Guest service representative jobs in Madison, IN

Are you a recent graduate or a professional looking for an exciting career change? Join our team as a Logistics Representative, where you'll gain hands-on experience and learn the fundamentals of freight brokerage in a dynamic, fast-paced environment. This entry-level role is designed to provide exposure across operations, sales, and support functions within a third-party logistics (3PL) brokerage. Through our accelerated training and onboarding program, you'll work closely with industry professionals who are eager to share their knowledge and mentor you. As you grow, we'll identify your individual strengths and align them with opportunities across the business, setting the stage for a long-term career in logistics. Logistics Representative responsibilities and essential job functions include, but are not limited to the following: Learn the core principles of freight brokerage, including carrier relations, load management, and customer service Support daily logistics operations such as load tracking, scheduling, and problem-solving in real time Partner with sales and carrier representatives to ensure efficient freight movement and exceptional customer experiences Gain exposure to technology platforms and tools that drive logistics operations Participate in a structured training program designed to build knowledge, confidence, and skillsets Develop professional relationships with team members, customers, and carriers What we're looking for: We're seeking highly motivated, driven, and adaptable individuals who are ready to take on challenges and grow in a high-energy industry. This role is perfect for recent graduates and career changers who want to build a foundation in logistics. Strong work ethic with a results-driven mindset Ability to thrive in a fast-paced, ever-changing environment Excellent communication and interpersonal skills; relationship management skills Problem-solving ability and resourcefulness under pressure Team-oriented with a willingness to collaborate and learn Basic understanding of business, supply chain, or transportation (a plus, but not required) Logistics Service Representative Qualifications, Knowledge, Skills, and Abilities: High School Diploma or GED; Bachelor's degree preferred, but not required No prior logistics experience necessary - we provide full training Demonstrated ambition and eagerness to learn Proficient in utilizing various technology platforms, including Microsoft Office Suite (Word, Excel, Outlook) Ability to read, write, and speak English fluently Ability to maintain regular and reliable attendance, with or without reasonable accommodation

←Back to all jobs at Home2 Suites Florence Cincinnati Airport South Guest Service Representative 2nd shift Home2 Suites Florence Cincinnati Airport South is an EEO Employer - M/F/Disability/Protected Veteran Status POSITION TITLE: 2nd Shift Guest Service Representative REPORTS TO: Guest Service Manager / Assistant General Manager / General Manager POSITION SUMMARY The Guest Service Representative is responsible for all guest interactions at the front desk, including registration, departure processing, and communication of hotel services. This role requires a high level of customer focus, providing an opportunity for an engaging and outgoing personality to create positive guest experiences. Duties also include processing payments and responding to guest inquiries, while following all procedures set by management. WHO IS THIS POSITION FOR? The 2nd shift Guest Service Representative role is best suited for someone who: • Enjoys engaging with guests and has a friendly, outgoing personality. • Has strong communication skills and a passion for delivering excellent customer service. • Is adaptable, able to handle multiple tasks, and can maintain a positive attitude in a fast-paced environment. • Takes ownership of guest experiences, ensuring they are pleasant and accommodating. WHY JOIN OUR TEAM? • Competitive hourly pay with opportunities for performance-based incentives. • Vacation / Sick / Bereavement / Holiday Pay. • Health/Vision/Dental Insurance. • Life / STD Insurance. • 401k. • Employee Discounts (Brand Hotels & Company Hotels). • Free, Third-Party Employee Assistance Program (personal and professional). • Opportunities for growth within Vista Host's expanding portfolio. DUTIES AND RESPONSIBILITIES • Provide exceptional customer service to all hotel guests, making their stay as comfortable and enjoyable as possible while achieving team and brand goals. • Perform quality assurance (QA) requirements for the front office department. • Ensure compliance with hotel policies, procedures, and relevant ordinances regarding personnel, security, cash handling, guest relations, and safety. • Remain highly visible and readily available for guests, taking initiative to offer assistance or answer questions. • Adhere to hotel credit policies, including credit card authorization, direct bill accounts, cash payments, and incidental deposits. • Manage guest complaints, taking ownership to resolve issues and ensure superior guest satisfaction. • Greet, register, suggestively sell (and upsell), issue room keys, and assign rooms in a friendly and efficient manner. • Provide information about the hotel, amenities, local dining, attractions, and travel directions. • Accurately check out guests and communicate departures to housekeeping. • Make, confirm, and cancel reservations via telephone, computer, and written communication. • Answer and route internal and external phone calls in a friendly manner, following prescribed procedures. • Update the shift-to-shift log regularly to ensure clear communication between shifts. • Maintain cleanliness and organization of the hotel lobby, coffee stations, and front desk area. • Assist other departments as needed and perform other related duties as assigned. POSITION REQUIREMENTS • Must be able to communicate effectively in English, both written and verbally. • Must be able to stand for extended periods. • Must be able to lift up to 20 lbs. • Ability to work independently and manage tasks without supervision. Please visit our careers page to see more job opportunities.

Guest Services Representative Posting and Description Scarlett Hotel Group was created BY and FOR the next generation of hospitality leaders. Established by a group of experienced hotel entrepreneurs with long histories of success in rapid growth organizations. We are the same group of people that believe that hospitality should exist in all facets of the business world but especially in our hotels. Our mission is to develop a portfolio of great hotels managed by exceptional people who absolutely love what they do and are excited to come to work each day. As a Guest Services, a day at the office can include: • Being a Chief Reminding Officer to your team by ensuring checklists and daily tasks are completed accurately, to ensure a smooth and profitable operation. • Engaging with our guests by responding to reviews in a timely manner and honoring our Rewards members with unexpected delights! • Showcasing your self-confidence, energy and enthusiasm during huddles and ensuring Guest Service Targets are exceeded. REQUIREMENTS ABOUT YOU Do you always come up with solutions instead of just bringing problems to the table? When faced with staffing challenges do you rise to the occasion and step in as needed? Do you understand what motivates your team and are able to tap into those needs and desires in an effective way? Do you take time and resources to engage in professional development so that you can better support your team? If so, you might be our next Guest Services Team Lead! You are creative and a team player. You motivate and captivate your team with your tender approach and your impressive knowledge of how to wow your guests. You meet deadlines and feel comfortable coaching teams and are focused on attention to detail. You know a little bit about all aspects of hotel operations including food and beverage, guest services and housekeeping and can inspire others to collaborate with you. You are flexible and understand that your job is not a typical 9-5, and your weekend presence is often required to support your team. You are pleasant and infectious; your team members just can't wait to be around you! View all jobs at this company

About Global Atlantic Global Atlantic is a leading provider of retirement security and investment solutions with operations in the U.S., Bermuda, and Japan. As a wholly-owned subsidiary of KKR (NYSE: KKR), a leading global investment firm, Global Atlantic combines deep insurance expertise with KKR's powerful investment capabilities to deliver long-term financial security for millions of individuals worldwide. With a broad suite of annuity, preneed life insurance, reinsurance, and investment solutions, Global Atlantic, through its issuing companies, helps people achieve their financial goals with confidence. For more information, please visit *********************** Client Care Advocate - Annuities Start Date: February 23, 2026 Location: Batesville, IN Hourly Rate: Hartford - $17.58 per hour + overtime pay and bonus opportunities Paid Training: Training lasts approximately 12 weeks Training hours are Monday - Friday, in-office, from 8:30am - 5:00pm EST and consists of both classroom training sessions as well as time on the phone in the contact center fielding incoming calls After training, you will follow a hybrid schedule Our contact center is open as follows: Monday - Thursday 8:00am - 7:00pm EST Friday 8:00am - 6:00pm EST This role will work an 8 hour shift once training is complete. Depending on business needs your shift will run between 8:00am EST and 7:00pm EST. Perks and Benefits: $500 sign-on bonus All IT equipment provided Hybrid work schedule after training period (M -TH in office) Free lunch and parking Referral bonuses Eligible for annual bonus and eqity Comfortable workspaces and game rooms 12 days annual PTO plus 5 sick days, 11 holidays, and volunteer time off Health Insurance Training & career advancement 401(k) match and equity opportunities Tuition, adoption, and lifestyle reimbursement POSITION OVERVIEW Global Atlantic has an exciting opportunity for a Customer Service Specialist position based in Batesville, IN or Hartford CT. This person participates as a member of a team of customer service representatives engaged in processing insurance support phone calls, post call activities and completion of call back commitments involving our annuity customers, internal and external, by performing the following duties: RESPONSIBILITIES: Understands insurance products, procedures, and system capabilities Responds to inbound calls providing excellent customer service Documents telephone conversations and written communication into a computer database or tracking system maintaining accurate corresponding hard copy files where applicable Receives and resolves telephone inquiries from parties of the contract within service standards Identify, communicate, and proactively work to solve problems or issues Accurately answer all consumer/customer questions regarding all Global Atlantic products and accurately articulate features, advantages, and benefits and understanding the variances by State Investigates client request or complaints utilizing system and contract provisions to provide resolution within established administrative and compliance guidelines Focuses on Global Atlantic's long-term success by building strong (internal and external) customer relationships Responsible for reporting to work at the start of scheduled shift and must be comfortable with having all calls recorded for quality assurance Main contact for assigned sales representatives, accounts, and states Provides a broad range of technical and operational support to clients and agents Knowledgeable in using reporting tools and using good judgment when supplying reports to external customer and ensuring no breach in privacy Participation in team meetings and other cross functional groups is expected This person is knowledgeable in commission triggers by product, commission payment and chargeback by product and distribution channel Provides other duties as assigned by management REQUIRED QUALIFICATIONS: Bachelor's degree or equivalent work experience 1+ years' experience in customer service Strong PC and Software skills, especially Microsoft Office products Insurance industry knowledge is a plus PREFERRED QUALIFICATION: Proven ability to grasp new products, concepts, and procedures Understanding of the industry, sales process, and distribution channel Strong attention to detail with excellent organizational skills Great interpersonal and team skills required Strong written and oral communication skills Excellent phone presence and presentation Ability to maintain positive attitude and composure in dealing with difficult situations Demonstrated flexibility with schedules and time management This position is not eligible for visa candidates now or in the future. #LI-KS1 Privacy Statement Our employees are in the office 5 days per week in New York and 4 days per week in all other offices. If you have questions on this policy or the application process, please reach out to ***************** Global Atlantic reserves the right to modify the qualifications and requirements for this position to accommodate business needs and regulatory changes. Future adjustments may include obtaining specific licenses or certifications to comply with operational needs and conform to applicable industry-specific regulatory requirements, state and federal laws.

At Capital Plaza Hotel, we believe in creating memorable guest experiences “From Our Family to Yours.” As the first face our guests see, the Front Desk Attendant plays a vital role in making every stay exceptional. If you are welcoming, professional, and passionate about hospitality, we'd love for you to join our team. Compensation and Benefits: $12.00 - $13.00/ per hour. Full-time team members receive benefits including health, dental, vision, and life, 401(k), STD, LTD, paid holiday, vacation, personal & sick time, lean management training, and numerous other employee discount benefits through our HR provider LL Roberts. What You'll Be Doing: As a Front Desk Attendant, you will: Welcome and check in guests with warmth, professionalism, and efficiency Manage reservations, room assignments, and payments using our property management system Provide guests with helpful information about hotel amenities, policies, and the local area Handle guest inquiries, requests, and complaints with positivity and problem-solving skills Collaborate with housekeeping and maintenance teams to ensure seamless service Keep accurate records of room availability, charges, and guest accounts Maintain a clean, organized, and hospitable front desk area Uphold our service promise: delivering exceptional experiences every step of the way What We're Looking For: High school diploma required; hospitality or customer service experience preferred Strong computer skills (Microsoft Word, Excel; hotel reservation systems a plus) Positive personality with great communication and teamwork skills Dependable, detail-oriented, and proactive problem solver Flexible to work 1st shift, 2nd shift, weekends, and holidays Ability to stand for long periods, bend, lift up to 40 lbs, and thrive in a fast-paced environment Why You'll Love Working with Us! Be part of a supportive, people-focused team (we love people-guests and coworkers alike!) Gain hands-on hospitality experience in a respected local hotel Opportunities to grow within Taylor Hospitality's family of properties Competitive pay and team-oriented work environment Ready to be the face of Capital Plaza Hotel? Apply today and bring your positive energy, hospitality spirit, and passion for people to our team. Additional Information: Kindly, be aware that the job description provided is not an exhaustive account of the activities, duties, or responsibilities entailed for this role. Standard Operating Procedures, Training Checklists, and Departmental Handbooks will be provided to ensure the Team Member is trained in all duties and responsibilities of the position. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Up to Par Management and Taylor Hospitality are Equal Employment Opportunity companies, we are proud to be an equal opportunity workplace and an affirmative action employer. We are committed to equal employment opportunity regardless of race, religion, sex, national origin, sexual orientation, age, citizenship, marital status, or disability. About the Company: Up to Par Management | Taylor Hospitality Vision is to be an Exceptional Hospitality and Golf Management Company built by Exceptional Team Members who are Delivering on our Purpose to Positively Impact Others.

**What Customer Operations Support contributes to Cardinal Health** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. The Representative II, Customer Service Operations is responsible for providing services to customers by acting as a liaison in problem-solving, research and order problem/dispute resolution. **_Responsibilities_** + Offer professional and timely service as a representative of Cardinal Health at-Home + Support an inbound call queue, providing assistance in placing orders, searching products, processing returns, responding to order inquiries, providing delivery updates, and answering questions + Provide problem resolution for order issues in a timely manner **_Qualifications_** + High School diploma, GED or equivalent, or equivalent work experience, preferred + 2-4 years' experience in Customer Service preferred + Prior computer experience using Microsoft Office systems required + Team-oriented mindset + Demonstrate a passion for healthcare + Strong organizational skills and attention to detail **_What is expected of you and others at this level_** + Applies acquired job skills and company policies and procedures to complete standard tasks + Works on routine assignments that require basic problem resolution + Refers to policies and past practices for guidance, including usage of SOP's and written instructions. + Receives general direction on standard work; receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems + Demonstrate excellent communication skills + Must be able to multitask in a fast-paced environment + Must maintain a distraction free workspace. **Anticipated hourly range:** $15.70 per hour to $22.50 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 02/16/2026 *if interested in opportunity, please submit application as soon as possible. _The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._ _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS: Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system Assesses customer need for additional products/services Assesses customer compliance with physician orders Answers questions and provides customer education regarding products/services Documents calls in computerized record keeping system Enters customer orders in computerized system Verifies and updates demographic information such as address and telephone number in computerized records

This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS: Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system Assesses customer need for additional products/services Assesses customer compliance with physician orders Answers questions and provides customer education regarding products/services Documents calls in computerized record keeping system Enters customer orders in computerized system Verifies and updates demographic information such as address and telephone number in computerized records

DTID dba Domino's Pizza recognizes the best way to achieve success is to first ensure the satisfaction of its team members. Treating team members exceptionally well is just one way we are committed to putting our people first. Domino's is proud to provide a fair and comprehensive rewards package. we have over 10,000+ employees with over 21+ all across Indiana and Kentucky area. We are always looking for exceptional talent and dedication. Job Description You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. Qualifications Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments, and complaints. Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the customer service process. Managing a team of junior customer service representatives. Ensure customer satisfaction and provide professional customer support. Additional Information All your information will be kept confidential according to EEO guidelines.

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities. Job Description The Lead Guest Service Agent is responsible for providing superior service to both the internal and external customer. The Lead Guest Service Agent: Maintains an efficient and effective Hotel Front Office work group via direction from the Assistant Front Desk Managers. Provides training, assistance, and on-the-job work direction to the Front Desk Agents, Night Auditors, PBX Agents, Bell Attendants, Valet Attendants and Ogle Haus to ensure accurate, exceptional and courteous room registration and check-outs. Welcomes and provides service to guests of the hotel. Provides general leadership and work direction of department team members, including but not limited to: Organizing and assigning work. Prioritizing workload and assignments to ensure orderly and efficient completion by department team members. Directing department team members in the successful completion of assigned work. Enforcement of department and company policies. Instructing and training department team members in the successful performance of their duties. Other leadership and work direction duties as assigned by Management. The Lead Guest Service agent does not perform managerial tasks such as performance reviews, hiring or terminations; although they may provide input to management regarding such matters. Qualifications Effective communication skills. Must be able to obtain and maintain all licenses / certification per Federal, State, and Gaming regulations. Must be 21 years of age. The skills and abilities necessary for this position are typically acquired through the completion of a high school education or equivalent, in addition to two months of on-the-job training or related experience Additional Information Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Job Summary: We are looking for a Guest Service Representative/Front Desk Clerk who will be responsible for greeting and welcoming guests to the hotel. Completes check-in and/or check- out of the guests stay. Accommodates special requests, follow thru with established check-in/out procedures. Benefits Competitive Pay Paid Time Off Employee Rate Discounts for Hotel Stays Team Work Environment Opportunities for Growth Responsibilities Greet customers promptly with a friendly and sincere welcome. Use a clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as hotel amenities and local attractions Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record vouchers and other forms of payment. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer Complete registration process by inputting and retrieving information from the computer system, confirming information including number of guests and room rate. Promote all marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons and area's attractions Promptly answer the telephone using a clear speaking voice. Answer telephone with the hotel's scripted greeting. Input messages into the computer and retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. Ensure all guest correspondences are kept confidential Close guest accounts at time of check out and inquire guest of satisfaction. In the event of dissatisfaction, contact management immediately Resolve issues such as location changes, providing additional room amenities and credit issues Record guest comments or complaints by listening and offering assistance in order to resolve any problems such as price conflicts, insufficient heating/cooling, etc. Performs miscellaneous job-related duties as assigned Requirements and Qualifications Regular attendance is essential May be required to work varying schedules and holidays Required to fully comply with the hotel's rules and regulations Any combination of education and experience equivalent to graduation from high school or any other combination of education, training, or experience that provides the required knowledge skills and abilities Requires continual standing and movement throughout front office area Periods of standing exceeding 50% of work shift are required Maintain a well-groomed and professional appearance About Us: American Hospitality Management, Inc. (AHM) is a nationwide, award-winning, hospitality management group servicing limited and full service hotels, extended stay, and resort properties. The team culture throughout AHM Corporate and each property is unlike any other. We are one big team who provide a creative and collaborative environment for one another, supports each other, and assists each other whenever we are able. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

The Guest Service Agent (2nd shift) is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following high standards of quality to ensure guest satisfaction. This position will anticipate guest needs, exceed expectations, and implement creative solutions to provide exceptional service while complying with brand standards. **A valid drivers license and some weekend availability is required in order to be considered for this position. This position requires cross training on our airport shuttle van** Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.

Essential Job Functions: Provide superior service to all customers. Answer and assist all calls presented within the Guest Services, PBX and Front Desk areas. Accurate reservations input into property reservations system. Accurate checking in and checking out/posting of hotel guests. Responsible for the daily maximization and occupancy and rate goals. Responsible for assigning casino patrons to the correct promotion or event blocks along with the appropriate number of entries. Responsible for accurate data entry into all hotel and casino systems. Complete daily reports and checklists. Deliver/sort mail; bulk mailings. Notify the Hotel Supervisor of any inventory shortages with room blocks or event blocks. Assist in baggage and coat check customer service. Greet group guests visiting the property. Provide service to internal and external customers which reflects the company culture of Satisfaction, Togetherness, Appreciation and Recognition. (S.T.A.R.) Responsible for immediately informing on-site IGC Agent on duty, Security and Supervisor on Duty of any Internal Control or State Regulation violations related to gaming activity of which you commit, witness or become aware; must report pursuant to company Self-Reporting Policy. Other Job Functions: Perform miscellaneous duties as assigned. Maintain complete knowledge of departmental policies, procedures and service standards. Job Qualifications: Experience Required: Guest Service Center Agent or similar experience. Education Required: High school diploma or equivalent. Skills, Knowledge and/or Abilities Required: Professional and positive demeanor. Excellent customer service skills, outstanding verbal and written skills, detail oriented. Ability to communicate clearly and accurately with all external & internal customers. Must be able to work weekends, evenings and holidays. Knowledge of hotel and casino system helpful. Able to prioritize tasks and adapt to change as necessary. Strong computer skills. Licenses, Certifications, Bonding, and/or Testing Required: Indiana Gaming Commission Occupational License - Level 2. Other Specialized Requirements: Must be able to pass Rising Star Hotel Comping Test.

Job Description Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required, but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now. Compensation: $14 - $14.50 hourly Responsibilities: Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management Complete additional bookkeeping, administrative, and accounting procedures as requested Ensure all guests feel they are having an exceptional experience at the property Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages Be able to work on your feet for a typical shift for 8 hours at a time in a dynamic, fast-paced environment Qualifications: Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required Must be computer proficient; experience with accounting or reservation software is a bonus Some college is preferred but a high school diploma or equivalent is required Excellent customer service and communication skills are required Requires a flexible schedule that allows for overnight shift hours Must be 21 years of age or older to be considered for this position Must be able to stand on your feet for 8 hours during a typical shift Please only apply if you meet each of these criteria About Company Founded in 2005, Rolling Hills Hospitality operates 20 hotel properties with a central focus on exceeding guest expectations. We've earned a reputation as one of the premier hotel development and management firms in the region by combining high operational standards with a streamlined, scalable business model. Through strategic management agreements, we oversee hiring, training, and leadership for teams across the Ohio Valley and beyond. Our portfolio includes strong partnerships with the nation's top hotel brands-Marriott, Hilton, IHG, and Hyatt-reflecting our commitment to quality and consistency. At Rolling Hills Hospitality, we live by the principle: “If we take care of our employees, then our employees will take care of our guests.” We strive to create a fun, supportive, and growth-oriented work environment, positioning our team for long-term success and excitement in the hospitality industry.

General Hotels Corporation is seeking a skilled Night Auditor to join our team at the Hilton Garden Inn Jeffersonville, Indiana hotel. The Night Auditor will be responsible for balancing and auditing the accuracy of room revenue, food and beverage revenue, cashier's reports, guest and house accounts, and other revenue. This position will also assist with the preparation of all reports. Responsibilities: Complete and transmit accounting reports and supporting documents Act as hotel system liaison during night hours Perform all guest service functions as required Assist in booking room reservations Answer hotel phone calls Qualifications: Previous customer service experience is required Previous experience in a similar position or within a hotel preferred Excellent communication skills, both verbal and non-verbal Hospitality-oriented demeanor is required Candidate should be willing to go above and beyond for our guests and have a professional, positive attitude Excellent phone and computer skills Ability to work overnight on a full-time basis Ability to read and speak English Previous cash handling experience preferred Monday and Tuesday nights are required Benefits Medical, Dental, and Vision Insurance Options Company Paid Life Insurance Company Paid Telemedicine Supplemental Life Insurance 401(k) with company match Earned Wage Access (“on-demand pay”) through PayActiv Hotel Room Discounts Company Paid Employee Assistance Program Perks through Benefit Hub Generous Time Off Package General Hotels Corporation is committed to enriching lives through award-winning hospitality. GHC is one of the largest hotel management companies headquartered in the Midwest, with a 60+ year history of providing excellent guest service. We recognize that our associates are the key to our continued success and have a long history of promoting from within. General Hotels Corporation is an equal opportunity employer. We participate in E-Verify to confirm employment eligibility.

Full-time Description Job Title: Hotel Night Auditor We are seeking a detail-oriented and customer-focused Hotel Night Auditor to join our team. The ideal candidate will be responsible for managing the front desk during the night shift, ensuring a smooth and efficient operation while providing exceptional service to our guests. Key Responsibilities: - Perform nightly audits of financial transactions and ensure accuracy in reporting. - Handle guest check-ins and check-outs efficiently and courteously. - Address guest inquiries and resolve any issues that may arise during the night. - Maintain the security of the hotel and ensure the safety of guests and staff. - Prepare and distribute daily reports to management. - Assist with inventory management and ordering of supplies as needed. - Collaborate with other departments to ensure a seamless guest experience. Skills and Qualifications: - High school diploma or equivalent; additional education in hospitality management is a plus. - Previous experience in a hotel or customer service role preferred. - Strong attention to detail and organizational skills. - Excellent communication and interpersonal skills. - Ability to work independently and manage time effectively. - Proficiency in hotel management software and Microsoft Office Suite. - Flexibility to work overnight shifts, weekends, and holidays as required. We offer a competitive salary and benefits package, along with opportunities for professional growth and development. If you are passionate about hospitality and providing outstanding service, we encourage you to apply.

About Global Atlantic Global Atlantic is a leading provider of retirement security and investment solutions with operations in the U.S., Bermuda, and Japan. As a wholly-owned subsidiary of KKR (NYSE: KKR), a leading global investment firm, Global Atlantic combines deep insurance expertise with KKR's powerful investment capabilities to deliver long-term financial security for millions of individuals worldwide. With a broad suite of annuity, preneed life insurance, reinsurance, and investment solutions, Global Atlantic, through its issuing companies, helps people achieve their financial goals with confidence. For more information, please visit *********************** Job Title: Client Care Advocate - Preneed Location: Batesville, IN Start Date: February 23, 2026 Pay: $17.58 per hour + overtime pay Training Schedule: 6-8 weeks (Monday-Friday, 8:30 am - 5:00 pm EST) Post-Training Schedule: 8-hour shift, Monday-Friday, hours after training will be 9:30-6pm EST, need to be flexible with shift time Perks and Benefits: $500 cash sign-on bonus All IT equipment provided Hybrid work schedule after training period Free lunch and parking Referral bonuses Eligible for annual bonus Comfortable workspaces and game rooms PTO, Sick Days, Paid Company Holidays Free health insurance - employee & children levels based on salary band Training & career advancement 401(k) match and equity opportunities Tuition, adoption, and lifestyle reimbursement RESPONSIBILITIES: Understands insurance products, procedures, and system capabilities Responds to inbound calls providing excellent customer service Documents telephone conversations and written communication into a computer database or tracking system maintaining accurate corresponding hard copy files where applicable Receives and resolves telephone inquiries from parties of the contract within service standards Identify, communicate, and proactively work to solve problems or issues Accurately answer all consumer/customer questions regarding all Global Atlantic products and accurately articulate features, advantages, and benefits and understanding the variances by State Investigates client request or complaints utilizing system and contract provisions to provide resolution within established administrative and compliance guidelines Focuses on Global Atlantic's long-term success by building strong (internal and external) customer relationships Responsible for reporting to work at the start of scheduled shift and must be comfortable with having all calls recorded for quality assurance. Main contact for assigned sales representatives, accounts, and states Provides a broad range of technical and operational support to clients and agents Knowledgeable in using reporting tools and using good judgment when supplying reports to external customer and ensuring no breach in privacy Participation in team meetings Provides other duties as assigned by management REQUIRED QUALIFICATIONS: High School diploma or GED required 1+ years of work experience in customer service Strong PC and Software skills, especially Microsoft Office products Insurance industry knowledge is a plus PREFERRED QUALIFICATION: Proven ability to grasp new products, concepts, and procedures Understanding of the industry, sales process, and distribution channel Strong attention to detail with excellent organizational skills Great interpersonal and team skills required Strong written and oral communication skills Excellent phone presence and presentation Ability to maintain positive attitude and composure in dealing with difficult situations Demonstrated flexibility with schedules and time management This role is not eligible for visa sponsorship now or in the future Privacy Statement Our employees are in the office 5 days per week in New York and 4 days per week in all other offices. If you have questions on this policy or the application process, please reach out to ***************** Global Atlantic reserves the right to modify the qualifications and requirements for this position to accommodate business needs and regulatory changes. Future adjustments may include obtaining specific licenses or certifications to comply with operational needs and conform to applicable industry-specific regulatory requirements, state and federal laws.

Job Summary: We are looking for a Night Auditor to prepare a summary of cash, check and credit card activities reflecting the hotel's daily financial totals. This person will post room charges and taxes to guest accounts including any additional guest transactions. They will comply and maintain files and reset systems for next day operations/functions. Benefits Competitive Pay Paid Time Off Employee Rate Discounts for Hotel Stays Team Work Environment Opportunities for Growth Responsibilities Greet, assist and register guests upon arrival into the computer system, verifying reservation information Respond to guest needs, special requests and complaints. Communicate all guests needs to next shift Verify that all charges (room rates, discounts, etc.) are assigned to the appropriate departments/guest accounts Prints up and files reservations for the next business day Prepare daily reports as required by management Check figures, postings and documents for accuracy Prepare End of Day procedure Balance the day's charges, making any corrections as necessary Input into the PC revenue, expenses and allowances to generate daily reports Balance all revenue and settlement accounts nightly, maintain files and reset the system for next day operations Perform other duties and responsibilities asked by the General Manager and the Assistant General Manager based upon hotel needs Other: Regular attendance is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the nature of the hospitality industry, employees may be required to work varying schedules and holidays to reflect the business needs of the hotel. Upon employment, all employees are required to fully comply with all rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate Hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. Education Requirements: Any combination of education and experience equivalent to graduation from high school or any other combination of education, training or experience that provides the required knowledge skills and abilities. Work Environment/Physical Requirements: Inside with protection from weather but not necessarily changes in temperature. Physical activities include standing for long periods of time. Walking, talking, seeing, hearing, reaching, bending, grasping and holding. Considerable repetitive motion of hands, fingers and wrists as pertains to the operation of a computer keyboard. Requires working all night time hours. Ability to lift up to 25 pounds. Grooming: Cleanliness and personal hygiene are not only common social standards, but are also an essential part of providing the best service to our guests. Neatness, moderations, and good taste in your dress and manner contribute much to the impression you make. As a Team Member, you project the hotel's image; therefore, it is important that you are well-groomed and dressed in a businesslike manner at all times. About Us: American Hospitality Management, Inc. (AHM) is a nationwide, award-winning, hospitality management group servicing limited and full service hotels, extended stay, and resort properties. The team culture throughout AHM Corporate and each property is unlike any other. We are one big team who provide a creative and collaborative environment for one another, supports each other, and assists each other whenever we are able. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

PURPOSE: The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include registering guests, making reservations, preparing daily reports, balancing transactions, and conducting security walks. RESPONSIBILITIES: Approach all encounters with guests and associates in a friendly service-oriented manner. Maintain regular attendance in compliance with Athena Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards). Run all reports as required for Food and Beverage audit. Complete the Night Audit checklist for computer procedures daily. Balance the day's work (i.e., movie revenue telephone postings valet laundry servers and desk agent's paperwork etc.). Maintain cashiering responsibilities as per Front Office procedures. Fulfill all Front Office functions between the hours of 11:00 p.m. and 7:00 a.m. Follow up to ensure periodic checks by the Midnight House Attendant are made of building and guest corridors to ensure all areas are locked and secured (property specific) Handle and follow through on all guest requests daily from 11:00 p.m. until 7:00 a.m. Maintain proper record keeping (i.e., logbooks etc.) according to Athena Hospitality standards. Complete the initial direct bills daily and place on the Property Accountant's desk; Attach all folio/banquet check back-up to the bills. Have a working knowledge of security procedures. Prepare and distribute the Daily Flash Report as needed. Transfer the master or house accounts as necessary. Distribute work (i.e., revenue printouts charge and paid folios vouchers and checks etc.) as directed by SOPs. Train any new Night Auditors as requested. Assign delivery of newspapers daily. Deliver or assign delivery of Express Check-Out's. Follow up to ensure that nightly walk-through includes removal of all room service trays and straightening of pool and Jacuzzi area (property specific) Complete any miscellaneous duties as required (i.e., resetting Food and Beverage P.O.S. where necessary distribution of credit 'Watch List' and preparation of daily revenue summary). Perform any other duties as requested by the Guest Services Manager or any other member of management. Maintain proper operation of the telephone switchboard and ensure that all Athena Hospitality performance standards are met. Have knowledge of and assist in emergency procedures as required. Handle check-ins and check-outs in a friendly, efficient and courteous manner. Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system. Use proper two-way radio etiquette when communicating with other associates. Maintain an up to date working knowledge of all property amenities as well as any special events, local area attractions and things to do around the hotel. Perform other duties as assigned which may include but is not limited to the following: helping coworkers in other areas of the hotel maintaining a clean and organized work area and overall cleanliness and safety throughout the hotel and grounds Be familiar with breakfast operation and standards and be prepared to assist when requested or needed. QUALIFICATIONS: At least 1 year of progressive experience in a hotel or a related field required. High School diploma or equivalent required. Must be able to work independently and with minimal supervision. Must be able to problem solve and troubleshoot to resolve guest issues that may arise and respond to emergency situations. Must be proficient in Windows operating systems company approved spreadsheets and word processing. Must work well in stressful high-pressure situations. Must be able to work with and understand financial information and data and basic arithmetic functions. Must be able to work in a self-managed environment. Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests. Must maintain composure and objectivity under pressure. Job Settings and Physical Demands: To perform the job successfully, the candidate must be able to stand and walk 50% of their workday. Lifting and carrying up to 45 lbs. may be necessary at times and bending and stooping are required. Job is performed indoors in a well ventilated area. Disclaimer This job description indicates in general the nature and levels of work, knowledge, skills, abilities, and other essential functions (as covered under the Americans with Disabilities Act) expected of people assigned to this position. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. All employees may be required to perform activities outside of their normal job responsibilities from time to time as needed. EOE - All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability, or veteran status.