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Guest service representative jobs in Eau Claire, WI - 72 jobs

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  • Customer Service Representative

    Loanmax Title Loans 3.8company rating

    Guest service representative job in Altoona, WI

    **LoanMax Title Loans** **Job Description:** Our Customer Service Representatives are responsible for assisting potential borrowers and current customers with questions regarding loan products, evaluating vehicles, managing customer's loans and payments, daily communication with customers regarding their accounts and making courtesy calls when necessary. **LoanMax Title Loans offers their employees:** * Competitive Salaries * Paid Holiday * Vacations * Paid on the Job Training * Full Time Positions- Monday to Friday 10am to 6pm * with a rotating Saturday schedule of 9am to 3pm * Best of all Never Work on Sundays! **Job Requirements** **General:** * Must be Able to Work Full Time * Great attitude * Excellent Communication Skill * Detail Oriented **Education:** * Must have a High School Diploma **Work Experience:** * Previous Customer Service Experience * Computer and Data Entry Experience **Personal:** We pride ourselves in the service we provide to our customers, and we have high expectations for our Customer Service Representatives. We are looking for an individual that is motivated, honest, dependable, and most of all someone that is searching for an exceptional career opportunity. **About Us:** LoanMax Title Loans is one of America's most respected title loan companies. LoanMax Title Loans and its affiliated companies own and operate nearly 1,000 stores in more than twenty states nationwide. **Our Mission:** Since the day we opened in 1990, we have been committed to helping customers get the hassle-free cash they need. Our company's mission is to provide short-term loans to our customers using a process that is fast and hassle-free, terms that are straight-forward and transparent, and prices that are among the lowest in the industry. We do all this while providing you with the excellent customer service you deserve and the honesty and integrity that you would expect. **Why Join Us?** Our Customer Service Representatives are the heart of our business. We are actively recruiting candidates that are looking for a career opportunity with our company. We value the relationships we have cultivated in the communities we serve and expect our employees to be an example of honesty and respect when dealing with them. We have a special approach to business and we only want candidates that can step up and work towards the exceptional customer service and image we represent. **Background Screening:** Must be able to pass a company background screening, including a credit, criminal and background check. By joining LoanMax Title Loans, you'll become part of a dynamic team dedicated to delivering exceptional customer service and making a positive impact in the communities we serve. If you're motivated, honest, and dependable, we encourage you to apply for this exciting career opportunity!
    $29k-37k yearly est. 2d ago
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  • Customer Service Representative

    Fastsigns 4.1company rating

    Guest service representative job in Eau Claire, WI

    FASTSIGNS #2079 is hiring for a Customer Service Representative to join our team! A Successful FASTSIGNS Customer Service Representative Will: Be the initial contact with current as well as prospective customers in our FASTSIGNS Center Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders Enjoy being involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center Work with customers in numerous ways such as email, telephone, in-person and at their place of business Build long-lasting relationships by turning prospects into long term clients. Ideal Qualifications for FASTSIGNS Customer Service Representative: 2-3 years of retail or counter sales experience preferred High school diploma or equivalent Outgoing, responsive, eager to learn and has the ability to build relationships Great listening and organization skills Ability to sit for long periods (4 hours or more) Ability to view a computer screen for long periods (4 hours or more) Ability to work under pressure to output high volume, high-quality work Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Apply today! Compensation: $17.00 per hour At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
    $17 hourly Auto-Apply 60d+ ago
  • Hotel Front Desk Agent | Part Time Weekends

    Springhill Suites Eau Claire

    Guest service representative job in Eau Claire, WI

    Job Description We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You'll welcome guests, manage accounts, answer inquiries, and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in a positive work environment, apply now! Part-time, weekends Compensation: $16 per hour Responsibilities: Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests' needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs Bookkeeping: keep accurate records of all hotel guest account information Mitigate customer complaints as needed Communicate with housekeeping to make sure guest rooms are ready Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information Qualifications: 1+ year of hotel industry experience or related job preferred Working knowledge of Microsoft Office and reservation management systems Well-versed in taking telephone calls and handling stressful situations Excellent time management skills, organizational skills, customer service skills, and interpersonal skills High school diploma, GED, or equivalent Marriott experience preferred but not required About Company Brand New Property located next to the Sonnentag Center! SpringHill Suites by Marriott Eau Claire is offering accommodations in Eau Claire. The property is located across the Carson Park entrance, near YMCA Tennis Center, Hobbs Center, 1.6 miles from the University of Wisconsin-Eau Claire, and 24 miles from the University of Wisconsin-Stout.
    $16 hourly 16d ago
  • Front Desk Agent - The Lismore

    ECWI Hospitality

    Guest service representative job in Eau Claire, WI

    Job Description The Lismore Hotel is searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You'll welcome guests, manage accounts, answer inquiries, and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in a positive work environment, apply now! This is a part-time position. Hours 7 am to 3 pm or 3 pm to 11 pm. Weekend availability needed. Compensation: $16 per hour Responsibilities: Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests' needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs Field customer complaints when necessary Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information Bookkeeping: keep accurate records of all hotel guest account information Communicate with housekeeping to make sure guest rooms are ready Qualifications: Well-versed in taking telephone calls and handling stressful situations Excellent time management skills, organizational skills, customer service skills, and interpersonal skills Working knowledge of Microsoft Office and reservation management systems 1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred About Company ECWI Hospitality locations are managed by GF Hotels and Resorts. These properties consist of: The Lismore Hotel - A DoubleTree by Hilton (Informalist, Dive, ECDC) The Oxbow Hotel (The Lakely) Nucleus Cafe Racy D'Lenes Coffee Lounge
    $16 hourly 23d ago
  • Customer Service Rep I

    Net Health Shops 4.6company rating

    Guest service representative job in Eau Claire, WI

    Job Type: Full-Time Pay: Hourly, Biweekly Schedule: Monday through Friday 8 AM to 4:30 PM with a half-hour lunch or 5 PM with an hour lunch. This position requires 40+ hours a week depending on workload. After training, there is potential to have a hybrid work schedule. Company: Net Health Shops LLC/Sunnydaze Decor is an Eau Claire based eCommerce(internet) company. We have been an importer and a multi-channel eCommerce marketer of indoor and outdoor home décor since 2006. Our growth comes from the relentless focus on product innovation, flexibility, and work ethic. Our company culture and positive morale make Net Health Shops an outstanding company to work for. If you are a highly motivated, dependable team player apply today! Key Responsibilities: Answer inbound customer calls, emails, and messages promptly and professionally. Provide accurate information about products, services, and company policies. Assist customers in troubleshooting issues, processing orders, and resolving concerns. Maintain detailed and accurate records of customer interactions in the CRM system. Escalate complex or unresolved issues to higher-level customer service or management teams. Follow up with customers to ensure their concerns have been addressed satisfactorily. Process returns, exchanges, and refunds as necessary, following company policies. Promote and upsell company products or services as appropriate. Communicate and collaborate with external and internal teams to ensure customer satisfaction and resolve challenges efficiently External: Marketplaces, warehouses, suppliers, carriers Internal: team members from various departments within the company Stay updated on company products, services, and promotions to provide accurate information. Provide timely updates on shipment status and metrics Stay informed about Marketplace requirement changes and update processes accordingly Monitor fulfillment costs and identify opportunities for cost savings Ensure shopping labels are accurate and printed in a timely manner Arrange transportation and coordinator shipments with carriers to ensure timely delivery Required Qualifications: High school diploma or equivalent; Associate's degree or some college coursework preferred. 0-2 years of customer service experience, preferably in a call center or retail environment. Excellent communication skills, both written and verbal. Strong problem-solving skills and the ability to handle challenging situations with professionalism. Basic computer skills, including proficiency with Microsoft Office or similar software. Ability to work in a fast-paced environment and manage multiple customer inquiries. Friendly and positive attitude, with a strong focus on customer satisfaction. Benefits: Health and Dental Insurance HSA Plan Life, Short Term Disability, Accident, and Critical Illness Insurance 401K plan with generous employer contributions Paid Time Off (PTO)
    $29k-36k yearly est. 19d ago
  • Customer Service Representative - Eau Claire, WI

    Kedia Corporation

    Guest service representative job in Eau Claire, WI

    Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system Scanners Standalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email Customer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM Electronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook Network conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat Spreadsheet software - Microsoft Excel Knowledge Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking - Talking to others to convey information effectively. Service Orientation - Actively looking for ways to help people. Persuasion - Persuading others to change their minds or behavior. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Coordination - Adjusting actions in relation to others' actions. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Negotiation - Bringing others together and trying to reconcile differences. Abilities Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Speech Clarity - The ability to speak clearly so others can understand you. Speech Recognition - The ability to identify and understand the speech of another person. Written Expression - The ability to communicate information and ideas in writing so others will understand. Near Vision - The ability to see details at close range (within a few feet of the observer). Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Written Comprehension - The ability to read and understand information and ideas presented in writing. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional Information If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
    $29k-38k yearly est. 2d ago
  • Customer Service Representative II

    Genpt

    Guest service representative job in Eau Claire, WI

    Under general supervision, the Customer Service Representative II ensures customer expectations are accurately determined and are fully met. The Customer Service Representative II may provide guidance to less experienced Customer Service Representatives or may support specific customer(s). JOB DUTIES: • Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales). • Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters. • May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries. • Builds customer relationships to drive repeat business by relating to the customer and drive process improvements. • Orders items to ensure appropriate inventory levels are maintained for customers. • May place orders without approval for orders up to $5,000 per line and $10,000 per purchase order. • Expedites backorders. May pull inventory and prepare order for shipment to customer. • Responsible for sourcing products in branch inventory, distribution center inventory or supplier inventory. • Determines the most cost effective shipping method for customer orders. • May handle customer returns. • May support specific customer(s). • Assists less experienced Customer Service Representatives with addressing customer needs, including locating items and resolving problems. • Performs other duties as assigned. • Responds to customer inquires regarding products, provides quotes, and handles order entry. Due to experience & training, may handle more challenging inquires. EDUCATION & EXPERIENCE: Typically requires a high school diploma or GED and three (3) to five (5) years of related experience or an equivalent combination. KNOWLEDGE, SKILLS, ABILITIES: • Excellent communication skills including written, verbal, and listening. • Ability to multi-task and time management skills required. • Strong computer skills. • Strong negotiation skills. • Basic product knowledge. • Reliability, organization, and attention to detail required. COMPANY INFORMATION: Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay. Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest! GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
    $29k-38k yearly est. Auto-Apply 4d ago
  • Customer Service Representative

    Citizens State Bank 3.4company rating

    Guest service representative job in Chippewa Falls, WI

    Customer Service Representative Work for a company where employees make the difference and opportunity awaits! Something is happening at Citizens State Bank (of Cadott, Chippewa, Cornell, Stanley, Prentice & Stratford), employees are accomplishing things never thought possible! Our Customer Service Representative position is vital to our company! Customer Service Representatives are the face of the company, helping customers with processing transactions and opening accounts, while also looking for opportunities to better help them achieve their dreams! Our mission of “relationships built on trust” starts with our CSRs and the impact that they make on our customers. Development and advancement programs available to grow career and earning potential. Citizens State Bank is looking for talented, motivated, sales-oriented individuals to join our team. We are looking for individuals interested in working for a company that values employee development, goals, accountability, results, reward and recognition, and growth! Come challenge yourself at Citizens State Bank. Qualified applicants will have an aptitude for helping people through positive interaction and the ability to recommend solutions. Does this sound like you? Apply today! About Citizens State Bank: At Citizens State Bank, employees are our most important asset. We value employee input and ideas and partner to help our employees develop and flourish. Citizens State Bank is a well-established $140 million-dollar community bank impacting the communities of Cadott, Chippewa Falls, and Cornell. At Citizens State Bank, you receive competitive wages and benefits: 401K program with match and elective contribution options and an employer sponsored profit sharing Over 15 days of PTO in your first year with a progressive scale as your longevity grows Health (with a near site clinic), dental, and vision benefits 100% employer paid Long-term disability, short-term disability, life insurance, AD&D, and an EAP Health Savings options Voluntary Accident Plans
    $28k-37k yearly est. Auto-Apply 60d+ ago
  • Licensed Personal Lines Customer Service Representative

    Midwest Select Insurance Group LLC 4.2company rating

    Guest service representative job in Eau Claire, WI

    Job DescriptionBenefits: Identity theft Protection 401(k) matching Competitive salary Dental insurance Paid time off Vision insurance A Licensed Personal Lines Customer Service Representative at Midwest Select Insurance Group, LLC (MSIG) is responsible for maintaining solid customer relationships by handling customer inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow associates while conducting specific service and marketing activities. Responsibilities Work with agency producers to place new personal lines business. Provide service to existing clients related to updating policies, providing quotes, taking payments, claims support, answering questions, and providing documentation. Maintain records of customer interactions and transactions, recording details of inquiries, comments, and actions taken in the agency management system. Qualifications Hold a property and casualty insurance license in the state of Wisconsin. Demonstrate a strong willingness to learn and become an expert in your craft. Understand insurance products and usages, rating procedures, underwriting procedures, coverages, and industry operations to effectively manage, maintain, and write assigned clients and prospects. Demonstrate strong customer focus and an excellent phone manner; display strong written and verbal communication skills, as well as excellent math and reading skills to perform calculations. Possess a sense of urgency, attention to detail, organization, multi-tasking, and follow-up skills, and the ability to handle difficult situations with customers and solve complex problems without direct supervision. Have excellent time management skills with a personal accountability mindset as well as technology and computer proficiency, including agency management systems, rating tools, and carrier website navigation.
    $31k-37k yearly est. 30d ago
  • Customer Service Representative (Insider)

    Toppers Chippewa

    Guest service representative job in Chippewa Falls, WI

    Description At Toppers, we have a clear vision: to be the place where a diverse mix of people want to come and do their best work. Wage: $12.00 - $15.00 per hour. We are focused on equality and believe deeply in the diversity of race, gender, sexual orientation, religion, ethnicity, national origin, and all the other fascinating characteristics that make us different. People, Pizza, and Passion - it's how we roll. Our Pizza People are the heart and soul of our company, bringing Great Food and Memorable Experiences that friends and families connect over to our local communities. At Toppers we have a fun culture with a flexible work schedule. Are you one of those people that almost always has a smile on their face? Do you like to be part of a team that works together like a well-oiled machine? Whether you are searching for a full-time or part-time job, you want a flexible schedule because you are in school or a just second job for some extra cash, Toppers knows we are the right fit for you! Customer Service Representative (Insider) As a Toppers Insider, you have the opportunity to work in a fun atmosphere along with a great team of people who will probably become great friends outside of work. Benefits • Flexible Scheduling • Direct Deposit • Paid Training • Competitive Pay Package • Meal Discounts (70% While Working!) • Free Uniform • FUN Atmosphere • Making great food that people connect over. More Requirements/Responsibilities Customer Service Representative (Insider) requirements You will get to: • Prepare our delicious food for our Toppers fanatics • Take orders in person and over the phone • Prep for the day and night by making dough and pizza sauce and cutting our fresh veggie toppings (which are all important pieces as to why we deliver on our promise of serving only high-quality food) • Stock ingredients in the various work stations including the walk-in cooler • Clean equipment and the store Every Toppers store and team has its magic, and we reward Team Members for their dedication and friendly customer service skills. If you like a fast-paced work environment and to have a good time at work, being an Insider for Toppers is perfect for you. Special Instructions Please do not send any emails, resumes, or call. We are making it really easy to apply for this position. Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team. Press the Apply button to get started now. If you don't already have a ZippyApp account, follow the on-screen instructions to create one. ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.
    $12-15 hourly 32d ago
  • Customer Service Representative

    GFL Environmental Inc.

    Guest service representative job in Thorp, WI

    The Customer Service Representative will assist in selling and promoting GFL's solid waste services to businesses and industrial establishments by placing outgoing calls and handling incoming customer calls and questions in a professional, courteous manner. Assist outside sales representative with appointment setting, customer tracking and quotations. Benefits: * 15 days of paid time off * Competitive medical, dental, and vision plan options * Health Savings Account with employer match option * Paid Parental Leave * 401(k) with an employer match up to 4% * Supplemental health plans through Aflac * Employer paid basic life insurance * Employee paid short-term disability option * Employer-paid long-term disability * Mental health support through Employee Assistance Program * 7 paid holidays annually Key Responsibilities: * Provide excellent customer service and professionalism to all customers via in person, telephone, email, or via the web. * Communicate clearly and concisely with on-the-road employees to give instructions and assistance. * Answer incoming and make outgoing customer telephone calls. * Receive and resolve, within established guidelines, customer questions and concerns. * Monitor, resolve, document, and report all customer complaints, driver route sheets and call-in sheet and all customer problems relating to operations and coordinate with sales. * Track customer information and concerns and enter data into database. * Research and complete customer refunds and submit for approval before being submitted to Accounts Receivable for payment. * Maintain new account files. * Work with supervisors to ensure that all missed stops and special pick ups are completed daily. * Provide timely and accurate information regarding missed stops or other customer concerns. * Generate call-in work orders for drivers * Download, distribute and answer all customer inquiries received via email. * Take web request and process payments by phone. * Process customer payments via internet and take cash payment's as needed. * Enter new subscription residential accounts into system. * Run credit checks on new customers. * Complete verification form, service agreement and pricing matrix on all commercial accounts for changes, new and cancelled. * Key all new/cancelled accounts into Tower system and verify in system. * Scan all contracts into system and maintain records of them. * Assist in completing the Affirmative Action log for all applicants. * Maintain a positive attitude, and promote the GFL Environmental image by focusing on cooperation, employee partnership and positive telephone and email manners. * Ensure the customer service area is neat and orderly and ensure proper greeting of all visitors. * Conform in all respects with applicable federal, state/provincial and local laws, regulations, ordinances and other orders and to all company policies, procedures and directives from supervisors. * May provide back up assistance for Office Coordinator. * Perform other duties and responsibilities as required or requested by management. Requirements: * High School Diploma or GED. * One (1) to Two (2) years customer service call center experience. Knowledge, Skills and Abilities: * Ability to implement solutions to general and specific customer concerns. * Ability to work in fast-paced environment, meet time deadlines and perform under pressure. * Possess good organizational skills and record keeping skills. * Possess ability to speak and communicate effectively with customers and employees both verbally and in writing. * Proficient in Microsoft Outlook, Microsoft Word and Excel. * Good problem solving ability. * Excellent data entry skills. Physical/Mental Demands: * Ability to stand, sit, walk, use hands and fingers, talk and hear. * Visual Requirements: include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Working Conditions: * Work in indoor office environment 95% of the time. * Noise level is usually moderate. We thank you for your interest. Only those selected for an interview will be contacted. GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact ******************************* This hiring process may utilize machine-based systems to assist in screening and assessing applicants. Final selection decisions are made by our recruitment team.
    $29k-38k yearly est. Auto-Apply 11d ago
  • Customer Service Representative

    Thompsongas LLC 3.0company rating

    Guest service representative job in Hammond, WI

    ThompsonGas is the nation's fastest growing propane retailer, and we are looking for innovative, outside of the box thinkers who want to make an impact. We are rethinking the way we do business and, as a result, our employees are empowered to take an idea and run with it. If you are looking for an environment that will allow you the freedom to drive change, create an unrivaled customer experience and have fun while you're doing it - then ThompsonGas is for you! ThompsonGas is currently seeking a Customer Service Representative to support our unprecedented growth by focusing on customer retention, new customer acquisition and customer support. The ideal candidate will be self-sufficient, someone who thrives in a fast-paced environment and is able to multi-task successfully. The Customer Service Representative will handle inbound and outbound sales and customer support calls, as well as data entry, with a high level of focus, customer service and quality. This is an onsite position. Major Job Duties: Handle inbound calls by asking probing questions to uncover sales and service opportunities Evaluate sales methods and company programs to meet current customer needs and develop potential business leads Address customer issues and respond to all inquiries including, but not limited to, pricing, billing, products, grievances and new account set-up Handle each call with a high level of professionalism, warmth and eagerness Possess a working knowledge of all ThompsonGas products and service offerings Hold a thorough understanding of policies and procedures related to safety, product delivery and service Provide timely and accurate information on customer order status Lead outbound calling operations in effort to collect from past due customers Enter and update customer account information in CARGAS and MPX systems Process billing payments for walk-in customers Responsible for processing driver daily paperwork Other duties and projects as assigned Education and Experience: Degree or equivalent experience required 3+ years of Customer Service experience (Call center experience preferred) Sales experience strongly preferred; ability to upsell products in highly competitive environment a must Previous experience with CARGAS and MPX systems preferred, but not required Excellent written and verbal communication skills with an emphasis on developing a positive rapport with customers Excellent computer skills including Microsoft office and data entry skills Ability to organize, multi-task and prioritize assignments in a fast-paced environment High level of ownership and accountability for resolving customer problems in a professional and enthusiastic manner Flexible to work OT and weekends as needed during busy season PERKS WITH US! Medical, Dental, Vision, and 401k with IMMEDIATE eligibility Disability and life insurance Paid time off that increases with tenure Daily Pay Option that offers great flexibility and financial control Employee training programs with career development/advancement opportunities Employee recognition program Quarterly bonus potential Paid maternity and parental leave benefits Tuition reimbursement program This is a safety sensitive position. Your job performance will impact the health and safety of our customers, our employees and other individuals, as well as your own health and safety. A pre-employment drug screening, including but not limited to screening for the presence of THC, will be required, except where prohibited by law. ThompsonGas provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ThompsonGas complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training.
    $31k-38k yearly est. Auto-Apply 60d+ ago
  • Customer Service Representative - State Farm Agent Team Member

    Tim Reedy-State Farm Agent

    Guest service representative job in Bloomer, WI

    Job DescriptionBenefits: Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Tim Reedy - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $29k-38k yearly est. 25d ago
  • Customer Service Rep(02101) - 2570 Gracie Dr

    Domino's Franchise

    Guest service representative job in Baldwin, WI

    Job Description Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare products. Receive and process telephone and walk-up customer orders. Clean equipment and facility continuously. See store for a complete list of job duties.
    $29k-38k yearly est. 5d ago
  • Customer Service Representative - State Farm Agent Team Member

    Karen Koenigs-State Farm Agent

    Guest service representative job in Black River Falls, WI

    Job DescriptionBenefits: 401(k) matching Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative with Karen Stai Koenigs Insurance Agency, Inc., you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $29k-38k yearly est. 17d ago
  • Customer Service Representative (Stanley, WI)

    Ambassador Supply

    Guest service representative job in Stanley, WI

    Hixwood Metal is the premier source for all your agricultural, pole barn, shed, building supply, coil, blank flat stock, and slit coil needs. We specialize in supplying the industry with products that are at the top of the spectrum. We have been proudly serving West Central Wisconsin with manufacturing quality building components since 1998. Position Purpose: To provide exceptional customer service while managing walk-in guests and providing phone and email support as part of a successful sales team. The job requirements include but are not limited to the following: Core Value Expectations: • Actively pursue high character, high trust, and high performance personally, corporately, and in all aspects of the position. • Provide distinctive quality and unparalleled customer service both internally and externally. • Demonstrate and promote integrity, respect, and teamwork. • Invite others to help you grow through living authentically with nothing to prove, lose or hide. • Evidence humility by actively receiving, teaching, and mentoring. Primary Role Expectations: • Greet walk-in customers with a smile and evaluate their needs. • Direct customers to an inside sales representative or other appropriate employee. • Print customer pick-up paperwork. • Keep the counter area clean and well merchandised. • Become acquainted and proficient with post frame and shed construction methods. • Become acquainted and proficient with our price book. • Become acquainted and proficient with our various product lines. • Become acquainted and proficient with our lead tracking software. • Invoice customers for building materials. • Process sales orders and payments using our Point-of-Sale system. • Complete basic quotes. • Other duties as assigned. Qualifications: • Regular and predictable attendance is an essential job function. • Great customer service skills are a must! • Have excellent communication and interpersonal skills with a positive attitude. • Outstanding organizational skills with the ability to multi-task. • Ability to work with little supervision and track multiple processes in a fast-paced environment. • Building materials experience is a plus. N14685 Copenhaver Ave. Requirements Qualifications: • Regular and predictable attendance is an essential job function. • Great customer service skills are a must! • Have excellent communication and interpersonal skills with a positive attitude. • Outstanding organizational skills with the ability to multi-task. • Ability to work with little supervision and track multiple processes in a fast-paced environment. • Building materials experience is a plus. • Strong problem-solving skills and the ability to exercise sound judgement and make decisions. • Need to be independent, self-motivated and a team player. • Must have mathematical skills commensurate with position. • Detail oriented. • Experience with Office Productivity Tools (Word, Excel, PowerPoint, Outlook). Education and Experience Requirements: • High school diploma or GED. • Previous experience in the construction industry is preferred. • 1 year previous customer service experience preferred. Physical Requirements: • Must be able to lift at least 25 lbs. • Walking, standing, sitting for long periods, climbing, squatting, bending, lifting, and kneeling are all required physical aspects of the job. Other Aspects: General: • Job Type: Full-time • Hourly w/overtime - based on experience. • Weekly pay Schedule: • Present during current Hixwood hours, generally 6:30am - 4:30pm w/ some Saturday mornings. Benefits: • 401(k) • Health insurance • Dental insurance • Vision insurance • Health savings account • Paid time off • Holiday pay • AFLAC • Voluntary life insurance • Voluntary disability insurances Work Location: • In person at the Stanley, WI Copenhaver Avenue location. Work Remotely: • No
    $29k-38k yearly est. 53d ago
  • Customer Service Representative

    Lukjan Metal Products LLC 3.9company rating

    Guest service representative job in Prairie Farm, WI

    Customer Service Representative (CSR) - Job Posting Lukjan Metal Products is an employee owned and operated business that has been manufacturing high-quality sheet metal pipe, duct, and fittings for the wholesale HVAC industry since February 1964. Headquartered in Conneaut, OH, Lukjan has production facilities located in Ohio, North Carolina, Wisconsin, and Nebraska. These locations have positioned Lukjan Metal Products as one of the leading manufacturers of prefabricated sheet metal fittings in the United States. Our facilities allow the company to bring the finest high-quality sheet metal products to our customers. Lukjan Metal Products is a medium-sized business in manufacturing. You'll be part of a supportive, employee-owned company where your contributions matter. We value teamwork, bold ideas, and dedication to quality. General Purpose of the Position: As a Customer Service Representative, you will be responsible for reviewing and accurately entering purchase order into company databases, working closely with Sales, Manufacturing, and Shipping to ensure accuracy of the orders and availability of products for timely shipment. Essential Functions: Enter and review purchase orders in company database · Process all shipments made through UPS. · Problems solve by researching issues and communicating with external customers and personnel through all levels of the organization. · Answer and resolve incoming calls on a multi-line phone system from customers, employees, vendors, suppliers, etc. · Assist with managing shipments, deliveries, customer service-related tasks, sales, operations and other duties as needed and assigned by management. · Work with third party vendors for purchasing of supplies. · Provide quoting for product inquiries. · Support inventory management and the scheduling of orders for production. Requirements: 1-3 years of customer service experience (manufacturing preferred) Minimum 1 year of office experience Minimum 1 year of data entry experience. Previous experience with order entry, inventory management, and customer relations in a manufacturing environment. · Previous experience handling large volume of incoming and outgoing phone calls. · Demonstrated ability to prioritize and multi-task for maximum efficiently without sacrificing accuracy. · Excellent written and verbal communication skills. · Proficient in Microsoft Word and Excel. · Ability to maintain confidentiality with company information. · AR/AP experience is a plus Qualifications: Qualified candidates must have a high school diploma or GED with 1-3 years previous hands-on customer service experience. Must have at least one year experience with data entry and working in an office. High level of interpersonal skills to effectively communicate and present information to employees, management, and corporate personnel. Above average written and verbal communication skills. Lukjan Metal Products offers a competitive compensation and benefits package, which include medical/dental/vision after 90 days, 401(k) with employer contribution after one year, employer paid life insurance and short term disability and buy-up plans for short- and long-term disability, life insurance, and other ancillary benefits. Hourly Rate: $17.50 - $19.00 Schedule: 1 st Shift: 7:30 am - 4:00 pm
    $17.5-19 hourly Auto-Apply 23d ago
  • Customer Service Representative

    Forward Bank 4.0company rating

    Guest service representative job in Stanley, WI

    Named American Banker's "Best Banks to Work For" six consecutive years and now CertifiedTM by Great Place To Work....Here's your chance to Move FORWARD with us and see what all the excitement is about! Forward Bank in Stanley seeks an outgoing, service-oriented individual for a Customer Service Representative position. The Customer Service Representative is the front-line face of the company, providing exceptional service to our banking customers and assisting them with various financial transactions. Qualifications: Positive attitude with superior customer service and communication skills Strong attention to detail and accuracy in cash-handling Good computer skills, specifically with Microsoft Word and Excel software applications Ability to manage multiple tasks in a fast-paced environment Join our team and help us live our mission…To Move Our Communities FORWARD!
    $31k-37k yearly est. Auto-Apply 3d ago
  • Front Desk Agent - The Lismore

    ECWI Hospitality

    Guest service representative job in Eau Claire, WI

    The Lismore Hotel is searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You'll welcome guests, manage accounts, answer inquiries, and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in a positive work environment, apply now! This is a part-time position. Hours 7 am to 3 pm or 3 pm to 11 pm. Weekend availability needed.
    $27k-32k yearly est. 60d+ ago
  • Customer Service Representative

    Citizens State Bank 3.4company rating

    Guest service representative job in Chippewa Falls, WI

    Work for a company where employees make the difference and opportunity awaits ! Something is happening at Citizens State Bank (of Cadott, Chippewa, Cornell, Stanley, Prentice & Stratford), employees are accomplishing things never thought possible! Our Customer Service Representative position is vital to our company! Customer Service Representatives are the face of the company, helping customers with processing transactions and opening accounts, while also looking for opportunities to better help them achieve their dreams! Our mission of “relationships built on trust” starts with our CSRs and the impact that they make on our customers. Development and advancement programs available to grow career and earning potential. Citizens State Bank is looking for talented, motivated, sales-oriented individuals to join our team. We are looking for individuals interested in working for a company that values employee development, goals, accountability, results, reward and recognition, and growth! Come challenge yourself at Citizens State Bank. Qualified applicants will have an aptitude for helping people through positive interaction and the ability to recommend solutions. Does this sound like you? Apply today! About Citizens State Bank: At Citizens State Bank, employees are our most important asset. We value employee input and ideas and partner to help our employees develop and flourish. Citizens State Bank is a well-established $140 million-dollar community bank impacting the communities of Cadott, Chippewa Falls, and Cornell. At Citizens State Bank, you receive competitive wages and benefits : 401K program with match and elective contribution options and an employer sponsored profit sharing Over 15 days of PTO in your first year with a progressive scale as your longevity grows Health (with a near site clinic), dental, and vision benefits 100% employer paid Long-term disability, short-term disability, life insurance, AD&D, and an EAP Health Savings options Voluntary Accident Plans
    $28k-37k yearly est. Auto-Apply 60d+ ago

Learn more about guest service representative jobs

How much does a guest service representative earn in Eau Claire, WI?

The average guest service representative in Eau Claire, WI earns between $22,000 and $36,000 annually. This compares to the national average guest service representative range of $20,000 to $34,000.

Average guest service representative salary in Eau Claire, WI

$28,000
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