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Guest service representative jobs in La Crosse, WI

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  • Customer Service Representative - Personal Lines

    Spectrum Insurance Group LLC

    Guest service representative job in La Crosse, WI

    Job Description Spectrum Insurance Group is searching for a Customer Service Representative for the front desk in our La Crosse office. The Customer Service Representative will have personal and/or commercial lines experience. The Customer Service Representative will work with account managers, prepare proposals, answer incoming phone calls, greet and direct office visitors, enter change requests and endorsements, and maintain our agency management system with current information. Qualified candidates will hold a Property & Casualty license and have 2+ years of insurance experience. Benefits Paid Time Off (PTO) Health Insurance Dental Insurance Vision Insurance Life Insurance Hands on Training Mon-Fri Schedule Retirement Plan Evenings Off Responsibilities Production Support Completes applications in coordination with Agent, Account Executive or Account Manager(s) and submits applications to eligible and appropriate carriers Prepares proposals and renewal summaries Maintains agency management system with up-to-date and accurate data Administers processing and suspense of new business, renewals, cancellations, and endorsement requests Prepares certificates, binders, surety bonds and general correspondence Completes MVR requests and trucking certificates according to scheduled rotation Administers change requests and endorsements Answers incoming phone calls, greets and assists agency visitors Acts as primary and/or secondary back-up to front desk receptionist, if applicable Administrative Organizes tasks and resources to complete work and meet deadlines according to established procedures Makes decisions on a variety of tasks frequently requiring discretion, judgment and initiative guided by general procedures or standards Responds to incoming phone calls and emails promptly and effectively Performs basic office functions including emailing, filing, scanning, copying, and faxing Customer Service Delivers exceptional customer service according to Spectrums Customer Service Standards with a goal of exceeding customer expectations with every interaction Promotes a customer-focused environment by providing friendly, courteous, and helpful service to internal and external customers Answers customer questions and resolves complaints in a timely and efficient manner Supports a team-oriented environment by interacting in a professional, collaborative, and respectful manner with all employees, clients, customers and/or vendors Requirements Required Knowledge and Skills Excellent verbal and written communication skills Strong analytical thinking and organizational skills Ability to interact professionally and effectively with customers and team members Proficient computer skills including the ability to document and access information Ability to follow existing processes, procedures, and verbal instruction Ability to manage multiple priorities, accurately, efficiently, and independently Attention to detail and ability to complete tasks with a high degree of accuracy License and Certification Requirements Valid WI drivers license and acceptable driving history Current licensure or ability to obtain a Property & Casualty Resident Intermediary granted by the State of Wisconsin
    $29k-38k yearly est. 18d ago
  • Personal Lines CSR

    Harrison Gray Search & Consulting

    Guest service representative job in La Crosse, WI

    Job Description Harrison Gray Search has partnered with one of the largest independent agencies in Wisconsin, who is searching for a Customer Service Representative for the front desk in their La Crosse office. The Customer Service Representative will ideally have personal and/or commercial lines experience. The Customer Service Representative will work with account managers, prepare proposals, answer incoming phone calls, greet and direct office visitors, enter change requests and endorsements, and maintain the agency management system with current information. Qualified candidates will hold a Property & Casualty license and have 2+ years of insurance experience. Benefits Paid Time Off (PTO) Health Insurance Dental Insurance Vision Insurance Life Insurance Hands-on Training Mon-Fri Schedule Retirement Plan Evenings Off Requirements Required Knowledge and Skills Excellent verbal and written communication skills Strong analytical thinking and organizational skills Ability to interact professionally and effectively with customers and team members Proficient computer skills including the ability to document and access information Ability to follow existing processes, procedures, and verbal instruction Ability to manage multiple priorities, accurately, efficiently, and independently Attention to detail and ability to complete tasks with a high degree of accuracy License and Certification Requirements Valid WI driver's license and acceptable driving history Current licensure or ability to obtain a Property & Casualty Resident Intermediary granted by the State of Wisconsin Responsibilities Production Support Completes applications in coordination with Agent, Account Executive or Account Manager(s) and submits applications to eligible and appropriate carriers Prepares proposals and renewal summaries Maintains agency management system with up-to-date and accurate data Administers processing and suspense of new business, renewals, cancellations, and endorsement requests Prepares certificates, binders, surety bonds and general correspondence Completes MVR requests and trucking certificates according to scheduled rotation Administers change requests and endorsements Answers incoming phone calls, greets and assists agency visitors Acts as primary and/or secondary back-up to front desk receptionist, if applicable Administrative Organizes tasks and resources to complete work and meet deadlines according to established procedures Makes decisions on a variety of tasks frequently requiring discretion, judgment and initiative guided by general procedures or standards Responds to incoming phone calls and emails promptly and effectively Performs basic office functions including emailing, filing, scanning, copying, and faxing Customer Service Delivers exceptional customer service with a goal of exceeding customer expectations with every interaction Promotes a customer-focused environment by providing friendly, courteous, and helpful service to internal and external customers Answers customer questions and resolves complaints in a timely and efficient manner Supports a team-oriented environment by interacting in a professional, collaborative, and respectful manner with all employees, clients, customers and/or vendors
    $29k-38k yearly est. 4d ago
  • Customer Service Representative - Collision Center

    Premier Truck Group

    Guest service representative job in La Crosse, WI

    Winners Work Here!Premier Truck Group is dedicated to ONE Network Executing, our mission which focuses on delivering the best employee experience, operational excellence, and exceptional customer service. At PTG, our top priority is to be your employer of choice and to provide a top-tier employee experience, regardless of the location where you work. Who is Premier Truck Group?Premier Truck Group is headquartered in Dallas, Texas, with nearly 50 locations throughout the US and Canada, making it the largest Freightliner dealer group in North America. We offer a premium selection of new Freightliner and Western Star commercial vehicles, a large selection of previously owned commercial trucks, and a full suite of parts, maintenance, and repair services. When you build your career here, you make a commitment to being the very best in the business. We are the pre-eminent group of Freightliner truck dealerships in the nation with serious plans for the future and we want you to be a part of it. Why Join Our Winning Team? When you join our team, you're rewarded with the opportunity to work for an organization that provides opportunities for career growth and advancement, tailored to individual performance, experience and interests, along with a fully comprehensive benefits package including:Employee Discounts Medical, Dental, and Vision InsuranceLife InsuranceEmployee Assistant ProgramsPaid Holidays and Paid Time Off 401k Plan with Employer MatchTrainingWork-Life Balance Here are some quick insights into this opportunity. We would love to discuss it with you in more detail! Customer Service Representative Responsibilities: Responsible for greeting customers coming into the collision center for all service needs. Take and determine appropriate course of action for all incoming service department telephone calls concerning pending repairs, scheduling, cost and completion dates. Assist in the preparation of quotes on repair jobs. Write service orders and obtain customer approval of orders. Open Repair Orders and close Repair Orders in times of customer/service overflow. Assist the Shop Supervisor'(s) in the assignment of collision technicians to specific service jobs. Monitor job progress and keep customer updated. Assist collision technicians in identifying opportunities to Up-Sell. Report all customer complaints to the shop foreman or collision center manager. Inspect each departing job for quality and cleanliness. Finalizes paperwork upon completion of work and at end of shift. Check all cash schedules daily. Assist shop foreman daily. Serve as relief for all shop foreman vacations, etc. Promote good housekeeping and safe work practices. Perform all other duties as assigned. Customer Service Representative Requirements: Education A high school diploma or GED is required. Additional training in heavy duty trucks required. Equivalent education and relevant work experience may be considered. ExperienceMinimum of 2 years of experience in Customer Service Relations, vehicle environment and employee supervision Licenses or CertificatesA valid driver's license is required. CDL and DOT medical card is mandatory if vehicle is to be driven off of dealership premises Appearance/UniformsAll employees must maintain a neat, clean and well-groomed appearance IND-BSReady to Join?Apply now to learn more about what Premier Truck Group has to offer! Premier Truck Group is an equal opportunity employer.
    $29k-38k yearly est. Auto-Apply 60d+ ago
  • Customer Service Rep

    Carsonvalleyhealth

    Guest service representative job in La Crosse, WI

    This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS: Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system Assesses customer need for additional products/services Assesses customer compliance with physician orders Answers questions and provides customer education regarding products/services Documents calls in computerized record keeping system Enters customer orders in computerized system Verifies and updates demographic information such as address and telephone number in computerized records
    $29k-38k yearly est. 2h ago
  • Customer Service Rep

    TCH Group, LLC 2.9company rating

    Guest service representative job in La Crosse, WI

    This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS: Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system Assesses customer need for additional products/services Assesses customer compliance with physician orders Answers questions and provides customer education regarding products/services Documents calls in computerized record keeping system Enters customer orders in computerized system Verifies and updates demographic information such as address and telephone number in computerized records
    $29k-37k yearly est. 2h ago
  • Route Service Representative (4-Day Workweek)

    Cintas 4.4company rating

    Guest service representative job in Onalaska, WI

    Cintas is seeking a Route Service Representative to manage and grow customer accounts in the Rental Division. Our partners drive a truck along an established route and service and sell within an existing customer base. It is a physical, fast-paced, indoor/outdoor position in which our partners deliver and pick up uniforms, shop towels, chemical cleaning products and other facility service products. Our Route Service Representatives enjoy: - Comprehensive 10-week training program - Solid base salary and commission potential after being assigned a route - Majority work a 4-Day workweek - Majority work no nights or weekends - Monthly/Quarterly performance bonuses & incentives Key Responsibilities Include: - You are the face of Cintas to our customers and must work to build rapport with key decision makers - Ensure quality standards, and proactively solve customer concerns. - Grow our existing customer base by upselling and cross-selling additional products and services - Negotiating service agreement renewals and control inventory while working professionally and safely - Comply with driving and vehicle regulations. **Skills/Qualifications** Required Qualified candidates must meet all requirements outlined by the Department of Transportation (DOT) for driving a regulated vehicle weighing more than 10,000 lbs. In order to comply with DOT requirements, qualified candidates must, prior to their first day of employment: - Have an active driver's license - Be at least 21 years of age - Obtain a DOT medical certification - Provide documentation regarding their previous employment All successful candidates will also possess: - The ability to meet the physical requirements of the position - A High School diploma, GED or Military Service - The ability to demonstrate a strong customer service orientation - Self-motivation and the drive to work in an environment that relies on teamwork to meet goals - A positive attitude, along with ambition, organization and service spirit This is a rewarding opportunity! To support our aggressive growth plans, we offer unique opportunities, including advancement, ongoing training, mentoring and the opportunity to develop world class business skills. **Benefits** Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost. Additionally, our employee-partners enjoy: - Competitive Pay - 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP) - Disability, Life and AD&D Insurance, 100% Company Paid - Paid Time Off and Holidays - Skills Development, Training and Career Advancement Opportunities **Company Information** Cintas Corporation helps more than one million businesses of all types and sizes get Ready to open their doors with confidence every day by providing products and services that help keep their customers' facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday . Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor's 500 Index and Nasdaq-100 Index. Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law. This job posting will remain open for at least five (5) days. **Job Category:** SSR **Organization:** Rental **Employee Status:** Regular **Schedule:** Full Time **Shift:** 1st Shift \#INDT2
    $34k-38k yearly est. 60d+ ago
  • Customer Service Rep - Onalaska

    Auto Club Group 4.2company rating

    Guest service representative job in Onalaska, WI

    Why Choose a Career with the AAA The Auto Club Group (ACG) · Established brand that has been around for over 100 years. Our members know and trust us! · Branch Offices house travel, membership, insurance sales and support employees · You will be challenged to drive new business with competitive products and help retain The Auto Club Group's 14+ million members. Excellent Opportunities to Build a Career Path: The Branch Customer Service Representative can be the start of a long-term career with The Auto Club Group. Your position could lead to a rewarding career and opportunities to grow and pursue other ACG roles such as: · Other Branch positions - Field Insurance Sales Agent, Travel Agent or · Other Departments such as: · Call Centers (ERS, Sales and Service, etc.) · Automotive Services · Claims · Underwriting and more A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Member Representative I's or Branch Customer Service Representatives who can promote ACG products and services, promote customer satisfaction, and participate in office events to help generate revenue by improving member awareness of products. As the face of our branch, you will greet our customers and provide peace of mind by servicing their needs. · Provide sales and support services to members including greeting, servicing, and selling membership, travel products (car, hotel, basic tour packages, etc.) and (some) banking products. · Generate leads, update members on travel and insurance specials, and provide travel information · Respond to customer inquiries and refer to senior staff or agent when appropriate · Provide cashiering services to members which includes taking and processing payments for insurance policies (installment, lapse or reinstatement), travel and sale of tickets, and travel money products, processing remittance/depository transfers and balancing cash drawer · Receive and resolve member/customer complaints and seek assistance from management in complaint resolution when appropriate · Provide administrative support to the travel and/or insurance sales staff during peak periods · Conduct outbound promotional calls for insurance and/or travel products · Other duties as assigned HOW WE REWARD OUR EMPLOYEES Our Auto Club Group Branch Customer Service Representatives earn a competitive hourly wage of $14.00- $21.78 with additional incentives and an annual bonus potential based on performance. ACG offers excellent and comprehensive benefits packages: · Medical, dental and vision benefits · 401k Match · Paid parental leave and adoption assistance · Paid Time Off (PTO), company paid holidays, CEO days, and floating holidays · Paid volunteer day annually · Tuition assistance program, professional certification reimbursement program and other professional development opportunities · AAA Membership · Discounts, perks, and rewards and much more WE ARE LOOKING FOR CANDIDATES WHO Required Qualifications: Education: · High School Diploma or equivalent Work Experience: · Working in a customer focused environment · Providing customer focused service and timely solutions to problems · Microsoft Office applications · Taking personal responsibility in seeking solutions to problems · Multi-tasking and appropriately prioritizing tasks to ensure meeting office customer service goals Successful candidates will possess: · Passion and enthusiasm for working with people · Basic mathematical calculations to accurately perform monetary transactions · Communicate effectively (verbal and written) with others in a work environment · Work effectively in a team environment · Exceed member expectations relating to professionalism of demeanor, efficient and effective customer service (on phone or in person) and maintenance of workstation and office facility · Work under pressure in a high volume, fast paced customer service environment · Work irregular hours including holidays and weekends (may include community events) Work Environment This is an in-office position. Employees will service ACG members in-person and are based on site in an ACG branch facility. Who We Are Become a part of something bigger. The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America. By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance. And when you join our team, one of the first things you'll notice is that same, whole-hearted, enthusiastic advocacy for each other. We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger. To learn more about AAA The Auto Club Group visit *********** Who We Are Become a part of something bigger. The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America. By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance. And when you join our team, one of the first things you'll notice is that same, whole-hearted, enthusiastic advocacy for each other. We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger. To learn more about AAA The Auto Club Group visit *********** Important Note: ACG's Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level. The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements. The Auto Club Group, and all its affiliated companies, is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status. Regular and reliable attendance is essential for the function of this job. AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.
    $14-21.8 hourly Auto-Apply 60d+ ago
  • Customer Service Representative

    Boyd Group 4.6company rating

    Guest service representative job in La Crosse, WI

    Company: Gerber Collision & Glass WELCOME TO GERBER COLLISION & GLASS Our Team Members Drive Us! Gerber Collision & Glass is one of the largest collision repair companies in North America. With $3+ billion in sales, over 1000 locations and growing, our 10,000+ team members across the United States and Canada are passionate about delivering our goal to WOW Every Customer and Be the Best! We invite you to join our team. Gerber offers a great place to launch and grow careers. As we continue to grow, we have endless opportunities for you to grow with us. Gerber Collision & Glass recognizes, values and welcomes all applicants with unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans. : The CSR is responsible for providing an exceptional customer experience. They manage working relationships with customers and insurances companies while providing all components of administrative support for the Repair Facility Team. Key Job Responsibilities Ensure consistent execution of WOW (Wow Operating Way) plan. Schedule appointments for vehicle repair using Daily Demand Capacity Planner, CCC One schedule and proper scripting. (CCC One is our repair management system) Ensure timely retrieval of insurance assignments and obtain necessary repair authorization documentation in order to dissemble vehicles for repairs. Prepares RO (repair order) work packet consisting of QC (quality control) check list, work order, parts list and windshield tag used to record the proper indicators -R (rental)-NR (no rental)-G (Gerber pay). Records all communication with customers or insurance partners during the repair process using CCC One notes and selecting the appropriate communication type. Confirms car rental information and updates CCC One with rental car usage information. Manage ARMS (automated rental management system) throughout the day to ensure all vehicles appearing in the ARMS system are also noted in CCC One. Education and/or Experience Required High School Diploma or GED (General Education Diploma) Minimum: 1 year experience in a similar role such as administration assistant. Preferred: 1 year in an auto body or similar work environment including previous customer service experience. Required Skills/Abilities Ability to function well in a fast past environment, demonstrating multitasking ability while under pressure. Strong attention to detail with a high degree of accuracy. Knowledge of general office equipment and basic computer skills as well as good oral and written communication skills with strong sales drive and exceptional customer service. Other Requirements Valid driver's license. Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job. Benefits That Drive Your Success Gerber offers the comprehensive benefits you expect from an industry leader, including: Annual Paid Time Off (PTO) plans 2 weeks of Paid Parental Leave for Full time Employees who work a minimum of 30 hours per week 6 paid holidays annually Medical, Prescription Drug, Dental & Vision Insurance effective Day 1 401(k) Retirement Plan with company match Employer Paid Short-Term Disability & Life Insurance Additional Voluntary Life Insurance Continuing Education Opportunities Free Prescription or Non-Prescription Safety Glasses annually Annual Voluntary Uniform Stipend Gerber Collision & Glass is proud to be an equal opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration, prohibited by law or by contract. About Us Gerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years. Please visit gerbercareers.com to learn more about our company. AI Disclosure Statement: At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually. Compensation Details: $15 - $18+ Depending on Experience
    $15-18 hourly Auto-Apply 60d+ ago
  • Front Desk Agent/Guest Service Representative | Part Time | Hampton Inn | Onalaska, WI

    OCI Hospitality

    Guest service representative job in Onalaska, WI

    Guest Service Representative--Hampton Inn Onalaska OCI Hospitality Management Job Details Schedule: 6am-2pm, 2pm-10 p.m. along with weekends Job Type: Part-time Pay Range: $14-$16/hour, based on experience Benefits Travel Discount Flexible Schedules Job Overview/Summary About the Role: Guest Service Representatives are our Directors of First Impressions. From how you answer the phone to how you greet the guest when they arrive, you set the tone for the entirety of the guest's stay. Guest Service Representatives become the go-to person for our guests--asking directions to their room, where to go for dinner, what attractions to visit, directions to the closest car wash, and how about some extra towels and a late checkout? Guest Service Representatives often have multiple tasks at hand between answering phones, checking guests in/out, fulfilling guest requests, communicating with our Maintenance and Housekeeping team members, ensuring that billing and payments are correct, actively ensuring safety and security measures are being met, etc.. Guest Service Representatives must confidently and compassionately respond to guest service issues, taking ownership for the situation and ensuring that our guests are taken care of using the tools and training we support you with. About You: A positive disposition and working well as part of a team is fundamental. Must be able to work flexible hours, including weekends, along with a commitment to dependability. You must be adapt at juggling multiple tasks while retaining your composure and remaining approachable. A genuine spark for making connections with your team members and our guests is paramount. An authentic interest in improving the overall experience for your teammates and guests, through your dedication, proactive communication, innovation, and collaboration is essential. What You Gain: You'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. We believe our greatest and most valuable asset is our people! We provide a rewarding, fun and flexible work environment, exciting perks, and an atmosphere designed to encourage and promote career growth within the company. About Us: Our hotel is proudly operated by OCI Hospitality. The purpose of OCI Hospitality is to Enrich the Lives of Others Through Hospitality. We believe all team members are at their best when they are friendly, flexible, hardworking, and helpful. In our hotels, every position plays an important role in enriching the lives of our team members, our guests, our owners and investors, and the communities we reside in.
    $14-16 hourly 60d+ ago
  • Front Desk Clerk-3

    Equity Lifestyle Properties 4.3company rating

    Guest service representative job in West Salem, WI

    With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career! of Front Desk Clerk-3 in West Salem, Wisconsin. What you'll do: Our Front Desk Clerks provide exceptional customer service to facilitate excellent and memorable guest and resident experiences. Your job will include: Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone. Process reservations, checking in and checking out guests. Process payments and deposits. Run reports and submit maintenance request forms to ensure office efficiency. Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner. Perform light cleaning duties in and around the property facilities. Prioritize customer satisfaction, address conflicts and solve problems promptly. Operate and clean the soft serve ice cream machine in our ice cream shop. Perform other essential tasks around the office or around the property as needed. Experience & skills you need: High school diploma or equivalent experience. 1+ years of experience in customer service with exceptional customer service skills. Strong organizational skills and meticulous attention to detail. Computer literacy and the ability to learn new systems. We invite you to visit our web site at ********************************* for additional information regarding our exceptional resort communities. As an Equal Opportunity Employer, we welcome and thank all applicants.
    $30k-35k yearly est. Auto-Apply 60d+ ago
  • Customer Service Representative - State Farm Agent Team Member

    Kurt Pfaff-State Farm Agent

    Guest service representative job in Onalaska, WI

    Job DescriptionBenefits: License Reimbursement Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ABOUT OUR AGENCY: Our agency opened its doors in July 2016, and were proud to be approaching our 9-year anniversary. Over the years, we've built a team-first culture rooted in support, growth, and genuine care for our customers and one another. We believe in rewarding hard work, which is why we offer paid life and disability insurance policies, and after your first full year, youll enjoy 20 days of PTO to recharge and enjoy life outside the office. If you're looking for a positive, purpose-driven workplace where your contributions truly matter, wed love to connect. ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Kurt Pfaff - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $29k-38k yearly est. 22d ago
  • Guest Service Specialist

    Mister Carwash 4.1company rating

    Guest service representative job in Onalaska, WI

    Your Day, the Mister Way Greet every customer with a wave and a smile. Enthusiastically sell our products and Unlimited Wash Club membership program. Genuinely thank each customer for choosing Mister. Anticipate and solve customer needs. Ensure each customer leaves with a clean, dry, and shiny car. Enjoy variety, hands-on work, and rewarding days. Keep our sites clean, inviting, and well-maintained. Collaborate with team members to complete tasks and achieve goals. You'd Make a Great GSS If You… Enjoy making meaningful connections with customers. Sell with passion and energy. Love working with others to get things done. Thrive in a fast-paced, outdoor work environment. Are open to feedback and learning new things. Are consistent, reliable, and available to work varied shifts, including weekends and holidays. Have the energy to stay on your feet and the strength to lift what's needed.
    $21k-28k yearly est. 11d ago
  • Customer Service Representative

    U-Haul 4.4company rating

    Guest service representative job in Winona, MN

    Compensation Range: $11.13 to $26.25 Hourly Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education. Our motto is 'Hire Fast, Pay Fast.' You can start today and get paid today! Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores. U-Haul Offers: Career stability Opportunities for advancement Mindset App Reimbursement Gym Reimbursement Program Health insurance & Prescription plans, if eligible Paid holidays, vacation, and sick days, if eligible Life insurance MetLaw Legal program MetLife auto and home insurance Discounts on Apple products, Dell computers, cell phone plans, hotels, and more 401(k) Savings Plan Employee Stock Ownership Plan (ESOP) 24-hour physician available for kids Dental & Vision Plans Business travel insurance You Matter EAP LifeLock Identity Theft Protection Critical Illness/Group Accident Insurance Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: Assist customers inside and outside a U-Haul center with U-Haul products and services. Use smartphone-based U-Scan technology to manage rentals and inventory. Move and hook up U-Haul trucks and trailers. Clean and inspect equipment on the lot including checking fluid levels. Answer questions and educate customers regarding products and services. Prepare rental invoices and accept equipment returned from rental. Install hitches and trailer wiring. Fill propane (certification offered through U-Haul upon employment) Drive a forklift (certification offered through U-Haul upon employment) Other duties as assigned Participate in ongoing continuous U-Haul education through U-Haul University. Customer Service Representative Minimum Qualifications: Valid driver's license and ability to maintain a good driving record High school diploma or equivalent Work Environment: The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields. Physical Demands: The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted. U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team. U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.
    $11.1-26.3 hourly Auto-Apply 41d ago
  • On Site Customer Service Rep

    Manpowergroup 4.7company rating

    Guest service representative job in Caledonia, MN

    Our client, a leader in the sports equipment industry, is seeking a Temp Customer Service Rep to join their team. As a Temp Customer Service Rep, you will be part of the Sales Operations department supporting the Warranty Supervisor. The ideal candidate will have excellent communication skills, strong attention to detail, and a high level of professionalism which will align successfully in the organization. **Job Title:** Temp Customer Service Rep **Location:** Caledonia, MN **Pay Range: $19/hour** **What's the Job?** + Communicate with end consumers regarding warranty claims via phone and email. + Provide answers to general and technical product questions with a focus on bat warranties. + Update consumer emails regarding return statuses and ensure timely order shipping. + Process new return labels and check return statuses for customers. + Coordinate with the warehouse team to expedite and prioritize orders as needed. **What's Needed?** + Bachelor's degree or comparable work experience. + Minimum 2 years of prior customer service experience preferred. + Strong verbal communication skills and professionalism in customer interactions. + Excellent organizational skills with strong attention to detail. + Proficiency in Microsoft Office software and JD Edwards. **What's in it for me?** + Opportunity to work in a dynamic and supportive team environment. + Gain valuable experience in customer service within the sports equipment industry. + Enhance your communication and organizational skills. + Be part of a company that values professionalism and customer satisfaction. + Potential for career advancement based on performance. **Upon completion of waiting period associates are eligible for:** + Medical and Prescription Drug Plans + Dental Plan + Supplemental Life Insurance + Short Term Disability Insurance + 401(k) If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! **About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells** _ManpowerGroup (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands -_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _-_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent. ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.
    $19 hourly 24d ago
  • Customer Service Rep(01940) - 1201 Gilmore Ave

    Domino's Franchise

    Guest service representative job in Winona, MN

    Job Description You got game? You got spring in your step? You want one of the best jobs in the world! And schedules that work with you, not against you? That's right, we live to conquer the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full-time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you.
    $31k-40k yearly est. 3d ago
  • Commercial Lines CSR

    The Jonus Group 4.3company rating

    Guest service representative job in La Crosse, WI

    Commercial Lines Customer Service Representative (CSR) Seeking a dedicated and detail-oriented Commercial Lines Customer Service Representative (CSR) to join a growing team. This role offers an excellent opportunity to work with a large, well-established brokerage firm, with significant potential for professional growth. The ideal candidate will bring experience in insurance, a commitment to exceptional customer service, and a proactive approach to supporting account managers in servicing commercial lines accounts. Responsibilities Provide A-Z servicing for commercial lines accounts, supporting account managers in day-to-day operations. Handle both new and renewal business quotes. Maintain strong relationships with clients by addressing inquiries and resolving issues promptly. Ensure accurate and timely processing of documentation and account updates. Collaborate with team members to deliver exceptional service to small to mid-market commercial clients. Utilize Epic software to manage accounts and maintain records. Qualifications/Requirements Experience: Minimum of 1+ years in the insurance industry, with a preference for candidates with good tenure and experience in commercial lines. Licensure: Property & Casualty (P&C) license preferred; open to candidates with relevant experience willing to obtain licensure. Skills: Strong organizational skills, attention to detail, and the ability to manage multiple tasks efficiently. Software Proficiency: Experience with Epic software is highly desirable. Work Ethic: A proactive and customer-focused approach to problem-solving and service delivery. Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion. #LI-RT1
    $29k-37k yearly est. 60d+ ago
  • Customer Service Representative

    Jarden Corporation 4.3company rating

    Guest service representative job in Caledonia, MN

    Job Title: End Consumer Warranty CSR Department: Sales Operations Reports to: Warranty Supervisor FLSA Status: Non-Exempt General Overview: Communicates with end consumer on warranty claims via phone and email. Ensures end consumer returns are handled in a professional manner primarily focusing on bat warranties for all brands. Easton, Rawlings, Miken and Worth Duties & Responsibilities: * Answers general and technical product questions for end consumers on the various end consumer queues with an emphasis on bat warranties. * Answer questions and troubleshoots customer service issues, such as backorders and shipping issues. * Updates consumer emails regarding returns status * Ensures orders are shipped on a timely basis based on the request date, and tracks shipments, as necessary. * Process new return labels and check returns status for customers; reroute packages as needed. * Coordinates team in monitoring the back-order report, contact customer as required. * Provides detailed shipping updates to customer. * Communicate with Warehouse personnel one expediting and prioritizing orders as needed. * Analyzes Product availability for customers, suggests product substitutions. * Provides customers updates on status of Bat Repair * Assist with SN order entry as required. Knowledge, Skills and Abilities: * Bachelor's degree; or comparable work experience * Excellent alpha and numeric data entry skills * Strong verbal communication skills * High level of professionalism and positive people-interface skills. Specifically, with end consumers * Excellent organizational skills with strong attention to detail * Strong JDE skills is required. * Solid Skills in Microsoft Office software, (Word, Excel, Power Point) * Proficient with JD Edwards * Minimum 2 years prior customer service experience preferred. LANGUAGE SKILLS Ability to read and interpret documents such as reports and correspondence. Strong ability to speak effectively before customers or employees of organizations. Must have proven excellent written presentation and verbal communication skills. MATHEMATICAL SKILLS Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic math and algebra. REASONING ABILITY Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, walk and use hands regularly. The employee is frequently required to reach with hands and arms. The employee is regularly required to stand and walk. The employee will occasionally lift and/or move objects weighing 30 - 40 pounds. Specific vision abilities required by this job include close vision, distance vision, and color vision. Employee will be required to hear telephone. Working Conditions: General office working conditions. Safety Hazards: Minimal This job description does not list all the duties of the job. Position may be required to perform other duties as needed.
    $33k-39k yearly est. 60d+ ago
  • Customer Service Representative - State Farm Agent Team Member

    Karen Koenigs-State Farm Agent

    Guest service representative job in Black River Falls, WI

    Job DescriptionBenefits: 401(k) matching Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative with Karen Stai Koenigs Insurance Agency, Inc., you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $29k-38k yearly est. 5d ago
  • Customer Service Representative

    Rawlings Sporting Goods Company Inc. 3.8company rating

    Guest service representative job in Caledonia, MN

    Job Title: End Consumer Warranty CSR Department: Sales Operations Reports to: Warranty Supervisor FLSA Status: Non-Exempt General Overview: Communicates with end consumer on warranty claims via phone and email. Ensures end consumer returns are handled in a professional manner primarily focusing on bat warranties for all brands. Easton, Rawlings, Miken and Worth Duties & Responsibilities: Answers general and technical product questions for end consumers on the various end consumer queues with an emphasis on bat warranties. Answer questions and troubleshoots customer service issues, such as backorders and shipping issues. Updates consumer emails regarding returns status Ensures orders are shipped on a timely basis based on the request date, and tracks shipments, as necessary. Process new return labels and check returns status for customers; reroute packages as needed. Coordinates team in monitoring the back-order report, contact customer as required. Provides detailed shipping updates to customer. Communicate with Warehouse personnel one expediting and prioritizing orders as needed. Analyzes Product availability for customers, suggests product substitutions. Provides customers updates on status of Bat Repair Assist with SN order entry as required. Knowledge, Skills and Abilities: Bachelor's degree; or comparable work experience Excellent alpha and numeric data entry skills Strong verbal communication skills High level of professionalism and positive people-interface skills. Specifically, with end consumers Excellent organizational skills with strong attention to detail Strong JDE skills is required. Solid Skills in Microsoft Office software, (Word, Excel, Power Point) Proficient with JD Edwards Minimum 2 years prior customer service experience preferred. LANGUAGE SKILLS Ability to read and interpret documents such as reports and correspondence. Strong ability to speak effectively before customers or employees of organizations. Must have proven excellent written presentation and verbal communication skills. MATHEMATICAL SKILLS Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic math and algebra. REASONING ABILITY Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, walk and use hands regularly. The employee is frequently required to reach with hands and arms. The employee is regularly required to stand and walk. The employee will occasionally lift and/or move objects weighing 30 - 40 pounds. Specific vision abilities required by this job include close vision, distance vision, and color vision. Employee will be required to hear telephone. Working Conditions: General office working conditions. Safety Hazards: Minimal This job description does not list all the duties of the job. Position may be required to perform other duties as needed.
    $29k-36k yearly est. Auto-Apply 25d ago
  • Customer Service Rep(01940) - 1201 Gilmore Ave

    Domino's Pizza 4.3company rating

    Guest service representative job in Winona, MN

    You got game? You got spring in your step? You want one of the best jobs in the world! And schedules that work with you, not against you? That's right, we live to conquer the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full-time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. Qualifications Additional Information
    $26k-34k yearly est. 9d ago

Learn more about guest service representative jobs

How much does a guest service representative earn in La Crosse, WI?

The average guest service representative in La Crosse, WI earns between $21,000 and $36,000 annually. This compares to the national average guest service representative range of $20,000 to $34,000.

Average guest service representative salary in La Crosse, WI

$28,000
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