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  • Customer Service Representative

    Amphenol Aerospace Operations 4.5company rating

    Guest service representative job in Sidney, NY

    The Role - Amphenol Aerospace Operations is seeking a Customer Service Representative to work out of its state-of-the-art facility in Sidney, NY. The key responsibilities of this Customer Service Representative include, but are not limited to: Serve as a proactive liaison for a designated group of customers to provide quotations, perform order maintenance and expedite orders. Provide this information through a multi-functional team approach. Process all change orders and schedule advances in a prompt and courteous manner. Expedite delivery of customer orders to comply with customer requirements. Coordinate expedites through appropriate personnel in Planning & Production Departments. Monitor delivery status of orders from key customers. Coordinate source inspection to enable parts to ship in a timely manner. Verify and administer terms and conditions on customer orders and quotations. Process complete and accurate phone quotations. Process purchase orders for imported products. Receive and process customer purchase orders and informs them of delivery date. Fulfil customer requests for information. Process confirming orders and coordinates with necessary personnel. Monitor quote progress to assure response by due date. Monitor order progress to assure prompt processing. Serve as back-up to other Customer Service Representatives on customer team. Salary $50,000 - $63,000 Location - Sidney, NY 30 Minute Drive from Binghamton, NY 20 Minute Drive from Oneonta, NY The Person - The key skills and qualities of a Customer Service Representative at Amphenol Aerospace Operations: Associates degree with experience in customer service in a manufacturing environment or call center required and/or equivalent related education experience. Excellent interpersonal skills and be adept at both oral and written communications. Proficiency with Microsoft Office Confidentiality Be a team player Be able to work in a fast paced environment The Company - With manufacturing sites in Sidney, NY, Mesa, AZ, Nogales, MX, and a Design Center in Pasadena, CA, Amphenol Aerospace Operations has been a leader in designing and manufacturing electrical components for the aviation and commercial airplane industry for over 100 years. Focusing on serving the needs of advanced and challenging market segments, we pride ourselves on our consistent ability to innovate and provide the markets with new creative solutions. Working at Amphenol means you are recognized and valued for your contributions because we believe that our human capital is the most valuable asset we have. We support and encourage career development for all employees and have ample opportunities for advancement. We pride ourselves for being customer-centric, accountable, reliable, and enthusiastic in all that we do. These values are ingrained in each of us and contribute to a culture of teamwork and meaningful work. Amphenol offers a competitive wage and benefits. The candidate must be able to legally work in the United States; we are unable to provide sponsorship. This position requires access to controlled technology that is subject to US export controls. Qualified candidates must be a US person (including US Citizen, lawful permanent resident, or protected individual as defined by 8 U.S.C. 1324b(a)(3)) or eligible to obtain required authorization(s) from the U.S. Government. Amphenol is a proud Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, sex, sexual orientation, gender identity or expression, national origin, age, protected veteran status or disability status. We aim to create an inclusive working environment where all employees are respected and treated equally. Amphenol - Making History, Designing the Future
    $50k-63k yearly 2d ago
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  • Customer Service Representative

    U-Haul 4.4company rating

    Guest service representative job in Walton, NY

    Return to Job Search Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education. Our motto is 'Hire Fast, Pay Fast.' You can start today and get paid today! Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores. U-Haul Offers: * Career stability * Opportunities for advancement * Mindset App Reimbursement * Gym Reimbursement Program * Health insurance & Prescription plans, if eligible * Paid holidays, vacation, and sick days, if eligible * Life insurance * MetLaw Legal program * MetLife auto and home insurance * Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings Plan * Employee Stock Ownership Plan (ESOP) * 24-hour physician available for kids * Dental & Vision Plans * Business travel insurance * You Matter EAP * LifeLock Identity Theft Protection * Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul trucks and trailers. * Clean and inspect equipment on the lot including checking fluid levels. * Answer questions and educate customers regarding products and services. * Prepare rental invoices and accept equipment returned from rental. * Install hitches and trailer wiring. * Fill propane (certification offered through U-Haul upon employment) * Drive a forklift (certification offered through U-Haul upon employment) * Other duties as assigned * Participate in ongoing continuous U-Haul education through U-Haul University. Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to maintain a good driving record * High school diploma or equivalent Work Environment: The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields. Physical Demands: The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted. U-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.
    $29k-36k yearly est. Auto-Apply 60d+ ago
  • Night Auditor

    Doubletree By Hilton Hotel Binghamton 3.9company rating

    Guest service representative job in Binghamton, NY

    Job DescriptionOur property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now.Compensation: $16.50 - $17 hourly Responsibilities: Ensure all guests feel they are having an exceptional experience at the property Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager Complete additional bookkeeping, administrative, and accounting procedures as requested Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required Qualifications: Requires a flexible schedule that allows for overnight shift hours Experience in the hospitality industry or guest services is preferred, but not required Excellent customer service and communication skills are required Some college is preferred but a high school diploma or equivalent is required Must be computer proficient; experience with accounting or reservation software is a bonus About Company Conveniently located in downtown Binghamton's business and government districts. Accessible from all major highways, our inviting Binghamton hotel is situated near the confluence of the Chenango and Susquehanna Rivers.
    $16.5-17 hourly 31d ago
  • Meat Customer Service $1,000 Sign On Bonus

    Dev 4.2company rating

    Guest service representative job in Ithaca, NY

    Jobs for Humanity is partnering with Wegmans Food Markets to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located. Company Name: Wegmans Food Markets Job Description Schedule: Part time Availability: Morning, Afternoon, Evening (Includes Weekends). Shifts start as early as 7am Age Requirement: Must be 18 years or older Location: Ithaca, NY Address: 500 S. Meadow Street Pay: $15.50 - $16 / hour Job Posting: 12/07/2023 Job Posting End: 01/07/2024 Job ID: R0192636 EARN A BONUS UP TO $1,000! Hiring immediately! Our mission is to provide incredible service and help our customers live healthier, better lives through food. In this role you will work alongside a team to educate our customers on the different types and cuts of meat to complete their meals, and ensure the freshest meat products are available throughout the day. If your passions are food and working in a fast-paced environment, this could be the role for you! What will I do? Provide incredible service to our customers Keep our shelves and service counter stocked with fresh products Take orders and prepare items for display by cutting, packaging, and labeling products May unload daily deliveries and stock cases, displays and backroom coolers with new and existing products/inventory At Wegmans, we've long believed we can achieve our goals only if we first fulfill the needs of our people. Putting our people first and offering competitive pay and a variety of benefits & perks is just the start of what it means to work at Wegmans. Whether through premium pay for working on Sundays or holidays, offering industry-leading health care coverage and wellness programs to support physical, financial, and emotional well-being, or paid time off (PTO) to help you balance work and life, we've got something for everyone. And because we care about the wellbeing and success of every person, we recognize each person has their own unique scheduling needs. We're proud to offer flexibility in scheduling so our employees can prioritize what is most important to them. Our large, high-volume stores and 24x7 operations allow for personalized schedules that balance an employee's individual needs with the needs of our business and each department. Comprehensive benefits* Paid time off (PTO) to help you balance your personal and work life Higher premium pay rates for working Sundays or on a recognized holiday Health care benefits that provide a high level of coverage at a low cost to you Retirement plan with both a profit-sharing and 401(k) match A generous scholarship program to help employees meet their educational goals LiveWell Employee & Family program to support your emotional, work-life and financial wellness Exclusive discounts on electronics, entertainment, gym memberships, travel and more! And more! ***Certain eligibility requirements must be satisfied and offerings may differ based upon area or the company and/or position. For 25 years in a row, our employees have put us on the FORTUNE magazine's list of the 100 Best Companies to Work For . Discover what it means to work for a family-owned, mission-driven, values-based company that believes in caring, respect, empowerment, high standards and making a difference in the community. Because with a family-like atmosphere of shared support, leaders who have your best interest at heart and growth as part of everything we do, Wegmans is the place for you to do what you love-and love what you do.
    $15.5-16 hourly 2d ago
  • CAS Aftermarket - Customer Service Representative

    Bae Systems Plc 4.7company rating

    Guest service representative job in Endicott, NY

    Job Description The Controls and Avionics (CAS) Aftermarket is seeking to add a Customer Service Representative to the team. The CAS Aftermarket team is responsible for maintaining, repairing, modifying, and overhauling customer owned flight control systems. Our experienced staff tackles unique problems that come back from the field and ensures that the customer gets quality returns in a timely manner. We do this through a collaborative and cross functional approach in order to provide overall customer satisfaction. The Customer Service Representative (CSR) is the main interface with our customers while units are in for repair. They are responsible for obtaining repair authorization and understanding what issue the product is exhibiting in the lab or in the field. They then align proper funding through a purchase order and release the product to the manufacturing floor, with the explanation of the problem stated by the customer. Throughout the repair cycle, the CSR monitors progress and maintains a regular stream of communication with the customer as to the status of the unit. The CSR will work cross functionally with the test, production, and quality team to provide options for the customer in order to keep aircraft in the field operational and support mission success. Whether on a repair contract or quoting individual orders with material and labor - the CSR is pivotal to the financial success for the aftermarket team. Skillsets for this role include organizational skills, clear communication, attention to detail, financial and contract literacy, teamwork, and an aptitude for manufacturing processes. Working in a fast paced environment where no two repairs are the same, every day brings new experiences and challenges Required Education, Experience, & Skills * High School diploma or GED * Experience working in an office setting * Ability to clearly communicate through all forms (written, phone, in person, through telecom, etc) * Thorough organizational skills * Ability to read and interpret contractual documents * Problem solving mindset with clear follow through and ownership Preferred Education, Experience, & Skills * 2 year degree in business field * Experience accepting/issuing purchase orders * Understanding of manufacturing business environment * Experience reading, writing, and accepting contractual documents. Pay Information Full-Time Salary Range: $50268 - $85455 Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience. Employee Benefits: At BAE Systems, we support our employees in all aspects of their life, including their health and financial well-being. Regular employees scheduled to work 20+ hours per week are offered: health, dental, and vision insurance; health savings accounts; a 401(k) savings plan; disability coverage; and life and accident insurance. We also have an employee assistance program, a legal plan, and other perks including discounts on things like home, auto, and pet insurance. Our leave programs include paid time off, paid holidays, as well as other types of leave, including paid parental, military, bereavement, and any applicable federal and state sick leave. Employees may participate in the company recognition program to receive monetary or non-monetary recognition awards. Other incentives may be available based on position level and/or job specifics. About BAE Systems Electronic Systems BAE Systems, Inc. is the U.S. subsidiary of BAE Systems plc, an international defense, aerospace and security company which delivers a full range of products and services for air, land and naval forces, as well as advanced electronics, security, information technology solutions and customer support services. Improving the future and protecting lives is an ambitious mission, but it's what we do at BAE Systems. Working here means using your passion and ingenuity where it counts - defending national security with breakthrough technology, superior products, and intelligence solutions. As you develop the latest technology and defend national security, you will continually hone your skills on a team-making a big impact on a global scale. At BAE Systems, you'll find a rewarding career that truly makes a difference. Electronic Systems (ES) is the global innovator behind BAE Systems' game-changing defense and commercial electronics. Exploiting every electron, we push the limits of what is possible, giving our customers the edge and our employees opportunities to change the world. Our products and capabilities can be found everywhere - from the depths of the ocean to the far reaches of space. At our core are more than 14,000 highly talented Electronic Systems employees with the brightest minds in the industry, we make an impact - for our customers and the communities we serve. This position will be posted for at least 5 calendar days. The posting will remain active until the position is filled, or a qualified pool of candidates is identified.
    $50.3k-85.5k yearly 37d ago
  • Front Desk Guest Service Representative

    Red Roof Inn

    Guest service representative job in Cortland, NY

    Job Title: Front Desk Guest Service Representative The Front Desk Guest Service Representative (GSR) is responsible for maintaining positive guest interactions while consistently and courteously responding to their needs, requests, necessary service transactions and tasks. This position is critical to ensure quality service to our guests and upholding hotel standards, while working with members of the hotel team, maintaining room quality as well as safety and security of the hotel. Duties and Responsibilities ● Welcome guests with friendly greeting and smile and perform all guest related services. (i.e. wake up/courtesy calls; handle concerns/complaints/requests; provide coffee/newspaper and location information; keep lobby clean and orderly). ● Handle reservation requests; check guests in/out; handle guest accounting and cashier functions. ● Make, change and monitor reservations; review and report rate availability using the front desk computer system; update and monitor room status, promote future sales. ● Maintain confidentiality of guest information and pertinent hotel data. ● Perform daily cash count; prepare bank deposit and review of audit packages. ● Complete reporting for daily occupancy/revenue, weekly inn operations, expenditures ledger and update corporate memorandum and/or operations manuals. ● Communicate with Inn Management and other GSRs, as needed, about problems, requests and/or concerns regarding guests or rooms. ● Work with housekeeping to communicate checkouts, stay-overs, sleepers, skips, rooms cleaned and rooms in need of maintenance. ● Cross train in all front desk shifts and other departments in the hotel; Train new hires in front desk functions. ● Night Audit shift requires daily reconciliation of transactions and preparing audit package for hotel Management approval. ● Comply with all OSHA standards. ● Provide special services for guests upon request. ● Assist in coordinating special events (i.e. holiday gatherings, bus tours, on-site, etc.). ● Performs other duties as assigned. Qualifications ● 1-2 years in a previous customer service position preferred. ● Basic office skills (i.e. math, cash handling, computer skills, timekeeping, etc.). ● Must maintain a professional appearance in the provided uniform with a consistently friendly attitude toward guests and staff. ● Must be able to easily and frequently change from one task to another while operating a computer and/or switchboard and work with minimal supervision. ● Basic English communication (verbal and written) skills are required. ● May be required to work nights, weekends, and/or holidays. Working Conditions Because some hotels may be exterior corridor hotels, the physical environment may require the employee to work both inside and outside in heat/cold, wet/humid, and dry/arid conditions. The position may come into contact with pets. The employee is required to use personal protective equipment to prevent exposure to hazardous chemicals/materials. Regularly scheduled hours may include nights, weekends, and holidays. Schedules vary based on business needs. Physical Requirements While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit, climb, balance, stoop, kneel, crouch, or crawl. The employee must frequently lift or move up to 10 pounds and occasionally lift or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Required qualifications: * Legally authorized to work in the United States Preferred qualifications: * 17 years or older * Able to comfortably lift 50 lbs Wage $14.00 to $15.00 hourly
    $14-15 hourly 60d+ ago
  • Insurance Customer Service Sales Representative

    Adam Roux Insurance Agency

    Guest service representative job in Binghamton, NY

    About Us Adam Roux Insurance Agency has offices in Binghamton and Liverpool, NY, serving clients for over 19 years. We value teamwork, personal growth, and a fun, supportive work environment. Enjoy daily incentives, weekly bonuses, and paid time off while building your career with a team that rewards hard work and dedication. Job Description We're looking for a Customer Service Sales Representative who is friendly, motivated, and great with people. You'll be the first point of contact for clients, answering questions, providing guidance, and helping them find the right insurance coverage. This is a Monday-Friday position offering $23/hour ($47,000/year) with daily bonuses. Add in monthly commissions and bonuses to have a total first year earning potential up to $60,000. We provide full training, ongoing support, and benefits including health insurance and PTO. If you want to grow in a rewarding, team-oriented environment, apply today! Benefits Annual Base Salary + Commission + Bonus Opportunities Paid Time Off (PTO) Earn Extra PTO Office Equipment Provided Work-Life Balance Mon-Fri Schedule Career Growth Opportunities Continuing Education Opportunities Hands on Training Professional Work Environment Health Insurance (Employer pays 50%) Health Insurance Responsibilities Build strong relationships with potential clients to maintain and grow customer loyalty. Advise clients on suitable insurance policies depending on their needs and objectives. Actively listen to the clients objections and concerns. Address their concerns carefully, clearly, and professionally. Continue to look for and recognize opportunities to cross-sell/account rounding. Update and Make changes to insurance policies as needed. Process premium payments. Issue Insurance Documentation (COI, ID cards, etc.) Handle confidential information with discretion and follow established protocols. Requirements Property and Casualty License is a bonus. 1+ years experience in sales/customer service is a bonus Experience in insurance is a BONUS! Experience working in an office environment, using a multiline phone system, and utilizing computer software. Proficient typing/data entry skills. Proficient in Microsoft Office Suite Demonstrate professionalism over the phone, in writing, and in the office to create a positive work environment and ensure effective communication. A career-minded go-getter able to work independently to hit targets and collaborate with team members.
    $47k-60k yearly 12d ago
  • Customer Service Representative

    Mirabito Holdings 4.2company rating

    Guest service representative job in Sidney, NY

    Home Comfort Customer Service Representative Reports to: Regional Manager Status: Full time, hourly non-exempt Hourly Rate: $18 - $21 per hour depending on Experience ESSENTIAL FUNCTIONS - include and are not limited to: Consistently render the best customer satisfaction to customers. Must productively multitask and efficiently navigate industry specific software. Initiates required action for response to customer service requests for order changes, including the maintenance of order/customer information files and communicates changes to the appropriate personnel/departments. Consistently practice and participate in suggested selling and information gathering. Recommend other products and services to customers based on purchase or order history. Receives inquiries from and/or contacts the organization's branch/regional offices to resolve a variety of service or delivery related issues. Participates and provides expertise as a member of the customer service's departmental team. Execute customer service team's objectives to render the best customer satisfaction possible 100% of the time. Must be able to remain in a stationary position 90% of the time. Adhere to company policies and procedures 100% of the time. RESPONSIBILITIES - include and are not limited to: Responsible for actively ensuring the retention of the organization's customer base which includes promoting the organization to existing customers. Works with the organization's personnel to resolve problems, facilitate solutions and enhance customer service offerings. Prepares, generates and distributes daily reports and order acknowledgements to appropriate personnel. Responsible for notifying administration of any required updates of customer records on the organization's internal database. Provides back-up support to other group members in the performance of job duties as required. Answers customer inquiries/communications as required. Attend and participate regularly in branch staff meetings. Maintains detailed call activity reports and provides them to upper management when required. Provides activity/statistical summary reports each week to the Branch Manager each day. Conducts follow up phone calls to survey respondents who have concerns or questions. Comply with company dress code 100% of the time. Maintain confidentiality 100% of the time in regards to customer and company information. Reports to work with minimal absenteeism or tardiness. Attend job related training and informational seminars as requested. Performs other job related activities and special projects as assigned. QUALIFICATIONS AND SKILLS - include and are not limited to: Proficient in Microsoft Office Suite. 2 years progressive customer service or direct marketing experience preferred. Must work well under pressure, be able to juggle many projects simultaneously, and have excellent interpersonal and communication skills. Possess a high school/vocational school diploma or G.E.D. and related certification.
    $18-21 hourly 2d ago
  • Customer Service Representative

    Circle K Stores 4.3company rating

    Guest service representative job in Tully, NY

    Job Type Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As a Customer Service Representative, you will enjoy: Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability Flexible Schedules Weekly Pay Weekly Bonus Potential Large, Stable Employer Fast Career Opportunities Work With Fun, Motivated People Task Variety Paid Comprehensive Training 401K With a Competitive Company Match Flexible Spending/Health Savings Accounts Tuition Reimbursement Your key responsibilities: You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers. Provide regular and predicable onsite attendance. You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store! You are good at: Selling products to customers Providing excellent customer care Communication and friendly conversation Performing at a quick pace while having fun Working as part of a team to accomplish daily goals Coming up with great ideas to solve problems Thinking quickly and offering suggestions Great if you have: Retail and customer service experience Sales associate or cashiering experience High school diploma or equivalent Motivation to advance in your career! Willingness to learn and have fun! Physical Requirements: Ability to stand and/or walk for up to 8 hours Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift Occasionally lift and/or carry up to 60 pounds from ground to waist level Push/pull with arms up to a force of 20 pounds Bend at the waist with some twisting up to one hour a shift Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs Hiring Range: $16.00 to $16.26 Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process. Click below to review information about our company's use of the federal E-Verify program to check work eligibility: In English In Spanish
    $16-16.3 hourly Auto-Apply 8d ago
  • Customer Service Representative

    Fenix Parts Inc. 3.9company rating

    Guest service representative job in Elmira, NY

    Join the Automotive Revolution at Fenix Parts About Fenix Parts: Fenix Parts isn't just a company; it's an essential part of the automotive recycling revolution. As a leading force in the recycling and resale of OEM automotive parts, we have made our mark in the industry for over 25 years. With a robust network expanding across more than 30 locations in the U.S., we are at the forefront of reducing the environmental impact of auto waste. We thrive on innovation, sustainability, and a commitment to excellence. Why Join Fenix? Our team is expanding rapidly to keep pace with our growth and the increasing demand for price-friendly automotive solutions. We are in search of passionate, skilled individuals who are ready to drive their career forward in a dynamic and rewarding environment. Position Overview: Customer Service As a key player on our team, you'll engage in helping customers with all situations related to their accounts, orders and discrepancies. You will also be tasked with other customer service related duties as they may arise. Job Snapshot: 5-day work week. Handle incoming calls regarding customers selling purchasing parts and or selling their vehicles. Maintain relationships with coworkers and customers Arrange vehicle pickups from customer homes and businesses. Mark and ring out parts Load or Unload parts operating a forklift Maintain awareness of inventory levels and top sales parts Open communication with supervisors to maintain site-specific needs. What We Offer: Competitive Compensation: Attractive earnings with growth potential. Benefits: Comprehensive benefits package including health, dental, and vision coverage, plus 401(k) options. Work-Life Balance: Enjoy a stable day shift schedule Professional Development: Opportunities for advancement in a growing company. Inclusive Culture: Proud to be an Equal Opportunity/Affirmative Action employer. Requirements: High School Diploma or equivalent Excellent computer skills Excellent communication skills Strong math skills Knowledge of auto parts and vehicles Special Invitation: Transitioning military professionals are encouraged to apply. Your skills are highly valued here! Equal Opportunity Employer: We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran, or other protected status. Ready to Make a Difference? Become part of something bigger and help shape the future of automotive sustainability. Apply today to join our amazing team at Fenix Parts and drive forward your career. Together, let's revitalize the way the world views automotive recycling!
    $30k-38k yearly est. Auto-Apply 10d ago
  • Deskside Service Representative

    Procom Consultants Group 4.2company rating

    Guest service representative job in Horseheads, NY

    Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada. With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest “Canadian-Owned” IT staffing/consulting company. Procom's areas of staffing expertise include: • Application Development • Project Management • Quality Assurance • Business/Systems Analysis • Datawarehouse & Business Intelligence • Infrastructure & Network Services • Risk Management & Compliance • Business Continuity & Disaster Recovery • Security & Privacy Specialties• Contract Staffing (Staff Augmentation) • Permanent Placement (Staff Augmentation) • ICAP (Contractor Payroll) • Flextrack (Vendor Management System) Job Description Deskside Service Representative - On behalf on our client in the Oil and Gas industry, Procom Services is looking for one Deskside Service Representative (DSR) provides consistent, high quality service ensuring a positive client experience when using IT services. The DSR is responsible for communicating and assisting clients with IT related issues and requests, including hardware and software, mobile devices, remote access and meeting/conference rooms. Deskside Service Representative Job Details Provide effective support to the company environment, including (but not restricted to) the following tasks: Assist clients with IT related issues by either visiting their desk or by using remote tools Perform hardware and software installs, move add and changes (IMAC) Remedial training for end users Troubleshooting hardware and software issues on workstations, laptops and personal technology devices running Windows and Apple operating systems Support and configure Operating Systems (Vista, Windows 7, Mac, iOS) Support COTS (MS Office 2010, MS SharePoint, Webex, Internet Explorer) and business specific software Support and configure Mobile Devices (iPhone, iPad) Support stand alone and network printers, including print queues, if required Meeting/Conference Rooms Supporting conference room audio and video equipment Pre-meeting and in-room conference room testing and support of audio / visual equipment as needed Onsite support of internal and external meetings and Events Collaborate with Service Delivery Representatives (SDR) on tickets which are close to breaching SLA to ensure action is taken Hands and eyes support for on-site server and network devices, if required Invoking other necessary key processes (e.g. Incident, Change) with defined input Assist in developing operational standards/procedures Identify and recommend of areas of possible improvement and automation Partake in small projects and tasks, if required On-call availability, if required Deskside Service Representative Mandatory Skills 3+ years experience in IT Desk Side Customer Services Must communicate clearly, courteously and professionally (both verbal and written) Installation and working knowledge of a variety of software applications and ability to learn in house applications Strong skills associated with bridging technical problems that cross functions, such as understanding cause and effect and root cause relationships for complex IT problems Knowledge of Windows networking fundamentals including routing, TCP/IP, DNS & DHCP Familiarity with emerging end user technologies (i.e. Phones, iPads, Android based phones) Windows Vista and Windows 7 experience Proficient with Office 2010 Must have a “can do” attitude Strong knowledge of supporting services and all that it entails (client, delivery, etc.) Excellent multi-tasking and organizational skills ITIL V3 Foundation awareness Experience working within a multi-vendor sourcing environment and interacting at all management level with various internal teams Proven knowledge of and adherence to information sharing and best practices Deskside Service Representative Nice to Have Skills · Some experience working in an Oil and Gas environment would be nice to have Deskside Service Representative Start Date February 2016 Deskside Service Representative Assignment Length 6 month + Contract Additional Information All your information will be kept confidential according to EEO guidelines. Please send your resume in Word format only.
    $38k-52k yearly est. 2d ago
  • Customer Service Representative

    Teamworld 4.1company rating

    Guest service representative job in Binghamton, NY

    Full-time Description GENERAL JOB DESCRIPTION The Customer Service Representative plays a key role in managing customer requests, entering and maintaining accurate order data, and supporting internal teams throughout the order lifecycle. This position requires strong data entry accuracy, excellent communication skills, and the ability to coordinate with purchasing, production, art, and logistics, to ensure a premier customer experience. The ideal candidate is detail-oriented, organized, and comfortable working in a fast-paced, deadline-driven environment. PRIMARY DUTIES AND RESPONSIBILITIES Data Entry & Order Processing Enter, update, and maintain accurate customer information, order details, and communication records in the CRM and ERP system. Process sales orders, purchase orders, and customer quotes with a high level of accuracy. Type and prepare detailed order documentation, confirmations, and updates. Ensure timely and precise entry of pricing, product specs, and customization details. Customer Support & Communication Serve as a secondary point of contact for customer inquiries via phone, email, and chat. Provide professional, prompt, and clear communication regarding order status. Collect and verify required order information from customers. Follow up with customers to ensure satisfaction and address any issues. Administrative & Support Responsibilities Document all customer interactions, changes, and updates. Provide backup support for other Customer Service Representatives as needed. Participate in special projects, including process documentation and workflow improvements. SECONDARY DUTIES AND RESPONSIBILITIES Requirements KNOWLEDGE, SKILLS, ABILITIES AND COMPETENCIES Strong data entry accuracy and attention to detail. High proficiency with CRM systems and Microsoft Office Suite (Word, Excel, PowerPoint). Excellent written and verbal communication skills. Strong organizational and time-management abilities; able to prioritize multiple tasks. Ability to work effectively in a fast-paced, deadline-driven team environment. Sound judgment, critical thinking, and problem-solving skills. Customer-first mindset with the ability to build consultative relationships. Adaptable, proactive, and able to manage shifting priorities. Education Associate degree preferred, or a combination of relevant education and experience. Experience 2-3 years of customer service, administrative support, or data entry experience. Promotional product industry experience a bonus but not required. Advanced Excel knowledge preferred. Monday - Friday | 8am - 5pm | $20 - $22 / hr. | On-site in Binghamton, NY
    $20-22 hourly 60d+ ago
  • Customer Service Representative - State Farm Agent Team Member

    Diane Meeker-State Farm Agent

    Guest service representative job in Johnson City, NY

    Job DescriptionBenefits: Simple IRA License reimbursement Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ABOUT OUR AGENCY: I opened my agency in November 2000, bringing with me decades of insurance experience after starting in the industry at just 19 years old. Today, I lead a small but dedicated team of three, and our office is known for its long tenure some team members have been with us for more than 25 years. Im a proud mom and grandmother who loves to travel, and our agency operates with the same family-oriented spirit that guides my life. We have a warm, supportive, and deeply collaborative atmosphere where stability and teamwork are at the core of everything we do. Our office enjoys fun traditions like office Jeopardy, promotions tied to earning additional PTO, Casual Fridays, and a flexible work environment. We also offer a Simple IRA, licensing reimbursement, and a culture that truly values loyalty and connection. Were looking for someone who is dependable, friendly, personable, positive, and able to multitask while fitting naturally into a long-standing, close-knit team. For someone who appreciates a supportive environment with deep roots, this is the kind of place where you can build a meaningful long-term career. ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Diane Meeker - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $31k-40k yearly est. 3d ago
  • Customer Service Rep(03403) - 8 Court Street

    Domino's Franchise

    Guest service representative job in Cortland, NY

    The Customer Service Representative is required to handle all aspects of service, including: telephone answering and face to face contact. The Customer Service Representative position is considered an In-store position and CSRs are required to learn other skilled positions within the store, such as: Oven tending, Pizza Topping and Pizza Making.
    $31k-40k yearly est. 10d ago
  • Customer Service Representative

    Glyph Technologies

    Guest service representative job in Cortland, NY

    Job DescriptionBenefits/Perks Competitive Compensation Paid Time Off Career Growth Opportunities We are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and is able to remain calm under pressure. Responsibilities Receive a high volume of inbound calls and emails Identify the reason for the customers call, collect relevant information and provide solutions Refer to premade scripts for a variety of customer service topics Use best practices in customer service techniques to develop rapport and build relationships with customers Document all customer interactions Meet personal and team quotas Attend trainings to maintain up-to-date skills and knowledge Qualifications High school diploma/GED Previous experience as a Customer Service Representative or in a similar role is preferred Comfortable using computers and customer management software Excellent phone and verbal communication skills Understanding of active listening techniques Ability to work well under pressure Highly organized with the ability to prioritize projects and manage time effectively
    $31k-40k yearly est. 26d ago
  • Customer Service Representative - Vestal Veterinary Hospital

    Encore Vet Group

    Guest service representative job in Vestal, NY

    Be the first smile they see. The voice they trust. The heart of our front desk. At Vestal Veterinary Hospital, we're more than just a veterinary clinic - we're a team that leads with compassion, connection, and care. We're looking for a Full-Time Customer Service Representative to join us and bring warmth, efficiency, and energy to our front desk. Why you'll love us: * Family & Team First - We treat every pet like family and value every team member like gold, creating a supportive and caring environment. * Cutting-Edge Care with Heart - Our full-service hospital offers advanced medicine and services like wellness care and surgery, all delivered with genuine compassion. * Growth & Teamwork Culture - We believe in building strong relationships, embracing teamwork over ego, and constantly learning and leveling up together. What you'll be doing: * Greeting clients with warmth and professionalism, in person and on the phone. * Scheduling appointments and managing daily workflow. * Answering questions and providing clear, compassionate client education. * Maintaining accurate records and updating patient files. * Supporting the veterinary team with communication and coordination. * Processing payments and checking clients in and out. * Helping to ensure a calm, organized, and welcoming lobby experience. You are... * A people person who loves to create great experiences from the first phone call to the final tail wag. * Organized and detail-obsessed, keeping appointments, records, and communication running smoothly. * A master multitasker who stays cool and kind even during the busiest times. * Tech-savvy and confident navigating digital systems and patient charts. * Calm, clear, and compassionate, especially when pet parents are stressed. * Eager to grow your skills in a hospital that values professional development and team culture. What's in it for you? * Competitive pay, based on experience * Medical, dental, vision, and life insurance (some plans include free outpatient mental health care) * Generous CE allowance + paid CE time * Uniform allowance * Pet care discounts for your personal pets * PTO, floating holidays, parental leave, and military leave * A robust Employee Assistance Program (from finances to wellness and everything in between) * Access to Encore Vet Group's library of training, CE, and career development resources * A 401(k) with up to 5% company match. Want to work somewhere you can grow, belong, and be part of something special? Apply today! Check us out: ***************** Vestal Veterinary Hospital is proud to be partnered by Encore Vet Group - see what that means for you: ***************** Encore Vet Group is a community of veterinary hospitals that share a passion for the profession and a strong commitment to those who provide veterinary care. We are dedicated to a great culture, strong leadership, and high-quality medicine. Veterinary practice success doesn't happen without these key ingredients. Our hospitals maintain the culture and atmosphere of a private veterinary practice while gaining access to collective resources and veterinary business management expertise to help lead their teams forward and shape their future. Whether you're a veterinarian, technician, or support staff, our focus is to support you in doing what you love - caring for animals while advancing your career. Pay Range USD $16.00 - USD $19.00 /Hr.
    $16-19 hourly Auto-Apply 60d+ ago
  • Captain - Customer Service

    Daveandbusters

    Guest service representative job in Johnson City, NY

    Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: Our Captain position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Captain's position requires a strong communicator who will guide our Guests through their Midway, retail, game rental and dining experiences. Our Captains also act as an initial point of contact in the enforcement of house policies and maintaining the safety and security of the unit. NITTY GRITTY DETAILS: Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Acts as an initial point of contact in matters concerning safety and security in all areas: front door, Viewpoints, Midway, bar areas, kitchen and back of house areas, dining areas, private event rooms and restrooms. Acts as ambassador to the building, assisting Guests with all requests and answers questions as needed. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members and Managers. Competently diffuses difficult Guest situations while protecting the integrity and safety of our staff, building and house policies. Assists with the maintenance and upkeep of the Viewpoint and Midway areas. Assists in the cleanliness and organization of the rental equipment. Ensures all billiard supplies are stocked, properly cleaned and maintained to maximize costs and decrease loss. Checks for restocking of necessary supplies. Brings all areas up to standard. Assists in the rental of Billiards and Shuffleboards, maintaining and resetting the area after each use. Assists with the set up and break down of special events functions as directed by management. Provides game assistance by promptly notifying Support Technicians or Management as needed. Assists and directs Guests to Kiosk areas and answer questions as needed. Ensures that our Guests adhere to house policies as outlined and informs management of any issues. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Assists other Team Members as needed or as business dictates. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Is dressed in accordance with dress guidelines, looking neat, clean and professional at all times. Must demonstrate ability to read and communicate in English. Must be at least 18 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team member will regularly be required to: Work days, nights, and/or weekends as required. Work in environments with both hot and cold temperatures such as freezers and around cooking equipment. Work in noisy, fast paced environment with distracting conditions. Read and write handwritten notes. Lift and carry up to 30 pounds. Move about facility and stand for long periods of time. Walk or stand 100% of shift. Reach, bend, stoop, mop, sweep and wipe frequently. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $16 - $17 per hour Salary Range: 16 - 17 We are an equal opportunity employer and participate in E-Verify in states where required.
    $16-17 hourly Auto-Apply 60d+ ago
  • Insurance - Licensed Customer Service Representative

    Kolcun Insurance Agency, Inc.

    Guest service representative job in Vestal, NY

    Job Description Great benefits including health insurance, bonus opportunities, retirement plan, paid time off. Join a successful agency that cares about our employees and clients. Your positive attitude, rapport-building, and desire to help will make you the perfect fit for this role. We pride ourselves on our top-notch customer service and are looking for someone who has the skills to deliver an amazing experience while ensuring their clients have the coverage they need. If you are ready to make a change in your life and are looking to join a company that cares about both our clients and you, apply today! Benefits Annual Base Salary Based on Experience Health Insurance Paid Time Off (PTO) Retirement Plan Bonus Opportunities after 1 year Mon-Fri Schedule Career Growth Opportunities Paid Family Leave Responsibilities Answer the phone and direct calls and messages to appropriate staff Immediately greet all customers, entering the office, in a friendly and helpful manner Take payments from clients Provide billing service and billing changes for clients Process customer minimal policy changes Assist licensed agent with policy services Attach client files and/or notes in management system Follow up with customers Requirements Personal lines license. Possess an upbeat, positive, and enthusiastic attitude. Proficiency to multi-task, follow-thru and follow-up. Strong communication skills, both oral and written. Great Customer Service Skills. Driven and goal-oriented individual. Ability to tactfully handle stressful and difficult situations.
    $31k-39k yearly est. 11d ago
  • Customer Service Representative

    Buell Fuel

    Guest service representative job in Afton, NY

    Job DescriptionCustomer Service Representative - Join a growing, family-owned fuel company with strong values and a great team culture! Buell Fuel | Center State Propane is a fast-growing, family-owned business headquartered in Deansboro, NY. We deliver competitively priced propane, heating oil, diesel, and gasoline across upstate New York, serving residential, commercial, agricultural, municipal, and wholesale customers. We're looking for a full-time Customer Service Representative at our Afton office-someone dependable, professional, and motivated to grow with us! What You'll Do Provide friendly, professional customer support in person, by phone, and by email Process orders, payments, and account updates accurately Handle customer inquiries and resolve issues quickly Build and maintain positive customer relationships Assist with accounts receivable and billing tasks Monitor delivery schedules and follow up on late orders Support team members and contribute to a positive office environment What We're Looking For High school diploma or GED (required) 1+ year of customer service experience (preferred) Experience in the fuel delivery, propane, or heating industry a plus Strong computer and communication skills Organized, detail-oriented, and able to multitask Self-motivated with a sense of urgency and teamwork Job Details Schedule: Monday-Friday, Day Shift (occasional Saturdays 8:00 AM-12:00 PM) Pay: $17.00 - $20.00 per hour (based on experience) Location: In person - Waterville, NY- Richfield Springs, NY Benefits Health insurance Company retirement plan Paid time off Annual performance reviews Opportunities for growth and advancement Monday-Friday, Day Shift (occasional Saturdays 8:00 AM-12:00 PM)
    $17-20 hourly 4d ago
  • Night Auditor

    Doubletree 4.0company rating

    Guest service representative job in Binghamton, NY

    Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now.
    $34k-41k yearly est. 30d ago

Learn more about guest service representative jobs

How much does a guest service representative earn in Union, NY?

The average guest service representative in Union, NY earns between $24,000 and $39,000 annually. This compares to the national average guest service representative range of $20,000 to $34,000.

Average guest service representative salary in Union, NY

$30,000
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