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Technical Specialist (Reston R271)
Apple 4.8
Information systems technician job in Reston, VA
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work.
As a Technical Specialist, you offer technical support and skilled troubleshooting for all customers while also generating excitement for Apple's products and services. You deliver exceptional service and empower customers to get the most out of their Apple products.
A Technical Specialist also makes sure customers are educated about repair options and Apple products and services.
**Description**
Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs.
Support customers having Apple product or software issues with care and empathy, using all tools and resources provided by Apple.
Troubleshoot, diagnose, and resolve service concerns for select Apple hardware and software.
Work with team leaders to identify recurring repair problems and other service concerns, and make sure that feedback is provided to Apple.
Provide excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting product and service recommendations, and educating customers on relevant ways to buy.
Perform other tasks as needed, including but not limited to supporting customer-facing activities on or off the sales floor.
Contribute to an inclusive environment by respecting each other's differences and having the curiosity to learn.
Demonstrate Apple's values of inclusion and diversity in daily activities.
**Minimum Qualifications**
You should have availability to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.
**Preferred Qualifications**
You can:
Demonstrate technical expertise of Apple products and services.
Follow troubleshooting steps to identify the root cause of a technical issue in a customer service environment.
Navigate customer service issues with care and strong interpersonal skills.
Consistently learn about and deepen your understanding of Apple products and services and third party products to enhance the customer experience.
Work in a fast-paced environment and balance multiple tasks at the same time.
Work well in a team environment, demonstrating shared responsibility and accountability with other team members.
Be trusted with sensitive or confidential information, keeping with Apple's core values.
Be curious and open to learning from others and helping each other grow.
### Place of Work
On-site
### Requisition ID
Retail3
### Job Benefits
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. Your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits (************************************************ For information about pay, if you are interested in roles located in one of our California, Colorado, Hawaii, Illinois, Minnesota, New York, Washington, or Washington DC locations click here to select a store and view pay information (************************************************************************** Picker?d=10&m;=location). Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
### Application Link
*********************************
$100k-133k yearly est. 8d ago
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Tier 2 Technical Support Operations Analyst
Dunhill Professional Search & Government Solutions
Information systems technician job in Fairfax, VA
Telework
US Citizen
We are seeking to hire a Tier 2 Technical Support Operations Analyst in support of the Justice-US COURTS program. This is a great opportunity for someone has a strong background in the Power Platform, excels in troubleshooting and operational support, and thrives on improving systems, processes, and user experience.
Job Description: The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform.
Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform.
Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support.
Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2.
Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow.
Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed.
Be available for on-call 24x7x365 ongoing application support.
Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period.
Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well.
System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3.
Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs.
ServiceNow metrics reporting on ticket acknowledgements, resolution times
Minimum Qualifications
Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience.
4-6 years of experience in information technology, systems administration or other IT related field.
Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations.
Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired.
Other Job Specific Skills
Technical problem solving and implementer skills in application coding, infrastructure, or automation.
Effective communications (written and spoken).
Coordinates and tracks well across AFS and client technical and functional teams.
ServiceNow ITSM (desired not required).
ITIL (desired not required).
Data Analysis / Excel.
SQL Server Integration Services (SSIS).
T-SQL
MSFT SQL Server
Azure SQL Databases
Database Architecture
Extract, Transform and Load (ETL) data
$45k-80k yearly est. 2d ago
Human Resources Information System Administrator
Spectrumcareers
Information systems technician job in Arlington, VA
A fast-growing, enterprise organization with a complex, multi-location workforce is seeking a hands-on Workday HRIS professional to support and optimize its full HCM environment. This is a highly visible individual-contributor role responsible for the day-to-day stability, configuration, and evolution of Workday across the business.
This position sits at the center of HR operations, payroll, benefits, and reporting, and partners closely with HR leadership and technical teams to ensure Workday runs accurately, securely, and efficiently.
What You'll Do
Own the ongoing configuration and maintenance of Workday HCM across all major modules, including time, absence, benefits, payroll, compensation, and recruiting
Maintain and troubleshoot business process frameworks, condition rules, security roles, and data flows
Monitor and resolve issues across Workday integrations and vendor feeds
Support release cycles, including regression testing, UAT, and post-deployment validation
Ensure data integrity, compliance, and audit readiness across the HR system
Build and maintain Workday reports, dashboards, and analytics for HR and leadership
Serve as the first point of escalation for system issues, enhancements, and end-user questions
Partner with stakeholders to improve workflows, automate manual processes, and enhance the user experience
What We're Looking For
5+ years of HRIS experience in an enterprise environment
Hands-on Workday experience with configuration responsibility
Exposure to multiple Workday HCM modules (time, absence, benefits, payroll, compensation, recruiting)
Strong understanding of business process frameworks, security, reporting, and data governance
Experience supporting system upgrades, testing cycles, and production troubleshooting
Comfort working with integrations, file feeds, and third-party vendors
Strong analytical and communication skills with the ability to work across technical and HR teams
Why This Role Stands Out
Broad Workday ownership rather than narrow module support
Stable, well-resourced enterprise environment
High-impact role supporting critical HR, payroll, and benefits operations
Long-term growth path for a senior HRIS professional who wants depth and influence
$69k-93k yearly est. 16h ago
Oracle Fusion Application Support
KMM Technologies, Inc. 3.4
Information systems technician job in Reston, VA
Oracle Fusion Application Support (M-F 9am-5pm EST)
Lead the support of Oracle Fusion SCP modules ( Specifically Oracle Demand Management Cloud) and other SCM Modules.
Collaborate with business stakeholders to understand their requirements and translate them into functional specifications.
Configure Oracle Fusion SCP (Specifically Oracle Demand Management Cloud) applications to meet business requirements and ensure optimal performance.
Provide expertise in the design and development of SCM processes and solutions.
Conduct system testing, user training, and support during the Roll out phase.
Troubleshoot and resolve issues related to Oracle Fusion SCP (Specifically Oracle Demand Management Cloud) applications.
Develop and maintain documentation for system configurations, processes, and procedures.
Stay updated with the latest Oracle Fusion SCP features and functionalities to provide recommendations for improvements.
Ability to work independently and as part of a team.
$52k-73k yearly est. 3d ago
Associate IT Support Specialist
Sigmatech, Inc. 4.0
Information systems technician job in Arlington, VA
Job Description
About Our Organization
DASA DE&C manages the Army's Security Assistance and Armaments Cooperation programs that engage allies and partners across the full spectrum of Army acquisition to achieve force dominance. We lead the U.S. Army Security Assistance Enterprise (ASAE), providing leadership, resource management and policy oversight. We build the capabilities of allies and partners, strengthen relationships with our foreign partners, and strengthen the U.S. industrial base.
Position Overview
As an Associate IT Support Specialist, you will be a key member of the Information Management Office (IMO), providing direct, hands-on technical support for all DASA DE&C personnel. This role is focused on resolving user-facing technical issues and assisting with the daily administration of IT hardware, software, and network access under the guidance of senior staff. You will be a primary point of contact for troubleshooting user issues and will learn to interface with enterprise-level service providers like DISA and the Joint Service Provider (JSP). This is a non-inherently governmental function performed under the direction of government leadership, where you will apply and grow your understanding of Department of War and Department of the Army IMO procedures.
Core Duties and Responsibilities
Desktop and User Support: Provide Tier 1 technical support for workstations, printers, and peripherals. Troubleshoot and resolve common hardware, software, and network connectivity issues on both NIPRNet and SIPRNet environments.
Account and Access Management Support: Assist in preparing System Authorization Access Requests (SAARs) for government review and approval. Help with the creation, modification, and termination of user accounts for networks and mobile devices as directed.
Wireless Systems Support: Assist in the management of government-furnished wireless systems and accounts. This includes supporting the issuance and recovery of mobile devices (e.g., cell phones, tablets), helping with account setup and configuration, and providing basic user support for connectivity issues.
Hardware Lifecycle Support: Assist with the full lifecycle of IT assets. Help receive, image, and issue new computers and mobile devices; maintain accurate inventory records under supervision; and prepare outdated equipment for disposal.
Conference and VTC Support: Assist in the setup, operation, and troubleshooting of audio-visual (AV) equipment for meetings and conferences. Provide technical support for unclassified and secure video teleconferences (VTC/SVTC).
Network and Security Coordination: Support the technical liaison between DASA DE&C users and enterprise service providers (e.g., JSP, DISA, NEC). Assist in tracking and reporting workstation compliance with security directives.
Essential Requirements
Security Clearance: Must possess and maintain a current Secret security clearance.
Education: Bachelor's degree in Information Technology, Cybersecurity, or a related field is required.
Experience:
A minimum of three to five (3-5) years of professional, hands-on experience in an IT help desk or desktop support role.
Exposure to a DoW or U.S. Government environment and its IT procedures is highly desirable.
Skills:
Proficiency in troubleshooting Microsoft Windows operating systems and the Microsoft Office suite.
Familiarity with Active Directory for user account management.
Ability to follow procedures to troubleshoot hardware, software, and peripherals in both NIPRNet and SIPRNet environments.
Working knowledge of network access request procedures (SAARs).
Excellent communication and customer service skills.
Preferred Certifications
Required: CompTIA Security+ CE or another DoW 8570/8140 IAT Level II baseline certification is required to start or must be obtained within 6 months of hire.
Highly Preferred: CompTIA A+, CompTIA Network+.
Preferred: Relevant Microsoft certification (e.g., Microsoft 365 Certified: Modern Desktop Administrator Associate).
Work Environment
Location: This position is located in Arlington, VA.
Schedule: This is a full-time, on-site position supporting daily operational rhythms. Remote work for this position is not authorized.
Travel: May be required up to 10% of the time to CONUS locations for temporary duty (TDY).
Collaboration: This role requires constant, direct collaboration with users across the organization, government leadership, and external IT service providers.
$66k-93k yearly est. 15d ago
System Support and Logistics Specialist
Toyon Research 4.1
Information systems technician job in Ashburn, VA
Requirements
B.A. or B.S. in physical science, engineering or equivalent experience in a technical field
At least five years post-degree work experience is preferred
Proficiency working with basic hand tools and instrumentation
Experience with principals of instrument calibration
Hardworking, self-motivated, reliable, detail-oriented, and organized
Excellent troubleshooting and problem-solving skills
Ability to work independently and as part of a team
Ability to lift and maneuver items that weigh up to 50 lbs. with manual lift equipment
Possess valid driver's license and be able and willing to travel within DMV area (mileage will be reimbursed)
Computer proficiency (Microsoft Office)
WE OFFER AN EXCEPTIONAL EMPLOYEE BENEFITS PACKAGE!
Competitive Industry Pay
100% Employer-Paid Medical Insurance Premium
HSA with Employer Contributions
Dental and Vision Coverage Options
Paid Holidays
Paid Vacation and Sick leave
Company Funded 401(k) and Profit Sharing Plans
Employee Stock Ownership Plan (ESOP)
Life and Disability Insurance
Paid Parental Leave
Discretionary Bonus Eligibility
The annual pay range for the System Support and Logistics Specialist position is $80,000 to $140,000.
The posted pay range values provide the candidate with guidance on annual base compensation for the position, at a full time level of effort, exclusive of overtime, bonus, and benefits-related compensation, over a range of qualifications that may fit hiring objectives. Toyon Research Corporation will consider the individual candidate's education, work experience, applicable knowledge, skills and training, among other factors, when preparing an offer of employment.
Pay Transparency Nondiscrimination Provision
Equal Opportunity Employer including Disability and Veterans
Applicant Privacy Notice
Learn more about our company in our latest video, We are Toyon.
The application window for this posting will remain open until the position is filled.
Ref #2612-G
$80k-140k yearly 38d ago
Help Desk Specialist
DMI 3.5
Information systems technician job in McLean, VA
DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efficient, and cost-effective solutions that drive measurable results. Learn more at *************
About the Opportunity
DMI, LLC is seeking a Help Desk Specialist to join us. The Help Desk Specialist provides Tier I and Tier II IT support to end users within the Department of Defense (DoD) enterprise. This role is part of the broader Service Desk Management function and is responsible for resolving incidents, fulfilling service requests, and ensuring high-quality customer service in accordance with established performance standards.
Duties and Responsibilities:
Incident and Request Management:
Receive, document, and resolve user incidents and service requests via phone, email, chat, and walk-ins using the Government's Ticket Management System (TMS), currently ServiceNow.
Perform initial troubleshooting and resolve issues at Tier I/II level or escalate to appropriate support teams.
Ensure tickets are updated regularly and closed in accordance with SOPs and performance metrics.
Technical Support:
Provide support for desktops, laptops, mobile devices, printers, and standard DoD-approved software.
Assist with account management tasks such as password resets, access issues, and VPN/Citrix support.
Use remote desktop tools to resolve issues and guide users through solutions.
Customer Service:
Deliver professional, courteous, and timely support to all users, including VIPs when required.
Maintain ownership of tickets from intake to resolution, ensuring user satisfaction and proper documentation.
Follow up with users to confirm resolution and gather feedback.
Knowledge Management:
Reference and contribute to the Service Desk knowledge base and SOPs.
Identify recurring issues and recommend updates to documentation or processes.
Metrics and Reporting Support:
Support the collection of service metrics such as First Call Resolution (FCR), ticket aging, and resolution times.
Participate in quality assurance reviews and provide feedback for service improvement
Qualifications
Required Skills/Certifications:
Clearance: Active Secret clearance (TS/SCI preferred)
Certifications:
DoD 8570.01-M IAT Level II (e.g., Security+).
Help Desk Institute (HDI) or A+ related certifications
2 years of experience in IT help desk or technical support roles.
Strong knowledge of Windows OS, Microsoft Office Suite, and remote support tools.
Familiarity with ITIL-based service management practices and enterprise ticketing systems (e.g., ServiceNow).
Excellent communication, problem-solving, and customer service skills.
Ability to work in a high-tempo, mission-critical environment with shifting priorities.
Min Citizenship Status Required: Must be a U.S. Citizen
Physical Requirements: There are no physical requirements for this position.
Location: McLean, VA
Working at DMI
DMI is a diverse, prosperous, and rewarding place to work. Our culture is shaped by five core values that guide how we work, grow, and succeed together:
Do What's Right - We lead with honesty and integrity.
Own the Outcome - We take responsibility and deliver.
Deliver for Our Customers - We are relentless about delivering value.
Think Bold, Act Smart - We innovate with purpose.
Win Together - We collaborate and celebrate our success.
These values aren't just ideals-they show up in how we support every part of your well-being:
Convenience/Concierge - Virtual health visits, commuter perks, pet insurance, and entertainment discounts that make life easier.
Development - Annual performance reviews, tuition assistance, and internal career growth opportunities to help you thrive.
Financial - Generous 401(k) matches, life and disability insurance, and financial wellness tools to support your future.
Recognition - Annual awards, service anniversaries, referral bonuses, and peer-to-peer shoutouts that spotlight your achievements.
Wellness - Healthcare coverage, wellness programs, flu shots, and biometric screenings to support your health.
DMI values employees for their talents and contributions, and we take pride in helping our customers achieve their goals. Because when we live our values, we all win together.
***************** No Agencies Please *****************
Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.
$37k-56k yearly est. Auto-Apply 60d+ ago
Help Desk Technician
Nuaxis Innovations 3.9
Information systems technician job in Falls Church, VA
\# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make customer experience (CX) the center of every government solution.** **Technology is our Passion. People are our Purpose.**
We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind.
We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated **Help Desk Technician** for a Full-Time position.
**Job Summary:**
NuAxis Innovations is seeking a customer-focused Help Desk Technician to support the U.S. Fish and Wildlife Service (FWS) in Falls Church, VA. This on-site role is part of a mission-critical IT support team delivering responsive technical assistance to a mobile and hybrid federal workforce. You'll provide Tier 1 support, assist with hardware and software issues, manage mobile devices, and ensure end-user systems remain secure, updated, and operational. This is an excellent opportunity for a technician looking to support a high-impact federal mission while gaining experience in enterprise-level IT operations.
**Key Responsibilities**
· Provide Tier 1 IT support for desktops, laptops, mobile devices, and tablets.
· Respond to user requests via phone, email, and in-person support channels.
· Support and troubleshoot Apple iPads, iPhones, and Android mobile devices.
· Install, configure, and maintain desktop/laptop hardware and software.
· Track and manage IT service tickets and escalate complex issues as needed.
· Participate in equipment deployments and system upgrades.
· Communicate the status of pending requests, outages, and maintenance activities to end users.
· Maintain documentation and knowledge base articles as needed.
· Collaborate with server and network teams to resolve cross-functional issues.
**Minimum Qualifications**
· Associate's degree in IT or related field, or equivalent work experience.
· 2+ years of hands-on experience in a help desk or desktop support environment.
· Strong troubleshooting skills with Windows 10/11 and Microsoft Office 365.
· Exposure to supporting mobile devices in an enterprise environment.
· Strong communication and customer service skills.
· Ability to work independently in a fast-paced federal workplace.
· Must be eligible to work in the United States and pass a federal background check.
**Preferred Qualifications**
· Experience working with federal agencies or in a government contracting environment.
· Familiarity with ServiceNow, Remedy, or other ITSM/ticketing platforms.
· Certifications such as CompTIA A+, Network+, or ITIL Foundation.
**Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now!!**
**Our Profile:**
We are an IT company with a unique mission-to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them. Learn More. (**************************
NuAxis is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background investigation. Learn More (**************************** about our Benefits and Culture!
\#NAI #DICE
$51k-89k yearly est. 60d+ ago
Helpdesk Specialist
Dk Consulting 4.4
Information systems technician job in Frederick, MD
DK Consulting Overview: Founded in May 2003, DK Consulting, LLC, a woman-owned small business, was formed to provide management and technology solutions based on industry best practices. DK Consulting LLC works with multiple State, Federal, and Commercial customers, and our services range from providing customers with that one ‘critical resource' to assuming responsibility for an entire IT project.
Overview: Seeking a Tier 1-2 Help Desk Specialist supporting State Highway Administration for a long-term project. Immediate availability is required for this position. Hours will consist of 8am-5pm, Monday - Friday, except for State holidays.
Position: Helpdesk Support Specialist
Client: State Highway Administration
Work location: Frederick, Maryland (100% onsite)
Interview mode: Virtual
Requirements:
4 years' experience providing Tier 1-2 Help Desk Support
2 years' experience providing service desk support using ticketing software
Experience troubleshooting PC and Microsoft hardware or software
Support for PCs, laptops, thin clients, stand-alone and networked printers, standalone and networked scanners, and modems
Prior experience working with Active Directory
Demonstrated experience installing, upgrading, and configuring:
Desktop Operating Systems: Windows 2000, Windows XP, Windows
Server Operating Systems: Windows 2000, Windows 2003
Microsoft Active Directory Services
Proficiency in Microsoft Office 2007 Professional Suite, Microsoft Outlook 2003, McAfee Virus Scan, LANDesk, Adobe Acrobat, Photo Editor, Cisco VPN software and imaging software
Service desk software (opening, documenting, closing, and follow up on service calls)
Must be proficient in E-mail/Scheduling: Microsoft Outlook 2003
Needs to maintain excellent customer service skills as well as outstanding verbal and written communication skills
Successful results of a background check
$41k-59k yearly est. 8d ago
Help Desk Technician 4
Telos Corporation 4.6
Information systems technician job in Ashburn, VA
The most security-conscious organizations trust Telos Corporation to protect their vital IT assets. The reputation of our company rests on the quality of our solution and the integrity of our people. Explore what you can bring to our solutions in information assurance, secure networks, secure enterprise messaging, and identity management.
Be a part of the Telos culture and see what sets us apart! Telos offers an excellent compensation package with benefits that include generous paid time off, medical, dental, vision, tuition reimbursement, and 401k. Our employees enjoy more than just a great work environment!
We are seeking a Helpdesk Agent / Technician to join our customer support team in a Department of Defense (DoD) environment. You will be responsible for taking technical calls from military end users with the goal of resolving the problem over the phone. Otherwise you will dispatch spare parts and track delivery / operational status of the system.
We're always on the lookout for exceptional (Job Title) to join our growing team. This is an evergreen job posting intended to build a pipeline of talented individuals for future openings across multiple teams.
Responsibilities:
* Provides Tier II and III technical software, hardware, and network problem resolution for clients by performing problem diagnosis and guiding users through step-by-step solutions or may provide expertise to solve technical support issues for end-users of the organization's products and services.
* Uses automated informationsystems to analyze routine situations.
* Reviews incoming requests (both computer generated and verbal) sort, code, and prioritize for proper action.
* Resolves problems or contacts more senior technical support as necessary.
* Supports users by fulfilling individual requests for support or replacement parts in the utilization of the various systems available.
* Conducts technical research for source of information required in support of request for information related to ongoing programs.
* Instructs users in the use of systems specific to the government contract.
* Interacts with other team members, such as network services, engineering, and/or informationsystems to restore services and/or identify and correct the core problem.
* Meet all contractual SLAs (service level agreements) and AQLs (acceptable quality levels).
Job Requirements
Qualifications:
* High School Diploma w/ 4-5 years of experience minimum
* Experience with ServiceNow is preferred but not required
* An active DoD Secret Clearance is required or the ability to obtain. Preference will be given to those applicants with an active DoD Secret Clearance
* Minimum IAT Level II certification in accordance with DoD 8570.01-M (Security+ CE certification or higher) required
* Strong written and verbal communications skills and the ability to interact with people at all levels are required
* A professional attitude regarding attention to detail and customer service and excellent organizational skills are required.
Telos maintains a drug-free workplace and will conduct drug testing on all applicants who have accepted an offer of employment,
Telos Corporation participates in the E-Verify program. Therefore, any employment with Telos will also be contingent upon confirmation from the Social Security Administration ("SSA") and/or the Department of Homeland Security ("DHS") of your authorization to work in the United States.
Telos Corporation and its subsidiaries are committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. Telos Corporation will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. If you are interested in applying for an employment opportunity and feel you need a reasonable accommodation pursuant to the ADA, please contact us at **************. If you require relay service assistance, please click on the following link to review information on your state's relay service: *************************************************
Telos Corporation is an EEO/AA employer.
Job Type
Full-Time
Location
Ashburn, VA 20147 US (Primary)
Telos offers an excellent compensation packages including salary commensurate with experience and benefits to meet your needs for today and the future. Telos and its subsidiaries are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
$53k-80k yearly est. 60d+ ago
Computer Field Technician
Bc Tech Pro 4.2
Information systems technician job in Hagerstown, MD
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer Field Technician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
$29k-40k yearly est. 9h ago
IT Technician
CC Pace Systems 4.3
Information systems technician job in Vienna, VA
Skillset needed:
Receiving Services
Product Receipt Confirmation:
Ability to confirm receipt of products and IT assets.
Proficiency in identifying IT assets for tracking purposes.
Skill in closing purchase orders.
IT Asset Scanning/Updating:
Competence in scanning/updating IT assets upon receipt from supply/vendor.
Knowledge of introducing IT equipment to the IT Asset Management system.
Familiarity with identifying tag numbers, descriptions, model numbers, serial numbers, manufacturers, and purchase orders.
Inventory Warehousing Services
Inventory Management:
Expertise in providing inventory warehousing services, both onsite and offsite.
Understanding of space requirements, speed of distribution, security needs, and transport services.
Ability to manage temporary warehousing of IT assets with usage expected within 90-120 days.
Skill in coordinating storage requirements for longer duration.
Inventory Integrity:
Capability to perform monthly and/or quarterly inventories.
Ensuring the integrity of storage facilities and the Asset Management database.
Advising customers on monthly inventory results and assisting with distribution plans.
Providing additional inventory counts on request or in a set timely manner.
Distribution Services
Delivery Services:
Proficiency in providing worldwide delivery services, ranging from dock-to-dock to customized priority delivery events.
Skill in identifying cost-effective options for on-time delivery/pickup services.
Discretion in selecting and funding shipping vendors.
Equipment Scanning:
Ability to scan equipment to the receiving entity.
Ensuring traceability of data-storage equipment to confirm receipt.
Disposal and Recycling Services
Equipment Disposal:
Assisting customers in disposing of obsolete or irreparable equipment.
Tailoring activities to meet disposal requirements outlined in Security Instruction 2681 Media Disposal.
Disabling data-storing equipment by removing data-storing components and/or batteries.
Maintaining and sharing records of disposal with the IT Asset Management Team.
Understanding of NIST compliance.
Onsite Shredding:
Performing onsite shredding of data-storing components when possible.
Maintaining records of onsite shredding services and providing them to customers.
Ensuring approval of onsite shredding companies by Security.
Miscellaneous
Vendor Liaison: Liaising with vendors such as Advanced Technology Recycling and any buyback vendors (ITAD Tech, ATR, IBM).
Equipment Maintenance: Maintaining logistics van, golf cart, manual, and electric pallet jacks.
Materials Disposal: Managing cardboard recycling and trash disposal materials.
ServiceNow/M365 Experience:
Being able to learn and adapt using ServiceNow to track inventory, log time, update and confirm assets as well as closing out ticketing tasks.
Ability to adapt to quickly changing processes and be steadfast in adopting, sharing and implementing new directives.
Complete understanding of M365 (Outlook, Teams, SharePoint).
Expert in Excel.
CC Pace is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, or any other protected characteristic under federal, state, or local laws.
CC Pace are committed to employing only candidates who are legally authorized to work in the United States. For us to comply with the Immigration Reform and Control Act of 1986, all new employees, as a condition of employment, must complete the Employment Eligibility Verification Form I-9 and provide documentation that establishes identity and authorization to work. E-Verify will be used for employment verification as part of your onboarding process.
CC Pace values integrity throughout our hiring process. As part of our standard verification procedures, candidates will be asked to provide documentation confirming employment history, education, and work authorization.
$55k-98k yearly est. 5d ago
Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
U.S. Navy 4.0
Information systems technician job in Chambersburg, PA
About Aviation Electronics, Electrical, and Computer SystemsTechnicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$69k-95k yearly est. 21d ago
System Support Specialist (Electro-Mechanical with PLC Experience)
Dow Jones 4.0
Information systems technician job in Silver Spring, MD
About the Team: This team is part of the Print Operations Group. About the Role The White Oak plants provide printing services for WSJ, Barron's and the NY Post. Our plant technicians maintain, and troubleshoot all production equipment across the three primary functioning areas of the plateroom, press/reel room, and mailroom. You will also perform desktop services work normally handled by IT in other Dow Jones facilities such as equipment upgrades, virus software upgrades and equipment backups to maintain mission critical systems to safely run equipment. You will be based in White Oak, Maryland and report to the Technology Service Manager.
You Will:
+ Troubleshoot and repair industrial machinery including PLC and relay controls, variable speed drives, and pneumatic controls.
+ Have the basic knowledge of electrical and electronics in accordance to Ohm's law and will use electrical test equipment including a VOM meter and oscilloscope.
+ Provide PC support including Windows operating system and basic networking.
+ Have the willingness and ability to work nights, weekends, and holidays.
You Have:
+ 3-5 years of electro-mechanical experience.
+ Prioritization and time management skillsets.
+ Ability to communicate effectively, both written and oral.
+ A technical degree, or equivalent military training, or equivalent experienceis preferred.
Our Benefits
+ Comprehensive Healthcare Plans
+ Paid Time Off
+ Retirement Plans
+ Comprehensive Medical, Dental and Vision Insurance Plans
+ Education Benefits
+ Paid Maternity and Paternity Leave
+ Family Care Benefits
+ Subscription Discounts
+ Employee Referral Program
\#LI-Onsite
Reasonable accommodation: Dow Jones, Making Careers Newsworthy - We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. EEO/Disabled/Vets. Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at *******************************. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.
Business Area: Dow Jones - Print Operations
Job Category: IT, Telecom & Internet
Union Status:
Non-Union role
Pay Range: $70,000 - $85,000
We recognize that attracting the best talent is key to our strategy and success as a company.As a result, we aim for flexibility in structuring competitive compensation offers to ensure we are able to attract the best candidates.The quoted salary range represents our good faith estimate as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate's experience, industry knowledge, location, technical and communication skills, and other factors that may prove relevant during the interview process.
Pay-for-performance is a key element in our strategy to attract, engage, and motivate talented people to do their best work. Similarly to salary, for bonus eligible roles, targets are set based on a variety of factors including competitive market practice.
For benefits eligible roles, in addition to cash compensation, the company provides a comprehensive and highly competitive benefits package, with a variety of physical health, retirement and savings, caregiving, emotional wellbeing, transportation, and other benefits, including "elective" benefits employees may select to best fit the needs and personal situations of our diverse workforce..
Since 1882, Dow Jones has been finding new ways to bring information to the world's top business entities. Beginning as a niche news agency in an obscure Wall Street basement, Dow Jones has grown to be a worldwide news and information powerhouse, with prestigious brands including The Wall Street Journal, Dow Jones Newswires, Factiva, Barron's, MarketWatch and Financial News.
This longevity and success is due to a relentless pursuit of accuracy, depth and innovation, enhanced by the wisdom of past experience and a solid grasp on the future ahead. More than its individual brands, Dow Jones is a modern gateway to intelligence, with innovative technology, advanced data feeds, integrated solutions, expert research, award-winning journalism and customizable apps and delivery systems to bring the information that matters most to customers, when and where they need it, every day.
Req ID: 49769
$70k-85k yearly 38d ago
Future IT Roles
Cencore 3.8
Information systems technician job in Columbia, MD
This posting is not for a specific current role, but to proactively identify and connect with exceptional IT talent for upcoming needs across our programs. By applying, you'll be considered for future positions matching your skills and career interests.
Potential Roles Include:
Systems Administration (Windows, Linux, Cloud, Virtualization)
Network Engineering & Administration (LAN/WAN, Firewalls, Routers, Switches)
Cybersecurity & Information Assurance (SOC Analyst, ISSO, Incident Response)
Cloud Engineering (AWS, Azure, GCP)
Help Desk / Technical Support (Tier 1-3)
DevOps & Automation (CI/CD, Scripting, Infrastructure as Code)
Database Administration (SQL, Oracle, NoSQL)
IT Project Management (Agile, PMP, ITIL)
Basic Qualifications:
* U.S. Citizenship (required for most positions)
* High School Diploma or equivalent (Associate's or Bachelor's preferred for some roles)
* Relevant IT experience or certifications (CompTIA, Cisco, Microsoft, AWS, etc.)
* Ability to obtain and maintain a security clearance (if not already cleared)
* Strong problem-solving, communication, and teamwork skills
Preferred Qualifications:
* Active Security Clearance (Secret, TS/SCI, or higher)
* Industry certifications: Security+, Network+, CCNA, CISSP, AWS Certified Solutions Architect, Microsoft Azure Administrator, etc.
* Experience in government or defense-related IT projects
$36k-79k yearly est. 60d+ ago
Tier 1, 2 and 3 Help Desk Support
ÁBaco Strategy 4.5
Information systems technician job in Fairfax, VA
Ábaco Strategy is a certified Virginia Minority-Owned and Woman-Owned for-profit business, based out of Leesburg, Virginia's HUBZone. We specialize in Process Improvement, IT Service Management, CMMI, PMBOK , Program/Project Management, IT Governance, Risk Management and Compliance (GRC).
We partner with our commercial and government customers to assess their organizational capabilities and help them improve the process, quality and performance of their organizations.
Ábaco's experienced personnel is certified in ITIL v3, ISO 9001, ISO 20000-1, ISO/IEC 27001, CMMI v1.3 and other relevant continual improvement models.
Our consultants have proven experience implementing continuous improvement frameworks that enhance organizational maturity and process capabilities.
Job Description
General Information
Location: Fort Belvoir
Industry: Information Technology
Required degree: 4 year degree
Minimum Requirements:
· An active Top Secret Clearance w/ SCI is required.
· A Security+ OR CASP certification is required.
· Bachelor's degree in Computer Science, Information Technology, Cyber Security or related fields is “highly desirable.”
· Tier 1: 1-3 years of industry experience in providing level I & II IT Help Desk support to end users in a micro processor-based networked environment.
· Tier 2: 3-5 years of experience in the aforementioned.
· Tier 3: 6+ years of experience in the aforementioned.
· Demonstrated experience in interacting with senior analysts and engineers to identify and resolve core problems.
· Knowledge of various desktop and notebook applications including Windows 7. MS Office 2007/2010, Adobe Pro, WebEx, and Remedy ticketing system
· Experience in providing remote technical assistance
· Customer-centric and able to handle requests in a timely manner
· Excellent oral/written communications skills
· Willingness to work in a collaborative team-oriented environment
Abaco is an EOE/Affirmative Action Employer. We understand the value of diversity and its impact on a high performance culture. Prospective employees will receive consideration without discrimination because of race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. We are a military friendly organization and veterans are encouraged to apply. Federal law requires all employers to verify the identity and eligibility of all persons hired to work in the United States.
As a HUBZone certified company, we encourage applicants who live in HUBZones, as designated by the Small Business Administration (SBA). For more information visit ******************************** .
Thank you for considering us for employment.
For more information about us please visit: *********************
Qualifications
IT Help Desk, IT Support
Additional Information
An active Top Secret Clearance w/ SCI is required.
A Security+ OR CASP certification is required.
$46k-87k yearly est. 60d+ ago
IT Hardware Deployment Technician
Peraton 3.2
Information systems technician job in Chantilly, VA
Responsibilities The IT Hardware Deployment Technician, in support of the FAA BNATCS contract, is responsible for building, configuring, and deploying computers and related hardware to end-users across the organization. The IT Hardware Deployment Technician will ensure that all devices are properly imaged, tested, and delivered in accordance with company standards, while maintaining accuracy, efficiency, and excellent customer service. Candidates for this role must be able to thrive in a fast-paced, rapidly evolving environment with varying priorities, based on a team building culture.
Your responsibilities may include:
Computer Build & Deployment
* Assemble, configure, and image desktops, laptops, and mobile devices according to organizational standards
* Install required operating systems, applications, and security tools
* Perform quality assurance checks to ensure devices are fully functional before deployment
* Deploy computers to end-users, ensuring smooth setup and handoff
* Lifting objects weighing 25lbs or less throughout the day
* Responsible for picking up, distributing, moving, mailing equipment, and preparing equipment for disposal while ensuring ServiceNow tickets remain updated
* Complete additional tasks as assigned by the supervisor
Hardware & Inventory Management
* Maintain accurate records of hardware inventory, asset tags, and deployment logs
* Track incoming and outgoing equipment, ensuring proper documentation
* Assist with hardware upgrades, replacements, and lifecycle management
Support & Troubleshooting
* Provide first-line support for hardware issues during deployment
* Respond to telephone calls, email, and personnel requests for technical support
* Escalate complex technical problems to higher-level IT teams when necessary
* Resolve technical problems and answer queries in support of remote customer computer hardware systems
* Meet all Service Level Agreements (SLAs) including, but not limited to, speed to answer, first contact resolution, and follow-up
* Interact with network services, software systems engineering, and/or applications development teams to restore service and/or identify and correct core problems
Process Improvement
* Follow established build and deployment procedures, while recommending improvements for efficiency
* Ensure compliance with IT security policies and organizational standards
* Contribute to continuous improvement initiatives within the IT depot
* Document common issues and resolutions to improve future deployments
Qualifications
Required Qualifications
* Minimum of a High School Diploma with 3 or more years of relevant experience in IT support, hardware deployment, or related roles
* Experience working in a help desk environment with ServiceNow tools
* Must have great oral and written communication skills
* Must be a US Citizen with the ability to obtain/maintain a (T4) Public Trust clearance as required by the contract
* Must reside within 30 miles of and be able to work on-site out of our Chantilly, VA location
Preferred Qualifications
* Certifications such as CompTIA A+ or Microsoft Certified Fundamentals are a plus
* Experience with MS Office suite, including Outlook, Word, Excel, and PowerPoint
* Prior IT Technical Support and Customer Service experience
* Demonstrated resourcefulness in problem solving, and an initiative to learn new skills
* Basic knowledge of circuit boards, processors, electronic equipment and computer hardware/software
Peraton Overview
Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can't be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we're keeping people around the world safe and secure.
Target Salary Range
$51,000 - $82,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual's experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay.
EEO
EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.
$51k-82k yearly Auto-Apply 27d ago
Resident Technology Support Specialist
Prelude Systems 3.8
Information systems technician job in McLean, VA
Full-time Description
Prelude Services is a Managed Service Provider that has delivered innovative and secure IT services for over 25 years. Prelude offers the following IT services:
Outsourcing
Cloud Computing
24x7 Service Desk
Network Management
Hardware and Software Support
HIPAA IT Risk Assessment and Security Management Services
Enterprise Reporting and Dashboards
Location
Prelude's corporate office is located in Mechanicsburg, PA, but this position is onsite in McLean, VA. There will be regional travel required and the potential for occasional overnight travel if necessary.
Position Summary
This position is primarily (up to 80%) resident support with some client technology support as needed in the senior living environment. Full-time at the client site, the Resident Support Technology Specialist will provide educational sessions, a walk-in clinic, and scheduled in-residence support.
The Resident Technology Support Specialist's role is to support and maintain resident and client computer systems, mobile devices, and peripherals. This may include installing, diagnosing, repairing, maintaining, and upgrading all hardware or software while ensuring optimal device performance. The Resident Technology Support Specialist will provide on-site or remote technical assistance to troubleshoot problem areas in a timely and accurate fashion, and provide training or general assistance where required. They may also be responsible for providing basic on-site telecommunications, applications, server and network infrastructure support as needed.
Requirements
Strong focus on customer service and satisfaction.
Effective written, oral and interpersonal communication skills.
Minimum of two years of experience, or equivalent schooling in desktop support and configuration, or other relevant experience.
General knowledge of desktop architecture, mobile devices, and printers.
Experience supporting and troubleshooting Windows Operating Systems and Microsoft Office Suite in a business environment.
General understanding of wired/wireless networking and servers.
Frequent travel to client locations as required, overnight if necessary.
Must have a valid driver's license and reliable transportation.
Our Benefits
Ranked a "Best Place to Work in PA" (2017, 2020, 2022, 2023, 2024, 2025), we offer a wide range of competitive benefits to our employees, all of which you are eligible for the first of the month after your date of hire:
- Medical (and HSA with match)
- Dental
- Vision
- 401k (with match)
- Company paid LTD, STD and Life
Other great perks Prelude offers include (in no particular order):
- Casual dress
- 6 paid holidays
- Unsick Day
- Technology stipend
- Cell phone stipend for applicable positions
- Company-provided laptop and dock
- Quarterly company meetings
- Pet insurance
- Supplemental voluntary life insurance
- Access to a robust Employee Assistance Program
- Fun remote and in person events
- Two PTO Cash Out days annually
- Generous PTO. Accrue 20 days of PTO your first year!
Prelude's great company culture is guided by our core values: Innovation, Integrity, Collaboration, and Customer Focus.
Prelude Services is committed to creating a diverse environment and is proud to be an equal opportunity employer.
What to Expect
Following review of your application, you may be selected for a phone interview with HR.
$65k-103k yearly est. 17d ago
Temporary IT Equipment Setup Technician
A1FED
Information systems technician job in McLean, VA
Job Type: Temporary / Short-Term Assignment Schedule: Daytime hours (business hours) Duration: February and March 2026 US Citizens only We are hiring Temporary IT Equipment Setup Technicians to assist with a workstation deployment project. This role involves unboxing computer monitors and docking stations, placing them on desks, connecting cables, and ensuring each setup is neat and ready for use.This is a hands-on position ideal for someone comfortable working with basic computer hardware and office equipment.
Key ResponsibilitiesUnpack monitors, docking stations, and accessories from manufacturer packaging Assemble monitor stands or mounts (if applicable) Place equipment on office desks based on a layout or instructions Connect basic cabling (power, HDMI/DisplayPort, USB-C, etc.) Perform a quick check to confirm monitors power on and connections are secure Organize and manage cables for a clean workspace (basic cable management) Dispose of packaging materials in designated areas and keep workspaces tidy Report missing items, damaged equipment, or issues to the onsite lead
Required Skills & QualificationsComfort handling computer equipment (monitors, docking stations, cables) Ability to follow instructions and work efficiently in a team environment Strong attention to detail and ability to keep work areas organized Reliable attendance and punctuality Ability to lift and carry equipment (up to ~30-40 lbs)
Preferred (Nice to Have) Previous experience with office IT setups, AV setup, or hardware deployment Familiarity with USB-C docking stations, dual monitor setups, or cable labeling Experience working in a professional office environment
Work ConditionsOn-site work in an office setting Standing, bending, and moving equipment throughout the day Fast-paced project environment with multiple workstations to complete
$38k-76k yearly est. 1d ago
IT Technician
Fortitude Tech
Information systems technician job in Reston, VA
We are looking for technically skilled candidates with good problem-solving ability for the position of IT Technician. The duties of an IT Technician include being a reference point for all IT related queries at the user level, responding to user needs in a timely manner and ensuring the optimal running of all systems, among other technical duties.
IT Technicians are expected to display good interpersonal skills as they will interact with colleagues from various departments and executive levels. They are required to listen to their technical needs, understand their problems and implement solutions to them.
Installing and configuring hardware and software components to ensure usability.
Troubleshooting hardware and software issues.
Ensuring electrical safety standards are met.
Repairing or replacing damaged hardware.
Upgrading the entire system to enable compatible software on all computers.
Installing and upgrading anti-virus software to ensure security at the user level.
Performing tests and evaluations on new software and hardware.
Providing support to users and being the first point of contact for error reporting.
Establishing good relationships with all departments and colleagues.
Conducting daily backup operations.
Managing technical documentation.
$38k-76k yearly est. 60d+ ago
Learn more about information systems technician jobs
How much does an information systems technician earn in Frederick, MD?
The average information systems technician in Frederick, MD earns between $34,000 and $95,000 annually. This compares to the national average information systems technician range of $28,000 to $74,000.
Average information systems technician salary in Frederick, MD
$57,000
What are the biggest employers of Information Systems Technicians in Frederick, MD?
The biggest employers of Information Systems Technicians in Frederick, MD are: