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Guest service representative jobs in Jackson, TN

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  • Call Center Rep - In Office

    Elevated Financial

    Guest service representative job in Jackson, TN

    With over 122 years of experience, after three consecutive record years, Globe Life Family Heritage Division is just getting started! Globe Life Family Heritage Division is seeking a motivated applicant who is ready to work hard and build their own book of business while helping those around them. With roots going back over 120 years, they are a leader in the life and supplemental health insurance industry and they've been helping working-class families secure financial protection for their loved ones for generations. Their career track provides the opportunity for rapid career growth. Top performers are eligible for management opportunities after 90 days with their company. No more waiting for promotions that never come, take control with Globe Life Family Heritage Division. Why work for them? 1 word... CULTURE. I'm talking Instagram giveaways, Zoom happy hours, outrageous and funny virtual promotions and awards ceremonies. In fact it got them recognized as Forbes ranked "Top 25 happiest places to work". Apply today and see what they're all about. Responsibilities: Connect with business owners utilizing our state-of-the-art SalesForce platform Consult with business owners & HR directors about needed employee benefit programs Utilize proven company systems to partner with businesses and their employees Provide benefit enrollment services for business organizations Achieve weekly, monthly, and yearly production and growth goals Communicate and plan weekly activity in partnership with the leadership team Follow established activity model for success Requirements: Good organization and communication skills Professional representation of self and company Customer Service experience preferred Computer skills including Microsoft Office Willingness to learn and be coached Desire to make a positive impact in the community Managers are actively reviewing all incoming applications. Please apply with a most recent version of your resume (if you have one) and be on the lookout for text, phone call, or email from one of our hiring managers. This is not a remote position.
    $23k-31k yearly est. 9d ago
  • Customer Service Representative (Part-Time)

    Dayton Freight 4.6company rating

    Guest service representative job in Jackson, TN

    Starting Time Available: Monday - Friday | 9:00 AM - 2:00 PM Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests. Responsibilities Assist the Service Center Manager Take and deliver messages for the Service Center Manager and Account Managers Provide assistance to Drivers Prepare bills of lading and delivery receipts Maintain excellent communication with external and internal customers as well as interline companies May be asked to assist with: Payroll Data entry Freight reports Driver collect reports Billing and filling Qualifications Skillful in Microsoft Office Programs Excellent keyboarding skills Has worked in a fast paced environment and has excellent attention to detail Experience with handling a high volume of phone calls Exceptional communication and customer service skills Benefits Stable and growing organization Competitive weekly pay Quick advancement Customized training program Professional, positive and people-centered work environment Modern facilities
    $32k-38k yearly est. Auto-Apply 60d+ ago
  • Guest Service Representative

    Madison County Lodging

    Guest service representative job in Jackson, TN

    Part and Full time positions available Introduction: We are seeking a friendly and professional Front Desk Agent to join our team at our hotel. The Front Desk Agent will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment. Responsibilities: Manage reservations and check guests in and out using a computerized system Handle guest requests, such as booking tours or making restaurant reservations Assist with check-in and check-out processes, including handling payments and issuing keys Answer phone calls and respond to online inquiries in a timely and professional manner Assist with organizing and setting up events and meetings Handle guest complaints and concerns with grace and professionalism Perform light cleaning duties, such as wiping down counters and restocking supplies Other duties as assigned Qualifications: Previous experience as a front desk agent or in a customer service role is preferred Strong communication and interpersonal skills Ability to multitask and handle a high-volume workload Proficiency with computer systems and software, such as Microsoft Office and reservation management systems Flexibility to work evenings, weekends, and holidays as needed Perks: Competitive salary Employee discounts on hotel rooms and amenities Opportunities for advancement within the company Professional development opportunities Positive and supportive work environment View all jobs at this company
    $21k-28k yearly est. 60d+ ago
  • Guest Service Agent

    Athena Hospitality Group

    Guest service representative job in Jackson, TN

    Description: PURPOSE: Guest Service Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include registering guests, making, and modifying reservations. Providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay while maximizing room revenue and occupancy. RESPONSIBILITIES: Approach all encounters with guests and associates in a friendly service-oriented manner. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards). Maintain regular attendance in compliance with Athena Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Comply with Athena Hospitality policies, standards, and regulations to encourage safe and efficient hotel operations. Maintain proper operation of the telephone switchboard and ensure that all Athena Hospitality performance standards are met. Handle requests for information mail and messages in an efficient and courteous manner. Answer guest inquiries about hotel service facilities and hours of operation. Answer inquiries from guests regarding restaurants, transportation, entertainment etc. Be aware of all rates packages and special promotions; Be familiar with all in-house groups; Be aware of closed out and restricted dates. Obtain all necessary information when taking room reservations and follow rate quoting scenarios. Be familiar with all Athena Hospitality policies and house rules as well as hospitality terminology. Have knowledge of and assist in emergency procedures as required. Handle check-ins and check-outs in a friendly efficient and courteous manner. Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system. Use proper two-way radio etiquette when communicating with other associates. As needed deliver guest items such as luggage newspapers messages packages amenities or other items requested by guests or team members Maintain an up to date working knowledge of all property amenities as well as any special events, local area attractions and things to do around the hotel. Perform other duties as assigned which may include but is not limited to the following: helping coworkers in other areas of the hotel maintaining a clean and organized work area and overall cleanliness and safety throughout the hotel and grounds Be fully familiar with the brand frequency program, level, and awards. Be familiar with breakfast operation and standards and be prepared to assist when requested or needed. QUALIFICATIONS: High School diploma or equivalent required; College course work in related fields helpful. Experience in a hotel or a related field preferred. Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests. Demonstrate the ability to multitask, be detail-oriented and be able to problem solve in order to effectively deal with internal and external customers. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high-pressure situations. Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary. Must be effective at listening to understanding and clarifying the issues raised by co-workers and guests. Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing Must be willing and able to work a varied schedule that may include evenings nights weekends and holidays Holds an understanding of hotel products and guest services (i.e., lifestyle full-service resort etc.) Ability to participate in the creation of an enjoyable work environment Disclaimer This job description indicates in general the nature and levels of work, knowledge, skills, abilities, and other essential functions (as covered under the Americans with Disabilities Act) expected of people assigned to this position. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. All employees may be required to perform activities outside of their normal job responsibilities from time to time as needed. EOE - All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability, or veteran status. Requirements:
    $23k-29k yearly est. 17d ago
  • Guest Services Agent

    Woodspring Suites Jackson Tennessee

    Guest service representative job in Jackson, TN

    Job Responsibilities: Directs and controls the activities in the lobby and front desk area to ensure that guests receive outstanding customer service according to WoodSpring Hotels Brand Standards policy. Directs other employees and prioritizes job duties when General Manager is away from the hotel. Provides friendly and responsive front desk service to guests, while also ensuring that guest payments are collected and processed in a reliable and timely manner. Greets guests, assists them with check-ins and check-outs, registers and assigns rooms, issues room keys/cards, transmits and receives messages, keeps records of occupied rooms and guest accounts, makes and confirms reservations, presents statement to and collects payments from departing guests. Ensures that all service provided is consistently prompt and courteous, designed to meet high standards of quality to ensure guest satisfaction and repeat business. Inspects guest rooms and public spaces to ensure compliance with Brand Standards and to confirm rooms and property are guest ready. Responds to any/all emergency situations (police, fire, emergency responders, weather, building - electrical outage, water line breaks, etc.) in a timely manner. Essential Functions: Organizes, confirms, processes, and conducts all guest check-ins/check-outs, room reservations, requests, changes, and cancellations; greets, registers, and assigns rooms to guests. Secures payment; verifies and adjust billing. Verifies customers' credit, and establishes how the customer will pay for the accommodation. Computes bills, collects payments, and makes change for guests. Provides leadership to the team with ongoing training and coaching; leads by example. Keeps abreast of hotel policies concerning room/sign rates, group and other discounts, and special offerings. Issues room keys, identifies and explains room features to guests. Supplies guests with directions and information regarding property amenities, services, hours of operation and local areas of interest. Keeps records of room availability and guests' accounts. Performs bookkeeping activities such as making cash deposits, completing daily audit, running reports, posting payments to guest folios. Responds to guest comments or complaints, referring customers to General Manager as necessary. Prepares housekeeping duty rosters for move-out and stay-over cleans. Inspects/stocks housekeeping carts for service preparedness. Inspects rooms and public areas to accepted health and safety standards for pest control. Creates an operating environment that assures consistent guest satisfaction, meets with and solicit comments from guests on a regular basis to determine their level of satisfaction with guest services and facilities. Maintains proficiency in all location computer and software systems. Assists other employees in completing their respective duties, as necessary, to achieve guest ready rooms, public areas, and outstanding customer service. Responds to emergency situations. Other duties as assigned. Essential Functions are not all inclusive; other duties may be assigned. Competencies: Action Oriented - Demonstrates a commitment to effective job performance by taking action on one's own and following through to get the job done. Effectively manages multiple priorities with a results-oriented sense of urgency. Adaptability and flexibility - Displays the capability to adapt to new, different, and changing requirements. Conflict Management - Successfully mediates conflict between individuals and groups; can negotiate consensus and agreement and settle disputes equitably; can find common ground and obtain cooperation of parties involved. Dependability and reliability- Displays responsible behaviors at work: attendance and punctuality, attention to details, following directions, and fulfilling obligations. Integrity - Displays strong moral principles and work ethic. Behaving ethically, acting fairly, and taking responsibility. Interpersonal Skills - Displays the skills to work effectively with others. Professionalism - Maintaining a professional presence. Demonstrating self-control, maintaining a professional demeanor and a positive attitude. Skills/Qualifications: High school diploma or equivalent, College Degree preferred. 2-5 years of prior guest service experience in a hotel preferred. Good people skills for dealing with both staff and guests. Must have computer skills; the ability to access and accurately input information in to a computer system including Microsoft Office Suite and the Hotel PMS system. Friendly, cooperative manner and patience in dealing with unreasonable requests or rude customers Must maintain a professional appearance and demeanor. Must maintain a valid state issued driver's license. Self-starter with the ability to prioritize and handle multiple projects and meet deadlines under pressure, with strong organizational time management skills and problem solving skills. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Frequently bends, kneels, crouches. Repetitive movement of hands, arms and legs, sweeping, vacuuming, mopping, wiping, pushing, lifting. The employee must occasionally lift and/or move up to 25 pounds We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $23k-29k yearly est. Auto-Apply 60d+ ago
  • Guest Service Agent

    Property Management 3.9company rating

    Guest service representative job in Jackson, TN

    The Guest Service Agent is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following high standards of quality to ensure guest satisfaction. This position will anticipate guest needs, exceed expectations, and implement creative solutions to provide exceptional service while complying with brand standards. Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.
    $26k-31k yearly est. 43d ago
  • Customer Service Representative - Jackson North

    ATC Fitness

    Guest service representative job in Jackson, TN

    Job Description 1398 Union University Drive - Jackson, TN 38035 About Us: ATC Fitness is a family-owned gym with over 30 years of roots in the Mid-South. We pride ourselves on offering a welcoming, healthy, and positive environment for our members and team. Join a team that's committed to helping people reach their fitness goals while fostering career growth and work-life balance. Position Summary: We are seeking a friendly, outgoing, and motivated Customer Service Representative to join our team. This role is perfect for someone passionate about fitness and customer service, with an eye for creating positive member experiences. Key Responsibilities: Assist current gym members with their needs, ensuring a great experience every visit. Provide tours to prospective members, showcasing our facilities and benefits. Sell gym memberships by sharing our values and programs with new prospects. Answer phone calls professionally and address inquiries or concerns. Familiarize new members with our Smart Start Training workout program. Perform daily cleaning to maintain a clean and welcoming facility. Qualifications: Strong interpersonal and communication skills. Ability to work independently and as part of a team. A positive attitude with a passion for helping others. Prior customer service or sales experience is a plus, but not required. Must be reliable and punctual. Perks and Benefits: Free gym membership to any ATC Fitness location. Flexible work hours to fit your schedule. Opportunities for career growth within the company. A healthy and supportive work environment.
    $26k-34k yearly est. 11d ago
  • Customer Service Rep (1475) - Jackson, TN (Opening Soon!)

    Domino's Franchise

    Guest service representative job in Jackson, TN

    ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! WORK CONDITIONS Exposure to: Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. Sudden changes in temperature in work area and while outside. Fumes from food odors. Exposure to cornmeal dust. Cramped quarters including walk-in cooler. Hot surfaces/tools from oven up to 500 degrees or higher. Sharp edges and moving mechanical parts. SENSING Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. Depth perception. Ability to differentiate between hot and cold surfaces. TEMPERAMENTS The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgements and decisions. Additional Information Additional Job Details PHYSICAL REQUIREMENTS including, but not limited to the following: Standing Most tasks are performed from a standing position. Walking For short distances for short durations. Surfaces include ceramic tile bricks with linoleum in some food process areas. Height of work surfaces is between 36 and 48. Sitting Paperwork is normally completed in an office at a desk or table. Lifting Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. Cases are usually lifted from floor and stacked onto shelves up to 72 high. Carrying Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. Pushing To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24 - 30 and requires a force of up to 7.5 pounds to push. Trays may also be pulled. Climbing Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance. Stooping/Bending Forward bending at the waist is necessary at the pizza assembly station. Toe room is present, but workers are unable to flex their knees while standing at this station. Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day. Forward bending is also present at the front counter and when stocking ingredients. Crouching/Squatting Performed occasionally to stock shelves and to clean low areas. Reaching Reaching is performed continuously; up, down and forward. Workers reach above 72 occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. Hand Tasks Eye-hand coordination is essential. Use of hands is continuous during the day. Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists. Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter. Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes. Machines, Tools, Equipment, Work Aids Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.
    $26k-34k yearly est. 60d+ ago
  • Customer Service Representative - State Farm Agent Team Member

    Rodney Allen-State Farm Agent

    Guest service representative job in Gibson, TN

    Job DescriptionBenefits: License reimbursement 401(k) Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Rodney Allen - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist clients with policy changes and updates. Process insurance claims and follow up with clients. Maintain accurate records of customer interactions. QUALIFICATIONS: Strong communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $26k-34k yearly est. 27d ago
  • Customer Service Representative - State Farm Agent Team Member

    Brett Smalley-State Farm Agent

    Guest service representative job in Gibson, TN

    Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities: Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... Simple IRA Salary plus commission/bonus Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency License reimbursement Requirements: Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $26k-34k yearly est. 18d ago
  • Customer Service Representative - State Farm Agent Team Member

    Troy Cox-State Farm Agent

    Guest service representative job in Gibson, TN

    Job DescriptionBenefits: Bonus based on performance Competitive salary Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Troy Cox - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $26k-34k yearly est. 27d ago
  • Customer Service Representative - State Farm Agent Team Member

    Chris Nordin-State Farm Agent

    Guest service representative job in Somerville, TN

    Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... Hourly pay plus commission/bonus Health benefits Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency Hiring Bonus up to $ Requirements Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, pleasecomplete our application. We will follow up with you on the next steps inthe interview process. This position is with a State Farm independent contractor agent, not with State Farm InsuranceCompanies. Employees of State Farm agents must be able to successfully complete anyapplicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $26k-34k yearly est. 14d ago
  • Customer Service and Sales Representative

    Rough Country Suspension Systems

    Guest service representative job in Newbern, TN

    Job Title: Customer Service and Sales Representative Job Type: Full Time Rough Country LLC values and appreciates hard work and professional dedication and rewards their team with a compensation package that includes benefits and an Employee Participation Plan that rewards teammates when we create value as a company. New employees are eligible for and provided a competitive pay package, training, and advancement opportunities. Some of the benefits include medical and dental coverage, 401(k), paid holidays, and paid vacation Job Description: Provide customers with expert assistance to meet their automotive product needs. Achieve continued sales growth by assisting us in meeting our goal of providing high quality products and services to our customer base. Interface with all customers in a manner that meets maximum customer satisfaction. Job Responsibilities: * Sales and technical support in the automotive industry and our growing product categories offerings * Excellent customer service * Handling and resolving customer issues * Promoting a positive image by exercising sound and ethical business practices * Perform other duties and responsibilities as requested or required Job Skills Requirements: * Must be highly self-motivated, high energy and dependable * Hold a strong work ethic * Ability to work effectively as part of a team * Excellent communication and interpersonal skills * Maintain a strong focus on customer service * Ability to learn quickly and meet high goals * Ability to develop relationships through building bonds and rapport over the phone * Ability to work flexible hours * Customer focus with excellent follow through on commitments Education Requirements: * High school graduate * Post HS education preferred * Bilingual ability a plus Experience Requirements: * Professional phone system skills focused on sales and/or customer retention * Auto parts experience/knowledge Rough Country LLC, located in Dyersburg, TN, is a customer-focused provider of suspension systems at market-leading prices to the off-road SUV and truck market. Rough Country suspension systems raise the ride height of vehicles to enable steeper approach, higher ground clearance, accommodate larger wheels and tires, and create a more aggressive appearance for the vehicle.
    $26k-34k yearly est. 60d+ ago
  • Customer Service and Sales Representative

    Rough Country

    Guest service representative job in Newbern, TN

    Job Title: Customer Service and Sales Representative Job Type: Full Time Rough Country LLC values and appreciates hard work and professional dedication and rewards their team with a compensation package that includes benefits and an Employee Participation Plan that rewards teammates when we create value as a company. New employees are eligible for and provided a competitive pay package , t raining , and a dvancement opportunities. Some of the benefits include medical and dental coverage, 401(k), paid holidays , and p aid vacation Job Description: Provide customers with expert assistance to meet their automotive product needs. Achieve continued sales growth by assisting us in meeting our goal of providing high quality products and services to our customer base. Interface with all customers in a manner that meets maximum customer satisfaction. Job Responsibilities: Sales and technical support in the automotive industry and our growing product categories offerings Excellent customer service Handling and resolving customer issues Promoting a positive image by exercising sound and ethical business practices Perform other duties and responsibilities as requested or required Job Skills Requirements: Must be highly self-motivated, high energy and dependable Hold a strong work ethic Ability to work effectively as part of a team Excellent communication and interpersonal skills Maintain a strong focus on customer service Ability to learn quickly and meet high goals Ability to develop relationships through building bonds and rapport over the phone Ability to work flexible hours Customer focus with excellent follow through on commitments Education Requirements: High school graduate Post HS education preferred Bilingual ability a plus Experience Requirements: Professional phone system skills focused on sales and/or customer retention Auto parts experience/knowledge Rough Country LLC, located in Dyersburg, TN, is a customer-focused provider of suspension systems at market-leading prices to the off-road SUV and truck market. Rough Country suspension systems raise the ride height of vehicles to enable steeper approach, higher ground clearance, accommodate larger wheels and tires, and create a more aggressive appearance for the vehicle.
    $26k-34k yearly est. 60d+ ago
  • Customer Service Representative - Jackson East

    ATC Fitness

    Guest service representative job in Jackson, TN

    Job Description 2554 Christmasville Rd - Jackson, TN 38305 About Us: ATC Fitness is a family-owned gym with over 30 years of roots in the Mid-South. We pride ourselves on offering a welcoming, healthy, and positive environment for our members and team. Join a team that's committed to helping people reach their fitness goals while fostering career growth and work-life balance. Position Summary: We are seeking a friendly, outgoing, and motivated Customer Service Representative to join our team. This role is perfect for someone passionate about fitness and customer service, with an eye for creating positive member experiences. Key Responsibilities: Assist current gym members with their needs, ensuring a great experience every visit. Provide tours to prospective members, showcasing our facilities and benefits. Sell gym memberships by sharing our values and programs with new prospects. Answer phone calls professionally and address inquiries or concerns. Familiarize new members with our Smart Start Training workout program. Perform daily cleaning to maintain a clean and welcoming facility. Qualifications: Strong interpersonal and communication skills. Ability to work independently and as part of a team. A positive attitude with a passion for helping others. Prior customer service or sales experience is a plus, but not required. Must be reliable and punctual. Perks and Benefits: Free gym membership to any ATC Fitness location. Flexible work hours to fit your schedule. Opportunities for career growth within the company. A healthy and supportive work environment.
    $26k-34k yearly est. 11d ago
  • Night Auditor/Safety Attendant. Live on-site

    Woodspring Suites Jackson Tennessee

    Guest service representative job in Jackson, TN

    Job Description Job Responsibilities: ! Maintains the hotel and hotel rooms in a guest ready state. Works closely with the General Manager and the Head Room Attendant to clean each room and hotel public spaces to brand standards ensuring guest readiness. Performs a wide variety of cleaning tasks in the hotel including cleaning guest rooms and public spaces. Washes and folds laundry and occasionally performs the duties of the on-call overnight shift. Work shifts vary by day and week and depending upon business needs. Essential Functions: Receives a list of rooms at the start of shift to identify rooms and public spaces to be cleaned during shift. Maintains an orderly cart utilizing the detailed Cart Program. The cart contains clean linens, towels, toiletry items, cleaning and disinfecting supplies, broom, dust pan and mop. Carts should be stocked and ready to go at the beginning of the Room Attendant's shift. Cleans doors, door frames, vents, windows, cabinets, walls, outlets, packaged terminal air conditioner (PTAC) and windows. Cleans and inspects fire prevention devices (smoke alarms and sprinklers). Inspects rooms and public areas to accepted health and safety standards for pest control. Replaces soiled linen and towels, disinfects bathroom surfaces, dusts or wipes down all surfaces, sweeps and mops all floors. Replenishes room supplies, toilet paper, soap, trash liners, etc. Empties wastebaskets and transports other trash and waste to disposal areas. Observes precautions required to protect hotel and guests, immediately reports any damage to a room, as well as any contents that should not be in a room (drugs, weapons, animals, etc.) to the General Manager. Notifies General Manager of any maintenance issues. Notifies General Manager of leftover guest belongings and bags and tags the items. Keep storage areas and carts well-stocked, clean, and organized. Washes and folds laundry. Other duties as assigned by General Manager Essential Functions are not all inclusive; other duties may be assigned. Competencies: Communication-Listens well and follows instructions. Dependability and reliability- Displays responsible behaviors at work: attendance and punctuality, attention to details, following directions, and fulfilling obligations. Integrity - Displays strong moral principles and work ethic. Behaving ethically, acting fairly, and taking responsibility. Professionalism - Maintaining a professional presence. Demonstrating self-control, maintaining a professional demeanor and a positive attitude. Skills/Qualifications: Quality Inspection process. Room Ready Inspection Experience. Blood Borne Pathogen Certification preferred. Hotel/Apartment/Cleaning Experience. OSHA Certified preferred. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Able to lift up to 50 lbs. Continuous standing, walking, pushing, pulling, reaching, moving about, and lifting furniture/furnishings. Frequently bends, kneels and crouches. Repetitive movement of hands, arms and legs, sweeping, vacuuming, mopping, pushing, wiping. Exposure to hazardous chemicals (cleaning materials), odors, dirt and dust. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $24k-30k yearly est. 24d ago
  • Customer Service Rep (5424) - Milan, TN

    Domino's Franchise

    Guest service representative job in Milan, TN

    Job Description ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! JOB REQUIREMENTS You must be 16 years of age or older General Job Duties For All Store Team Members · Operate all equipment. · Stock ingredients from delivery area to storage, work area, walk-in cooler. · Prepare product. · Receive and process telephone orders. · Take inventory and complete associated paperwork. · Clean equipment and facility approximately daily. Training Orientation and training provided on the job. Communication Skills · Ability to comprehend and give correct written instructions. · Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Essential Functions/Skills · Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). · Must be able to make correct monetary change. · Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. · Ability to enter orders using a computer keyboard or touch screen. Work Conditions EXPOSURE TO · Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. · In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. · Sudden changes in temperature in work area and while outside. · Fumes from food odors. · Exposure to cornmeal dust. · Cramped quarters including walk-in cooler. · Hot surfaces/tools from oven up to 500 degrees or higher. · Sharp edges and moving mechanical parts. SENSING · Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. · Depth perception. · Ability to differentiate between hot and cold surfaces. TEMPERAMENTS The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions. Additional Information PHYSICAL REQUIREMENTS, including, but not limited to the following: Standing Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 4". Walking For short distances for short durations Sitting Paperwork is normally completed in an office at a desk or table Lifting · Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. · Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. · Cases are usually lifted from floor and stacked onto shelves up to 72" high. Carrying · Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. · Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. · Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. Pushing · To move trays which are placed on dollies. · A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push. · Trays may also be pulled. Climbing Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance. Stooping/Bending · Forward bending at the waist is necessary at the pizza assembly station. · Toe room is present, but workers are unable to flex their knees while standing at this station. · Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day. · Forward bending is also present at the front counter and when stocking ingredients. Crouching/Squatting Performed occasionally to stock shelves and to clean low areas. Reaching · Reaching is performed continuously; up, down and forward. · Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. · Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. · Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. Hand Tasks · Eye-hand coordination is essential. Use of hands is continuous during the day. · Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists. · Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter. · Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. · Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes. Machines, Tools, Equipment, Work Aids Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.
    $26k-34k yearly est. 5d ago
  • Night Auditor/Safety Attendant. Live on-site

    Woodspring Suites Jackson Tennessee

    Guest service representative job in Jackson, TN

    Job Responsibilities: ! Maintains the hotel and hotel rooms in a guest ready state. Works closely with the General Manager and the Head Room Attendant to clean each room and hotel public spaces to brand standards ensuring guest readiness. Performs a wide variety of cleaning tasks in the hotel including cleaning guest rooms and public spaces. Washes and folds laundry and occasionally performs the duties of the on-call overnight shift. Work shifts vary by day and week and depending upon business needs. Essential Functions: Receives a list of rooms at the start of shift to identify rooms and public spaces to be cleaned during shift. Maintains an orderly cart utilizing the detailed Cart Program. The cart contains clean linens, towels, toiletry items, cleaning and disinfecting supplies, broom, dust pan and mop. Carts should be stocked and ready to go at the beginning of the Room Attendant's shift. Cleans doors, door frames, vents, windows, cabinets, walls, outlets, packaged terminal air conditioner (PTAC) and windows. Cleans and inspects fire prevention devices (smoke alarms and sprinklers). Inspects rooms and public areas to accepted health and safety standards for pest control. Replaces soiled linen and towels, disinfects bathroom surfaces, dusts or wipes down all surfaces, sweeps and mops all floors. Replenishes room supplies, toilet paper, soap, trash liners, etc. Empties wastebaskets and transports other trash and waste to disposal areas. Observes precautions required to protect hotel and guests, immediately reports any damage to a room, as well as any contents that should not be in a room (drugs, weapons, animals, etc.) to the General Manager. Notifies General Manager of any maintenance issues. Notifies General Manager of leftover guest belongings and bags and tags the items. Keep storage areas and carts well-stocked, clean, and organized. Washes and folds laundry. Other duties as assigned by General Manager Essential Functions are not all inclusive; other duties may be assigned. Competencies: Communication-Listens well and follows instructions. Dependability and reliability- Displays responsible behaviors at work: attendance and punctuality, attention to details, following directions, and fulfilling obligations. Integrity - Displays strong moral principles and work ethic. Behaving ethically, acting fairly, and taking responsibility. Professionalism - Maintaining a professional presence. Demonstrating self-control, maintaining a professional demeanor and a positive attitude. Skills/Qualifications: Quality Inspection process. Room Ready Inspection Experience. Blood Borne Pathogen Certification preferred. Hotel/Apartment/Cleaning Experience. OSHA Certified preferred. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Able to lift up to 50 lbs. Continuous standing, walking, pushing, pulling, reaching, moving about, and lifting furniture/furnishings. Frequently bends, kneels and crouches. Repetitive movement of hands, arms and legs, sweeping, vacuuming, mopping, pushing, wiping. Exposure to hazardous chemicals (cleaning materials), odors, dirt and dust. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $24k-30k yearly est. Auto-Apply 60d+ ago
  • Customer Service Rep(05992) - 1102 Hwy 72 E

    Domino's Franchise

    Guest service representative job in Corinth, MS

    Job Description Join our team and become a part of the no. 1 pizza company in the world! Flexible part time hours! Job Duties include making pizzas and other products, oven tending, take orders, assist customers, prep product for rush, and clean equipment and store daily Additional Information PHYSICAL REQUIREMENTS, including, but not limited to the following: Standing Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 4". Walking For short distances for short durations Sitting Paperwork is normally completed in an office at a desk or table Lifting · Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. · Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. · Cases are usually lifted from floor and stacked onto shelves up to 72" high. Carrying · Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. · Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. · Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. Pushing · To move trays which are placed on dollies. · A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push. · Trays may also be pulled. Climbing Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance. Stooping/Bending · Forward bending at the waist is necessary at the pizza assembly station. · Toe room is present, but workers are unable to flex their knees while standing at this station. · Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day. · Forward bending is also present at the front counter and when stocking ingredients. Crouching/Squatting Performed occasionally to stock shelves and to clean low areas. Reaching · Reaching is performed continuously; up, down and forward. · Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. · Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. · Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. Hand Tasks · Eye-hand coordination is essential. Use of hands is continuous during the day. · Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists. · Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter. · Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. · Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes. Machines, Tools, Equipment, Work Aids Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.
    $23k-31k yearly est. 5d ago
  • Customer Service Representative - Oakland

    ATC Fitness

    Guest service representative job in Oakland, TN

    Job Description 205 Chickasaw Ridge Drive - Oakland, TN 38060 About Us: ATC Fitness is a family-owned gym with over 30 years of roots in the Mid-South. We pride ourselves on offering a welcoming, healthy, and positive environment for our members and team. Join a team that's committed to helping people reach their fitness goals while fostering career growth and work-life balance. Position Summary: We are seeking a friendly, outgoing, and motivated Customer Service Representative to join our team. This role is perfect for someone passionate about fitness and customer service, with an eye for creating positive member experiences. Key Responsibilities: Assist current gym members with their needs, ensuring a great experience every visit. Provide tours to prospective members, showcasing our facilities and benefits. Sell gym memberships by sharing our values and programs with new prospects. Answer phone calls professionally and address inquiries or concerns. Familiarize new members with our Smart Start Training workout program. Perform daily cleaning to maintain a clean and welcoming facility. Qualifications: Strong interpersonal and communication skills. Ability to work independently and as part of a team. A positive attitude with a passion for helping others. Prior customer service or sales experience is a plus, but not required. Must be reliable and punctual. Perks and Benefits: Free gym membership to any ATC Fitness location. Flexible work hours to fit your schedule. Opportunities for career growth within the company. A healthy and supportive work environment.
    $26k-34k yearly est. 11d ago

Learn more about guest service representative jobs

How much does a guest service representative earn in Jackson, TN?

The average guest service representative in Jackson, TN earns between $19,000 and $31,000 annually. This compares to the national average guest service representative range of $20,000 to $34,000.

Average guest service representative salary in Jackson, TN

$24,000

What are the biggest employers of Guest Service Representatives in Jackson, TN?

The biggest employers of Guest Service Representatives in Jackson, TN are:
  1. Nothing Bundt Cakes
  2. Madison County Lodging
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