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Guest service representative jobs in Waco, TX

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Guest Service Representative
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  • Customer Service Specialist

    Prokatchers LLC

    Guest service representative job in Temple, TX

    Job Title: Customer Service Specialist Duration: 03+ months contract (Possible extension ) Shift I: 7:00 AM and 7:00 PM, Monday-Friday Shift II: 2:00 PM - 10:30 PM, Friday - Tuesday (Wed-Thurs Off) Job Description: Under general supervision, communicates to Members policies, procedures, and services to ensure complete knowledge of the Plan. Must adhere to call handling goals of 80% of calls answered within 30 seconds. Helps and adheres to call abandonment rate of less than five percent (5%) with average hold time not to exceed 2 minutes based on regulatory requirements. Within 60 days of employment on the floor, must meet monthly quality goal of ninety-two percent (92%) or greater based on two percent (2%) of calls monitored.
    $26k-34k yearly est. 1d ago
  • Customer Service Representative

    Glad Solutions 3.5company rating

    Guest service representative job in Harker Heights, TX

    We're seeking positive, energetic and outgoing Customer Service Representatives that can help our customers with product questions quickly and efficiently. You will be responsible for helping customer by providing product and service information and resolving any technical issues. No experience is required! Join the fastest growing team in Texas! We are seeking Entry Level Customer Service Representatives to join our team. Our Award Winning Team will provide hands on product training and continuous mentoring to help ensure your success. Seize the opportunity to grow your career today! Customer Service Associate Duties and Responsibilities: * Provide accurate and valid information for the customers * Answering client questions * Assist clients find what they are looking for * Retain a positive and professional voice at all times * Handle order Transactions Customer Service Associate Requirements: * A high school diploma or GED or an appropriate equivalent * Successful completion of training offered * Good communications skills * Must be 18+ years of age * Ability to build rapport with clients
    $31k-35k yearly est. 14d ago
  • Customer Service Representative - State Farm Agent Team Member

    Bryce Welborn-State Farm Agent

    Guest service representative job in Harker Heights, TX

    Job DescriptionBenefits: Bonus based on performance Competitive salary Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Bryce Welborn - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $26k-34k yearly est. 26d ago
  • Guest Service Representative

    Waco 4.5company rating

    Guest service representative job in Waco, TX

    At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You'll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch. You'll make everyone feel welcomed, and you'll create an environment of generosity, happiness, and joy in your community. But it gets even better: We close early so you can enjoy your evenings. We offer flexible work schedules. We're keeping it casual. T-shirts and sneakers are where it's at! Cake discounts. Yummm! You don't have to be 18 to work here, so students can join us. This job is fun. It's literally a piece of cake! This is a great place to make new friends! You'll get trained. Not only on crafting cake, but on growing your career. We love to celebrate and bring joy to the community. Apply now. Joy is the job. Compensation: $11.00 - $12.00 per hour Join Our Growing Family From “Happy Birthday” to “Just Because,” Nothing Bundt Cakes is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant's Heart, the Spirit of a Champion and the ability to make Genuine Connections. With over 500 bakery locations in 40+ U.S states and in Canada, there's plenty of opportunity to join our family! Click here to learn more about Nothing Bundt Cakes . Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law. California Applicant Privacy Policy
    $11-12 hourly Auto-Apply 60d+ ago
  • Customer Service Representative - Patient Registration

    R1 Revenue Cycle Management

    Guest service representative job in Waco, TX

    Shift Hours: Part-time, Midnight - 7:00 AM, rotating nights, weekends, and Holidays. R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our Customer Service Representative, you'll work to help our patients check into the hospital. It's fast-paced on occasion and you'll be the person they rely on to answer questions during registration. You'll build trust in these interactions by collecting information accurately and quickly but also by listening with compassion - not just to hear information, but to address their fears, concerns, and questions. To thrive in this job, you'll need to be a confident multi-tasker who is a quick study with technology and can type and answer phones. You don't need to have any previous experience or knowledge in healthcare. Since this is a hospital/lab environment, you will need to be prepared to see illness and injuries. We'll teach you everything you need to know, which makes this a perfect starting point to launch your healthcare career. You must also be up to date on all vaccinations, pass a drug test, and pass a background check prior to hire. Here's what you can expect working in Patient Registration (Customer Service): * Working on computers and answering phones to intake information in a busy environment. You'll work across multiple screens collecting details that must be input correctly between physician and nurse check-ins. You should feel comfortable working across multiple programs and typing as quickly as patients can talk. You will work around clinicians interrupting the registration process for emergent clinical care. * Helping people who may be very ill or worried. We're not human computers intaking information. Patients need you to be there for them and listen carefully to ease their anxiety. You'll ask follow-up questions and build rapport in real time. * Fast-paced work environment, often on your feet assisting patients complete their registration. While collecting patient and insurance information may seem straightforward, there is a lot of variation in health plans and coverage, that will require knowledge through training. While the data you collect may be predictable, the people you'll get it from aren't. You must work quickly and expect the unexpected. This is not a casual desk job. * A team you can rely on. We care about your progress toward career goals. This is just the first step of your healthcare career at R1 RCM Inc. Requirements: * High School Diploma or GED * Excellent customer service experience For this US-based position, the base pay range is $14.00 - $18.24 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training. The healthcare system is always evolving - and it's up to us to use our shared expertise to find new solutions that can keep up. On our growing team you'll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team - including offering a competitive benefits package. R1 RCM Inc. ("the Company") is dedicated to the fundamentals of equal employment opportunity. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories. If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at ************ for assistance. CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent To learn more, visit: R1RCM.com Visit us on Facebook
    $14-18.2 hourly Auto-Apply 45d ago
  • Front Desk Agent

    Texas Western Hospitality Group 4.1company rating

    Guest service representative job in Waco, TX

    Job Details Courtyard Waco - Waco, TX Full-Time/Part-Time AnyDescription Books guest reservations and/or coordinates with reservation center Registers guests into the hotel in a prompt and courteous manner using up-selling techniques to maximize room rates; prepares for group check-ins, check-outs, and VIP arrivals. Greets, registers, and assigns rooms to guests Handles confidential information, including guest records, with a high degree of integrity Answers and routes call as appropriate; takes guest messages with accuracy Assists with sales and marketing efforts as directed by the General Manager Offers and properly handles requests for wake-up calls Records pertinent guest information in the pass on log Replenishes continental breakfast as needed and keeps the area clean Ensures common area/lobby is clean Performs laundry functions as directed Checks guests in and out of the hotel; processes customer payments according to established policies and procedures. Answers phone in a prompt, efficient, and friendly manner. Promotes hotel services, facilities, and outlets and becomes informed and knowledgeable of upcoming events/ functions in the hotel and in the surrounding area. Answers guests questions about the property and amenities and are able to refer and direct guests to area attractions and outlets. Arranges for the appropriate transportation of guests to and from the hotel when necessary. Uses creative reasoning to overcome guest objections and concerns and to ensure 100% satisfaction. Resolves minor guest complaints to the satisfaction of the customer; informs supervisor of major problems, complaints, disturbances or unhappy guests. Respond quickly to guest requests or complaints in a friendly manner and appropriate action is taken. Follows up to ensure guest satisfaction. Completes daily paperwork to include cashing out, documenting all adjustments, miscellaneous postings paid-outs, charges and check-outs. Handles departmental accounting of monies, receipts, guest accounts and other forms of credit; posts all charges; completes cashiers report, prepares deposit and counts cashier bank. Balances cash bag at open and closing of each shift. Transmits and receives messages using equipment such as a computer, telephone, email, fax, and switchboard. Provides a professional image at all times through appearance and dress. Follows company policies and procedures. Note: Other duties as assigned by supervisor or management
    $24k-29k yearly est. 60d+ ago
  • Medical Customer Service Representative (Onsite) - Waco

    Meduit 3.8company rating

    Guest service representative job in Waco, TX

    ONE WEEK LEFT to Apply & Interview! Interviewing now through 10/20/25 for 10/27/25 start date Multiple positions available - Speedy interview process! Support our healthcare partners & help them thrive at Meduit! As a Medical Customer Service Representative, you'll be a key point of contact, compassionately guiding patients through their medical bills and enabling our clients to focus on exceptional patient care. If you're a skilled communicator eager to make a tangible difference in the healthcare ecosystem, apply today! Key Responsibilities Helping patients understand financial responsibility in a helpful and non-threatening manner Taking inbound and making outbound calls to patients regarding outstanding balances Meeting or exceeding established metric goals Following established procedures to resolve patient account balances: Identifying consumer payment plans Utilizing call scripts provided Setting up consumer payments over the phone Documenting all conversations electronically on company and/or client systems Assisting patients in determining eligibility for financial assistance programs and/or bank loans when applicable Providing information to Client Services as needed Understanding and fully complying with all federal and state laws and regulations (HIPPA, Medicare Fraud, Waste and Abuse, etc.) regarding collections policies and procedures Essential Skills Compassion Communication Problem-solving Teamwork Required Qualifications 1 year of previous call center experience (In-office or Remote) High School Diploma/GED Proficiency with PC-based applications (Microsoft Outlook, Word, and Excel) Preferred Qualifications Experience in a fast-paced environment Knowledge of medical terminology, HIPAA, Medicaid, Medicare, Insurance and FDCPA Experience with medical billing/claims processing Time management and sound decision-making skills Experience providing excellent customer service in a variety of situations, including those that escalate Additional Information Pay: $15-17/hour Schedule: 8am-5pm Central Time Location: 5045 Franklin Ave, Waco, TX 76710 Anticipated start date: 10/27/25 Paid Training: 3 weeks Background check: As a condition of employment, a pre-employment background check will be conducted What we offer: Steady work schedule Full comprehensive Paid Training Program (3+ weeks) Medical, Dental, and Vision insurance HSA and FSA available 401(K)plans with company match PTO and Paid holidays Employer paid life insurance and long-term disability Internal company growth What we do: Meduit was born out of a drive for excellence and a passion for improving revenue cycle management (RCM) for healthcare organizations and the patients they serve. To achieve our goal, we need you! Employees are the cornerstone of our success. As one of the nation's leading RCM solutions companies, we partner with hospital and physician practices in 48 states to provide excellent and compassionate patient engagement. We focus on the payments so our clients can focus on their patients, by living our core values: Integrity, Teamwork, Continuous Improvement, Client-Focused, and being Results-Oriented. You can find out more about Meduit at ****************** Meduit is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, religion, sex, age, national origin, disability, military status, genetic information, sexual orientation, marital status, domestic violence victim status or status as a protected veteran or any other federal, state, or local protected class. #LI-Onsite
    $15-17 hourly 60d+ ago
  • Customer Service Reps

    Cavco Manufacturing LLC

    Guest service representative job in Waco, TX

    Job Description Responsibilities: Represents the company through telephone contact by answering calls, assisting customers with warranty issues and helping retailers to improve delivery service Perform a variety of administrative tasks as needed Provides customers and coworkers with a remarkable experience Demonstrate a good work ethic based on principles of honesty and integrity Maintain office files are accurate Performs various other job duties as assigned and needed Qualifications: 1 - 2 years' experience in customer service High School Diploma or equivalent Ability to multi-task in a fast paced environment Ability to prioritize tasks and self-management Effective planning and organization skills Experience with MS Word, MS Excel, computer knowledge Excellent listening skills and be able to offer solutions to unique situations Attention to detail and self-management Consistently provide excellence in Customer Service Strong communication skills, patience and phone skills Empathetic outlook and the ability to work on a team Maintain a good attendance record
    $26k-34k yearly est. 18d ago
  • TPWD - Customer Service Representative II

    Capps

    Guest service representative job in Waco, TX

    TPWD - Customer Service Representative II (00054785) Organization: PARKS AND WILDLIFE DEPARTMENT Primary Location: Texas-Waco Work Locations: DW-Waco Regional Office 1601 East Crest Dr Waco 76705 Job: Office and Administrative Support Employee Status: Regular Schedule: Full-time Standard Hours Per Week: 40. 00 Travel: Yes, 5 % of the Time State Job Code: 0134 Salary Admin Plan: A Grade: 13 Salary (Pay Basis): 3,582. 26 - 3,582. 26 (Monthly) Number of Openings: 1 Overtime Status: Non-exempt Job Posting: Dec 11, 2025, 12:22:36 PM Closing Date: Dec 29, 2025, 11:59:00 PM Description TPWD MISSIONTo manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. EXCELLENT BENEFITS:Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, staggered work hours, Employee Assistance Program and a Return-to-Work Program. For new employees or rehires, health insurance is available on the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. PLEASE NOTE: All applications must contain complete job histories in the WORK HISTORY SECTION to include Job TitleDates of employment (month/year) Hours worked per week Name of Employer, Name of Supervisor and Phone NumberDescription of duties performed Volunteer experience credit is counted toward any experience requirement. Please list those experiences to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. Omission of data can be the basis for disqualification; you may state ‘unknown' for any incomplete fields. College Transcripts are required at the time of interview (unless otherwise noted on the posting) if education is used to meet the minimum requirements of the job posting. A copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. Applications with “See attached" or "See resume" will not be accepted in lieu of a completed application. Work In Texas (WIT) Applications: WIT applicants are required to complete the supplemental questions to be considered for the posting. To complete the supplemental questions, login to CAPPS Recruit. IF THIS INFORMATION IS NOT SUBMITTED, YOUR APPLICATION WILL BE CONSIDERED INCOMPLETE. NEED HELP? Watch our VIDEO ON HOW TO APPLY FOR JOBS MILITARY OCCUPATIONAL SPECIALTY CODES:CLASSIFICATION STAFF NOTE - PLEASE REMOVE THIS HIGHLIGHTED PORTION PRIOR TO POSTING:Insert Data from spreadsheet located on WILDnet for the specific classification series associated with the classification title: **************** tpwd. state. tx. us/divisions/human-resources/compensation-classification-recruitment/job_postingsJob ClassificationServiceMilitary SpecialtyCustomer Service Representative I-VArmy15P, 42A, 56M, 68G, 420ACustomer Service Representative I-VNavyRS, SN, YN, YNS, 741XCustomer Service Representative I-VCoast GuardYN, PERSCustomer Service Representative I-VMarine Corps0100, 0111, 4133, 0170Customer Service Representative I-VAir Force3F1X1, 3F5X1Customer Service Representative I-VSpace ForceNo Military Crosswalk. Qualified veterans are encouraged to apply. *More information on military occupational specialty codes can be found below:************ onetonline. org/crosswalk/MOC/*********** sao. texas. gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide. pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must attach the required documentation referenced below at the time your application is submitted. If you have questions regarding this requirement, please visit our Military Employment Reference page at ************* texas. gov/jobs/veterans/. Required forms that will need to be attached with application for Military Employment Preference:Veteran- DD214 showing honorable discharge or Statement of Service (only for transitioning service members who have not reached their date of separation). Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active-duty military orders. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. HIRING CONTACT: Captain Craig Hernandez, **************PHYSICAL WORK ADDRESS: Law Enforcement Region 7 District 5, Waco, 1601 East Crest Dr. , Waco, TX 76705 GENERAL DESCRIPTIONThis position is responsible for performing complex journey-level customer service and administrative support work for the Law Enforcement Division Regional or District Office. Work involves providing customer service support and receiving and responding to public inquiries for information regarding hunting & fishing licenses, boat titling & registration and other services. Prepares, interprets, and disseminates information concerning rules, regulations and policies. Responsible for entering information into databases, receiving payments for state services and maintaining records related to citations, dispositions, vehicle and monthly reports. Works under general supervision, with limited latitude for initiative and independent judgment. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations and procedures. Qualifications MINIMUM QUALIFICATIONSEducation:Graduation from High School or GED. Experience:Four years experience in customer service, clerical or administrative support work. Licensure:Applicant must possess a valid State driver's license. KNOWLEDGE, SKILLS AND ABILITIESKnowledge of general office administration and administrative support practices;Knowledge of Agency, Division and Regional policies, procedures and programs;Knowledge of Agency, Division and Regional organization and operations;Knowledge of filing and records management systems, forms design principles, and other office procedures and terminology;Skill in effective verbal and written communication;Skill in providing quality customer service in a courteous and professional manner;Skill in using professional telephone etiquette;Skill in establishing and maintaining effective work relationships with co-workers and work- related contacts;Skill in using standard office equipment and software;Skill in using MS Word, Excel and Outlook;Skill in using agency computer software including: BRITS, LES, MCI/TLC and Oracle;Skill in organizing workloads and changing priorities;Skill in managing several projects simultaneously Skill in meeting deadlines;Skill in problem solving;Skill in identifying, researching and compiling information;Ability to work as a member of a team;Ability to work independently with little or no supervision;Ability to maintain strict confidentiality;Ability to accurately follow instructions;Ability to work under stressful conditions;Ability to interpret and explain TPWD, Law Enforcement Division and regional policies, procedures and programs to customers and constituent groups;Ability to multi-task, organize workloads, adjust to changing priorities and work under tight deadlines;Ability to maintain flexibility and work with frequent interruptions and multiple changing priorities;Ability to develop and present training material;Ability to train others;Ability to accurately handle cash and account for revenue collected;Ability to format documents and use correct spelling, punctuation, proofreading techniques, and grammar;Ability to perform manual labor including, lifting supplies and materials up to 20 lbs. ;Ability to conduct work activities in accordance with TPWD safety program. WORKING CONDITIONSRequired to work from 8:00 a. m. to 5:00 p. m. , Monday through Friday;Required to work overtime as necessary;Required to pass a national fingerprint-based background check to maintain employment;Required to perform manual labor including, lifting supplies and materials up to 20 lbs. ;Required to travel 5% with possible overnight stays;May be required to operate a State vehicle;Non-smoking environment in State buildings and vehicles. WATCH OUR VIDEO ON HOW TO APPLY FOR JOBSTPWD IS AN EQUAL OPPORTUNITY EMPLOYER
    $26k-34k yearly est. Auto-Apply 9h ago
  • Customer Service Representative- Full Time

    Knight Arthur Promotions

    Guest service representative job in Hewitt, TX

    Our sales and marketing firm is the leader in the customer service & sales industry and in tailoring full time entry level customer service & sales to their needs. Our full time entry level customer service & sales clients are Fortune 100 companies! You will be meeting with people directly full time for the purpose of entry level customer service and sales, as well as doing sales for existing and potential clients. Job Description Knight Arthur Promotions, Inc. is currently hiring entry level customer service and sales minded individuals with a customer service and sales background for our full time entry level customer service and sales representative position. This is a entry level customer service and sales position that involves learning the following: Customer Service / Sales Sales & Marketing Product Knowledge Problem-solving Qualifications To apply for this customer service & sales associate opening please demonstrate: Great personality and people skills 1 year degree or equivalent customer service & sales experience Customer service or sales experience preferred, but not required FULL-TIME CANDIDATES ONLY! Additional Information All your information will be kept confidential according to EEO guidelines.
    $26k-34k yearly est. 1d ago
  • Customer Service Representative - State Farm Agent Team Member

    Traci Plemons-State Farm Agent

    Guest service representative job in Woodway, TX

    Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities: Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... Simple IRA Hourly pay plus commission/bonus Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency License reimbursement Requirements: Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $26k-34k yearly est. 26d ago
  • Customer Service Representative - State Farm Agent Team Member

    John Corsi-State Farm Agent

    Guest service representative job in Belton, TX

    Job DescriptionBenefits: Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with John Corsi - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $26k-34k yearly est. 11d ago
  • Customer Service Representative - State Farm Agent Team Member

    Lauren Smith-State Farm Agent

    Guest service representative job in Belton, TX

    Job DescriptionBenefits: Hiring bonus Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ABOUT OUR AGENCY: Our agency has been proudly serving the community since January 2017. Before opening my office, I spent five years as a team member, giving me firsthand insight into what it takes to succeed in this role. I understand the challenges and opportunities that come with the job and am committed to creating a supportive and rewarding work environment. We have a close-knit team of five professionalsthree full-time and two part-timewho work together to provide exceptional service. Our full-time team members have all been with the agency for over a year, and together, we bring 25 years of combined insurance experience. We take pride in our collaborative approach, professional growth, and commitment to helping our customers protect what matters most. ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Lauren Smith - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $26k-34k yearly est. 10d ago
  • Guest Services Ambassador

    Sandpiper Property Mgt

    Guest service representative job in Waco, TX

    The Guest Services Ambassador (GSA) acts as the “face” of the hotel and is the main point of contact for guests. They are responsible for ensuring an excellent guest experience by conducting front desk operations in an efficient, accurate, and thorough manner. This role works closely with their peers in other departments as well to help provide an excellent guest experience. Essential Job Functions: Guest Relations: Provide an excellent guest experience for all guests by greeting them warmly and providing assistance as needed Conduct operational needs in an efficient and accurate manner to present as little difficulty to the guest as possible Meet with and solicit comments from guests regularly to determine guest satisfaction with services and facilities Take steps to ensure the greatest guest satisfaction possible Respond to situations as they arise and manage guest conflict Operations: Inspect studios and public spaces daily according to company and brand standards Be able to respond effectively and according to procedure in times of emergency Ensure all policies and procedures are accurately followed at all times Coordinate front desk operations such as check-ins, move-outs, renewals, reservations, property tours, and sales events Respond to guest service calls efficiently and expediently Ensure safety of building and occupants; contacting emergency services/law enforcement when needed Document work activity using the appropriate log and according to policy and procedure Sales & Revenue: Executes the lead management process and completes all sales and marketing objectives as established by supervision Review Studio Inventory daily to ensure maximization of studio revenue Maintain effective sales of ancillary offerings to accommodate guests' needs and maximize revenue Follow revenue management guidelines as directed by supervision Additional Duties: Laundry Duties: sorting, washing, drying, and folding of company linen and terry as well as general cleaning/maintenance of the House and Commercial Laundry facilities. Cross-train on the duties of all non-management staff members and performs those duties as needed or when requested by supervision All other duties as assigned by supervision GSA's are required to stay on site for their entire shift until relieved. A paid 30 minute meal break is provided in consideration. The meal break is to be taken as available. This job description is intended to describe the general nature and level of work being performed by people assigned to this role. It is not intended to be a comprehensive list of activities, duties, or responsibilities that are required of the employee. Additional duties and responsibilities may be required of the job holder based upon business needs and at the request of management. Sandpiper Property Management, LLC (SPM) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. SPM complies with all applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, job transfer, leaves of absence, compensation, and training. SPM expressly prohibits any form of unlawful harassment based on race, color, religion, gender, sexual orientation, national origin, age, disability, or veteran status. Improper interference with the ability to SPM's employees to perform their expected job duties is absolutely not tolerated. Sandpiper Property Management, LLC and all affiliated organizations are Drug Free Workplaces
    $19k-27k yearly est. Auto-Apply 60d+ ago
  • Customer Service Representative

    Molly Maid, LLC

    Guest service representative job in Killeen, TX

    Location: 501 West Elm Road, Suite 6, Killeen, Killeen, TX, 76542 Would you like a new career where you get training and have an opportunity to advance? Do you want to stop working crazy hours and have some flexibility in your schedule? As an Estimator, you are a key team member in upholding our commitment to customer satisfaction and professionalism. With a career at Molly Maid, you will bring customers joy and relief, and reward yourself in the process. Ready to join a company and a team that will support you? Apply today - we're ready for you!Prior customer service, sales or cleaning experience preferred but not required!This job is right for you if you are self-motivated, thrive in fast moving environments, and can manage time to effectively to meet deadlines. We'll teach you everything you need to know about what makes Molly Maid unique including our proven cleaning process, commercial grade equipment and supplies, and our unique culture. Once you've enjoyed the Molly Maid training, you'll delight customers with our simple and proven sales process and exceptional communication and follow through. You won't just be an estimator; you'll be a brand ambassador too!Full-time. No nights. No weekends. No holidays. Receive a guaranteed minimum wage of $16. 00 per hour with the ability to make up to $800. 00 per week, paid weekly. Use our proven sales process to reach weekly and monthly targets, EARN EVEN MORE with our attractive incentives!We provide:• Proven sales training. Come grow with us!• Warm leads that reached out to us for our services • And… a COMPANY CAR during the workday so you don't have to put miles on yours (gas and insurance included)• Branded and comfortable clothing• A stable and consistent working schedule • Advancement opportunities - we promote from within!• A fun culture where success is celebrated as a team If you like working with friends, working as a team, and growing in a career, APPLY NOW! Benefits & PayThe pay range for this position is $16. 00 to $20. 00 and is dependent on your ability to WOWdelight customers with your professionalism, ability to connect, mastery of our sales process and ability to convert warm leads to sales. [insert pay and benefits details here] • Earn paid time off weekly, up to 10 days per year• Earn one day of sick time off for every 8 weeks worked• Earn a 2% company match for your 401k contributions As an estimator, you will be responsible for:• Price quotes to sell Molly Maid cleaning services - Meet with warm leads in their home and over the phone. • Communicate with customers in a friendly, positive, and professional manner - Our team members love our customers, and you will too. Show them you care about their home; make a connection and you'll win. • Close the loop on any open estimates/sales - We believe the personal relationship is important and that starts with you, the estimator. This job will be a great fit for you if…• You feel energized when talking with leads and customer in their home and over the phone. • You enjoy improving professionally, learning about what makes Molly Maid unique, and managing customer expectations. • You enjoy working with our team to deliver an experience for our customers that they will recommend to their friends and family. • You take pride in your attention to detail and a job well done. • You are comfortable with a computer and technology. • You like knowing that there's a process for providing great customer service. • You enjoy meeting and exceeding goals. Job RequirementsMinimum requirements to be considered for this Sales and Estimating position. • Legally authorized to work in the United States• Complete a background check • Valid Driver's License• You are available to work Monday through Friday during the day, 8am to 5pm. Ready for a fresh start where you can be your best?If that's you, APPLY TODAY!If you meet the requirements for this position, we will schedule you for an interview immediately. "You are applying to work for a franchise owner of Molly Maid, not BRAND SPV LLC or any of its affiliates. If hired, the franchise owner will be your only employer. Franchise owners are independent business owners who are solely responsible for their own wage and benefit programs that can vary among franchise owners. This job description is meant to describe the general nature and level of work being performed. "
    $26k-34k yearly est. 54d ago
  • Customer Service Representative - State Farm Agent Team Member

    Joaquin Carrasquillo-State Farm Agent

    Guest service representative job in Killeen, TX

    Looking for a part-time job that provides meaningful work and competitive compensation? Consider a position in a State Farm Agent's office. Responsibilities Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Work with the agent to establish and meet marketing goals. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. Maintain a strong work ethic with a total commitment to success each and every day. As an Agent Team Member, you will receive... Hourly pay Flexible hours Requirements Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred Successful track record of meeting sales goals/quotas preferred Interest in marketing products and services based on customer needs Excellent interpersonal skills People-oriented Organizational skills Self-motivated Detail oriented Proactive in problem solving Dedicated to customer service Able to learn computer functions Experience in a variety of computer applications, particularly Windows Pride in getting work done accurately and timely Ability to work in a team environment Ability to multi-task Ability to make presentations to potential customers Property and Casualty license (must be able to obtain) Life and Health license (must be able to obtain) Courses on ethical and customer centered sales practices will be required If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $26k-34k yearly est. 13d ago
  • Customer Service Representative - State Farm Agent Team Member

    Savannah Lea-State Farm Agent

    Guest service representative job in Meridian, TX

    Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities: Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... Hourly pay plus commission/bonus Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency License reimbursement Requirements: Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment Bilingual Spanish preferred If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $26k-34k yearly est. 25d ago
  • Spa Sales and Guest Service Associate

    Temple 4.3company rating

    Guest service representative job in Temple, TX

    Responsive recruiter Benefits: Company parties Competitive salary Employee discounts Flexible schedule Free food & snacks Free uniforms Opportunity for advancement Parental leave Training & development Wellness resources Welcome, Empower, Connect! At Hand & Stone Massage and Facial Spas, our vision is simple: to make each visit the best hour of our client's month. Our Spa Associates play a crucial role in achieving this goal. As the hosts of the spa, they are dedicated to creating 5-star experiences for every client. By connecting with clients, co-workers, and the community, our Spa Associates ensure that each service is memorable and exceptional. Their commitment to excellence helps us fulfill our mission of making every visit the highlight of our clients' month. What sets Hand & Stone Apart: Opportunity- This role is more than just answering the phone. Boost your paycheck with our stress-free membership model. Join the industry leader in wellness, backed by 20 years of proven success. Enjoy a supportive environment where your growth and well-being are our top priorities. Convenience - We recognize the demands of a busy schedule and are committed to providing support. We offer a variety of shifts designed to accommodate your lifestyle, ensuring a friendly and stable work environment. Training and Growth- Your journey with us goes beyond onboarding. Enhance your spa industry career with Hand & Stone through live sales training webinars and opportunities for lead spa associate and management roles. Family Focused- Strike the right work/life balance by making a difference in people's lives and enhancing your own experience. Enjoy a 10% weekly KinderCare discount for childcare, along with personal care and discounts through the LifeMart program. **LifeMart program benefits available in spas who partner with ADP) Our Spa Associates: Meet membership sales goals. Have a detailed knowledge of the menu of services Provide excellent customer service to members and guests, while building lasting connections. Effectively communicate sales, promotions, and service options with clients Uphold spa cleanliness standards Answer phones, schedule appointments, and file documents Perform various other duties as assigned Compensation: $10.00 per week At Hand and Stone, Opportunity Knocks. Over 500 locations open across the U.S. We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Full Time, Part Time…we can provide the perfect fit with FLEXIBLE schedules. Hand & Stone's focus is on creating an experience that exceeds our guests' expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you'll see that for yourself. I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.
    $10 hourly Auto-Apply 51d ago
  • Customer Service Representative

    Glad Solutions 3.5company rating

    Guest service representative job in Harker Heights, TX

    We're seeking positive, energetic and outgoing Customer Service Representatives that can help our customers with product questions quickly and efficiently. You will be responsible for helping customer by providing product and service information and resolving any technical issues. No experience is required, we provide training. Join the fastest growing team in Texas! We are seeking Entry Level Customer Service Representatives to join our team. Our Award Winning Team will provide hands on product training and continuous mentoring to help ensure your success. Seize the opportunity to grow your career today! Customer Service Associate Duties and Responsibilities: * Provide accurate and valid information for the customers * Answering client questions * Assist clients find what they are looking for * Retain a positive and professional voice at all times * Handle order Transactions Customer Service Associate Requirements: * A high school diploma or GED or an appropriate equivalent * Successful completion of training offered * Good communications skills * Must be 18+ years of age * Ability to build rapport with clients
    $31k-35k yearly est. 60d+ ago
  • Front Desk Agent

    Texas Western Hospitality Group 4.1company rating

    Guest service representative job in Waco, TX

    Job Details Courtyard Waco - Waco, TX Full Time AnyDescription Previous Marriott Experience a Plus!!! Books guest reservations and/or coordinates with reservation center Registers guests into the hotel in a prompt and courteous manner using up-selling techniques to maximize room rates; prepares for group check-ins, check-outs, and VIP arrivals. Greets, registers, and assigns rooms to guests Handles confidential information, including guest records, with a high degree of integrity Answers and routes call as appropriate; takes guest messages with accuracy Assists with sales and marketing efforts as directed by the General Manager Offers and properly handles requests for wake-up calls Records pertinent guest information in the pass on log Replenishes continental breakfast as needed and keeps the area clean Ensures common area/lobby is clean Performs laundry functions as directed Checks guests in and out of the hotel; processes customer payments according to established policies and procedures. Answers phone in a prompt, efficient, and friendly manner. Promotes hotel services, facilities, and outlets and becomes informed and knowledgeable of upcoming events/ functions in the hotel and in the surrounding area. Answers guests questions about the property and amenities and are able to refer and direct guests to area attractions and outlets. Arranges for the appropriate transportation of guests to and from the hotel when necessary. Uses creative reasoning to overcome guest objections and concerns and to ensure 100% satisfaction. Resolves minor guest complaints to the satisfaction of the customer; informs supervisor of major problems, complaints, disturbances or unhappy guests. Respond quickly to guest requests or complaints in a friendly manner and appropriate action is taken. Follows up to ensure guest satisfaction. Completes daily paperwork to include cashing out, documenting all adjustments, miscellaneous postings paid-outs, charges and check-outs. Handles departmental accounting of monies, receipts, guest accounts and other forms of credit; posts all charges; completes cashiers report, prepares deposit and counts cashier bank. Balances cash bag at open and closing of each shift. Transmits and receives messages using equipment such as a computer, telephone, email, fax, and switchboard. Provides a professional image at all times through appearance and dress. Follows company policies and procedures. Note: Other duties as assigned by supervisor or management
    $24k-29k yearly est. 60d+ ago

Learn more about guest service representative jobs

How much does a guest service representative earn in Waco, TX?

The average guest service representative in Waco, TX earns between $17,000 and $29,000 annually. This compares to the national average guest service representative range of $20,000 to $34,000.

Average guest service representative salary in Waco, TX

$22,000

What are the biggest employers of Guest Service Representatives in Waco, TX?

The biggest employers of Guest Service Representatives in Waco, TX are:
  1. Waco
  2. Nothing Bundt Cakes
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