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  • Technical Support Specialist

    TEC Specialty Products

    Information systems technician job in Aurora, IL

    We are looking for a Technical Support Specialist to serve as a key technical resource for our customers and external partners. In this role, you will provide expert guidance on flooring systems and flooring adhesive products and act as a primary technical contact for installers, distributors, architects, specifiers, and internal teams. You will deliver accurate, timely, and professional technical support while upholding the company's quality, safety, and brand standards. What You'll Do Respond to technical inquiries related to flooring adhesives, installation systems, and associated products. Troubleshoot product and installation issues using structured problem-solving and diagnostic techniques. Document customer interactions and manage cases within the case management system. Resolve technical issues efficiently and escalate complex cases to Area Technical Managers, Quality, R&D, or EHS as needed. Collect and manage customer claims, coordinating corrective actions such as replacements, credits, or refunds. Support quality events or recalls through customer communication and established procedures. Maintain strong technical knowledge of current and legacy products, application methods, warranties, and industry standards. Collaborate with Sales, Quality, Manufacturing, and R&D teams to support customer satisfaction and continuous improvement. Ensure compliance with Environmental, Health, and Safety (EHS) requirements and company policies. Provide backup support to the Technical Support team during peak periods. What We're Looking For Experience in technical support, flooring, construction materials, or a related industry preferred Strong problem-solving, communication, and documentation skills Ability to explain technical information clearly to diverse audiences Customer-focused mindset with attention to detail
    $40k-68k yearly est. 2d ago
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  • Geographic Information Systems Analyst

    Savills North America 4.6company rating

    Information systems technician job in Chicago, IL

    ABOUT SAVILLS: Savills is an organization full of extraordinary individuals. Brilliant people who are driven to succeed, hungry to remain at the forefront of their specialties, and eager to propel themselves, our clients, and our business forward. We are one of the preeminent commercial real estate firms with services ranging from tenant representation and project management to workplace strategy and occupant experience - showcasing the breadth and depth of our expertise. Find your place to thrive. No matter the role you're in, we all share one purpose: to help people thrive through places and spaces. The DNA ingrained in our business guides us on this mission, shaping the way we behave to deliver the best results. When you join Savills, our ask for you is simple: Be extraordinary, together. ABOUT THE ROLE: Savills is seeking a GIS analyst to join our growing Research and Data Services team. This role invites the opportunity to contribute your passion to one of the most innovative data services teams in commercial real estate. Your work will also be a part of our award-winning client technologies platform, where you will use your spatial skills to deliver in-depth real estate solutions through cutting-edge products and tools, including applications that support retail portfolio strategy and site evaluation. DUTIES & RESPONSIBILTIES: Develop and maintain interactive web maps that visualize various data sets relating to our large portfolio clients, including multi-site retail portfolios. Create maps and workflows to visualize demographic, commuting, and labor data. Build dynamic, interactive mapping solutions to support retail site selection, trade area analysis, market prioritization, and network optimization initiatives. Collaborate with cross-functional teams to understand portfolio challenges and develop GIS based solutions to address them. Support the integration of GIS data with other business intelligence tools to enhance overall analytics capabilities. Stay abreast of emerging GIS technologies, data sources, and real estate and retail market trends to ensure solutions remain innovative and relevant. QUALIFICATIONS: Bachelor's degree or higher with a strong academic record and a focus on Geographic Information Systems. Exceptional knowledge of ESRI GIS software including ArcGIS Pro, ArcGIS Online, ArcGIS Enterprise, Business Analyst, and ESRI's Network Analyst tools. Experience working with demographic, consumer, or retail-related datasets (e.g., trade areas, customer segmentation, drive-time analysis, or network planning) is a plus Excellent communication and collaboration skills, with the ability to present findings clearly to non-technical stakeholders. Familiarity with real estate market dynamics and portfolio management concepts. Ability to manage multiple projects in a fast-paced environment. BENEFITS Competitive salary and benefits package Opportunity to work with a dynamic team at the forefront of real estate innovation. Professional development and career growth opportunities Savills values a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetic information, disability, age, veteran status, or any other protected characteristic. Savills participates in the E-Verify program.
    $72k-107k yearly est. 5d ago
  • Human Resources Information System Analyst

    Addison Group 4.6company rating

    Information systems technician job in Chicago, IL

    Job Title: HRIS Analyst Industry: Nonprofit Compensation: $30 - $35 / Hour Work Schedule: Monday-Friday, 9:00 AM-5:00 PM is eligible for medical, dental, vision, and 401(k). About Our Client: Addison Group is hiring for our client, a mission-driven nonprofit organization that supports diverse communities throughout the Chicago area. This organization is deeply rooted in service, collaboration, and community impact, and is expanding its People & Culture operations as part of continued growth. Job Description: Our client is seeking an HRIS Analyst to support and enhance their human resources systems and data processes. This role will serve as a key partner to HR, Payroll, Benefits, and Finance teams, ensuring system accuracy, reporting integrity, and continuous process improvement. The ideal candidate is both technically strong and service-oriented, with hands-on HRIS experience and a desire to grow within a people-focused organization. Key Responsibilities: Serve as the primary point of contact and subject-matter expert for the organization's HRIS platform Maintain, troubleshoot, and optimize HRIS functionality, including configurations and system enhancements Ensure accuracy, integrity, and security of employee data across systems Develop reports and dashboards to support HR operations, leadership insights, and compliance needs Partner with HR leadership to support initiatives related to compensation, recruiting, onboarding, performance management, learning systems, and time tracking Assist with compensation benchmarking, market analysis, and workforce planning efforts Collaborate with Payroll and Finance to ensure seamless data flow between systems Support required federal and state reporting and filings Create user documentation and provide training and ongoing support to employees and managers Respond to escalated system issues and inquiries in a timely and professional manner Stay current on HRIS trends and best practices through training and user groups Qualifications: Bachelor's degree or equivalent experience Experience working with an HRIS platform (UKG strongly preferred; comparable systems acceptable) At least 1 year of experience in an HR or People Operations role (internship experience acceptable) Strong analytical skills with high attention to detail Proficiency in Microsoft Excel and the Microsoft Office Suite Ability to manage multiple priorities in a fast-paced environment Strong communication and collaboration skills Working knowledge of HR compliance and employment regulations Additional Details: Contract-to-hire opportunity Perks: Opportunity to join a mission-driven organization making a real community impact Exposure to strategic HR initiatives and leadership collaboration Flexible scheduling options Growth potential within a supportive and values-based culture Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
    $30-35 hourly 3d ago
  • Aviation Network Technician I

    Anuvu

    Information systems technician job in Lombard, IL

    For over a decade, our clients in aviation and maritime have used our technology-driven products and services to keep their passengers entertained and connected to the things they love, from anywhere in the world. Brands such as Southwest Airlines, Norwegian Cruise Lines, Emirates, and Celebrity Cruises have trusted us to provide solutions from high-speed broadband internet to movies, television, and games. Our team of global experts takes pride in providing clients with what they need today while creating a strategic road map for tomorrow through reliable, scalable, and affordable content and connectivity solutions designed to meet the ever-changing technology needs of our clients' passengers and guests. Be Part of the Movement Anuvu is embarking on a new chapter with a new story to tell. As one of the leading providers of high-speed connectivity and entertainment solutions for worldwide mobility markets, we deliver what customers need today while remaining flexible and future-focused. Role Summary The entry-level Aviation Network Technician position monitors troubleshooting and maintaining the Anuvu proprietary system on customer airline aircraft as well as the associated satellite and ground network systems to ensure 100% reliability and customer satisfaction. Technicians interface with partner airlines and service providers around the world to perform these duties. The role is intended to become a springboard into more experienced level roles, supervisory positions, and other career tracks both in and outside of Anuvu. Location: Lombard, IL Remote Options: This role will need to be in-person What You'll Be Doing Provide support and assistance for primary and secondary-level aircraft monitoring and troubleshooting. Provide support and assistance for primary and secondary level satellite and ground network monitoring and troubleshooting. Participates in additional support functions related to NOC and the Operations department as needed. What We're Looking For Baseline technical aptitude and a hunger to learn more Networking (LAN/WAN) knowledge Strong communication skills (oral and written) Must be computer proficient using Microsoft Office software and other software products Basic Linux experience Strong commitment to customer service Self-motivation and ability to work with minimal supervision Flexibility to support 24 / 7 operations, so the ability to work some second or third shifts and weekends is required This Might Be the Right Place if You.... Are a team fit; can help advance our global, inclusive culture Are you a self-starter who likes to roll up your sleeves and take initiative with minimal direction Can think about tomorrow, while getting your work done today Are a collaborative team player; the primary audience will be internal teams Are curious and open to learning and finding new solutions Are able to provide and accept feedback in a constructive manner Are organized, have strong communication skills, and do whatever it takes to get things done The Benefits of Working Here A career with Anuvu is a unique opportunity to grow your knowledge and skills within a culture that thrives on collaboration and innovation. In addition to being a part of an amazing group, we also have competitive benefits including medical, dental, vision, paid time off, 401k, disability and life insurance, flexible scheduling, pet insurance, and discounts on gym membership, concerts, amusement parks, hotels, and more! The anticipated starting salary range for candidates expressing interest in this position is $TBD. Actual compensation will depend on factors such as location, experience, skills, certifications...etc. Advanced | Agile | Applied Anuvu is an equal-opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Let Innovation Move You. #LI-ONSITE Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $56k-77k yearly est. 6d ago
  • Chief Counsel for Climate Data & Open-Access Tech

    Agnello & Rogers

    Information systems technician job in Chicago, IL

    A leading non-profit climate organization is seeking an accomplished General Counsel to serve as its legal officer and strategic advisor. The ideal candidate will have over 15 years of legal experience, including corporate governance and intellectual property. This role involves overseeing legal compliance, risk management, and providing strategic counsel to the leadership team. The General Counsel will play a critical role in ensuring data and technology platforms are aligned with laws and ethical standards. Competitive compensation and a collaboration-focused work environment are offered. #J-18808-Ljbffr
    $27k-44k yearly est. 6d ago
  • Lead Physician Support I Heart and Vascular Clinic

    Adventhealth 4.7company rating

    Information systems technician job in Hinsdale, IL

    **Our promise to you:** Joining UChicago Medicine AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. UChicago Medicine AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that **together** we are even better. **All the benefits and perks you need for you and your family:** + Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance + Paid Time Off from Day One + 403-B Retirement Plan + 4 Weeks 100% Paid Parental Leave + Career Development + Whole Person Well-being Resources + Mental Health Resources and Support + Pet Benefits **Schedule:** Full time **Shift:** Day (United States of America) **Address:** 908 N ELM ST **City:** HINSDALE **State:** Illinois **Postal Code:** 60521 **Job Description:** **Primary Address: 908 N Elm St Ste 404 Hinsdale IL 60526 (limited travel to other clinics as needed) ** **Schedule: Mon-Thurs 830-5pm Fri 8am-430pm** + Reconciles daily payments and adjustments against sign-in sheets, encounter forms, and the system, correcting discrepancies before daily close. + Prepares and processes daily bank deposits. + Utilizes knowledge of ICD-9 and CPT-4 coding applications for accurate billing. + Coordinates copying and printing tasks for the department. + Maintains logs for equipment and service needs. **The expertise and experiences you'll need to succeed:** **QUALIFICATION REQUIREMENTS:** High School Grad or Equiv (Required), Technical/Vocational School **Pay Range:** $17.47 - $27.94 _This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances._ **Category:** Patient Experience **Organization:** UChicago Medicine AdventHealth Medical Group **Schedule:** Full time **Shift:** Day **Req ID:** 150660318
    $17.5-27.9 hourly 5d ago
  • Lead Enterprise IT Business Consultant: PBM & KPI Focus

    Highbrow LLC 3.8company rating

    Information systems technician job in Chicago, IL

    A leading consulting firm in Chicago is looking for a Lead Business Consultant to analyze large enterprise IT systems and identify gaps. This role requires strong knowledge of Pharmacy Business Management processes, defining metrics like KPIs and SLAs, and leading workshops to document findings. The ideal candidate should have a proven record in visualizing business workflows and collaborating with technical teams. Competitive salary and benefits offered. #J-18808-Ljbffr
    $64k-87k yearly est. 6d ago
  • Technical Support Specialist

    Northwestern University 4.6company rating

    Information systems technician job in Chicago, IL

    Department: MED-Central IT Salary/Grade: NEX/15 Provides standard installation and maintenance to users regarding workplace endpoint technology. Diagnoses and resolves user problems, questions and inquiries utilizing hardware and software testing tools and techniques. Coordinates standard projects, working closely with peers and users to deliver optimum service. Implements policies, procedures, and standards and ensures their conformance with information systems goals and procedures. This position is homed in the centralized Feinberg IT group and sits on the customer support team supporting the Feinberg School of Medicine. Specific Responsibilities: Strategic Planning * Assists in the creation of workplace endpoint technology initiatives. Administration * Recommends modification of practices and procedures to increase effectiveness or efficiency. * Authors Scopes of Work for small projects. * Creates and maintains user documentation. Development * Installs, repairs and adjusts workplace endpoint technology using standard tools and test equipment while following established procedures. * Performs such tasks as replacing components, wiring circuits, taking test readings, and evaluating problems. * Performs routine preventive maintenance tasks in accordance with established practices. Performance * Diagnoses and resolves complex problems, questions and inquiries encountered by clients according to established practices Infrastructure * Adobe Creative Cloud Suite * Box Collaborative Storage * identity management/provisioning * information security * Linux Operating System * Mac OS X Operating System * Microsoft Exchange * Microsoft Lync * Microsoft Office (Word, Excel, Powerpoint, Access, Outlook) * Microsoft SharePoint * Server hardware * Storage hardware * Windows Operating System Compliance * FERPA * FISMA * HIPAA * HITECH Analytical * critical thinking * Debugging * decision making * judgment * problem solving * read & interpret technical drawings * Troubleshooting * use-case analysis Project * collaboration and teamwork * facilitate collaboration * functional documentation * organizational skills * planning Miscellaneous Performs other duties as assigned. Minimum Qualifications: * Successful completion of a full 2-year course of study in an accredited college or university leading to an associate's or higher degree; OR appropriate combination of education and experience. * 2 years IT, CS user support or other relevant experience required. Target hiring range for this position will be between $27.06 to $33.48 per hour. Offered salary will be determined by the applicant's education, experience, knowledge, skills and abilities, as well as internal equity and alignment with market data. #LI-MB1 Benefits: At Northwestern, we are proud to provide meaningful, competitive, high-quality health care plans, retirement benefits, tuition discounts and more! Visit us at *************************************************** to learn more. Work-Life and Wellness: Northwestern offers comprehensive programs and services to help you and your family navigate life's challenges and opportunities, and adopt and maintain healthy lifestyles. We support flexible work arrangements where possible and programs to help you locate and pay for quality, affordable childcare and senior/adult care. Visit us at ************************************************************* to learn more. Professional Growth & Development: Northwestern supports employee career development in all circumstances whether your workspace is on campus or at home. If you're interested in developing your professional potential or continuing your formal education, we offer a variety of tools and resources. Visit us at *************************************************** to learn more. Northwestern University is an Equal Opportunity Employer and does not discriminate on the basis of protected characteristics, including disability and veteran status. View Northwestern's non-discrimination statement. Job applicants who wish to request an accommodation in the application or hiring process should contact the Office of Civil Rights and Title IX Compliance. View additional information on the accommodations process.
    $27.1-33.5 hourly 60d+ ago
  • Site Service Technician (Stanton, ND)

    Fuel Tech Inc. 3.9company rating

    Information systems technician job in Warrenville, IL

    North Dakota Site Service Technician Located in Stanton, North Dakota Occasional weekend work may be required. Company Overview Fuel Tech is a leading technology company engaged in the worldwide development, commercialization and application of state-of-the-art proprietary technologies for air pollution control, process optimization, combustion efficiency, and advanced engineering services. These technologies enable customers to operate efficiently in a cost-effective and environmentally sustainable manner. Position Overview: Position located in Stanton, North Dakota ...Under the guidance of the Fuel Chem (Site) Manager, the Site Service Technician will assist with the installation and ongoing operation of Fuel Chem system installations. The candidate will be trained in the operation and maintenance of the system, its equipment, and components. This position is located at a specific site but may volunteer to travel and participate in the installation support, startup and field optimization of new installations at other sites. Essential Duties and Responsibilities: Thoroughly reviews and becomes familiar with all project equipment and systems. Performs basic preventative and corrective maintenance on mechanical, electrical and control systems. Receives chemical shipments and ensures that the proper paperwork is provided, and the shipment is properly transferred into the site tanks. Ensure there are no chemical releases. Verifies the correct performance of the system by observing the equipment in operation, checking calibrations, performing draw-down tests and reviewing data. Assists with inspections of the boiler/furnace to survey the formation of slag and fouling. Maintains good Disciplined Site Service records. Prepare daily logs and periodic operation reports as assigned or requested. Makes field visits to assigned regional sites as required to observe work, review progress, resolve issues and attend project meetings. Always performs the job in a safe and responsible manner; abiding by all laws, codes, FTI policies and site-specific work rules; and striving to delight the client with performance and results. Other tasks and duties as may be assigned. Supervisory Responsibilities: The Site Service Technician does not have direct supervision responsibilities. Education and/or Experience : Requires a High School Diploma and proven experience operating or maintaining mechanical equipment; a skilled trade or some college course work is desirable. This position requires an individual who is mechanically inclined, skilled in the use of common tools, and has the ability to use a computer for email and non-complex spreadsheet and word processing software. Other Requirements: This job position is field based at a client's boiler plant and may include voluntary travel to other sites in the region for extended periods of two weeks away from the primary site. Good interpersonal and communication skills are essential when interacting with clients, contractors, suppliers, and employees. Must be a self-starter and able to work without direct supervision on a daily basis. Specific computer or testing skills may be required for some assignments. Physical Requirements: Usually walking, climbing stairs and ladders; long periods of exposure to hot and dirty boiler room environment; may work indoor or outdoor in all weather; regularly carries 25lbs or more. Competencies Required: Analytical - Synthesizes information; Collects and researches data; Applies workflows, checklists, work instructions and procedures. Ability to prioritize and solve practical problems and apply good engineering judgement during the life of a project. Work in in office or site conditions where there may be limited or ambiguous guidance available on solving technical control issues. Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information. Oral Communication - Speaks clearly and persuasively; must possess good listening skills. Written Communication - Writes clearly and informatively; presents numerical data effectively; able to read and interpret written information. Must possess basic ability to use MS Office and PowerPoint. Quality Management - Demonstrates accuracy, thoroughness, and attention to detail. Judgment - Displays willingness to make decisions, Exhibits sound and accurate judgment. EEO Statement We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.ftek.com/en-US/linkedin.com/company/fuel-tech-inc/mycompany/
    $40k-52k yearly est. Auto-Apply 4d ago
  • Help Desk Technician, Tier II (56851)

    The Hiller Companies, LLC 4.3company rating

    Information systems technician job in Alsip, IL

    The Hiller Companies, LLC has an immediate opening for IT Help Desk Tier II Technician. If you are a dedicated professional with a passion for fire protection and safety, we invite you to apply today. The Hiller Companies is a leading provider of fire protection and safety solutions, dedicated to safeguarding lives and property all around the world. Headquartered in Mobile, Alabama, Hiller extends its reach globally as well as in domestic markets with offices across the United States. With over 100 years in the industry, our mission is to ensure the highest standard of safety and innovation in comprehensive fire protection services, including installation, inspection, maintenance and repair of critical fire and life safety equipment. Our team remains laser-focused on one goal - making the world a safer place. Job Summary: The IT Help Desk Tier II Technician is tasked with delivering advanced technical support to our internal staff. They are responsible for effectively troubleshooting and resolving complex software and hardware issues. The Tier II Technician not only assists with network connectivity problems but also offers expertise in managing server configurations, implementing security protocols, and ensuring the optimal performance of systems and applications. Moreover, they play a key role in mentoring Tier I Technicians, sharing their expertise and providing guidance on challenging technical matters. The IT Help Desk Tier II Technician enhances the efficiency and productivity of our internal operations, contributing to the overall success of our organization. Location: This position will be located on-site at Reliable Fire Equipment in Alsip, IL; Reliable is a division of The Hiller Companies, LLC. Pay Range: $32.52/hour - $37.94/hour Key Responsibilities: * Respond to incoming support requests in a timely and courteous manner. * Identify, diagnose, and troubleshoot technical issues with hardware, software, and network systems. * Document and track all support requests in a help desk ticketing system. * Escalate complex issues to higher-level support staff as needed. * Install, configure, and maintain software applications and operating systems. * Perform regular maintenance tasks on hardware and software systems. * Provide end-user training on software applications and systems. * Communicate technical information to non-technical users in a clear and concise manner. * Ensure that all equipment and software licenses are up-to-date and compliant with organizational policies. Provide Tier II technical support to end-users, troubleshooting hardware and software issues. * Other duties as assigned.
    $32.5-37.9 hourly 21d ago
  • IT Assurance Senior, Technology Risk Assurance

    BDO USA 4.8company rating

    Information systems technician job in Chicago, IL

    The Assurance Senior, Technology Risk Assurance is responsible for assisting in the planning of the IT audit engagement and executing the IT risk assessment and control evaluation to determine impact of controls on financial audit procedures. In this role, the Assurance Senior, Technology Risk Assurance will be charged with designing and executing procedures to understand and test the client IT environment and related IT general controls (ITGCs) including, but not limited to, IT system logical access, change management, and IT operational controls, as well as testing business process controls, key reports, and information produced by entity (IPE) for various client industry environments. Additionally, the Assurance Senior, Technology Risk Assurance will be responsible for providing training, mentoring and technical guidance to IS Assurance Associates. Job Duties: Risk and Controls Focus Applies knowledge and understanding of IT risks and controls by: Understanding and documenting client environments and the impact that IT has on related audit risks Identifying controls that help mitigate the risks associated with IT in relation to the client environment Obtaining and documenting an understanding of the client control environment, designing test procedures, conducting, and documenting tests of controls Documenting results of procedures, as well as deficiencies, and assessing the impact of these procedures on the overall financial reporting control environment Reading and reviewing client information and control documentation, ensuring accuracy and completeness of information, and ensuring that all supporting information is documented in the workpapers, and appropriate testing is performed Identifying complex issues and bringing them to the attention of the team and management where necessary for resolution Communicating to the client areas to improve processes, strengthen controls, mitigate risks, and/or increase efficiency Developing and maintaining relationships with client personnel and management Professional Competence Applies knowledge and understanding of professional standards; application of the principles contained in professional standards; and the ability to document and communicate an understanding and application of professional standards on an engagement by: Applying knowledge of auditing theory, a sense of professional skepticism, and the use of BDO audit manuals Applying auditing standards and methodology to various client situations Identifying complex issues, including deviations, and working through complex situations collaboratively with the team and client, seeking the counsel of BDO technical experts as needed Applying knowledge to identify instances where testing may be reduced or expanded and providing counsel to the members of the audit team Preparing and communicating results of procedures to the client Other Applies knowledge and understanding of governing principles; and documenting and communicating an understanding and application of these principles by: Planning and executing IT audits, including obtaining an understanding of the IT environment, risk and controls, and designing and executing procedures to evaluate them Building a knowledge base by reading and understanding methodology, relevant standards, and regulations Reading and reviewing clients' information and documentation, ensuring accuracy and completeness, and ensuring that all supporting information is documented in the workpapers and through appropriate testing Applying BDO methodology, industry standards and guidance, and new pronouncements to client situations Supervisory Responsibilities: Establishes deadlines and executes procedures and oversight to meet set deadlines Sets the tone for teamwork by supporting others in their work and delivering on commitments made to team members and clients Reviews work performed by associate staff, provides feedback, and detail-reviews all procedures performed Teaches/coaches associate team members to provide on-the-job learning Tracks status, schedule, and budget for reporting to the team and the client Qualifications, Knowledge, Skills and Abilities: Education: Bachelor's degree in Accounting, Computer Science, or Information Systems, required Master's degree in Information Systems or other relevant advanced degree, preferred Experience: More than two (2) years of IT audit and/or related risk and controls experience, required More than one (1) years of supervisory experience, required Public accounting experience, highly desired Proficient with PCAOB and AICPA audit standards, required Performing audit test of design, implementation and operating effectiveness procedures for public companies preferred Experience with performing review of and testing around third-party attestation (SOC) reports, preferred License/Certifications: CPA, CISA, CISM, CRISC, CGEIT, CISSP and/or CFE certification, strongly preferred Software: Proficient in the use of Microsoft Office Suite, required Exposure to various industry ERP applications, highly preferred Language: N/A Other Knowledge, Skills & Abilities: Excellent verbal and written communication skills Strong analytical and basic research skills Solid organizational skills especially ability to meet project deadlines with a focus on details Ability to successfully multi-task while working independently or within a group environment Proven ability to work in a deadline-driven environment and handle multiple projects simultaneously Ability to build and maintain strong relationships with client personnel Ability to encourage team environment on engagements and contribute to the professional development of assigned personnel Ability to act as primary contact on assigned engagements Successfully interact with professionals at all levels Advanced knowledge of internal controls Ability to travel up to 30% Individual salaries that are offered to a candidate are determined after consideration of numerous factors including but not limited to the candidate's qualifications, experience, skills, and geography. California Range: $85,000 - $125,000 Illinois Range: $78,000 - $87,000 NYC/Long Island/Westchester Range: $80,000 - $115,000
    $85k-125k yearly Auto-Apply 56d ago
  • Junior Systems Administrator

    McCann 4.5company rating

    Information systems technician job in Addison, IL

    McCann Vision & Values: At McCann, we believe contractors and municipalities deserve a trusted supplier who cares about their long-term success as much as the success of the project at hand. What We Do: ā€˜Serving the Constructor' with supplies, equipment, and support needed to get the job done. How We Do It: We ā€˜Exceed the Expectations' of our customers, fellow associates and partners. Our Shared Values: Integrity, Respect, Reliability & Urgency. Benefits: Competitive salary and eligibility for bonus program Opportunities for growth Health benefits 401K with Company match Paid time off and holiday pay Professional development opportunities Essential Duties/Responsibilities: (additional duties may be assigned) Receive and facilitate employee service issues, service/support request, escalations, and problem/trouble remediation. Respond to customer inquiries, performing in a helpdesk type of environment, including, but not limited to, scheduling of work, troubleshooting options and techniques, performance failure or service incidents related to Provider/Carrier, network (LAN/WAN), hardware, software, infrastructure, and/or user training and errors. Clear service issues, tickets, and escalations through observation, diagnostics, reviewing documentation and knowledgebase articles, skill sets, deductive reasoning, and manufacturer support. Follow-up, plan, organize, and work assigned tickets and assist personnel in all elements of Information technology including the installation, modification, testing, repair and maintenance of server-based systems and associated equipment. Document and detail job-related activity (e.g. service orders showing work performed location of equipment, time and parts used for repairs and/or modifications, weekly time sheets, etc.). Instruct, train, and work with coworkers on operation of customer equipment to ensure user knowledge of systems. Create and manage a vendor support playbook Assist with security initiatives Determine requirements and discuss appropriate courses of action with managers, technical support, or subcontractors. Ensure that requests are in accordance with applicable internal standards and budget guidelines. Ensure on-going knowledge growth and proficiency with Intellidealer, White Cup, technician EST/support software, and any other required business applications. Document all information including notes, time entries, instructions, memos, etc.… Travel to branches to provide onsite support as well as assist in new projects that support company initiatives Baseline Knowledge of: Firewalls and network devices Creating, changing, deleting users in active directory Setting up new computers per a new user/computer form Troubleshooting end user hardware Troubleshooting printing Vlans, switches, and routers Windows group policy Wireless troubleshooting File level security Windows domain and DNS troubleshooting Basic Server Issues Storage/Raid/Virtualization concepts and basic troubleshooting Microsoft Cloud Services Entra ID Intune Other apps as needed Long-term dedication to gain advanced knowledge in the following: Basic computer hardware and windows issues Hosted Antispam, Hosted Email, and cloud services Troubleshooting backup issues Application specific escalations Researching issues and gathering data to provide to managers or vendor support Qualifications Associate's degree or trade school/certification equivalent CompTIA A+ certification is preferred but not required 1-2 years of helpdesk experience is preferred but not required. Additional technical certifications are a bonus from CompTIA, Fortinet, Microsoft, or other vendors that may be in the McCann environment. Travel Requirements: Must have reliable transportation. Will be asked to visit the Chicagoland branches often. Will be asked to visit other branches rarely, but as needed. Physical Requirements: Regularly required to sit; occasionally required to stand; walk; occasionally lift and/or move up to 50 pounds; noise level is usually quiet. This company is committed to equal employment opportunities. We will not discriminate against employees or applicants for employment on any legally recognized basis including, but not limited to veteran status, race, color, religion, sex, marital status, national origin, physical or mental disability and/or age.
    $57k-68k yearly est. 5d ago
  • Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time

    U.S. Navy 4.0company rating

    Information systems technician job in Aurora, IL

    About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $64k-88k yearly est. 23d ago
  • Service Desk Engineer II

    Orsini Healthcare 4.4company rating

    Information systems technician job in Elk Grove Village, IL

    Careers with real impact. Every role at Orsini moves a patient closer to life-changing therapy. We partner with biopharma innovators, healthcare providers, and payers to make access simple, compassionate, and reliable - so no patient is left behind. Make your next role matter. ABOUT ORSINI Providing compassionate care since 1987, Orsini is a leader in rare disease and gene therapy pharmacy solutions, built to simplify how patients connect to advanced medicines. Through our comprehensive commercialization solutions including a nationwide specialty pharmacy, patient services hub, home infusion and nursing network, and third-party logistics provider, we work with biopharma, providers, and payors to ensure No Patient is Left Behindā„¢ OUR MISSION Orsini is on a mission to be the essential partner for biopharma innovators, healthcare providers, and payers to support patients and their families in accessing revolutionary treatments for rare diseases. Through our integrated portfolio of services, we seek to pioneer comprehensive solutions that simplify how patients connect to advanced therapies while providing holistic, compassionate care so that No Patient is Left Behindā„¢. CORE VALUES At the heart of our company culture, the Orsini LIVE IT Core Values serve as guiding principles that shape how we interact with each other and those we serve. These values are the driving force behind our commitment to excellence, collaboration, and genuine care in every aspect of our work. COMPENSATION & LOCATION The salary range for this role is $65,000-$75,000. This on-site position is based out of our Elk Grove Village, Illinois. Travel to other locations may occur, although minimal. POSITION SUMMARY Provide hands-on IT Infrastructure engineering and Tier 2 help desk Escalation support to ensure overall stability, security, integrity, efficiency, and HIPAA/HITECH compliance of the company's on- premises and cloud environments. The infrastructure includes data center (server, storage, and virtualization), call center, local and wide-area network, desktop, mobile, telephony, cloud and security components, as well as infrastructure that supports critical systems used by software developers. Collaborates with the Senior Manager of Infrastructure to evaluate, acquire, implement, and manage infrastructure technologies (including hardware and software components) that fit within the Enterprise Architecture Framework. Exceptional analytical and problem-solving skills are required to help identify, communicate, and resolve highly complex issues. Essential Duties Provide hands-on IT Infrastructure engineering and Tier 2 help desk support to ensure overall stability, security, integrity, efficiency, and HIPAA/HITECH compliance of the company's on- premises and cloud environments. Acts as primary Escalation point for Help Desk contact for all types of infrastructure related issues and requests. Working with the senior manager of Infrastructure and IT partners, provision, implement, and manage infrastructure and end-user computing technologies that meet strategic initiatives from solutions that include commercial off-the-shelf (COTS) products, Software as a Service (SaaS), Infrastructure-as-a-Service (IaaS), Platform as a Service (PaaS) and in-house hosted solutions. In collaboration with the Senior Manager of Infrastructure, develop and train on infrastructure policies, procedures, technical schematics, and process flow diagrams. Monitor infrastructure operations, including an alert system that reports on the health, performance, and capacity of infrastructure technologies and components. Monitor all infrastructure hosting and operations, including on premise and public cloud infrastructure associated to SaaS and IaaS. Utilize IT Service Desk including help desk ticketing, change and asset management and ensure end users receive support within agreed upon SLAs. Assist the Senior Manager of Infrastructure in the development of business cases for the implementation of new IT solutions. Processes and applies a broad knowledge of principles, practices and procedures related to IT operational support focused on cloud computing, virtualization, server management, storage network and security, telephony, mobile data management and applications in an enterprise environment. Administers and maintains end user accounts, permissions, and role-based access rights while adhering to principles of least privilege. In collaboration with the Senior Manager of Infrastructure, supports server and security audits in conjunction with HIPAA/HITECH compliance. Recommends, schedules, and performs network improvements, upgrades, and repairs. Meets routinely with team members and management to ensure proper information flow, including incident management reporting and project task updates. Create and maintain all relevant process and knowledge-based documentation related to service desk activities Disclaimer: The information written in this indicates the general nature and level of work to be performed. This is not designed to contain or be interpreted as totally comprehensive of every job duty, responsibility, or qualification required by an employee assigned to this job. While employed in this position, an employee may be required to perform other assignments not listed in this job description. KNOWLEDGE, SKILLS, AND TRAINING Bachelor's degree in information technology, computer science, management information Systems, related field or equivalent experience. MCSE, ITIL and Cisco certifications preferred. Prior experience in the healthcare, pharmacy, or pharmaceutical industries, preferred Strong knowledge across the technology stack, including knowledge of, and experience with, network security, including use and management of cloud infrastructure Exceptional analytical and problem-solving skills including the ability to handle complicated issues independently 4+ years' experience in administration of IT infrastructure that supports mission critical, high availability systems with a national presence. Ability to clearly and concisely communicate ideas, proposals and recommendations Ability to multitask and prioritize critical projects in a fast-paced environment driven by multiple deadlines Incident and asset management service applications General knowledge of physical and virtual servers including Active Directory, Azure AD, DHCP, DNS, email, file and print servers General understanding of network hardware including switches, routers, firewalls, web filters Mobile devices including IOS/Android phones and tablets Highly self-motivated and directed, with the ability to juggle multiple activities with different priorities. Strong interpersonal and communication skills, including excellent customer support skills Positive attitude, with experience working in a team-oriented, collaborative environment with a variety of stakeholders. Exceptional interpersonal, communication and customer service skills Requires infrequent after business hours maintenance and support. EMPLOYEE BENEFITS We offer a comprehensive benefits package designed to support your health, financial security, and overall well-being: Medical Coverage, Dental, and Vision Coverage 401(k) with employer match Accident and Critical Illness coverage Company-paid life insurance options Generous PTO, paid holidays, and floating holidays Tuition reimbursement program. Equal Employment Opportunity Orsini Rare Disease Pharmacy Solutions is committed to the principle of Equal Employment Opportunity for all employees and applicants. It is our policy to ensure that both current and prospective employees are afforded equal employment opportunity without consideration of race, religious creed, color, national origin, nationality, ancestry, age, sex, marital status, sexual orientation, or present or past disability (unless the nature and extent of the disability precludes performance of the essential functions of the job with or without a reasonable accommodation) in accordance with local, state and federal laws. Americans with Disabilities Act Applicants as well as employees who are or become disabled must be able to perform the essential job functions either unaided or with reasonable accommodation. The organization shall determine reasonable accommodation on a case-by-case basis in accordance with applicable law.
    $65k-75k yearly Auto-Apply 6d ago
  • Technical Support Specialist

    CSA Global LLC 4.3company rating

    Information systems technician job in North Chicago, IL

    Job DescriptionDescription: Client Solution Architects (CSA) is currently seeking a Technical Support Specialist to support a program at Great Lakes, IL. For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions. This position is contingent upon award. How Role will make an impact: Technical Proficiency: Computer networking concepts, protocols, and security methodologies System performance and availability monitoring Network access, identity, and access management (e.g., Public Key Infrastructure) Remote access technologies Systems administration concepts Common network tools (e.g., ping, traceroute, nslookup) Electronic device functionality (computers, network components, peripherals) Operating System command line execution (e.g., ipconfig, netstat) Cloud computing service and deployment models (SaaS, IaaS, PaaS) Network protocols (TCP/IP, DHCP, DNS) Security Awareness: Cybersecurity principles, threats, and vulnerabilities National and international cybersecurity laws, regulations, and ethics Organizational IT user security policies (e.g., account management, access control) Data security standards (PII, PCI, PHI) Information classification, compromise procedures, and incident management processes Support and Service Delivery: Risk management processes (assessment and mitigation) Incident data analysis and trend identification Service desk best practices Customer service and communication skills Technical training development and delivery Incident tracking and solution database management Trouble ticketing system utilization (incident, problem, event documentation) Standard Operating Procedure (SOP) development and maintenance Requirements: What you'll need to have to join our award-winning team: Clearance: Must possess and maintain an active Secret Clearance Two (2) years of related experience in industry, federal or DoD Information Technology (IT)/Help Desk support. IAT I Certification: A+, Network+, SSCP, CND, OR CCNA What Sets you apart: IAT II Certification: CCNA, Security+, CND, OR SSCP
    $34k-61k yearly est. 31d ago
  • Desktop Support

    Artech Information System 4.8company rating

    Information systems technician job in Chicago, IL

    Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Job Title: Desktop Support Representative Onsite Support Location: Chicago, IL Duration: 1+ years SKILLS OVERVIEW: Ā· Deskside Support Tech. Must be experienced in DESKSIDE support Ā· Win7/Win XP OS support. Troubleshooting Ā· Office 2003/2007/2010 support Ā· Executive end user trouble shooting skills Ā· Dell hardware Ā· Break/Fix troubleshooting experience in larger corporate environments Additional Information For more information, Please contact Shubham ************
    $44k-57k yearly est. 60d+ ago
  • Information Technology

    Vp 3.9company rating

    Information systems technician job in Chicago, IL

    Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
    $34k-71k yearly est. Auto-Apply 60d+ ago
  • Technology Support Analyst

    William Blair 4.9company rating

    Information systems technician job in Chicago, IL

    Solutions for Today's Challenges. Vision for Tomorrow's Opportunities. Join William Blair, the Premier Global Partnership. The Technology Support Analyst will deliver high quality, effective technical support for the firm's desktop hardware and software systems, ensuring exceptional client service to end users. Administer and monitor technical support workflows through the help desk ticketing system. Assess and prioritize the end user inquiries and issues. Perform setup, maintenance, troubleshooting and repair activities for user hardware and software solutions. Assist end users with requests and issues to ensure the daily availability and proper operation of their devices and desktop software. The employee in this role will be required to work in the Chicago office 5 days a week. This position requires flexibility in work hours, including the ability to work evenings and weekends up to six times per year. Candidates should be prepared to adjust their schedules to accommodate these occasional demands. Responsibilities include but may not be limited to: Deliver high quality, effective technical support for the firm's desktop hardware and software systems. Assess and prioritize the end user inquiries and issues. Ensure that requests are handled in accordance with service level agreements. Utilize established help desk workflow procedures and tools to provide prompt action, detailed communication and complete resolutions. Identify, troubleshoot, analyze and resolve user technical issues. Apply fixes and document solutions. Document and report on issue status to Technology Client Support management. Escalate complex issues using established procedures. Perform setup, maintenance and upgrades of user hardware and software solutions in conjunction with Technology Client Support team members and other system administrators. Administer desktop security protocols according to IT Security procedures. Document and report security incidents to team management. Ensure all activities are in compliance with applicable rules, regulations, policies and procedures. Additional responsibilities as requested. Qualifications: Bachelor's Degree in IT related field preferred. 2 - 5 years of experience in technical support or systems administration required; financial services industry experience preferred. Strong problem resolution skills. Strong time management and prioritization skills. Ability to work effectively in a team environment. Ability to collaborate across multiple functions. Attention to detail and quality. Technical knowledge and training in multiple key elements (data/voice communications, servers, networks, desktop) of the firm's computing environment. Knowledge of core technology industry trends and best practices. Strong written and verbal communication skills. Physical Requirements: Lift and push objects (i.e. IT hardware); reach with hands and arms, bend, kneel (i.e. plug in cables), and perform other moderately strenuous activities; occasionally lift or push up to 40 lbs. #LI-Onsite #LI-CH A reasonable estimate of the current base salary range at time of posting is below. Base salary does not include other forms of compensation or benefits. Actual base salary within the specified range is based on several factors, including but not limited to applicant's skills, prior relevant experience, specific degrees and certifications, job responsibilities, market considerations and, if applicable, the location of the position. This role is eligible for either a discretionary annual bonus (based on company, business unit and individual performance) and/or commission-based incentives. Our featured benefit offerings include medical, dental and vision coverage, employer paid short & long-term disability and life insurance, 401(k), profit sharing, paid time off, Maven family & fertility benefit, parental leave (including adoption, surrogacy, and foster placement), as well as other voluntary benefits. Salary Range$70,000-$100,000 USD About Our Firm William Blair strives to attract qualified candidates who specialize in investment banking, investment management, private wealth management, and other strategic resource groups. We are committed to empowering our colleagues to deliver client success and engage in our communities. Our firm has delivered trusted advice for nine decades, continuing to deepen our expertise and relationships across asset classes and markets throughout North America, Europe, Asia, and Australia. We provide advisory services, strategies, and solutions to meet clients' evolving needs amid dynamic market conditions and varying industries. What sets us apart is that we are an independent partnership, with colleagues who have unique experiences, perspectives, and backgrounds. We empower our people to bring their best thinking so we can deliver the tailored, thoughtful work and problem-solving abilities that our clients expect. We invite you to learn more about us by visiting williamblair.com. William Blair is an equal opportunity employer. It complies with all laws and regulations that prohibit discrimination in employment practice because of race, color, religion, creed, ancestry, marital status, gender, age, national origin, sexual orientation, unfavorable discharge from the military service or on the basis of a physical or mental disability that is unrelated to the employee's ability to perform the duties of the job applied for. EOE m/f/d/v Be aware of hiring scams: William Blair has clear processes and guidelines with regards to recruiting. We do not request personal financial information in connection with an employment application nor does William Blair extend any employment offers without first conducting an interview through one of its registered offices. William Blair does not use instant messaging services such as WhatsApp, Telegram, or iMessage as part of the recruiting or interviewing process. Note to External Recruiters / Search Firms: William Blair does not accept unsolicited resumes and will not pay for any placement resulting from the receipt of an unsolicited resume. Any unsolicited resumes received will not be considered as a valid submission. Download William Blair's privacy policies for job applicants: California Consumer Privacy Act Privacy Notice (CCPA) General Data Protection Regulation Privacy Notice (GDPR) Contact us should you have any questions or concerns.
    $70k-100k yearly Auto-Apply 25d ago
  • On-Call IT Technician - PC, Mac & Desktop - Chicago-Naperville-Elgin

    Geeks On Site 3.1company rating

    Information systems technician job in Chicago, IL

    šŸ’¼ Job Type: 1099 Independent Contractor (On-Call) šŸ’° Pay: $35 per hour (on-site) šŸ—“ Schedule: Flexible / On-Demand - You accept jobs based on your availability āš ļø Important Note - Read Before Applying This is not a full-time job and does not guarantee hours. You will join our on-call technician network as a 1099 independent contractor. We assign jobs to you based on your stated availability and proximity to the job site, using our internal dispatch platform and CRM. You control your schedule and decide which assignments to take. This is a great opportunity for techs looking to earn supplemental income or work flexibly on their own terms. About the Role Geeks on Site is seeking skilled and dependable on-call IT Field Technicians to provide onsite troubleshooting, repair, and setup for residential and small business clients. You'll handle a range of technical issues across Windows PCs, Macs, printers, and scanners, including both hardware and software diagnostics. Key Responsibilities Diagnose and resolve hardware and software issues on Windows and Mac devices Troubleshoot OS problems: boot errors, blue/black screens, login failures Perform clean-ups and system tune-ups for slow/unresponsive machines Assist with wired and wireless internet connectivity issues Replace hardware components: hard drives, fans, RAM, etc. Reinstall or repair Windows/mac OS using bootable USB or recovery tools Setup and troubleshoot commercial printers and scanners Add remote support tools or desktop shortcuts as needed Educate clients with basic how-to or post-service guidance Document service details and escalate complex problems if necessary Requirements 2+ years of IT support experience, ideally in the field Comfortable with Windows 10/11, mac OS, and BIOS-level troubleshooting Skilled in hardware replacement and component-level repair Knowledge of networking basics (LAN/WiFi setup and troubleshooting) Familiarity with commercial printers/scanners is a plus Must own necessary tools (bootable USBs, screwdrivers, diagnostic gear, etc.) Reliable vehicle and valid driver's license Strong communication skills and a professional attitude Ability to work independently and manage your own time Benefits What You Get Competitive on-site pay: $35/hour Fully flexible schedule - you only accept jobs when you're available Be part of a nationally recognized tech service brand Dispatching, client communication, and billing are handled for you What to Expect After You Apply Intro call with one of our recruiters Electronic onboarding (contractor paperwork, policies, etc.) Submit a mandatory background check Provide your preferred availability through our technician portal Get access to our CRM and start receiving on-call job opportunities in your area Great For Techs Who... āœ… Want part-time, flexible work without fixed hours āœ… Enjoy working independently and solving a wide range of tech issues āœ… Are looking to supplement their income with on-demand tech work
    $35 hourly Auto-Apply 60d+ ago
  • IT Support Technician

    Preferred Risk Insurance 4.1company rating

    Information systems technician job in Bedford Park, IL

    We are seeking the ideal candidate to join our team in an IT Support Technician role. Perform PC Support, basic systems administration, network security, user account management, wireless network management, documentation. Providing IT-related information and guidance to all users throughout the Organization, the IT Support Technician will resolve any trouble tickets relating to technical difficulties with hardware and software. The IT Support Technician will assist with installing, repairing, monitoring and maintaining all PC equipment, including printers, and communication equipment. DUTIES & RESPONSIBILITIES: Troubleshoot all desktop/laptop/network/phone issues Maintain an inventory of hardware and software Manage the corporate network including servers and workstations Monitoring the servers for hardware/software performance issues Plan and coordinate upgrades, patches and new corporate technologies Monitor daily and weekly backups Install and maintain Multifunction printer Serve as in-house Microsoft software resource for Microsoft operating systems and applications, including PowerPoint, Outlook, Word, and Excel QUALIFICATIONS REQUIRED: Technical Skills: Bachelor's Degree and/or Certifications and 2-4 years' experience preferred Desktop deployment and support skills for Windows 11 desktops/laptops Familiarity with network and endpoint monitoring software Familiarity with backup and recovery tools Familiarity with firewalls, wireless access points and managed switches Phone system and cabling experience Printer management and troubleshooting skills Experience with setting up Microsoft based systems, support mechanisms, and architectures Server support skills for Windows Server 2012 to current Solid network analysis and troubleshooting skills Azure Active Directory (Entra) M365 Admin Console Exchange Server/Microsoft 365 integration and management Zendesk Service Desk Non-Technical Skills: Solid written and verbal communication skills. Ability to communicate status of tasks and changes (daily, progresses, and milestones). Ability to prioritize tasks and manage overall workload. Must be comfortable working in a medium sized, fast moving environment and willing to step up and take responsibility for their deliverables. A self-starter able to work with minimal supervision. Must have keen attention to detail and quality of work. Effective organization skills, with the ability to simultaneously work on multiple projects. Ability to communicate and interact with a diverse group of perspectives. Strong customer service orientation. Preferred Risk Insurance Services provides a competitive benefits package to all full- time employees. Following are some of the perks Preferred Risk Insurance Services employees receive: Competitive Salaries Commitment to your Training & Development Medical, Dental and Vision Reimbursement Short Term Disability/Long Term Disability Life Insurance Flexible Spending Account Telemedicine Benefit 401(k) with a generous company match Paid Time Off and Paid Holidays Tuition Reimbursement Wellness Program Fun company sponsored events And so much more! Estimated Compensation Range: $45,000/ann-$65,000/ann* *Published ranges are estimates. Offered compensation will be based on experience, skills, education, certifications, and geographic location.
    $45k-65k yearly 21d ago

Learn more about information systems technician jobs

How much does an information systems technician earn in Bellwood, IL?

The average information systems technician in Bellwood, IL earns between $29,000 and $80,000 annually. This compares to the national average information systems technician range of $28,000 to $74,000.

Average information systems technician salary in Bellwood, IL

$48,000

What are the biggest employers of Information Systems Technicians in Bellwood, IL?

The biggest employers of Information Systems Technicians in Bellwood, IL are:
  1. SIRVA Worldwide
  2. Hardy
  3. Allied Moving Services
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