Information systems technician jobs in Akron, OH

Mercor is recruiting **Computer User Support Specialists who work in Professional, Scientific, and Technical Services Sector** as independent contractors working on a research project **for one of the world's top AI companies. ** This project involves using your professional experience to design questions related to your occupation as a Computer User Support Specialist. Applicants must: - Have **4+ years full-time work experience** as a Computer User Support Specialist; and - **Be based in the US, UK, or Canada** Here are more details about the role: - We aim to make **the hourly compensation rate offered to you competitive based on your professional background and geographic location** (please note that the listed hourly compensation scale is for U. S. -based applicants and that that scale will differ depending on where a candidate is geographically based) - The work is **fully asynchronous** and can be done around your schedule - This project requires that you be able to commit a **minimum of 15 hours per week** - The work **will last for approximately 3-4 weeks after you begin the project** - Please note you will need access to a desktop or laptop computer for this project and that we **cannot accept applicants who use chromebook computers** With respect to pay and legal status: - **We can meet industry-standard compensation expectations for your current role** - We will pay you out weekly via Stripe Connect based on the number of project work hours that you log - You will be classified as an “at-will” contractor to Mercor - Please note that we **cannot currently support H1-B or STEM OPT status candidates**

*Technology Systems Specialist* Apply fast, check the full description by scrolling below to find out the full requirements for this role. Cleveland, OH | Full-Time | $65,000-$73,000 About the Company We're a growing commercial glazing contractor based in Cleveland, specializing in storefront systems, curtainwall, aluminum entrances, and architectural glass. We're expanding into adjacent markets (sheet metal, metal panels, doors, hardware) and transforming how we operate through strategic technology adoption. We're building a company that combines craftsmanship with modern systems. We believe technology should empower our team, eliminate friction, and enable profitable growth. We're at an inflection point where operational capability meets opportunity-and we're looking for someone who wants to grow with us. The Opportunity: Build Your Career While Building Our Systems We're hiring a *Technology Systems Specialist* to help architect, implement, and optimize the technology systems that will enable our next phase of growth. This is a foundational role at an early-career level-you'll work directly with ownership to develop expertise while making real impact from day one. *This role is designed for someone who's building their career.* You don't need to be an expert yet. You need to be a learner, a builder, and someone who thrives in figuring things out. We'll invest in your development-you invest your curiosity and drive. *This isn't an IT help desk role.* You won't be resetting passwords or troubleshooting printers (we have a 3rd party IT vendor for that). This is a *business systems and technology implementation role* where you'll: * Learn and master to make it the operating system for our entire company * Build workflow automations that eliminate manual busywork * Train our team to leverage AI tools for productivity gains * Organize our file systems and create scalable processes * Help develop custom applications that connect estimating to shop floor execution Why This Role Could Be Your Launchpad *You'll learn by doing.* Owner is deeply engaged in technology strategy and will mentor your development. You'll learn , workflow automation (n8n), AI integration, and business systems implementation through real projects-not just theory. *You'll have real impact.* Your work will directly save hundreds of hours, reduce errors, improve visibility, and enable growth. You'll see the results of your efforts every day. This isn't maintaining legacy systems-you're building something new. *You'll have room to grow.* This role has a clear growth path. Start as Technology Systems Specialist, develop expertise over 2-3 years, advance to Technology Systems Manager. Your compensation and responsibilities will grow as you develop. *You'll have real autonomy.* After initial training and development, you'll own execution. If you're someone who thrives with clarity of mission and freedom to figure out the path, this is your environment. What You'll DoIn Your First 90 Days (Learning & Foundation) * *Immerse:* Meet every stakeholder, learn our business, understand construction operations * *Learn:* Deep-dive into , our automation tools, AI platforms, and current systems * *Assess:* Audit current technology usage, identify gaps and opportunities * *Contribute:* Begin tackling quick wins while developing deeper expertise In Your First Year (Building & Implementing) * Ownership:* * Learn the platform deeply, then redesign our board structure for all departments * Build SOPs for who uses , how, and when-then train staff and drive adoption * Configure workflows and automations to maximize platform value * Monitor usage, address non-compliance, continuously optimize *Workflow Automation:* * Learn automation tools (n8n, automations, AI agents) * Build automations: meeting transcription, email scraping, automatic data routing * Partner with Financial Manager on financial workflow automation *AI Adoption & Training:* * Develop structured AI training program for staff (ChatGPT, Claude, Gemini, Google Workspace AI) * Build use case libraries and prompt templates by role * Govern AI usage with best practices *Google Drive Management:* * Lead migration from to organized Google Drive structure * Design and document file organization SOPs * Train staff and maintain organization standards *Financial Manager Partnership:* * Support implementation of expense management systems * Help build financial dashboards and reporting tools * Develop automation for AP invoice processing and PO workflows What We're Looking ForThe Right Mindset (Essential) ? *Intellectual Curiosity* - You ask "why" and "how." You read documentation voluntarily. You get excited by solving puzzles. ? *Self-Direction* - You don't wait to be told what to do. You identify problems and start working on solutions. ? *Comfort with Ambiguity* - You can work without perfect instructions. You try first, ask for help when truly stuck. ? *Growth Mindset* - You see challenges as learning opportunities. You accept feedback without defensiveness. ? *Builder Mentality* - You want to create things, not just maintain them. You take ownership of outcomes. Foundational Skills (Required) ? *2-4 years* of relevant experience (IT, operations, systems, business analysis, or related fields) ? *Demonstrated ability to learn new platforms quickly* - Show us examples of tools you taught yourself ? *Basic automation understanding* - You get triggers, conditions, and actions (even just Excel macros or email rules) ? *AI tools familiarity* - You've used ChatGPT, Claude, or similar and understand what AI can and can't do ? *Systems thinking* - You see how processes connect and understand that changing one thing affects others ? *Clear communication* - You can explain technical concepts to non-technical people Bonus Points For * Any project management platform experience ( , Asana, Notion, Airtable, etc.) * Construction, manufacturing, or trades industry exposure * Basic coding/scripting (Python, JavaScript, or advanced Excel) * Google Workspace familiarity * Training or teaching experience (even informal) * Side projects demonstrating initiative (personal automation, app development, systems you've built) This Role Is Probably NOT Right If You... * Need extensive structure and detailed instructions to function * Freeze when faced with ambiguity * Want a job where you maintain existing systems rather than build new ones * Are looking for a senior-level position with senior-level pay * Aren't genuinely interested in technology and continuous learning What We OfferCompensation & Benefits * *Base Salary:* $65,000 - $73,000 (based on experience and demonstrated capability) * *Benefits:* Health, dental, vision insurance | 401(k) with company match | PTO * *Professional Development:* Budget for training, certifications, and conferences Growth Path This role has a clear advancement trajectory: * *Year 1:* Technology Systems Specialist - Learn, build foundation, prove capability * *Year 2-3:* Senior Technology Systems Specialist - Expanded scope, greater autonomy, higher compensation * *Year 3+:* Technology Systems Manager - Leadership role, strategic responsibility, competitive salary Work Arrangement * *Cleveland-based position* - In office 3 days/week minimum (flexibility on which days) * Office located in Brooklyn Heights - facility with shop and project room * Remote work 2 days/week after initial onboarding period Culture & Environment * *Small company environment:* Direct access to decision makers, minimal bureaucracy * *Mentorship-focused:* Owner will invest significant time in your development * *Results-oriented:* We care about outcomes, not performative busyness * *Innovation welcome:* Explore new tools, test ideas, recommend improvements * *Respect for craftsmanship:* We value people who take pride in their work About the Team You'll Join *You'll report to:* Owner (direct access to company leadership) *You'll partner closely with:* * *Financial Manager* - Your key collaboration partner for technology-enabled financial operations * *Office Coordinator* - Your execution support for training, monitoring, and content creation * *Project Managers* - Internal customers for project management tools and workflows * *Estimators* - Key stakeholders for custom application development * *Shop and Field Operations* - End users of work order and mobile systems How to Apply *To apply, please submit:* 1. *Resume* highlighting your relevant experience and any examples of self-directed learning or technology projects 2. *Cover letter (1 page max)* addressing: * What interests you about this role and why it fits your career goals * A specific example of something you taught yourself (a tool, skill, or system) * How you approach learning something new when you don't have all the answers Timeline * Applications reviewed on rolling basis * Phone screens scheduled within 1 week for qualified candidates * Interview process: 2 rounds (first with Owner + Financial Manager; second includes hands-on exercise) * Decision and offer within 4-5 weeks of posting * Start date: January 2026 (flexible for right candidate) Equal Opportunity Employer We're committed to building a diverse team and creating an inclusive workplace. We encourage applications from candidates of all backgrounds, experiences, and perspectives. xevrcyc _*Ready to build your career while building our technology foundation?*_ _*We'd love to hear from you.*_ Job Type: Full-time Pay: $65,000.00 - $73,000.00 per year Benefits: * 401(k) * 401(k) matching * Dental insurance * Flexible schedule * Health insurance * Health savings account * Life insurance * Paid time off * Professional development assistance * Vision insurance Work Location: Hybrid remote in Independence, OH 44131

A 3rd Shift IT Technician job in Akron, OH is available courtesy of Akkodis. The IT Technician provides a differentiated customer experience to the IT customers by overseeing the health and wellbeing of IT connected systems and performing AutoSys and TWS batch job monitoring across multiple applications and platforms to support retail store operations. The position will monitor workload automation and identify and resolve batch job failures by coordinating support resources for proper triage and resolution including documentation of each incident in the appropriate systems. THIS POSITION IS MIDNIGHT TO 8AM Pay: $20/HR TO $28/HR IT Technician job responsibilities: Monitors and proactively manages batch job scheduling end-to-end across platforms from a central point of control. Helps lead incident management process through its lifecycle to ensure effective and efficient responses for major incidents. Identifies and escalates technical trouble trends impacting store operations. Responds to incoming calls, provides input on health of systems and coordinates escalation processes pertaining to incidents that impact store operations. Assigns unresolved issues to the appropriate resolving groups via trouble tickets. Qualifications: 2-4 years related experience required. Working knowledge of Microsoft Teams, Outlook, Word and Excel. MUST BE ABLE TO WORK MINIGHT TO 8AM FIVE DAYS A WEEK Familiarity with ServiceNow or digital workflow applications is a plus. Working knowledge of AutoSys, SolarWinds, Nagios software is highly desirable; Maestro/TWS knowledge would be a plus. Computer software and/or hardware technical training and/or earned college hours is a plus. If you are interested in this 3RD shift IT Technician job in Akron, OH, please click APPLY NOW. For other opportunities available at Akkodis go to **************** If you have questions about the position, please contact *****************************. Equal Opportunity Employer/Veterans/Disabled Benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State or local law; and Holiday pay upon meeting eligibility criteria. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs which are direct hire to a client To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit ********************************************** The Company will consider qualified applicants with arrest and conviction records.

Our client located in Warrensville Heights is searching for an HRIS Analyst! This is a Direct Hire! Hybrid schedule! We are seeking a detail-oriented and technically skilled HRIS Analyst to manage and optimize HR technology systems. The role involves maintaining data integrity, supporting HR processes, and driving process improvements through analytics and system enhancements. The HRIS Analyst will collaborate across departments to ensure efficient and effective use of HRIS platforms. Responsibilities: Systems · Serve as the primary HRIS System Administrator (ADP), responsible for system maintenance, troubleshooting, enhancements, and issue resolution. Act as the internal expert and go-to resource for HRIS. · Lead system updates, integrations, enhancements, process optimization and HRIS efficiency, while minimizing disruption to business operations. · Understand the end-to-end integration of HR systems and ensure smooth data flow across platforms. · Define, design, and document cross-functional business requirements for HR systems. · Test and verify system functions, interfaces, and workflows, ensuring optimal performance. · Train internal superusers and stakeholders on HR systems, partnering with Learning & Development to create supporting materials. · Collaborate with HR, IT, Payroll, and other teams to streamline workflows and resolve issues. · Works cross-functionally and collaborates with all HR and operational system superusers and internal stakeholders to ensure accurate and efficient processes. · Support projects, including new system implementations, upgrades, and open enrollment processes. · Manage change control processes, coordinating with both internal and external partners. Data · Serve as a subject matter expert on HR systems, ensuring adherence to data governance principles and HR data compliance. · Conduct data audits and ensure system accuracy, reliability, and compliance. · Generate and analyze HR and talent data, creating dashboards and reports to support decision-making, identify trends, and drive improvements. · Respond to external data requests, including government and entity surveys. · Design and deliver end-user talent reporting, ensuring alignment with business needs. Qualifications / Requirements: · Bachelor's degree in Human Resources, Information Systems, Business Administration, or related field. · 3+ years of experience with HRIS systems administration, configuration, and analytics. · Strong proficiency in Excel, data analysis, and report generation; experience with tools like Power BI is a plus. · Knowledge of HR functions such as benefits, payroll, and talent management. · Excellent problem-solving and communication skills, with the ability to handle sensitive information. #OWC Job Type: Full-time Pay: $90,000.00 - $110,000.00 per year

Service Technicians are the heart of our industry. Our technicians work in a safety-first type of environment and don't mind heights or working on mechanical parts. Service Technicians are responsible for performing field maintenance, routine inspections, preventative, and complex repairs requiring strong electrical and mechanical troubleshooting background. Why Work for Crane 1 Pay: $25-$45/hr Time and a half for any work on Saturday Double time pay for any work on Sunday Company Truck, cell phone, boot program, PPE provided Rapid Quote (Bonus Incentive Program) Benefits Day 1: Medical, Dental, & Vision Advancement: Training program into Sales or Management Referral Bonuses up to $2500 Employee-centric: 401K match program, vacation 80 hours year 1 / PTO, tuition reimbursement Service Technician Role & Responsibilities Perform maintenance, inspection, and repairs on overhead cranes within the allowed hours without compromising safety or quality. Perform spot checks to ensure the highest level of quality & workmanship. Working knowledge: electromechanical troubleshooting (480V, 3-phase motor control, VFD, AC/DC). Working at heights & some heavy lifting. Document findings and make consultative recommendations regarding the repair and safety-related concerns to the customer for the inspected equipment. Provide proper checklists and required forms and with customer signatures for all inspection or service-related documentation. Other duties as assigned. Service Technician Required Skills and Experience KNOWLEDGE: A minimum of (2) years of manufacturing/industrial electrical /mechanical experience. SKILLS: Thorough knowledge of electrical theory for power and controls. Thorough knowledge of the mechanical systems of cranes/hoists. Thorough knowledge of simple structural elements Understanding of the OSHA/ANSI standard (is required) The position requires 8 to 12-hour shift work, which can include Saturdays and Sundays. Ensure we maintain a professional, safe, productive, and compliant work environment. ABILITY: A passion for providing top-notch customer service to our customers. Valid driver's license and ability to meet our driving requirements. Occasional varied overtime as required by the customer and be available for “on-call” as part of the site requirements. Equal Employment Opportunity (EEO) Statement Crane 1 Services is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace where all qualified applicants are considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status in accordance with applicable federal, state, and local laws. We believe in fostering a supportive environment where every employee is valued and given the opportunity to succeed.

Since 1985, our core business has been enteral device product development, design, manufacturing, and engineering in a state-of-the-art facility near Cleveland, Ohio. AMT's steady growth consistently creates job opportunities in Northeast Ohio. We are always searching for new talent and would love for you to join our team! We strive to keep the small company feeling while still reaching users all over the globe. This position is 100% on-site in Brecksville, OH. Position Summary: Responsible for setup, deployment and support of end user computer systems and peripherals. Researches, defines, implements and maintains deployment and maintenance strategies. Responds to queries, runs diagnostic programs, troubleshoots, and also supports end users in a Tier 1 Help Desk capacity. Assists the IT team on various other efforts, related systems, and software. Duties and Responsibilities: This list is not comprehensive but meant to represent the most common or important duties of the position. Other duties are required and/or assigned. * Windows operating systems. Understand processes, security, local accounts vs. domain accounts, profiles, services, etc. * Experience with Desktop repair/installation, knowledge of main internal components of a system, replacement of these parts; ability to install software, operating systems, drivers, etc. * Basic Networking (IP/Ethernet) * Research and manage peripherals, adapters, other tools, and software as requested * Malware management, removal, prevention, anti-virus * Research new software or other data as needed by projects * Research/obtain quotes for PCs, hardware, misc. as needed by I.T. * Supporting end-users * Printer support * MS Office suite * Maintain organization of storage room * Maintain internal IT documentation * Able to work in a fast paced company with strict deadlines * Other duties as assigned Supervisory Responsibilities: None Requirements Minimum Qualifications: * Basic understanding of servers and networks * Working towards degree in Information Technology * Interested in pursuing a career in a corporate IT support environment * Ability to work independently and complete projects in a timely manner * Strong technical writing skills Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, vendors, non-engineers and the general public. Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Certificates, Licenses, Registrations: Maintains a valid Driver's License. Essential Job Functions: Critical features of this job are described below. They may be subject to change at any time due to operational or other company demands. * Mental: Must be able to effectively communicate with others; complete and understand complex analysis of computer/phone system issues and business related issues with IT ;research, read, analyze and interpret written materials; meet and exceed company standards; ensure compliance with company policies; respond appropriately to feedback to make improvements; maintain positive working relationships; troubleshoot and solve problems. * Physical: Must be able to use computer equipment, exerting up to 25 lbs of force occasionally and or a negligible amount of force constantly to move objects, kneel, reach, push, pull and lift for sustained periods of time. Must be able to stand, walk sit and type of long periods of time. Exposure to moderate noise level. Knowledge, Skills, and Abilities Required: Knowledge of IT, modern business communication, office procedures and methods. Skill to troubleshoot laptops, personal computers and various software packages such as Microsoft Office Suite. Must be able to work with other departments and AMT employees. Must also be able to work with clients, vendors and 3rd party suppliers. Ability to establish priorities, work independently with minimal supervision, and facilitate teamwork. Equipment Used: telephones, computer, other office equipment as needed. Special/ Additional Requirements: Persons in this position may be required to pass a drug, alcohol, and/or criminal background check. AMT is an Equal Opportunity/Affirmative Action Employer. Benefits: * Insurance: AMT offers major medical, dental, and vision insurance at the first of the month following 30 days of service. * Other Benefits: AMT offers several other voluntary benefits including hospital indemnity, critical illness, term life insurance & long term disability (company paid), among others. * 401k: AMT matches 100% of your contribution, up to 3% of your salary. * Paid Time Off (PTO): In addition to nine paid holidays, AMT provides employees with paid time off (determined by length of service), starting on day one Other Exciting Perks! * Family-oriented, Positive Working Environment * Discretionary Yearly Raises * On-site Vending & Gym * Annual Employee Appreciation Picnic * Tuition Reimbursement * Employee Referral Bonus Program * Employee Assistance Program

20600 Emerald Parkway, Cleveland, Ohio 44135 United States of America Why Oatey? Since 1916, Oatey has provided reliable, high-quality products for the residential and commercial plumbing industries, with a commitment to delivering quality, building trust and improving lives. Today, Oatey operates a comprehensive manufacturing and distribution network comprised of industry leading family of companies: Oatey, Cherne, Keeney, Quick Drain, Hercules, Dearborn, GF Thompson, William H. Harvey, Masters, Contact, Belanger, Lansas, and Durgo. At Oatey, we're doing big things - and by joining us, you'll have the chance to do big things too. You can build a strong career in an innovative, inclusive, high-performance environment, with the confidence that your company cares - about you, our customers and our world. Ready to make an impact in a place where you matter? - Oatey Co. is a privately held global corporation that manufactures and distributes products for plumbing professionals and consumers. The company is headquartered in Cleveland, Ohio and has manufacturing and distribution facilities located in the United States, Canada, Mexico, and China. Oatey products can be found in residential and commercial applications and have achieved excellent brand name recognition with plumbing professionals and consumers. The company continually strives to offer innovative solutions to any plumbing application, and products are backed with the highest quality technical and customer support programs in the industry. 2026 Oatey Summer Internship Program - The Oatey Intern Experience Interested in an internship with challenging projects, high visibility, professional networking, development, and fun? Oatey is currently seeking college students for the summer of 2026 to join our award-winning program: The Oatey Intern Experience. Oatey offers a 12-week summer internship that will expose you to meaningful work and exceed your expectations. You will be a part of a diverse, collaborative team environment yet experience your own personal and individual growth. Our interns deliver excellence through high engagement and performance, which is why we often hire them post-graduation*. * Based on outstanding performance and organizational needs What we're looking for… The Oatey Intern Experience supports our growing organization by attracting talented students to develop them into future leaders. It is unique with one-on-one mentorship, developmental feedback and coaching, lunch series, engaging networking events and weekly forums. You will work closely with experts to develop your skills and gain valuable insight in your chosen career field. Additionally, you will have exposure to all leadership levels of Oatey. Lastly, you will have a great time networking with other interns and forge lasting relationships. Oatey offers a vigorous program that includes: Learning and Development • Peer Mentoring • Challenging Team Projects • Community Involvement IT Analytics Intern Position Summary: Under the general supervision of senior IT leadership, the intern will complete a variety of assignments to support modern analytics at Oatey to include ingestion of new data sources, creating new data pipelines and transformations, creating new reporting views in SQL, working alongside business teams in the creation of Power BI reports and dashboards, and further improving the overall analytics community with new training content and documentation. These assignments will make a positive contribution to Oatey as well as provide the student with “hands-on” work experience. Expectations & Accountabilities… Responsible for the creation of at least one Power BI dashboard addressing a complex business analytics requirement. This may include new data sources, additional data transformations, and building out the necessary visualizations. Replace the legacy Tableau dashboard for our Service Desk with a new one created with Power BI, enhance and extend the capabilities beyond current features. Work alongside the analytics team in addressing the analytics backlog of requests, enhancements and improvements to the reporting environment. Create new training materials; short to-do videos, data lineage documentation, quick reference guides, and other artifacts as required. Based on level of experience and skill, may be leveraged to do more complex data analysis and modeling to build out predictive analytics. Depending on progress, may be requested to explore the geo-spatial analysis and capabilities in Power BI to meet market analysis requests. Other duties as assigned. What you'll need to be successful… Education and Certification: Pursuing BA/BS in Information Technology & Business or equivalent/related degree. Year: Junior or Senior GPA: 3.0 or greater Self-starter with an inquisitive mindset Structured and analytical thinking Demonstrated high initiative Experience with Structured Query Language (SQL) and Power BI Familiarity with statistical modeling or other data science practices Excellent written and oral communication skills Compensation Range for the Position: $20.00 USD Hourly

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 3-6 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped parts prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Job Title: IT Support Engineer We are looking for a dedicated and proactive On-Site IT Support Engineer to provide hands-on support for our local infrastructure, users, and critical systems. This role ensures smooth IT operations, continuity of services, and timely resolution of incidents during the designated support period. The engineer will serve as the primary point of contact for IT-related issues at the site, while also performing preventive maintenance and ensuring system stability. Key Responsibilities Scope of Work / Activities to be Covered Provide on-site support for resolving technical incidents related to infrastructure, systems, and end-user devices. Perform monitoring of IT equipment and infrastructure maintenance, ensuring uptime and reliability. Offer desktop/user support for local staff, including troubleshooting hardware, software, and connectivity issues. Conduct preventive maintenance activities such as security checks, system health checks, and patch updates. Monitor and coordinate critical service requests with remote teams and vendors as needed. Assist in escalating complex incidents to higher-level support teams while ensuring proper follow-through. Expected Results Operational Continuity Maintenance: Ensure that business processes and local operations remain unaffected during the support period. Quality of Service: Deliver efficient, timely, and professional IT support with effective problem-solving skills. Reliable Technical Support: Minimize downtime and interruptions across IT systems and infrastructure. Documentation and Reporting: Prepare and submit clear incident logs, resolution details, and preventive maintenance reports for transparency and accountability. Qualifications & Skills Proven experience in IT support, helpdesk, or desktop engineering roles. Strong knowledge of Windows/Mac operating systems, networking basics, hardware, and peripherals. Familiarity with ITSM ticketing systems and incident management processes. Ability to conduct preventive maintenance and security checks. Strong communication skills and ability to interact with end-users at all levels. Detail-oriented with strong documentation and reporting skills. Professional certifications (CompTIA A+, Network+, ITIL, or Microsoft/CCNA) are a plus. Why Apply? This is a fantastic chance to work on a high-profile project

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description POSITION:DESKTOP SUPPORT LOCATION: Cleveland, OH (you will be offered with the nearby location to place ) Duration:1+years · PC SW & HW PD & Break/fix, Win and Mac OS, Mobility device OS, IMAC skills, written & oral communication skills, customer sat skills, organized and professional. · Experience in medical technology support a plus as well. Location: Avon OH, Euclid OH to Akron OH to Wooster OH. Etc Additional Information For more information, Please contact Shubham ************

Your Opportunity as an Information Services Intern Join our team as an Information Services Intern, where you will have the chance to gain valuable experience and apply your knowledge in one of our four core areas: Business Area Vertical (Analyst or Developer), Infrastructure and Support Services, Project Management Organization (PMO), or Governance (Security, Architecture, Risk Management, and Standards). Location: Orrville, OH Corporate Offices Work Arrangements: Hybrid - onsite a minimum of 9 days a month primarily during core weeks as determined by the Company; maybe more as business need requires In this role you will: Depending on the area you are assigned, your role will provide you with the chance to dive deeper into specific aspects of the Information Services, Transformation, and Portfolio Operations (ITP) organization: Business Area Vertical - As a Developer or Analyst, you will contribute to documenting, designing, and building deliverables requested by the business, while also supporting daily activities across various applications. Infrastructure & Support Services - In this role, you will collaborate with ITP team members and employees from across the company to procure, receive, store, install, test, and ship peripheral computer equipment, software, and supplies. Project Management Organization (PMO) - Working with the PMO team, you will assist in the development and enhancement of business capabilities by organizing, facilitating, documenting, managing, and overseeing resources and tasks necessary for successful project completion. Governance (Security, Architecture, Risk Management, and Standards) - As an Analyst, you will help manage risk and establish guidelines for the appropriate use of tools and technologies, promoting a secure and standardized work environment. What we are looking for: Freshman, Sophomore, or Junior standing with relevant coursework in Information Services, Computer Science, Project Management, or a related field A well-rounded skill set, including familiarity with common software packages, strong organizational skills, and a detail-oriented mindset Application Period: Application period closes on November 1st, 2025 Why Choose the J.M. Smucker Company's Internship Program? Are you seeking an exceptional internship experience at a Fortune 500 company? At Smucker, we are dedicated to providing a world-class, award-winning internship that offers you the opportunity to: Learn: Unlock your potential in a collaborative and supportive environment where you are treated like a true peer and challenged to be your best. Grow: Benefit from hands-on training with a dedicated mentor and connect with peers and leaders throughout the company. Lead: Contribute to high-profile projects that support our Company's growing categories like snacks, coffee and pet food. Additional Perks: Along with engaging work, we offer a variety of benefits to ensure your internship is both rewarding and memorable. These include: Unique opportunities to network and interact with company leadership Customized professional development sessions Networking events and social outings with fellow interns Access to a fully equipped fitness center, complete with a basketball court, indoor walking track, and recreational league sports The Orchard, our gourmet cafeteria, offering breakfast and lunch with seasonal and locally-sourced ingredients A competitive compensation package, including paid corporate holidays Compensation range: $21 - $26/hr **Actual hourly rate is determined based upon the year of college that will be completed at the start of the internship** Employee discounts at our Company Store A housing stipend for interns relocating for the program Experience an internship where you can learn, grow, and lead - all while being part of something special at Smucker. Learn more about working at Smucker: Our Internship Program Delivering on Our Purpose Our Continued Commitment to Ensuring a Workplace for All Follow us on LinkedIn

To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military

Department: Career Services Reports To: Program Director, IT COE Recruitment Type: External/Internal Employment Type: Student Non-Union Work Schedule: To be determined by supervisor Job Description: SUMMARY Provides basic clerical support, performs various office tasks, and provides general customer service within the assigned department or external organization. ESSENTIAL FUNCTIONS * Assists with departmental assignments as directed * Provides support on departmental projects as needed * Assists the department in the delivery of excellent customer service * May assist in the completion of departmental tracking and reporting * Effectively interacts with colleagues, clients, and leadership * Performs other duties as assigned * May develop and apply Career Readiness Competencies including: critical thinking and problem solving, oral and written communication, teamwork collaboration, digital technology, leadership, professionalism work ethic, career management, global intercultural fluency EDUCATION AND EXPERIENCE/TRAINING * Must be currently enrolled in Tri-C * Declared major on record * Cumulative GPA of 2.00 or higher * May require a specific major in relevant field and/or relevant completed coursework * Must be 18 years or older * Must complete a Summer Internship Application, and Confidentiality and Nondisclosure Statement * Must successfully complete a pre-employment background check and/or drug testing * Must be enrolled during Summer Semester, and must have plans to register for classes in Fall Semester at Tri-C KNOWLEDGE, SKILLS and ABILITIES * Possesses basic knowledge of customer service concepts and practices * Possesses commitment to providing excellent customer service * Possesses organizational and time-management skills * Possesses sound written, verbal and interpersonal communication skills * Possesses sensitivity to appropriately respond to the needs of a diverse population * Works accurately with great attention to detail PHYSICAL DEMANDS/WORKING CONDITIONS (The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) * Typically, the employee may sit comfortably to perform the duties of the job and will perform repetitive motions with hands/fingers using a computer mouse and keyboard to type. However, there may be some walking; standing; bending; carrying of light items such as papers, files, pamphlets, books, etc.; * Work may also require walking and standing in conjunction with travel to and attendance at meetings and conferences away from the worksite Special Note: Special Instructions to Applicants: During the application process, you may be required to attach a cover letter and/or resume. It is recommended that you have these documents ready to be attached electronically to the online application. This system accepts only MS Word or PDF attachments. Any employment with the College is contingent upon satisfactory completion of a background check and drug screen. Affirmative Action Statement: Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified and diverse workforce. Cuyahoga Community College is an equal employment/educational opportunity institution.

IT INTERN (SUMMER 2026) - BROOKLYN HEIGHTS, OH (ON-SITE) IT Business Technology Intern (Summer 2026) - Temporary (Non-Exempt) GNCO, Inc. | Brooklyn Heights, OH Reports To: Director of IT & Business Systems INTERNSHIP SUMMARY GNCO's Summer Internship Program was recognized as the 2022 GenerationNext Program of the Year by Engage Cleveland, and we're looking for our next round of interns! GNCO is also proud to be a 2024 and 2025 NorthCoast 99 Award Winner, recognized for attracting, developing, and retaining top talent in Northeast Ohio. This program connects young professionals with a quickly growing company in a key industry, providing hands-on experience, mentorship, and development. Our Summer Internship Program runs from after Memorial Day through mid-August, with a first-week onboarding (split between Cleveland headquarters and assigned site) followed by 10 weeks of hands-on, in-depth experience. We are seeking a curious and motivated IT Business Technology Intern to join our Business Systems and IT team. This internship offers a hands-on opportunity to work with a diverse set of business users across departments, helping to identify, plan, and solve operational challenges using technology. You'll gain exposure to industry-leading platforms including SolarWinds, Salesforce, Power BI, Microsoft Azure, and Microsoft Business Central, while learning how to translate business problems into technology solutions. ESSENTIAL FUNCTIONS Collaborate with business users to understand their challenges and needs. Assist in planning and documenting business requirements and workflows. Participate in envisioning and proposing technology-based solutions. Support troubleshooting and resolution of system-related issues. Learn and apply tools such as SolarWinds, Salesforce, Power BI, Azure, and Business Central in day-to-day tasks. Contribute to process improvement initiatives and system enhancements. Document findings, recommendations, and solution designs. POSITION QUALIFICATIONS EDUCATION Actively enrolled in a university, pursuing a degree in Computer Science, Business Information Systems, Business Analytics, or a related field (preferred but not required). EXPERIENCE Experience with business systems, analytics, or IT support preferred. ADDITIONAL REQUIREMENTS Strong analytical and problem-solving skills. Excellent communication and interpersonal abilities. Familiarity with any of the following platforms is a plus: SolarWinds, Salesforce, Power BI, Azure, Microsoft Business Central. Boundless curiosity about technology and a desire to learn and grow. Ability to work independently and effectively prioritize demands and execute tasks. Keen attention to detail. What You'll Gain Real-world experience in IT business analysis within a dynamic distribution environment. Exposure to enterprise systems and cross-functional collaboration. Mentorship from experienced professionals in business systems and IT. Opportunity to contribute to meaningful projects that impact business operations. Our company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

MarshBerry is growing! We are seeking an IT Administrator Intern to join our team. We have a people first, fast paced, collaborative culture with plenty of opportunity for growth. MarshBerry has been successful in achieving growth objectives because the trust our clients place in our talented team of professionals, and all MarshBerry colleagues play a critical role in directly or indirectly cultivating those trusted relationships. MarshBerry provides an environment where employees can learn, improve and realize their career goals. We offer competitive benefits, hybrid work schedules, new challenges, and learning experiences. Job Details Position Summary: MarshBerry's IT Administrator Intern will support the IT team by assisting with key operational tasks that ensure a smooth technology experience for new hires and existing staff. This role will focus on onboarding new employees, IT asset management, refreshing computers, organizing equipment, and contributing to process improvements within the HelpDesk function. The intern will gain hands-on experience with core IT systems and tools, including Microsoft 365, Windows operating systems, networking basics, and Active Directory. This internship offers a valuable opportunity to develop technical troubleshooting skills, enhance customer service capabilities, and contribute to the efficiency of IT operations. Responsibilities: Support the onboarding process for new hires by preparing and configuring IT equipment Conduct IT assets management to ensure accurate inventory and documentation Assist with computer refresh initiatives, including setup and deployment Help organize and maintain IT equipment storage for efficiency and accessibility Contribute to IT process improvements Cultivate and maintain effective relationships with potential internal/external clients, partners and stakeholders that can directly or indirectly lead to revenue generation for all MarshBerry services. Additional projects and tasks as assigned. Selection Criteria Education & Experience: Candidates that are pursuing an Associate's or Bachelor's degree in Information Technology, Computer Science, Cybersecurity, or Management Information Systems are preferred. Current college students at the junior and senior level preferred. Other: Strong attention to detail. Strong communication, analytical, and creative thinking skills. A customer service mindset. Working at MarshBerry Who We Are: MarshBerry practices The Collaborative Way which encourages employees to adhere to these five principles: listening generously, speaking straight, being for each other, acknowledgement & appreciation, and honoring commitments. We are committed to fostering an environment of Diversity, Equity, and Inclusion. We strive to educate our current and potential employees in these areas, while continuing to promote a welcoming and inclusive environment for all. What We Do: MarshBerry provides consulting services in the financial services industry primarily to independent insurance agents, brokers and carriers, as well as wealth and retirement plan advisors. Our services include but are not limited to financial, operational, sales management, merger and acquisition advisory, peer-to-peer exchange and information services. We are recognized in the financial services industry for providing innovative and customized solutions to our clients, with whom we build trusted advisor relationships. At MarshBerry, our mission is to help our clients learn, improve and realize their value. Our clients credit us for providing the vision, tools, and discipline to help them reach their strategic goals. It's one thing to be recognized as experts in our field, it is another to be noteworthy based on the sentiment and feedback of our team. MarshBerry has been recently awarded the following: Crain's Best Employers in Ohio The Nation's Best and Brightest in Wellness North Coast 99 Top Work Places - The Plain Dealer Weatherhead 100 West Michigan's Best and Brightest Companies to Work for To learn more about MarshBerry, visit ******************* We appreciate your interest in MarshBerry. As an equal opportunity employer, your application will be considered with regard to all laws which prohibit discrimination because of race, color, sex, religion, national origin, age, disability, military status, and genetic information, and requirements to take affirmative action in the hiring of minorities, including women, veterans, and those individuals with disabilities.

Summary/Objective The IT Help Desk co-op serves as the first line of defense for technical issues within the organization. This role provides Tier 1 support to employees across office and manufacturing floor environments. The co-op will assist with troubleshooting hardware and software problems, resolving user access issues, and ensuring smooth operation of IT systems. Essential Functions: The job responsibilities include, but are not limited to the following: Password Resets & Account Support: Assist users with password resets and basic account troubleshooting. Printer Support: Diagnose and resolve printer issues, replace toner cartridges, and maintain printer functionality. Software Assistance: Help users navigate company-approved software applications, including ERP systems, and resolve common usage issues. Hardware Troubleshooting: Address PC-related problems, including connectivity, performance, and peripheral setup. Manufacturing Floor Support: Provide on-site assistance for IT issues impacting production systems and operator workstations. Ticket Management: Log, track, and update support tickets in the IT help desk system, escalating issues when necessary. Customer Service: Deliver clear, friendly, and professional communication to all users, ensuring a positive support experience. Information Gathering: Ability to extract detailed, actionable information from vague or unclear user requests to resolve issues efficiently. Create video tutorials: Develop and publish screen recording tutorials for common IT tasks and workflows to support user self-service. Update QMS IT SOPs: Review and revise IT Standard Operating Procedures related to the Quality Management System to ensure accuracy and clarity. Required Knowledge & Skills: Microsoft Technologies: Microsoft 365 (Outlook, Teams, OneDrive) Microsoft SharePoint Microsoft Active Directory (password resets, user accounts, OUs, groups) ERP Systems: Basic familiarity with enterprise resource planning systems. Cybersecurity Principles: Understanding of least privilege access Awareness of secure account management practices Server Administration Basics Networking Fundamentals: DNS/DHCP VPN configurations Firewall command line basics VLANs, WAPs, WAN, LAN Hardware: PC and server hardware troubleshooting Soft Skills: Strong verbal and written communication Excellent customer service and problem-solving abilities Ability to work independently and as part of a team Skilled at clarifying vague user requests into precise technical issues Self-starter and the ability to work independently. Required Experience Strong customer service skills, with the ability to communicate clearly, patiently, and professionally with users who are not technical. Demonstrated proficiency with computers, including Windows operating systems and Microsoft Office suite. Ability to quickly learn and adapt to new software platforms and IT systems. Comfortable assisting users in person and remotely with technical issues and explaining solutions in an understandable way. Prior experience in a help desk, technical support, or similar customer-facing role is preferred but not required. Customer service experience is required. Other Duties This is a full-time on-site position. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required for this job. Duties, responsibilities and activities may change at any time with or without notice. Travel Minimal travel is expected for this position EEO Statement Novagard Solutions is an equal opportunity employer and does not discriminate in its employment decisions on the basis of race, color, religion, national origin, sex, disability, age, military and/or veteran status, genetic information, or on any basis which would be in violation of any applicable federal, state or local law. Novagard Solutions will make reasonable accommodations for qualified individuals with disabilities or religious needs unless doing so would result in an undue hardship to Novagard Solutions. Any employee with questions or concerns about this Equal Employment Opportunity Policy and its implementation in the workplace is encouraged to bring the matter to the attention of the Human Resources Department. Novagard Solutions takes this policy seriously and will not retaliate against any employee who, in good faith, raises questions or concerns with respect to equal opportunity or any form of discrimination, or who assists in the investigation of such matters. Employees found to be engaging in conduct in violation of this policy will be subject to appropriate disciplinary action, up to and including termination, regardless of whether the conduct violates applicable law.

20600 Emerald Parkway, Cleveland, Ohio 44135 United States of America Why Oatey? Since 1916, Oatey has provided reliable, high-quality products for the residential and commercial plumbing industries, with a commitment to delivering quality, building trust and improving lives. Today, Oatey operates a comprehensive manufacturing and distribution network comprised of industry leading family of companies: Oatey, Cherne, Keeney, Quick Drain, Hercules, Dearborn, GF Thompson, William H. Harvey, Masters, Contact, Belanger, Lansas, and Durgo. At Oatey, we're doing big things - and by joining us, you'll have the chance to do big things too. You can build a strong career in an innovative, inclusive, high-performance environment, with the confidence that your company cares - about you, our customers and our world. Ready to make an impact in a place where you matter? - Oatey Co. is a privately held global corporation that manufactures and distributes products for plumbing professionals and consumers. The company is headquartered in Cleveland, Ohio and has manufacturing and distribution facilities located in the United States, Canada, Mexico, and China. Oatey products can be found in residential and commercial applications and have achieved excellent brand name recognition with plumbing professionals and consumers. The company continually strives to offer innovative solutions to any plumbing application, and products are backed with the highest quality technical and customer support programs in the industry. 2026 Oatey Summer Internship Program - The Oatey Intern Experience Interested in an internship with challenging projects, high visibility, professional networking, development, and fun? Oatey is currently seeking college students for the summer of 2026 to join our award-winning program: The Oatey Intern Experience. Oatey offers a 12-week summer internship that will expose you to meaningful work and exceed your expectations. You will be a part of a diverse, collaborative team environment yet experience your own personal and individual growth. Our interns deliver excellence through high engagement and performance, which is why we often hire them post-graduation*. * Based on outstanding performance and organizational needs What we're looking for… The Oatey Intern Experience supports our growing organization by attracting talented students to develop them into future leaders. It is unique with one-on-one mentorship, developmental feedback and coaching, lunch series, engaging networking events and weekly forums. You will work closely with experts to develop your skills and gain valuable insight in your chosen career field. Additionally, you will have exposure to all leadership levels of Oatey. Lastly, you will have a great time networking with other interns and forge lasting relationships. Oatey offers a vigorous program that includes: Learning and Development • Peer Mentoring • Challenging Team Projects • Community Involvement IT Infrastructure Intern Position Summary Under general supervision of the IT Infrastructure team, the intern will complete a variety of assignments to provide general support to the team and support the IT needs of other associates. Assignments will make a positive contribution to Oatey as well as provide the student with “hands-on” work experience. Expectations & Accountabilities… Troubleshoot issues with equipment like printers, computers, networks, and servers. Set up and run software updates when requested within multiple IT System. Assist associates with the use of key business applications. Participate in the development of new desktops or applications requirements gathering and implementation. Research unusual bugs or issues the company encounters across key business applications while gaining experience in a corporate IT environment. Learn and execute Oatey's daily Cybersecurity checks and operations Other duties as assigned. What you'll need to be successful… Education and Certification: Enrolled in an undergraduate Information Systems/Technology program with completion of at least two (2) semesters. Experience working with and troubleshooting Microsoft applications. Knowledge of PC hardware troubleshooting. Excellent written and oral communication skills. Demonstrated high initiative. Qualifications that set you apart… Training in network setup and troubleshooting Training in server operating systems

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Department: Career Services Reports To: PC Network Technician Recruitment Type: External/Internal Employment Type: Student Non-Union Work Schedule: To be determined by supervisor Job Description: SUMMARY Provides basic clerical support, performs various office tasks, and provides general customer service within the assigned department or external organization. ESSENTIAL FUNCTIONS * Assists with departmental assignments as directed * Provides support on departmental projects as needed * Assists the department in the delivery of excellent customer service * May assist in the completion of departmental tracking and reporting * Effectively interacts with colleagues, clients, and leadership * Performs other duties as assigned * May develop and apply Career Readiness Competencies including: critical thinking and problem solving, oral and written communication, teamwork collaboration, digital technology, leadership, professionalism work ethic, career management, global intercultural fluency EDUCATION AND EXPERIENCE/TRAINING * Must be currently enrolled in Tri-C * Declared major on record * Cumulative GPA of 2.00 or higher * May require a specific major in relevant field and/or relevant completed coursework * Must be 18 years or older * Must complete a Summer Internship Application, and Confidentiality and Nondisclosure Statement * Must successfully complete a pre-employment background check and/or drug testing * Must be enrolled during Summer Semester, and must have plans to register for classes in Fall Semester at Tri-C KNOWLEDGE, SKILLS and ABILITIES * Possesses basic knowledge of customer service concepts and practices * Possesses commitment to providing excellent customer service * Possesses organizational and time-management skills * Possesses sound written, verbal and interpersonal communication skills * Possesses sensitivity to appropriately respond to the needs of a diverse population * Works accurately with great attention to detail PHYSICAL DEMANDS/WORKING CONDITIONS (The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) * Typically, the employee may sit comfortably to perform the duties of the job and will perform repetitive motions with hands/fingers using a computer mouse and keyboard to type. However, there may be some walking; standing; bending; carrying of light items such as papers, files, pamphlets, books, etc.; * Work may also require walking and standing in conjunction with travel to and attendance at meetings and conferences away from the worksite Special Note: Special Instructions to Applicants: During the application process, you may be required to attach a cover letter and/or resume. It is recommended that you have these documents ready to be attached electronically to the online application. This system accepts only MS Word or PDF attachments. Any employment with the College is contingent upon satisfactory completion of a background check and drug screen. Affirmative Action Statement: Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified and diverse workforce. Cuyahoga Community College is an equal employment/educational opportunity institution.