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  • Security Guest Service Ambassador $18.00 / HR

    Six Flags Discovery Kingdom 4.1company rating

    Guest service representative job in Vallejo, CA

    Enjoy the perks of being a Six Flags Team Member! Get free admission to all Six Flags Theme Parks, free tickets for friends and family, access to exclusive employee events, and discounts. Plus we will assist you with obtaining your Security Guard License! Responsibilities: Interact with guests providing directions and assistance. Protect employees, guests, and company property. Enforce park policies. Control park access, checking vehicle permits and scanning ID badges for team members, vendors, and contractors. Patrol and inspect assigned areas of the park. Keep unauthorized personnel out of restricted areas. Greet and screen guests entering through metal detection and check their bags for prohibited items. Monitor all areas for safety hazards, including fire, theft, and vandalism. Maintain ride queue lines, sending line jumpers to the back to ensure an efficient boarding process. Qualifications: Ability to work in an environment as fast-paced as our coasters. Demonstrate a strong work ethic and commitment to safety. Strong attention to detail. Enforce all park policies and procedures. Cautious and reliable. Remain calm in emergency situations. What You Will Need Must be 18 years or older. Able to lift, carry, and balance heavy loads. Physical qualifications to stand, walk, stoop, bend, and reach throughout your shift. Excellent verbal and written communication skills. Able to work a flexible schedule, including nights, weekends, and holidays.
    $24k-33k yearly est. Auto-Apply 7d ago
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  • Guest Services Representative

    AEG 4.6company rating

    Guest service representative job in Sacramento, CA

    Guest Services Representatives play an integral role in developing the overall guest experience during Sacramento Republic FC matches at Heart Health Park. Guest Services Representatives (GSRs) assist guests at matches with wayfinding and problem solving, while maintaining a passionate, energetic, and enthusiastic disposition. GSRs work to provide an elevated experience for fans through building relationships on matchday and sharing knowledge of the club and venue. This is a part-time seasonal role, spanning from January to November. RESPONSIBILITIES: Greet fans and assist them in finding their ticketed seats. Examine and interpret tickets to answer any seating questions. Maintain comprehensive knowledge of venue, policies, and operational plans to ensure a seamless matchday experience. Assist with wayfinding throughout the venue. Build strong relationships with fans and maintain a visible presence during the event for any guest inquiries, comments, or concerns. Guide fans to exits or provide other instructions in case of emergency. Verify credentials for ingress into restricted areas. Search for lost articles or for parents of lost children. Other duties as assigned. QUALIFICATIONS: Must be willing and able to work flexible hours, including evenings, weekends, and/or holidays. Must be able to adhere to pre-scheduled shifts and be on-time for those shifts. Must be available for approximately 80% of all home matches, including the Home Opener (Saturday, March 7), State Fair (Saturday, August 1), and Season Finale (Saturday, October 24). Full 2026 schedule can be found here: **************************************** Able to work outdoors in inclement and/or hot weather. Able to stand, walk, or travel up and down stairs for extended periods of time. Strong communication and interpersonal skills with the ability to build relationships with guests and resolve issues efficiently. Able to adapt to changing priorities and work effectively in a fast-paced environment. Proven ability to collaborate effectively with team members and contribute to a positive work environment. Must be at least 18 years of age. Compensation: $16.90 Part-Time Seasonal: January - November *Must be available for staff training in late January, Home Opener match (Saturday, March 7), State Fair match (Saturday, August 1), and Season Finale match (Saturday, October 24). PHYSICAL DEMANDS: While performing the duties of this job, the employee is regularly required to remain in a stationary position, move around the stadium, inspect spaces and items, and communicate with guests and teammates. The employee constantly works in outdoor weather conditions. The employee is occasionally required to move items and ascend/descend stairs. Reasonable accommodations will be made to enable employees to perform the essential functions of their job. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Job Questions: Are you able to stand for at least 4 hours?
    $16.9 hourly 2d ago
  • CUSTOMER SERVICE REPRESENTATIVE I

    Ace Parking Management, Inc. 4.2company rating

    Guest service representative job in Phoenix, AZ

    About Us: One of the reasons why we are the nation's leading parking management expert is because we recognize that "people" are what makes our company successful. It is this recognition that serves as the foundation and building block for our continued growth and success. Having been in business for over 72+ years, we understand what it means to earn "Every Thank You," which is treating our clients, partners, guests, and team members with utmost respect and courtesy. As one of the largest privately held management companies, we have the experience, passion, and the know-how to withstand the test of time and to disrupt the new marketplace with exploding new technologies. (About Us. Our Legacy) Culture: We have a strong, distinctive culture - a culture that is heavily influenced by a shared vision, style, and values. Our company values are the glue that binds our business, clients, and team members. There are some common traits that contribute to our unique culture. Clear values, caring, loyalty, humility, and a deep commitment to community are just a few of them. These characteristics often steer our decision-making and define the way we treat our customers, clients, suppliers, and team members. We guard these values and attributes fiercely. About the Position: As a Customer Service Representative I (CSR I), you will interact with the traveling public in a personable and professional manner to provide information about all ground transportation options. Come work for a growing Company with opportunities in the most exciting and dynamic customer service environment you can find! Accountability Welcoming travelers to the airport/city with a smile and friendly greeting. Answering traveler questions about the ground transportation network. Directing travelers to the staging zone for their chosen mode of ground transportation. Using handheld electronic devices to verbally communicate, log, and research ground transportation information. Interacting professionally with airport personnel, law enforcement, and ground transportation drivers to ensure the ground transportation policies, rules, and regulations. Communication Greet guests warmly and professionally, establishing a positive first impression. Provide clear directions and information on all ground transportation options. Report any security concerns, incidents, or maintenance issues to the appropriate authorities or management. Family * Assist fellow team members during busy periods or when needed, promoting a sense of unity and cooperation within the department. Exceptional Service Greet customers with a friendly and helpful attitude, assisting them with ground transportation options. Keep surrounding area clean and free of debris, including trash cans. Offer exceptional service by going the extra mile to assist customers with their needs. Offer assistance with parking and pick up directions as needed. Profitability Maximize profitability by providing exceptional customer service. Perform cleaning and clearing debris from areas and walkways. Report any equipment malfunctions or maintenance needs for timely repairs. About YOU: The ideal candidate has a passion for logistics and people. Other attributes include: High school diploma or equivalent. Strong communication and interpersonal skills. Ability to work in various weather conditions. What We Can Offer You for All Your Hard Work: Vacation/Sick pay Holiday pay Discount programs Ace Parking is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, Ace Parking will ensure that persons with disabilities are provided reasonable accommodation. If reasonable accommodation is needed, please email: ***************************** describing the accommodation.
    $31k-37k yearly est. 2d ago
  • Front Desk Representative

    Drybar 3.9company rating

    Guest service representative job in Los Angeles, CA

    NO CUTS. NO COLOR. JUST BLOWOUTS! DO YOU HAVE WHAT IT TAKES TO JOIN THE DRYBAR FAMILY? Drybar started back in 2010 with its first shop in Brentwood, CA. 16 years later and over 150+ locations across the U.S., Drybar has exploded into a nationally recognized and highly sought-after brand. At Drybar, our philosophy is simple. Focus on one thing and be the best at it. For us, that's blowouts! With that purpose in mind, we are focused on giving each and every employee the premier blowout experience. We believe it's not just blowouts we are selling, its happiness and confidence! Our 10 Core Values: 1) It's the Experience 2) It's not just the Blowouts 3) Be Yourself 4) Embrace the Power of Random Acts of Kindness 5) Have Fun 6) Always be Growing 7) Nothing is sexier than Honesty and Humility 8) Make a Difference 9) Pretty is as Pretty Does 10) We are family! We strive for an inclusive & diverse culture by seizing every opportunity, by providing flexible work schedules for our staff, creating open community culture, streamlining our operations and implementing new strategies to drive your experience at Drybar to be the best ever! *Your success is our success. What are you WAITING for? * WHAT YOU'LL GET… Competitive Pay and Amazing Bonus Incentives - Additional $$$ given for all membership sales, product sales and ad-ons. Competitive compensation plan with potential to make additional $3 per blowout performed. 30% employee discount off all Drybar Products & Tools Health, Dental, Vision, Life Insurance & 401K options Paid Time Off and Personal Days Given Anniversary Gift Cards given after a year of working at Drybar Employee Discounts: Hotel, Theme Parks, Rental Cars, Movie Tickets etc. Free Blowouts for Employees! *Get Amazing Drybar Benefits on US! What's there NOT to love? * WHAT YOU'LL DO… We value endless growth and learning, a team mentality, discipline and a positive attitude. The ideal candidate would possess: Lead all clients from check in to check out, ensuring Drybar standards are upheld, creating an amazing client experience! Engage with clients and serve complimentary beverages. Set the tone of a positive shop atmosphere by approaching the day as if hosting a party. Organize and execute shop flow between clients and team members in a positive manner. Serve as subject matter expert in reservation system. Ensure client information is recorded with accuracy and timeliness. Ability to sell memberships, rebook appointments during check out to increase client retention. Troubleshoot any reservation system issues, make necessary changes to client profiles, optimize appointments to fit business needs, and check notes to ensure clients' needs are met. Optimize and maximize appointments with reservation system and ensure timely communication with customer service team. Maintain highest degree of ethics when handling client payments and stylists' tips/commissions. Balance cash drawer at opening, close and at shift changes. Problem solve when faced with client concerns or operational issues, always ensuring the solution is focused on providing an excellent experience to the client. Maintain overall shop cleanliness by conducting walkthroughs behind the bar and keeping front desk area clean. Maintain clear communication with shop management about overall shop operations. Educate clients on Drybar products and tools, have the ability to sell and restock shelves. Uphold Drybar's 10 Core Values. WHAT YOU'LL NEED… We want you to succeed in this position and will help coach you in refining your skills. The ideal candidate would possess: Cosmetology license preferred, but not required. Strong conceptual thinking. We want our team to be able to start projects off from an incredibly strong position and come up with unforeseen, clever concepts to move forward with a deep level of care about the quality of your work and how it reflects on your character is the Drybar way. Strong self-management practices with meticulous attention to detail. Be able to deliver a solid approach to consistent, development ready work. Honesty, Integrity & Fairness. Respect for individual ability, creativity and diversity. A natural inclination to be pro-active and take the lead in solving problems as you find them. A hunger for personal and professional growth. Strong communication skills (both written and verbal), discretion, professional openness, and other leadership skills needed to coordinate and facilitate healthy, well-organized teamwork. Having a sense of humor and being witty isn't a bad thing either!Having enjoyment of work and life balance is key here at Drybar!
    $33k-40k yearly est. 4d ago
  • Customer Service Representative

    Apoyo Financiero Inc.

    Guest service representative job in Stockton, CA

    Apoyo Financiero is a fast-growing specialty lender serving underbanked communities across California. We have served over 30,000 clients, funded more than $300 million in loans, and operate through 26+ offices with 140+ employees. Our mission is to improve the lives of our clients, employees, and the communities we serve by providing access to fair credit and a pathway into the formal financial economy. Our success is driven by our people. We are committed to fostering professional growth through training, clear internal career pathways, and opportunities for advancement. 98% of our leadership roles are filled internally, reflecting our long-term investment in our team members. Apoyo Financiero operates within one of the most highly regulated financial and labor environments in the United States-California. We are subject to oversight by federal and state regulatory agencies, including the California Department of Financial Protection and Innovation (DFPI), reinforcing our commitment to transparency, accountability, and responsible business practices. We are also a certified Community Development Financial Institution (CDFI)-one of only 117 CDFIs in California-a designation that recognizes our commitment to responsibly serving the underbanked Hispanic community through fair, transparent, and ethical lending practices. In addition, we maintain strong Wage and Hour compliance standards, supported by company-wide training, clear timekeeping practices, and ongoing education aligned with California labor regulations. We believe fair pay and respect for employees' time are fundamental to a healthy and respectful workplace. Employees at Apoyo Financiero can expect a professional environment built on integrity, accountability, teamwork, and respect-where doing things the right way is part of who we are. THE OPPORTUNITY We are seeking success driven customer service team players. If you have a passion for financial and lending services and working with the public, we would like to offer you the needed training for your professional growth in the lending industry. Our goals are achievable and we'll give you all of the training required to know what to do. We work hard but have fun, so if you're resilient, a self-starter and able to build rapport, we'd love to hear from you. This is not a remote offer position. Your role: Meet the company sales goals by making our company known, sell our products and get prospects in influence of the Branch. Customize financial solutions that meet clients needs and financial goals. Appropriately apply all available collection procedures and payment alternatives to minimize delinquency and credit losses. GENERAL REQUIREMENTS (Our ideal candidate) Experience in sales and collections preferred. Minimum 1 year of customer service experience, (Retail, Sales, Financial Services). Service-oriented and able to resolve customer grievances. Strong phone presence and experience dialing multiple calls per day Bilingual (English/Spanish). Numeric data skills and accuracy with computer (typing speed 40 wpm minimum). Self-motivated and a strong desire for professional growth Open to receive constant feedback and willing to become an expert on credit business. High School diploma or College preferred. BENEFITS The base hourly rate for this position is $19.00 - $20.00. The hourly range is specific to the location of this job posting, and according to education level and experience level. Medical benefits. 401(K) Retirement plan. Generous PTO paid holidays paid sick days paid bereavement days for direct family members paid vacation days An inspiring career path that will benefit you, your family and your community. Growth and training career opportunities into leadership roles. $350 Employee Referral Bonus POSITION Non Exempt Positions. Two days off per week including Sundays. This is not a remote position offer We are an Equal Opportunity Employer Apoyo Financiero participates in the Internet-based employment eligibility verification system E-Verify operated by the U.S. Citizenship and Immigration Services. We're committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance.
    $19-20 hourly 2d ago
  • Customer Service Representative

    Accede Solutions Inc.

    Guest service representative job in Oakland, CA

    Customer Service Specialist I Duration: 6 Months (Possible Extension) About the Role We are seeking a Customer Service Specialist I to join our Unified Contact Center team. This role is responsible for providing outstanding customer service while handling inbound and outbound calls, including but not limited to authorizations, referrals, access to care, claims, eligibility, and benefits. The representative will serve as the first point of contact for patients, members, health plans, and providers, ensuring accurate information, timely resolution, and compassionate support. You will focus on: Handling Inquiries: Responding to customer inquiries and complaints via phone, email, or other communication channels. Problem Resolution: Clarifying customer issues, determining the cause, selecting the best solutions, and following up to ensure resolution Professionalism: Maintaining a high level of professionalism and establishing a positive rapport with customers Updating Records: Updating member information in Epic during and after each interaction. Healthcare Knowledge: Staying informed about IPA services, healthcare policies, and procedures. Escalation: Identifying and escalating complex issues to supervisors or relevant Departments. Training Participation: Participating in training sessions to improve knowledge of healthcare services and customer service skills. Member/Provider Engagement: Building sustainable relationships and trust with the callers through open and interactive communication. Access to Care: Assisting with providing locations of services for members, such as ancillary providers, and providing information on healthcare plans. Compliance: Ensuring compliance with healthcare regulations and IPA policies The Skills, Experience & Education: Knowledge of medical and health insurance terminology. Knowledge of Medicare, Medicaid, and commercial insurance. Ability to multitask in a fast-paced call center environment. Strong customer service skills with the ability to handle sensitive and complex inquiries. Clear communication skills to explain insurance and medical processes in simple terms. 2 years of experience with medical billing and coding (CPT, ICD-10) and insurance processes. 2 years of prior experience in a medical call center or healthcare customer service role highly desirable. Technical Skills: Proficiency with Epic electronic medical records system for patient data and scheduling. Experience using RingCentral for call management, routing, and communication. Strong technical proficiency with CRM systems, EMR platforms, and insurance portals. Familiarity with Athenahealth (Athena) billing system for claims and billing functions. Preferred Qualifications Bilingual skills (Spanish/English or other languages) to better serve diverse patient populations. Prior experience with medical billing, coding, claims processing, authorizations, eligibility, benefits, and referrals in a healthcare setting. Understanding call center performance metrics (average handle time, first call resolution, call quality). Education: High School Diploma or GED
    $32k-42k yearly est. 2d ago
  • Customer Service Rep

    ASC Engineered Solutions, LLC

    Guest service representative job in Brea, CA

    The Customer Service Representative provides effective customer service for all internal and external customers. Duties and Responsibilities Responsible for communicating with customers via phone, email, fax, etc. Provides timely and accurate information to incoming customer service orders, status, and product knowledge request Processes customer orders, changes, and returns Resolves customer complaints by investigating problems, developing solutions, and making recommendations Works closely with the Operations Supervisor as directed Reviews and maintains customer database to track information on account information, statuses, orders, and lead times Provides timely feedback regarding service failures or customer concerns Works closely with Sales Representatives on quotes, status of orders etc. Promotes a safe workplace Performs other duties as directed What You Will Bring Required Skills, Competencies and Qualifications Strong communication and interpersonal skills Outstanding customer service skills Excellent time management ability Ability to handle adversity and conflict with successful outcomes Outstanding attention to detail and accuracy Possesses strong commitment to team environment while working well with others Works systematically and logically to resolve problems Understanding of common business practices relating to pricing, terms, shipment, taxes and payment for products and services Knowledge of technical details of the company product Proficient in computer data entry Proficient in Microsoft Office, Microsoft CRM Dynamics, and ERP Software 2+ years of Customer Service experience in the manufacturing or construction industry Job Benefits Medical, Dental, Vision, and FSA are available 30 days following your start date 401k with company match is available after 90 days of employment Company-provided Life Insurance and AD&D are provided after 90 days of employment at no cost to you 3 PTO days after 60 days of employment (hourly and non-exempt positions only) 2 weeks of vacation after 6 months of employment 10 paid holidays - including your birthday!
    $32k-41k yearly est. 2d ago
  • Customer Service Rep

    ASC Engineered Solutions-The Reliable Automatic Sprinkler Co., Inc.

    Guest service representative job in Brea, CA

    The Customer Service Representative provides effective customer service for all internal and external customers. Duties and Responsibilities Responsible for communicating with customers via phone, email, fax, etc. Provides timely and accurate inform Customer Service, Service, Microsoft, Operations Supervisor, Sales Representative, Manufacturing, Retail, Customer
    $32k-41k yearly est. 2d ago
  • Commercial Lines CSR

    Insurance Recruiter Services

    Guest service representative job in Phoenix, AZ

    $40,000 per year to $55,000 per year is in office in Northeastern Phoenix near Scottsdale AZ and is NOT remote The Commercial Insurance Customer Service Representative (CSR) plays a critical role in supporting our small business commercial clients by delivering exceptional service, maintaining policy accuracy, and ensuring a smooth client experience from onboarding through renewal. This role partners closely with Producers to support businesses such as contractors, professional services, retail, hospitality, and other local enterprises. You'll be the trusted point of contact helping business owners protect what they've built. Core Duties and Responsibilities: Client Service & Support Provide day-to-day service support for a portfolio of small business commercial accounts including a segment of house accounts Serve as a primary point of contact for commercial clients regarding policy changes, certificates, endorsements, and coverage questions Respond to client inquiries in a timely, professional manner Build strong, long-term relationships with clients through consistent, high-quality service Policy & Account Management Process endorsements, renewals, audits, cancellations, and policy changes Prepare and issue certificates of insurance (COIs) and evidence of property insurance (EPIs) Review policies, confirms endorsements, and binders for accuracy Maintain complete and accurate documentation in the agency management system Renewals & Marketing Support Assist with renewal preparation, including gathering underwriting information and documentation Support account managers and producers with marketing submissions and proposals Track follow-ups, suspense items, and carrier responses Carrier & Internal Coordination Communicate with insurance carriers to obtain policy information, endorsements, and documentation Collaborate with producers, account managers, and internal teams to ensure seamless service delivery Escalate issues when appropriate to maintain client satisfaction What You'll Be Supporting General Liability Business Owners Policies (BOPs) Commercial Auto Workers' Compensation Professional Liability (E&O) Property & Umbrella Coverage (Experience with small business package policies is a plus) Qualifications & Skills Required: Active Property & Casualty insurance license 2+ years of experience in commercial insurance service or account management Strong understanding of commercial insurance coverages and terminology Excellent organizational, communication, and customer service skills Ability to manage multiple priorities and meet deadlines Proficiency with agency management systems (AMS360 experience preferred) Preferred: Experience within the independent agency model Familiarity with certificates, endorsements, and renewal workflows Why Join Us? Collaborative, people-first culture Opportunity to work with experienced professionals in a growing agency Competitive compensation and benefits Career development and ongoing training opportunities Who You Are You're a service-minded professional who takes pride in accuracy, responsiveness, and building trust. You enjoy supporting a team, solving problems, and helping clients protect what matters most. Essential Physical Requirements Must be able to work from a sitting position for extended periods of time. Must be willing and able to work in front of a computer monitor for extended periods of time. Must be able to work on a standard computer keyboard for extended periods of time. Must be able to work in a cubical environment during the workday with limited or no distraction. Employee Benefits Include: Medical Plan Dental Plan Vision Plan 401k Live Health Online Life Insurance Disability Supplemental Benefits No waiting period to use accrued PTO Training Employee Assistance Program National Discounts & much more! NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization
    $40k-55k yearly 2d ago
  • Customer Service Representative

    Appleone 4.3company rating

    Guest service representative job in Fremont, CA

    We are seeking a friendly, detail-oriented Bilingual Customer Service Representative (English/Spanish) to support members and providers with questions related to health and wellness benefit claims. This role serves as a key point of contact, ensuring accurate information, timely resolution, and a positive customer experience while upholding compliance and service standards. Key Responsibilities Respond to inbound phone calls, emails, and/or portal inquiries from members and providers in English and Spanish Answer questions related to health and wellness benefit claims, eligibility, coverage, and plan provisions Research and explain claim status, payments, denials, and required documentation Accurately document all interactions in claims and customer service systems Coordinate with internal departments (claims processing, eligibility, billing) to resolve issues Educate members on benefit usage and claims procedures in a clear, empathetic manner Adhere to HIPAA, company policies, and service-level standards Escalate complex or unresolved issues as appropriate Required Qualifications Fluent in English and Spanish (spoken and written) High school diploma or equivalent (Associate's degree or higher preferred) 1+ year of customer service experience (healthcare, insurance, or benefits experience a plus) Strong verbal communication and active listening skills Basic computer proficiency and ability to navigate multiple systems Strong attention to detail and problem-solving skills Ability to handle sensitive information with professionalism and confidentiality Preferred Qualifications Experience working with health insurance, TPA, or wellness benefit claims Familiarity with medical terminology and explanation of benefits (EOBs) Call center or member services experience Skills & Competencies Customer-focused mindset Clear and professional communication Time management and organization Empathy and patience when handling member concerns Ability to work independently and as part of a team For immediate consideration apply today. Equal Opportunity Employer / Disabled / Protected Veterans The Know Your Rights poster is available here: *********************************************************************************** The pay transparency policy is available here: ******************************************************************************************** For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team. AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. ********************************************** Contents/E-Verify_Participation_Poster_ES.pdf We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
    $31k-38k yearly est. 2d ago
  • Customer Service Representative

    Axius Technologies Inc. 4.1company rating

    Guest service representative job in Flagstaff, AZ

    The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists Responsibilities Communicate with customers via phone, email and chat Provide knowledgeable answers to questions about product, pricing and availability Work with internal departments to meet customer's needs Data entry in various platforms Qualifications At least 1 - 3 years' of relevant work experience Fluent in Spanish. Excellent phone etiquette and excellent verbal, written, and interpersonal skills Ability to multi-task, organize, and prioritize work
    $29k-37k yearly est. 5d ago
  • Customer Service Representative 2

    I3 Infotek Inc. 3.9company rating

    Guest service representative job in Flagstaff, AZ

    We have mutiple locations For this role Job Title : Customer Service Representative 2 Candidates may be assigned to any of the following locations based on business needs: Flagstaff, AZ Surprise, AZ Phoenix, AZ Glendale, AZ Prescott Valley, AZ Chandler, AZ Tucson, AZ Douglas, AZ Benson, AZ Sierra Vista, AZ Local candidates only. Resumes must clearly state the candidate's current location. Position Type Staff Augmentation | Full-Time (40 hours/week) Day Shift: 8:00 AM - 5:00 PM Position Summary The Customer Service Representative 2 performs journey-level customer service duties involving direct interaction with the general public. This role requires handling customer inquiries, resolving complaints, providing eligibility and program information, and maintaining accurate records. The position may require discretion when releasing information and resolving complex customer issues by applying established policies and procedures. Key Responsibilities Provide customer service support via phone and in person Respond to inquiries related to licenses, registrations, permits, programs, or services Resolve customer complaints and service or billing issues Maintain accurate records of customer interactions, inquiries, and resolutions Research policies and procedures to resolve customer issues effectively Complete contract forms, address changes, service discontinuance orders, and other documentation using computer systems Determine service charges, collect payments or deposits, and arrange billing when applicable Reconcile cash receipts, prepare deposits, and transmit funds to the bank or state treasurer as required Refer unresolved or complex issues to appropriate departments Notify customers of claim investigation results or service adjustments Required Skills Proven customer service experience Ability to follow established guidelines and procedures Strong problem-solving skills, especially in resolving difficult customer complaints Effective verbal and written communication skills Basic computer and data entry skills Preferred Skills Bilingual (English/Spanish preferred)
    $29k-37k yearly est. 5d ago
  • Customer Service Representative

    Lori Long-State Farm Insurance Agent

    Guest service representative job in San Diego, CA

    ```html About the Company - Established State Farm Agent in Rancho Bernardo area looking for a licensed and experienced Part-Time Customer Service Representative to provide outstanding service to our customers. This is an in-office position. Preferred Skills: Property and Casualty Licensed Experienced in the insurance industry Strong communication skills Friendly, reliable and smart Detail oriented Ability to work well in an office environment Pay range and compensation package - Based on experience. Equal Opportunity Statement: We are committed to diversity and inclusivity in our hiring practices. ```
    $31k-41k yearly est. 3d ago
  • Customer Service Representative

    The Phoenix Group 4.8company rating

    Guest service representative job in Los Angeles, CA

    We are seeking a Workplace Experience team member to provide exceptional service and operational support across multiple areas of the office. This role plays a central part in creating a seamless and welcoming environment for employees and guests alike. Responsibilities span from front desk and meeting space coordination to travel support and urgent communication needs. Responsibilities Create a welcoming and polished experience for employees, clients, and guests. Deliver responsive, high-touch customer service in person, by phone, and through digital channels. Collaborate with teammates to share responsibilities and maintain seamless operations. Partner with other departments to direct inquiries and resolve issues efficiently. Serve as a local resource for workplace requests, ensuring smooth handling of needs ranging from logistics to event coordination. Safeguard sensitive and confidential information with the highest level of discretion. Qualifications At least 3+ years of relevant work experience Excellent phone etiquette and excellent verbal, written, and interpersonal skills Ability to multi-task, organize, and prioritize work A customer-first mindset, with the ability to handle requests thoughtfully and professionally. Initiative and sound judgment to manage situations independently when needed.
    $33k-43k yearly est. 2d ago
  • Front Desk Associate

    The Studio (MDR 4.4company rating

    Guest service representative job in Redondo Beach, CA

    Front Desk Associate At The Studio (MDR) Our front desk associates are the backbone of The Studio (MDR) community, and we pride ourselves on our impeccable customer service and community connections! As the first and last face that a client sees when they come in for class, we are looking for applicants with excellent customer service skills who feel comfortable and confident working closely with clients, have outgoing personalities, and a passion for fitness. *This is a part-time hourly position requiring an availability of a minimum of 12-15hrs/wk* Compensation: $17.87/hr Requirements: Flexible availability to meet the minimum requirement of 12-15 hours per week Must be available to work at least one of our three shift blocks: opening, midday, closing (opening shifts: 5AM-9/10AM, midday shifts: 9/10AM-1/2PM, closing shifts: 2/3PM-8/9PM) Must have one day of weekend availability (Saturday/Sunday) Availability to work at least 1 major holiday (Thanksgiving, Christmas Eve/Day, New Years Eve/Day, 4th of July - we will have limited class schedules on these days but will still be open) Ability to problem solve and troubleshoot in the moment At least 1 year experience in sales and customer service preferred Four shifts a week are the minimum requirement We have 6 (MDR) studio locations-- 1 in Manhattan Beach, 1 in Redondo Beach, 1 in Playa Vista, and 3 off Washington Blvd in Marina Del Rey & Culver City. We are currently looking to fill shifts at all locations
    $17.9 hourly 1d ago
  • Customer Service Representative

    Dexian

    Guest service representative job in Phoenix, AZ

    The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists Responsibilities Communicate with customers via phone, email and chat Provide knowledgeable answers to questions about product, pricing and availability Work with internal departments to meet customer's needs Data entry in various platforms Qualifications At least 1 - 3 years' of relevant work experience Excellent phone etiquette and excellent verbal, written, and interpersonal skills Ability to multi-task, organize, and prioritize work
    $28k-37k yearly est. 5d ago
  • Customer Service Representative

    Hire Score LLC

    Guest service representative job in Scottsdale, AZ

    Join a growing environmental services firm with offices across the U.S., known for hands-on leadership and supportive teams. As a Customer Service Representative, you'll serve as the voice and face of our client-building trust, resolving complex issues, and ensuring every customer feels heard and valued. This role is ideal for someone who genuinely enjoys helping others, brings empathy and professionalism to every interaction, and values being part of a collaborative, service-driven team. The ideal candidate has a strong foundation in customer service, excels at problem-solving and conflict resolution, and is motivated to make a meaningful impact every day. What You'll Do: Deliver outstanding support through phone, email, and other channels-responding promptly, accurately, and with a positive attitude. Understand and anticipate customer needs, providing thoughtful, effective solutions that ensure satisfaction and loyalty. Handle escalated or complex issues with professionalism, empathy, and a focus on long-term resolution. Build genuine relationships by engaging customers in open, helpful, and solution-oriented communication. Process orders and maintain accurate records of customer interactions using CRM and ticketing systems. Think creatively to develop innovative solutions and process improvements that elevate the customer experience. Collaborate across departments to ensure smooth order fulfillment, issue resolution, and service consistency. Proactively identify trends and recommend strategies to enhance retention and overall customer satisfaction. Follow best practices and communication standards that reflect company values and service excellence. Qualifications: 3+ years of customer service experience, preferably in a senior or escalation-handling capacity. Expertise in CRM and support platforms (will work with Zendesk -ticketing system-Zendesk or other similar ticketing system preferred) A calm, empathetic demeanor with the ability to de-escalate and resolve challenging situations. Exceptional communication skills-clear, professional, and persuasive both verbally and in writing. Strong analytical and problem-solving skills, with attention to detail and sound judgment. Excellent organizational abilities, including multitasking and prioritizing under pressure. A collaborative spirit, eager to support both customers and teammates
    $28k-37k yearly est. 2d ago
  • Guest Services Concierge (5-DAY ASSIGNMENT)

    Eclaro 4.2company rating

    Guest service representative job in San Francisco, CA

    JOB TITLE: Guest Services Concierge Duration: 5 DAY-ASSIGNMENT - Thu. Feb 5 to Mon. Feb 9 (first day or first hours for event specific training/orientation at the FBO Site) Shift: Day Shifts (night shift is unlikely) - 6 to 10 hours daily for a 5-day assignment ***Will only be conducting tasks in the lobby and front areas of the base, not on the tarmac, not in any airport badged-required areas, as only employees badged by the airport can step into any restricted areas. *** Shifts can start from 6AM and ends at 6PM (Shifts can start from 6AM and ends at 6PM) Job Tasks Description: Seeking for people with positive attitudes and tons of desire to exercise high level customer service skills. This is a 5-day assignment to add helping hands for the expected surge of passengers due to the Superbowl event our Oakland base will be supporting. The 5-day temps will work at different stations performing some or all of the below tasks... Monitor and guide arriving vehicles at the front of building, to the correct parking spaces (no valet services will be provided by the contract labor temps--will only serve as guides to the passengers). Welcome and point in the right direction each individual arriving or leaving the FBO with courteous demeaner, and offer help with luggage and anything else as needed. Help by ordering and handing catering orders for passengers; setting up eating table areas, cleaning dishes; organizing eating and snack areas; coffee, refreshments, etc. Spot clean surfaces, floors, etc. as needed. Handle baggage while assisting passengers arriving or departing, only in areas that are not the tarmac. Pay attention to details during training and be able to perform responsibilities. Other Qualifications: · Must have the ability to pass a background check and drug screen. · Preferred experience in airport baggage handling. · Preferred experience in Hospitality Services and / or High Level of Customer Service / Concierge. · Preferred experience in directing lobby traffic and directing parking lot traffic to help customers/passengers to part properly, directing with courtesy at all times. · Must have courtesy skills set; knowing how to offer a high level of hospitality at all times each customer-this is a must-skill for our operations due to the nature of private aviation. If you feel you are qualified with the required skills and if you are interested, please free to send your word version most updated resume TAILORED to the job description above to *************** or call *************. Equal Opportunity Employer: Eclaro values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
    $29k-37k yearly est. 1d ago
  • Customer Service Representative

    Arcadia Cold Storage & Logistics

    Guest service representative job in El Mirage, AZ

    At Arcadia Cold Storage and Logistics, our mission is to design and deploy modern facilities and provide innovative solutions through the practical application of technology, creating meaningful value for our customers while helping them meet their strategic objectives - establishing The New Age of cold chain. We believe our employees make us different. Our goal is to attract, retain and develop the best employees available in the markets we serve. Only through the strength of our employees will we attain our business goals. Position Overview and Purpose This role will be responsible for providing Customer Service assistance and guidance for their assigned site. The Customer Service department handles all customer requests, order entry, running daily reports and works very close with all departments to ensure all customer requests are handled in a timely manner. Essential Functions and Basic Duties Develop and maintain customer relationships in a professional manner Process hold/release of inventory Review receipts/outbounds for accuracy Invoice and verify accounts accurately and in a timely manner Generate customer reports per customer request as needed Verify inventory and notify customers of potential shortages Ensuring electronic transactions are not failing Coordinate with Operations on special customer requests, expediting when necessary. Serve as first point of contact to resolve customer issues. Maintain and file documentation in an organized and comprehensive way. Perform other duties and special projects as needed. Qualifications High school diploma or GED required Excellent verbal and written communication skills. Excellent organizational skills, including ability to multi-task and prioritize workload. Proficient computer skills, including Microsoft Office Suite. Strong sense of urgency and ability to meet deadlines. High level of attention to detail. Willingness to carry out procedures as directed. Understand and follow verbal instruction, written instruction, and company policies Comfortable working independently or as a team. Arcadia Cold Storage and Logistics is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
    $28k-37k yearly est. 2d ago
  • Front Desk Representative

    Insight Global

    Guest service representative job in Phoenix, AZ

    **This role is Monday through Saturday, 8:30-4:30 PM, January 19th-Febrary 19th, with possible extensions & is onsite in Phoenix, AZ ** Day to Day: This person is responsible for efficiently managing the check-in area, ensuring people are greeted warmly, intake forms are distributed and filled out efficiently. Must be tech savvy to assist with online paperwork (via DocuSign) completed on tablets. They must be able to manage multiple people “checking in” at once by adapting and prioritizing based on the schedule. It is very important to be sure which participants are being assigned to which moderators, to avoid mix-ups, so clear communication with the moderator team is critical. They must proactively reach out to participants via text and phone on the day of participation to confirm arrival. They should be proficient at keeping the team updated about participant status via internal messaging channels. Desired Skills: 2+ years customer service 1+ years with previous experience working in a front desk/receptionist/check in capacity
    $26k-33k yearly est. 3d ago

Learn more about guest service representative jobs

How much does a guest service representative earn in Yuma, AZ?

The average guest service representative in Yuma, AZ earns between $21,000 and $35,000 annually. This compares to the national average guest service representative range of $20,000 to $34,000.

Average guest service representative salary in Yuma, AZ

$27,000
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