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The differences between hub associates and customer service associates can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a hub associate and a customer service associate. Additionally, a hub associate has an average salary of $38,331, which is higher than the $31,709 average annual salary of a customer service associate.
The top three skills for a hub associate include customer complaints, credit card payments and computer system. The most important skills for a customer service associate are patients, sales floor, and plumbing.
Hub associates and customer service associates have different pay scales, as shown below.
| Hub Associate | Customer Service Associate | |
| Average salary | $38,331 | $31,709 |
| Salary range | Between $21,000 And $69,000 | Between $24,000 And $40,000 |
| Highest paying City | - | Richmond, CA |
| Highest paying state | - | California |
| Best paying company | - | Fidelity Investments |
| Best paying industry | - | Finance |
There are a few differences between a hub associate and a customer service associate in terms of educational background:
| Hub Associate | Customer Service Associate | |
| Most common degree | Bachelor's Degree, 33% | Bachelor's Degree, 35% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between hub associates' and customer service associates' demographics:
| Hub Associate | Customer Service Associate | |
| Average age | 40 | 40 |
| Gender ratio | Male, 35.8% Female, 64.2% | Male, 38.4% Female, 61.6% |
| Race ratio | Black or African American, 11.7% Unknown, 5.3% Hispanic or Latino, 14.2% Asian, 7.2% White, 60.9% American Indian and Alaska Native, 0.7% | Black or African American, 11.8% Unknown, 5.4% Hispanic or Latino, 19.5% Asian, 6.6% White, 55.9% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 7% | 7% |