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Guest Services Representative
Hilton Garden Inn Layton 4.5
Guest service representative job in Layton, UT
Job Description
At Hilton Garden Inn in Layton, UT, hospitality and customer service are at the forefront of everything we do! Our dedicated team is hiring a full- or part-time GuestServicesRepresentative to become the newest smiling face behind our front desk. You'll be helping guests and supporting efficient operations while earning $12.00 - $14.00/hour (depending on experience). Keep reading to learn more reasons why you should join our uplifting and tight-knit team!
WHAT WE OFFER:
Our GuestServicesRepresentative enjoys the following:
Hilton team member travel program
401(k) with a 4% company match
Health, dental, and vision insurance - full-time only
We also offer flexible full- or part-time schedules during the hours of 7:00 am to 3:00 pm and/or 3:00 pm to 11:00 pm.
YOUR CORE CONTRIBUTIONS:
You'll play an important part on our hospitality team by assisting guests, providing professional customer service, and helping keep our hotel a top destination. Here's a closer look:
Warmly greeting guests, assigning rooms, and ensuring efficient check-in and check-out at our front desk
Blocking room reservations and accommodating special requests as needed
Accurately handling cash, credit, and check payments
Completing daily checklists and auditing group guest accounts
Assisting with general hotel upkeep as needed, including doing laundry, driving the shuttle van, and cleaning the front desk area
Upholding our hospitality values and high service standards
MUST-HAVES:
Friendly, positive, and welcoming personality
Excellent communication, interpersonal, and customer service skills
Ability to stand and walk for extended periods and be exposed to cleaning chemicals
Computer skills would be handy, as you will be using our brand's property management system.
ABOUT OUR HOTEL:
Conveniently located in close proximity to the Davis Conference Center and a plethora of restaurants, Hilton Garden Inn Layton offers the perfect balance of work and leisure. We take pride in offering all the amenities needed to make our guests' stay comfortable and enjoyable. Our Great American Grill serves delicious meals for breakfast, lunch, and dinner, and our indoor pool and whirlpool are perfect for relaxing after a long day.
We believe in investing in our employees and offer numerous opportunities for growth and advancement within our organization. Whether you're just starting your career or looking to take the next step, our hotel provides a supportive environment that encourages learning and development!
APPLY IN UNDER 3 MINUTES:
We value your time and made it easy to apply for this customer service position with our short initial application. Fill it out today and take the first step towards becoming our friendly new full- or part-time GuestServicesRepresentative!
Job Posted by ApplicantPro
$12-14 hourly 5d ago
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Part Time Patient Customer Service Representative
R1 Revenue Cycle Management
Guest service representative job in Tremonton, UT
Shift Hours: Part-time, PRN as needed/on-call R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration.
As our Customer ServiceRepresentative, you'll work to help our patients check into the hospital. It's fast-paced on occasion and you'll be the person they rely on to answer questions during registration. You'll build trust in these interactions by collecting information accurately and quickly but also by listening with compassion - not just to hear information, but to address their fears, concerns, and questions.
To thrive in this job, you'll need to be a confident multi-tasker who is a quick study with technology and can type and answer phones. You don't need to have any previous experience or knowledge in healthcare. Since this is a hospital/lab environment, you will need to be prepared to see illness and injuries. We'll teach you everything you need to know, which makes this a perfect starting point to launch your healthcare career. You must also be up to date on all vaccinations, pass a drug test, and pass a background check prior to hire.
Here's what you can expect working in Patient Registration (Customer Service):
* Working on computers and answering phones to intake information in a busy environment. You'll work across multiple screens collecting details that must be input correctly between physician and nurse check-ins. You should feel comfortable working across multiple programs and typing as quickly as patients can talk. You will work around clinicians interrupting the registration process for emergent clinical care.
* Helping people who may be very ill or worried. We're not human computers intaking information. Patients need you to be there for them and listen carefully to ease their anxiety. You'll ask follow-up questions and build rapport in real time.
* Fast-paced work environment, often on your feet assisting patients complete their registration. While collecting patient and insurance information may seem straightforward, there is a lot of variation in health plans and coverage, that will require knowledge through training. While the data you collect may be predictable, the people you'll get it from aren't. You must work quickly and expect the unexpected. This is not a casual desk job.
* A team you can rely on. We care about your progress toward career goals. This is just the first step of your healthcare career at R1 RCM Inc.
Requirements:
* High School Diploma or GED
* Excellent customer service experience
For this US-based position, the base pay range is $15.00 - $21.10 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.
The healthcare system is always evolving - and it's up to us to use our shared expertise to find new solutions that can keep up. On our growing team you'll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.
Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team - including offering a competitive benefits package.
R1 RCM Inc. ("the Company") is dedicated to the fundamentals of equal employment opportunity. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.
If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at ************ for assistance.
CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent
To learn more, visit: R1RCM.com
Visit us on Facebook
$15-21.1 hourly Auto-Apply 19h ago
Part Time Patient Customer Service Representative
R1 RCM 4.8
Guest service representative job in Tremonton, UT
Shift Hours: Part-time, PRN (as needed/on-call), 8 - 12 hour shifts
R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration.
As our Customer ServiceRepresentative, you'll work to help our patients check into the hospital. It's fast-paced on occasion and you'll be the person they rely on to answer questions during registration. You'll build trust in these interactions by collecting information accurately and quickly but also by listening with compassion - not just to hear information, but to address their fears, concerns, and questions.
To thrive in this job, you'll need to be a confident multi-tasker who is a quick study with technology and can type and answer phones. You don't need to have any previous experience or knowledge in healthcare. Since this is a hospital/lab environment, you will need to be prepared to see illness and injuries. We'll teach you everything you need to know, which makes this a perfect starting point to launch your healthcare career. You must also be up to date on all vaccinations, pass a drug test, and pass a background check prior to hire.
Here's what you can expect working in Patient Registration (Customer Service):
Working on computers and answering phones to intake information in a busy environment. You'll work across multiple screens collecting details that must be input correctly between physician and nurse check-ins. You should feel comfortable working across multiple programs and typing as quickly as patients can talk. You will work around clinicians interrupting the registration process for emergent clinical care.
Helping people who may be very ill or worried. We're not human computers intaking information. Patients need you to be there for them and listen carefully to ease their anxiety. You'll ask follow-up questions and build rapport in real time.
Fast-paced work environment, often on your feet assisting patients complete their registration. While collecting patient and insurance information may seem straightforward, there is a lot of variation in health plans and coverage, that will require knowledge through training. While the data you collect may be predictable, the people you'll get it from aren't. You must work quickly and expect the unexpected. This is not a casual desk job.
A team you can rely on. We care about your progress toward career goals. This is just the first step of your healthcare career at R1 RCM Inc.
Requirements:
High School Diploma or GED
Excellent customer service experience
For this US-based position, the base pay range is $15.00 - $20.28 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.
The healthcare system is always evolving - and it's up to us to use our shared expertise to find new solutions that can keep up. On our growing team you'll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.
Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team - including offering a competitive benefits package.
R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.
If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at ************ for assistance.
CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent
To learn more, visit: R1RCM.com
Visit us on Facebook
$15-20.3 hourly Auto-Apply 7d ago
Customer Service Rep(07588) - 1 W. Main St.
Domino's Franchise
Guest service representative job in Tremonton, UT
Job DescriptionABOUT THE JOB
You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.
We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you.
ADVANCEMENT
Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer servicerepresentative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.
DIVERSITY
Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.
SUMMARY STATEMENT
We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!
JOB REQUIREMENTS
You must be 16 years of age or older.
General Job Duties For All Store Team Members
Operate all equipment.
Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders Take inventory and complete associated paperwork.
Clean equipment and facility approximately daily.
Training
Orientation and training provided on the job.
Communication Skills
Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
Essential Functions/Skills
Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
Must be able to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
Ability to enter orders using a computer keyboard or touch screen.
Work Conditions
EXPOSURE TO
Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.
Sudden changes in temperature in work area and while outside.
Fumes from food odors.
Exposure to cornmeal dust.
Cramped quarters including walk-in cooler.
Hot surfaces/tools from oven up to 500 degrees or higher.
Sharp edges and moving mechanical parts.
SENSING
Talking and hearing on telephone. Near and mid-range vision for most in-store tasks.
Depth perception.
Ability to differentiate between hot and cold surfaces.
TEMPERAMENTS
The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.
Additional Job Details PHYSICAL REQUIREMENTS, including, but not limited to the following:
Standing
Most tasks are performed from a standing position. Walking surfaces include ceramic tile bricks with linoleum in some food process areas. Height of work surfaces is between 36 and 4.
Walking
For short distances for short durations
Sitting
Paperwork is normally completed in an office at a desk or table
Lifting
Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.
Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.
Cases are usually lifted from floor and stacked onto shelves up to 72 high.
Carrying
Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.
Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.
Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.
Pushing
To move trays which are placed on dollies.
A stack of trays on a dolly is approximately 24 - 30 and requires a force of up to 7.5 pounds to push.
Trays may also be pulled.
Additional Information
Additional Job Details
Climbing
Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.
Stooping/Bending
Forward bending at the waist is necessary at the pizza assembly station.
Toe room is present, but workers are unable to flex their knees while standing at this station.
Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.
Forward bending is also present at the front counter and when stocking ingredients.
Crouching/Squatting
Performed occasionally to stock shelves and to clean low areas.
Reaching
Reaching is performed continuously; up, down and forward.
Workers reach above 72 occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.
Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.
Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.
Hand Tasks
Eye-hand coordination is essential. Use of hands is continuous during the day.
Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists.
Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.
Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.
Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.
Machines, Tools, Equipment, Work Aids
Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.
$27k-35k yearly est. 10d ago
Customer Service Rep - Seasonal FT
Rollins 4.7
Guest service representative job in Logan, UT
Do you thrive in a team atmosphere? Do you want to belong to a culture that supports growth and development? We are looking for full-time Customer Service Reps to join our team and be the foundation of our success as an organization.
Who is Fox?
Founded in 2012, Fox Pest Control has experienced dramatic growth over the last several years, ranking on the INC 5000 list two years in a row and was awarded the Utah Business Magazine Fast 50 award in 2022. With over 30 locations across the country in 15 states, Fox's growth is attributed to its solid core values and mission to develop confident leaders and empower individuals to provide strong, outstanding service.
We aren't just a pest control company that provides top-quality service. Our number one priority is to develop and strengthen lasting relationships with our employees, customers, and anyone else with whom we come in contact. By building up leaders and maintaining positive relationships with our customers, we work to make a difference in the lives of our employees and community. We focus on RELATIONSHIPS FIRST and SERVICE ALWAYS.
What We Offer
Starting from $16.00 hourly
Empowering and positive workplace culture
Strong potential and room for growth with an Individualized Leadership Plan for every team member
Paid hands-on training opportunities
Referral bonuses
If moved to a permanent employee, we offer the following benefits:
Competitive Health Insurance including Medical, Dental, and Vision for full-time employees
401k with a generous company match
PTO after just 30 days for Full-time individuals
Paid Holidays
Bereavement leave
Employee Stock Purchase Plan
Responsibilities
A Day in the life of a Customer ServiceRepresentative
As a Customer ServiceRepresentative (CSR) at Fox, you will have the opportunity to communicate with Fox's awesome customer service base!
You will answer inbound phone calls, emails and texts, and make outbound calls as needed.
You will ensure our customers receive excellent service and communication as you help schedule and reschedule appointments, manage billing information and resolve conflicts or complaints that may arise with our customers.
Daily you will optimize and ensure our technician's routes and schedules are successful.
As you are engaged and participate in meetings and training, you will be continually empowered to develop leadership skills and abilities to foster growth and unlock potential.
Qualifications
What We Are Looking For
High School Diploma or equivalent required
One to two years of customer service experience preferred
Must be comfortable speaking on the phone
Experience with computer database systems/software
Positive and professional dress, communication and demeanor
Excellent communication skills, including excellent reading and writing skills
Genuine personality, confident in self, and in office and customer service skills
Ability to speak Spanish is a huge plus
Must be open to working Saturdays at least once per month
Fox Pest Control is an Equal Opportunity / Protected Veterans / Individuals with Disabilities Employer
#FPC123
$16 hourly Auto-Apply 4d ago
Hotel Front Desk Attendant
Towneplace Suites Logan
Guest service representative job in Providence, UT
Job Description
TownePlace Suites Logan in Cache Valley, UT is looking to hire a part-time Hotel Front Desk Attendant. Do you have a warm and friendly personality? Would you like to join a company with a positive, upbeat culture? If so, please read on!
This entry-level hospitality position earns a competitive wage of $12/hour. We provide generous benefits, including health, dental, vision, vacation time, a referral program, and Marriott employee discounts. If this sounds like the right part-time opportunity for you, apply today!
ABOUT TOWNEPLACE SUITES LOGAN
The only extended-stay hotel in Cache Valley, we are the perfect place for business and leisure! Our guests are able to relax and feel at home with our fully-equipped kitchens, state-of-the-art fitness center, and beautiful pool/spa. We offer comfortable accommodations and caring staff that ensure every stay is memorable.
Our amazing team members are bright, friendly, and passionate about serving our guests. We know that our employees are at the heart of what we do, which is why we offer competitive compensation, generous benefits, and a great work environment. Our entire team is wonderful and would love to welcome you!
A DAY IN THE LIFE OF A HOTEL FRONT DESK ATTENDANT
As a Hotel Front Desk Attendant, you are the first impression each guest has as they walk through our doors and the last face they see as they leave. Super warm and friendly, you greet each guest and make them feel welcome. You make reservations, handle payments, and answer questions. When issues arise, you are quick to find solutions. You have a blast meeting guests and helping them have the best experience possible, which is why this hospitality position is perfect for you!
QUALIFICATIONS FOR A HOTEL FRONT DESK ATTENDANT
Ability to provide excellent customer service
No experience is required for this entry-level position! Are you positive and able to contribute to high company morale? Do you work well independently and in a team setting? Can you always provide excellent hospitality with a smile? If yes, you might just be perfect for this position!
WORK SCHEDULE
This position is part-time and works either the day or evening shift.
ARE YOU READY TO JOIN OUR TEAM?
If you feel that you would be right for this entry-level job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!
Location: 84321
Job Posted by ApplicantPro
$12 hourly 29d ago
Homebody CSR
Entrata 4.1
Guest service representative job in Logan, UT
Since its inception in 2003, driven by visionary college students transforming online rent payment, Entrata has evolved into a global leader serving property owners, managers, and residents. Honored with prestigious awards like the Utah Business Fast 50, Silicon Slopes Hall of Fame - Software Company - 2022, Women Tech Council Shatter List, our comprehensive software suite spans rent payments, insurance, leasing, maintenance, marketing, and communication tools, reshaping property management worldwide.
Our 2200+ global team members embody intelligence and adaptability, engaging actively from top executives to part-time employees. With offices across Utah, Texas, India, Israel, and the Netherlands, Entrata blends startup innovation with established stability, evident in our transparent communication values and executive town halls. Our product isn't just desirable; it's industry essential. At Entrata, we passionately refine living experiences, uphold collective excellence, embrace boldness and resilience, and prioritize different perspectives, endeavoring to craft a better world to live in.
The Technical Support Engineer (TSE) is a frontline support engineer and provides technical assistance to our customers' technical and non-technical staff who utilize and support our suite of property management solutions. Our solutions incorporate property accounting, purchasing, facilities, and leasing data into the industry's most comprehensive property management software available. Our solutions utilize complex technologies and the associated issues require deep technical expertise and excellent problem solving skills to resolve.
You will provide professional business-to-business customer service, with awareness of the critical nature of these solutions to our customers who are using them. Using best practices in troubleshooting, communication and problem resolution, you will ensure that any reported problems as well as issues that you anticipate are resolved in an efficient and effective manner. These interactions must leave customers feeling impressed with how smoothly concerns are addressed when they encounter problems with our software.
You will work closely with other TSE's and with colleagues across the company to collaborate on behalf of the customer and will accelerate issues toward timely resolution and provide the customer with timely and complete communication along the way.
* This is a hybrid position located in Logan, UT
Responsibilities will include:
* Provide technical support and troubleshooting via telephone, ticket, and/or chat.
* Develop subject matter expertise in our core technologies, and at least one other technology specialty.
* Demonstrate professional, assertive, articulate, and friendly verbal and written communication in all aspects of your work while building confidence among all customers and stakeholders.
* Ability to actively listen, ask relevant questions, and challenge customers appropriately.
* Maintain ownership and communication responsibility for each assigned incident from initial report through resolution, even when others are engaged to achieve resolution.
* Educate customers on Entrata's software and products.
* Provide root cause correction, not just symptom relief. Ensure that all facets of the problem are evaluated to eliminate the recurrence of the issue.
* Champion customer issues from feedback through the delivery of a solution.
* Identify, document, and report issues with software, design, reliability, and maintenance issues to the proper teams, ensuring that they are aware of and are addressing customer expectations.
* Participate in team and department meetings.
* Assist with special projects and other duties as assigned.
Minimum Qualifications:
* 1+ years of work experience in a technical support capacity supporting B2B support to Enterprise level customers.
* Strong technical, analytical, and problem-solving skills for diverse issues in high-pressure, complex, multi-platform/system/vendor environments.
* Ability to adapt quickly to change, think on your feet, communicate positively, and work proactively.
* Excellent professional, written, and verbal communication skills with the ability to capture all details in written form fluidly during conversations. Communication is assertive, articulate, and friendly while building confidence across all stakeholders you work with.
* A proven passion for providing an exceptional customer experience.
* Strong attention to detail.
Preferred Qualifications:
* Associate's degree or equivalent work experience.
* Proven ability to utilize, create and update knowledge base resources in the course of your work.
* Industry experience in property management or property management-related software.
* Proven ability to utilize, create, and update knowledge base resources in the course of your work.
* Bilingual preferred.
$15.05 - $23.65 an hour
This band covers the full base compensation range for this role. Your offer within this range will depend on factors like experience, skills, and internal equity.
Level - S2
Benefits:
Flexible and transparent culture with remote and hybrid work options, generous vacation time, and frequent company recharge days for work-life balance.
Comprehensive medical, dental, and vision coverage, including fertility benefits, available for eligible employees and their families.
HSA/FSA options and employer-paid disability benefits provided for eligible employees.
Access to 401(k) or similar retirement plans with employer matching for eligible employees, ensuring long-term financial security.
Wellness initiatives promoting physical and mental well-being, access to an onsite gym at HQ, mental health resources, wellness challenges, and employee assistance programs.
Family-centric leave policies supporting new parents during significant life events.
Entrata Cares programs offering opportunities for volunteerism, charity events, and giving back to our community.
Exclusive Previ cell phone plan and discounts on services or local business partnerships for additional employee benefits.
Bi-annual swag drops for employees
Currently, Entrata hires in Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, Florida, Georgia, South Carolina, Ohio, Pennsylvania, and Illinois for Exempt roles and Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, and Florida for Non-Exempt roles. If you choose to apply and do not live in one of these states, your application may be reviewed on a case-by-case basis and salary ranges will be provided if required by state law
But members of the Entrata team aren't just intelligent and ambitious, they're the living embodiment of another core Value: "Excellent Alone, Better Together." Entrata is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law.
It's a great place to work! Will you join us?
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
$15.1-23.7 hourly 4d ago
Customer Service Representative
Fastsigns 4.1
Guest service representative job in Roy, UT
Benefits:
Bonus based on performance
Opportunity for advancement
Paid time off
FASTSIGNS #360301 is hiring for a Customer ServiceRepresentative to join our team! Benefits/Perks:
Competitive Pay
Paid Vacation and Holidays
Performance Bonus
Ongoing Training Opportunities
A Successful FASTSIGNS Customer ServiceRepresentative Will:
Be the initial contact with current as well as prospective customers in our FASTSIGNS Center
Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders
Enjoy being involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center
Work with customers in numerous ways such as email, telephone, in-person and at their place of business
Build long-lasting relationships by turning prospects into long term clients.
Ideal Qualifications for FASTSIGNS Customer ServiceRepresentative:
2-3 years of retail or counter sales experience preferred
High school diploma or equivalent
Outgoing, responsive, eager to learn and has the ability to build relationships
Great listening and organization skills
Ability to sit for long periods (4 hours or more)
Ability to view a computer screen for long periods (4 hours or more)
Ability to work under pressure to output high volume, high-quality work
Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Apply today! Compensation: $18.00 - $24.00 per hour
At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.
Are you ready to plan for your future? Discover your next career. Make your statement.
Learn more by exploring the positions offered by FASTSIGNS centers.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
$18-24 hourly Auto-Apply 3d ago
Customer Service Representative
Fastsigns #360301
Guest service representative job in Roy, UT
Job DescriptionBenefits:
Bonus based on performance
Opportunity for advancement
Paid time off
FASTSIGNS #360301 is hiring for a Customer ServiceRepresentative to join our team! Benefits/Perks:
Competitive Pay
Paid Vacation and Holidays
Performance Bonus
Ongoing Training Opportunities
A Successful FASTSIGNS Customer ServiceRepresentative Will:
Be the initial contact with current as well as prospective customers in our FASTSIGNS Center
Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders
Enjoy being involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center
Work with customers in numerous ways such as email, telephone, in-person and at their place of business
Build long-lasting relationships by turning prospects into long term clients.
Ideal Qualifications for FASTSIGNS Customer ServiceRepresentative:
2-3 years of retail or counter sales experience preferred
High school diploma or equivalent
Outgoing, responsive, eager to learn and has the ability to build relationships
Great listening and organization skills
Ability to sit for long periods (4 hours or more)
Ability to view a computer screen for long periods (4 hours or more)
Ability to work under pressure to output high volume, high-quality work
Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Apply today!
$27k-35k yearly est. 4d ago
Associate Client Service Representative
Corporation Service Co (AKA: CSC
Guest service representative job in Logan, UT
Client ServiceRepresentative On-Site Monday-Friday 9am-6pm Logan, UT If you've worked in the retail, hospitality, or restaurant industries, you know what it takes to keep customers happy and satisfied. The skills developed in those settings are can be easily transferred to make a difference in CSC's professional business-to-business environment as a Client ServiceRepresentative. And there's the added bonus of not having to work nights, weekends, or holidays. These positions come with CSC's competitive benefits-paid time off, medical, dental, and 401(k) plans, just to name a few.
We're hiring Client ServiceRepresentatives for a number of teams. You'll work directly with our customers (other companies) and teams at CSC to provide solutions that help their business run smoother and smarter. Our client service professionals are empowered to solve customer inquiries and problems quickly and professionally. We provide the training, mentorship, and opportunities for growth. You bring the drive, energy, and commitment to provide world-class service. CSC is a place where you're encouraged and expected to be your best.
We're a company of helpful people teaming up to make a difference in global business and our local communities. Passionate about service quality, giving back to the community, and devoted to continuous improvement, CSC is the business behind business.
Some of the things you'll be doing:
* Build relationships with our clients to better understand their unique needs and concerns
* Fulfill requests and answer questions for internal and external customers
* Respond promptly to customer inquiries via phone or electronically
* Provide excellent customer service to both internal and external clients
* Organize the workflow to meet customers' time frames and demands
* Navigate between multiple databases quickly and accurately
* Recommend process improvements where applicable
* Maintain and grow existing customer business by providing outstanding service and by recognizing and proactively offering appropriate services
What technical skills, experience, and qualifications do you need?
* Experience working in a customer service or administrative capacity
* Energetic self-starter who thrives in a fast-paced, team-oriented environment
* Attention to detail and accuracy
* Strong prioritization and time-management skills
* Flexibility and agility, with the ability to multitask
* Problem-solving skills
* Strong computer skills and proficiency in MS Office, Word, and Excel
* Effective verbal and written communication skills
* Salesforce experience a plus
#LI-SL1
#CSC
#CSCCareers
$27k-36k yearly est. 33d ago
Customer Service Representative
Bank of Utah 4.1
Guest service representative job in South Ogden, UT
Thanks for your interest in applying to the Bank of Utah. My name is Sherri Webb, and I work as Banking Manager. As an introduction to our company, the Bank of Utah was founded in 1952, and is one of Utah's largest privately owned community banks. We were named Nasdaq's Best Bank in Utah for 2025 and a Top 100 Fastest Growing Company.
Our Mission Statement:
We strive to unlock the potential of our team members, clients, and community. We act with integrity in every decision, build trust through every interaction, and exceed expectations at every opportunity. We seek to responsibly create lasting prosperity today and for generations to come.
Job Opening Details:
If our mission statement piques your interest, we encourage you to apply for the currently open position of Customer ServiceRepresentative to work Monday - Friday 8:45-5:45 at our Branch located at 4605 Harrison Blvd. South Ogden, UT. This Customer ServiceRepresentative is responsible for establishing a full relationship with customers. The Customer ServiceRepresentative is personally committed to consistently creating a great customer experience by meeting a broad range of financial service needs. In addition, the CSR will help lead the branch team to attain branch goals. Adheres to all bank established policies, procedures and overall banking/compliance regulations.
Job Qualifications:
Previous customer service experience.
Basic computer and Microsoft Office Suite skills.
Previous cash handling experience preferred
High School Diploma or equivalent required
Benefits of Working with Us:
Bank of Utah's comprehensive benefits package includes:
Great work-life balance, with a Monday-Friday schedule
Competitive pay and benefits, including medical, dental and vision plans
401(k) plan and match up to 5 percent in our employee stock ownership program (eligibility requirements must be met)
12 paid bank holidays + paid time off, including paid parental leave
Volunteer opportunities to make a difference in the communities where you work and live
Awards and recognition to celebrate you and your colleagues for living the bank's values
Job Description:
Promotes, represents and welcomes current and potential customers, employees and vendors to the bank in a professional and inviting manner.
Develop a strong, value-added relationship with current and prospective customers by engaging in conversations that uncover their current and future financial needs. Provide solutions to ensure the customer feels understood, informed and confident in the bank and products/services offered.
Leads and encourages a positive working environment with a can-do attitude, which fosters our Cultural Beliefs.
Proficiently performs routine, basic and complex transactions and tasks including but not limited to:
Accept and process deposits, withdrawals, transfers, check cashing, loan payments and advances.
Maintain proper cash levels and keeps cash secure at all times. Accurately balances cash drawer and vault and reports variations in accordance with bank policy.
Process daily branch capture, verifying accuracy of scanned documents to minimize non-posts.
Collects information for outgoing wire transfers up to specified limit.
Basic account maintenance including address changes holds, and stop pays.
Open and Close all depository accounts including but not limited to: IRA, HSA, Business and Consumer accounts. Ensure proper Customer Identification (CIP) and Bank Secrecy (BSA) procedures are appropriately followed.
Completes required reports timely and accurately (including UAR and CTR)
Expert knowledge of Bank of Utah's depository products accounts, apps and online services along with a strong understanding of bank's products and services. Promote and refer other bank products/services to customers and convert service opportunities to sales when appropriate.
Proactively seek solutions to customer service and efficiency issues. Troubleshoot online and mobile banking issues. Service customer accounts and requests accurately in accordance with bank policy and procedure.
Maintain comprehensive and up to date knowledge of banking regulations related to assigned job function. Complete required compliance and job specific training.
Actively participate in meetings, individual and group feedback/training sessions.
Additional Responsibilities:
Quality, accuracy, reliability, friendliness, thoroughness and timeliness of services provided to internal and external customers
Understands and adheres to Bank policies and procedures
Ability to earn the trust and respect of customers and co-workers
Exhibits professional workplace appearance and conduct
Keeps bank, customer, and employee information confidential
Participates in training and appropriate professional development
Reliability in reporting to work regularly and on time
Informs customers and potential customers of additional Bank services when appropriate.
*The wage listed is within the range associated with this position. Actual compensation will be based on qualifications and experience.
$29k-33k yearly est. 10d ago
Customer Service Representative
Genpt
Guest service representative job in Ogden, UT
Must be eligible to participate in the DoD Skillbridge program
Under close supervision, the Customer ServiceRepresentative is responsible for accurately fulfilling customer orders and managing incoming customer calls.
• Responds to basic customer inquires regarding products, provides quotes, and handles order entry.
• Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales).
• Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters.
• May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries.
• Builds customer relationships to drive repeat business by relating to the customer and drive process improvements.
• Orders items to ensure appropriate inventory levels are maintained for customers.
• May place orders without approval for orders up to $5,000 per line and $10,000 per purchase order.
• Responsible for sourcing products in branch inventory, distribution center inventory or supplier inventory.
• Determines the most cost effective shipping method for customer orders.
• Partners with Account Representatives to ensure customer satisfaction.
• Expedites backorders. May pull inventory and prepare order for shipment to customer.
• May handle customer returns.
• Performs other duties as assigned.
EDUCATION & EXPERIENCE:
Typically requires a high school diploma or GED and zero (0) to three (3) years of related experience or an equivalent combination.
KNOWLEDGE, SKILLS, ABILITIES:
• Reliability, organization, and attention to detail required.
• Strong communication skills including written, verbal, and listening.
• Ability to multi-task and time management skills required.
• Moderate computer skills, including information processing, communicating internally and externally via email, using business systems and searching capabilities to find products on the internet.
• Product knowledge is preferred.
Must be eligible to participate in the DoD Skillbridge program
COMPANY INFORMATION:
Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay.
Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!
GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
$27k-35k yearly est. Auto-Apply 60d+ ago
Customer Service Representative - Ogden, UT
Kedia Corporation
Guest service representative job in Ogden, UT
Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field
Job Description
Tasks
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Check to ensure that appropriate changes were made to resolve customers' problems.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Refer unresolved customer grievances to designated departments for further investigation.
Review insurance policy terms to determine whether a particular loss is covered by insurance.
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
Tools
used in this occupation:
Autodialers
- Autodialing systems; Predictive dialers
Automated attendant systems
- Voice broadcasting systems
Automatic call distributor ACD
- Automatic call distribution ACD system
Scanners
Standalone telephone caller identification
- Calling line identification equipment; Dialed number identification systems DNIS
Technology
used in this occupation:
Contact center software
- Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email
Customer relationship management CRM software
- Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM
Electronic mail software
- Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook
Network conferencing software
- Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat
Spreadsheet software
- Microsoft Excel
Knowledge
Customer and Personal Service
- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Clerical
- Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
English Language
- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Qualifications
Skills
Active Listening
- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking
- Talking to others to convey information effectively.
Service Orientation
- Actively looking for ways to help people.
Persuasion
- Persuading others to change their minds or behavior.
Reading Comprehension
- Understanding written sentences and paragraphs in work related documents.
Critical Thinking
- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Writing
- Communicating effectively in writing as appropriate for the needs of the audience.
Coordination
- Adjusting actions in relation to others' actions.
Social Perceptiveness
- Being aware of others' reactions and understanding why they react as they do.
Negotiation
- Bringing others together and trying to reconcile differences.
Abilities
Oral Comprehension
- The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression
- The ability to communicate information and ideas in speaking so others will understand.
Speech Clarity
- The ability to speak clearly so others can understand you.
Speech Recognition
- The ability to identify and understand the speech of another person.
Written Expression
- The ability to communicate information and ideas in writing so others will understand.
Near Vision
- The ability to see details at close range (within a few feet of the observer).
Problem Sensitivity
- The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Written Comprehension
- The ability to read and understand information and ideas presented in writing.
Deductive Reasoning
- The ability to apply general rules to specific problems to produce answers that make sense.
Inductive Reasoning
- The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Additional Information
If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
$27k-35k yearly est. 12h ago
Hotel Night Auditor
Hampton Inn & Suites, Brigham City 3.9
Guest service representative job in Brigham City, UT
Job Description
Our property is looking for a night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has customer service experience! We provide the tools and training to bolster your hospitality career goals. If you are seeking an overnight position with a team of true professionals, apply today!
Compensation:
$13 - $14 hourly
Responsibilities:
Make sure every hotel guest has a pleasant stay
Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed
Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages
Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager
Qualifications:
Some college is preferred but a high school diploma or equivalent is required
Requires a flexible schedule that allows for overnight shift hours
Computer proficiency is required; experience with accounting or reservation software is preferred
Front desk clerk duties, guestservices, night auditor or previous hospitality experience is preferred but not required
Outstanding communication skills and excellent customer service skills are required
About Company
At Hampton Inn & Suites, part of the Hilton Hotel chain, we are committed to providing exceptional service to our guests. Located in the heart of downtown Brigham City, our hotel features 73 comfortable rooms and offers a welcoming environment where both guests and team members feel valued. We pride ourselves on being part of a close-knit team that works together to deliver outstanding service and create a positive atmosphere.
Why Work With Us? At Hampton Inn & Suites - Brigham City, we are more than just a hotel. We offer a supportive work environment where every team member is valued. As part of the Hilton family, you'll have access to excellent benefits and opportunities for growth within the hospitality industry.
$13-14 hourly 14d ago
Customer Service Rep(07550) - 1153 N. Main St.
Domino's Pizza 4.3
Guest service representative job in Logan, UT
ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.
We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you.
ADVANCEMENT
Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer servicerepresentative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.
DIVERSITY
Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.
SUMMARY STATEMENT
We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!
JOB REQUIREMENTS
You must be 16 years of age or older.
General Job Duties For All Store Team Members
Operate all equipment.
Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders Take inventory and complete associated paperwork.
Clean equipment and facility approximately daily.
Training
Orientation and training provided on the job.
Communication Skills
Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
Essential Functions/Skills
Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
Must be able to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
Ability to enter orders using a computer keyboard or touch screen.
Work Conditions
EXPOSURE TO
Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.
Sudden changes in temperature in work area and while outside.
Fumes from food odors.
Exposure to cornmeal dust.
Cramped quarters including walk-in cooler.
Hot surfaces/tools from oven up to 500 degrees or higher.
Sharp edges and moving mechanical parts.
SENSING
Talking and hearing on telephone. Near and mid-range vision for most in-store tasks.
Depth perception.
Ability to differentiate between hot and cold surfaces.
TEMPERAMENTS
The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.
Additional Job Details PHYSICAL REQUIREMENTS, including, but not limited to the following:
Standing
Most tasks are performed from a standing position. Walking surfaces include ceramic tile bricks with linoleum in some food process areas. Height of work surfaces is between 36 and 4.
Walking
For short distances for short durations
Sitting
Paperwork is normally completed in an office at a desk or table
Lifting
Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.
Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.
Cases are usually lifted from floor and stacked onto shelves up to 72 high.
Carrying
Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.
Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.
Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.
Pushing
To move trays which are placed on dollies.
A stack of trays on a dolly is approximately 24 - 30 and requires a force of up to 7.5 pounds to push.
Trays may also be pulled.
Qualifications
Additional Information
Additional Job Details
Climbing
Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.
Stooping/Bending
Forward bending at the waist is necessary at the pizza assembly station.
Toe room is present, but workers are unable to flex their knees while standing at this station.
Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.
Forward bending is also present at the front counter and when stocking ingredients.
Crouching/Squatting
Performed occasionally to stock shelves and to clean low areas.
Reaching
Reaching is performed continuously; up, down and forward.
Workers reach above 72 occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.
Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.
Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.
Hand Tasks
Eye-hand coordination is essential. Use of hands is continuous during the day.
Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists.
Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.
Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.
Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.
Machines, Tools, Equipment, Work Aids
Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.
$21k-27k yearly est. 10d ago
Hotel Front Desk Clerk
La Quinta Inn Layton 3.8
Guest service representative job in Layton, UT
Job DescriptionDo you have a passion for service and love to put a smile on people's faces? Then you might be an excellent fit for the hotel front desk agent position on our guestservices team! You'll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today!Compensation:
$13 - $15 hourly
Responsibilities:
Take incoming calls, online and in-person room bookings requests, and answer questions about guests' needs involving room rates, available rooms, amenities, rewards programs, and special requests
Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information
Handle customer complaints as necessary
Work with the housekeeping staff to ensure rooms are ready for new guests
Perform regular bookkeeping duties: make sure hotel guest information is current and correct
Qualifications:
Has previous experience or working knowledge of Microsoft Office and reservation management systems
At least one year of hospitality industry experience as a hotel front desk agent or similar position preferred
Excellent time management skills, organizational skills, customer service skills, and interpersonal skills
Must have graduated high school, received a GED or equivalent
Well-versed in taking telephone calls and handling stressful situations
About Company
Five Rivers Hospitality is a fast-growing Company with multiple brands throughout the US.
$13-15 hourly 10d ago
Night Auditor
Peg 4.4
Guest service representative job in Ogden, UT
Part-time Description
The Night Auditor is responsible for balancing daily financial transactions, preparing reports, and ensuring smooth overnight hotel operations. This role combines guestservice at the front desk with back-office accounting duties, requiring strong attention to detail, accuracy, and the ability to work independently during overnight shifts. The Night Auditor provides excellent service to late-arriving guests, resolves issues promptly, and sets up the hotel for a successful following day.
Perform nightly balancing of guest folios, room charges, and hotel revenue.
Reconcile daily financial transactions, credit card postings, and cash handling.
Generate and distribute daily audit reports for management review.
Complete accurate check-in and check-out procedures for overnight arrivals and departures.
Respond promptly to guest requests, complaints, and emergencies during overnight hours.
Monitor hotel security, perform property walks, and ensure guest safety.
Prepare the front desk for morning shift operations, including organizing reports and ensuring accuracy of reservations.
Maintain lobby and front desk area cleanliness and organization.
Follow security procedures, monitor guest access, and report any suspicious activity.
Assist with reservations, cancellations, and modifications.
Promote hotel services and amenities to enhance guest satisfaction.
Some properties may require driving hotel shuttle or guest cars to support overnight valet parking requests.
Requirements
Requirements:
High school diploma or equivalent; hospitality or customer service training preferred.
Previous experience in a front desk, reception, or customer service role desirable.
Strong communication, problem-solving, and interpersonal skills.
Proficiency with computers and reservation/property management systems (PMS experience a plus).
Ability to remain calm and professional under pressure.
Flexible schedule availability including weekends, and holidays. Overnights required.
Some locations may require a Drivers' License and insurability to operate company vehicles
Bilingual skills are a plus.
Physical Requirements:
Ability to stand for extended periods (up to 8 hours).
Frequent use of hands and arms for typing, phone handling, and guest interactions.
Occasionally lift or carry items up to 25 pounds (luggage or supplies).
Ability to bend, stoop, and reach as required.
Clear verbal communication and professional appearance at all times.
Salary Description $15-$17
$30k-36k yearly est. 12d ago
Customer Service Representative (Loan Consultant II)
Lendmark Financial Services 4.3
Guest service representative job in Ogden, UT
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and understand that people want to do business with people who care. That's one way we differ from our competitors. We are proud of what we as a team have accomplished. We will always strive for improvement, our motto since day one has been “Success is the only option.”
Lendmark Financial Services offers a comprehensive benefits package for employees and dependents that includes medical, dental, vision benefits, paid time off, paid holidays, 401(k), life insurance, long-term disability, tuition assistance and an employee assistance program. We also offer optional benefits such as critical care, auto, home and pet insurance as well as other ancillary insurance options.
GENERAL SUMMARY:
The role of Loan Consultant II is to provide exceptional customer experience while providing personal loan solutions. This position focuses on building a customer base through sales, loan extension and merchant referrals. Role success will be based on creation of customer experience, generation of business, compliance, attainment of monthly goals, and accuracy.
MAJOR DUTIES/RESPONSIBILITIES:
Greet, assist and solicit individuals entering the office and calling by phone; receive and process credit and employment verifications, and record information obtained.
Process payments, distributions, and make recommendations regarding loan approvals.
Approve loans up to established lending limits and complete loan closings.
Handle account activities related to collection accounts, including phone calls and face to face communications with customers.
Prepare reports, correspondences, transaction documentation, and record and file documentation; operate cash drawer, process bank deposits, maintain records and balances and closing of the branch.
Actively market all branch products and services to individuals.
Perform all other duties as assigned by management.
BASIC REQUIREMENTS:
High School Diploma or GED from accredited institution
2-4 plus years consumer finance or related experience
Cash handling; computer skills; customer service skills
Ability to work with minimum supervision
Excellent communication skills
Proficient working knowledge of Microsoft Windows, Excel and Word Applications
PREFERRED/DESIRED QUALIFICATIONS:
Associates or Bachelor's Degree
Bilingual, Spanish/English
COMPENSATION:
The salary range for this position is competitive based on the job duties as well as the specific Knowledge, Skills, Abilities and Experience of the selected candidate.
This position is eligible for Quarterly Incentive compensation based on individual and company performance guidelines.
WORK ENVIRONMENT:
Office Environment
If you are interested in a fast paced, high growth, team oriented and great culture environment, you'll enjoy a career with us!
$27k-35k yearly est. Auto-Apply 60d+ ago
Front Desk Associate
Scenthound
Guest service representative job in Syracuse, UT
Responsive recruiter Perks and Benefits:
Direct career growth path to Management positions (Ass. Manager, Manager) and additional options
Competitive hourly base pay, plus tips; sales bonuses
Medical, dental, and vision insurance benefits
Merit-based pay increases
Paid Vacation
Complimentary service membership
About the Position: The Sales & Front Desk Associate is a key position at Scenthound, focused on selling memberships while providing exceptional service to every customer.
This position requires:
Sales experience and confidence (membership sales are highly valued!)
Customer service experience (retail, restaurant)
Computer/ Technology proficiency
A passion for dogs and dog health & wellness!
Reliable transportation
Willingness to work in a smoke-free environment
Who We Are Looking For:We are searching for a goal-oriented team member who has a passion for sales and customer service! A successful Sales & Front Desk Associate is outgoing, self-motivated, an independent problem solver, and a compassionate dog lover! We are looking for a motivated team member who wants to advance their career through our training path to become a Scenthound Manager!
Tasks:
Drive membership sales through health and wellness education
Drive key performance indicators - average ticket price and rebook ratio - through memberships, service
add-ons, and retail sales
Develop membership leads; Follow up with potential members
Answer phone calls, schedule customer appointments, manage customer profiles and records
Manage cash drawer - responsible for daily cash handling
Manage customer expectations; Resolve customer concerns; Retain memberships
Adhere to Scenthound sanitary and cleaning practices - keep the reception area clean and presentable
Perform other tasks and duties as assigned by the Scenter Manager
Skills and Abilities:
Confidence in selling services and products
Ability to connect with customers (both canine and human!) and provide outstanding customer service
Ability to learn our products and services to educate the dog parents; speak to our values and culture as the basis for our services
Effective communication with team members and dog parents (in person and on the phone)
Independently solve problems using Scenthound values and culture as a guide
Attention to detail
Time-management; Scheduling appointments efficiently
Accountability; hold oneself and others to Scenthound standards
Compensation: $12.00 - $14.00 per hour
$12-14 hourly Auto-Apply 60d+ ago
Guest Services Host
Mountain Capital Partners
Guest service representative job in Eden, UT
Resort Hosts strive to continuously provide excellent customer service and the Freedom to ski for our guests. Hosts are expected to participate with other departments to gain an understanding of all resort layout, products, services, events and promotions to assist our guests in having a great experience. You will support day-to-day resort operations throughout the base area. You must be detail-oriented and also open-minded, creative, and excited to bring new ideas to the table in efforts to best serve guests and support the team. If you're a fan of skiing, the outdoors, providing fun to others, and staying cool in a fast-paced environment, then you'll fit right in. This position is great for anyone who loves to ski/snowboard, as we have great perks for our employees to also enjoy our resort and sister resorts throughout the country. Employees also receive discounts. Please see the complete listing of employee perks on our website.
Essential Duties/Functions:
* Successfully perform duties at a minimum of three departments
* Provide direction and information to resort guests
* Parking Support
* Food and beverage support
* Ticket scanning support
* Rental boot fitting support
* Reloadable card distribution
* Custodial support
* Complete "opening" and "closing" procedures/processes /checklists.
Other Responsibilities:
* Be willing to jump in and help wherever needed. Provide support to Rental and Ski and Ride School departments with respect to daily operations..
* Other duties as assigned.
Knowledge, Skills, and Abilities:
* Skill in Google Workspaces and standard computer interfaces.
* Skill in providing expectation-exceeding customer service to all guests.
* Excellent written and verbal communication with co-workers and guests.
* Demonstrates teamwork, contribution to team objectives, and ability to collaborate with others daily.
* Proven commitment to providing outstanding customer service.
* Ability to maintain professionalism, including during periods of tension or while under pressure.
* Commitment to providing a safe work environment for employees and guests.
* Outstanding work ethic and attendance; willingness to work extra hours, holidays, and weekends.
* Strong personal initiative
$22k-30k yearly est. 40d ago
Learn more about guest service representative jobs
How much does a guest service representative earn in Logan, UT?
The average guest service representative in Logan, UT earns between $17,000 and $29,000 annually. This compares to the national average guest service representative range of $20,000 to $34,000.
Average guest service representative salary in Logan, UT