Information systems technician jobs in Sevierville, TN

Onsite in Oak Ridge, TN **U.S Citizenship Required** The Service Desk (Tier II) Deskside Support Contractor will provide advanced technical support to troubleshoot, repair, deploy, maintain/ update/ patch and install customer computing devices, peripherals, software, and associated IT assets at on-site locations. This role requires hands-on expertise in hardware and software maintenance, strong customer service skills, and the ability to support both routine and specialized IT needs. The contractor will ensure reliable IT operations for SC employees, including executive staff, across on-site and occasional off-site environments. Job Description: Deliver deskside (Tier II) support for troubleshooting, repair, deployment, and installation of computing devices, peripherals, software, and IT assets. Respond to assigned incidents and service requests tickets according to assigned criticality and established SLAs. Perform routine device and software maintenance, including proactive updates, patches, diagnostics, and optimization to minimize downtime. Manage and maintain a loaner pool of mobile devices and peripherals (laptops, smartphones, tablets, projectors, etc.) for short-term employee use. Prepare obsolete computers, peripherals, and software for excess, ensuring secure data removal from hard drives in compliance with DOE, NIST, and OIM guidance/orders. Ensure availability, functionality, and proper tracking of IT assets, supporting readiness for new device types and technologies. Provide IT equipment setup and services for SC meetings, ensuring operational readiness; support may be required off-site. Install, operate, and maintain videoconference systems; deliver customer training and instructional documentation for system use. Provide executive staff off-site support (approximately once or twice per year) to ensure access to SC Government Furnished Equipment (GFE) and automated services. Support existing and emerging technologies, including Apple devices (iPhones, iPads, desktops, laptops) and other standard/future product suites. Assist users with VPN and virtual desktop infrastructure (VDI) troubleshooting, leveraging secure remote access tools. Maintain proficiency through ongoing certifications and training to align with technological advancements and regulatory changes. Adapt to evolving technologies, platforms, and organizational priorities to ensure continued alignment with SC needs. Maintain approved ticketing and tracking system to log, monitor, and document all user interactions, resolutions, escalations, and follow-ups. Demonstrate analytical thinking in performing root cause analysis by efficiently diagnosing and resolving technical issues. Document any lessons learned in tickets and knowledge base to enable earlier incident resolution by tier 1 support. Minimum Qualifications Bachelors degree or technical or trade school training preferred. 5+ years experience Other Job Specific Skills Foundational knowledge equivalent to industry-recognized certifications such as CompTIA A+, ITIL v4 Foundations, or HDI Certification. Hands-on experience with deskside support, including hardware/software troubleshooting, deployment, and maintenance. Proficiency in supporting Apple devices and Microsoft-based environments. Knowledge of secure data removal practices aligned with DOE, NIST, and OIM standards. Strong customer service and communication skills, with the ability to train and document processes for end-users. Flexibility to support off-site meetings and executive staff as required. Commitment to continuous learning and certification to remain current with emerging technologies and regulatory requirements. Strong understanding of deskside issues related to: Operating systems (Windows, mac OS), Office productivity platforms (Microsoft 365), Cloud collaboration tools, Mobile devices (iOS, Android), Common peripherals and communication services.

Who Are We? Altar'd State is a rapidly growing women's fashion brand with more than 120 boutiques in 38 states. We offer a place of respite and a distinctive shopping experience with the latest fashion finds, the most sought-after accessories, as well as charming home décor and gifts. Our Mission “Stand Out. For Good”. At Altar'd State, those four words are more than just our motto, they are why we exist. From Mission Mondays, where 10% of our net proceeds go directly to local charitable organizations, to our long-standing partnership with Coprodeli USA, in which we are in the process of building 22 schools for impoverished communities in Peru, we are committed to giving back in meaningful ways to those in need. The Role The Help Desk Analyst is the primary point of contact for technical and operational support issues identified by our stores, home office, and distribution center organizations. Help Desk Analysts track all support issues, resolve issues, and follow up on all escalations. This individual works closely with the rest of the IT department to ensure system uptime and prompt resolution to all issues. This individual will also be part of future technology projects. Primary Responsibilities Answer all calls for help either by phone, chat, email, or portal entry using ticketing platform Manage and prioritize central ticketing queue to ensure timely resolution of issues Perform troubleshooting through diagnostic techniques for retail stores, distribution centers, and home office locations Walk Guest through problem solving process Determine the best solution based on issues and details provided by Guests Install, modify, and repair computer hardware and software Facilitate and direct resolution with on site technicians or vendors as needed Provide accurate information on IT products or services Follow up and update Guest on status of issues Maintain the highest level of guest service Record events, problems and resolution in logs Identify and escalate situations requiring urgent attention Writing and editing technical documentation Additional special projects as assigned Skills and Abilities Exceptional time management, facilitation, and organizational skills Strong interpersonal skills and excellent verbal and written communication skills Customer oriented and cool under pressure Problem solving mindset Experience with any system support ticketing platform Experience with installing, configuring, administering and troubleshooting a wide range of desktop hardware and software Experience with troubleshooting printers, scanner and various other peripherals Knowledge of networking hardware including routers, switches and VPN appliances Retail industry experience Education and Experience CompTIA A+ certification or ability to earn certification within 1 year of employment Associate's degree in a technology focused area 1-2 years in a customer service focused role

IT Support Specialist Onsite • 1st Shift Monday - Friday Type: W2 ongoing contract with potential to extend or hire We're seeking an energetic and dependable IT Support Specialist to join our on-site support desk. This role is ideal for someone early in their IT career, a current or recent IT graduate, or anyone with solid technical aptitude who's ready to learn, grow, and make a real impact. You'll support the technology used across company locations, including POS systems, credit card switch software, back-office hardware, and more. You'll be a key resource for location managers and field employees, helping keep operations running smoothly. Training on all proprietary systems will be provided. What You'll Do • Deliver first-level technical assistance to field users • Troubleshoot hardware and software issues, including back-office computers and printers • Review and document processes while monitoring performance metrics • Stay current with IT support trends and emerging technologies • Manage and respond to email requests for service • Maintain strong communication, customer service, and a sense of urgency • Handle a high-volume call environment with steady, consistent activity • Participate in occasional special projects What You Bring • Associate's or Bachelor's degree in IT, computer science, or related field • Knowledge of computer hardware, software, and networking fundamentals • Strong work ethic, positive attitude, and high energy • Excellent communication and interpersonal skills • Stable work history • Desire to grow your technical skill set and career This is a great opportunity for someone motivated, curious, and ready to build a strong foundation in IT support.

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Job Title: IT Support Specialist Location: Philadelphia, PA Duration: 12+ Months They will be responsible for taking inbound and outbound calls They are migrating from hex to o365 Taking control of screen helping them with queries. WebEx. Interpersonal and strong communication skills Written as well they will contact vendors directly Exemplary customer service experience Adaptability to change - This project enhances every time for making better user experience for customer. Will work with Ticketing system. Previous Email migration project will work. Call centre exp. plus Remedy experience will be ideal Additional Information For more information, Please contact Pankhuri Razada Associate Recruiter Artech information Systems LLC 360 Mt. Kemble Avenue, Suite 2000 Morristown, NJ 07960 ************ [email protected]

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

About the Team: The Global Meraki Escalations and Product Specialist Group is part of the Catalyst and Meraki CEAD (Customer Escalations Adoption and Deployment) Engineering organization. This group's primary responsibility is to handle Customer Escalations and triage Customer Facing Defects. They work closely with Meraki Support, Platform and Product Engineering and Product Management organizations to deliver top class Customer and Support Experience. As a People Leader within the Meraki Escalations Engineering organization, the desired candidate will: * Oversee the work of Escalation Engineers and Product Specialists within the Meraki Dashboard product domain. * Take accountability for driving customer escalations (Executive Escalations) through to resolution and closure. * Handle difficult conversations with customers and key stakeholders confidently and professionally during escalations. * Partner closely with regional and technology counterparts to deliver operational excellence for customers, partners, and internal teams. * Drive high-quality standards for Customer Found Defect (CFD) triage and issue scoping. * Monitor key performance indicators and quality measures for escalations and CFDs. * Collaborate cross-functionally with Development Engineering, Product Management, Sales, and Support teams with a strong closed-loop mindset. * Provide thought leadership on serviceability, support readiness, documentation, process, and training. * Guide and support team members in professional development, performance management, and career progression. * Communicate effectively to ensure the team remains informed of company, organization, and team priorities. * Lead and participate in team rituals including team meetings, 1:1 syncs, and group/product-specific sessions. * Maintain a positive outlook and leadership presence in a fast-paced, dynamic environment. * Advocate for AI and automation to enhance products, services, and operational efficiency. Required Experience/ Knowledge/ Skills: * 10+ years of overall experience in IT Services/ Engineering organizations with global presence, with 7+ years as a People Leader. * University Degree in IT or a related major. * Strong working knowledge of IT Networking products, backend infrastructure (Cloud & On-Prem) and their application towards delivering business outcomes. * Demonstrates a solid understanding of the Meraki Dashboard and product portfolio. Why Cisco? At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. Message to applicants applying to work in the U.S. and/or Canada: The starting salary range posted for this position is $128,100.00 to $168,200.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Cisco's policies: * 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees * 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco * Non-exempt employees receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees * Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations) * 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next * Additional paid time away may be requested to deal with critical or emergency issues for family members * Optional 10 paid days per full calendar year to volunteer For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows: * .75% of incentive target for each 1% of revenue attainment up to 50% of quota; * 1.5% of incentive target for each 1% of attainment between 50% and 75%; * 1% of incentive target for each 1% of attainment between 75% and 100%; and * Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. The applicable full salary ranges for this position, by specific state, are listed below: New York City Metro Area: $158,200.00 - $241,700.00 Non-Metro New York state & Washington state: $140,600.00 - $241,800.00 * For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

Location: Knoxville, TN Job Type: Full-Time Industry: MIT Services About the Role Are you passionate about solving technical problems and helping people? Join our team as a Technical Support Analyst I, where you'll be the first point of contact for users experiencing issues with their technology. This entry-level role is perfect for individuals who enjoy troubleshooting, delivering excellent customer service, and growing their IT career in a fast-paced, team-oriented environment. What You'll Do Respond to user inquiries via phone, email, and ticketing systems Diagnose and resolve hardware, software, and network issues Provide clear, step-by-step technical guidance to users Escalate complex issues to senior support or specialized teams Document support interactions and resolutions Assist with software installations, updates, and configurations Deliver remote support and maintain high levels of professionalism Collaborate with IT teams to resolve recurring issues What You Bring Education & Certifications Associate's degree in Computer Science, Information Technology, or a related field Certifications (preferred but not required): CompTIA A+ CompTIA Network+ CompTIA Security+ MS-900 Microsoft 365 Fundamentals Experience & Technical Skills 0-2 years in a technical support or help desk role Basic understanding of networking, operating systems (Windows/mac OS), and common software applications Familiarity with ticketing systems and remote support tools Soft Skills Strong communication and interpersonal skills Analytical thinking and problem-solving ability Patience and customer service orientation Preferred Qualifications Exposure to ITIL practices or certification Experience with cloud platforms (e.g., Microsoft 365) Experience in IT ticketing systems Ability to work in a fast-paced, team-oriented environment Multilingual skills for diverse support environments Why Join Us? We're a technology service provider committed to delivering exceptional support and innovation. As a Technical Support Analyst I, you'll be part of a collaborative team that values growth, learning, and customer satisfaction. You'll gain hands-on experience, receive mentorship, and have opportunities to advance your career. Career Path Opportunities Technical Support Analyst II - Handle more complex issues and specialize in systems Senior Technical Support Analyst - Contribute to product development and advanced troubleshooting Ready to Apply? If you're eager to start or grow your career in IT support, we'd love to hear from you. Apply today and become part of a team that's making technology work better for everyone.

Job DescriptionSummary Our client is a leading IT Solutions Company located in Knoxville, TN and they are in need of a Help Desk Support Level II Technician. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a client's business needs. Duties & Responsibilities Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management. Deploying and managing Windows Servers and Active Directory Designing Local Area Networks Implementing and monitoring network security Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Performing network infrastructure troubleshooting Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. New User On-boarding Qualifications & Requirements Minimum of 3 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory 2-3 years of experience in a client-facing environment such as sales engineering Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Experience with RMM (remote monitoring and management) tool a plus Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Having worked in an MSP environment is a major plus. Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.

Job DescriptionSummary Our client is a leading IT Solutions Company located in Knoxville, TN and they are in need of a Help Desk Support Level IITechnician. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a clients business needs. Duties & Responsibilities Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management. Deploying and managing Windows Servers and Active Directory Designing Local Area Networks Implementing and monitoring network security Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Performing network infrastructure troubleshooting Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. New User On-boarding Qualifications & Requirements Minimum of 3years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory 2-3 years of experience in a client-facing environment such as sales engineering Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Experience with RMM (remote monitoring and management) tool a plus Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Having worked in an MSP environment is a major plus. Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.Employment Type: Full time Location: Knoxville, TN

Job DescriptionTechnical Support TechnicianThis position provides preparation, imaging, configuration, and installation of software. Provide basic evaluation of computer functionality and be responsible for imaging of computers to load pre-configured operating systems and verification of correct hardware function (Windows and Mac). Imaging new machines as well as reimaging older machines to be reused. Qualifications:• Strong technical aptitude and laptop /PC troubleshooting skills. • Fix issues with laptops that are being imaged. • Ability to follow procedural steps. • Attention to detail. • Works well with other team members. • Deadline and detail oriented. • Willingness to learn. Experience:• Microsoft Office: 1 year (Preferred)• Windows: 1 year (Preferred)• Mac: Basic understanding (will have the opportunity to learn more while in position. • Software troubleshooting: 1 year (Preferred)

_ASRC Industrial, ("AIS"), and its Operating Companies will never ask job candidates for sensitive personal information (such as Social Security numbers, banking details, or payment of any kind) during the hiring process. If you receive unsolicited communications from individuals claiming to represent ASRC Industrial using non-official email addresses (e.g., not ************************), please report the message and do not engage. Official job postings can always be found on our website: asrcindustrial.com/careers/ or ********************************************* **About RSI** RSI is a dynamic group of companies that has provided services to major federal clients and Fortune 500 engineering and construction companies since 1996. We have experience in complex, highly regulated markets providing environmental, nuclear, construction management, project delivery, and specialty professional services while maintaining an excellent safety record. Weoffer a full range of benefits including a generous PTO plan, paid holidays, medical, dental, vision, 401K (100% match up to 4% eligible compensation) and 100% immediate vesting, basic and supplemental life insurance, and short- and long-term disability. RSI is headquartered in Oak Ridge, Tennessee, and is a wholly owned operating company of ASRC Industrial (AIS).AIS is a wholly owned operating company of Arctic Slope Regional Corporation (ASRC), an Alaska Native Corporation (ANC). Through ASRC, we are a certified Minority Business Enterprise (MBE) and Small Disadvantaged Business (SDB), and we also offer 8(a) options. **Position Summary** RSI is currently recruiting for a talented and experienced Waste Technical Support Specialist to support the UCOR Cleanup Projects at Oak Ridge National Laboratory, and Y-12 National Security Complex. The Waste Technical Support Specialist is responsible for the preparation of CERCLA documentation, characterization planning, and sampling and analysis plans to provide a path forward for ultimate disposition of remediated materials. The Waste Technical Support Specialist is responsible for evaluating the results as samples are collected and data is received from the analytical laboratories. The facilities subject to characterization, waste management, and disposition by UCOR have a wide variety of radionuclide, and chemical contaminants; thus, a broad background is desired. This position is primarily for the characterization, management, and disposition of waste for buildings and their remaining contents, equipment, and process systems; however, soil and water characterization will also be required. The job also includes other related aspects of waste management and disposition including but not limited to waste management calculations, waste determinations, profile development, documentation of waste characterization information, waste certification, waste disposition planning, procurement of off-site commercial treatment and disposal services, and overall coordination of the treatment and/or disposal of wastes at on-site and off-site treatment, storage, disposal and recycle facilities (TSDRF). **Primary Responsibilities** + Collecting existing process knowledge to define the contaminants of concern, and the materials subject to characterization. + Performing field visits to hazardous and radiological waste sites. + Preparing data quality objectives and data quality assessments in accordance with EPA guidance (U.S. EPA QA/G-4, U.S. EPA QA/G-9R). + Developing sampling and analysis plans to collect the required data. + Preparing engineering calculations where necessary for materials of construction, or to balance hazardous constituent concentrations across the balance of the waste stream. + Preparing regulatory work plans and waste handling plans under the CERCLA process. + Assists the generator in determining the sampling and analysis requirements, verify compliance with the waste acceptance criteria, and support the final waste determination. + Provides input in the development of acceptable methods of radiological characterization including Gamma Nondestructive Assay, active/passive neutron interrogation, Dose-to Curie, and Surface Contaminated Objects. + Supports the technical review of waste data packages and documentation for compliance with the TSDRF WAC, Toxic Substances Control Act (TSCA), Resource Conservation and Recovery Act (RCRA), radiological and other statutes/regulations and U.S. Department of Energy (DOE) Orders. + Compiles information, supports preparation, and prepares and/or reviews Land Disposal Restrictions (LDR) notifications. + Prepares waste management plans for new facilities or projects. + Monitors compliance with the staging and/or storage time limits promulgated by DOE Order 436.1, RCRA, TSCA and other applicable requirements. + Supports regulatory agency and DOE-OREM interactions, such as negotiations, inspections, and technical assistance meetings + Serves as a technical and policy advisor to management and provides oversight on waste management matters relating to environmental remediation, decommissioning and demolition, storage and transportation of materials. **Job Knowledge/Qualifications** + Technical knowledge of radiological and chemical characterization practices. + Technical knowledge of laboratory analytical procedures/practices and analytical data evaluations. + Technical knowledge of TSDRF waste acceptance criteria + Knowledge of environmental regulations and DOE Orders. + Able to complete 40 hour HAZWOPER training + Proven ability to work with a multidisciplinary team + Effective written and verbal communication skills + Knowledge of the CERCLA cleanup process + Self-motivated, requires limited direction **Required Education and Experience** + Must have at a minimum a bachelor's degree in science or engineering or equivalent experience, with a minimum of 5 years of experience in the responsibilities detailed (10+ years preferred) + Prior experience in waste management operations + Experience and knowledge of the Oak Ridge Reservation (ORR) and the Department of Energy (DOE) is preferred but not required **Clearance and Health Regiments** + Criminal Background Check + Pre-placement Drug Screening + Ability to obtain a Q Clearance **EEO Statement** ASRC Industrial (AIS) and its operating companies affords equal opportunity in employment to all individuals regardless of race, color, religion, sex, age, national origin, pregnancy, familial status, disability status, veteran status, citizenship status, genetic information or any other characteristic protected under Federal, State or Local law. AIS is an Equal Opportunity Employer.

ASRC Industrial, (“AIS”), and its Operating Companies will never ask job candidates for sensitive personal information (such as Social Security numbers, banking details, or payment of any kind) during the hiring process. If you receive unsolicited communications from individuals claiming to represent ASRC Industrial using non-official email addresses (e.g., not ************************), please report the message and do not engage. Official job postings can always be found on our website: asrcindustrial.com/careers/ or ******************************************** About RSI RSI is a dynamic group of companies that has provided services to major federal clients and Fortune 500 engineering and construction companies since 1996. We have experience in complex, highly regulated markets providing environmental, nuclear, construction management, project delivery, and specialty professional services while maintaining an excellent safety record. We offer a full range of benefits including a generous PTO plan, paid holidays, medical, dental, vision, 401K (100% match up to 4% eligible compensation) and 100% immediate vesting, basic and supplemental life insurance, and short- and long-term disability. RSI is headquartered in Oak Ridge, Tennessee, and is a wholly owned operating company of ASRC Industrial (AIS). AIS is a wholly owned operating company of Arctic Slope Regional Corporation (ASRC), an Alaska Native Corporation (ANC). Through ASRC, we are a certified Minority Business Enterprise (MBE) and Small Disadvantaged Business (SDB), and we also offer 8(a) options. Position Summary RSI is currently recruiting for a talented and experienced Waste Technical Support Specialist to support the UCOR Cleanup Projects at Oak Ridge National Laboratory, and Y-12 National Security Complex. The Waste Technical Support Specialist is responsible for the preparation of CERCLA documentation, characterization planning, and sampling and analysis plans to provide a path forward for ultimate disposition of remediated materials. The Waste Technical Support Specialist is responsible for evaluating the results as samples are collected and data is received from the analytical laboratories. The facilities subject to characterization, waste management, and disposition by UCOR have a wide variety of radionuclide, and chemical contaminants; thus, a broad background is desired. This position is primarily for the characterization, management, and disposition of waste for buildings and their remaining contents, equipment, and process systems; however, soil and water characterization will also be required. The job also includes other related aspects of waste management and disposition including but not limited to waste management calculations, waste determinations, profile development, documentation of waste characterization information, waste certification, waste disposition planning, procurement of off-site commercial treatment and disposal services, and overall coordination of the treatment and/or disposal of wastes at on-site and off-site treatment, storage, disposal and recycle facilities (TSDRF). Primary Responsibilities Collecting existing process knowledge to define the contaminants of concern, and the materials subject to characterization. Performing field visits to hazardous and radiological waste sites. Preparing data quality objectives and data quality assessments in accordance with EPA guidance (U.S. EPA QA/G-4, U.S. EPA QA/G-9R). Developing sampling and analysis plans to collect the required data. Preparing engineering calculations where necessary for materials of construction, or to balance hazardous constituent concentrations across the balance of the waste stream. Preparing regulatory work plans and waste handling plans under the CERCLA process. Assists the generator in determining the sampling and analysis requirements, verify compliance with the waste acceptance criteria, and support the final waste determination. Provides input in the development of acceptable methods of radiological characterization including Gamma Nondestructive Assay, active/passive neutron interrogation, Dose-to Curie, and Surface Contaminated Objects. Supports the technical review of waste data packages and documentation for compliance with the TSDRF WAC, Toxic Substances Control Act (TSCA), Resource Conservation and Recovery Act (RCRA), radiological and other statutes/regulations and U.S. Department of Energy (DOE) Orders. Compiles information, supports preparation, and prepares and/or reviews Land Disposal Restrictions (LDR) notifications. Prepares waste management plans for new facilities or projects. Monitors compliance with the staging and/or storage time limits promulgated by DOE Order 436.1, RCRA, TSCA and other applicable requirements. Supports regulatory agency and DOE-OREM interactions, such as negotiations, inspections, and technical assistance meetings Serves as a technical and policy advisor to management and provides oversight on waste management matters relating to environmental remediation, decommissioning and demolition, storage and transportation of materials. Job Knowledge/Qualifications Technical knowledge of radiological and chemical characterization practices. Technical knowledge of laboratory analytical procedures/practices and analytical data evaluations. Technical knowledge of TSDRF waste acceptance criteria Knowledge of environmental regulations and DOE Orders. Able to complete 40 hour HAZWOPER training Proven ability to work with a multidisciplinary team Effective written and verbal communication skills Knowledge of the CERCLA cleanup process Self-motivated, requires limited direction Required Education and Experience Must have at a minimum a bachelor's degree in science or engineering or equivalent experience, with a minimum of 5 years of experience in the responsibilities detailed (10+ years preferred) Prior experience in waste management operations Experience and knowledge of the Oak Ridge Reservation (ORR) and the Department of Energy (DOE) is preferred but not required Clearance and Health Regiments Criminal Background Check Pre-placement Drug Screening Ability to obtain a Q Clearance EEO Statement ASRC Industrial (AIS) and its operating companies affords equal opportunity in employment to all individuals regardless of race, color, religion, sex, age, national origin, pregnancy, familial status, disability status, veteran status, citizenship status, genetic information or any other characteristic protected under Federal, State or Local law. AIS is an Equal Opportunity Employer.

ApplyLogic is a fast-paced Service-Disabled Veteran-Owned Small-Business, headquartered in Vienna, VA. Our people are our greatest asset, and our company culture is grounded on that belief. We offer challenging and interesting work in a friendly and supportive environment. Through prime and subcontracts, we deliver best-in-class expertise to solve complex technical problems. We're looking for talented Help Desk Technicians to join our team in Clinton, TN. This position supports a dynamic government client and provides Tier I technical assistance to end users. The ideal candidate is customer-focused, detail-oriented, and eager to grow their IT skills in a mission-driven environment. Candidates must be available to support a 24/7/365 service desk schedule. Work Location: Onsite - Work from one of our office locations. Clearance: Must be US citizen with the ability to obtain a Public Trust security clearance. Primary Roles and Responsibilities: Provide first-level technical support to end users by diagnosing and resolving basic hardware, software, and network issues. Log all service requests and incidents in the ticketing system and ensure accurate, timely updates. Follow established troubleshooting procedures and escalate issues as needed to higher-level support teams. Deliver exceptional customer service by communicating clearly, staying professional under pressure, and maintaining a positive attitude. Support standard operating procedures and contribute to the overall effectiveness of the service desk. Required Knowledge and Experience: High school diploma or equivalent. 0-2 years of experience in a technical support or customer service environment. Basic understanding of computers, software, and network functionality. Strong interpersonal and communication skills, with an ability to explain solutions in plain language. Preferred Education, Experience, & Skills: Prior help desk or call center experience. Familiarity with Microsoft 365, Active Directory, or ticketing systems such as ServiceNow. CompTIA A+ or equivalent certification. Strong multitasking and problem-solving skills in a fast-paced environment.

The Infrastructure Technology Support Technician provides technical and professional IT support across the organization, including user account management, server and network administration, user and manufacturing computer repair and configuration, end-user training, and proactive system monitoring. This role ensures reliable IT operations and helps position technology as a service-driven partner to the business. KEY RESPONSIBILITIES: Maintain and support PCs, printers, modems, switches, routers, infrastructure wiring, and other IT-related equipment across office and manufacturing environments. Administer VoIP telephone systems, including user setup, feature management, voicemail, and phone security. Provide one-on-one user training and ensure compliance with company policies. Create and maintain user accounts across multiple systems, including Active Directory and cloud-based business applications. Manage and prioritize end-user support requests through the Help Desk ticketing system. Install, configure, and perform appropriate repairs to hardware, software, and peripherals in line with technical specifications. Diagnose and resolve technical issues by reviewing manuals, consulting forums, and working directly with end users. Collaborate with other Corporate IT members and 3 rd party vendors to design, implement, and maintain company-wide IT strategies and standards. Promote and drive adoption of standardized infrastructure, business systems, and best practices. Identify and act on opportunities to improve IT efficiency, responsiveness, and cost-effectiveness. Deliver IT services with a customer-focused, service-oriented approach to internal and external stakeholders. KEY SKILLS AND COMPETENCIES: Strong troubleshooting and problem-solving skills across PC, server, and network systems, including wired and wireless infrastructure (Cisco/Ubiquity preferred). Experience with system administration, server management, and cloud services (Microsoft 365 / Azure). Ability to translate technical solutions into user-friendly guidance and provide top-tier end-user support. Demonstrated ability to prioritize, track, and resolve multiple IT tasks in a fast-paced manufacturing environment, including on-call support for off-shift issues. Business-focused, customer-oriented service mentality with high integrity, self-motivation, and proactive thinking. Proficiency with Help Desk ticketing systems, monitoring tools, and IT documentation. Strong written and verbal communication and interpersonal skills; ability to mentor and train users. Ability to work safely around manufacturing equipment and maintain a professional and responsive service presence. EDUCATION AND EXPERIENCE REQUIREMENTS: Post-secondary education in a related field preferred but not required. Minimum of three years of experience supporting IT equipment, including PC support, network administration, and system/server management; experience in a manufacturing environment preferred. Hands-on experience with: Microsoft Active Directory, Windows Server and Win Client OS VMware or another Hypervisor, and virtual server management Linux (Ubuntu Linux, Oracle Linux, Red Hat, etc.) Microsoft 365 tenancy Azure, AWS, OCI or other cloud infrastructure Ring Central or other VoIP telephony Demonstrated success in delivering business value through IT-enabled solutions. Strong project management skills with the ability to oversee multiple initiatives simultaneously. Proven vendor management experience. Experience in operations, customer service, supply chain, or other business functions outside of IT is desirable. WORKING CONDITIONS/OTHER: Full Time, Salary Non-Exempt, 40+ hours per week, Monday - Friday On-call availability for off-shift issues as required. Occasional travel to other facilities may be required. This job works both in a normal office environment and in the plant with some exposure to noise, dust, and machinery. Approximately 60% / 40%. Sitting/standing, free to move around, some repetitive movements (i.e., keyboarding) Sustained visual concentration on numbers, policy documents, etc. while viewing small areas such as monitors and small screens. Maintains up-to-date knowledge of federal and state employment law, compliance, trends, new technologies and best practices in areas of responsibilities. This position description is not intended to be an exhaustive list of all duties, responsibilities and competencies required of this position. Employees are held accountable for all aspects of the job, which are subject to change at any time. An individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Entry Level IT SUPPORT TECH The IT SUPPORT TECH position supports technology hardware and software for our employees and throughout the attractions. Ripley's is seeking a high energy individual who is willing to grow with our company. Customer service is the key to success in this role, in which excellent communication and computer technical skills are required. Candidates should love the attractions industry. The Information Technology Support Tech is responsible for the setup and maintenance of computer equipment and software, which includes point of sale (POS) registers, printers, tablets, phones, laptops/desktop hardware and peripherals. The candidate will support multiple applications and devices using Microsoft Windows, Office suites, POS system and retail inventory control software, and cell phones. The IT Tech works closely with the Point-of-Sale team, Database Administrator, System Administrators, and Network Manager to achieve the company's goals. This position requires excellent communication, interpersonal, and follow-up skills. Training will be provided as needed. Hours will vary and will include evenings, weekends, and holidays as needed. This position will require occasional travel and on-call support. This position is onsite. Role Specific Requirements: Keen attention to detail. Highly self-motivated. Excellent customer service skills. Good oral communication skills. Good interpersonal skills. Ability to solve and troubleshoot issues under pressure. Able to effectively manage the day-to-day issues along with project work. Ability to prioritize and manage multiple projects/issues. Key Job Responsibilities: Configure and support hardware/software for personnel computers, POS systems, and kiosks. Configure and support cell phones. Manage helpdesk queue and assigned helpdesk tickets. Create documentation for the setup/configuration of applicable systems, processes, and user support. Deploy and manage Advanced Endpoint Protection on computers. Administer and maintain Active Directory user & computer accounts. Ability to lift 50 pounds. Other job duties may be assigned. Experience: Working knowledge of Windows 10. Working knowledge of PC hardware with the ability to diagnose problems and repair computers. Working knowledge of iOS and Android for mobile devices. Experience installing/supporting Office 365 and other productivity applications. Experience with Active Directory user and group management. Knowledge of KACE, systems management software, a plus. Knowledge of group policy is a plus.

MCS Computer Technician 1 (Fulltime) CONTRACT LENGTH: 260 Day contract (12 months); 8 hours per day SALARY: $19.42-$21.81/hr, depending on experience and qualifications. Specific salary range will be determined following the interview process. Job Description We are looking for a qualified technician to assist in the day-to-day operations of our IT department as a primary contact for troubleshooting camera, telecom, and cabling issues as well as processing student devices for warranty repairs. This position will involve working in several capacities throughout the day based on work order requests, and will involve working alone or with other technicians to complete school or district initiatives as needed or assigned. As a field technician, you will be assigned to the district office and provide service to our schools and other sites across the district. This will require an appropriate level of independence in terms of skill and time management. On-the-job training will be provided for specialized topics, but a basic level of pre-requisite knowledge is required. For example, you must be generally comfortable with running and terminating cable runs, troubleshooting connectivity issues, diagnosing and repairing general computer problems (replacing hard drive, re-seating cables, replace keyboard, etc.), toning out a network cable, etc. You will also need to be comfortable troubleshooting from a software perspective, as this role will involve some troubleshooting and maintenance of our camera system and phone system, both of which are managed through software. QUALIFICATIONS: Demonstrated knowledge of information system hardware and software troubleshooting skills and problem resolution. Ability and willingness to learn new systems and technology. Demonstrated ability in handling confidential matters in an ethical manner. Sound organizational skills and ability to recognize and change work priorities in a timely fashion. Must pass a thorough background check and screening. PREFERRED QUALIFICATIONS Associates Degree in related technical field OR A+ Certification OR equivalent training and experience. Experience working in academic institutions, preferably K-12 education. REPORTS TO: Director of Technology GENERAL RESPONSIBILITIES: The technician will be responsible for maintaining network, workstation, and peripheral operating systems, hardware, and software applications. The computer technician will also be responsible for installing network operating systems, hardware and software applications or assisting others in same. The job demands the ability to bend and lift, crouch, kneel, and walk in order to perform essential functions. ESSENTIAL FUNCTIONS; Provide support to end users through their requests for services by troubleshooting site hardware, software, and wiring problems. Monitor ticketing system for service requests and maintain incident documentation on tickets and sorting or elevating tickets to the appropriate parties. Provide technical support to school personnel. Assist district personnel in the annual repair, cleaning, and preventive maintenance of district computer equipment. Perform repair of hardware, including acquisition of parts and maintaining service related records. Provide support to the network administrator by being able to backup/restore files on the network, shut down and or reboot servers, perform basic administration tasks on user accounts while maintaining integrity and network security. Provide input as needed for school technology planning and network operations. OTHER FUNCTIONS; Maintain current knowledge base and skills for latest and trending technology applications. Promote a positive image of the District and IT Department at all times. Participate in school, district, or administrative meetings as necessary. Operate in coordination with Director of Technology, Network Administrator, Head Technician, and other computer technicians, as well as individual school administrations. Perform other responsibilities as assigned by Director of Schools, Assistant Director of Schools, or Technology Department Leadership. Procedure for Applying: Complete application located at the Maryville City Schools Website E-mail resume to Andy Lombardo, Technology Director, at *********************************** FLSA Status: Non-exempt

PC Technician Regional Libraries Tennessee Department of State Tennessee State Library and Archives Clinton, TN Mission: The mission of the Office of the Secretary of State is to exceed the expectations of our customers, the taxpayers, by operating at the highest levels of accuracy, cost-effectiveness, and accountability in a customer-centered environment. Supervisor: Assistant Director of Information Technology Summary: An employee in this classification performs information systems technical support work as required for the public libraries in the regional library systems. The employee will be assigned to work in a specific regional library and with specific public libraries in Tennessee. The employee will be expected to attend meetings and training programs at the State Library and Archives in Nashville or in other areas of the state. Duties/Responsibilities Assist public libraries with system and software updates, computer maintenance, and software licensing. Assist Network Services Consultants with large project implementations, which may include assisting with paperwork, unpacking and setting up equipment, installing software, imaging hard drives, and training public library staff. Assist with automated library systems. Perform as coordinator for assigned region on the Information Systems Plan. Perform as coordinator with SOS Information Technology and Fiscal Office for the surplus state property. Interact effectively with public library personnel. Provide technical training on a wide variety of subjects in one-on-one training, group settings, or webinars. Assist assigned regional library as scheduled with non-Information Technology duties. Monitor and respond quickly and effectively to requests received through the Secretary of State's IT Call Center/Helpdesk. Perform other duties as assigned. Minimum Qualifications Education and Experience Graduation from an accredited college or university. A degree in information systems, computer technology, computer science, or another related field of study is desirable and will be given preference. At least two (2) years of experience in computer hardware, software, applications programming, user or system requirements analysis, the field of Information Technology analysis, design, development, and maintenance, or related experience in the successful implementation and maintenance of Information Technology. A+ and/or Network+ certification is desirable and will be given preference. Experience and education in the following areas may substitute for the required degree on a year-for-year basis: (1) one year experience in a public or regional library (required), and/or (2) diagnostic software/hardware technical support, and/or (3) hardware installation of computers and peripherals. Knowledge and Abilities Experience in a library setting is desirable. Proficient in Microsoft Office, library circulation/management systems, anti-virus software, security software such as Clean Slate, and Microsoft Windows. Proven ability to teach and train adults. Ability to provide basic troubleshooting over the phone. Ability to demonstrate a basic understanding of ethernet and wireless networking. An employee in this classification must be a team player with strong interpersonal skills capable of working well with public librarians and state staff. Ability to work unsupervised in a conscientious manner. Ability to work effectively in a mobile work environment. Physical Requirements Must have and maintain a valid driver's license, a good driving record, and be willing and able to travel independently throughout the state, including occasional overnight travel. Ability to handle boxes and equipment weighing a minimum of forty (40) pounds. Requires normal visual acuity and field of vision, hearing, and speaking. Health, safety, and collections security Assist the organization in creating a safe and healthy working environment by working safely with the equipment provided. Follow instructions given for health and safety purposes and immediately report any unsafe working practices or hazardous working conditions. Take whatever measures are necessary to protect materials, property, and/or collections from loss, mutilation, or theft. Salary: $45,000 annually plus the State of Tennessee benefits package.

Job DescriptionPC Technician Regional Libraries Tennessee Department of State Tennessee State Library and Archives Clinton, TN Mission: The mission of the Office of the Secretary of State is to exceed the expectations of our customers, the taxpayers, by operating at the highest levels of accuracy, cost-effectiveness, and accountability in a customer-centered environment. Supervisor: Assistant Director of Information Technology Summary: An employee in this classification performs information systems technical support work as required for the public libraries in the regional library systems. The employee will be assigned to work in a specific regional library and with specific public libraries in Tennessee. The employee will be expected to attend meetings and training programs at the State Library and Archives in Nashville or in other areas of the state. Duties/Responsibilities Assist public libraries with system and software updates, computer maintenance, and software licensing. Assist Network Services Consultants with large project implementations, which may include assisting with paperwork, unpacking and setting up equipment, installing software, imaging hard drives, and training public library staff. Assist with automated library systems. Perform as coordinator for assigned region on the Information Systems Plan. Perform as coordinator with SOS Information Technology and Fiscal Office for the surplus state property. Interact effectively with public library personnel. Provide technical training on a wide variety of subjects in one-on-one training, group settings, or webinars. Assist assigned regional library as scheduled with non-Information Technology duties. Monitor and respond quickly and effectively to requests received through the Secretary of State's IT Call Center/Helpdesk. Perform other duties as assigned. Minimum Qualifications Education and Experience Graduation from an accredited college or university. A degree in information systems, computer technology, computer science, or another related field of study is desirable and will be given preference. At least two (2) years of experience in computer hardware, software, applications programming, user or system requirements analysis, the field of Information Technology analysis, design, development, and maintenance, or related experience in the successful implementation and maintenance of Information Technology. A+ and/or Network+ certification is desirable and will be given preference. Experience and education in the following areas may substitute for the required degree on a year-for-year basis: (1) one year experience in a public or regional library (required), and/or (2) diagnostic software/hardware technical support, and/or (3) hardware installation of computers and peripherals. Knowledge and Abilities Experience in a library setting is desirable. Proficient in Microsoft Office, library circulation/management systems, anti-virus software, security software such as Clean Slate, and Microsoft Windows. Proven ability to teach and train adults. Ability to provide basic troubleshooting over the phone. Ability to demonstrate a basic understanding of ethernet and wireless networking. An employee in this classification must be a team player with strong interpersonal skills capable of working well with public librarians and state staff. Ability to work unsupervised in a conscientious manner. Ability to work effectively in a mobile work environment. Physical Requirements Must have and maintain a valid driver's license, a good driving record, and be willing and able to travel independently throughout the state, including occasional overnight travel. Ability to handle boxes and equipment weighing a minimum of forty (40) pounds. Requires normal visual acuity and field of vision, hearing, and speaking. Health, safety, and collections security Assist the organization in creating a safe and healthy working environment by working safely with the equipment provided. Follow instructions given for health and safety purposes and immediately report any unsafe working practices or hazardous working conditions. Take whatever measures are necessary to protect materials, property, and/or collections from loss, mutilation, or theft. Salary: $45,000 annually plus the State of Tennessee benefits package. Powered by JazzHR m9LXSpDiyT

Title: Specialist, IT Purchasing-Inventory Department: Information Technology Number of Positions: 1 Classification: 3/On Campus #: 651140 Type of Appointment: Non-Exempt Pay Rate: $37,720 - $46,170/per year. Pay will be determined based on related work experience above required. To be considered in determining pay, all related work experience must be listed on the application. Required Documents Needed to Upload at Time of Application: Resume, transcripts and three professional references. Reference check requirements: Three (3) professional references, two (2) of which should be former or current supervisors and (1) professional reference. Personal references (friends, clergy, customers, relatives) are not considered acceptable references. A professional reference such as a previous or current co-worker may be used as one of the references. Position Summary: This position provides technical - clerical support for the entire Information Technology department and maintains information and records relevant to related inventory and purchasing. Prepares purchase requisitions for a wide variety of college technical systems and has primary responsibility for initiating ongoing annual maintenance for these systems from all departments within Information Systems. This position administers the extensive inventory of thousands of items of equipment across all campus locations. Essential Functions: 50% Coordinate purchases with various departments and monitor these orders. Assist with tracking IT budget expenditures and assist with resolution of issues related to ongoing maintenance contracts with a variety of vendors. 20% Maintain hardware and software inventory related to Technology Access Fee and IT purchases. Assist with ongoing equipment surplus and equipment donations to other institutions. 10% Prepare and maintains IT departmental forms including accumulated leave balances, travel requests and claims, petty cash vouchers. Maintain documentation related to IT department as required. 10% Manage all enterprise level software licenses. Work with vendors to ensure contracts are current and reflect needs specified by staff. 10% Assist Chief Information Officer with various projects as needed within the department. Makes arrangements for travel, conferences, appointment, special events or other business activities; keeps appointment schedule and develops itineraries. Other duties as assigned. Note: The College reserves the right to change or reassign job duties, or combine positions at any time. Job Requirements: High school diploma or GED required. Associate degree preferred. Significant on-the-job training in institutional processes and procedures is required; extensive use of specific information systems such as the online procurement system is a must. 3 years of job-related experience required. Part-time work experience is calculated at 50% credit of full-time work experience. Skills/Abilities: In-depth knowledge of IT hardware and software, and the ability to troubleshoot common issues. Detail-oriented with strong time management to maintain accurate inventory records. Capability to analyze data for forecasting needs and identifying trends. Effective interpersonal communication and clear documentation abilities. Strong troubleshooting skills and knowledge of preventative maintenance for IT equipment. Able to engage in the College's mission and values. . Physical Demands: In addition to the daily office environment, often there are large boxes of materials received in this office (printers, computers, software) that require distribution. Accommodation is possible although there is significant work accomplished with outside vendors and the business office using telephone communication. Normal office environment for daily work. Hazards: Normal office environment for daily work. Full-time Employment Benefits: Insurance Options: Health, Dental, Vision, Life, Short/Long-term Disability, FSA/HSA Wellness Incentive Program, if enrolled in health plan Educational Assistance: Fee Waiver, Spouse/Dependent discounts, Audit/Non-Credit, Reimbursement Program Employee Assistance Program Retirement Options: Tennessee traditional pension plan option (TCRS), 401k with $100 company match, 457, 403b Employee Discount program with over 900+ companies 14 Paid Holidays/Year Includes paid days off the last week of December Sick Leave Bank Longevity Pay Many opportunities for professional development Special Instructions to Applicants: To be considered for a position at Pellissippi State, you must create an on-line application. Your skills, abilities, qualifications, and years of experience will be evaluated using only what is recorded on your application. Work experience that is not listed on the application will not be considered towards compensation. Please note: attaching a resume does not substitute for completion of the application form. Part-time work experience is calculated at 50% of full-time experience. Please note: to scan, upload, or attach documents, a computer and scanner are available at the Hardin Valley Campus Educational Resources Center, if needed. Pellissippi State Community College does not discriminate on the basis of race, color, religion, creed, ethnicity or national origin, sex, sexual orientation, gender identity/expression, pregnancy, disability, age (40+), status as a protected veteran, genetic information, or any other class protected by Federal or State laws and regulations and by Tennessee Board of Regents policies concerning all employment and education programs and activities. View the nondiscrimination policy. For questions or concerns, please contact George Underwood at ********************* or ************. If you have any problems or questions please contact Human Resources at Pellissippi State Community College's Human Resource Office at ************ or by email at ********************. If you are interested in this position, click on Apply located below or Apply Now in the upper right-hand corner. #mrp