Guest service representative jobs in Medford, OR - 122 jobs
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Customer Service Rep
Puget Collision 4.6
Guest service representative job in Medford, OR
The CSR is the primary contact for all initial customer reception and is responsible for customer care throughout the vehicle repair process. The CSR must be able to secure the customer by being an empathetic listener with the ability to answer basic questions related to the repair process.
Job Responsibilities:
Greet customers professionally and in a timely manner, ensure a high degree of customer service excellence with a warm reception and offer customer comfort items.
Answer the phone professionally and respond to all voice mails same day, addressing customer inquiries with the appropriate shop team members.
Inform customer of repair process, insurance claim processing, payment procedures, repair techniques, and expected delivery date of repair.
Communicate any customer expectations, complaints, service issues or other specific requirements learned from the customer or insurance carrier to Estimator and Center Leader.
Capture the business for customers who walk through the door or call for an estimate by establishing customer confidence and trust in our abilities and company. This will include being knowledgeable of our certifications and insurance carrier partnerships.
Follow-up on all Missed Opportunities
Schedule appointments for the Estimator effectively ensuring accurate and timely calendar updates.
Oversee processing of initial insurance assignments, customer contact/appointment verification.
Ensure all “scheduled in” repairs are set up the day before to receive the customer: rental car arrangements, parts review, payment confirmations, create the CCC one file.
Ensure all documents are scanned in the CCC one file: Check in Sheet, Estimate, Adjusted Sheets, Parts Invoices, Payments, and Final Bills.
Confirm customer information is accurate and complete for all communication needed.
Ensure file is ready, vehicle is complete and “CSR Quality Control Checked” before customer is called for vehicle delivery.
Daily audit of all Parts invoices posted in CCC
Ensure Banking Transactions & Deposits are posted and completed accurately by deadline.
Open mail daily and disperse appropriately including invoices and statements.
Ensure lobbies clean and orderly, customer comfort areas stocked, marketing material available.
Monitor and replenish office supplies and orders needed for the shop with Center Leader approval.
Ensure Regulatory Documents, Permits are current, posted and filed appropriately at the shop.
Ensure safety items are stocked such as first aid kits and safety glasses in the lobbies.
Key Performance Metrics
Customer Service Index Score 95%, Kept Informed, Net Promoter Score
Educate the customer on the survey and ask to take the surveys with a monthly goal of 30%.
Ask for the sale and schedule the repair: 75% Closing Ratio.
Skills/Qualifications:
Collision University Training required in first 6 months of employment.
Basic Computer Skills are necessary to navigate company systems & communicate with customers.
Must be able to multi-task in a high-paced environment with a flexible attitude.
The ability to read, understand, and perform written instructions accurately and consistently and to work independently as well as with others in an organized manner.
Behavioral Excellence Required:
Perform all assigned responsibilities according to the Company Standard Operating Procedures.
Adheres to the company's non-disclosure and confidentiality policies concerning customer information.
$27k-37k yearly est. Auto-Apply 19d ago
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Insurance Customer Service Rep
Protectors Insurance 3.7
Guest service representative job in Medford, OR
Job Description
For over 80 years, Protectors Insurance has been a trusted name in Southern Oregon. As an independent insurance agency, we are committed to protecting our community by providing clients with the right coverage through top-rated carriers. We build relationships on genuine service, fairness, professionalism, and integrity. Our long-tenured team reflects the stability and trust we bring to every client relationship. With a supportive, family-like culture and leadership thats accessible and engaged, this is a place where your work makes an impact and where your career can grow for the long term.
Were seeking a professional and motivated Insurance Customer ServiceRepresentative to join our team. In this role, youll manage an existing book of business while generating new opportunities through exceptional client service and cross-selling. Youll enjoy a stable, professional environment where collaboration, education, and integrity drive success.
Base pay: $22-$25 per hour, based on experience
Bonus opportunities based on performance
Paid time off (PTO) and paid holidays
Health, dental, and vision insurance
Retirement plan and disability coverage
Tuition reimbursement and ongoing training seminars
Career advancement opportunities
Professional, team-oriented work environment
Mon-Fri schedule with evenings and weekends off
If youre ready to join a respected agency where professionalism and purpose go hand in hand, apply today!
Benefits
Hourly Base Salary + Bonus Opportunities
Paid Time Off (PTO)
Health Insurance
Dental Insurance
Vision Insurance
Disability Insurance
Tuition Reimbursement
Mon-Fri Schedule
Career Growth Opportunities
Retirement Plan
Evenings off
Weekends off
Bonus Opportunities
Licensing Assistance
Work-Life Balance
Paid Holidays
Professional Development
Advancement Opportunities
Mentorship
Continuing Education Opportunities
Ongoing Training Seminars
Professional Work Environment
Employee Discounts
Equipment Provided
Office Snacks and Coffee
Paid Sick Leave
Family Leave
Personal Workspace
Responsibilities
Manage and service a personal lines book of business
Write new business and build long-term client relationships
Cross-sell additional insurance products and services
Handle professional correspondence and client communications
Maintain accurate records and documentation in the CRM system
Collaborate with team members to ensure excellent client experiences
Requirements
Active Property and Casualty Insurance License (required)
Prior experience in insurance or a related field
Proficient in Microsoft Word, Excel, and CRM systems
Strong organizational and time management skills
Excellent communication and presentation abilities
Detail-oriented, professional, and coachable
$22-25 hourly 18d ago
Customer Relations Representative - State Farm Agent Team Member
Russ Wimmer-State Farm Agent
Guest service representative job in Medford, OR
Job DescriptionBenefits:
Simple IRA
Hiring bonus
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
Position Overview:
Are you ready to join a dynamic team that's been making waves in insurance since 2008? Look no further! Our agency is expanding, and we're seeking passionate individuals to join us on our journey. With an office in Medford, OR we offer flexible scheduling, a supportive work environment, and plenty of fun along the way. As part of our team of 8 seasoned professionals, you'll have the chance to engage with clients all over the state, helping them discover their insurance needs. Plus, enjoy quarterly outings and become part of a community that values growth and collaboration.
Ready to make your mark? Apply now and discover why we're a top choice for job seekers like you. .
Responsibilities:
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Requirements:
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment
How to Apply:
Please review our website below, and if you think our office is a good fit, and you are ready to embark on an exciting career in insurance, we want to hear from you!
******************
Russ Wimmer - State Farm Agent is an equal opportunity employer and encourages applications from individuals of all backgrounds.
$38k-52k yearly est. 30d ago
Customer Relations Representative - State Farm Agent Team Member
Russell Brown-State Farm Agent
Guest service representative job in Medford, OR
Job DescriptionBenefits:
Hiring bonus
401(k)
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
ABOUT OUR AGENCY:
Our agency has proudly served the community since 2001 and is home to a dedicated team of four professionals. I began my career in State Farm Claims, which gave me firsthand experience in helping customers through some of lifes toughest moments and ultimately inspired me to open my own agency focused on providing personalized care and reliable protection.
Im a graduate of Seattle Pacific University, and outside the office, I like to keep things fun and creative. Ive performed stand-up comedy and even play in an 80s rock band! My family and I have deep roots in the community where weve been active for over five decades. I currently serve on the board for a local private school district as well as my church board.
Team members here enjoy great benefits, including PTO, a 401(k), flexibility when needed, and even a hiring bonus. More than that, we foster an environment where people can grow, learn, and build lasting careers.
Our office culture is upbeat, close-knit, and driven by long-term growth. Were looking for someone who isnt just seeking a job but a career a motivated, hardworking individual with leadership potential who could one day step into an agent or aspirant role.
If youre ready to put in the effort, grow your skills, and have some fun along the way, this is the place for you.
ROLE DESCRIPTION:
As a Customer Relations Representative - State Farm Agent Team Member with Russell Brown - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Manage customer inquiries and resolve issues.
Maintain customer records and update information as needed.
Assist with customer retention strategies.
Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS:
Communication and problem-solving skills.
Experience in customer service preferred.
Ability to handle high-stress situations calmly.
$38k-52k yearly est. 9d ago
Hotel Front Desk Attendant
Best Western Crater Lake Highway 4.6
Guest service representative job in White City, OR
We're looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You'll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us.
The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction.
If this sounds like you, apply today!
$33k-42k yearly est. 25d ago
Customer Service Representative - State Farm Agent Team Member
Shannon Harris-State Farm Agent
Guest service representative job in Medford, OR
Job DescriptionBenefits:
401(k) matching
Bonus based on performance
Paid time off
Training & development
ROLE DESCRIPTION: As a Customer ServiceRepresentative with Shannon Harris State Farm Insurance Agency, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
Ability to study and pass the State of Oregon Property & Casualty Insurance Exam
$31k-39k yearly est. 30d ago
Customer Service Representative - Medford, OR
Kedia Corporation
Guest service representative job in Medford, OR
Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field
Job Description
Tasks
Confer with customers by telephone or in person to provide information about products orservices, take or enter orders, cancel accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Check to ensure that appropriate changes were made to resolve customers' problems.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Refer unresolved customer grievances to designated departments for further investigation.
Review insurance policy terms to determine whether a particular loss is covered by insurance.
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Resolve customers' serviceor billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
Tools
used in this occupation:
Autodialers
- Autodialing systems; Predictive dialers
Automated attendant systems
- Voice broadcasting systems
Automatic call distributor ACD
- Automatic call distribution ACD system
Scanners
Standalone telephone caller identification
- Calling line identification equipment; Dialed number identification systems DNIS
Technology
used in this occupation:
Contact center software
- Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email
Customer relationship management CRM software
- Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM
Electronic mail software
- Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook
Network conferencing software
- Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat
Spreadsheet software
- Microsoft Excel
Knowledge
Customer and Personal Service
- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Clerical
- Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
English Language
- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Qualifications
Skills
Active Listening
- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking
- Talking to others to convey information effectively.
Service Orientation
- Actively looking for ways to help people.
Persuasion
- Persuading others to change their minds or behavior.
Reading Comprehension
- Understanding written sentences and paragraphs in work related documents.
Critical Thinking
- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Writing
- Communicating effectively in writing as appropriate for the needs of the audience.
Coordination
- Adjusting actions in relation to others' actions.
Social Perceptiveness
- Being aware of others' reactions and understanding why they react as they do.
Negotiation
- Bringing others together and trying to reconcile differences.
Abilities
Oral Comprehension
- The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression
- The ability to communicate information and ideas in speaking so others will understand.
Speech Clarity
- The ability to speak clearly so others can understand you.
Speech Recognition
- The ability to identify and understand the speech of another person.
Written Expression
- The ability to communicate information and ideas in writing so others will understand.
Near Vision
- The ability to see details at close range (within a few feet of the observer).
Problem Sensitivity
- The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Written Comprehension
- The ability to read and understand information and ideas presented in writing.
Deductive Reasoning
- The ability to apply general rules to specific problems to produce answers that make sense.
Inductive Reasoning
- The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Additional Information
If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
$31k-39k yearly est. 22h ago
Hotel Front Desk Attendant
Woodspring Suites Medford
Guest service representative job in Medford, OR
Job DescriptionWe're looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You'll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today!Compensation:
$17 - $19 hourly
Responsibilities:
Mitigate customer complaints as needed
Bookkeeping: keep accurate records of all hotel guest account information
Communicate with housekeeping to make sure guest rooms are ready
Take incoming calls, online and in-person room bookings requests, and answer questions about guests' needs involving room rates, available rooms, amenities, rewards programs, and special requests
Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers
Qualifications:
Well-versed in taking telephone calls and handling stressful situations
Displays impeccable interpersonal, time management, organizational skills, and customer service skills
Must have graduated high school, received a GED or equivalent
1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, orguestservice specialist preferred
Working knowledge of Microsoft Office and reservation management systems
About Company
At ARK, our vision is to positively impact, and our mission is to raise the bar on what relationships, reputation, and returns mean in hospitality. We are passionate about owner results with proven systems, talent, and intentional culture to fuel optimal outcomes. Get on board with all things ARK!
$17-19 hourly 20d ago
Front Desk Agent - SpringHill Suites - South Medford
Merete Hotel Management
Guest service representative job in Medford, OR
Unlock Your Potential at Merete! Ready for a change? Merete offers more than just a job; we provide a steppingstone to your future. With us, you'll tackle exciting challenges and grow. See which positions are open and apply today.
We offer
Competitive Pay
Flexible Scheduling
Career Development / Advancement Opportunities
Paid Time Off
Health Benefits
Travel Industry Discounts
At Merete, we are committed to establishing a supportive and welcoming workplace environment where bias is acknowledged and overcome and where all associates feel welcomed and supported. We value and develop people from all backgrounds and, experiences, leading us to better serve our guests, associates, and community.
Merete is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, national origin, sex, sexual orientation, gender identity or age.
FRONT DESK AGENT
SUMMARY
Accommodate hotel guests by registering and assigning rooms to guests, issuing room keys, transmitting, and receiving messages, keeping records of occupied rooms, and guests' accounts, making and confirming reservations, and presenting statements and collecting payments from guests.
ESSENTIAL FUNCTIONS
Register guests to the proper accommodations upon arrival.
Make, change, or cancel guest's reservations at their request.
Accommodate guest with any problems or requests they have.
Update information in the computer system as needed.
Communicate with other departments to fulfill guest needs.
Answer telephones.
Maintain keys in secure areas.
Attend all mandatory meetings.
May be required to drive Shuttle Van if applicable.
Report all unsafe conditions immediately.
Keep work area neat and organized.
Regular and reliable attendance and punctuality are essential functions of this position.
Consistently at work and on time, follows instructions and accepts feedback.
Complete other duties as assigned by supervisor to include cross training.
Regular and reliable attendance and punctuality are essential functions of this position.
Treating others with respect and behaving in a manner that is positive, productive and encourages teamwork at all times is an essential function of this job.
PHYSICAL DESCRIPTION
Constantly standing at the Front Desk on tile or carpet.
Constant repetitive motions of stooping (bending at the waist), twisting (knees, waist and neck), and crouching (bending at the knees).
Lifting /carrying average weight frequently 5 lbs. Maximum weight occasionally 20 lbs.
Pushing/pulling average weight frequently 5 lbs. Maximum weight occasionally 20 lbs.
WORKING CONDITIONS
Working with and exposed to fumes, chemicals, vibrations, humidity, cold, heat, dust, and noise.
Must adhere to the Hotel's safety standards and procedures. Exposed to computer printer noise, and telephone noise.
SUCCESS FACTORS
Effectively and accurately check guests in and out.
Ensure prompt and courteous service to guests to ensure all guest experiences are distinctively supreme.
Follow all safety procedures.
Ensure kind and courteous behavior towards coworkers.
Communicate effectively both written and verbal with the public and other team members.
Follow all appropriate policies and procedures while constantly striving to improve all standards of operations.
Qualifications
Customer service experience necessary.
Prior cash handling experience preferred.
Experience working with computers and operating keyboards.
Must pass criminal background check.
$32k-39k yearly est. 9d ago
MSC Service Representative (Bilingual Required)
Rogue Credit Union 3.7
Guest service representative job in Medford, OR
Department: Member Service Center Reports To: Member Service Center Manager I Classification: Non-Exempt
:
Rogue Credit Union is a member-owned, not-for-profit financial cooperative headquartered in the Rogue Valley located in beautiful southern Oregon. Providing services to our members in select Oregon, California and Idaho counties. We strive to make an impact in the communities we serve by living, giving, and supporting local. Our mission is to provide exceptional member experiences that build mutually beneficial relationships to create the most loyal members in the nation. Here at Rogue, we believe in having a culture of happy team members who feel supported, have the chance to grow their careers, and LOVE where they work!
Role :
Provides Exceptional Experiences by identifying each individual member's unique financial need, and appropriately suggesting products and services that will meet or exceed those needs. Delivers unsurpassed service that builds long-term member loyalty while effectively handling member's transactions.
Essential Functions & Responsibilities :
55% Assists members via phone and email with their membership and account need; including but not limited to opening and/or closing memberships, Certificates, and Consumer Loans.
15% Review and analyze member's financial situation with the ability to provide education and solutions that meet the member needs. Consistently promotes member participation by effectively cross-selling credit union products and services.
15% Responds to members requests, questions, and concerns. Takes ownership by finding the appropriate solution with timely follow through.
5% Maintains member records, prepares files and other member documents while maintaining the highest level of confidentiality.
5% Assists with specific branch opening and closing duties.
5% Proactively performs other duties as needed or assigned.
Knowledge & Skills :
Experience : Three years to five years of similar or related experience.
Education : A high school education or GED.
Interpersonal Skills : A significant level of trust and diplomacy is required, in addition to normal courtesy and tact. Work involves extensive personal contact with others and/or is usually of a personal or sensitive nature. Work may involve motivating or influencing others. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary.
Other Skills : Excellent communication skills - verbal, written and listening. Needs-based sales ability. Good organizational and time management skills with the ability to work under occasional pressure. Good eye for detail and quality. Strong computer and 10-key calculator skills. Ability to work as a team player and adapt to Rogue's culture.
Physical Requirements : Some lifting required (up to 30 pounds), continuous sitting, occasional standing and occasional walking. Finger dexterity while using a computer. Regular talking and hearing in person and on the telephone. Continuous clarity of vision at 20 inches or less and continuous clarity of vision at 20 feet or more.
Work Environment : Normal workday with occasional overtime. Will require working Saturdays and a rotating flexible schedule. Exposed to potentially hazardous conditions, i.e., robbery.
Disclaimer :
Rogue Credit Union is a drug free workplace and requires a drug screening test within 48 hours of employment offer.
Rogue Credit Union is an Equal Opportunity Employer and makes employment decisions without regard to race, color, national origin, religion, sex, age, disability, veteran status, or any other protected class. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method, please call **************.
This Job Description is not a complete statement of all duties and responsibilities comprising the position .
$35k-39k yearly est. Auto-Apply 25d ago
Fuel Attendant/Customer Service Rep.
Hassan & Sons Inc.
Guest service representative job in White City, OR
The Fuel Attendant & Customer ServiceRepresentative supports the day-to-day operations of the store and fueling station. This position ensures the safe and efficient operation of fuel dispensing, assists customers both inside and outside the store, and maintains a clean, safe, and welcoming environment. The role combines excellent customer service, fueling assistance, and adherence to company safety and operational standards.
Responsibilities and Duties:
Customer Service & Sales
Greet all customers promptly and professionally, providing a welcoming and positive experience (“Welcome to H&S” / “Welcome to Chevron”)
Deliver efficient, friendly, and accurate service at checkout and during fueling interactions Communicate promotions, loyalty programs, and product recommendations to customers
Provide assistance with fueling, propane dispensing, and other customer needs
Handle customer inquiries or concerns and escalate to management as needed
Fueling Operations & Safety
Safely operate fuel pumps and propane dispensers in compliance with all company, state, and federal safety regulations
Verify proper fuel types and pump markings to ensure accuracy and prevent contamination
Monitor fueling area for leaks, spills, or hazards; respond promptly and report any incidents to management
Follow all safety protocols, including emergency fuel shutoff procedures
Maintain required training and certifications related to fuel and propane handling
Cash Handling & Register Operations
Accurately process cash, credit, and debit transactions through the Point of Sale (POS) system
Perform cash counts, safe drops, and drawer balancing per company policy
Verify identification for restricted sales (alcohol, tobacco, lottery, or credit purchases)
Ensure compliance with cash-handling and loss-prevention procedures
Store & Fueling Area Maintenance
Keep both the interior and exterior areas of the station clean and well-maintained
Maintain fuel island supplies including squeegees, paper towels, and windshield cleaner
Clean and restock self-serve beverage and food stations, ensuring freshness and quality
Empty trash receptacles, sweep pump areas, and maintain restrooms and entryways
Report maintenance issues, pump malfunctions, or safety hazards immediately
Teamwork & Operational Support
Collaborate with team members to achieve store goals and maintain smooth operations
Assist with deliveries, stocking, and merchandise rotation
Support special projects or promotions as assigned by management
Follow all company policies, procedures, and operational standards
Education and Work Experience
High school diploma or equivalent preferred
Previous experience in retail, fuel service, or customer service environment preferred
Basic understanding of fuel safety and compliance procedures preferred
Ability to complete propane training (as required by state/local regulation)
Skill Set
Strong customer service and communication skills
Safety-focused mindset with attention to detail
Ability to multitask and maintain organization in a fast-paced environment
Dependable, self-motivated, and able to follow direction
Basic computer and POS system proficiency
Ability to learn and apply fueling and safety procedures
Team-oriented attitude with flexibility for various duties
Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Frequent standing, walking, bending, and reaching throughout the shift
Ability to lift, carry, and move items up to 50 pounds
Exposure to outdoor weather conditions, including heat, cold, and rain
Regular exposure to fuel fumes and cleaning chemicals (PPE provided)
Must be able to work flexible hours, including evenings, weekends, and holidays
Must be able to communicate clearly in person and over the phone
$31k-39k yearly est. Auto-Apply 14d ago
Customer Service Representative 7263
Domino's Franchise
Guest service representative job in Medford, OR
The main requirement for Domino's Customer ServiceRepresentatives (CSRs) is to have a positive personality, a clear and highly energetic voice, and he or she must also be customer service oriented. CSRs need to speak with customers all throughout his or her shift so they must know how to deal with various customer related issues. They must also be well versed when it comes to product details, services, charges and other related important information which will be relayed to customers whenever it is needed.
While performing the duties of this job, the team member may be required to work outdoors, in various temperatures, in a noisy environment, near moving mechanical parts, with dangerous equipment or sharp tools, and around fumes, odors, dust or toxic chemicals. This job can be physically demanding: the team member may be required to use hand repetitively, stand for prolonged periods, bend over, twist, reach above shoulder level, crouch or stoop or kneel.
Some specific duties of Domino's CSRs include:
Attracting potential customers by answering product and service questions and
advertising/"wobble boarding"
Opening and maintaining customer customer accounts by recording and updating account information
Preparing and packaging food products
Collecting payment and handing out orders to customers
Resolving product orservice issues by determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustments, following up to ensure resolution
Maintaining financial accounts by processes customer adjustments
Contributing to team effort by accomplishing related requests as needed
Qualifications
We will ensure you are trained and have a positive learning experience when you join our team. Wage for all CSRs is minimum wage, with the option for raises based on performance evaluations conducted by Regional Supervisors on a regular basis in $.25 increments to a max of $1.00 over Minimum wage before being eligible for a management position. CSRs also frequently receive tips on a daily or bi-weekly basis via an in-store tip pool.
CSRs must:
Be 15 years or older
Be attentive to detail
Be customer oriented, friendly and energetic
Have cash management skills
Be able to work long hours, scheduled or unscheduled, which will include nights, weekends, and as emergencies arise
Be willing to learn and be comfortable performing other workstation duties within the restaurant as needed and work the above listed duties with reasonable accommodation if needed
Additional Information
All your information will be kept confidential according to EEO guidelines.
Pay is $14.95- $15.20. hourly with additional tips and mileage compensation when applicable.
$15-15.2 hourly 60d+ ago
Customer Service Representative
People's Bank of Commerce 3.8
Guest service representative job in Grants Pass, OR
Full-time Description
Established in 1998 in Medford, Oregon, People's Bank of Commerce was formed to provide a community business bank for the southern Oregon area. Since its inception, People's Bank has been providing its customers with superior, responsive and flexible service with a friendly approach. Through conservative solid banking fundamentals and doing right by its customers, employees and community, People's Bank has earned the esteemed reputation as one of the top community banks in Oregon.
We strive to provide a better experience to our customers and a better career experience for our employees. We recognize that our employees are the messenger of our vision and values and are key to our success. We offer a competitive benefits package including salary commensurate with experience, 401k, 401k employer contributions, as well as health, dental, vision and life insurance coverage.
Perform a variety of customer service activities for new and existing customers. Contribute to the efficient and effective operations of the Branch while upholding the bank's core values, core competencies and service standards. Provide exceptional customer service and support to expand and retain customer relationships and promote all bank products by cross selling financial services to customers.
Reports to: Branch Service Officer
Supervises: None
Requirements
Customer ServiceRepresentative (CSR)
Promptly greets customers in person or by telephone in a friendly and professional manner.
Process all monetary transactions for customers, (i.e., deposits, withdrawals, loan payments, check cashing, misc.) within standards for accuracy of no more than 6 occurrences per month (each out of balance condition or proof error is considered 1 occurrence).
Maintain proper security of cash drawer, assigned keys and all negotiable items and work areas are clean at the end of the business day. Complete balancing teller cash drawer within a 15-minute time period.
Sell cashier's checks, money orders, traveler's checks, government bonds; redemption of government bonds; accept loan payments; wire transfer requests; process mail.
Adhere to Tel-4 limits plus bank policy and procedures to assure accurate cash handling in the service to our customers and minimize time and effort to locate outages.
Maintain balancing standard of no more than a maximum of $400.00 in annual rolling cash outages.
Ability to exercise independent judgment while working with established check cashing guidelines.
Provide products and services education, assistance, research, support, and problem resolution in a timely manner to customers and employees.
Understands and adheres to the compliance of all federal and state laws and regulations and bank policies, procedures, and standards in your area of responsibility.
Adhere to the Bank's CIP, BSA and related security procedures to ensure bank compliance in your area of responsibility. Accurately completes CTR and monetary instrument reporting when necessary and in a timely manner.
Uses active listening skills to determine customer needs to sell and cross-sell bank services in the branch and local community.
Consistently make productive use of time to complete all primary daily duties as assigned; asks for additional assignments to assist others.
Develops a rapport with customer while completing their transactions or assisting their needs.
Actively participates in making customer referrals to new accounts and loans.
Consistently arrive to work and return from breaks at scheduled time.
Attend meetings as requested.
Perform special projects or other duties as assigned.
SKILLS AND ABILITIES REQUIRED:
Familiarity with Deposit Products and Bank services.
Satisfactory communication (written and oral) and organizational skills.
Satisfactory interpersonal skills and ability to develop rapport with people.
Ability to work within and foster a team environment.
Ability to look and project a professional image.
EDUCATION, TRAINING, AND EXPERIENCE:
Computer knowledge and familiarity with Microsoft Word, Excel, Outlook, and experience using ten-key by touch.
Successful completion of a high school diploma or GED.
Minimum of 1 year experience with cash handling with a good balancing record (previous bank experience preferred).
The above statements are intended to describe the general nature and level or work to be performed. They are not intended to be an all-inclusive listing of all responsibilities, duties and skills required for this position. These job requirements are subject to change to reasonably accommodate qualified disabled individuals.
Those selected must be able to provide proof of legal right to work in this country. Hiring will be subject to criminal history background check, credit check, drug screen and references.
People's Bank of Commerce is an Equal Opportunity Employer of minorities, women, protected veterans, and individuals with disabilities. If you are an individual with a disability and require reasonable accommodation to complete all or part of the application process, please call ************ or email *******************.
$33k-38k yearly est. 60d+ ago
Front Desk Agent
Comfort Inn & Suites Ashland 4.5
Guest service representative job in Ashland, OR
Job DescriptionDescription:
Job Title: Front Desk Associate
We are seeking a friendly and professional Front Desk Associate to join our hotel team. The ideal candidate will provide exceptional customer service to our guests while managing front desk operations. This role may also include additional responsibilities such as snow removal during winter months.
Key Responsibilities:
- Greet and check in guests in a warm and welcoming manner
- Handle guest inquiries and resolve issues promptly and efficiently
- Manage reservations and maintain accurate records
- Process payments and maintain cash drawer
- Provide information about hotel services and local attractions
- Assist with snow removal and other outdoor maintenance as needed
- Collaborate with housekeeping and maintenance teams to ensure guest satisfaction
- Uphold hotel policies and procedures to ensure a safe and pleasant environment
Skills and Qualifications:
- Excellent communication and interpersonal skills
- Strong customer service orientation
- Ability to multitask and work in a fast-paced environment
- Basic computer skills and familiarity with hotel management software
- Physical ability to perform snow removal and other manual tasks
- Previous experience in hospitality or customer service is a plus
- Flexibility to work various shifts, including weekends and holidays
We are an equal opportunity employer and welcome applicants from all backgrounds to apply.
Requirements:
$32k-38k yearly est. 25d ago
Customer Service Representative
Rogue Valley Heating, Cooling, & Electrical
Guest service representative job in Grants Pass, OR
Job Description
Dispatcher
Rogue Valley Heating, Cooling, & Electrical
Rogue Valley Heating, Cooling, and Electric is looking for a Customer ServiceRepresentative to join our team.
We want the best of the best to join our team! We offer competitive pay with great benefits and perks for our hard-working team members. At Rogue Valley Heating, Cooling, & Electrical, we understand the importance of family and providing work/life balance in a positive, upbeat, and supportive, diverse culture, environment. We are stewards for our brand to serve our communities with the best relationships and service.
Our company is owned and managed by people who have been in the industry for many years, so we understand the position, the expectations, the challenges, the responsibilities... and we are here to support and work with you every step of the way!
Summary:
We are currently seeking a detail-oriented, customer-focused Dispatcher to join our team. The individual in this role will be responsible for managing all inbound calls and optimizing operations to increase profitability. You will serve as the primary point of contact for our customers, and ensure their needs are met promptly. Additionally, you will play a crucial role in assisting our staff and our skilled technicians by providing on-site support. Candidates should possess excellent analytical and communication skills, as well as a keen interest in learning about the HVAC industry.
Compensation: $15 - $25 per hour, DOE
Schedule: Monday - Friday, overtime as needed in peak seasons.
Work Location: Grants Pass, OR. This is an onsite, in-person position.
Benefits:
Company paid Medical
Company paid Dental
Company paid Vision
Company paid Emergent Medical Transport program
Life Insurance
401k with company match
Paid PTO
Bonus programs, for eligible positions
Company vehicle and gas card, for eligible positions
Responsibilities, include but not limited to:
Provide exceptional customer service to clients, addressing inquiries and resolving issues in a timely and professional manner.
Maintain inbound and outbound calls and update customer database as necessary.
Reply to online communications, emails answering service, website chats and text messages.
Keep detailed records of service calls, technician routes, and customer feedback, using this data to identify areas for improvement.
Work in cooperation with staff to provide back up support for responding to customer inquiries about schedules, lead times, equipment service, invoicing, and preventative maintenance service inquiries.
Oversee scheduling, look to optimize opportunities and assist tech efficiency in the field.
Review all Service invoices and time sheets daily to ensure quality service and appropriate procedures.
Regular check-ins with Office/Service Manager for collaborative workflow and productivity.
Perform administrative duties as assigned.
Provide support to the Call Center team.
Qualifications:
Must have 2+ years of relevant demand service experience in the communications industry.
Prior call center and/or HVAC industry experience is preferred.
Proficiency navigating computer programs.
On-the-job training and/or continuing education provided.
Advancement opportunities.
Have verifiable work history and references.
Able to communicate professionally, clearly, and concisely with other team members, management, and customers in person, by phone and email.
Must be highly motivated, detailed oriented, able to multi-task, be highly skilled in problem solving and accurate resolutions, have a keen sense of urgency, be flexible, and demonstrate the ability to follow through on tasks timely and effectively.
Have a great attitude that blends well with a fast-paced, goal-driven environment.
Must provide an exceptional customer experience.
Must be punctual with a clean presentation of them self and be prepared to work every day to provide reliable support for your team with excellent timeliness and attendance.
Our company grows every year, which means we're looking for and building future crew leaders and managers! Let us work with you to put you on a career path.
“We like what we do, and you will too!”
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Pre-employment screening includes background check, MVR report (for certain positions), and drug screening, excluding THC, (THC permitted for recreational use only, workplace drug policy applies during shift and on company premises.).
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.
$15-25 hourly 6d ago
Customer Service Center Representative
First Community Credit Union of Oregon 3.8
Guest service representative job in Grants Pass, OR
Job Description
Salary Range: $19.00 - $25.00 (USD) Hourly
Schedule: Full-Time, Monday through Friday, occasional Saturdays
If you excel at customer service, have a passion for helping people and the ability to make sound decisions, we have a position for you!
As the first point of contact in our Customer Service Center, you will provide the warmth of the human experience and the convenience of the latest digital interfaces. You will assist our members over the phone and through online chat with financial transactions, respond to inquiries, build relationships, and provide information on account status, balances, and loan details to deliver exceptional service.
As a First Community employee, you will enjoy:
100% Employer Paid Medical & Dental
Annual Bonus & Incentive Plan
Generous Personal, Vacation & Sick Days
Tuition Reimbursement
Wellness & Fitness Incentive
Paid Volunteer Leave
As an ideal candidate, you will have:
Customer Service Experience (call center experience preferred)
Capability to assist members through multiple channels including, but not limited to phone, email, and chat.
Meticulous attention to details, outstanding problem-solving skills and the ability to manage multiple projects and tasks simultaneously.
Company's website: ******************
** First Community Credit Union is an equal opportunity employer. We are committed to diversity, equity and inclusion. All qualified individuals are encouraged to apply and will be given full consideration for employment regardless of race, color, age, sex, religion, veteran status, national origin, sexual orientation, disability or any other classification protected by applicable federal, state or local law. Applicants may request reasonable accommodation to participate in the application process. Equal opportunity employer, including protected Veterans and individuals with disabilities.
$19-25 hourly 6d ago
Customer Service Representative
Bedrosians Tile and Stone 4.1
Guest service representative job in Medford, OR
You are the face of the company. You have the opportunity to build relationships with clients and provide solutions to ensure their vision is realized and enhance their buying experience. Customer ServiceRepresentatives are responsible for assisting all customer segments including retail, contractor, fabricator and wholesale. You are responsible for providing information about our products including availability, price, applications, limitations, and installation recommendations. You are also responsible for order entry, purchase order (P/O) processing and receiving, and freight quotes.
As a customer servicerepresentative you will act as the liaison between Bedrosians and our customer. You have an energetic and enthusiastic personality and pay close attention to detail. You uphold the highest standards of service and aim to please customers and resolve any issues with win/win solutions. You are positive, helpful, and know how to listen and clearly communicate with your customers.
Duties
* Work cooperatively in team environment
* Greet and assist customers with selections and follow-through on their orders
* Enter orders, follow-up on back-orders, invoice orders, and follow proper pick-up procedures
* Answer phone inquiries including over the phone orders
* Assist with stock checks, pricing, freight quotes and processing orders
* Process P/O's and receivings for product lines
* Develop basic understanding of design and color
* Resolve customer service issues
* Multitask and prioritize work through effective time management
* Maintain a neat and organized workspace
* Work within the framework of the company's defined policies, procedures, goals, and directives.
* Any other duties required of the position
Please note: in some of our smaller locations, there may be a crossover of duties among Warehouse Associate, Customer Service, and/or Showroom Sales Representative positions. These crossover duties may include but are not limited to:
* Gain knowledge of all current and new product lines
* Enter orders, follow-up on back-orders, invoice orders, and follow proper pick-up procedures
* Follow proper pulling, packing, strapping, staging, unloading, shipping and receiving protocol
* Comply with all safety policies and protocols
Minimum Qualifications
* High School Degree or equivalent
* Excellent email and computer skills
* Positive attitude
* Excellent and professional phone skills
* Excellent verbal English communication skills
* Detail-oriented
* Self-motivated and proactive'willing to take the extra step!
* Demonstrate integrity, professionalism, and perseverance
* Possess a flexible work schedule
* Ability to lift up to 65 lbs.
* Prior customer service experience is a plus
* Bi-lingual in Spanish a plus
Company Overview
In 1948, Bedrosians began providing tile and setting materials to contractors and builders in Central California. Today we have nearly 40 branches located throughout California, Arizona, Colorado, Nevada, Utah, Washington, Oregon, Idaho, North Carolina, and Florida with a national and international customer base. Our growth has made Bedrosians one of the largest independent porcelain tile and stone importers and distributors in the United States.
Values
We value our associates, customers, and vendors. As a result, we will acknowledge exemplary performance, provide developmental and opportunities for growth and foster lasting relationships.
Bedrosians is an Equal Opportunity Employer that promotes, for the health of its employees, a Drug-Free Workplace philosophy. This job posting does not constitute an offer of employment and is not an employment contract. To be considered for this position please complete a quick 3 minute application through our Careers page: *****************************************
$31k-38k yearly est. 47d ago
Client Services Representative
Southern Oregon Veterinary Specialty Center
Guest service representative job in Central Point, OR
Southern Oregon Veterinary Specialty Center (SOVSC), located in Central Point, Oregon, is the premier 24/7 Specialty + Emergency veterinary hospital serving a 250-mile radius. Our team includes board-certified specialists in Surgery, Emergency and Critical Care, Internal Medicine, and more. With advanced capabilities like blood transfusions, chemotherapy, and complex surgical procedures, we offer comprehensive, compassionate care to pets and their families.
Our mission is to support the special bond between pets and their humans by providing expert care and guidance during every step of their journey with us. We are seeking individuals with strong communication skills, critical thinking abilities, and a genuine passion for helping others to join our Client Services team. If you thrive in a fast-paced environment and enjoy making a difference, we want to hear from you!
Job Summary:
The Client ServicesRepresentative (CSR) is the first point of contact for clients and plays a critical role in ensuring a seamless and welcoming experience at Southern Oregon Veterinary Specialty Center (SOVSC). This position is responsible for managing client check-ins, processing payments, and facilitating effective communication between clients, veterinarians, and hospital staff. CSRs provide essential administrative support while maintaining an organized and professional front office environment.
As a key member of our Client Services team, the Client ServicesRepresentative proactively anticipates client needs, provides accurate information, and ensures hospital operations run efficiently. This role requires strong communication skills, attention to detail, and a commitment to excellent customer service.
Key Responsibilities:
As a Client ServicesRepresentative, you will act as a vital connection between clients and our veterinary team, ensuring seamless communication and support. Key duties include:
Checking in all appointments and ER arrivals with accuracy and efficiency.
Ensuring all client and patient information is correctly entered and up to date.
Communicating effectively with veterinary technicians, doctors, and fellow team members to facilitate smooth hospital workflow.
Presenting treatment plans with confidence and assisting in financial discussions.
Monitoring client wait times and providing timely updates regarding pet status.
Explaining the triage process to clients and managing expectations for emergency visits.
Accurately quoting exam fees and payment options based on hospital policies.
Handling medical records requests, including faxing and emailing referral records.
Providing accurate directions to the hospital for clients traveling from different areas.
Identifying potential contagious cases and implementing appropriate protocols to minimize exposure.
Processing euthanasia requests with professionalism and compassion.
Preparing and processing all client paperwork for scheduled and emergency cases.
Ensuring accurate processing of financial transactions, including deposits, payments, and refunds.
Utilizing SmartFlow & EzyVet software to manage records, scheduling, and invoicing.
Scanning, renaming, and attaching client documents into SmartFlow & EzyVet.
Assisting clients with CareCredit applications and payment processing.
Calling in prescriptions as directed by a veterinarian and ensuring proper documentation.
Filing and organizing signed client and financial documents.
Following up with clients regarding pet ashes and coordinating pick-up.
Using the intercom system to transfer calls and direct inquiries appropriately.
Handling incoming records, lab work, and radiographs for upcoming appointments and following up as needed.
Ensuring radiographs are sent to the radiologist for review as required.
Adhering to hospital policies as outlined in the Employee Handbook.
Additional Responsibilities
These responsibilities are performed as needed or directed:
Preparing and sending sympathy cards to grieving pet owners.
Maintaining a clean and organized front office, Client Services area, and exam rooms.
Stocking and cleaning the coffee bar for client use.
Ensuring Client Services area walls, floors, chairs, and rugs remain clean and clutter-free.
Disinfecting and restocking exam rooms according to hospital protocols.
Maintaining hospital bathrooms in a clean and stocked condition.
Ensuring front-office printers are stocked and functioning.
Following proper cleaning protocols for areas exposed to contagious animals.
Keeping the hospital scale and mat clean and functional.
Ensuring each exam room contains a sanitized thermometer.
Following daily, swing, and weekly cleaning checklists.
Monitoring office supply levels and notifying the appropriate personnel when restocking is needed.
Other duties as assigned.
The Ideal Candidate:
We are looking for someone who:
Excels in interpersonal communication and thrives in a team-oriented environment.
Is empathetic and capable of handling sensitive situations with professionalism.
Demonstrates the ability to multi-task in a busy, fast-paced setting.
Has at least one year of customer service experience; veterinary office experience is a plus but not required.
Is adaptable, open to learning, and eager to contribute.
Can work weekends and holidays (with generous differentials and holiday pay).
Takes full ownership of all job responsibilities, including administrative functions, skill requirements, and working conditions.
Willing to Train:
At SOVSC, we value potential and are willing to train the right candidate who demonstrates enthusiasm, a strong work ethic, and a willingness to learn. If you are missing some of the listed skills or qualifications but are eager to grow in this role, we encourage you to apply. We are committed to providing the training and support needed to help you succeed in this position.
Skills and Qualifications:
Proficiency in veterinary software systems such as EzyVet and SmartFlow for managing scheduling, documentation, and invoicing is preferred but not required.
Strong customer service skills, including greeting clients, assisting with medical services, and answering calls with care and empathy.
Ability to communicate effectively with clients, veterinarians, and technicians, knowing when to escalate issues or involve other team members.
The ability to maintain a clean and organized work environment by following cleaning protocols.
Education & Experience
Minimum of one year of customer service experience required (veterinary or medical office experience preferred).
Experience with financial transactions, cash handling, or payment processing is beneficial.
A high school diploma or equivalent is required. Additional training or certification in customer serviceor veterinary assistance is a plus.
Benefits:
Uniform Reimbursement
Generous Shift Differentials for weekends and overnight shifts (up to $5.00/hour additional pay)
Paid Time Off (PTO) and Sick Leave Accrual
Significant Employee Pet Discount (up to 75% off services + free vaccines)
100% Tuition Reimbursement for Penn Foster Veterinary Technology program after one year of service
401(k) with Employer Match
Comprehensive Medical, Dental, and Vision Insurance
Disability and Life Insurance
Ancillary Benefits and More!
Working and Physical Conditions
Working conditions are normal for a veterinary hospital.
The noise level is moderate to high and includes business machines, medical equipment and patient barking/howling.
Work involves frequent lifting of patients and inventory up to 40 pounds.
Work involves frequent squatting, bending, pushing and pulling.
Equipment operations may require the use of personal protective equipment (PPE) to include but not limited to nitrile gloves.
Join Our Team:
This position is open to both internal and external applicants.
ALL APPLICANTS MUST BE 18 OR OLDER TO QUALIFY
Southern Oregon Veterinary Specialty Center is an equal opportunity employer committed to fostering an inclusive and diverse workplace. We comply with all federal, state, and local laws prohibiting discrimination and harassment.
Applicants with disabilities may request reasonable accommodation during the application process as needed. Please contact our Human Resources representative for assistance.
Your application will remain active for 90 days. If you are not selected within this time frame and wish to remain under consideration, you must submit a new application.
Thank you for considering a career with Southern Oregon Veterinary Specialty Center. We look forward to welcoming you to our compassionate and dedicated team!
$30k-41k yearly est. 60d+ ago
Customer Service Representative - State Farm Agent Team Member
Nicole Whitcomb-State Farm Agent
Guest service representative job in Grants Pass, OR
Job DescriptionBenefits:
Licensing paid by agency
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a Customer ServiceRepresentative - State Farm Agent Team Member with Nicole Whitcomb - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
$31k-40k yearly est. 14d ago
Customer Service Representative - State Farm Agent Team Member
Bill Thorp-State Farm Agent
Guest service representative job in Grants Pass, OR
Job DescriptionBenefits:
Simple IRA
Licensing paid by agency
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a Customer ServiceRepresentative - State Farm Agent Team Member with Bill Thorp - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
$31k-40k yearly est. 24d ago
Learn more about guest service representative jobs
How much does a guest service representative earn in Medford, OR?
The average guest service representative in Medford, OR earns between $22,000 and $36,000 annually. This compares to the national average guest service representative range of $20,000 to $34,000.
Average guest service representative salary in Medford, OR