communicating about guests, property conditions, and maintenance issues to your supervisors. 100% guest satisfaction is your ultimate objective. Required Willingness to work in all weather conditions. Capability to walk, sit, and/or stand for extended periods, as circumstances require. Experience with and willingness to utilize POS and bookings systems. Ability to lift up to 50lbs. Familiarity with using laptops, smartphones, and workflow apps for communication. Detail-orientedness, especially regarding accuracy of data and information sharing. A readiness to handle credit card and other financial information securely. Treating our properties with care and respect. Taking care of guests like they are family. Ability to de-escalate and/or resolve guests complaints and/or concerns. Effective critical thinking and decision-making skills. An unequivocal drive for guest satisfaction. Compensation Paid biweekly, hourly rate $17-21/hr. FHU site included (30/50AMP). Utilities Credit. Employee discounts. Campground transfer program for high-performing employees. ROL provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.