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Hotel sales manager vs inside sales manager

The differences between hotel sales managers and inside sales managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a hotel sales manager and an inside sales manager. Additionally, an inside sales manager has an average salary of $78,425, which is higher than the $49,819 average annual salary of a hotel sales manager.

The top three skills for a hotel sales manager include booking, hotel sales and trade shows. The most important skills for an inside sales manager are customer service, CRM, and salesforce.

Hotel sales manager vs inside sales manager overview

Hotel Sales ManagerInside Sales Manager
Yearly salary$49,819$78,425
Hourly rate$23.95$37.70
Growth rate5%5%
Number of jobs111,981129,882
Job satisfaction--
Most common degreeBachelor's Degree, 63%Bachelor's Degree, 69%
Average age4646
Years of experience88

What does a hotel sales manager do?

Hotel Sales Managers are responsible for making the hotel money through generating new business from travel agents, corporates, or individuals. Their duties include setting business strategy with the marketing and sales team, tracking key performance metrics, building relationships with online travel agencies, and assisting with proposal requests from individuals and corporate businesses. Hotel Sales Managers are also responsible for managing room reservations, bill processing, and updates through their point of sale system (POS) and updating lead and account information through the hotel's customer relationship management (CRM).

What does an inside sales manager do?

An inside sales manager is the one who leads the sales team to meet the organization's sales targets. The sales managers recruit, handle, and train the professional development of the sales team. It is their duty to set the goals of the company, provide sales reports, set departmental budgets, and track sales. They collaborate with the marketing department to make sure that the sales staff receives quality leads. Also, they address and resolve complaints from customers.

Hotel sales manager vs inside sales manager salary

Hotel sales managers and inside sales managers have different pay scales, as shown below.

Hotel Sales ManagerInside Sales Manager
Average salary$49,819$78,425
Salary rangeBetween $32,000 And $76,000Between $49,000 And $123,000
Highest paying CityNew York, NYSan Francisco, CA
Highest paying stateNew YorkMassachusetts
Best paying companyTravelzooAccenture
Best paying industryHospitalityTechnology

Differences between hotel sales manager and inside sales manager education

There are a few differences between a hotel sales manager and an inside sales manager in terms of educational background:

Hotel Sales ManagerInside Sales Manager
Most common degreeBachelor's Degree, 63%Bachelor's Degree, 69%
Most common majorBusinessBusiness
Most common collegeUniversity of Southern CaliforniaUniversity of Southern California

Hotel sales manager vs inside sales manager demographics

Here are the differences between hotel sales managers' and inside sales managers' demographics:

Hotel Sales ManagerInside Sales Manager
Average age4646
Gender ratioMale, 31.1% Female, 68.9%Male, 63.3% Female, 36.7%
Race ratioBlack or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%
LGBT Percentage7%7%

Differences between hotel sales manager and inside sales manager duties and responsibilities

Hotel sales manager example responsibilities.

  • Manage the front office, including guest registrations, booking reservations and concierge requests.
  • Leverage other sales office resources and administrative/support staff to achieve personal and team relate revenue goals.
  • Prepare reservations for blocks of rooms, to coordinating efforts with banquet staff to kitchen staff.
  • Travel domestically and internationally to meet with customers, representatives and distributors as well as run customer evaluations at their facility.
  • Generate sales utilizing sales database (Delphi) lead generation, direct phone calls and online prospecting.
  • Create marketing content for pages and promotional initiatives, newsletter design and implementation, create designed and produce PowerPoint presentations.

Inside sales manager example responsibilities.

  • Implement and enforce SalesForce usage for entering leads and using the system through the customer sales cycle.
  • Achieve proficiency in all aspects of international business from documentation to freight logistics to pricing negotiations.
  • Leverage other sales office resources and administrative/support staff to achieve personal and team relate revenue goals.
  • Account management of detail information into CRM regarding all sales call activity and new business initiatives.
  • Conduct PowerPoint presentations to potential clients as well as new and existing businesses.
  • Focus on software upgrades and migrations to current software products (SAAS environment).
  • Show more

Hotel sales manager vs inside sales manager skills

Common hotel sales manager skills
  • Booking, 24%
  • Hotel Sales, 13%
  • Trade Shows, 6%
  • Guest Satisfaction, 5%
  • Reservations, 4%
  • Revenue Management, 4%
Common inside sales manager skills
  • Customer Service, 13%
  • CRM, 10%
  • Salesforce, 6%
  • Customer Satisfaction, 5%
  • Product Knowledge, 5%
  • Sales Process, 4%

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