Guest services team leader vs guest services

The differences between guest services team leaders and guest services can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become a guest services team leader, becoming a guest services takes usually requires 6-12 months. Additionally, a guest services team leader has an average salary of $31,994, which is higher than the $27,247 average annual salary of a guest services.

The top three skills for a guest services team leader include sales floor, corrective action and guest satisfaction. The most important skills for a guest services are guest service, reservations, and customer service.

Guest services team leader vs guest services overview

	Guest Services Team Leader	Guest Services
Yearly salary	$31,994	$27,247
Hourly rate	$15.38	$13.10
Growth rate	-	-4%
Number of jobs	113,747	94,619
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 56%	Bachelor's Degree, 45%
Average age	47	40
Years of experience	6	12

Guest services team leader vs guest services salary

Guest services team leaders and guest services have different pay scales, as shown below.

	Guest Services Team Leader	Guest Services
Average salary	$31,994	$27,247
Salary range	Between $26,000 And $39,000	Between $20,000 And $35,000
Highest paying City	-	New York, NY
Highest paying state	-	New York
Best paying company	-	Columbia University in the City of New York
Best paying industry	-	Retail

Differences between guest services team leader and guest services education

There are a few differences between a guest services team leader and a guest services in terms of educational background:

	Guest Services Team Leader	Guest Services
Most common degree	Bachelor's Degree, 56%	Bachelor's Degree, 45%
Most common major	Business	Business
Most common college	California State University - Bakersfield	-

Guest services team leader vs guest services demographics

Here are the differences between guest services team leaders' and guest services' demographics:

	Guest Services Team Leader	Guest Services
Average age	47	40
Gender ratio	Male, 37.5% Female, 62.5%	Male, 38.0% Female, 62.0%
Race ratio	Black or African American, 9.5% Unknown, 4.7% Hispanic or Latino, 18.8% Asian, 5.2% White, 61.2% American Indian and Alaska Native, 0.6%	Black or African American, 10.6% Unknown, 5.5% Hispanic or Latino, 22.3% Asian, 6.5% White, 54.3% American Indian and Alaska Native, 0.8%
LGBT Percentage	8%	7%

Differences between guest services team leader and guest services duties and responsibilities

Guest services team leader example responsibilities.

Develop relationships with various insurance carriers, including Medicaid and Medicare, to productively manage nationwide caseloads.
Do bookkeeping financials end of day payroll and scheduling.
Operate a POS cash register to process credit card applications and payments.
Supervise 18 team members; hiring, scheduling, payroll and training.
Train in basic retail equipment including POS computers/software, calculators, scanning/pricing equipment, train in proper lifting techniques.
Key carrier responsibilities include payroll compliance, reverse logistics, and time management ensuring the store is running efficiently.

Guest services example responsibilities.

Manage crew by utilizing professional leadership skills.
Train several employees during tenure on daily operations and Marriott policies.
Complete Marriott stats workshop, and hone comprehension of sales tactics.
Assist the front desk with answering the PBX systems and registering them in the hotel.
Participate in leadership training sessions with senior counselors.
Handle banking transactions/deposits and maintain POS system for daily accounting.

Guest services team leader vs guest services skills

Common guest services team leader skills

Sales Floor, 11%
Corrective Action, 9%
Guest Satisfaction, 8%
Guest Issues, 6%
Drive Sales, 5%
Exceptional Guest, 5%

Common guest services skills

Guest Service, 41%
Reservations, 8%
Customer Service, 6%
Front Desk, 6%
Wine, 4%
Phone Calls, 3%

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Office and Administrative Industry
Guest Services Team Leader
Guest Services Team Leader vs Guest Services

Updated January 8, 2025

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