Guest service representative jobs in Greenville, SC - 377 jobs
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Guest service representative job in Greenville, SC
A client-first retirement and financial planning firm is hiring a Service Advisor to partner directly with 1-2 senior Financial Advisors and own the client experience for a high-value retirement book. This role sits in client meetings, updates financial plans, presents recommendations, and actively expands existing relationships through thoughtful upselling of planning strategies and annuity solutions. You will be the connective tissue between strategy and execution, turning financial plans into action while uncovering new revenue inside an already-warm client base. They are looking for a confident, client-facing financial professional who loves servicing relationships, believes in annuities as a planning tool, and wants to grow with a fast-scaling RIA.
Senior Advisor Responsibilities:
Manage and service a portfolio of retirement clients for 1-2 senior Financial Advisors
Prepare, update, and present financial plans using eMoney and Nitrogen
Lead client meetings, review goals, and recommend investment and insurance solutions
Identify opportunities to expand client relationships through annuities and additional planning strategies
Partner with the New Business and Client Engagement teams to execute recommendations
Maintain detailed client records in RedTail CRM
Proactively bring solutions to leadership and improve client experience
Deliver a Ritz-Carlton-level service standard across every client interaction
Service Advisor Requirements:
2-5+ years in financial services at an RIA in a Service Advisor, CSA, Client Advisor, or similar role
Series 65 or CFP required
Comfort and alignment with annuities as part of holistic retirement planning
Ability to run client meetings, present financial strategies, and upsell existing relationships
Strong technical skills with financial planning and CRM systems
Bachelor's degree preferred but not required with the right experience
Willingness to obtain an insurance license within 90 days
Team-first mindset with the drive to grow inside a high-performance firm
No Series 7 or Series 63 licenses
Benefits:
5-10% revenue share on new business generated from existing clients
Medical, dental, and vision with 50% employer-paid premiums
Simple IRA with company match
PTO + Thanksgiving week and the holidays between Christmas and New Year's off
Paid holidays include Memorial Day, July 4th, and Labor Day
Monthly team lunches, company trips, and team outings when goals are hit
Direct mentorship from CEO and Operations Director
A fast-growing, $500M AUM RIA with long-term career and income upside
If you thrive in front of clients, love building deeper relationships, and want to be rewarded for growing a book instead of cold prospecting, this is where you build your future. Apply now! #LI-SB1
$32k-56k yearly est. 7d ago
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Traveling Customer Service Rep, Upstate Area
Sc State Credit Union 4.0
Guest service representative job in Anderson, SC
Are you a people person with a passion for providing top-notch service? Join SC State Credit Union as a Floating Customer ServiceRepresentative! This position offers the unique opportunity to engage with members from various branches, providing a dynamic work environment where no two days are the same.
Your dedication to exceeding customer expectations and problem-solving skills will shine in this role. Embrace the challenge of adapting to new settings and making a positive impact on members' financial journeys. Ready to elevate your customer service career with us?
ARE YOU EXCITED ABOUT THIS FLOATING CUSTOMER SERVICEREPRESENTATIVE JOB?
As a Floating Customer ServiceRepresentative at SC State Credit Union, you will travel between branches, assisting with various customer service tasks. The available position is based out of the Anderson area, with regular travel to all Upstate area locations and periodic travel to other branches including in Spartanburg, Clemson, Seneca and others!. Mileage is paid for out of town travel.
Your day-to-day responsibilities will include greeting members, processing transactions, resolving inquiries, and promoting credit union products and services. You will have the opportunity to build strong relationships with members and contribute to a positive service experience. Flexibility and adaptability are key traits for success in this role, as you navigate different branch environments and customer needs. Whether you're stationed at the teller line or assisting with account openings, your commitment to excellence and customer-centric approach will make a difference every day.
DOES THIS SOUND LIKE YOU?
To excel as a Floating Customer ServiceRepresentative at SC State Credit Union, you should possess excellent communication and interpersonal skills. Strong attention to detail is crucial for accurately processing transactions and handling member requests. A customer-centric mindset and the ability to problem-solve effectively will help you address inquiries and provide solutions efficiently. Adaptability and flexibility are key attributes as you navigate different branch locations and work with diverse teams.
Prior experience in customer service roles is beneficial but not required, as we provide comprehensive training to set you up for success. Enthusiasm for delivering exceptional service and a collaborative approach to teamwork will contribute to a positive work environment and satisfied members.
Benefit Package
State Credit Union offers an amazing benefit packages that includes the following and much more:
Health, RX, Dental, and Vision insurance
Matching 401k and Discretionary Profit Sharing
Employer Paid Long Term Disability
Paid Holidays
Paid Annual Leave and Sick Leave
Medical Flex Spending and Dependent Care Accounts
JOIN US!
If this sounds like the right job for you, don't wait - apply today to join our team.
$27k-30k yearly est. 19d ago
Guest Service Representative/Crafter
Spartanburg 3.8
Guest service representative job in Spartanburg, SC
Benefits:
Employee discounts
Free food & snacks
Free uniforms
Training & development
The Nothing Bundt Cakes (NbC) GuestServiceRepresentative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The GuestServiceRepresentative is the first point of brand contact in our bakery and serves in an essential role to engage and bring joy to our guests, create a memorable experience and leave a positive, lasting impression. The GuestServiceRepresentative embodies NbC core values and demonstrates a strong commitment to guest satisfaction as well as excellence and efficiency in the workplace. Accountabilities/Duties:
Promptly greets walk-in and phone guests with genuine warmth and helpful enthusiasm to determine interests and needs, and follows NbC Sweet Steps of Service to create a superior guest experience.
Maintains strong product knowledge to educate guests on NbC cake distinction, size and flavor profile options, pricing, special promotions, and complimentary retail merchandise.
Suggests additional merchandise, including balloons, candles, and cards, to complete a unique celebration.
Processes guest orders efficiently and accurately utilizing the point-of-sale system and invite guests to join NbC Email Club to benefit from special promotions and remain connected.
Upholds a clean and organized bakery presentation, which may include routine sweeping/mopping of the floor, and dusting/cleaning of countertops, windows, and other surfaces.
Replenishes retail merchandise and cake display case to ensure a strong visual presentation.
Assists in preparing cake decorations and packaging supplies as needed.
Complies with all health and safety guidelines and NbC policies and procedures, including strict adherence to dress code and personal hygiene.
Maintains a consistent work attendance and punctuality record.
Assembles cake and balloon orders according to guest specifications for the given celebration and follows NbC cake decorating and presentation standards with precision.
Prioritizes workload according to schedule to ensure all orders are completed at the appropriate pick-up or delivery time, and crafts all orders for walk-in guests.
Prepares cake decorations, boxes, bows, and other packaging materials in advance to ensure requisite supplies are readily available for cake order demands.
Monitors inventory of cake-crafting supplies and notifies management when replenishment is required.
Evaluates frosted and decorated cakes to ensure NbC standards are met and notifies management of any quality control issues.
Cleans sanitizes and restocks the workstation and ensures all crafting tools are sufficiently prepared for the next shift.
Supports the GuestServiceRepresentative in assisting walk-in guests and answering the telephone as needed.
Complies with all health and safety guidelines and NbC policies and procedures, including strict adherence to dress code and personal hygiene.
Maintains a consistent work attendance and punctuality record.
Core Values and Competencies:
Servant's Heart
Goes above and beyond to support the team or guest, and is reliable, trustworthy and responsive.
Keeps the good of the team or guest ahead of personal interests or gain.
Displays humility and empathy in interactions with others.
Spirit of a Champion
Demonstrates pride in responsibilities, an intense drive and a passion to succeed.
Takes initiative and 100% ownership of responsibilities, with zero excuses for issues within direct control.
Operates with a strong sense of urgency and adheres to NbC brand standards.
Genuine Connections
Projects warmth, enthusiasm, and optimism that attracts others.
Builds positive, productive relationships with all team members.
Listens actively and communicates openly, clearly and respectfully.
Knowledge, Skills, and Abilities:
Exhibits high energy and strong interpersonal skills; is friendly, helpful, positive, patient, socially confident and communicative.
Enjoys interacting with diverse people and excels at providing a superior guest experience.
Can perform multiple tasks simultaneously while maintaining meticulous attention to detail.
Is diligent, organized and self-motivated.
Has the ability to understand and carry out oral and written instructions and request clarification when needed.
Is comfortable with new technology and has the ability to operate a point-of-sale system.
Understands basic arithmetic; can perform calculations when needed and provide monetary change using U.S. currency.
Has the capacity to stand for extended periods of time and work in a fast-paced environment.
Education, Certifications and Work Experience Requirements:
Applicants must be 16 years of age or older.
While no formal education or work experience is required, previous guestservice experience at a bakery, restaurant or retail store is a plus.
Work Availability: Must have the flexibility to work various shifts, including early mornings, evenings, weekends and holidays, based on changing business demands. Compensation: $10.00 - $14.00 per hour
Join Our Growing Family
From “Happy Birthday” to “Just Because,” Nothing Bundt Cakes is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant's Heart, the Spirit of a Champion and the ability to make Genuine Connections.
With over 500 bakery locations in 40+ U.S states and in Canada, there's plenty of opportunity to join our family!
Click here to learn more about Nothing Bundt Cakes .
Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law.
California Applicant Privacy Policy
$10-14 hourly Auto-Apply 60d+ ago
Veterinary Guest Services Representative
Fetch Specialty & Emergency Veterinary Centers
Guest service representative job in Greenville, SC
Job Description
Fetch Specialty & Emergency Veterinary Centers of Greenville is looking for an experienced, talented and caring individual to join our GuestServices Team.
At Fetch, we are committed to providing exceptional care for pets and their owners. As a family-owned company, we take pride in offering cutting-edge medical treatments alongside compassionate service in a warm, welcoming environment. As we grow, we're looking for dedicated team members to help us create memorable experiences for our guests and their pets.
Position Overview:
We are seeking a GuestServicesRepresentative to join our growing team as the first point of contact for guests and their pets. In this role, you'll play a key part in creating a welcoming, professional, and compassionate atmosphere while managing a variety of administrative tasks. Your friendly demeanor and excellent customer service skills will help provide comfort and support to guests during what can be a challenging time for them and their pets.
Key Responsibilities:
Greet guests and their pets with warmth and professionalism, ensuring a smooth check-in and check-out process.
Answer incoming calls, respond to inquiries, and schedule appointments.
Provide accurate and timely information about the hospital's services and procedures.
Maintain accurate client and patient records in our veterinary management software.
Facilitate communication between the medical team and pet owners, ensuring they are kept informed of their pet's care and treatment.
Handle payments, invoices, and any necessary follow-up tasks related to billing and accounts.
Assist with maintaining a clean and organized reception and waiting area.
Ensure a compassionate and supportive experience for guests during their pet's emergency or specialty care visit.
Requirements
Previous experience in guestservices.
Excellent interpersonal and communication skills.
Ability to multitask and work efficiently in a fast-paced environment.
Strong attention to detail and organizational skills.
Comfortable handling emotionally charged situations with empathy and professionalism.
Proficient with computers and scheduling software (experience with ezy Vet management software is a plus).
A passion for animals and their well-being.
Benefits
Health Care Plan (Medical, Dental & Vision)
Paid Family Leave (Maternity, Paternity)
Safe Harbor 401K with Company Match
Life Insurance (Basic, Voluntary & AD&D)
Paid Time Off (Vacation, Sick & Personal)
Holiday Pay
Short Term & Long Term Disability
Employee Assistance Program (EAP)
Team Member Pet Discount
Continuing Education
Uniform Allowance
Tuition Reimbursement
$20k-26k yearly est. 2d ago
Veterinary Guest Services Representative
Fetch Veterinary
Guest service representative job in Greenville, SC
Fetch Specialty & Emergency Veterinary Centers of Greenville is looking for an experienced, talented and caring individual to join our GuestServices Team.
At Fetch, we are committed to providing exceptional care for pets and their owners. As a family-owned company, we take pride in offering cutting-edge medical treatments alongside compassionate service in a warm, welcoming environment. As we grow, we're looking for dedicated team members to help us create memorable experiences for our guests and their pets.
Position Overview:
We are seeking a GuestServicesRepresentative to join our growing team as the first point of contact for guests and their pets. In this role, you'll play a key part in creating a welcoming, professional, and compassionate atmosphere while managing a variety of administrative tasks. Your friendly demeanor and excellent customer service skills will help provide comfort and support to guests during what can be a challenging time for them and their pets.
Key Responsibilities:
Greet guests and their pets with warmth and professionalism, ensuring a smooth check-in and check-out process.
Answer incoming calls, respond to inquiries, and schedule appointments.
Provide accurate and timely information about the hospital's services and procedures.
Maintain accurate client and patient records in our veterinary management software.
Facilitate communication between the medical team and pet owners, ensuring they are kept informed of their pet's care and treatment.
Handle payments, invoices, and any necessary follow-up tasks related to billing and accounts.
Assist with maintaining a clean and organized reception and waiting area.
Ensure a compassionate and supportive experience for guests during their pet's emergency or specialty care visit.
Requirements
Previous experience in guestservices.
Excellent interpersonal and communication skills.
Ability to multitask and work efficiently in a fast-paced environment.
Strong attention to detail and organizational skills.
Comfortable handling emotionally charged situations with empathy and professionalism.
Proficient with computers and scheduling software (experience with ezy Vet management software is a plus).
A passion for animals and their well-being.
Benefits
Health Care Plan (Medical, Dental & Vision)
Paid Family Leave (Maternity, Paternity)
Safe Harbor 401K with Company Match
Life Insurance (Basic, Voluntary & AD&D)
Paid Time Off (Vacation, Sick & Personal)
Holiday Pay
Short Term & Long Term Disability
Employee Assistance Program (EAP)
Team Member Pet Discount
Continuing Education
Uniform Allowance
Tuition Reimbursement
$20k-26k yearly est. Auto-Apply 1d ago
Guest Service Representative
Clipper Petroleum 3.8
Guest service representative job in Spartanburg, SC
The GuestServiceRepresentative greets and serves guests, handles merchandise purchases, stocks merchandise displays, and maintains a clean, safe retail environment. We are looking for positive, outgoing people that enjoy working with people. This position requires good communication and cash-handling skills. Exceptional customer service is a major component of this position.
Qualifications
Education: Some high school or equivalent.
Experience & Skills: No previous experience required. Ability to understand and implement written and verbal instruction.
Must pass background check and drug screen.
$21k-28k yearly est. 17d ago
Live-in Guest Support 2nd Shift
Miracle Hill Ministries 3.2
Guest service representative job in Greenville, SC
Job Description
Miracle Hill Ministries is South Carolina's largest and most comprehensive provider of homeless services. At our core, we exist to serve people experiencing homelessness-physically, emotionally, and spiritually. We share the Good News of Jesus with them as they move toward independence, stability, and healthy relationships.
Summary / Purpose of Position: Maintains and promote a healthy, nurturing Christian environment in the facility by sharing the Gospel and providing Guest Support services. Assists with ensuring the facility operates in a safe and secure manner.
Essential Duties and Responsibilities: Include the following; other duties may be assigned to meet the program needs
Have a willingness to share the good news of Jesus Christ, give a personal testimony and pray with/for those served by the ministry. Be comfortable and willing to lead a guest to the Lord
Models vulnerability to the guests when appropriate
Serve Guests residing in the facility
Responds appropriately to emergencies
Provides access to Guest medications in accordance with ministry protocol
Maintains written materials necessary for the orderly provision of services
Ensures Guest compliance with resident guidelines, policies and procedures
Interacts with Guests by providing encouragement and support
Attends staff and supervisory meetings as required
Attends staff training as required
Performs specified daily household tasks
Conducts room inspections, locker searches, for cleanliness and contraband
Performs special assignments and additional duties as assigned by director. Examples of assignments are: Intake Coordinator for new guests entering facility; Household cleaning; safety coordinator; facility security.
Be willing to pursue higher formal education
Performs random drug screenings and documents results in accordance with protocol
Fosters positive working relationships with Guests, Staff, Volunteers and Referring agencies
Supervisory Responsibilities:
Responsible for some aspect of facility operations as identified by the Director
Supervises Guests in recreational and other program related activities
Responsible to participate in guest evaluation and correction
Assume specific administrative duties in the absence of and as authorized by the director
Qualifications:
Education or equivalent experience: HS Diploma
Experience using Microsoft Office preferred
Possess good oral and written communication skills
Possess the ability to speak the truth in love while accurately interpreting communication in relationship
If applicant is in addiction recovery, a minimum of 2 years clean and sober unless otherwise recommended by Miracle Hill staff
Religious:
As an evangelical Christian ministry, Miracle Hill values its rights under federal law to hire individuals who share the Christian faith and the ministry's doctrinal beliefs.
To be considered for employment, ALL APPLICANTS MUST read and agree with our Doctrinal Statement and Employment Qualifications (scroll down on page to see qualifications).
$18k-30k yearly est. 21d ago
Front Desk Agent, 200 Main
Old Edwards Hospitality Group 3.9
Guest service representative job in Highlands, NC
The Front Desk Agent regularly interacts with guests, and they are responsible for checking guests in and out of the Hotel system, performing concierge duties and making and altering reservations. They are readily available and eager to assist guests with their inquiries, issues, and conversations.
Responsibilities
Perform check-ins, property orientations, and check-outs
Respond to guest inquiries, deliver items to guest rooms
Address billing inquiries
Receive and appropriately address guest complaints utilizing the PRL (prompt response log) and GPR (guest problem resolution) systems and involving management when necessary
Perform opening and closing checklists
Receive and pass on pertinent information from shift to shift
Analyze guest information and ensure accuracy consistently and proactively
Learn and understand information about events on property, hours of operation for each Old Edwards outlet, and transportation schedules
Be familiar and knowledgeable with the town of Highlands and being able to assist guests with recommendations, general knowledge, and reservations
Due to the nature of this position, confidentiality is required at all times
Other duties and responsibilities may be assigned at the discretion of the front desk supervisor
Qualifications
Requirements
Prior work experience as a front desk agent preferred. College degree in a hospitality related field preferred but not required. Additional related certifications preferred but not required.
Hands-on experience with office machines (computers, fax, printers, etc.), thorough knowledge of customer service, multitasking, organizational and problem-solving skills, valid driver's license and clean driving record
Proficient use of English (oral and written), second language helpful, customer service and problem resolution oriented
Must have ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Must have ability to deal with problems involving several variables.
The employee is regularly required to stand and sit for periods of time, walk the property, and climb stairs. The employee must occasionally lift and/or move up to fifty pounds.
$23k-27k yearly est. 9d ago
Customer Service Representative
Hyundai of Anderson Sc 4.3
Guest service representative job in Anderson, SC
Job Type: Full-Time
Are you passionate about cars and providing top-notch customer service? Do you thrive in a fast-paced, customer-focused environment? If so, we want YOU to join our team as a Product Specialist!
About the Role:
As a Product Specialist, you will be the expert on our vehicle lineup, guiding customers through the car-buying experience with professionalism and enthusiasm. This role is not just about selling cars-it's about delivering an outstanding customer experience through in-depth product knowledge, excellent service, and consistent follow-up.
Responsibilities:
• Master product knowledge on all makes and models, including features, technology, and benefits.
• Provide a friendly, no-pressure shopping experience for customers.
• Guide customers through vehicle selection based on their needs and preferences.
• Conduct test drives and demonstrate vehicle features.
• Follow up with potential and existing customers to ensure satisfaction.
• Stay up to date on industry trends, dealership promotions, and incentives.
• Work closely with the sales and finance teams to facilitate smooth transactions.
What We Offer:
• Competitive pay with performance-based bonuses.
• Ongoing training and development opportunities.
• A team-oriented, supportive work environment.
• Employee discounts on vehicles and services.
• Opportunity for career growth within a thriving dealership.
What We're Looking For:
• Passion for automobiles and customer service.
• Strong communication and interpersonal skills.
• Ability to learn and retain detailed product knowledge.
• A positive attitude and team-player mindset.
• Prior sales or customer service experience is a plus, but not required!
Join us and be part of a team that values excellence, integrity, and customer satisfaction. Apply today and start your journey with Hyundai of Anderson!
$22k-30k yearly est. 60d+ ago
Guest Services Coordinator
Newspring Church 4.4
Guest service representative job in Anderson, SC
Role Description:
The GuestServices Coordinator is responsible for leading, building, and pastoring their assigned teams to create a welcoming environment, aligning all guestservices efforts with the church's vision and the GuestServices' standards.
Primary Responsibilities:
Embody NewSpring and GuestServices mission in personal life, as well as teach, model, and coach others to do the same
Partner with the GuestServices Director to build teams in order to pastor, recruit and develop all volunteers in the GuestServices Ministry. Use resources as provided by the GuestServices Ministry Support Team.
Partner with the GuestServices Director to align Sunday environments to the GuestServices MPS.
Review GuestServices metrics and use this as a resource to follow-up, encourage, etc.
Utilize Rock to document communication and attendance for volunteers and guests to New Serve, New Here, and Serving Groups.
Foster intercommunication between Ministries, GuestServices Support, and the Campus Pastor to make appropriate and vision aligned choices for the Anderson Campus.
Adhere to and encompass the qualities and characteristics required of NewSpring Church staff members, as defined by the Policies and Procedures Handbook.
Additional Duties/Responsibilities:
Partner with the GuestServices Director to build, lead and shepherd the Ministry Response, Usher, Parking and Facility Cleaning teams. Use resources provided by the GuestServices Ministry Support Team
Review the GuestServices Connection reports weekly and follow up with volunteers appropriately.
Assist the GuestServices Director with church events, planning, preparation and execution
Additional projects and/or assignments as needed
Role Requirements:
This role is full time 40 hours per week.
This role adheres to a standard schedule, knowing it may fluctuate at times & based on certain needs. Standard schedule is:
Sunday: 7am - 1:30pm
Monday: 9am - 5pm
Tuesday: 9am - 5pm
Wednesday: 9am - 5pm
Thursday: 9am - 5pm
$20k-29k yearly est. 14d ago
Guest Service Associate - Greenville, SC
Spare Time Entertainment 4.0
Guest service representative job in Greenville, SC
Greet guests, determine needs, assign open lanes, and provide startup instructions, as necessary.
Answer guest inquiries over the phone and in-person; providing accurate information.
Inform guests of upcoming promotions, specials, and events.
Confidently operate the POS System making accurate transactions while operating lanes, collecting payments, returning change, and printing reports or scores.
Issue, record and redeem gift certificates, coupons, etc. ... according to company policy.
Balance receipts, count cash, and complete daily shift paperwork.
Manage lane inventory and assists with lane turnover tasks.
Maintain a sanitary, organized, and presentable area.
Communicate with pit crews; operate call buttons, relay information, log calls, check response time.
Perform various duties related to vending machines; remove, count, and record vending money, restock items, etc.
Perform opening and closing duties as required.
Monitor guests for rule violations.
***Must be able to work weekends.*****
$18k-28k yearly est. 60d+ ago
Customer Service Representative - State Farm Agent Team Member
Holly Thomason-State Farm Agent
Guest service representative job in Hartwell, GA
Job DescriptionBenefits:
401(k) matching
Bonus based on performance
Paid time off
ROLE DESCRIPTION: Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you!
Customer ServiceRepresentatives with Holly Thomason State Farm, will work leads and generate exceptional client experiences that reinforce growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
RESPONSIBILITIES:
Provide prompt, accurate, and friendly customer service to generate sales transaction with new prospects. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Work with the agent to establish and meet marketing goals while promoting the development of our business.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Establish customer relationships and follow up with customers as needed.
QUALIFICATIONS:
Dedicated to actively prospecting as you effectively relate to a customer, answer their questions, and anticipate their needs.
Excellent communication skills to assist customers and coordinate with other agency team members
Proactive in problem-solving, multi-tasking, and coachable
BENEFITS:
Hourly pay plus commission/bonus
Growth potential/Opportunity for advancement within my office
Paid time off (vacation and personal/sick days)
$25k-33k yearly est. 5d ago
Guest Experience Specialist - AVL
Landmark Aviation
Guest service representative job in Fletcher, NC
As a Guest Experience Specialist, you are often the first and last impression our guests have - making you an essential part of the Signature Aviation experience. In this highly visible, hospitality-driven role, you'll warmly welcome guests and crew members with professionalism, care, and a genuine commitment to creating exceptional moments.
Whether you're greeting a VIP traveler, supporting a flight crew, or coordinating services behind the scenes, you bring grace under pressure and attention to detail that ensures every visit is smooth, comfortable, and memorable. Your reliability and pride in service directly reflect the Signature standard our guests trust.
This is a dynamic, hands-on position that requires flexibility to work varied schedules, including nights, weekends, and holidays, and the ability to operate in both indoor and outdoor environments, often near active aircraft and ground service equipment.
If you love delivering thoughtful service, working in a fast-paced setting, and being part of a high-end hospitality team, you'll thrive in this role.
$23k-32k yearly est. Auto-Apply 5d ago
Guest Experience Specialist - AVL
Working at Signature Aviation
Guest service representative job in Fletcher, NC
As a Guest Experience Specialist, you are often the first and last impression our guests have - making you an essential part of the Signature Aviation experience. In this highly visible, hospitality-driven role, you'll warmly welcome guests and crew members with professionalism, care, and a genuine commitment to creating exceptional moments.
Whether you're greeting a VIP traveler, supporting a flight crew, or coordinating services behind the scenes, you bring grace under pressure and attention to detail that ensures every visit is smooth, comfortable, and memorable. Your reliability and pride in service directly reflect the Signature standard our guests trust.
This is a dynamic, hands-on position that requires flexibility to work varied schedules, including nights, weekends, and holidays, and the ability to operate in both indoor and outdoor environments, often near active aircraft and ground service equipment.
If you love delivering thoughtful service, working in a fast-paced setting, and being part of a high-end hospitality team, you'll thrive in this role.
Minimum Education and/or Experience:
High School Diploma or General Education Degree (GED).
At least 1 year of customer experience-related work in retail, hospitality, or sales is preferred.
Must possess a valid state driver's license.
Minimum of 18 years of age.
Ability to pass company background checks (criminal and motor vehicle), drug tests, meet airport background check requirements to receive and maintain an airport security badge, and be insurable by the Company's applicable insurance policies.
Must be legally authorized to work in the jurisdiction of employment.
Must be able to exercise good judgment and follow directions/directives from supervisor/management.
Ability to drive standard and automatic transmission vehicles is preferred.
Additional essential knowledge and skills:
Hospitality Skills: Excellent guestservice skills with an energetic, outgoing, and guest-obsessed personality. Must be able to anticipate and act on guest needs and prioritize guest requests and job responsibilities by exhibiting a keen ability to multi-task in a fast-paced environment. Must be able to maintain professionalism and confidentiality. Experience with conflict resolution in a hospitality environment is preferred.
Language Skills: Clearly communicate in English with others in person, via telephone, radio communicators, and in writing for purposes of performing certain job duties and safety-sensitive tasks. Ability to read and comprehend documents such as safety rules, operating instructions, and procedure manuals.
Math Skills: Ability to perform simple arithmetic (addition, subtraction, multiplication, division, percentages, and fractions).
Communication Skills: Able to use telephone, fax, two-way radio, email, or text messaging to contact guests, crew members, team members, or emergency personnel.
Critical Thinking / Reasoning Ability: Ability to use rational thought to analyze and evaluate information, and to make informed decisions in a fast-paced environment.
Interpersonal Skills: Ability to get along and work well with others. Excellent interpersonal skills for effective collaboration with team members and service to guests.
Multitasking: Ability to handle multiple tasks simultaneously while maintaining attention to detail. High level of concentration is required to ensure accuracy in a busy setting.
Computer Skills: Ability to use a computer, learn necessary company software and timely complete Signature's training programs.
(Other duties may be assigned)
Meet and greet guests and crews as they arrive at our facility and provide a warm, friendly greeting while escorting them to the front entrance, aircraft, or vehicles.
Effectively collaborate, cooperate, and work closely with all team members, guests, and other visitors to ensure services are promptly and correctly handled in a professional and courteous manner. This includes ensuring an efficient and accurate transfer of information through various methods between and among guests, the private aviation terminal (PAT), other Company departments, and external parties.
Accurately receive, dispatch, and completely process guest purchases and fuel transactions in accordance with Company procedures. May assist with some general accounting work and financial record keeping.
Provide visitors with a wide array of concierge services including arranging reservations for hotel stays, ground transportation or rental cars, catering, and customs appointments as requested.
Manage guest, crew, and/or visitor inquiries, resolve requests, handle billing disputes, and address concerns in an efficient and effective manner.
Maintain a working knowledge of Signature's facilities, services, website, surrounding areas, and other information commonly asked about by guests.
Monitor arriving and departing flights and communicate with aircraft to coordinate services and assign to the Airside Experience Team. Use real-time system management (SIGops/SIGnet) to log and schedule requested services, change service status, and supervise the operation's flow by appropriately prioritizing services. Ensure all departing aircraft have all requested amenities such as catering, coffee, ice, and newspaper.
Maintain and stock amenities in guest areas and ensure that lobby, pilot facing spaces, and restrooms are clean and free of debris.
Promote and sell the Company's services and products to aircraft passengers and crew.
Assist crews and guests with luggage, provide transportation from the facility to commercial terminal, hotel, or other nearby locations as required, and fulfill special requests. Assist pilots with access to weather information, portals, and computers.
Identify crewmembers, passengers, visitors, and vendors in accordance with all security procedures.
Stop work when an unsafe condition or act is likely to cause harm to people, the environment, Company or guest assets, or the Company's reputation if the work continues. Report concerns to the appropriate manager and cooperate in addressing the unsafe act or condition.
Abide by emergency response procedures during critical events.
Understand, comply with, and enforce all Signature and airport security (physical, cyber and data) protocols.
Create accurate records pertaining to time worked and activities and services performed.
Use the Company contact management system to review, capture, and update customer preferences to provide a more personalized service experience.
Assist the Airside Experience team to ensure our guests receive an exceptional experience. Services include without limitation, valeting customer vehicles, wing walking, placing chocks and cones, and positioning stairs/jetway to aircraft.
Assist airlines with passenger service functions in certain locations as needed.
$23k-32k yearly est. Auto-Apply 5d ago
Personal Lines Customer Service Representative
Earl F. Penny Insurance Agency
Guest service representative job in Hendersonville, NC
Job DescriptionThe Personal Lines CSR at Earl F. Penny Insurance Agency, Inc. is responsible for maintaining solid customer relationships by handling personal lines insurance coverage inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while conducting specific service and marketing activities.
Benefits/Perks
Competitive Pay
Professional Development
Job Stability in a growing industry
Responsibilities
Answer customer calls and correspondence regarding new or existing insurance policies and service all claims, as well as administrative duties such as answering phones, greeting visitors and assisting with mail.
Work with prospects to pre-qualify and understand their needs, gather necessary data, research policy options, present options, finalize and bind new coverage, cancel old policies, and negotiate with carriers when necessary.
Set appointments and/or client calls to review existing policies, revise liability limits, explore other coverage needs, evaluate replacement costs, round out accounts, and bind renewals.
Confer with customers to provide detailed information about products and services, quote new business, process renewals and/or cancel accounts, take payments, and provide requested documentation.
Actively solicit increases in coverage or rounding out accounts at every service contact.
Resolve product or service issues by clarifying the customer's concern, determining the cause of the issue, selecting and explaining the best solution to solve the issue, expediting correction or adjustment, following up to ensure resolution.
Maintain records of customer interactions and transactions, recording details of inquiries, comments, and actions taken in the agency management system
Qualifications
Hold the insurance license required by your state and have a minimum of two years personal lines insurance account management experience as well as hold a Bachelor's Degree or comparable work experience.
Demonstrate strong knowledge of insurance products and usages, rating procedures, underwriting procedures, coverages, and industry operations to effectively manage, maintain, and write assigned clients and prospects.
Demonstrate strong customer focus and an excellent phone manner; display strong written and verbal communication skills as well as possess excellent math and reading skills to accurately perform simple calculations.
Have the ability and tact to handle difficult customer phone calls and solve complex problems without direct supervision.
Have a strong sense of urgency, attention to detail, organization, multi-tasking, and time management skills.
Technology and Computer proficiency including agency management systems.
Compensation: $40,000.00 per year
YOUR FUTURE as an Independent Insurance Agent Starts Here
If you're looking for a career that offers flexibility, job stability, strong compensation, and more, then you've come to the right place! Working with an IIANC member agency is a great career choice!
IIANC's members are Trusted Choice independent insurance agencies located all across North Carolina. You'll find nearly 1,000 of our member agencies in small towns and large cities from the mountains to the coast. Many of these agencies are actively hiring to fill vacant positions so there is a good chance that there is a job opening near you!
With an upcoming worker shortage in the insurance industry due to the retirement of many veteran insurance agents, the demand for insurance professionals is growing every day! Is this career right for you?
This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the agency location and not to the Independent Insurance Agents of North Carolina.
$40k yearly Auto-Apply 60d+ ago
Max Fitness Clemson Front Desk Attendant
One and Only Fitness Consulting
Guest service representative job in Clemson, SC
Job DescriptionWelcome to Max Fitness in Clemson, SC! Front Desk Attendants are the face of the company and have a huge impact on the pace and environment of the gym. You will be the first and last impression for all of our members and potential new members. We are looking for individuals with contagious personalities, desire to improve, passion for fitness, and looking to have a blast at work!
Perks of the job:
Competitive pay
Fast paced work environment
Free gym membership
So, who are we looking for?
Someone with a certain level of social intelligence:
You will be working with many different personality types with members and on staff.
You will need to give the greatest care and best attitude with our members.
Someone that looks forward to maintaining high standards.
You work hard and go straight for the goal.
You are excited about meeting new people.
You have a positive attitude and look forward to helping others.
$19k-25k yearly est. 29d ago
Guest Services Associate
Go Rentals
Guest service representative job in Fletcher, NC
About Us Go Rentals was founded in 1995 to meet a clear need for a high-touch, quality vehicle rental service for discerning business and leisure travelers. Since its launch, Go Rentals has grown into a leading car rental service company with unrivaled knowledge, experience, and passion for aviation and hospitality. Today, Go Rentals continues to cater to the needs of Guests as well as aviation, travel, and hospitality professionals, with an extraordinary level of personalized service, beautifully maintained vehicles, and a dedicated team who go to heroic lengths to make the travel experience enjoyable, memorable, and convenient. We are proud to be the official Forbes Travel Guides, Elite Car Rental Provider.
Go Rentals wants to see our team grow, advance, and thrive. We cultivate a culture of curiosity and continual learning, starting with our proprietary in-house training for all new hires. We promote from within and encourage our team members to actively engage with our partners, Guests, and peers as part of their career development. At Go Rentals, your personal growth matters just as much as your professional growth.
About You
If you live for luxury, Go Rentals is looking for you.
We seek a talented guestservice associate who:
• Is hospitality minded & understands first-class service
• Is comfortable & professional with high-profile guests
• Is ready to learn, create, & collaborate with a fun team of people
• Is driven to experience life, loves to travel & appreciates the finer luxuries
• Is excited about limitless growth & earning opportunities
Due to our impeccable reputation we continue to experience exceptional growth! If you are looking for a long-lasting employer that can provide ample opportunities for advancement, excellent pay, and benefits, please come and build a career with us!
Full-Time Employee Company Benefits
• Medical
• Dental Low and Vision paid 100% by employer
• $25,000.00 Basic Employee Life/AD&D Insurance for individual employees
Short- & Long-Term Disability Insurance (for those in states where it is not offered) for individual employees
• Employee Assistance Program
• Estate Planning Assistance: Will Prep, Living Trust, Healthcare Directives, Power of Attorney
• Identity Theft Assistance Services
• Travel Assistance through Mutual of Omaha
• COVID19 Resources (telehealth, mental health benefits and testing)
• Pharmacy Discount Programs through CVS & Good RX
• Health Support Programs for Maternity, Gym & Health Coaching, Natural Products & Services
• 401(k) Retirement Program
• 2 Weeks accrued Vacation with cash out program after 1st year
• Generous Sick and Safe accrued time off program
• Paid Holidays
• Paid Birthday off
• Cell Phone Pay of $40.00 a Month for hourly employees
• $1,000.00 Referral Bonus Program for hourly employees
• Employee Discounts for Auto Rentals (Friends & Family)
• Employee Wholesale Auto Purchase Program
• Perks@Work Program Member Ship - thousands of discounts for just about everything! Food & Grocery, Fuel, Apparel Taxes, Travel, Electronics, Auto, Movie, and Entertainment (Theater, Theme Parks, Adventures)
• Commission Program
• Access to a full library of hundreds of online professional career training; from sales to software and nearly every-thing in between
Go Rentals is an EEO-compliant employer. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, nation-al origin, age, disability, genetic information, marital status, amnesty, or military status as a covered veteran in accordance with applicable federal, state and local laws.
Qualifications
Basic Qualifications
• Must have a Valid Unrestricted Driver's License
• Must have one to two years of driving experience and be insurable
• Must be 21 years of age or older (Not Montana or Hawaii)
• Experience in Sales and Customer Service
• Excellent Communication Skills
• Minimum of a high school diploma or GED equivalent
*Must be able to speak and understand basic English sufficient to communicate effectively with management, team members, FBO and Hotel Partners, and leads, follow verbal and written instructions, and understand safety protocols.
Preferred Qualifications
• Experience in Aviation, Auto Rental, GuestServices, or Hospitality
• Willingness to travel for extended periods
• Smartphone/tablet/technology savvy
• College degree
*This job posting is only a representation of the position, not a full job description.
$22k-29k yearly est. 16d ago
Guest Service Representative
Spartanburg 3.8
Guest service representative job in Spartanburg, SC
At Nothing Bundt Cakes, we refer to our guestservicesrepresentatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You'll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch. You'll make everyone feel welcomed, and you'll create an environment of generosity, happiness, and joy in your community.
But it gets even better:
We close early so you can enjoy your evenings.
We offer flexible work schedules.
We're keeping it casual. T-shirts and sneakers are where it's at!
Cake discounts. Yummm!
You don't have to be 18 to work here, so students can join us.
This job is fun. It's literally a piece of cake!
This is a great place to make new friends!
You'll get trained. Not only on crafting cake, but on growing your career.
We love to celebrate and bring joy to the community.
Apply now. Joy is the job.
Join Our Growing Family
From “Happy Birthday” to “Just Because,” Nothing Bundt Cakes is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant's Heart, the Spirit of a Champion and the ability to make Genuine Connections.
With over 500 bakery locations in 40+ U.S states and in Canada, there's plenty of opportunity to join our family!
Click here to learn more about Nothing Bundt Cakes .
Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law.
California Applicant Privacy Policy
$20k-27k yearly est. Auto-Apply 60d+ ago
Front Desk Agent, Historic Inn
Old Edwards Hospitality Group 3.9
Guest service representative job in Highlands, NC
The Front Desk Agent regularly interacts with guests, and they are responsible for checking guests in and out of the Hotel system, performing concierge duties and making and altering reservations. They are readily available and eager to assist guests with their inquiries, issues, and conversations.
Responsibilities
Perform check-ins, property orientations, and check-outs
Respond to guest inquiries, deliver items to guest rooms
Address billing inquiries
Receive and appropriately address guest complaints utilizing the PRL (prompt response log) and GPR (guest problem resolution) systems and involving management when necessary
Perform opening and closing checklists
Receive and pass on pertinent information from shift to shift
Analyze guest information and ensure accuracy consistently and proactively
Learn and understand information about events on property, hours of operation for each Old Edwards outlet, and transportation schedules
Be familiar and knowledgeable with the town of Highlands and being able to assist guests with recommendations, general knowledge, and reservations
Due to the nature of this position, confidentiality is required at all times
Other duties and responsibilities may be assigned at the discretion of the front desk supervisor
Qualifications
Requirements
Prior work experience as a front desk agent preferred. College degree in a hospitality related field preferred but not required. Additional related certifications preferred but not required.
Hands-on experience with office machines (computers, fax, printers, etc.), thorough knowledge of customer service, multitasking, organizational and problem-solving skills, valid driver's license and clean driving record
Proficient use of English (oral and written), second language helpful, customer service and problem resolution oriented
Must have ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Must have ability to deal with problems involving several variables.
The employee is regularly required to stand and sit for periods of time, walk the property, and climb stairs. The employee must occasionally lift and/or move up to fifty pounds.
$23k-27k yearly est. 17d ago
Max Fitness Clemson Front Desk Attendant
One and Only Fitness Consulting
Guest service representative job in Clemson, SC
Welcome to Max Fitness in Clemson, SC! Front Desk Attendants are the face of the company and have a huge impact on the pace and environment of the gym. You will be the first and last impression for all of our members and potential new members. We are looking for individuals with contagious personalities, desire to improve, passion for fitness, and looking to have a blast at work!
Perks of the job:
Competitive pay
Fast paced work environment
Free gym membership
So, who are we looking for?
Someone with a certain level of social intelligence:
You will be working with many different personality types with members and on staff.
You will need to give the greatest care and best attitude with our members.
Someone that looks forward to maintaining high standards.
You work hard and go straight for the goal.
You are excited about meeting new people.
You have a positive attitude and look forward to helping others.
$19k-25k yearly est. Auto-Apply 60d+ ago
Learn more about guest service representative jobs
How much does a guest service representative earn in Greenville, SC?
The average guest service representative in Greenville, SC earns between $18,000 and $30,000 annually. This compares to the national average guest service representative range of $20,000 to $34,000.
Average guest service representative salary in Greenville, SC
$23,000
What are the biggest employers of Guest Service Representatives in Greenville, SC?
The biggest employers of Guest Service Representatives in Greenville, SC are: