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Customer Service Representative
Tower Hill Insurance Group, LLC 4.7
Guest service representative job in Gainesville, FL
Candidates must reside within 50 miles of our Gainesville, FL office and be willing to work on-site. A minimum of two (2) to three (3) years of customer service or call center work experience is required. Previous work experience in insurance services or related service industry is a plus.
Tower Hill Insurance Group has an exciting opportunity for a talented Customer ServiceRepresentative who enjoys intellectual challenges and is seeking a rewarding career with a company that is experiencing growth. Not only is Tower Hill Insurance one of Florida's most trusted names in homeowners insurance, but it offers great opportunities for career advancement and personal growth, along with very competitive benefits and rewards. We are growing at a consistent pace and seek professional individuals with drive, team mentality, who want to make an impact, and are committed to a long-term career in the insurance industry.
The Customer ServiceRepresentative is the intermediate professional level responsible for providing excellent customer service support to Insureds, Agents, and related businesses via telephone, emails, or mail correspondence. The role may also perform processing work as assigned when not providing customer service via phone or email. Incumbents in this role may also aid leadership with special projects, daily audits, and other customer service tasks.
ESSENTIAL DUTIES AND RESPONSIBILITIES
* Handle inbound/outbound phone and email inquiries about policy changes, renewals, billing information, cancellations, initial claim reporting, claims status, policy guidelines and procedures, policy quoting, and ability to discuss the policy declarations page in detail.
* Service the following contact center queues (Policy Inquiry, Claims, Agency Service, Commercial and TH Specialty Policy and Agency Service) other queues may be assigned as needed.
* Achieve a monthly production score of 87% or above for the following categories: Call Performance, Policy Audits, Aux Reporting, Schedule adherence, and Attendance for six consecutive months.
* Discuss and provide detailed explanation of our Policy Declarations Page which lists each coverage associated with premium amounts.
* Discuss detailed information of endorsement changes made to the policy.
* Provide detailed breakdown of Tower Hill Insurance Exchange.
* Document summary of each customer contact via our system applications.
* Rely on instructions and pre-established guidelines to perform the functions of the job.
* Provide professional and correct information in a business-like and friendly manner with the goal of ensuring customer satisfaction.
* Strive for first-call resolution, including providing options and alternatives to best assist the customer.
* Maintain full knowledge of department FAQs documents.
* Work extended hours to meet Call Center demands and during catastrophes events as needed.
* Prepare faxes, emails, receipts, and other correspondence as requested.
* Conform to proper business etiquette and company guidelines including THIG core values with a positive attitude.
* Assist leadership with special projects and other assigned tasks.
ADDITIONAL DUTIES
This job description reflects the general duties considered necessary to describe the essential functions of the job and should not be considered a complete description of all the work requirements and expectations of the position. Tower Hill reserves the right to assign duties not listed herein as necessary to accomplish the goals of the organization.
Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION
High School Diploma or GED required.
EXPERIENCE
Minimum of two (2) to three (3) years of customer service or call center work experience required. Previous work experience in insurance services or related service industry is a plus.
CERTIFICATIONS
Professional Insurance Designations preferred.
LICENSES
Valid Driver's License required.
Florida 4-40 Customer Service License preferred.
BENEFITS
* Medical
* Dental
* Vision
* Life & Disability Insurance
* 401(k)
* Health Savings Account
* Accident, Critical Illness and Hospital Indemnity
* Pet insurance
* Paid time off & Holiday pay
We offer competitive pay and benefits, and well-being programs to support you and your family. For more information about our company, careers and Total Compensation visit: Total Compensation - Tower Hill Insurance (thig.com)
Tower Hill Insurance is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Tower Hill Insurance is committed to working with and providing reasonable accommodation for individuals with disabilities. If you need reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to ********************* and let us know the nature of your request and your contact information.
All applicants will receive an acknowledgement that their application has been received. Candidates will not receive status updates regarding their application; however, those candidates selected for further consideration will be contacted by Human Resources.
$32k-38k yearly est. 7d ago
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Front Desk Representative
Surgery Partners Careers 4.6
Guest service representative job in Gainesville, FL
This position is primarily responsible for checking patients out, making follow up appointments, collecting balances, co-pays and deductibles. This person will be cross-trained to perform check in, insurance verification, obtaining referrals and authorizations and the medical records process.
This position requires 2 years of experience in a medical or dental office setting.
Benefits:
Comprehensive health, dental, and vision insurance
Health Savings Account with an employer contribution
Life Insurance
PTO
401(k) retirement plan with a company match
And more!
Equal Employment Opportunity & Work Force Diversity
Our organization is an equal opportunity employer and will not discriminate against any employee or applicant for employment based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, parental status, sexual orientation, veteran status, genetic testing results or any other consideration made unlawful by federal, state or local laws. This practice relates to all personnel matters such as compensation, benefits, training, promotions, transfers, layoffs, etc. Furthermore, our organization is committed to going beyond the legal requirements of equal employment opportunity to take positive actions which ensure diversity in the workplace and result in a multi-cultural organization.
$22k-29k yearly est. 44d ago
Veterinary Client Service Representative I/II (CARE)
Care 4.3
Guest service representative job in Gainesville, FL
Classification Title:
Client ServiceRepresentative I/II (CARE)
Classification Minimum Requirements
Veterinary CSR I: High school diploma or equivalent and one year relevant experience. Appropriate college coursework or vocational/technical training may substitute at an equivalent rate for the required experience.
Veterinary CSR II:
High school diploma or equivalent and three years of relevant experience. Appropriate college coursework or vocational/technical training may substitute at an equivalent rate for the required experience.
Job Description:
The UF Small Animal Hospital Client Services is recruiting for Client ServiceRepresentatives supporting our specialty services. We are looking for excellent communicators who thrive in a busy environment with many opportunities to problem solve, communicate, and support efficiency on a daily basis. These positions are integral members of the patient care team and act as a point person for communication with clients, referring veterinarians, and other areas of the hospital.
This position is responsible for facilitating client's visits, directing communications with clients during their visit, and acting as a liaison between the client and the staff to ensure the visit goes smoothly. Individual must possess the ability to empathize with clients that are distressed by long waits, scheduling glitches, and other problems. Individual should genuinely care about people and animals, possess excellent communication skills, be highly organized, have strong public relation skills, the initiative to problem solve, active listening skills, confidence in handling customer interactions, relationship building skills,
strong interpersonal skills, and project a professional image. Must be outgoing, full of enthusiasm and a team player.
This position operates Monday through Friday during normal business hours (varying shifts between 7 a.m. and 6 p.m.). As essential personnel, some weekends and holidays will be required.
Expected Salary:
$17-$20 hourly
Preferred
Experience in veterinary medicine or in a clinic environment
Special Instructions to Applicants:
In order to be considered, you must upload your cover letter and resume.
This is a CARE position offering limited benefits, including health insurance and paid time off. When appropriate certifications are achieved, promotional opportunities to a level II title may be available. This position will also become eligible for transition into a TEAMS (staff) salary plan.
Application must be submitted by 11:55 p.m. (ET) of the posting end date.
Health Assessment Required:
Yes; Must be able to lift a minimum of 40 lbs, bend, kneel, pull, push, twist and stand for an extended period of time.
$17-20 hourly 60d+ ago
Customer Service Representative - State Farm Agent Team Member
Ric Hansen-State Farm Agent
Guest service representative job in Gainesville, FL
Job DescriptionROLE DESCRIPTION: As a Customer ServiceRepresentative for Ric Hansen State Farm, you are vital to our daily business operations and customers success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
Promote successful and long-lasting customer relations.
QUALIFICATIONS:
Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
Experience managing client relationships is preferred
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal, and listening
Dedicated to customer service
Able to anticipate customer needs
Able to effectively relate to a customer
BENEFITS:
Paid time off (holidays and personal/sick days)
Salary plus commission/bonus
Growth potential/opportunities for advancement within my agency
$24k-32k yearly est. 14d ago
Guest Service Agent
Property Management 3.9
Guest service representative job in Gainesville, FL
The GuestService Agent is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following high standards of quality to ensure guest satisfaction. The guestservice agent is able to work with minimal supervision and independently when needed. This position will anticipate guest needs, exceed expectations, and implement creative solutions to provide exceptional service while complying with brand standards.
Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.
$26k-32k yearly est. 13d ago
Front Desk Agent - Hilton University of Florida Conference Center
Pyramid Birmingham Campus Management
Guest service representative job in Gainesville, FL
Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.
Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.
Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.
Check out this video for more information on our great company!
About our property:
Embark on a career at the Hilton University of Florida Conference Center, a distinctive property managed by Pyramid Global, where hospitality meets academic excellence. With 248 well-appointed guest rooms, 10 versatile meeting spaces, and 30,811 sq ft of meeting space, our hotel provides a unique workplace nestled within the vibrant atmosphere of the University of Florida. Join our team and experience a work environment that reflects the energetic spirit of the university community. At Pyramid Global, we offer comprehensive benefits, including a 401k with a company match, and recognition programs tailored to acknowledge your dedication. If you're seeking a career that blends hospitality with the dynamic atmosphere of a prestigious institution, consider joining us at the Hilton University of Florida Conference Center. Your journey towards a fulfilling career in this unique setting begins here.
What you will have an opportunity to do:
Overview
Front Desk Agents are a major part of the personality of the Hilton University of Florida Conference Center. They create both the first and last impressions our guests experience. We are seeking individuals who are warm, dependable, guest-focused, and committed to delivering outstanding hospitality.
Key Responsibilities
Perform all room clerk functions, including friendly and efficient guest check-in and check-out
Complete cashier functions, including accurate posting of charges for individuals and groups
Maintain hotel banks and cash receipts with accuracy and accountability
Handle reservation functions, including entering and updating group files
Serve as a concierge resource, providing local entertainment and area recommendations
Support and adhere to all hotel policies as outlined in the Employee Handbook
Maintain exceptional guest and employee relations
Work collaboratively with all departments to ensure a seamless guest experience
Collect guest feedback and comment cards with an enthusiastic and service-driven approach
What are we looking for?
High school diploma or equivalent
A strong desire to positively impact others and create memorable guest experiences
Outgoing, engaging, and professional demeanor
Computer literacy and comfort with administrative tasks
Excellent verbal and written communication skills
Ability to work efficiently in a fast-paced environment
Ability to stand for the duration of the shift
Availability to work various shifts, including weekends and holidays
Compensation:
-
Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.
$25k-31k yearly est. Auto-Apply 5d ago
Skincare Sales & Guest Services Associate
Dermafix Spa
Guest service representative job in Gainesville, FL
URGENT HIRING: Skincare Sales & GuestServices Associate | Paid Training | Luxury Spa
Compensation: $2,500/month base salary + commission On-Target Earnings (OTE): $60,000+ per year Job Type: Full-Time or Part-Time | Flexible Schedule | Weekend Availability Required
Location: In-person
Why Join Us?
Are you passionate about skincare and providing exceptional customer service? Our luxury spa is looking for a friendly, organized, and sales-driven Skincare Sales & GuestServices Associate to be the welcoming face of our business. This role includes paid training to help you master our products, services, and sales techniques so you can succeed and grow with us. Plus, enjoy paid gasoline when traveling to nearby locations as part of your role.
Key Responsibilities
Greet all clients with a professional appearance and a warm smile
Answer incoming phone calls and respond promptly to inquiries
Manage appointment bookings and schedule reservations efficiently
Promote and sell spa treatments, skincare products, and memberships to meet sales targets
Process payments accurately and maintain detailed sales records
Keep the front desk tidy, organized, and inviting at all times
Provide administrative support including data entry, filing, and photocopying
Travel to nearby spa locations as needed (gasoline expenses covered)
Qualifications
Proven experience in a front desk, guestservices, or sales role (spa or salon experience preferred)
A background in esthetics or skincare is a strong plus but not required
Excellent communication and time management skills
Comfortable using computers, CRM software, and scheduling tools
Ability to multitask and work efficiently in a fast-paced environment
Reliable transportation and availability to work at least one weekend day
Compensation & Benefits
Base Salary: $2,500/month
Commission with uncapped earning potential (OTE: $60,000+ annually)
Paid training to set you up for success
Paid gasoline reimbursement for travel to nearby locations
Employee discounts on skincare products and spa services
Opportunity for career growth within a luxury wellness brand
Work Schedule
Flexible shifts including weekends (minimum 1 weekend day required)
How to Apply
If you're ready to launch your career in luxury skincare sales and guestservices, send your resume with your best contact number and email. Qualified candidates will be contacted promptly.
After applying, please send a follow-up email including:
Your earliest available start date
Your daily sales target (numeric figure)
A brief summary of your sales experience
$60k yearly Auto-Apply 60d+ ago
OPS Gator Guest Services, Spring Game Day Ambassadors
Florida Gators
Guest service representative job in Gainesville, FL
Be part of the Gator fan experience! Serve as a GuestService Game Day Ambassador for the University Athletic Association at Men's and Women's Basketball games, Gymnastic meets, Lacrosse matches, Softball games, and other Gator sporting events throughout the Spring semester as needed. It is mandatory to work the 2026 Spring football game. As Gator GuestServices - Game Day Ambassadors you will be the face of the Florida Gators throughout each of our home athletic events. You will be answering fan questions, finding solutions to fan problems, and making all fans feel both welcome and comfortable during athletic events. This posting will be open until qualified candidates have been selected.
MINIMUM EDUCATION & EXPERIENCE REQUIREMENTS:
Required Qualifications:
Must be at least 18 years of age
High School Diploma or GED (General Education Development)
Ability to work the 2026 Spring football game
Ability to work with the general public in a friendly, professional manner
Ability to engage effectively with others of diverse cultures or backgrounds
Ability to work a non-standard work week which may include evenings, weekends, and some holidays
BENEFITS:
This is a part-time position that is compensated at $15.00 per hour. There are no benefits associated with this position. This position works on an "as-needed" basis with no guarantee of hours.
ADDITIONAL INFORMATION:
Interviews may be conducted prior to the closing date, but no offer of employment will be extended until after the position closes. Once an official offer is extended and accepted, the candidate will be required to complete the federal Employment Eligibility Verification Form I-9 and will be contingent on satisfactory background screening results. The candidate will also be required to present acceptable and original documents to prove identity and authorization to work in the United States without the need for employment-based visa sponsorship now or in the future. The University Athletic Association, Inc. is an at-will employer, a separate company from the University of Florida and not a state employer.
WE ARE PROUD TO BE A DRUG FREE TOBACCO FREE WORKPLACE.
$15 hourly 60d+ ago
Hotel Front Desk Agent
Towneplace Suites By Marriott
Guest service representative job in Middleburg, FL
Job Description
What Makes a McKibbon Front Desk Agent?
The Front Desk Agent is often the first point of contact for guests and plays a vital role in shaping their impression of the hotel. As the friendly face of the property, the Front Desk Agent demonstrates a warm, approachable personality and a genuine desire to work with people.
You are responsible for engaging with guests in a welcoming, professional, and efficient manner while ensuring their needs are met and expectations exceeded. Front Desk Agents maintain a strong commitment to service, staying calm and hospitable even in challenging situations, and consistently uphold the
McKibbon Guiding Principles.
A Day in the Life:
Anticipate guests' needs, respond promptly and acknowledge all guests in a timely manner.
Maintain positive guest relations at all times.
Resolve guest complaints and ensure guest satisfaction.
Maintain a complete knowledge of hotel features/services, hours of operations, room rates, special packages and promotions, daily house count and expected arrivals/departures, and scheduled daily group activities.
Process all guest check-ins and verify registration information with the guest.
Handle overbooked or 'walked' guests.
Accept and record wake-up call requests.
Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery).
Resolve discrepancies on the room status report with housekeeping.
You will train with and learn Food and Beverage operations to fill in as needed.
Shifts may vary by hotel:
Morning/Afternoon Shifts: 6am - 2pm or 7am - 3pm
Afternoon/Evening Shifts: 2pm - 10pm or 3pm - 11pm
Requirements:
Previous experience working as a front desk agent or in a similar role.
A high school diploma or equivalent vocational training certificate.
Experience working at a hotel establishment (highly desired).
Proficiency with computers.
Basic math skills.
Ability to provide excellent customer service and maintain a professional demeanor at all times.
Ability to input and access information in the property management system and/or points-of-sale system.
Possess strong listening skills with the ability to comprehend and address concerns and issues raised by workers, clients, and guests.
Must be attentive, friendly, helpful, and courteous to clients, guests, and associates.
Embrace McKibbon's Guiding Principles: Think Bigger, Love Your Community, Do the Right Thing, Support Each Other, Make a Lasting Impression.
Punctual for all shifts to ensure consistent coverage of front desk responsibilities and service to guests
Ideal Skills & Qualities:
Great verbal and written communication skills.
The ability to create a fun and supportive working environment.
Perks & Benefits Beyond the Basics:
We know that hospitality starts from within, and that's why we value the employee experience as much as we value our guests' experience. From our competitive benefits package to our fun-loving spirit, we strive to create an environment that's equal parts work and play. Our people will always be our first investment. We offer benefits and perks based on full or part time employment:
Benefits: Full Time Associates:
Comprehensive benefits package including medical, dental, and vision
Life insurance
Pet Insurance
Short and long-term disability
Paid time off and holidays
Tuition assistance
Financial & Occupational Wellness: All Associates
Competitive Compensation with incentives
(incentives vary by position)
401K Savings Plan with 50% matching funds
Associate referral program
Brand and company training classes, workshops and conferences for career growth and development
(varies by position)
Personal Wellness: All Associates
Fundraising matching funds program
Team volunteer opportunities
24/7 chaplain services
Exclusive hotel rate discounts
Any state specific holiday, vacation or benefit requirements will apply.
All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other protected characteristic in accordance with applicable federal, state, and local laws.
$25k-31k yearly est. 17d ago
Patient Concierge, Front Desk Associate
Cardinal Health 4.4
Guest service representative job in Lake City, FL
Practice Operations Management oversees the business and administrative operations of a medical practice. The Patient Concierge, Front Desk Associate is the first point of contact for patients and family members at Urology of North Florida in Lake City, FL. This position is responsible for greeting patients, confirming demographic and insurance information, answering phones, provider scheduling, as well as other duties as assigned. Customer service skills and attention to detail are important to this role's success.
Responsibilities
* Greet patients and families after their appointment with their provider.
* Answer center telephones, distribute faxes, and prepare customer files.
* Schedule patient appointments.
* Process requests for records from outside sources.
* Scan data into document imaging software.
* Regular attendance and punctuality.
* Contributes to team effort by accomplishing related results as needed.
* Ensures that all processing and reporting deadlines are consistently achieved.
* Perform any other functions as required by management.
Qualifications
* Ability to work a flexible schedule as necessary
* Ability to type 40 wpm, preferred
* High School Diploma or equivalent experience, preferred
* Knowledge of medical terminology, preferred
* One year of medical office experience, preferred
* Experience accessing and updating an EMR system, preferred
* Experience handling prior authorizations, preferred
* Experience scheduling for multiple providers, preferred
* Good customer service skills and attention to detail
What is expected of you and others at this level
* Applies acquired job skills and company policies and procedures to complete standard tasks
* Works on routine assignments that require basic problem resolution
* Refers to policies and past practices for guidance
* Receives general direction on standard work; receives detailed instruction on new assignments
* Consults with supervisor or senior peers on complex and unusual problems
This position is located at:
Urology of North Florida
289 SW Stonegate Terrace
Suite 102
Lake City, FL 32024
Anticipated hourly range: $15 per hour - $19.60 per hour
Bonus eligible: No
Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
* Medical, dental and vision coverage
* Paid time off plan
* Health savings account (HSA)
* 401k savings plan
* Access to wages before pay day with my FlexPay
* Flexible spending accounts (FSAs)
* Short- and long-term disability coverage
* Work-Life resources
* Paid parental leave
* Healthy lifestyle programs
Application window anticipated to close: 03/23/2026 *if interested in opportunity, please submit application as soon as possible.
The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
#LI-LP
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Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.
Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.
$15-19.6 hourly Auto-Apply 10d ago
Customer Service Representative - Specialty Pharmacy
Assistrx 4.2
Guest service representative job in Lake City, FL
Job Description: The purpose of this role is to meet or exceed the patient's expectations by assessing our patient's needs, assigning priorities, and triaging the information to the appropriate resources.
A Day in the Life as a Customer ServiceRepresentative:
This role works directly with patients, assessing our patient needs, assigning priorities, and triaging the information to the appropriate resources. The Customer ServiceRepresentative will be able to function in a multidisciplinary team to provide information about the services that are offered by Patient Services.
Act as first point of contact with patients by carefully evaluating the purpose of the call, carefully assessing their purpose, prioritizing their handling, and triaging the calls if indicated. Maintain information regarding Patient Services initiatives and explain them to our customers when appropriate.
Enroll new customers to Patient Services.
Record activities in the patient database and follow up to secure services (such as product training, mailing of promotional materials, etc.) for our customers by contacting physician's offices, pharmacies, and other external entities to ensure patient's needs are being met.
Complete various special projects as required
Job Snapshot:
Location: 9400 Southpark Center Loop, Orlando, FL 32819
Onsite Requirements: Onsite availability required
Compensation: $18.00 - $20.00
Requirements
Qualifications to be a Customer ServiceRepresentative:
Previous work experience in Specialty Pharmacy or Customer Service
Professional level skills in computer use, including but not limited to Microsoft Office, email, web-based applications and key boarding skills
Experience working with people in situations that are high-pressure and time-sensitive (either telephone or face-to-face), and that involve solving problems, making decisions, using excellent judgment and “customer service” skills. This can be obtained through a combination of work experience and post high school education, and need not be obtained in a traditional “customer service” setting
Strong ability to multi-task and strong time management skills
Ability to function in a high-volume, fast-paced environment
Dependable and strong work ethic
Ability to accept and implement feedback and coaching
Specific type of experience preferred:
Experience working with databases (CRM preferable) or a tracking system; Salesforce CRM experience
Experience working in a health care/pharmaceutical industry environment
Understanding of challenges associated with patients' medical condition
Benefits
Voted Top Work Places in Orlando 3 years in a row, AssistRx understands that the key to success is our fantastic team members. AssistRx has engineered the perfect blend of technology and talent to deliver best in class results. We believe that access to specialty therapies transforms lives and is achieved through the powerful combination of our people and technology. Want to know more? Follow us on LinkedIn to find out how our team members are #TransformingLives.
Impactful Work: Join a team that is at the forefront of revolutionizing healthcare by improving patient access to essential medications.
Career Growth: We prioritize a “promote from within mentality”. We invest in our employees' growth and development via our Advance Gold program, offering opportunities to expand skill sets and advance within the organization.
Innovation: Contribute to the development of groundbreaking solutions that address complex challenges in the healthcare industry.
Paid Time off & Holidays: Preloaded PTO: 100 hours (12.5 days) PTO upon employment, *prorated based on start date, increasing to 140 hours (17.5 days) upon anniversary. Plus 9 paid holidays annually.
Work Hard, Play Hard: Tenure vacation bonus: $1,000 upon 3-year anniversary and $2,500 upon 5-year anniversary.
Full Benefits: Medical, dental, vision, life, & short-term disability insurance, Matching 401(k) with immediate vesting
Collaborative Environment: Work alongside talented professionals who are dedicated to collaboration, learning, and pushing the boundaries of what's possible.
Tell your friends about us! If hired, receive a $750 referral bonus!
Wondering how we recognize our employees for delivering best in class results? Here are some of the awards that our employees receive throughout the year!
#TransformingLives Honor: This quarterly award program is a peer to peer honor that recognizes and highlights some of the amazing ways that our team members are transforming lives for patients on a daily basis.
Values Award: This quarterly award program recognizes individuals who exhibit one, or many, of our core company values; Excellence, Winning, Respect, Inspiration, and Teamwork.
Vision Award: This annual award program recognizes an individual who has gone above and beyond to support the AssistRx vision to transform lives through access to therapy.
AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws.
All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position.
AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire.
$18-20 hourly Auto-Apply 1d ago
Customer Service Rep(05115) - 7578 SE Maricamp Rd.
Domino's Franchise
Guest service representative job in Ocala, FL
Job DescriptionReceive and process telephone and walk in orders. Stock ingredients from multiple storage areas. Some at 32 degrees. Prepare product Clean equipment and store as requested. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
Ability to do basic math skills. (accurately give change)
Have an outgoing personality with our customers, you will be our first contact with our phone in and carryout customers and will need to communicate with them in a friendly and professional manner.
Ability to enter orders using a computer keyboard and mouse.
Tasks are performed from a standing position, there are no chairs for our employees, so you must be able to stand for long periods of time
Additional Information
Scheduled hours will be between 15-40 hours a week.
Must to be available Thursday, Friday, Saturday and Sunday.
Shifts normally start around 4pm and end around 9pm.
This is a weekend and evening position.
Along with all holidays, minus Thanksgiving and Christmas.
$24k-32k yearly est. 6d ago
Front Desk Representative PRN- Gainesville
Orthopaedic Solutions Management
Guest service representative job in Ocala, FL
Job Description
Responsible for ensuring all aspects of the check in and check out process are handled in an organized and efficient manner including collecting co-pays, deductibles, and patient balances, obtaining credit card on file agreements, and scheduling follow up appointments, diagnostic testing, and specialty injection appointments. The Rep is responsible for preparing paperwork at the start and end of the clinic day, to include verifying all charge slips have been completed, batching daily collections, reconciling missing tickets, creating claims (if applicable), and maintaining correct balance in cash box
Qualifications: High School Diploma. 2 years experience in a medical environment.
Key Responsibilities:
· Ensuring office/zone is prepared to receive patients by turning on lights, unlocking front doors, and ensuring appropriate sign in sheets are placed in clipboards on the front desk counter.
· Greeting patients upon arrival by smiling, introducing yourself to the and welcoming new patients to our practice.
· Informing patients of any delays in clinic/wait times.
· Providing patient with the intake tablet and instructions on how to use the tablet.
· Assist patients having difficulty using the tablet.
· Ensuring the patients have completed all the required intake information.
· Obtain and ensure the patient's photo identification and insurance card(s) match the information in the patient's Athena account. Scan any new insurances insurance cards and email Benefit Department with any changes.
· Verifying a valid authorization is present in the patient's account in Athena.
· Ensuring the patient's insurance benefits have been verified within the past 90 days.
· Collecting all co-pays, deductibles, co-insurance, and outstanding patient balances.
· Inform patients of credit card on file process and obtain signed agreements.
· Begin check in process in Athena.
· Print any financial agreements or advanced beneficiary notices and obtain patient's signature.
· Upload any outside patient's imaging cd's into Medview PAC's system.
· Preparing all paperwork for next day's clinic.
· Schedule patients follow up appointments
· Complete end of day batches.
· Process any required disability form payments.
· Scan daily batches in Z drive and forward any documents for scanning to Patient Records.
· Ensuring clinics run smoothly by informing Zone Lead or Supervisor of any problems or issues to ensure they are quickly resolved.
· All other duties as assigned.
At FOI our goal is to provide our patients with world-class orthopedic care.
Our mission of providing the best care encompasses not only the care the physician provides, but all medical and administrative aspects of the patients encounter with Florida Orthopaedic Institute (FOI) as well. Every staff member plays a vital role in this mission. We take pride in receiving the Patriot Award from the Department of Defense for the support that we give to National Guard and Reserve members who are employed by FOI. We are committed to encouraging a culture of inclusion reflective of the communities we serve, and we provide equal opportunity to all. Florida Orthopaedic Institute conforms to the spirit as well as to the letter of all applicable laws and regulations.
What we offer:
Full time opportunities available, with room for career growth and advancement.
Excellent job security and stability, to promote an optimal work life balance.
Be part of this dynamic and growing high level Front Desk team!
Schedule: Monday - Friday
Orthopaedic Solutions Management is a Drug Free Workplace
We are committed to maintaining a safe, healthy, and productive work environment. As part of this commitment, we operate as a drug-free workplace. All candidates will be required to undergo pre-employment drug screening and/or be subject to random drug testing in accordance with applicable laws and company policy.
$23k-30k yearly est. 16d ago
Customer Service Representative
Fyzical Therapy and Balance Centers 3.7
Guest service representative job in Chiefland, FL
Job DescriptionIf you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer ServiceRepresentative opening in Chiefland, FL, that is a perfect fit for you!
As the first and last person our amazing clients see when they enter and leave our cutting-edge facility, your role as Customer ServiceRepresentative is central to our daily operations. Here, you will join a champion team that works together to help grateful patients get back to the lives they love. We are committed to changing the PT industry by creating non-traditional, individualized treatment plans and want you along on that important journey. As part of the FYZICAL family, you can take advantage of advancement opportunities, state-of-the-art technology and grow your career under a practice leader who is fully invested in you.
This excellent opportunity will not last long! Apply for FYZICAL's Customer ServiceRepresentative job opening today!
Are you looking to join an innovative company where you can establish yourself and advance your career as part of a top-rated team? If so, you should consider our Customer ServiceRepresentative position in Chiefland, FL!
We are an innovative physical therapy facility that bypasses traditional approaches to care. We work together, using the most modern technology and cutting-edge tools to provide our patients with the individualized care they need and deserve. As our Customer ServiceRepresentative, you will enjoy the easy flow of a supportive team that succeeds together. You also will have the chance to access our unparalleled continuing education opportunities, opening the door to further career growth.
Start down your exciting career path today by applying for our Customer ServiceRepresentative job opening!Responsibilities
Handle patient scheduling, appointments, multi-phone line
Gather new patient data; keep track of all patient referrals
Disseminate information to patients; act as a go-between for patients and physicians
Send and keep a log of all reports sent to doctors
Collect all payments; insurance verification
Collect/open mail; distribute mail to proper areas/people
Send benefits paperwork to billing companies
Handle all scheduling and ensuing communication
Answer phones, act as a patient liaison, answer any questions from potential or current patients
Schedule patients; coordinate evaluations, re-evaluations, appointment reminders and cancellations
Collect new patient intake information; track all clinic referrals
Fax reports to physicians; keep a log of incoming reports
Verify Insurance and track insurance-covered visits; take copayments
Check mail; keep track of Explanation of Benefits sent from mail and fax to billing company
Communicate with the office manager and clinicians about scheduling/patient arrival
Required Skills
High school diploma or equivalent
Valid driver's license and reliable transportation
Great communicator and multitasker, detail-oriented
Positive attitude, good work ethic, integrity and empathetic toward people that are in pain
H.S. graduate or GED certificate
Up-to-date DL and a dependable vehicle
Excellent at handling details, communicating and multitasking
Great demeanor, strong integrity and compassion
$23k-32k yearly est. 29d ago
Front Desk Associate
Ocala 4.2
Guest service representative job in Ocala, FL
Front Desk AssociateThe Front Desk Associate will greet and direct members, guests and staff as they enter the gym. This position will provide assistance to members along with inquiries about gym operations and policies, as well as perform various administrative duties.This detail-oriented individual will possess excellent customer service skills and the ability to communicate effectively with both staff and members. Basic understanding of accounting principles, cash processing procedures and computer skills required.Gold's Gym will continue to change lives by helping people reach their individual potential. Join the team in getting us where we need to go and you'll see no limit to your career potential.Current CPR Certification is required.Apply Today!
What started out in 1965 as a small gym in Venice Beach, California has since become the most well-known and traditional fitness company in the world - - Gold's Gym. Over the last 55 years, Gold's Gym has developed into a global brand with over 600 locations spanning 6 continents. Bodybuilding greats such as Arnold Schwarzenegger, Lou Ferrigno and Franco Columbu worked out at the original Gold's Gym, which went on to become the most legendary gym in the world. In the fitness industry, the brand enjoys cult status and universal appeal with 96% aided brand awareness.
We attribute much of our success to our company culture. We're down-to-earth, reliable, and entrepreneurial - - but also enthusiastic, collaborative, and creative.
If this feels like you, we can't wait to get your application!
$24k-30k yearly est. Auto-Apply 60d+ ago
Part-time SF Teaching Zoo Guest Services Specialist
Santa Fe College 3.6
Guest service representative job in Gainesville, FL
The Santa Fe College (SF) Teaching Zoo, a unique 10-acre zoo in Gainesville, Florida, is the only zoo on a college campus accredited by the Association of Zoos and Aquariums (AZA). The zoo showcases a diverse collection that contains both native and exotic species for everyone to enjoy. Visitors enjoy the Bald Eagles, White-throated capuchin monkeys, American alligators, Matschie's Tree Kangaroo and Asian small-clawed otters to name a few. These species and many other mammals, birds, reptiles and amphibians are on display in a naturally shaded environment. The 1/4-mile trail through the wooded environment is lined with mulch and is stroller and/or wheelchair accessible.
The Teaching Zoo is seeking a part-time GuestServices Specialist to receive guests to the zoo. This position is hired through our partner temp force agency, Spherion.
Job Description
Responsibilities and Duties Include:
Greets all visitors to the zoo, answers phones, and provides guests with appropriate information or referrals.
Processes all ticket sales, merchandise sales, membership sales, public experiences, and donations via point-of-sale system and credit card system.
Processes membership applications and ensures member database is up to date.
Keeps track of inventory merchandise and ensures gift shop is properly stocked and priced
Runs daily cashier reports and transfers daily receipts to SF Cashier or Police Department.
Inputs data from tours and public surveys into reports.
Demonstrates a high level of understanding of the zoo, public program opportunities, and the Zoo Animal Technology program.
Supports Education team with public programs.
Complies with all published College Rules, procedures, guidelines, and laws/regulations governing public employees, including but not limited to those related to document retention and destruction, FERPA, and confidentiality.
Strictly honors the privacy, security, and confidentiality of student records and other sensitive information according to appropriate state, federal, and college regulations, policies, and procedures.
Provides service excellence through courteous, informed, accessible, and professional engagement.
Performs other duties as assigned.
Reports to: Office Supervisor, SF Teaching Zoo and Zoo Animal Technology
QUALIFICATIONS
Required: An associate's degree in zoo animal technology or a related field and/or two (2) years of related work experience. Experience with cashiering, retail sales, or related.
Additional Requirements: Must possess excellent communication and interpersonal skills; work well under pressure and without supervision; organized, quick learner, multitasker, punctual, and reliable.
Preferred: Knowledgeable of the Gainesville area and attractions. Familiarity with the Windows OS, word processing, and spreadsheets.
General Knowledge, Skills, and Abilities
Ability to work successfully in a multi-cultural environment.
Adaptability to Change - able to be flexible and supportive, able to positively and proactively assimilate change in rapid growth environment.
Communication - able to effectively communicate in a professional, diplomatic, empathetic, and tactful manner using preferred method and level as applicable to the job.
Critical Thinking & Judgement - able to make well-reasoned, sensible, and timely decisions based on careful, objective review and informed analysis of available information, considerations, and other factors.
Customer Service - ability to respond promptly and courteously to all questions from students and faculty, demonstrating patience and persistence when helping students with little or no computer skills.
Ethics - able to demonstrate integrity, professionalism, civility, and a high degree of ethics in all job-related actions.
Organization & Time Management - able to plan, schedule, and organize tasks related to the job to achieve goals within or ahead of established time frames.
Problem Solving - proven skills in identifying issues, determining their cause, developing creative solutions, and following through with implementing resolutions.
Relationship Management - able to personally provide high level of interactive service to others, building relationships and addressing identified needs.
Results Orientation - proven ability to set and exceed established targets.
Detail Oriented - Proven accuracy and attention to detail.
Multi-task - Ability to expeditiously organize, coordinate, manage, prioritize, and perform multiple tasks simultaneously to swiftly assess a situation, determine a logical course of action, and apply the appropriate response.
If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.
Santa Fe College (SF) is committed to maintaining a work and educational environment that embraces diversity and where no member of the college community is excluded from participation in, denied the benefits of, or subject to discrimination in any college program or activity based on: their race, ethnicity, national origin, color, religion, age, disability, sex, pregnancy status, gender identity, sexual orientation, marital status, genetic information, political opinions or affiliations, or veteran status. This commitment applies to employees, volunteers, students, and, to the extent possible, to third parties, applicants for admission, applicants for employment, and the general public. sfcollege.edu/eaeo
Inquiries regarding non-discrimination policies or concerns about discrimination or harassment, including concerns about sexual harassment or sexual violence under Title IX, should be directed to: ****************************
Santa Fe College reserves the right to extend deadlines and/or not to offer advertised positions. Preference will be given to eligible veterans and spouses of veterans.
$25k-28k yearly est. Auto-Apply 4d ago
Night Audit - Part Time
Meyer Jabara Hotels 4.1
Guest service representative job in Ocala, FL
MUST BE AVAILABLE TO WORK WEEKENDS***
Title:
Night Audit - Part time
Job Description:
Accurately balances all hotel income and expenses for the 24-hour hotel operating period.
Typical Work Conditions:
Front desk and office
Equipment Used:
Computer, printer, key machine, luggage cart, telephone, fax, copier, scanner
Qualifications:
High school diploma or equivalent
4 years minimum experience in hotel audit
Fluent in English, reading and writing necessary.
Must have sound judgment and discretional skills and be able to work with little or no supervision.
Must be flexible in hours and days worked.
Must display very good organization and time management skills.
Must have excellent communication and interpersonal skills with the ability to interact with many types of personalities.
Must be proficient in the use of common Windows-based computer programs, including Microsoft Word and Excel
Must be able to operate basic office machines, i.e., copier, fax, printer, etc.
Essential Tasks:
Balance all room revenue, F&B revenues and room expenses
Balance all room and tax charges
Performs all GSA functions as required.
May perform duties associated with Night Manager responsibilities.
Posting charges to guest accounts
Processing payments from guests
Selling and upselling rooms to “walk-in” customers
Maintaining daily logs
Balancing shift work and cash drawers
Listening to or anticipating and responding to guest complaints.
Use established greetings when answering the phone or meeting guests in person.
Promote, answer questions about, and enroll in Hilton's Honors program.
$25k-31k yearly est. 19d ago
Customer Service Representative
Tower Hill Insurance Group 4.7
Guest service representative job in Gainesville, FL
Full-time Description
Candidates must reside within 50 miles of our Gainesville, FL office and be willing to work on-site.
A minimum of two (2) to three (3) years of customer service or call center work experience is required. Previous work experience in insurance services or related service industry is a plus.
Tower Hill Insurance Group has an exciting opportunity for a talented Customer ServiceRepresentative who enjoys intellectual challenges and is seeking a rewarding career with a company that is experiencing growth. Not only is Tower Hill Insurance one of Florida's most trusted names in homeowners insurance, but it offers great opportunities for career advancement and personal growth, along with very competitive benefits and rewards. We are growing at a consistent pace and seek professional individuals with drive, team mentality, who want to make an impact, and are committed to a long-term career in the insurance industry.
The Customer ServiceRepresentative is the intermediate professional level responsible for providing excellent customer service support to Insureds, Agents, and related businesses via telephone, emails, or mail correspondence. The role may also perform processing work as assigned when not providing customer service via phone or email. Incumbents in this role may also aid leadership with special projects, daily audits, and other customer service tasks.
ESSENTIAL DUTIES AND RESPONSIBILITIES
· Handle inbound/outbound phone and email inquiries about policy changes, renewals, billing information, cancellations, initial claim reporting, claims status, policy guidelines and procedures, policy quoting, and ability to discuss the policy declarations page in detail.
· Service the following contact center queues (Policy Inquiry, Claims, Agency Service, Commercial and TH Specialty Policy and Agency Service) other queues may be assigned as needed.
· Achieve a monthly production score of 87% or above for the following categories: Call Performance, Policy Audits, Aux Reporting, Schedule adherence, and Attendance for six consecutive months.
· Discuss and provide detailed explanation of our Policy Declarations Page which lists each coverage associated with premium amounts.
· Discuss detailed information of endorsement changes made to the policy.
· Provide detailed breakdown of Tower Hill Insurance Exchange.
· Document summary of each customer contact via our system applications.
· Rely on instructions and pre-established guidelines to perform the functions of the job.
· Provide professional and correct information in a business-like and friendly manner with the goal of ensuring customer satisfaction.
· Strive for first-call resolution, including providing options and alternatives to best assist the customer.
· Maintain full knowledge of department FAQs documents.
· Work extended hours to meet Call Center demands and during catastrophes events as needed.
· Prepare faxes, emails, receipts, and other correspondence as requested.
· Conform to proper business etiquette and company guidelines including THIG core values with a positive attitude.
· Assist leadership with special projects and other assigned tasks.
ADDITIONAL DUTIES
This job description reflects the general duties considered necessary to describe the essential functions of the job and should not be considered a complete description of all the work requirements and expectations of the position. Tower Hill reserves the right to assign duties not listed herein as necessary to accomplish the goals of the organization.
Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION
High School Diploma or GED required.
EXPERIENCE
Minimum of two (2) to three (3) years of customer service or call center work experience required. Previous work experience in insurance services or related service industry is a plus.
CERTIFICATIONS
Professional Insurance Designations preferred.
LICENSES
Valid Driver's License required.
Florida 4-40 Customer Service License preferred.
BENEFITS
Medical
Dental
Vision
Life & Disability Insurance
401(k)
Health Savings Account
Accident, Critical Illness and Hospital Indemnity
Pet insurance
Paid time off & Holiday pay
We offer competitive pay and benefits, and well-being programs to support you and your family. For more information about our company, careers and Total Compensation visit: Total Compensation - Tower Hill Insurance (thig.com)
Tower Hill Insurance is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Tower Hill Insurance is committed to working with and providing reasonable accommodation for individuals with disabilities. If you need reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to ********************* and let us know the nature of your request and your contact information.
All applicants will receive an acknowledgement that their application has been received. Candidates will not receive status updates regarding their application; however, those candidates selected for further consideration will be contacted by Human Resources.
$32k-38k yearly est. 6d ago
Front Desk Representative
Surgery Partners 4.6
Guest service representative job in Gainesville, FL
This position is primarily responsible for checking patients out, making follow up appointments, collecting balances, co-pays and deductibles. This person will be cross-trained to perform check in, insurance verification, obtaining referrals and authorizations and the medical records process.
This position requires 2 years of experience in a medical or dental office setting.
Benefits:
* Comprehensive health, dental, and vision insurance
* Health Savings Account with an employer contribution
* Life Insurance
* PTO
* 401(k) retirement plan with a company match
* And more!
Equal Employment Opportunity & Work Force Diversity
Our organization is an equal opportunity employer and will not discriminate against any employee or applicant for employment based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, parental status, sexual orientation, veteran status, genetic testing results or any other consideration made unlawful by federal, state or local laws. This practice relates to all personnel matters such as compensation, benefits, training, promotions, transfers, layoffs, etc. Furthermore, our organization is committed to going beyond the legal requirements of equal employment opportunity to take positive actions which ensure diversity in the workplace and result in a multi-cultural organization.
$22k-29k yearly est. 45d ago
Night Audit
Meyer Jabara Hotels 4.1
Guest service representative job in Ocala, FL
Accurately balances all hotel income and expenses for 24 hour hotel operating period
Typical Work Conditions:
Front desk and office
Equipment Used:
Computer, printer, key machine, luggage cart, telephone, fax, copier, scanner
Qualifications:
· High school diploma or equivalent
· 4 years minimum experience in hotel audit
· Fluent English, read and write necessary
· Must have sound judgement and discretional skills and be able to work with little or no supervision
· Must be flexible in hours and days worked
· Must display very good organization and time management skills
· Must have excellent communication and interpersonal skills with the ability to interact with many types of personalities
· Must be proficient in the use of common Windows-based computer programs, including Microsoft Word and Excel
· Must be able to operate basic office machines, i.e., copier, fax, printer, etc.
Essential Tasks:
· Balance all room revenue, F&B revenues and room expenses
· Balance all room and tax charges
· Performs all GSA functions as required
· May perform duties associated with Night Manager responsibilities
· Posting charges to guest accounts
· Processing payments from guests
· Selling and upselling rooms to “walk-in” customers
· Maintaining daily logs
· Balancing shift work and cash drawers
· Listening for or anticipating and responding to guest complaints.
· Use established greeting when answering the phone or meeting guests in person
· Promote, answer questions about, and enroll in Hilton's Honors program
$25k-31k yearly est. 19d ago
Learn more about guest service representative jobs
How much does a guest service representative earn in Gainesville, FL?
The average guest service representative in Gainesville, FL earns between $18,000 and $31,000 annually. This compares to the national average guest service representative range of $20,000 to $34,000.
Average guest service representative salary in Gainesville, FL