Information systems technician job in Boardman, OR
This opportunity is for U.S. citizens who have served in the U.S. Armed Forces including Reserves, National Guard, and service member spouses. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
At Amazon, we're working to be Earth's most Customer-centric Company and Earth's Best Employer. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build and expand the Cloud, this is your chance to make history.
AWS is looking for a Network Deploy Technician to join our growing team within infrastructure operations. You will work with minimum supervision in a dynamic environment to drive the stability and sustainability of our next-generation networks and assist in the development of innovative ways to automate and scale our network.
The position's responsibilities include scaling support of several data center locations and day to day assistance with capacity management. You will work closely with internal customers and external vendors to facilitate smooth project execution as directed by Network Leadership and Technical Project Managers.
You will leverage your experience supporting large scale, enterprise class networks as well as network implementation and troubleshooting. As a Network Deploy Technician, you will work in a fast paced, collaborative environment with regular peer and customer interaction. In addition to providing management and support of AWS' vast network infrastructure, Network Deploy Technicians establish and follow best practices and refine operational procedures.
All physical requirements are expected with reasonable accommodations:
- Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds
- Ability to work in an environment that operates 24/7 with an ability to participate in primary responder rotation and provide after-hours support as needed
- Working in cramped and/or elevated and/or noisy environments
- Bending, lifting, stretching, reaching, standing and walking for up to 8+ hours a day
- Ascending and descending ladders, stairs, and gangways safely and without limitation
NOTE: Amazon is not able to provide sponsorship now or in the future for these positions. Eligible candidates must have work authorization without employer intervention to be considered.
NOTE: If applying for positions in Oregon (OR) and Ohio (OH), these sites are within AWS GovCloud region. Effective May 15, 2017, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens (GovCloud may NOT be accessed from outside of the United States).
Key job responsibilities
- Managing work and priorities through ticketing system and workflows to complete customer requests and projects
- Collaborating with various stakeholders to remove project obstacles
- Troubleshooting networking, routing and interconnectivity issues, including patch panels and patch cords
- Specifying Power and Cooling requirements and ensuring Hardware Racking/Stacking completed for new equipment
- Participating in the migration, basic configuration and rollout of new or upgraded hardware
Traveling within and outside of regional work area is required. You will be responsible for having a reliable personal vehicle and valid driver's license to travel within the regional work area, as company transportation will not be provided.
About the team
Why AWS
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Basic Qualifications
- High school or equivalent diploma
- 1+ year or experience in any of the following or similar technical or vocational roles: Computer Hardware Repair, Infrastructure Cabling, Network Deployment, Data Center Operations, Technical Project Management
Preferred Qualifications
- Data center experience Industry standard certifications (CompTIA, CCENT, Network+,)
- Knowledge of network cabling, optic types, and test equipment
- Experience with common tools related to network troubleshooting, including VFLs, OTDR and power meters
- Understanding of infrastructure technologies, including Routers, Switches, Load Balancers and Firewalls
- Knowledge of major Command Line Protocols (Cisco IOS, JunOS, GNU/Linux) and common Networking Protocols (BGP, OSPF)
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at ********************************************* .
USA, GA, Atlanta - 27.00 - 47.00 USD hourly
USA, IN, New Carlisle - 27.00 - 47.00 USD hourly
USA, IN, South Bend - 24.00 - 42.00 USD hourly
USA, IN, South Bend - 27.00 - 47.00 USD hourly
USA, MD, Dickerson - 27.00 - 47.00 USD hourly
USA, MD, Frederick - 27.00 - 47.00 USD hourly
USA, MS, Canton - 24.00 - 42.00 USD hourly
USA, OH, Dublin - 27.00 - 47.00 USD hourly
USA, OH, Plain City - 27.00 - 47.00 USD hourly
USA, OR, Boardman - 27.00 - 47.00 USD hourly
USA, VA, Chantilly - 27.00 - 47.00 USD hourly
$42k-56k yearly est. 60d+ ago
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Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
U.S. Navy 4.0
Information systems technician job in Kennewick, WA
About Aviation Electronics, Electrical, and Computer SystemsTechnicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$62k-91k yearly est. 15d ago
Hanford Waste Treatment Plant Readiness Technical Support Specialist (PR0129)
Prosidian Consulting
Information systems technician job in Richland, WA
ProSidian is a Management and Operations Consulting Services Firm focusing on providing value to clients through tailored solutions based on industry-leading practices. ProSidian services focus on the broad spectrum of Enterprise Service Solutions for Risk Management | Compliance | Business Process | IT Effectiveness | Engineering | Environmental | Sustainability | and Human Capital. We help forward-thinking clients solve problems and improve operations.
Launched by former Big 4 Management Consultants; our multidisciplinary teams bring together the talents of nearly 190 professionals globally to complete a wide variety of engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies. Our solution-centric services are deployed across the enterprise, target drivers of economic profit (growth, margin, and efficiency), and are aligned at the intersections of assets, processes, policies, and people delivering value.
ProSidian clients represent a broad spectrum of industries including but not limited to Aerospace And Telecommunications | Consumer Products, Services, And Retail | Development And Sustainability | DOD/Military | Energy, Resources, & Industrials | Financial Services | Government & Public Services | Information Technology, Media, And Telecommunications | Life Sciences & Health Care | Manufacturing And Operations | Nuclear and Environmental | Professional Services |, etc. Learn More About ProSidian Consulting at ******************
Job Description
ProSidian Seeks a Readiness Technical Support Specialist (Full-Time [W-2]) to support an engagement for the US Dept. of Energy (DOE) Hanford. Preferred candidates present with relevant Government, Public Sector and Infrastructure (Nuclear and Environmental) Sector experience (functional area experience also ideal)
This service supports with relevant Government, Public Sector and Infrastructure (Nuclear and Environmental) Sector experience (functional area experience also ideal) Sector Clients (For Present / Future Requirements) and ProSidian Team Members work as part of a Engagement Team Cadre (Labor Category ) to fulfill FFP - Firm Fixed Price (FFP) Task Order (TO) requirements for a provide Analytical support services on behalf of The Department of Energy (DOE), Hanford Office of Communications (HOC) as part of The General Support Services Contract (GSSC). The HOC Director will provide direction for this work. The successful Readiness Technical Support Specialist will have responsibility for execution of the itemized work scope below:
• Oversight development and coordination in support of core requirement oversight strategies and presentation to the Line Management Review Board on the status of readiness for specific core requirements, as directed by the COD Director.
• Plan strategic activities required for ORP to achieve and verify readiness for radioactive operations.
• Mentor ORP staff and management in conduct of activities to achieve and verify readiness to safely conduct nuclear operations.
• Provide professional counsel on development and implementation of a readiness program from line management's perspective.
• Provide expert advice and counsel on improvements to ORP's readiness program.
• Promote coordination between all relevant functions related to readiness in ORP to safely conduct nuclear operations.
• Complete critical assessments and implement actions as required supporting WTP.
• Coordinate oversight with multiple organizations and disciplines to ensure the necessary interfaces are in place to ensure safe, compliant operations at the WTP.
• Perform technical reviews of DOE Hanford Site and contractors engaged in readiness activities for quality, adequacy, and reliability; ensure compliance with established criteria and sound engineering principles; and identify omissions, discrepancies, inadequacies, and nonconformances with approved criteria.
• Brief management on technical issues and options for resolution and facilitate decision making.
• Provide project management skills to support WTP in analyzing the direct-feed low activity waste integrated schedule, readiness, effective risk management, cost and schedule assessment, procedural development, and organizational management, as directed by the COD Director.
• Consult with other organizations within the DOE Hanford Site to assist in identification and resolution of conflicts and recommend corrective actions to prevent delays and facilitate completion of work.
• Support establishment of oversight strategies and integrate with WTP, perform readiness and safety management program reviews, provide audit and surveillance support and documentation, investigate, provide recommendations to close outstanding information management system issues, and support streamlining of oversight tools and methods.
• Complete assessment report writing.
• Follow-up on issues, adverse conditions, and other areas of concern.
• Participate in weekly coordination meetings, as necessary.
• Support the Line Management Review Board process.
• Participation on integrated project teams, as required.
#TechnicalCrossCuttingJobs #EnergyTechnology #Jugaad #Hanford #EnvironmentalManagement #NukeWorker
Qualifications
The Readiness Technical Support Specialist shall have consecutive employment in a position with comparable responsibilities within the past five (5) years, Must be able to use a computer to communicate via email; and proficient in Microsoft Office Products (Word/Excel/PowerPoint) and related tools and technology required for the position.
QUALIFICATION REQUIREMENTS
The contractor shall ensure that GSSC personnel supporting this task possess the following qualifications:
Significantly demonstrating expertise with the execution of DOE O 425.1D, Verification of Readiness to Startup or Restart Nuclear Facilities, in the startup of complex and high risk nuclear facilities.
Performing key positions in the work to achieve readiness and verify readiness to safely operate complex high-risk nuclear facilities.
Executing experience with direct interface with senior management.
Expert knowledge of DOE orders, standards, policies, and procedures providing requirements and guidance for safe startup of nuclear facilities.
Knowledge of Hanford Site mission, activities, and priorities.
Excellent verbal and written communications skills.
Maintaining proficiencies in the following through periodic training:
- Hanford General Employee Training (better known as HGET).
- WTP site access.
Working level knowledge of environmental compliance, safety and health, quality assurance, and nuclear safety related controls and requirements.
Expertise level of knowledge of Hanford Site mission, activities, and priorities.
Expertise level of knowledge of DOE program and project management practices, policies, and procedures.
Knowledge of Microsoft Word, PowerPoint , and/or other Microsoft Office tools.
United States citizenship.
DELIVERABLES
Work products shall be thorough, accurate, appropriately documented, and comply with established criteria. The Contractor shall ensure that duties are performed in a competent and professional manner that meets milestones/delivery schedules as outlined below:
Weekly Report. This report will address work accomplished, and deliverable progress to be provided to the technical monitor.
Monthly Report. This report will be a combination of the weekly status reports and shall be submitted with the monthly invoice. The report shall also include:
Deliverable progress, and date(s) submitted if applicable, submitted within this invoice period.
Work schedule for Contractor employees, to include any leave taken.
TRAVEL
Travel as coordinated with the technical point of contact and approved in writing by the contracting officer in advance, is allowed, in accordance with federal travel regulations.
LOCATION
Work shall be conducted at the Department of Energy - Hanford, the Hanford Site, and Richland, WA. This position is telework-eligible with the expectation that approximately 50% of the charged time will be teleworking and 50% will be working at the Hanford Site or Richland, WA. Deviations will be at the discretion of the Technical Monitor in consultation with the Contracting Officer.
Additional Information
As a condition of employment, all employees are required to fulfill all requirements of the roles for which they are employed; establish, manage, pursue, and fulfill annual goals and objectives with Documented Goals for each of the firm's Eight ProSidian Global Competencies [1 - Personal Effectiveness | 2 - Continuous Learning | 3 - Leadership | 4 - Client Service | 5 - Business Management | 6 - Business Development | 7 - Technical Expertise | 8 - Innovation & Knowledge Sharing (Thought Leadership)]; and to support all business development and other efforts on behalf of ProSidian Consulting.
CORE COMPETENCIES
Teamwork - ability to foster teamwork collaboratively as a participant and effectively as a team leader
Leadership - the ability to guide and lead colleagues on projects and initiatives
Business Acumen - understanding and insight into how organizations perform, including business processes, data, systems, and people
Communication - ability to effectively communicate to stakeholders of all levels orally and in writing
Motivation - persistent in pursuit of quality and optimal client and company solutions
Agility - ability to quickly understand and transition between different projects, concepts, initiatives, or workstreams
Judgment - exercises prudence and insight in the decision-making process while being mindful of other stakeholders and long-term ramifications
Organization - the ability to manage projects and actions and prioritize tasks
------------ ------------ ------------
OTHER REQUIREMENTS
Business Tools - understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint, and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary.
Business Tools - understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint, and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary.
Commitment - to work with smart, interesting people with diverse backgrounds to solve the most significant challenges across private, public, and social sectors
Curiosity - the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together
Humility - exhibits grace in success and failure while doing meaningful work where skills have impact and make a difference
Willingness - to constantly learn, share, and grow and to view the world as their classroom
------------ ------------ ------------
BENEFITS AND HIGHLIGHTS
ProSidian Employee Benefits and Highlights: Your good health and well-being are important to ProSidian Consulting. At ProSidian, we invest in our employees to help them stay healthy and achieve work-life balance. That's why we are also pleased to offer the Employee Benefits Program, designed to promote your health and personal welfare. Our growing list of benefits currently includes the following for Full-Time Employees:
Competitive Compensation: The pay range begins in the competitive ranges with Group Health Benefits, Pre-tax Employee Benefits, and Performance Incentives. The Company contributes a fixed dollar amount each month towards the Plan you elect for medical and dental benefits. Contributions are deducted on a pre-tax basis.
Group Medical Health Insurance Benefits: ProSidian partners with BC/BS to offer a range of medical plans, including high-deductible health plans or PPOs. ||| Group Dental Health Insurance Benefits: ProSidian dental carriers - Delta, Aetna, Guardian, and MetLife.
Group Vision Health Insurance Benefits: ProSidian offers high/low vision plans through 2 carriers: Aetna and VSP.
401(k) Retirement Savings Plan: 401(k) Retirement Savings Plans help you save for your retirement for eligible employees. A range of investment options is available with a personal financial planner to assist you. The Plan is a pre-tax Safe Harbor 401(k) Retirement Savings Plan with a company match.
Vacation and Paid Time-Off (PTO) Benefits: Eligible employees use PTO for vacation, a doctor's appointment, or any number of events in your life. Currently, these benefits include Vacation/Sick days - 2 weeks/3 days | Holidays - 10 ProSidian and Government Days are given.
Pre-Tax Payment Programs: Pre-Tax Payment Programs currently exist in the form of a Premium Only Plan (POP). These Plans offer a full Flexible Spending Account (FSA) Plan and a tax benefit for eligible employees.
Purchasing Discounts & Savings Plans: We want you to achieve financial success. Therefore, we offer a Purchasing Discounts & Savings Plan through The Corporate Perks Benefit Program. This provides special discounts for eligible employees on products and services you buy daily.
Security Clearance: Due to the nature of our consulting engagements, there are Security Clearance requirements for Engagement Teams handling sensitive Engagements in the Federal Marketplace. A Security Clearance is a valued asset in your professional portfolio and adds to your credentials.
ProSidian Employee & Contractor Referral Bonus Program: ProSidian Consulting will pay up to 5k for all referrals employed for 90 days for candidates submitted through our Referral Program.
Performance Incentives: Due to the nature of our consulting engagements, there are performance incentives associated with each new client that each employee works to pursue and support.
Flexible Spending Account: FSAs help you pay for eligible out-of-pocket health care and dependent daycare expenses on a pre-tax basis. You determine your projected costs for the Plan Year and then elect to set aside a portion of each paycheck into your FSA.
Supplemental Life/Accidental Death and Dismemberment Insurance: If you want extra protection for yourself and your eligible dependents, you have the option to elect supplemental life insurance. D&D covers death or dismemberment from an accident only.
Short- and Long-Term Disability Insurance: Disability insurance plans are designed to provide income protection while you recover from a disability.
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ADDITIONAL INFORMATION - See Below Instructions On The Best Way To Apply
ProSidian Consulting is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or another eligible veteran status, or any other protected factor. All your information will be kept confidential according to EEO guidelines.
ProSidian Consulting has pledged to the Hiring Our Heroes Program of the U.S. Chamber of Commerce Foundation and the "I Hire Military" Initiative of The North Carolina Military Business Center (NCMBC) for the State of North Carolina. All applicants are encouraged to apply regardless of Veteran Status.
Furthermore, we believe in "HONOR ABOVE ALL" - success while doing things the right way. The pride comes out of the challenge; the reward is excellence in the work.
For Easy Application, Use Our Career Site Located On Http://Www.ProSidian.Com/ Or Send Your Resume's, Bios, And Salary Expectation / Rates To To *********************** & *************************
ONLY CANDIDATES WITH THE REQUIRED CRITERIA ARE CONSIDERED.
Be sure to place the job reference code in the subject line of your email. Be sure to include your name, address, telephone number, total compensation package, employment history, and educational credentials.
Risk Management | Compliance | Business Processes | IT Effectiveness | Engineering | Environmental | Sustainability | Human Capital
$38k-66k yearly est. Easy Apply 60d+ ago
Computer Technician - Part-time
Mabton School District
Information systems technician job in Mabton, WA
Job Title: Computer Technician - Part-time Work Hours: 4-5 hours per day, preferably AM (Monday - Friday) Reports to: Technology Coordinator Mabton School District is seeking a highly motivated and skilled Computer Technician to provide hands-on technology support for our school district. This individual will handle helpdesk tickets and provide technical assistance to staff, students, and administrators. The role requires on-site troubleshooting, installation, and maintenance of hardware, software, and network systems to ensure smooth technology operations district-wide.
Key Responsibilities:
* Helpdesk Support: Respond to helpdesk tickets, emails, and phone calls to assist with technical issues.
* Troubleshoot and resolve problems related to computers, printers, projectors, and other district technology equipment.
* Provide remote and on-site support for staff, students, and administrators.
* Hardware/Software Installation and Maintenance:
* Install, configure, and maintain operating systems, software applications, and district-wide technology infrastructure.
* Perform routine maintenance and updates on desktop and laptop computers, printers, projectors, and mobile devices (e.g., tablets, Chromebooks).
* Maintain an existing fleet of student devices, including repairing Chromebooks, check-in/out assigned Chromebooks or loaners as needed on a daily basis, coordinating warranty services, and assessing fines.
* Manage storage of unused Chromebooks and ensure necessary parts for repair are kept in stock.
* Assist with the deployment of new devices.
* Network Support: Assist with basic network troubleshooting, including Wi-Fi connectivity, network printing, and device connections.
* Work with the district's IT team to identify and resolve network-related issues.
* Inventory Management: Maintain and update records of hardware and software inventory.
* Assist in managing district-wide technology assets, ensuring proper documentation and tracking of equipment.
* Classroom Technology: Provide technical support for classroom technology such as interactive boards, document cameras, sound systems, and other instructional tools.
* Train staff on using classroom technologies as needed.
* System and User Account Management:
* Assist with the creation, management, and troubleshooting of user accounts, permissions, and access for various systems (e.g., Google Workspace for Education, Microsoft Office 365, etc.).
* Support users with password resets and account recovery.
*
*
* Other Duties:
* Assist with technology setup and support for school events, meetings, and presentations.
* Provide technical assistance during state assessments and testing sessions.
* Support special technology projects as assigned by the Director of Technology.
* Collaborate with the IT team to continually improve district technology services and systems.
Qualifications:
* Education: High school diploma or equivalent required. An associate degree in Information Technology or a related field is preferred.
* Experience: Minimum of 1-2 years of experience in IT support, helpdesk, or a related technical support role. Experience in an educational environment is a plus.
* Technical Skills:
* Proficiency in troubleshooting Windows, iOS, and Chrome OS.
* Knowledge of hardware components, peripheral devices, and common software applications.
* Familiarity with basic networking concepts (e.g., IP addresses, Wi-Fi connectivity, DNS, DHCP).
* Experience with ticketing systems and remote desktop support tools.
* Soft Skills:
* Excellent communication and customer service skills.
* Ability to work independently and prioritize tasks.
* Strong problem-solving and analytical skills.
* Attention to detail and the ability to document issues and solutions clearly.
Preferred Certifications:
* CompTIA A+, Network+, or equivalent certifications are a plus.
Physical Requirements:
* Ability to lift and move equipment up to 50 pounds.
* Ability to crawl, bend, and reach to access network cabling and equipment.
Wage:$22.23 - $25.97
$22.2-26 hourly 32d ago
Ag Technology Support
RDO Equipment Co 4.5
Information systems technician job in Pasco, WA
We are seeking an Ag Technology Support Specialist to deliver exceptional phone support to our customers across our stores. In this role, you will leverage your technical expertise and problem-solving skills to help customers keep their equipment running efficiently.
$80,169+
Compensation & Benefits:
* 8% bonus potential
* Comprehensive benefits package
* Training and development, as well as opportunities to grow within the organization
Specific Duties Include:
* Provide customers and locations with technical information and support when requested on equipment.
* Provide superior phone support for agricultural equipment and technology, primarily John Deere product lines.
* Assist customers and internal employees by troubleshooting issues and guiding them toward effective solutions.
* Collaborate with a team of specialists to share knowledge and resolve complex problems.
* Log and manage all customer interactions in Microsoft Dynamics, ensuring accurate case documentation and timely resolution.
* Maintain a strong focus on delivering world-class customer service through quick thinking and teamwork.
* Answer inbound customer calls and initiate the resolution process for equipment and technology issues.
* Build strong relationships with manufacturer partners to ensure information is shared related to issues and fixes others are experiencing.
* Compile, review, and disseminate technical data.
* Develop a quality control system that includes metrics for tracking pertinent performance expectations.
* Propose training initiatives based on information collected through phone support.
* Work with the parts and service departments to help obtain technical information from OEMs.
* Assist in monitoring of PIPs for the region and work with service management to ensure timely completion.
* Maintain a database of technical solutions and share with service departments in the organization.
* Develop and maintain a strong working relationship with store service management to create an environment that maximizes value to our customers and the organization.
* Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook.
* Conduct self in the presence of customers and community to present a professional image of RDO Equipment Co.
* Proactively seek and participate in available company-sponsored training, in an effort to develop and advance knowledge base and skill set.
* Participate in all company/location driven communication efforts, including open book meetings, huddles, department meetings and other related efforts.
* Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service.
* Perform all other duties as assigned by management in a professional and efficient manner.
Job Requirements:
* Industry experience preferred.
* Spanish speaking skills a plus.
* Experience and knowledge of call center operations.
* Proven ability to build relationships with customers, store personnel, and management
* Ability to evaluate and assess operations and respond to changing needs
* Strong leadership skills
* Strong communication skills (verbal and written)
* Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship.
$80.2k yearly 32d ago
Power Systems Field Technician
Western States Cat
Information systems technician job in Pasco, WA
This position is responsible for performing contracted routine services for customers under supervision. Fields of service are limited to "Power Systems" products that include, but are not limited to, electric power generation (diesel and gas), diesel industrial engines, automatic transfer switches and other system related components.
SUCCESS AT WESTERN STATES: Western State's culture is based on passion for our Vision and VALUES. We are fiercely committed to SAFETY and sending every employee, safely home, every day. We strive for EXCELLENCE in all we do and are proud to be a "play to win" organization. We act with INTEGRITY in each and every decision we make. Our People and TEAMWORK drive a fun and engaging culture. We are ACCOUNTABLE as individuals and as an organization. We drive INNOVATION by challenging the status quo and embracing change.
ESSENTIAL FUNCTIONS:
* Under supervision, performs routine maintenance on generator packages, industrial engine packages, and electric power generation system components, including both Caterpillar and non Caterpillar branded products.
* Assists senior technicians with load bank testing including cabling and cable termination.
* Performs basic troubleshooting and repairs.
* Assists EPG Field technicians and EPG Specialty Field Technicians as required.
* Performs detailed inspections on electric power generation and industrial engine products.
* Prepares service reports that accurately documents activities, issues and up-sell opportunities.
* Prepares required documentation including work orders, parts lists and time cards in an accurate and timely manner.
* Conducts business professionally. Maintains self-control and integrity in stressful situations. Maintains a professional image.
* Adheres to all customer requirements while on job site.
* Adheres to all customer care standards.
* Actively cares and advocates safety at Western States. Adhere to all applicable safety policies, procedures and standards.
* May accomplish training and serve as a team member in support of Western States' strategic programs, projects, and initiatives.
* Work within and promote corporate vision, mission, and values of the organization.
* Performs other duties as assigned.
KNOWLEDGE SKILLS AND ABILITIES:
* Excellent customer service skills.
* Ability to work overtime with minimal notice required.
* Ability to travel frequently with the potential of overnight stays.
* Knowledge and use of Microsoft computer products or other comparable systems required.
* Ability to establish and maintain effective working relationships with others to include customers, vendors, employees and the public.
* Knowledgeable in electric power generation systems.
* Consistent attendance.
EDUCATION AND EXPERIENCE:
* Proof of high school diploma or General Education Degree (GED).
* Associate Degree from an accredited vocational school preferred or comparable work experience required.
* 3 years experience with troubleshooting and maintenance methods for "Power Systems" products required.
* Must own required tools.
* Must meet DOT requirements.
* Must be able to communicate (speak, read, comprehend, write in English).
PHYSICAL CHARACTERISTICS:
* Must be able to stand for long periods of time along with walking, sitting, climbing stairs, reaching pushing, pulling, leaning and twisting.
* Able to lift up to 50 lbs in accordance with Western States' Lifting Safe Work Practice to include amount and approach.
* Must be able to meet all safety requirements for applicable safety policies.
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. It is not intended be an exhaustive list of all responsibilities, duties, and skills required of employees in this classification.
This role is designated as safety-sensitive.
$35k-47k yearly est. 40d ago
IT Support Technician I - Oakdell Egg Farms - Pasco
Versova
Information systems technician job in Pasco, WA
Job Title: IT Support Technician I
Department: Information Technology
Job Title: IT Support Technician I
Reports To: Regional IT Manager
Job Type: Full-time, onsite
Travel: Local travel between farms
Compensation: 26-33/hr
Job Summary
The IT Support Technician I (ITST) is responsible for installing, maintaining, and troubleshooting computer hardware, software, and network systems while providing excellent customer service to end-users. This role is crucial in ensuring the company's technology infrastructure runs smoothly, supporting overall business operations and productivity.
Essential Job Functions
Install, maintain, and repair computer-related equipment, including laptops, desktops, phones, tablets, printers, and network devices
Troubleshoot basic hardware, software, and network issues
Provide technical support and training to end-users
Manage and maintain technology inventory
Implement and monitor security measures
Set up and manage user accounts and permissions
Perform regular system updates and maintenance
Assist in technology disposal and data security
Collaborate with the IT team on projects and improvements
Other duties as assigned
Required Qualifications
High School Diploma, GED, or equivalent experience
0-2 years of relevant experience, preferably in IT technical support
Proficiency in computer hardware, software, and networking systems
CompTIA A+ required or ability to obtain within 6 to 12 months of hire
CompTIA Network+ required or ability to obtain within 12
Excellent communication and customer service abilities
Knowledge of IT security best practices
Preferred Qualifications
Associate's degree in Information Technology, Computer Science, or related field
Familiarity with Microsoft 365, Active Directory (User and Computer Management), and basic
networking
Familiarity with mobile device management and VoIP systems
Work Environment
This position is primarily office-based but involves occasional work in non-office environments such as
production areas. The role may require physical adaptability, including crawling in confined spaces or
working at heights. There is potential exposure to noise, necessitating the use of protective equipment
like hairnets and safety glasses. While the job involves extended periods of sitting and computer use, it
also includes occasional lifting of equipment and supplies. The position may demand flexibility with work hours, potentially involving irregular schedules or on-call duties for emergency support. Additionally, occasional travel to other locations may be required.
About Us:
Versova is one of the largest egg producers in the United States, bringing together family-owned farms in Iowa, Ohio, Washington, Oregon, Idaho, Utah, and Colorado. With over six decades of industry experience, our team of more than 2,000 employees is dedicated to exceptional flock care, environmental stewardship, and producing safe, high-quality eggs. More than just a workplace, Versova is a team built on shared values, working together to enrich our communities and uphold the highest ethical standards.
As a family of companies and a company of families, we are guided by a strong set of Core Values: Recognition, Initiative, Safety & Security, Service, Community, Respect, Integrity, Ownership, and Excellence. These values drive our commitment to responsible employment, sustainability, and industry innovation. When you join Versova, you become part of something bigger - working together to lead the future of egg production with integrity and excellence.
Benefits:
Regular performance reviews
Health insurance
Dental insurance
Vision insurance
HSA with company match
Paid time Off
Paid Holidays
401K with company match
Tuition Reimbursement
Employee Assistance Program
Posting Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.
Disclosure
This job description is not exhaustive, as employees may perform additional related duties as needed. Employment is based on an 'at-will' basis. Employment is contingent upon the successful completion of a background check, as applicable to the role and in compliance with local, state, and federal laws.
$34k-54k yearly est. 20h ago
Information Systems - Tier I
Columbia Basin Health Association 4.0
Information systems technician job in Othello, WA
Primary Accountability
This onsite IT Support Services Specialist Tier I Position is a member of a cross-functional high performance team. This exciting, at times challenging, position provides support for applications, connectivity and workflows commonly found on healthcare desktop computing devices. Moreover, this position requires the technical acumen to install applications and perform some Windows OS and desktop application configuration common to support service tasks. The individual must have a strong ability and desire to effectively assist customers, a willingness to continue to learn and grow while working as a valuable team member.
Description of Primary Responsibilities
Serve as a Support Service Technician and IT liaison to non-clinical, clinical staff and providers.
Take the personal initiative to engage customers, team members, vendors, and technical support specialist, and consultants to solve technical IT related issues.
Demonstrate an effective professional acumen to work successfully in a customer care first diverse team environment.
Take ownership to effectively engage and interact with team members to escalated end-user issues and provide first-line support to drive end user issue resolution.
At times, provide assistance to the team as cross-coverage.
As an IT customer liaison, at times, travel to distant CBHA facilities to effectively assist customers and identify opportunities to improve the customers IT ecosystem.
At times, work non-production hours to perform duties which otherwise impact healthcare delivery.
At times, provide remote technical support during on-call hours.
Develop and deliver end-user basic support materials and training for existing or new applications.
Develop and discuss with end-users proper use of applications, IT policies, and procedures.
Document, update, and maintain internal IS support services workflows and policies.
Actively participate in Support Service Help Desk meetings, Sprints, Engineering Design Meetings, and Departmental Meetings.
Technical Knowledge
A basic working knowledge and experience in:
MS Windows 7-11 and basic understanding of Microsoft Server functions.
Learning, researching, installing, updating, and maintaining desktop applications.
Virtual applications and virtual desktops delivery.
Active Directory, Group Policy Objects (GPO), and file security.
Security roles and principles.
Client-Server-Database application delivery model.
IP Schemes, Networking TCP/IP, gateways, DNS and DHCP.
Application workflow mapping.
Change control management practices.
The implementation of small to mid-size projects using project management strategies including constructing tasks, timelines while providing reports and updates.
Responsibilities
Professional Development
Promote a positive work culture and uphold clinic policies and procedures while meeting the organizations behavior standards.
Successfully work in a team environment and promote an eagerness to assist with larger projects to continue to learn and gain technical expertise.
Consideration of the way the work affects other employees outside the department or functional area.
Must uphold confidentiality at all times in regards to activities, reports, financials, patient health information and other proprietary information.
Job responsibilities require individual development of priorities for effective performance of duties, including re-prioritization of current workload in response to changing circumstances.
Ability to work well as part of a high performance team and communicate current project developments with team members.
Devise effective solutions to situations encountered based on general goals and desired end-user outcomes.
Self-motivated with a personal desire for further development with certifications and training.
Qualifications
Requirements
Bachelor's degree in computer science or related field from a recognized center for higher education and 1 year of work (or internship) related experience;
OR an Associate's degree in computer science or related field from a recognized center for higher education with 2 years of work related experience;
OR no professional degree, but 4 years of experience in information technology with progressive advancements in IT.
Licenses & Certification
At least one or in the progress of obtaining one of the following:
Microsoft MCSE, MCSA, MCM, other MS certification; Citrix (any), VMware (any); industry standard professional level certifications like CompTIA A++ or Net +.
Benefits:
Please click here for an overview of our General Description of Benefits
$76k-97k yearly est. Auto-Apply 41d ago
ASE Master Tech - Techline Support Specialist 1
Nissan Motor Co Ltd. 3.9
Information systems technician job in Stanfield, OR
Job Schedule: Full-time Education Requirement: AA degree preferred. Consider equivalent related college or technical courses, seminars and in-house classroom training. Sponsorship: No Sign on bonus eligible up to $10,000 Shape the Future of Mobility at Nissan: Launch Your Career, Drive Innovation
We are currently looking for a ASE Master Tech - Techline Support Specialist 1 to join our team in Stansfield, AZ. The role of the Techline Support Specialist replies to TECH LINE cases via email or phone, and/or responds to Chat line from dealership service technicians and provides them with technical information on the diagnosis and repair of customer vehicles. Collects and documents technical information on new vehicle incidents requiring repairs; prepares reports regarding such incidents for further investigation by engineering staff.
A Day in the Life:
* Provides help desk technical assistance and direction to dealership service technicians regarding vehicle maintenance, service or repair.
* Provides support consistent with brand values, profitability and cost reduction goals.
* Documents all cases with required information; searches database for similar and related matches; updates existing reports and closes out completed reports.
* Analyzes decisions from the customer's viewpoint and recommends actions with the customer needs and values in mind.
* Provides feedback from dealership technicians regarding countermeasure procedures to various Nissan North America departments.
* Teams with people from other organizations, independent of borders (functions, regions and affiliates) to complete reporting requirements.
* As necessary, performs other related duties of which the above are representative.
* Ability to perform work onsite at Field Quality Center - Smyrna, TN.
Who We're Looking for:
Required:
* Education:
AA degree preferred. Consider equivalent related college or technical courses, seminars and in-house classroom training. Certification as an ASE Master Technician or equivalent preferred.
* Experience:
Three or more years of automotive experience, plus one or more years of directly related professional level experience.
* Job Knowledge and Skill:
Thorough knowledge of the maintenance and repair of Nissan and Infiniti vehicles; well-versed in use of technical service manuals and tools. Good interpersonal and communications skills.
* Computer Skills:
Knowledge of word processor, spreadsheet, other PC applications, etc. to output routine products with similar, non-creative formats. Typing speed of 30wpm or better.
What You'll Look Forward to at Nissan:
Career Growth and Continuous Learning Opportunities: Benefit from diverse career paths, cross-departmental moves, and innovative learning platforms. Enhance your skills through seminars, leadership training, and tuition reimbursement programs, all while playing a vital role in shaping the future of transportation. From day one, you'll have the support to tackle challenges and contribute to impactful solutions across our organization.
Rewards: Be supported with a Comprehensive Benefits Package, including medical, mental health, parental leave, retirement savings & unique Nissan perks, including discounts on lease vehicles as part of our Employee Lease Program and a Vehicle Purchase Program (VPP). For more information, access our Nissan Benefits Overview Guide.
Nissan is committed to a drug-free workplace. All employment is contingent upon the successful completion of drug and background screenings in accordance with Nissan policies and in compliance with federal, state, and local laws, including the California Fair Chance Act and the Los Angeles County Fair Chance Ordinance. Nissan will consider qualified candidates with arrest or conviction records for employment in a manner consistent with these laws.
It is Nissan's policy to provide Equal Employment Opportunity (EEO) to all persons regardless of race, gender, military status, disability, or any other status protected by law. Candidates for this position must be legally authorized to work in the United States and will be required to provide proof of employment eligibility at the time of hire; Nissan uses E-Verify to validate employment eligibility.
NISSAN FOR EVERYONE
People are our most valuable assets, and diversity and inclusion are the key to maximizing the power of each individual member of our team. When everyone belongs, the power of NISSAN is undeniable. Our Corporate Diversity Initiative aims to improve business results by ensuring that our workplace and core businesses meet the unique needs of our employees and customer base.
Nissan is committed to creating a culture where everyone belongs and employees, customers, and partners feel respected, valued, and heard. We have over 10 Business Synergy Teams (BSTs) across the U.S. and Canada that connect employees - with shared characteristics or interests - build allies, and foster a company culture where all employees feel supported and included.
Nissan also values inclusion in all areas of our business as we strive to mirror the diversity of our customer base and the communities where we do business. We are committed to procuring innovative goods and services, retailing our products and communicating from a diverse perspective which will help us continue to offer our customers competitively designed, market-driven products.
Join us as we carry our commitment to diversity and inclusion into the future.
Stanfield Arizona United States of America
$27k-62k yearly est. Auto-Apply 60d+ ago
Sr. Field Tech - Power Systems Tech I, II, III, or IV
Resa Power 4.0
Information systems technician job in Richland, WA
Field Tech- Power SystemsTechnicians or NETA Technicians are expected to perform service, test and maintain various types of power transmission and distribution equipment. * Inspect, test, troubleshoot, perform start-up and collect data of low, medium and/ or high voltage (to 500kV) electrical systems.
* Low, Medium and/ or High voltage switchgear and circuit breaker testing
* Perform inspection, maintenance, testing and repair of transformers, circuit breakers and all related equipment - 45 KVA to 130 MVA, dry type and/ or oil filled.
* Perform maintenance, testing, reconditioning and repair on circuit breakers - low voltage 480 volt (molded case and air-magnetic) medium voltage up to 15 KV (air-magnetic and vacuum)
* Experience filling and working with SF6 filled equipment and gas insulated switchgear, desired but not required.
* Test and inspect low and medium voltage cable installations.
* Experience operating high voltage test equipment including Doble Power Factor test sets.
* Perform start-up, troubleshooting and repair services on controls and transfer schemes.
* Rotate emergency on-call duty and if called respond to customer emergencies in a timely manner.
* All work and decisions shall be conducted in strict compliance of all regulatory laws.
* Other duties as assigned by manager.
Required Experience and Qualifications for a Field Tech:
* High School diploma/GED and minimum 1 year of experience in a related field.
* Knowledge of various industry standards such as: NETA, NEC, OSHA and NFPA.
* Prefer experience with most of the following or similar: MCC's, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 500kV class, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program).
* Must be able to work safely and adhere to all electrical safety procedures.
* Good theoretical understanding of electricity and a good aptitude for problem solving.
* Effectively communicate verbally and in writing with customers and peers.
* Dependable and responsible with good judgment and organizational skills.
* Good customer service, time management and follow-up skills.
* Work effectively with customers, peers and management to resolve client issues.
* Strong computer skills with working knowledge of Windows and Microsoft Office- use of Internet for standards/products/manufacturer research
* For positions that utilize a company vehicle, will be required to have a valid driver's license.
Required Experience and Qualifications for a Power Systems Tech II:
* High School diploma/GED and minimum 2 years of experience in a related field.
* NETA Level II Certification.
* Power Systems Tech II performs testing and service work while generally requiring direct supervision. The individual has sufficient knowledge and experience to be qualified for assuring the safety of him/herself. Safety knowledge includes an understanding of lockout/tagout procedures and requirements, arc-flash and shock hazard analyses, and other facets of hazardous electrical energy control procedures.
* Prefer experience with most of the following or similar: MCC's, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 500kV class, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program).
* Knowledge of various industry standards such as: NETA, NEC, OSHA and NFPA.
* Must be able to work safely and adhere to all electrical safety procedures.
* Good theoretical understanding of electricity and a good aptitude for problem solving.
* Effectively communicate verbally and in writing with customers and peers.
* Dependable and responsible with good judgment and organizational skills.
* Good customer service, time management and follow-up skills.
* Work effectively with customers, peers and management to resolve client issues.
* Strong computer skills with working knowledge of Windows and Microsoft Office- use of Internet for standards/products/manufacturer research
* For positions that utilize a company vehicle, will be required to have a valid driver's license.
Required Experience and Qualifications for a Power Systems Tech III:
* High School diploma/GED and minimum 5 years of experience in a related field.
* NETA Level III Certification.
* Power Systems Tech III performs testing and service work and can mentor, lead level I and level II Techs as directed by Supervisor/Manager. This position is responsible for performance and management of routine and moderately complex tasks and projects, record keeping, evaluation of test data, and responsibility for the safety of others. This position is qualified to provide guidance and can perform electrical power switching.
* Prefer experience with most of the following or similar: MCC's, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 500kV class, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program).
* Knowledge of various industry standards such as: NETA, NEC, OSHA and NFPA.
* Must be able to work safely and adhere to all electrical safety procedures.
* Good theoretical understanding of electricity and a good aptitude for problem solving.
* Effectively communicate verbally and in writing with customers and peers.
* Dependable and responsible with good judgment and organizational skills.
* Good customer service, time management and follow-up skills.
* Work effectively with customers, peers and management to resolve client issues.
* Strong computer skills with working knowledge of Windows and Microsoft Office- use of Internet for standards/products/manufacturer research
* For positions that utilize a company vehicle, will be required to have a valid driver's license.
Required Experience and Qualifications for a Power Systems Tech IV:
* Associate degree in related field or equivalent experience and minimum 5 years of experience or 10 years of related experience.
* NETA Level IV Certification.
* Power Systems Tech IV performs testing and service work and can mentor, lead level I and level II and level III Techs as directed by Supervisor/Manager. This position is responsible for performance and management of routine and moderately complex tasks and projects, record keeping, evaluation of test data, and responsibility for the safety of others. This position is qualified to provide guidance and can perform electrical power switching. Position, as directed, supervises large projects and multiple crews and can work independently. Individual performs complex investigations, tests, and evaluations, and prepares written reports as needed.
* Prefer experience with most of the following or similar: MCC's, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 500kV class, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program).
* Knowledge of various industry standards such as: NETA, NEC, OSHA and NFPA.
* Must be able to work safely and adhere to all electrical safety procedures.
* Good theoretical understanding of electricity and a good aptitude for problem solving.
* Effectively communicate verbally and in writing with customers and peers.
* Dependable and responsible with good judgment and organizational skills.
* Good customer service, time management and follow-up skills.
* Work effectively with customers, peers and management to resolve client issues.
* Strong computer skills with working knowledge of Windows and Microsoft Office- use of Internet for standards/products/manufacturer research
* For positions that utilize a company vehicle, will be required to have a valid driver's license.
Required Experience and Qualifications for a Sr. Field Tech:
* High School diploma/GED or equivalent experience and 5 years of experience in a related field.
* Knowledge of the National Electrical Code and various industry standards, such as NETA, OSHA, IEEE and NFPA.
* Strong background and experience in most types of high voltage equipment through the 230 kV class.
* Prefer experience with most of the following or similar: MCC's, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 500kV class, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program)
* Complete projects consistently on budget and at a reasonable contribution.
* Ability to complete on-site job reports.
Who we are!
RESA Power is a dynamic, people first organization that prides itself on being the employer of choice in its industry! RESA is fortunate to have an extraordinarily talented group of people who take pride in everything they do! RESA Power has locations throughout the United States & Canada. We are a trusted service provider committed to ensuring the safety, performance, and compliance of electrical distribution systems. With a track record of long-term partnerships and excellence in customer experience for nearly a decade!
Our Mission
Ensure reliable and safe mission-critical power across our customers' electrical infrastructure lifecycle.
Our Vision
To be the premier, first-choice, trusted provider in the US and Canada for critical power services and products by delivering the best customer and employee experience in the industry.
Core Cultural Competencies
* We do it right
* We pride ourselves on our integrity and expertise. We don't cut corners.
* You perform job responsibilities safely, efficiently, and thoroughly all day, every day.
* You conduct yourself professionally, ethically, and honestly.
* You display sound judgment and decision-making skills. You avoid choosing courses of action that assume unreasonable risk to yourself or the Company.
* You are on time and preplan time off.
* You produce a quality product.
* We are customer driven
* Our number one concern is our customer and our long-term relationships with them prove our dedication.
* You approach job responsibilities with enthusiasm, professionalism, and in a customer focused manner.
* You promote goodwill by handling all contacts (example: coworkers, management, vendors, customers, etc.) with respect, courtesy, cooperation, attentiveness and follow instructions from management.
* We focus on growth
* We are dedicated to growing the company and our employees.
* You understand and apply your knowledge of techniques, policy, procedures, equipment, and skills involved in the job.
* You seek out new assignments and assume additional duties.
* You seek to expand your abilities (certifications, continuing ed, OTJ experience, etc.).
* We solve problems
* Every day is different, so we need to be innovative, decision makers, flexible and adaptable.
* You efficiently and thoroughly complete assignments.
* You perform work assignments independently.
* You propose new ideas and find better ways of doing things.
* We get it done
* We are efficient, reliable and no nonsense. We work hard, but we also play hard.
* You follow through on commitments in a timely way.
* You produce easily understandable and accurate reports that meet customer and/or Company expectations.
* You actively listen. You seek advice and help as appropriate.
* You can effectively deliver messages to a variety of individuals (RESA employees, vendors, customers, etc.).
* We build strong relationships
* Our leaders are servant leaders. We provide you with the support of a well-run company, but the connectedness of a family. We collaborate with each other and our customers.
* You collaborate to create the best solutions for each other and our customers.
* You build strong relationships within the team, across RESA departments and locations and with customers and vendors.
Additional Information:
Job: Full-Time
Location: Seattle, WA
Travel: 50-75% travel. Travel is regional in WA, OR, and ID only.
Compensation: Pay range for a Field Tech/Power Systems Tech I to a level IV range from $28 to $65 (depending on skillset, certification, and experience) per hour and eligible for overtime. Daily meal and incidentals per diem available when traveling for overnight work.
Relocation: Relocation assistance is available for highly qualified candidates.
Benefits: Full benefits including medical, dental, vision, company paid life insurance, anniversary bonuses, Employee Ownership Plan, matching 401k, and paid time off.
Application Details: The position will stay open until filled - seeking one FTE. Apply via job postings on job boards or from the company website.
Physical Demands: Lifting a maximum of 50 lbs. without assistance or use of a lifting aid, crawling, climbing, standing for long periods of time, and working in non-ideal conditions.
RESA Power is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.
$34k-43k yearly est. 60d+ ago
Support Technician
Elevate 4.7
Information systems technician job in Richland, WA
If you have a knack for problem solving and innovation then elevate might be for you.
Duties of the Support Technician include server and network support as well as phone technical support at all levels having a focus on customer service.
Job functions are focused on the workstation, basic server, and printing level of network installation and troubleshooting. Must have advanced working knowledge of personal computers and basic networking essentials to include past and present software packages.
Prior experience and college degree preferred.
Must have or obtain Microsoft Windows 7 within 90 days after start of employment, Office 365, and Cisco Routing & Switching Tech Certification within the first year.
After hours and on-call work required.
Starting salary range is $30K-$42K (based on experience)
Benefits include:
* Health Insurance
* Paid vacation
* Paid holidays
* Training and certifications
$30k-42k yearly 60d+ ago
Infrastructure Technician
Insight Global
Information systems technician job in Boardman, OR
We are looking to hire a highly motivated, best-in-class Infrastructure Technicians to join our team within network infrastructure deployment on a temporary basis. The candidate will work with minimum supervision in a dynamic environment to drive the expansion of our next-generation networks. The position responsibilities will include scaling support of several data center locations and be responsible for day to day assistance with capacity management. The Infrastructure Technician will work closely with both internal customers and external vendors to facilitate smooth project execution as directed by Technical Program Managers.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: ****************************************************
Skills and Requirements
Ability to work with infrastructure equipment for installing, racking and stacking, and data center set up
Hands-on with large scale data center equipment
Self-motivated and ability to work with little to no supervision
Basic computer knowledge for documentation, follow up, and communication Cable management experience
Previous data center experience
$46k-89k yearly est. 7d ago
Geographic Information System (GIS) Specialist
Frame Technical Services, LLC
Information systems technician job in Richland, WA
FRAME Technical Services, LLC seeks a qualified Geographic InformationSystem (GIS) Specialist for a position to be based in Richland, WA. The successful candidate will be a self-motivated, organized, and detail-oriented individual who can work well on a team as well as independently in a fast-paced environment.
Responsibilities Include:
Duties include, but are not limited to the following:
Support identification and disposition of features identified through field walkdowns or
documentation review. Such as, historical research as well as GIS spatial analysis and field
verification.
Use Global Positioning Satellite (GPS) units to collect field GIS data, navigate to features, and utilize offsets during field collection for inspections, projects, and assessments.
Create maps using ESRI ArcGIS software (e.g., ArcGIS Pro) to be able to conduct tasks such as
spatial analysis, imagery georectification, and create features (e.g., points, lines, and polygons) for
use by various customers.
Use photogrammetry (e.g., Pix4Dmapper or similarly approved) software to process collected data
and imagery and create maps and other georeferenced products as needed.
Perform complex geospatial analyses to identify patterns, relationships, and trends in the data, producing
comprehensive reports based on findings.
Process aerial imagery for use with GIS software including assisting with identifying, researching, and dispositioning unknown features observed in the field.
Create and organize GPS data (e.g., features, geodatabases, and metadata).
Work with engineers, surveyors, and other professionals to develop effective ways to represent and analyze
spatial data.
Interface with personnel from client, customer, state and federal regulatory agencies, and stakeholder organizations.
Required Qualifications:
Strong knowledge of GIS principles and methodologies
BS or MS in geography, environmental science, computer science, or a related field
Minimum of 8 years' professional experience in related discipline
Effective written and verbal communication skills; strong technical writing skills
Strong knowledge of ESRI technologies (ArcGIS, ArcGIS Server, QGIS, ArcObjects)
Desired Qualifications:
Prior Hanford Site or DOE/DoD experience
Familiarity with database programming languages such as SQL
Other Information:
Salary package information - dependent on experience and education
Full benefits package may be offered depending on the position
FRAME Technical Services, LLC is an equal opportunity employer. We will provide a fair and equal employment opportunity for all employees and job applicants. All decisions regarding recruiting, hiring, promotion, assignment, training, termination, and other terms and conditions of employment will be made regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, physical or mental disability, veteran status, or any other characteristic protected by federal, state, or local law. FRAME Technical Services, LLC hires and promotes individuals solely on the basis of their qualifications for the job to be filled.
$62k-92k yearly est. 60d+ ago
Technical Specialist
Zoetis 4.9
Information systems technician job in Richland, WA
States considered: Michigan Role Description The animal research technician is a critical role in day-to-day animal facility operations and portfolio execution. This position will support Companion Animals in a research environment at the Zoetis Richland site. Primary species of responsibility are companion animals (dog and cat) but may also include cross-support with other species. Technicians must properly use and maintain all necessary equipment and follow proper techniques as determined by departmental SOPs and Institutional Policies. This role performs all phases of clinical and preclinical studies associated with the discovery and/or development of animal health products.
Weekend and holiday work is expected and performed on rotation.
Responsibilities:
* Assists with all aspects of study execution including in-vivo study protocol review, biological sample collection, and data collection in accordance with regulatory requirements.
* Performs a variety of animal activities including but not limited to animal husbandry, animal treatments, record keeping, and laboratory and instrument maintenance in accordance with applicable Animal Welfare and GXP policies.
* Cleaning and disinfecting animal areas.
* Carries out duties according to protocol and applicable SOPs.
* Utilizes knowledge of how functional areas interact in the completion of research protocols.
* Provides communication with and assistance to the lead technicians, managers, and researchers.
* Assist and support the clinical veterinarians with all aspects of veterinary care.
* Provide training in standard animal procedures which may include study execution.
* Contributes to continuous improvement and shares knowledge and expertise with others in work group and business lines.
Qualifications:
* High school diploma + 4 years related experience or education combined
* Flexibility, enthusiasm and adaptability within the work environment, and a track record of successfully working in a fast-paced setting involving multiple projects and tasks
* Demonstrated math and reading comprehension required.
Desirable attributes:
* Veterinary technician license/certification
* AALAS Certification
* Previous experience in an in vivo research setting.
* Proven track record of working well in a team setting
Physical Requirements:
* Ability to lift 40 pounds
* Role requires the usage of Personal Protective Equipment (PPE) and a very high level of personal hygiene to be maintained while at work
Full time
Regular
Colleague
Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.
Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search.
Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at ********************************** to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at ********************** site, or (2) via email to/from addresses using only the Zoetis domain of "@zoetis.com". In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis.
$95k-123k yearly est. Auto-Apply 10d ago
Associate IS Support Technician - Field Tech Services
Providence 3.6
Information systems technician job in Richland, WA
Providence caregivers are not simply valued - they're invaluable. Join our team at Enterprise Information Services and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we Providence know that to inspire and retain the best people, we must empower them.
Join the Field Technician Services Team! Are you ready to be the IT hero behind the doctors, nurses, procedure techs supporting patient care? As a Field Tech Services Specialist, you'll be the go-to problem solver for caregivers and customers-making tech headaches disappear and delivering top-notch IT services with a smile. Your mission? Fast, accurate support, and unforgettable customer experience. This isn't just a job-it's a chance to make a real impact every day. You'll be the friendly voice that turns frustration into relief, the tech-savvy guide who keeps caregivers focused on what matters most: caring for others.
What You'll Need to Do to be successful in this role:
Be the Lifeline: Resolve caregiver issues and fulfill IT service requests.
Deliver WOW Moments: Provide timely, accurate support while keeping customer satisfaction front and center.
Stay Flexible: Other duties as assigned-because superheroes adapt!
Resolve user issues involving various endpoint devices, printers, phones, mobile devices, computers, operating systems, network infrastructure technologies, and telehealth technologies, etc.…
Your Superpowers: Communication Ninja
Speak tech in plain English-make caregivers feel heard and understood
Listen like a pro, interpret needs, and keep everyone in the loop until resolution
Calm the storm: De-escalate tense situations with caregivers and vendors
Tailor your message for clinical and technical audiences alike
Bonus: Minimal personal mobile use may be required (you've got this!)
Critical Thinking Wizard
Use every tool in your arsenal-knowledge articles, team input, and logic
Know when to escalate and who to call for backup
Navigate complex technical environments with confidence
Bounce back from setbacks and help uncover root causes to improve systems
Customer Champion
Put caregivers first-always
Handle requests like a pro, ensuring smooth handoffs and zero duplicate info
Build strong relationships and assess needs with empathy
Take ownership of satisfaction and define solution options that shine
Independent Operator
Pivot like a boss when priorities shift
Learn fast, stay calm, and keep customers satisfied
Keep tickets updated, workflows optimized, and SLAs met
Plan ahead, remain flexible, staying focused on today's tasks
Team Player Extraordinaire
Collaborate across teams and vendors to keep systems stable
Share knowledge, support teammates, and celebrate wins together
Participate in initiatives and on-call rotations
Trust, adapt, and maximize efficiency as a united force
Time Management Guru
Show up on time, prioritize like a pro, and communicate when timelines shift
Use tools effectively, meet SLAs, and escalate issues promptly
Recommend workflow improvements that make life easier for everyone
Required Qualifications:
H.S. Diploma or GED General Studies
Preferred Qualifications:
Associate Degree Computer Science, Electrical Engineering, InformationSystems, or another related discipline
Coursework/Training: Current certification: A+, Network+, CCNA, MCSE, RHCE, MCSA, CSA, ACE, CCIE, or MSDBA
2 or more years of experience in remote or IS field technical support
2 or more years of Healthcare IS experience
Clearly documents issues, steps taken, and resolutions in user-friendly terms
Builds trust and strong working relationships
Prioritizes tasks effectively and communicates when timelines are at risk
Uses time management tools in alignment with policies/procedures
Understands technical/application troubleshooting and persists through setbacks
Why Join Providence?
Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.
$30k-40k yearly est. Auto-Apply 1d ago
Applications Technician
Epic Lawn Care
Information systems technician job in Kennewick, WA
Join the team of a home grown and local Lawn Care & Pest Control company! We pride ourselves in consistently delivering exceptional residential and commercial services to customers. Epic Lawn Care & Pest Control is growing and is looking for motivated, professional, and career minded individuals to join our Lawn Care & Pest Control applications team. We are currently hiring a full-time position!
Job Description
This position involves applying lawn care and pest control products on residential and commercial client properties. Your purpose is to ensure proper lawn, tree, and pest applications are applied timely and safely using hand and powered equipment to apply fertilizer, insecticides, fungicides and herbicides. As an applicator technician, you will be responsible for evaluating, diagnosing, and correcting landscape needs. Educating and communicating is just as important as how the applications are applied. You will become well respected in your knowledge and execution. Understanding the needs of the lawn, tree, and or pest control you will also sell all necessary services they may need. This is a great opportunity to work for a growing company with a great family feel culture and atmosphere.
Position Description
The essential duties of this position include the following:
Working individually using hand and powered equipment to apply fertilizer, insecticides, fungicides and herbicides for pest and weed control in lawn and ornamentals.
Must be able to obtain Applicator's license within 30 days of hire and maintain license.
Unload and load equipment at each property, remove loose trash and debris from landscape area prior to servicing area.
Interact and ask questions of customers if they are present when job is completed, to determine customer concerns and existing conditions.
Sell additional services to existing and prospective customers
Perform thorough inspection and evaluation of customer properties
Properly identify insects, weeds, and fungus conditions, as well as pest harborage areas and conducive conditions, and prescribe corrective measures
Document service using handheld technology and/or complete accurate and legible service documents and provide to customer
Operate company vehicle in compliance with federal, state, local laws and company policy. Maintain a valid driver's license and clean driving record.
Follow proper safety protocols while working with equipment.
Maintain equipment and tools in good working order.
May be required to work outside of normal schedule, including overtime, weekends, and holidays, as it may be necessary to fulfill the duties or the needs of the business.
Maintain a neat and clean appearance.
Follow safety regulations and work in a safe manner.
Qualifications
0- 2 years of related experience in a customer service environment
Previous Lawn care experience (preferred)
Must enjoy working outdoors and be able to work in temperature ranges from teens to over 90 degrees and in varying weather conditions
Strong Customer and Client Focus
Able to analyze situations and determine appropriate resolution
Ability to manage time effectively
Possess high communication skills
Must be able to work on a team as well as individually
Valid driver's license and a clean driving record per company standards (required)
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Position involves sitting, standing, stooping, kneeling, pushing, shoving, lifting, carrying and moving objects that can weigh up to 50 lbs. This movement can occur throughout the day.
Must be able to lift 50-pound bags of fertilizer, load, unload, push, lift and guide rotary spreader with a total weight of 80-100 pounds and maneuver 400-foot spray hose.
Push and pull work below your feet, dig holes and walk long distances in all weather conditions.
Travel to and from work locations required and employee may drive a company vehicle.
Applicator Technician Benefits
40 hours a week plus overtime pay
Paid training when you begin
Paid vacations and holidays
Recognition for a job well done
Friendly & positive work environment
A chance to grow with our company
OUR EPIC TEAM LOOKS FORWARD TO HEARING FROM YOU!
Please visit us at ********************************* to learn more.
$49k-80k yearly est. 60d+ ago
Performance Assurance/Field Support Specialist (Senior)
The Oryza Group 4.0
Information systems technician job in Richland, WA
Job Duties and Responsibilities:
Apparent Cause Analysis
Root Cause, Apparent Cause, and Common Cause Analysis
Event Investigation
Management/Readiness Assessments
General Corrective Action Management Functions
Contractor Assurance System Program Compliance
Develop iCAS Reporting and Data Analysis
Support the Executive Secretary Review Board and Corrective Action Review Board Functions
$38k-52k yearly est. 11d ago
Data Center Technician L2
Teksystems 4.4
Information systems technician job in Pasco, WA
A large Data Center in Boardman, OR is hiring multiple Data Center Technicians Level 2 to join the team for a great opportunity! + Perform diagnostics, troubleshooting, and repair of server hardware and networking equipment. + Execute routine hardware installations, upgrades, and decommissioning tasks.
+ Monitor and respond to system alerts and escalate issues as needed.
+ Maintain accurate documentation of work performed and inventory used.
+ Collaborate with cross-functional teams to ensure operational excellence.
Qualifications:
+ Knowledge in the hyperscaler space, liquid cooling, and AI/ML type hosts, particularly GPU-based systems.
+ Strong networking knowledge (OSI layers 1-3, TCP/UDP, DHCP handshake, subnetting) and hands-on hardware experience, especially with home labs or GPU architecture.
+ 2-3+ years of prior IT related experience with previous Data Center/Cabling exp.
+ High school diploma or equivalent.
+ Must be willing to commute out to the areas of Boardman, Umatilla and Hermiston, OR.
+ Must be willing to work overtime as needed.
**If Interested:
Please apply to the job application and email Derek at **********************
Job Type & Location
This is a Contract position based out of Pasco, WA.
Pay and Benefits
The pay range for this position is $24.00 - $28.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Pasco,WA.
Application Deadline
This position is anticipated to close on Jan 27, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$24-28 hourly Easy Apply 9d ago
Data Center Hardware Technician
Manpowergroup 4.7
Information systems technician job in Hermiston, OR
Our client, a leader in the technology infrastructure and data center sector, is seeking a Data Center Technician to join their team. As a Data Center Hardware Technician, you will be part of the Data Center Operations Department supporting the technical support team. The ideal candidate will have strong problem-solving skills, excellent communication abilities, and a collaborative mindset, which will align successfully in the organization.
**Job Title:** Data Center Hardware Technician
**Location:** Hermiston, OR
**Pay Range:** $26.50/HR
**What's the Job?**
+ Support and troubleshoot hardware infrastructure issues within the data center environment
+ Share knowledge and assist team members in resolving technical problems
+ Work autonomously to identify and resolve server-related issues
+ Maintain detailed documentation of hardware and network configurations
+ Participate in scheduled work shifts, including holidays, as required
**What's Needed?**
+ Knowledge of hardware components inside servers and computers
+ Effective communication skills to interact with team members and support staff
+ Networking experience and familiarity with basic system administration
+ Basic to intermediate IT experience, including troubleshooting skills
+ Preferred: CompTIA A+ certification or equivalent experience
**What's in it for me?**
+ Opportunity to work in a dynamic and innovative environment
+ Potential for extension and conversion to permanent employment
+ Competitive pay rate aligned with industry standards
+ Engagement in meaningful work supporting critical infrastructure
+ Collaborative team environment with growth opportunities
**Upon completion of waiting period, consultants are eligible for:**
+ Medical and Prescription Drug Plans
+ Dental Plan
+ Vision Plan
+ Health Savings Account
+ Health Flexible Spending Account
+ Dependent Care Flexible Spending Account
+ Supplemental Life Insurance
+ Short Term and Long Term Disability Insurance
+ Business Travel Insurance
+ 401(k), Plus Match
+ Weekly Pay
If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
**About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.**
_ManpowerGroup (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands -_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _-_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.
ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.
$26.5 hourly 16d ago
Retail Support Specialist
DSI Systems 4.0
Information systems technician job in Kennewick, WA
Job Description
Join Our Team!
At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.
Job Overview
The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting.
Key Responsibilities:
Customer Support
Provide professional, friendly, and solution-focused support to AT&T customers inside national retail locations.
Resolve inquiries related to billing, account updates, plan changes, device support, and service concerns.
Troubleshoot wireless devices, network issues, and feature functionality.
Operate effectively in high-volume retail environments, maintaining focus, professionalism, and service quality during peak traffic and escalated situations.
Retail Partner Support
Act as the AT&T subject-matter expert for retail employees and third-party labor partners.
Serve as the primary AT&T representative for these partners, leading in-store support for retail escalations.
Proactively engage with store leadership to address customer concerns, strengthening partnership alignment and ensuring a best-in-class customer experience.
Work Environment & Schedule Expectations
This role is performed in a retail environment and requires standing, walking, and engaging on the sales floor for up to 8 hours per day.
Ability to work flexible schedules, including evenings, weekends, and holidays, based on business needs.
Comfort working in busy, customer-facing environments with frequent interaction and problem-solving demands.
Operational Excellence
Navigate multiple systems simultaneously while engaging with customers in real time.
Document all interactions thoroughly and accurately.
Adhere to company policies, compliance requirements, and privacy standards.
Meet or exceed performance metrics, including quality, efficiency, and customer satisfaction scores.
Execute and maintain approved planograms for mobile devices and signage
Maintain inventory accuracy for display devices and fixtures
Add, remove, and reposition phones, fixtures, and promotional material per planogram updates
Collaboration & Communication
Work closely with cross-functional teams such as technical support, billing, fraud, customer care, and escalation agents.
Share insights on recurring issues to improve processes and customer experience.
Maintain a positive, professional demeanor during all interactions.
Requirements
Required Skills & Qualifications
Strong customer service and communication skills.
Ability to handle high-stress or escalated situations with professionalism.
Proficient in multitasking and navigating complex systems.
Detail-oriented with strong problem-solving abilities.
Ability to work flexible hours, including evenings, weekends, or holidays as needed.
Preferred Qualifications
Experience in wireless communications, retail customer service, or technical support
Previous call center or retail support experience is a plus.
What We Offer
Competitive starting pay of $26 per hour!
Comprehensive training and development programs
A supportive and engaging team environment
Opportunities for career growth and advancement
Benefits
Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment - no extended waiting period!
401k Plan with employer matching after one year of employment
Paid vacation, personal/sick days, and bereavement time after 90 days
Employee Profit Sharing Program
50% AT&T wireless discount
Paid training
Advancement opportunities, we prefer to promote from within!
$26 hourly 16d ago
Learn more about information systems technician jobs
How much does an information systems technician earn in West Richland, WA?
The average information systems technician in West Richland, WA earns between $29,000 and $79,000 annually. This compares to the national average information systems technician range of $28,000 to $74,000.
Average information systems technician salary in West Richland, WA