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Guest service representative jobs in Gainesville, FL

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  • Logistics Representative

    R+L Carriers 4.3company rating

    Guest service representative job in Ocala, FL

    Are you a recent graduate or a professional looking for an exciting career change? Join our team as a Logistics Representative, where you'll gain hands-on experience and learn the fundamentals of freight brokerage in a dynamic, fast-paced environment. This entry-level role is designed to provide exposure across operations, sales, and support functions within a third-party logistics (3PL) brokerage. Through our accelerated training and onboarding program, you'll work closely with industry professionals who are eager to share their knowledge and mentor you. As you grow, we'll identify your individual strengths and align them with opportunities across the business, setting the stage for a long-term career in logistics. Logistics Representative responsibilities and essential job functions include, but are not limited to the following: Learn the core principles of freight brokerage, including carrier relations, load management, and customer service Support daily logistics operations such as load tracking, scheduling, and problem-solving in real time Partner with sales and carrier representatives to ensure efficient freight movement and exceptional customer experiences Gain exposure to technology platforms and tools that drive logistics operations Participate in a structured training program designed to build knowledge, confidence, and skillsets Develop professional relationships with team members, customers, and carriers Strong work ethic with a results-driven mindset Ability to thrive in a fast-paced, ever-changing environment Excellent communication and interpersonal skills; relationship management skills Problem-solving ability and resourcefulness under pressure Team-oriented with a willingness to collaborate and learn Basic understanding of business, supply chain, or transportation (a plus, but not required) High School Diploma or GED; Bachelor's degree preferred, but not required No prior logistics experience necessary - we provide full training Demonstrated ambition and eagerness to learn Proficient in utilizing various technology platforms, including Microsoft Office Suite (Word, Excel, Outlook) Ability to read, write, and speak English fluently Ability to maintain regular and reliable attendance, with or without reasonable accommodation What we're looking for: We're seeking highly motivated, driven, and adaptable individuals who are ready to take on challenges and grow in a high-energy industry. This role is perfect for recent graduates and career changers who want to build a foundation in logistics. Logistics Service Representative Qualifications, Knowledge, Skills, and Abilities:
    $30k-37k yearly est. Auto-Apply 4d ago
  • Customer Service Representative - State Farm Agent Team Member

    Gabe Oleksy-State Farm Agent

    Guest service representative job in Palatka, FL

    Job DescriptionBenefits: Bonus based on performance Competitive salary Free food & snacks Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Gabe Oleksy - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Uncovering customer needs through a discovery conversation. Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $24k-32k yearly est. 8d ago
  • Call Center Customer Service Representative

    CDS Family & Behavioral Health Services 3.4company rating

    Guest service representative job in Gainesville, FL

    CDS Family & Behavioral Health Services, Inc we are looking for a motivated Call Center Customer Service Representative to join our Customer Service department. You will be responsible for making both inbound and outbound calls to the customers. You should have a complete understanding of the products and services offered by the company. Also, you should be able to resolve customer queries and direct the urgent ones to the senior management. You should be able to make outbound calls to the customers informing them about promotional offers. In addition to this, you should be able to gather feedback from customers and maintain a record of the same. Furthermore, you should process customer refunds and handle any special requests professionally. To perform at this job role, you should be aware of the customer service practices and maintain a calm composure at all times. Also, you should be able to maintain an accurate record of all customer details and update the same in a timely manner. Get in touch with us if you have the experience and skills, we are looking for. We would love to have you onboard. Responsibilities Making daily inbound and outbound calls Listening and addressing customer queries Building a long-lasting business relationship with clients Maintaining and updating the record of all customer communications Providing clients with the necessary product information Processing customer applications and refund requests Escalating urgent queries to the senior management Making follow-up calls Informing clients about promotional offers Maintaining and updating call logs Responding to customer emails Calling clients to obtain and verify relevant information Managing customer database Requirements Bachelor's degree in Business Management, Business Administration, or a related field Proven work experience as a Call Center Customer Service Representative, Call Center Representative, or a related field Knowledge of customer service practices and guidelines Highly detail-oriented and organized individual Excellent communication and interpersonal skills Ability to handle stressful situations and maintain a calm composure Good computer skills Strong time management and multitasking skills Ability to work independently and collaboratively with the team Having an eye for detail and good listening skills Ability to offer excellent customer service
    $22k-27k yearly est. 60d+ ago
  • Customer Service Representative

    Caliber Holdings

    Guest service representative job in Gainesville, FL

    Service Center Gainesville FL North Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and providing extraordinary customer service to internal and external customers, monitoring work volume scheduled for the center and recommend load level requests when necessary, coordinating Rental Car/Tow companies to provide one-stop service to all customers while maintaining a broad knowledge base of insurance partner requirements regarding authorizations, billing and load level processes. BENEFITS OF JOINING CALIBER Benefits from day one: Immediately eligible for medical, dental and vision Industry Comparable Pay - Paid weekly and eligible for overtime Paid Vacation & Holidays - Begin accruing day 1 Career growth opportunities - We promote from within! A career for life - You'll gain hands-on experience within a production shop REQUIREMENTS 1+ years of experience within a customer facing environment ABILITIES/SKILLS/KNOWLEDGE Effective verbal and written communication skills Ability to navigate multiple software systems, i.e., Microsoft Office Suite Work through competing priorities and adapt easily to a fast-paced environment Ability to provide personable, friendly customer service to internal and external customers Ability to work in a collaborative environment Caliber has grown beyond 1700 centers nationwide and features a full range of automotive services, including Caliber Collision, one of the nation's largest auto collision repair provider across 41 states; Caliber Auto Glass for glass repair and replacement, Protech Automotive Services for mobile diagnostic scanning and calibration, powered by hands-on experts and Caliber Fleet Services for all services, which includes collision repair and full-service auto care - offering you a holistic solution to fleet care. With the Purpose of Restoring the Rhythm of Your Life , Caliber's more than 30,000 teammates are committed to getting customers back on the road safely - and back to the rhythm of their lives - every day. By joining Caliber, you can help us Restore the Rhythm of our Customers Lives. We see the potential in every member of our team and look for every opportunity to advance their careers. We believe in consistent career training on leadership skills and new technologies to make sure every teammate has an opportunity to achieve their career goals. Caliber is an Equal Opportunity Employer
    $24k-32k yearly est. Auto-Apply 60d+ ago
  • Guest Service Agent

    Property Management 3.9company rating

    Guest service representative job in Gainesville, FL

    The Guest Service Agent is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following high standards of quality to ensure guest satisfaction. This position will anticipate guest needs, exceed expectations, and implement creative solutions to provide exceptional service while complying with brand standards. Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.
    $26k-32k yearly est. 9d ago
  • Skincare Sales & Guest Services Associate

    Dermafix Spa

    Guest service representative job in Gainesville, FL

    URGENT HIRING: Skincare Sales & Guest Services Associate | Paid Training | Luxury Spa Compensation: $2,500/month base salary + commission On-Target Earnings (OTE): $60,000+ per year Job Type: Full-Time or Part-Time | Flexible Schedule | Weekend Availability Required Location: In-person Why Join Us? Are you passionate about skincare and providing exceptional customer service? Our luxury spa is looking for a friendly, organized, and sales-driven Skincare Sales & Guest Services Associate to be the welcoming face of our business. This role includes paid training to help you master our products, services, and sales techniques so you can succeed and grow with us. Plus, enjoy paid gasoline when traveling to nearby locations as part of your role. Key Responsibilities Greet all clients with a professional appearance and a warm smile Answer incoming phone calls and respond promptly to inquiries Manage appointment bookings and schedule reservations efficiently Promote and sell spa treatments, skincare products, and memberships to meet sales targets Process payments accurately and maintain detailed sales records Keep the front desk tidy, organized, and inviting at all times Provide administrative support including data entry, filing, and photocopying Travel to nearby spa locations as needed (gasoline expenses covered) Qualifications Proven experience in a front desk, guest services, or sales role (spa or salon experience preferred) A background in esthetics or skincare is a strong plus but not required Excellent communication and time management skills Comfortable using computers, CRM software, and scheduling tools Ability to multitask and work efficiently in a fast-paced environment Reliable transportation and availability to work at least one weekend day Compensation & Benefits Base Salary: $2,500/month Commission with uncapped earning potential (OTE: $60,000+ annually) Paid training to set you up for success Paid gasoline reimbursement for travel to nearby locations Employee discounts on skincare products and spa services Opportunity for career growth within a luxury wellness brand Work Schedule Flexible shifts including weekends (minimum 1 weekend day required) How to Apply If you're ready to launch your career in luxury skincare sales and guest services, send your resume with your best contact number and email. Qualified candidates will be contacted promptly. After applying, please send a follow-up email including: Your earliest available start date Your daily sales target (numeric figure) A brief summary of your sales experience
    $60k yearly 60d+ ago
  • Front Desk Representative - Gainesville

    Orthopaedic Solutions Management

    Guest service representative job in Gainesville, FL

    Job Description Key Responsibilities: Ensuring office/zone is prepared to receive patients by turning on lights, unlocking front doors, and ensuring appropriate sign in sheets are placed in clipboards on the front desk counter. Greeting patients upon arrival by smiling, introducing yourself to the and welcoming new patients to our practice. Informing patients of any delays in clinic/wait times. Providing patient with the intake tablet and instructions on how to use the tablet. Assist patients having difficulty using the tablet. Ensuring the patients have completed all the required intake information. Obtain and ensure the patient's photo identification and insurance card(s) match the information in the patient's Athena account. Scan any new insurances insurance cards and email Benefit Department with any changes. Verifying a valid authorization is present in the patient's account in Athena. Ensuring the patient's insurance benefits have been verified within the past 90 days. Collecting all co-pays, deductibles, co-insurance, and outstanding patient balances. Inform patients of credit card on file process and obtain signed agreements. Begin check in process in Athena. Print any financial agreements or advanced beneficiary notices and obtain patient's signature. Upload any outside patient's imaging cd's into Medview PAC's system. Preparing all paperwork for next day's clinic. Schedule patients follow up appointments Complete end of day batches. Process any required disability form payments. Scan daily batches in Z drive and forward any documents for scanning to Patient Records. Ensuring clinics run smoothly by informing Zone Lead or Supervisor of any problems or issues to ensure they are quickly resolved. All other duties as assigned. Qualifications: High School Diploma. 2 years experience in a medical environment.
    $23k-30k yearly est. 2d ago
  • Front Desk Fitness Attendant

    Invited

    Guest service representative job in Gainesville, FL

    Ready to join a dynamic company in the hospitality and service industry where people help drive the success of the business? Since its inception in 1957, Invited has operated with the central purpose of building relationships and enriching the lives of our members, guests and more than 17,000 employees. We are the largest owner and operator of private clubs nationwide, with 130+ country clubs, city clubs, and athletic clubs. Our Clubs offer first-class amenities, including championship golf courses, modern workspaces, handcrafted cuisine, resort-style pools, state-of-the-art racquet facilities, fitness centers, and much more. Come be a part of this incredible and inclusive team at Invited! Job Summary The Front Desk Fitness Attendant is responsible for shaping the members' experience by creating exceptional first and last impressions at the club. The primary responsibility is to deliver friendly and welcoming service through every interaction, embodying our commitment to Warm Welcomes, Magic Moments, and Fond Farewells. The role will greet members and guests with enthusiasm, assist with inquiries, manage check-ins and check-outs, and ensure a seamless experience throughout their visit. Reporting Structure * Reports to the Fitness Manager or Fitness Director Day to Day * Ensure all members and guests check in when using the club and that all members are addressed by name. * Connect with members regularly and promote club activities. * Create personalized service for members, including providing towel and water service while members are exercising. * Promote the facility amenities, programs and the club while maintaining a high level of professionalism and service that aligns with the values, philosophies, and standards of the club. * Answer telephones promptly and courteously and direct all calls to the appropriate areas. * Must be knowledgeable of the following as applicable: tennis court reservation policy, personal training, fitness programs, youth center reservation policy, group exercise class descriptions, class reservation schedules, and all upcoming club events and specials. * Perform close business functions following guidelines and procedures established by the club. * Ensure the timely completion of daily assignments within designated areas to meet Club standards and maintain orderly and organized workspaces, tidying and arranging entry areas, and restocking and organizing the shop. Additional Duties * Due to the dynamic nature of the club, employees are expected to assist others as needed and take on additional tasks as assigned by management. * Follow all company, club, and department policies, procedures, and instructions. * Maintain a high level of professionalism and a commitment to excellence in interactions with members, colleagues, and staff. * Follow safe working practices, ensuring compliance with safety guidelines and encouraging others to do the same. * Take the initiative in personal and professional growth and maintain any required certifications relevant to your role. * Address and resolve challenges using available resources, working with regional and corporate teams to support club operations. * Attend daily briefings and actively engage in required activities to stay informed and contribute to the team's success. About You Preferred * High school diploma or equivalent. * Previous experience in a customer service role, preferably in a fitness, hospitality, or similar environment. * Demonstrated ability to interact positively and professionally with members and guests. * Experience in maintaining cleanliness and organization in a public or recreational facility. * Strong verbal communication skills, with the ability to effectively assist members and respond to their needs or concerns. * Experience working as part of a team, contributing to a positive and collaborative work environment. * Ability to handle minor issues or concerns that may arise, demonstrating a proactive and solution-oriented mindset. Physical Requirements * Frequent sitting, standing, walking, and driving * Occasional exposure to temperature changes, dust, fumes, or gases * Squatting, kneeling, reaching, grasping, twisting, and bending * Ability to lift, carry, push, or pull up to 100 lbs. on occasion * Talking, hearing, and seeing Primary Tools/Equipment * Computer/Phone/Tablet * Fitness equipment * Stereo equipment Work Schedule * Adherence to attendance requirements as outlined in the weekly schedule. * Flexibility to work additional hours as needed to meet position deadlines. * Availability to work on weekends and/or holidays as required. What We Offer We believe in taking care of our team, and our Total Rewards package reflects that commitment. Your actual base pay will be determined by your skills, experience, education, location, and-if you're in a non-exempt role-hours worked. While not all roles at Invited are full-time, those full-time team members have access to a comprehensive benefits package that includes: * Medical, dental, and vision coverage * Life insurance * Short-term and long-term disability insurance * 401(k) retirement savings plan * Generous paid time off and leave programs (time off as required by applicable law is also provided for part time team members) Want to learn more? Visit *********************** for full details. Have more questions? Check out our Invited Jobs website for more details about ClubLife, the Employee Experience, Company Benefits, and Our Culture. Be a part of our Social Networks: LinkedIn Instagram Twitter Facebook Invited is an Equal Employment Opportunity Employer The job posting outlines the general requirements for this position and is not a comprehensive list of duties, responsibilities, or requirements. Additional duties not mentioned here may be assigned as needed to ensure the smooth operation of the Club.
    $21k-28k yearly est. Auto-Apply 8d ago
  • Customer Service Representative

    Fastsigns 4.1company rating

    Guest service representative job in Ocala, FL

    Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry. As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone, in-person and at their place of business. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients. The sign industry is ever changing and dynamic. All you have to do is look all around and you'll see there are signs of all types everywhere. You will never be bored working in the sign industry as even the smallest of jobs up to very large projects are unique and highly customized. FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service. Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center. We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry we encourage you to apply. Are you that person? Compensation: $16.00 per hour At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
    $16 hourly Auto-Apply 5d ago
  • OPS Gator Guest Services, Spring Game Day Ambassadors

    Florida Gators

    Guest service representative job in Gainesville, FL

    Be part of the Gator fan experience! Serve as a Guest Service Game Day Ambassador for the University Athletic Association at Men's and Women's Basketball games, Gymnastic meets, Lacrosse matches, Softball games, and other Gator sporting events throughout the Spring semester as needed. It is mandatory to work the 2026 Spring football game. As Gator Guest Services - Game Day Ambassadors you will be the face of the Florida Gators throughout each of our home athletic events. You will be answering fan questions, finding solutions to fan problems, and making all fans feel both welcome and comfortable during athletic events. This posting will be open until qualified candidates have been selected. MINIMUM EDUCATION & EXPERIENCE REQUIREMENTS: Required Qualifications: Must be at least 18 years of age High School Diploma or GED (General Education Development) Ability to work the 2026 Spring football game Ability to work with the general public in a friendly, professional manner Ability to engage effectively with others of diverse cultures or backgrounds Ability to work a non-standard work week which may include evenings, weekends, and some holidays BENEFITS: This is a part-time position that is compensated at $15.00 per hour. There are no benefits associated with this position. This position works on an "as-needed" basis with no guarantee of hours. ADDITIONAL INFORMATION: Interviews may be conducted prior to the closing date, but no offer of employment will be extended until after the position closes. Once an official offer is extended and accepted, the candidate will be required to complete the federal Employment Eligibility Verification Form I-9 and will be contingent on satisfactory background screening results. The candidate will also be required to present acceptable and original documents to prove identity and authorization to work in the United States without the need for employment-based visa sponsorship now or in the future. The University Athletic Association, Inc. is an at-will employer, a separate company from the University of Florida and not a state employer. WE ARE PROUD TO BE A DRUG FREE TOBACCO FREE WORKPLACE.
    $15 hourly 60d+ ago
  • Front Desk Associate

    Ocala 4.2company rating

    Guest service representative job in Gainesville, FL

    Responsive recruiter Benefits: Employee discounts Opportunity for advancement Training & development Perks and Benefits: Direct career growth path to Management positions (Ass. Manager, Manager) and additional options Competitive hourly base pay, plus tips Merit-based pay increases Complimentary service membership Work with dogs ALL DAY! About the Position: The Front Desk Associate is a key position at Scenthound, focused on providing exceptional service to every customer and selling memberships. This position requires: Sales experience and confidence (membership sales are highly valued!) Customer service experience (retail, restaurant) Computer/ Technology proficiency A passion for dogs and dog health & wellness! Reliable transportation Willingness to work in a smoke-free environment Weekend availability Who We Are Looking For:We are searching for a goal-oriented team member who has a passion for sales and customer service! A successful Front Desk Associate is outgoing, self-motivated, an independent problem solver, and a compassionate dog lover! We are looking for a motivated team member who wants to advance their career through our training path to become a Scenthound assistant Manager and eventually Manager! Previous experience working with dogs is a huge benefit and those candidates will be desired. Tasks: Drive membership sales through health and wellness education Drive key performance indicators - average ticket price and rebook ratio - through memberships, service add-ons, and retail sales Develop membership leads; Follow up with potential members Answer phone calls, schedule customer appointments, manage customer profiles and records Manage cash drawer - responsible for daily cash handling Manage customer expectations; Resolve customer concerns; Retain memberships Adhere to Scenthound sanitary and cleaning practices - keep the reception area clean and presentable Perform other tasks and duties as assigned by the Scenter Manager Skills and Abilities: Confidence in selling services and products Ability to connect with customers (both canine and human!) and provide outstanding customer service Ability to learn our products and services to educate the dog parents; speak to our values and culture as the basis for our services Effective communication with team members and dog parents (in person and on the phone) Independently solve problems using Scenthound values and culture as a guide Attention to detail Time-management; Scheduling appointments efficiently Accountability; hold oneself and others to Scenthound standards Compensation: $12.00 - $17.00 per hour
    $12-17 hourly Auto-Apply 60d+ ago
  • Hotel Front Desk Agent

    Towneplace Suites By Marriott

    Guest service representative job in Middleburg, FL

    Job Description What Makes a McKibbon Front Desk Agent? The Front Desk Agent is often the first point of contact for guests and plays a vital role in shaping their impression of the hotel. As the friendly face of the property, the Front Desk Agent demonstrates a warm, approachable personality and a genuine desire to work with people. You are responsible for engaging with guests in a welcoming, professional, and efficient manner while ensuring their needs are met and expectations exceeded. Front Desk Agents maintain a strong commitment to service, staying calm and hospitable even in challenging situations, and consistently uphold the McKibbon Guiding Principles. A Day in the Life: Anticipate guests' needs, respond promptly and acknowledge all guests in a timely manner. Maintain positive guest relations at all times. Resolve guest complaints and ensure guest satisfaction. Maintain a complete knowledge of hotel features/services, hours of operations, room rates, special packages and promotions, daily house count and expected arrivals/departures, and scheduled daily group activities. Process all guest check-ins and verify registration information with the guest. Handle overbooked or 'walked' guests. Accept and record wake-up call requests. Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery). Resolve discrepancies on the room status report with housekeeping. You will train with and learn Food and Beverage operations to fill in as needed. Shifts may vary by hotel: Morning/Afternoon Shifts: 6am - 2pm or 7am - 3pm Afternoon/Evening Shifts: 2pm - 10pm or 3pm - 11pm Requirements: Previous experience working as a front desk agent or in a similar role. A high school diploma or equivalent vocational training certificate. Experience working at a hotel establishment (highly desired). Proficiency with computers. Basic math skills. Ability to provide excellent customer service and maintain a professional demeanor at all times. Ability to input and access information in the property management system and/or points-of-sale system. Possess strong listening skills with the ability to comprehend and address concerns and issues raised by workers, clients, and guests. Must be attentive, friendly, helpful, and courteous to clients, guests, and associates. Embrace McKibbon's Guiding Principles: Think Bigger, Love Your Community, Do the Right Thing, Support Each Other, Make a Lasting Impression. Punctual for all shifts to ensure consistent coverage of front desk responsibilities and service to guests Ideal Skills & Qualities: Great verbal and written communication skills. The ability to create a fun and supportive working environment. Perks & Benefits Beyond the Basics: We know that hospitality starts from within, and that's why we value the employee experience as much as we value our guests' experience. From our competitive benefits package to our fun-loving spirit, we strive to create an environment that's equal parts work and play. Our people will always be our first investment. We offer benefits and perks based on full or part time employment: Full Time Associates: Comprehensive benefits package including medical, dental, and vision Life insurance Pet Insurance Short and long-term disability Paid time off and holidays Tuition assistance Financial & Occupational Wellness: All Associates Competitive Compensation with incentives (incentives vary by position) 401K Savings Plan with 50% matching funds Associate referral program Brand and company training classes, workshops and conferences for career growth and development (varies by position) Personal Wellness: All Associates Fundraising matching funds program Team volunteer opportunities 24/7 chaplain services Exclusive hotel rate discounts Any state specific holiday, vacation or benefit requirements will apply. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other protected characteristic in accordance with applicable federal, state, and local laws.
    $25k-31k yearly est. 29d ago
  • Guest Services Ambassador

    Sandpiper Property Mgt

    Guest service representative job in Gainesville, FL

    The Guest Services Ambassador (GSA) acts as the “face” of the hotel and is the main point of contact for guests. They are responsible for ensuring an excellent guest experience by conducting front desk operations in an efficient, accurate, and thorough manner. This role works closely with their peers in other departments as well to help provide an excellent guest experience. Essential Job Functions: Guest Relations: Provide an excellent guest experience for all guests by greeting them warmly and providing assistance as needed Conduct operational needs in an efficient and accurate manner to present as little difficulty to the guest as possible Meet with and solicit comments from guests regularly to determine guest satisfaction with services and facilities Take steps to ensure the greatest guest satisfaction possible Respond to situations as they arise and manage guest conflict Operations: Inspect studios and public spaces daily according to company and brand standards Be able to respond effectively and according to procedure in times of emergency Ensure all policies and procedures are accurately followed at all times Coordinate front desk operations such as check-ins, move-outs, renewals, reservations, property tours, and sales events Respond to guest service calls efficiently and expediently Ensure safety of building and occupants; contacting emergency services/law enforcement when needed Document work activity using the appropriate log and according to policy and procedure Sales & Revenue: Executes the lead management process and completes all sales and marketing objectives as established by supervision Review Studio Inventory daily to ensure maximization of studio revenue Maintain effective sales of ancillary offerings to accommodate guests' needs and maximize revenue Follow revenue management guidelines as directed by supervision Additional Duties: Laundry Duties: sorting, washing, drying, and folding of company linen and terry as well as general cleaning/maintenance of the House and Commercial Laundry facilities. Cross-train on the duties of all non-management staff members and performs those duties as needed or when requested by supervision All other duties as assigned by supervision GSA's are required to stay on site for their entire shift until relieved. A paid 30 minute meal break is provided in consideration. The meal break is to be taken as available. This job description is intended to describe the general nature and level of work being performed by people assigned to this role. It is not intended to be a comprehensive list of activities, duties, or responsibilities that are required of the employee. Additional duties and responsibilities may be required of the job holder based upon business needs and at the request of management. Sandpiper Property Management, LLC (SPM) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. SPM complies with all applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, job transfer, leaves of absence, compensation, and training. SPM expressly prohibits any form of unlawful harassment based on race, color, religion, gender, sexual orientation, national origin, age, disability, or veteran status. Improper interference with the ability to SPM's employees to perform their expected job duties is absolutely not tolerated. Sandpiper Property Management, LLC and all affiliated organizations are Drug Free Workplaces
    $21k-28k yearly est. Auto-Apply 60d+ ago
  • Customer Service Representative - State Farm Agent Team Member

    Bradley Blessing-State Farm Agent

    Guest service representative job in Belleview, FL

    Job DescriptionBenefits: Hourly PLUS Commission 401(k) Bonus based on performance Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Bradley Blessing - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist clients with policy changes and updates. Process insurance claims and follow up with clients. Maintain accurate records of customer interactions. QUALIFICATIONS: Strong communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $24k-32k yearly est. 7d ago
  • CSR - Inbound

    Fasttrack Staffing Solutions, LLC

    Guest service representative job in Ocala, FL

    We're looking for a Customer Care Specialist to join our fast-paced call center team in the Ocala, FL area. You'll be the first point of contact - answering questions, resolving issues, and ensuring each customer feels supported and heard. This role is essential to delivering excellent service throughout the mortgage lifecycle. Schedule: Monday thru Friday, 8-hour shift between 9am & 8pm Pay: $17+ / hour, DOE Key Responsibilities of the Customer Care Specialist: Provide top-tier customer support. Handle inbound and outbound calls using Five9. Assist borrowers with payments, account questions, and issue resolution. Maintain accurate records in FICS' Mortgage service. Follow all compliance and privacy guidelines. Meet daily performance goals (call times, quality, customer satisfaction). Escalate issues when needed with clear documentation. Support outbound call campaigns and other administrative tasks. Skills & Qualifications of the Customer Care Specialist: High school diploma or GED (Associate's or higher preferred) 1-2 years of experience in customer service or a call center (mortgage or financial services preferred) Strong communication skills and attention to detail Familiarity with Five9 and/or FICS is a plus Knowledge of privacy and compliance rules (FDCPA, etc.) Professional, calm, and empathetic under pressure Tech Skills: Proficient in Microsoft Office (Word, Excel, etc.) Comfortable with typical office and call center equipment Physical Requirements: Able to sit and work at a computer for extended periods Clear speaking voice and hearing Lift up to 10 lbs occasionally This is a Temp-to-Hire position and the client offers benefits once Hired In. This is a drug-free workplace. All candidates must be able to pass a pre-employment drug screen and be willing to submit to a national background check. If you're interested in this position, please apply with a complete resume and work history.
    $17 hourly 2d ago
  • Customer Service Representative - Weekend Shift

    Alcideworks LLC

    Guest service representative job in Fleming Island, FL

    Job DescriptionLooking for a Customer Service Representative for our Weekend Shift - Saturday and Sunday plus optional Monday and Tuesday Benefits/Perks Competitive Compensation Paid Time Off Career Growth Opportunities Job Summary We are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and is able to remain calm under pressure. Responsibilities Receive a high volume of inbound calls and emails Identify the reason for the customers call, collect relevant information, and provide solutions Refer to premade scripts for a variety of customer service topics and adjust as needed for detailed and unique request Use best practices in customer service techniques to develop rapport and build relationships with customers Document all customer interactions Meet personal and team quotas Attend trainings to maintain up-to-date skills and knowledge Qualifications High school diploma/GED Previous experience as a Customer Service Representative or in a similar role is preferred Comfortable using computers and customer management software Excellent phone and verbal communication skills Understanding of active listening techniques Ability to work well under pressure Highly organized with the ability to prioritize projects and manage time effectively
    $25k-33k yearly est. 6d ago
  • Customer Service Representative

    Fyzical Therapy and Balance Centers 3.7company rating

    Guest service representative job in Chiefland, FL

    Job DescriptionIf you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening in Chiefland, FL, that is a perfect fit for you! As the first and last person our amazing clients see when they enter and leave our cutting-edge facility, your role as Customer Service Representative is central to our daily operations. Here, you will join a champion team that works together to help grateful patients get back to the lives they love. We are committed to changing the PT industry by creating non-traditional, individualized treatment plans and want you along on that important journey. As part of the FYZICAL family, you can take advantage of advancement opportunities, state-of-the-art technology and grow your career under a practice leader who is fully invested in you. This excellent opportunity will not last long! Apply for FYZICAL's Customer Service Representative job opening today! Are you looking to join an innovative company where you can establish yourself and advance your career as part of a top-rated team? If so, you should consider our Customer Service Representative position in Chiefland, FL! We are an innovative physical therapy facility that bypasses traditional approaches to care. We work together, using the most modern technology and cutting-edge tools to provide our patients with the individualized care they need and deserve. As our Customer Service Representative, you will enjoy the easy flow of a supportive team that succeeds together. You also will have the chance to access our unparalleled continuing education opportunities, opening the door to further career growth. Start down your exciting career path today by applying for our Customer Service Representative job opening!Responsibilities Handle patient scheduling, appointments, multi-phone line Gather new patient data; keep track of all patient referrals Disseminate information to patients; act as a go-between for patients and physicians Send and keep a log of all reports sent to doctors Collect all payments; insurance verification Collect/open mail; distribute mail to proper areas/people Send benefits paperwork to billing companies Handle all scheduling and ensuing communication Answer phones, act as a patient liaison, answer any questions from potential or current patients Schedule patients; coordinate evaluations, re-evaluations, appointment reminders and cancellations Collect new patient intake information; track all clinic referrals Fax reports to physicians; keep a log of incoming reports Verify Insurance and track insurance-covered visits; take copayments Check mail; keep track of Explanation of Benefits sent from mail and fax to billing company Communicate with the office manager and clinicians about scheduling/patient arrival Required Skills High school diploma or equivalent Valid driver's license and reliable transportation Great communicator and multitasker, detail-oriented Positive attitude, good work ethic, integrity and empathetic toward people that are in pain H.S. graduate or GED certificate Up-to-date DL and a dependable vehicle Excellent at handling details, communicating and multitasking Great demeanor, strong integrity and compassion
    $23k-32k yearly est. 11d ago
  • Customer Service Rep(03254) - 1112 State Rd 20

    Domino's Franchise

    Guest service representative job in Interlachen, FL

    Job DescriptionABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! JOB REQUIREMENTS You must be 16 years of age or older. General Job Duties For All Store Team Members · Operate all equipment. · Stock ingredients from delivery area to storage, work area, walk-in cooler. · Prepare product. · Receive and process telephone orders. · Take inventory and complete associated paperwork. · Clean equipment and facility approximately daily. Training Orientation and training provided on the job. Communication Skills · Ability to comprehend and give correct written instructions. · Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Essential Functions/Skills · Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). · Must be able to make correct monetary change. · Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. · Ability to enter orders using a computer keyboard or touch screen. Work Conditions EXPOSURE TO · Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. · In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. · Sudden changes in temperature in work area and while outside. · Fumes from food odors. · Exposure to cornmeal dust. · Cramped quarters including walk-in cooler. · Hot surfaces/tools from oven up to 500 degrees or higher. · Sharp edges and moving mechanical parts. SENSING · Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. · Depth perception. · Ability to differentiate between hot and cold surfaces. TEMPERAMENTS The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions. Additional InformationPHYSICAL REQUIREMENTS, including, but not limited to the following: Standing Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 4". Walking For short distances for short durations Sitting Paperwork is normally completed in an office at a desk or table Lifting · Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. · Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. · Cases are usually lifted from floor and stacked onto shelves up to 72" high. Carrying · Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. · Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. · Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. Pushing · To move trays which are placed on dollies. · A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push. · Trays may also be pulled. Climbing Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance. Stooping/Bending · Forward bending at the waist is necessary at the pizza assembly station. · Toe room is present, but workers are unable to flex their knees while standing at this station. · Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day. · Forward bending is also present at the front counter and when stocking ingredients. Crouching/Squatting Performed occasionally to stock shelves and to clean low areas. Reaching · Reaching is performed continuously; up, down and forward. · Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. · Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. · Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. Hand Tasks · Eye-hand coordination is essential. Use of hands is continuous during the day. · Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists. · Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter. · Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. · Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes. Machines, Tools, Equipment, Work Aids Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.
    $24k-32k yearly est. 60d ago
  • Spa Sales and Guest Service Associate

    Hand & Stone-5000 Us Hwy 17-Fleming Island, Fl

    Guest service representative job in Fleming Island, FL

    Job DescriptionBenefits: Dental insurance Employee discounts Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Welcome, Empower, Connect! At Hand & Stone Massage and Facial Spas, our vision is simple: to make each visit the best hour of our client's month. Our Spa Associates play a crucial role in achieving this goal. As the hosts of the spa, they are dedicated to creating 5-star experiences for every client. By connecting with clients, co-workers, and the community, our Spa Associates ensure that each service is memorable and exceptional. Their commitment to excellence helps us fulfill our mission of making every visit the highlight of our clients' month. What sets Hand & Stone Apart: Opportunity- This role is more than just answering the phone. Boost your paycheck with our stress-free membership model. Join the industry leader in wellness, backed by 20 years of proven success. Enjoy a supportive environment where your growth and well-being are our top priorities. Convenience We recognize the demands of a busy schedule and are committed to providing support. We offer a variety of shifts designed to accommodate your lifestyle, ensuring a friendly and stable work environment. Training and Growth- Your journey with us goes beyond onboarding. Enhance your spa industry career with Hand & Stone through live sales training webinars and opportunities for lead spa associate and management roles. Family Focused- Strike the right work/life balance by making a difference in peoples lives and enhancing your own experience. Enjoy a 10% weekly KinderCare discount for childcare, along with personal care and discounts through the LifeMart program. **LifeMart program benefits available in spas who partner with ADP) Our Spa Associates: Meet membership sales goals. Have a detailed knowledge of the menu of services Provide excellent customer service to members and guests, while building lasting connections. Effectively communicate sales, promotions, and service options with clients Uphold spa cleanliness standards Answer phones, schedule appointments, and file documents Perform various other duties as assigned
    $20k-27k yearly est. 24d ago
  • Guest Service Ambassador (Front Desk Agent) - Island Oaks RV Resort

    NDM Hospitality Services

    Guest service representative job in Glen Saint Mary, FL

    Job Description We are looking for a Guest Service Ambassador to join our team! Are you ready for an amazing, thrilling, fast paced career in hospitality? Are you looking to enhance your talents and grow in the industry? We have open opportunities to provide you with an amazing future as a part of our team. Position Summary: Guest Service Ambassadors act as an on-site hospitality specialist and provides a wide range of services that guides guests through their entire stay. This role requires extensive partnering with various departments and levels to ensure an unforgettable experience for all visitors. Schedule: Monday to Sunday, 7 am - 11:00 pm 8.5 Hours daily, up to 40 Hours per week Essential Responsibilities: Checks in guests in an efficient and friendly manner, using guest name whenever possible. Assures that guests are assigned to proper accommodations and reservation details are accurate. · Collects payments in compliance with credit card processing and accounting policies and procedures. Review reservation notes and requests to ensure that we are accommodating to the best of our ability. Checks out guests and settle folios accurately. Responds to all guests requests with the highest level of hospitality and professionalism in an accurate and timely manner. Interactions with guests will be in-person, phone, and email. The Guest Service Ambassador also assists guests and enhance their stay through providing information regarding resort services & activities in surrounding areas as needed. Utilizes a variety of computer software systems within the daily operation. Communicates with internal departments via radio, email, and Teams. Provides personalized in-person tours at the accommodation upon arrival. Completes pre-arrival inspections in compliance with company and brand standards. Will be empowered to and must have ability to confidently utilize service recovery methods. Other duties and projects as assigned by Management. Requirements: Exhibits a friendly and professional demeanor in all interactions. Ability to work rotating shifts may be required based on operational needs. Flexible schedule and ability to work all shifts including evenings, weekends, and holidays. Strong attention to detail and problem-solving skills. Must be a strong team player. · Must stay calm in difficult situations and be knowledgeable of emergency procedures. Strong communication skills and adaptability. Stand, sit, or walk for an extended period. Ability to lift up to 30 pounds. Must be comfortable working in various weather conditions. Valid US Driver's License. Must be comfortable operating golf carts and motor vehicles. Preferred Qualifications: Proficiency in Microsoft Office applications. Previous Front Desk or Guest Services experience in a luxury environment. Bi-lingual is beneficial. NDM Hospitality is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Job Posted by ApplicantPro
    $21k-28k yearly est. 24d ago

Learn more about guest service representative jobs

How much does a guest service representative earn in Gainesville, FL?

The average guest service representative in Gainesville, FL earns between $18,000 and $31,000 annually. This compares to the national average guest service representative range of $20,000 to $34,000.

Average guest service representative salary in Gainesville, FL

$24,000
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