Specialty Nutrition Systems, NICU Specialist - North Texas (Dallas / Fort Worth based)
Information technology consultant job in Texas
Job Title: Specialty Nutrition Systems, NICU Specialist - North Texas (Dallas / Fort Worth based)
Job Country: United States (US)
Here at Avanos Medical, we passionately believe in three things:
Making a difference in our products, services and offers, never ceasing to fight for groundbreaking solutions in everything we do;
Making a difference in how we work and collaborate, constantly nurturing our nimble culture of innovation;
Having an impact on the healthcare challenges we all face, and the lives of people and communities around the world.
At Avanos you will find an environment that strives to be independent and different, one that supports and inspires you to excel and to help change what medical devices can deliver, now and in the future.
Employment for customer facing roles is contingent upon your ability to satisfy all vendor credentialing requirements. If you are unable to be credentialed, Avanos reserves the right to withdraw your employment offer or end your employment. If you require a medical or religious accommodation from these requirements or if you would like to understand more about these requirements, please advise HR so that we can provide additional information and if needed, we can explore any needed accommodation(s).
Avanos is a medical device company focused on delivering clinically superior breakthrough solutions that will help patients get back to the things that matter. We are committed to creating the next generation of innovative healthcare solutions which will address our most important healthcare needs, such as reducing the use of opioids while helping patients move from surgery to recovery. Headquartered in Alpharetta, Georgia, we develop, manufacture and market recognized brands in more than 90 countries. Avanos Medical is traded on the New York Stock Exchange under the ticker symbol AVNS. For more information, visit ***************
Territory: North Texas (Dallas / Fort Worth based)
Covering: Dallas, Fort Worth, Waco, Lubbock, Witchita Falls, Abilene, Midland/Odessa
Essential Duties and Responsibilities:
The Specialty Nutrition Systems, NICU Specialist is responsible for the positioning and selling of Avanos Medical Digestive Health-NeoMed-related products and solutions within both Acute Care and Alternate Care accounts/facilities/departments. Responsibilities include all technical and conceptual sales aspects of the Avanos Medical DH-NeoMed product portfolio including, but not limited to, the validation of Avanos Medical's DH-NeoMed product cost/value proposition leading to increased year-on-year sales as per the Avanos Medical Digestive Health sales plan and territory sales objectives.
Digestive Health-NeoMed Products:
Neonatal and Pediatric enteral feeding system including enteral feeding tubes and accessories, enteral feeding syringes, and enteral feeding syringe pumps. Pharmacy: Oral/Enteral Pharmacy syringe solution and accessories. Kits: Oral Care, Colostrum, Transfer Lids, Catheterization Trays, Urinary Kits.
Target Market: Hospitals:
NICU, PICU, Pharmacy, Infection Control, Quality/Safety, Value Analysis, Purchasing, Supply Chain
The ideal candidate for the NICU Specialist will utilize personal skills, product expertise, and clinical expertise to maintain and build existing and new revenue within a set sales territory. The NICU Specialist will be responsible for a continued demonstration of sales expertise of appropriate skills and functions that include but are not limited to product presentations, clinical presentations, product pricing, sales territory management, internal and external communication, and accurate sales forecasting/reporting. These activities are to result in net sales and profit growth by achieving product and sales category objectives within an assigned sales territory.
Key Responsibilities:
Sales positioning, analysis, and in-service implementation of all AVANOS DH-NeoMed product categories leading to year-on-year sales increases as per the AVANOS DH sales plan.
The development and implementation of strong business value selling skills and overall AVANOS DH-NeoMed sales acumen.
Developing and maintaining expertise across the entire range of AVANOS DH-NeoMed products and service platforms
Tactical implementation of selling and business activities developed and implemented by the sales region to meet sales objectives
Developing and maintaining high-gain sales relationships with multiple decision makers and influencers within assigned accounts or markets; (NICU Managers, Nurse Educators, Neonatologists, Pharmacy Techs, Pharmacists, Supply Chain, Value Analysis, Materials Management)
Development and implementation of contract and price negotiations/contract management with desired outcomes of obtaining committed business at the highest margins possible
Effective collaboration with sales management, internal partners/stakeholders, Standard of Care Specialist, and customers
Effective utilization of AVANOS DH-NeoMed sales and marketing resources necessary to meet objectives
Effective territory budget management and utilization of AVANOS DH sales support resources, per compliance policy
Active participation with the Region Manager in the strategic and tactical planning processes
Your qualifications
Required:
Bachelor's degree required
At least 3 or more years of sales experience in B2B or the Health Care industry.
Proof of a successful track record
Demonstrates strong communication and interpersonal skills
Evidence of continued personal and professional growth and development
Excellent knowledge of PC-based applications (Windows, Word, Excel, and PowerPoint) is required.
Tactfully Aggressive
Comfortable in a Hospital Setting
Travel by car required
Preferred:
5 years of Medical Device Sales Experience Preferred; Capital Experience Preferred, not required
Experience in Digestive Health products and related disease states
Prefer candidate to be in the Top 10% of Sales Force
Hospital Sales Experience Preferred
Salesforce.com experience preferred
The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position.
Salary Range:
The anticipated average base pay range for this position is $70,000.00 - $130,000.00. In addition, this role is eligible for an attractive incentive compensation program and benefits. In specific locations, the pay range may vary from the base posted.
#LI-Remote
Avanos Medical is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or any other characteristic protected by law. If you are a current employee of Avanos, please apply here
Join us at Avanos
Join us and you can make a difference in our products, solutions and our culture. Most of all, you can make a difference in the lives, people, and communities around the world.
Make your career count
Our commitment to improving the health and wellbeing of others begins with our employees - through a comprehensive and competitive range of benefits. We provide more than just a salary - our Total Rewards package encompasses everything you receive as an employee; your pay, health care benefits, retirement plans and work/life benefits.
Avanos offers a generous 401(k) employer match of 100% of each pretax dollar you contribute on the first 4% and 50% of the next 2% of pay contributed with immediate vesting.
Avanos also offers the following:
benefits on day 1
free onsite gym
onsite cafeteria
HQ region voted 'best place to live' by USA Today
uncapped sales commissions
ERP IT Operations Manager
Information technology consultant job in Irving, TX
Bioworld Merchandising is a leading design and distribution company of licensed and private label apparel, headwear & accessories to all retails channels. We collaborate with some of the most widely recognized brand and retail partners in the world. Employees of Bioworld consider it to be an honor and a privilege to be part of the hottest, most creative, dynamic company in the industry!
We are seeking skilled candidates who are excited to join this amazing team!
We Believe in Great Brands:
Our goal is to translate the brand story into product that is as innovative and distinctive as the brand itself.
Creative Culture:
Our multi-disciplinary team brings to our brand partners a unique mix of creative product design paired with merchandising expertise. We prize collaboration and believe innovation comes from a diversity of creative ideas.
We are the Market:
Our team believes in full immersion to gain insight into retail markets, contemporary culture and consumer reaction.
Position Overview
Reporting to the Director of Business Applications, the ERP IT Operations Manager is responsible for leading the strategic vision, implementation, and continuous improvement of our ERP systems. This role requires a blend of technical expertise, business acumen, and leadership capabilities to support enterprise-wide operations, exclusively within Microsoft Dynamics 365 Business Central.
The ideal candidate will drive innovation, ensure system reliability, and guide cross-functional teams to optimize business processes and maximize system performance.
Key Responsibilities
Define and manage the ERP program strategy, vision, and roadmap.
Lead the implementation, enhancement, and maintenance of ERP solutions, extensions, and third-party integrations.
Oversee Business Central upgrades and ensure version control across all platforms.
Develop and monitor KPIs to assess system performance and project effectiveness.
Collaborate across engineering, development, and business teams to ensure alignment and solution delivery.
Manage external vendor relationships and third-party developers.
Ensure integration of ERP initiatives with enterprise goals, adjusting scope, budget, or timelines as needed.
Utilize Agile/Scrum methodologies to manage project delivery.
Partner with business leaders to identify and prioritize technology solutions.
Provide detailed status reports on project progress, milestones, risks, and resources.
Lead, coach, and develop high-performing technical and functional teams.
Qualifications & Experience
Must have a minimum of 6 years of hands-on experience with Microsoft Dynamics 365 Business Central. Candidates without this experience will not be considered.
7+ years of experience with Microsoft Dynamics 365 Business Central (formerly Dynamics NAV).
Strong critical thinking, project planning, and multitasking skills.
Proven leadership experience managing ERP teams and initiatives.
Expertise in deploying, maintaining, and optimizing ERP systems and integrations.
Proficient in Agile methodologies and project execution.
Strong communication and stakeholder management skills.
Preferred:
10+ years of experience as a techno-functional lead with Dynamics 365 Business Central.
Experience leading full lifecycle ERP implementations (at least three).
Industry experience in retail manufacturing, Print on Demand (POD), or wholesale.
Functional knowledge of all BC modules and PLM systems.
Familiarity with third-party tools such as:
Insight Works (License Plating, Advanced Inventory Count, Scanners)
Lanham (eShip/eReceive, Inbound Container, OWR, Rate Shopping)
Experience with Power Apps and Power Automate.
Microsoft Certified: Dynamics 365 Business Central Functional Consultant Associate.
Six Sigma or APICS certification.
Knowledge of licensing and royalty structures.
Build and foster a high-performing team culture through development, recognition, and clear communication.
Oversee recruitment, hiring, training, and performance management of internal and external ERP team members.
Conduct regular performance reviews and implement strategies for professional growth and succession planning.
Provide mentorship and technical guidance to both functional and technical staff.
Education Requirement
Bachelor's degree in Information Technology, Computer Science, Business Management, or related field. Minimum 5 years of experience in ERP operations or a similar leadership role.
Work Schedule
Hours of operation: Monday-Friday: 8:30am - 5:30pm; extended work hours depending on volume. On-call availability for resolving emergency issues from home.
IT Systems Administrator - Manufacturing (Second Shift)
Information technology consultant job in Austin, TX
We're Hiring: Information Management Coordinator (Second Shift)
Are you an experienced IT professional ready to take on a hands-on role in a fast-paced manufacturing environment?
Join our team and help drive operational excellence through smart tech solutions and infrastructure support.
What You'll Do
Manage server installations, upgrades, and performance.
Troubleshoot end-user systems and support shop floor technology.
Monitor network security and ensure compliance with IT policies.
Lead disaster recovery planning and implementation.
Collaborate with external service providers and support ISO initiatives.
Maintain IT inventory and align assets with financial records.
What We're Looking For
Degree in Computer Science, Networking, or related field.
3+ years of IT administration experience (automotive industry a plus).
Experience in international environments preferred.
Fluent in English; Spanish, French, or German is a plus.
Strong skills in process excellence, customer commitment, and communication.
Why Join Us?
Global exposure in a tech-forward environment.
Career growth opportunities.
Direct impact on production and operations.
Collaborative, high-performance culture.
Work Environment
On your feet throughout the shift; lift up to 50 lbs.
Frequent movement: bending, twisting, climbing.
Facility is not climate-controlled - hot summers, cold winters.
Moderate noise levels; fast-paced production deadlines.
Flexibility and independence required.
IT Application Analyst (Finance)
Information technology consultant job in Plano, TX
The Finance Application Analyst plans, implements, and enhances finance systems with a primary focus on SAP FICO. Partnering with internal stakeholders and vendors, this role translates business requirements into functional specifications, configures SAP solutions, and supports end users through training and change management. The analyst also ensures system reliability, performance, and security through proactive monitoring and best practice governance.
General Job Duties and Responsibilities:
Finance System Planning & Implementation: Lead/participate in roadmap, fit gap, and deployment activities; coordinate with internal teams and vendors for on time delivery.
Solution Design & Configuration: Configure and enhance GL, AP, AR, AA, Cost/Profit Center accounting, and related integrations per current design and business requirements.
Requirements & Specifications: Elicit and analyze business needs; create functional specs (incl. integrations, reports, forms, and controls); collaborate with developers on build, test, and release.
Testing & Cutover: Define test scenarios/scripts, support UAT, manage defect triage, and assist with data migration and cutover planning.
Support & Training: Provide tier2/3 support, knowledge articles, and end-user training for new implementations or changes.
Reliability, Performance & Security: Monitor jobs/interfaces, data integrity, and access controls; partner with IT security/compliance on audit readiness and best practices (e.g., SOX related controls where applicable).
Documentation & Governance: Maintain configuration documentation, process flows, and change logs; follow change management procedures and SDLC standards.
Cross Functional Collaboration: Work with Finance, Accounting, Procurement, and IT to optimize processes and resolve issues; align deliverables with close cycles and reporting deadlines.
Continuous Improvement: Identify automation and analytics opportunities (e.g., Fiori, workflow, dashboards) to improve accuracy, cycle time, and user experience.
Other duties as assigned.
Supervisory Responsibilities:
This job has no supervisory responsibilities
Qualifications:
Bachelor's degree in Computer Science, Information Technology, or related field preferred, or equivalent work experience in SAP FICO implementation.
Minimum 5 years of relevant hands-on SAP FICO implementation (design, configuration, testing, deployment, and support) experience, preferably in a eMobility, consumer electronics, or powersports.
Strong understanding of core finance processes: chart of accounts, invoicing, payments, vendor management, period close, and compliance.
Ability to manage multiple assignments in a fast-paced environment; strong troubleshooting and stakeholder communication.
Experience with SAP S/4HANA (Fiori), CO‑PA, tax and bank integrations, and IDoc/Interface troubleshooting is highly preferred.
Exposure to adjacent SAP modules (MM/SD) and basic ABAP debugging for issue isolation is a plus.
Experience with SOX controls, security/role design, and audit support is a plus.
Familiarity with project tools (e.g., JIRA/Azure DevOps) and process mapping (e.g., Visio/BPMN) is a plus.
Bilingual in English and Mandarin is a plus.
Physical Demands:
This role is primarily office-based and involves prolonged periods of computer work, frequent virtual meetings, and regular collaboration across departments and vendors. Occasional off-hours support may be required during cutovers, month end activities, or critical releases. Light lifting of laptops or documents (up to 25 pounds) and occasional travel for workshops or go lives may be necessary. Specific vision abilities required for this job include close vision, color vision, and the ability to adjust focus.
EEO Statement:
Segway Inc. is committed to providing Equal Opportunity in Employment to all applicants and employees regardless of race, color, religion, gender, age, national origin, military status, veteran status, handicap, physical or mental disability, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
Sap Advanced Business Application Programming Technical Consultant
Information technology consultant job in Dallas, TX
Job Title: SAP ABAP Technical Lead - Plan to Perform
Duration: Full-time
Interview Process: Video Interview
Visa: U.S. Citizens or Green Card Holders only (due to government contract requirements)
Key Responsibilities
Lead and oversee SAP ABAP development across Plan to Perform processes
Design, develop, and enhance ABAP programs, including Reports, Interfaces, Conversions, Enhancements, and Forms (RICEF)
Provide technical leadership for SAP modules such as PP, APO, S/4HANA P2P, and related planning solutions
Translate functional requirements into technical designs and specifications
Ensure adherence to SAP best practices, coding standards, and performance optimization
Support system integrations, IDocs, BAPIs, RFCs, and APIs
Manage technical design reviews, code reviews, and mentoring of ABAP developers
Troubleshoot complex production issues and drive root-cause analysis
Collaborate with business stakeholders, functional consultants, and project managers
Support SAP upgrades, migrations, and S/4HANA transformations
Required Skills & Qualifications
8+ years of SAP ABAP development experience
Strong hands-on experience with Plan to Perform / Plan to Produce business processes
Expertise in ABAP Objects, CDS Views, AMDP, Enhancements, and User Exits
Experience with SAP PP, APO, IBP, or S/4HANA Manufacturing solutions
Strong knowledge of RICEF development and integration techniques
Experience leading technical teams and managing offshore/onshore coordination
Solid understanding of performance tuning and debugging
Principal IT Governance Analyst
Information technology consultant job in Coppell, TX
***We are unable to sponsor for this permanent full-time W2 role***
is bonus eligible***
Prestigious Financial Company is currently seeking a Principal IT Governance Analyst. Candidate will be responsible for the development, implementation and oversight of programs within IT. Ensures the overall effectiveness and adherence to the governance framework and ongoing evaluation of IT's internal control environment.
Responsibilities:
Partner cross-functionally to analyze control data and drive continuous improvement in IT delivery processes and control frameworks
Develop sophisticated dashboards and analytical reports that demonstrate control adherence and highlight strategic improvement opportunities
Spearhead the development of key performance indicators (KPIs), key risk indicators (KRIs), and advanced metrics to empower IT leadership decision-making
Design and implement standardized communication templates and executive-level presentation materials that effectively convey complex technical information
Create comprehensive reports for senior and executive management that drive informed decision-making and strategic planning
Serve as a trusted advisor to stakeholders on control-related matters, providing clear guidance and recommendations
Lead multifaceted projects involving multiple systems, ensuring alignment with governance frameworks and regulatory requirements
Perform comprehensive gap analyses between existing controls and regulatory requirements, mapping processes to industry standards
Establish and maintain continuous monitoring frameworks to ensure ongoing compliance and control effectiveness
Provide subject matter expertise across various IT process domains
Collaborate closely with compliance and internal audit teams to ensure alignment of IT controls with regulatory expectations
Support remediation activities for identified findings, working with key IT stakeholders to implement effective solutions
Serve as a governance liaison during regulatory examinations and audit engagements
Identify and recommend emerging technologies and tools that enhance efficiency, quality, and security across IT systems
Anticipate emerging risks and proactively develop mitigation strategies
Lead special IT projects as needed to address organizational priorities
Apply strategic thinking to complex technical challenges, supporting teams in developing innovative solutions
Perform other duties as assigned that align with organizational objectives and department needs
Qualifications:
[Required] Strong analytical and data reporting skills
[Required] Ability to work across multiple levels of management
[Required] Able to succeed in fast-paced environment with frequent changes
[Required] Comfortable communicating with both technical and non-technical audiences
[Required] Takes the initiative to research, learn and deliver; anticipates the play
[Required] Humble, collaborative, and focused on making sure the entire team succeeds
[Required] Excellent oral and written communication skills
[Required] Working knowledge and experience of IT control frameworks and industry standards such as ITIL, COBIT, NIST Cybersecurity Framework (CSF), or similar industry-accepted standards and the principles embedded within them
[Required] Excel
[Required] PowerPoint
[Required] Dashboard reporting tools (e.g. Tableau and JIRA)
[Preferred] Experience with Security and DevOps tools
[Preferred] Integrated GRC management solutions such as Archer
Education and/or Experience:
[Required] BS degree in Computer Science, similar technical field, or equivalent practical experience
[Required] 10+ years of work experience
[Preferred] Work experience in the capital markets or information technology industry
Night Shift IT Support Technician
Information technology consultant job in Dallas, TX
We are seeking dedicated and skilled IT Support Technicians to join our 2nd and 3rd shift support teams. These roles are critical in ensuring 24/7 support coverage for our clients and internal operations. As part of our Managed Services team, you will provide responsive, high-quality technical support to resolve issues quickly and maintain customer satisfaction.
The Role
We are seeking dedicated and skilled IT Support Technicians to join our after-hours support teams. These roles are critical in ensuring 24/7 support coverage for our clients and internal operations. As part of our Managed Services team, you will provide responsive, high-quality technical support to resolve issues quickly and maintain customer satisfaction.
Hours will be: Rotating schedule
Shift A: Mon 7:00 pm - 7:00 AM, Tue 7:00 pm -7:00 AM, Sat 7:00 AM - 7:00 pm
Shift B: Wed 7:00 pm - 7:00 AM, Thu 7:00 pm -7:00 AM, Sun 7:00 AM - 7:00 pm
Shift C: Fri 7:00 pm - 7:00 AM, Sat 7:00 pm - 7:00 AM, Sun 7:00 pm - 7:00 AM
Role will be hiring for a December 2025/January 2026 start date
Key Responsibilities
Serve as the first point of contact for all incoming technical support requests (phone, email, or ticketing system).
Diagnose, troubleshoot, and resolve hardware, software, and network issues.
Escalate complex problems to higher-tier support teams as necessary.
Monitor systems, networks, and alerts proactively to identify and address potential issues before they escalate.
Document all support interactions, troubleshooting steps, and resolutions in the ticketing system.
Provide excellent customer service while maintaining professionalism under pressure.
Support onboarding of new users, including setting up accounts, access, and hardware.
Follow standard operating procedures (SOPs), service-level agreements (SLAs), and escalation protocols.
Participate in shift turnover to ensure smooth knowledge transfer between teams.
Knowledge, Skills, and Abilities Required
1-2 years of experience in IT support, helpdesk, or related role.
Strong troubleshooting skills in Windows/Mac OS, Office 365, and common business applications.
Basic understanding of networking (DNS, DHCP, TCP/IP, VPN).
Excellent verbal and written communication skills.
Ability to work independently with minimal supervision during off-hours.
Preferred:
Experience in a Managed Service Provider (MSP) environment.
Certifications such as CompTIA A+, Network+, or Microsoft certifications.
Familiarity with RMM tools, ticketing systems, and remote desktop solutions.
Education & Experience
BA/BS degree, preferably in Business Administration or a related field.
MBA/MS preferred but not required.
5 years of experience in project management (MSP or IT services experience highly desirable).
PMP, CAPM, or ITIL certification a plus.
Benefits
Competitive salary based on experience and qualifications.
Health, vision, and dental benefits.
Performance-based incentives and generous bonus opportunities.
Full on-the-job training & support.
Fun, collaborative working environment and culture.
Excellent opportunities for career advancement.
System Integrator
Information technology consultant job in El Paso, TX
Systems Integrator - Water/Wastewater
About the Role:
We are seeking a Systems Integrator with experience in water and wastewater projects to support both design and field operations. This position offers the opportunity to work across a range of projects that combine automation, controls, and mechanical/electrical systems. The ideal candidate will be comfortable bridging office-based engineering work with hands-on field implementation.
Key Responsibilities:
Integrate automation, control, and electrical systems for municipal and industrial water/wastewater facilities.
Support design, programming, testing, and commissioning of control systems (PLC/HMI/SCADA).
Perform field work, including installation support, system startup, and troubleshooting.
Collaborate with engineers, contractors, and end users to ensure smooth system operation and project success.
Develop documentation, drawings, and reports related to system integration and performance.
Qualifications:
Bachelor's degree in Electrical, Mechanical, or Control Systems Engineering or equivalent technical experience.
3+ years of relevant experience with system integration, automation, or controls-preferably in the water/wastewater sector.
Hands-on experience with PLC and HMI programming (Allen-Bradley, Siemens, or similar).
Understanding of electrical schematics, panel layouts, and field instrumentation.
Willingness to perform field work and travel locally for site support.
What We Offer:
Opportunity to work on meaningful infrastructure projects.
Collaborative environment with both office and field-based responsibilities.
Professional development and long-term growth potential.
Senior IT Infrastructure Manager
Information technology consultant job in Houston, TX
We are ERock!
Enchanted Rock is a leader and innovator of Electrical Resiliency-As-A-Service. Our advanced dual-purpose microgrids protect companies, critical infrastructure, and communities from unexpected power outages, ensuring business continuity and civic durability.
Enchanted Rock's dual-purpose microgrids use natural gas and renewable natural gas (RNG) to drive the nation's most dependable microgrids - all while producing significantly lower to zero carbon emissions than traditional diesel backup generators. Enchanted Rock solutions provide 24/7/365 monitoring, optimization, and forecasts to enable worry-free, reliable power for businesses. The Enchanted Rock solution brings together patented technologies, advanced dual-purpose microgrid designs and integrated end-to-end services. The Power is On and we keep it on.
What you'll do…
The Senior IT Infrastructure Manager will serve as a highly technical leader responsible for the end-to-end management, reliability, and performance of the company's IT and OT infrastructure, systems operations, and critical technology services. This role will drive the architectural direction and execution of technology initiatives across hybrid IT/OT environments while ensuring operational excellence, cybersecurity resilience, and regulatory compliance in alignment with the company's strategic objectives. This is a person who thrives in the weeds, someone who enjoys digging into infrastructure, troubleshooting complex issues and setting an example as the teams resident "IT nerd".
You'll make an impact by:
Technical Leadership
Developing and executing a comprehensive IT/OT strategy aligned with future business objectives.
Partnering with senior leadership to identify and implement technology solutions that will drive business growth and operational excellence.
Technology Management & Operations
Overseeing the full lifecycle of IT/OT infrastructure and systems, including enterprise and field networks, servers, databases, M365, SCADA, NOC, and cloud environments.
Ensuring the reliability, availability, scalability, and security of critical systems essential to business continuity.
Leading disaster recovery, backup, and system resilience initiatives to minimize downtime and enhance business continuity.
Compliance and Security
Partnering with cybersecurity leadership to develop and enforce technology policies and frameworks that will ensure compliance with NERC CIP and other regulatory standards.
Supporting ongoing security assessments and audits by providing infrastructure and operational expertise to identify and mitigate risk.
Project Management
Leading complex infrastructure and systems projects, including modernization, integration, and digital transformation initiatives.
Ensuring projects meet defined scope, budget, schedule, and quality objectives while preserving operational stability.
Budget and Resource Management
Developing and managing IT/OT budgets to ensure efficient and cost-effective allocation of resources.
Overseeing procurement, installation, and maintenance of hardware, software, and infrastructure.
Team Development
Building and developing a high-performing, cross-functional IT/OT team through mentorship, training, and career development.
Setting clear performance objectives, conducting regular reviews, and supporting professional growth and technical excellence.
You'll sweep us off our feet if you:
Demonstrate proven expertise in cloud platforms (Azure) with experience in hybrid cloud architectures and migrations.
Have successfully led large-scale infrastructure modernization projects or digital transformation initiatives.
Bring experience with enterprise networking technologies, including SD-WAN, network segmentation, and OT network security.
Have some hands-on experience with Industrial Control Systems including SCADA systems, PLCs DCSs in critical infrastructure environments.
Possess deep knowledge of Microsoft 365 ecosystem including advanced SharePoint, Teams, and Power Platform implementations.
Have experience with Infrastructure as Code (IaC) tools and DevOps methodologies applied to infrastructure management.
Have worked in the energy, utilities, or critical infrastructure sectors with understanding of operational requirements and regulatory landscapes around NERC Critical Infrastructure Protection (NERC CIP) and North America's bulk electric system.
What you'll need:
Bachelor's degree in Information Technology, Computer Science, or a related field or equivalent experience.
Minimum 10 years of progressive technology leadership experience in IT/OT operations, with recent senior management responsibility within the last 2-3 years.
Deep knowledge of technology infrastructure, systems, and applications across IT/OT environments
Strong budgeting and financial management skills with the ability to prioritize resources cost-effectively.
Experience in strategic planning, execution, and project management
Exceptional leadership, communication, and interpersonal skills
Strong organizational abilities and attention to detail
Ability to thrive in a fast-paced, rapidly changing environment.
Experience with North American Electric Reliability Corporation (NERC) standards and compliance requirements
Physical requirements and working conditions: Must possess mobility to work in a standard office setting and to use standard office equipment, including a computer, stamina to maintain attention to detail despite interruptions, strength to lift and carry files weighing up to 20 pounds; vision to read printed materials and a computer screen, and hearing and speech to communicate in person and over the telephone. Position requires ability to work under pressure and maintain tight deadlines.
Your Rewards!
Medical, Dental, Vision, and Prescription Drug Insurance
Company-Paid Life Insurance
Disability Insurance
Paid Family Leave
Flexible Spending Account (FSA)
Health Savings Account (HSA)
Wellness Programs and Incentives
401(k) Retirement Plan & Company Match
Paid Time Off - Sick & Vacation Time
Paid Holidays
Hybrid Work Schedule!
Cool Open-Office Concept
Do you have what it takes to join the Enchanted Rock team? Send us your resume today. Be yourself and keep it useful, funny, and cool!
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
At Enchanted Rock, we embrace diversity, including all the unique characteristics that make us human: race, age, sexual orientation, gender identity, religion, disability, and education - to name a few. We understand and recognize that diverse backgrounds and perspectives strengthen our teams and our business. The foundation of our diversity efforts is closely tied to our core values specifically our value of “The Team” which includes “Mutual Respect, Openness, and Honesty.”
Information Technology Technician
Information technology consultant job in Plano, TX
**Applicants must be able to work onsite in Plano, TX 75075**
Information Technology Technician
2-year Contract
40-Hours Per Week
Pay Range: $18-$20/hr
Required Skills & Experience
• 1+ years of IT Support experience in a professional environment
• Experience troubleshooting software, hardware and other desktop issues
Job Description
An employer is looking for a Desktop Support Technician to support one of Insight Global's largest enterprise sites in Plano, Texas. This person will be doing standard technical support ranging from troubleshooting Microsoft related issues, general user access issues, network connectivity, hardware swaps, PC setup, and other IT support responsibilities. Candidates must have strong communication, high sense of urgency, and excellent customer service experience. They also must feel confident working in an environment without a lot of training or guidance - this isn't always with a team. Must have experience with repairing and/or working with computer hardware and troubleshooting some software. This role supports hardware and software break/fix and some IMACD work both in the service center and field including traveling to sites near by.
Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role are available. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
Network Security & IT Systems Engineer
Information technology consultant job in Fort Worth, TX
Base Comp: 120-180K base (Flexible Compensation)
We're hiring an Network Security & IT Systems Engineer for a Fort Worth-based private investment firm. This role combines hands-on systems administration, network & security engineering, and strategic problem-solving, with a focus on clear communication across technical and non-technical teams. You'll join a small, collaborative group that values initiative, ownership, and creativity. If you're technically sharp and eager to make an impact in a fast-paced environment, we'd love to hear from you.
Responsibilities:
Design, maintain, and troubleshoot LAN/WAN, VPN, wireless networks, and Windows-based server environments; lead infrastructure projects including storage, virtualization, and automation.
Develop scripts to streamline tasks, manage endpoint protection, disaster recovery, backups, and access controls to ensure system integrity.
Exploring and integrating AI solutions into workflows and infrastructure.
Skills & Experience Required:
Targeting 2-5+ years of related hands-on experience
Bachelors Degree with 3.25+ GPA
Operating in a Windows-based environment - Microsoft Azure, Office 365, SharePoint
Familiar with Cisco, PowerShell, SQL, Azure Open AI
If joining us sounds like where your next chapter career-wise begins, apply today! Please apply through the advert and feel free to email me directly at for any specific questions regarding the role.
Technical Support Engineer-Houston
Information technology consultant job in Houston, TX
Responsibilities
Responsible for product technical support for customers in the North America region including remote assistance and on-site support.
Answer various technical questions raised by customers during equipment installation, configuration, debugging and operation.
Track and solve problems that occur during product use, and collaborate with the R&D or quality team at the headquarters to ensure problem closure.
Assist the sales and project teams in providing pre-sales technical support, introducing solutions and conducting technical exchanges with customers.
Provide regular product training and technical guidance to customers.
Write technical documents, case summaries and problem analysis reports.
Assist in the implementation of projects in this region, including the implementation of technical solutions and delivery support.
Participate in technical upgrade testing and provide feedback on product localization adaptation suggestions as needed.
Qualifications
Bachelor's degree or above, majoring in computer science, electronics, communications, vehicle engineering or related fields is preferred. Bachelor's degree or above, majoring in computer science, electronics, communications, vehicle engineering or related fields is preferred.
Proficient in English, with fluent written and oral communication skills (advantage if you can read and write chinese)
Familiar with Linux systems, basic network knowledge, remote debugging tools and other technologies.
Excellent customer communication skills and problem analysis abilities, with strong stress resistance and service awareness.
Able to adapt to long-term overseas business trips. Able to be away from home for extended period.
职位描述
负责北美区域客户的产品技术支持,包括远程协助和现场支持
解答客户在设备安装,配置,调试,运行过程中的各类技术问题
跟踪并解决产品使用中出现的问题,与总部研发或质量团队协作推动问题闭环
协助销售及项目团队开展售前技术支持,方案介绍及客户技术交流
为客户提供定期的产品培训和技术指导
撰写技术文档,案例总结及问题分析报告
协助完成本区域的项目实施工作,包括技术方案落地和交付支持
根据需要参与技术升级测试与产品本地化适配建议的反馈
任职要求:
本科及以上学历,计算机,电子,通信,车辆工程等相关专业优先
熟练掌握英语,具备流利的英语书面和口语表达能力 (中文读写能力是优势)
熟悉Linux系统,网络基础知识,远程调试工具等技术
优秀的客户沟通能力与问题分析能力,具备较强的抗压能力和服务意识
能适应长期海外出差
Cloud Infrastructure Engineer
Information technology consultant job in Dallas, TX
We are seeking a highly skilled Cloud Infrastructure Engineer to lead the migration of Smart TV and Mobile Cloud backend services from AWS to Microsoft Azure. This position focuses on re-architecting backend platforms that power connected TV ecosystems, mobile companion apps, streaming APIs, personalization, and telemetry pipelines.
The role requires a deep understanding of AWS and Azure cloud environments, infrastructure automation, and enterprise-grade disaster recovery (DR) strategies. The ideal candidate will ensure the platform's resilience, scalability, and cost efficiency while maintaining business continuity for millions of active users.
Key Responsibilities:
Cloud Migration & Architecture
Lead the end-to-end migration of Smart TV and mobile backend services from AWS to Azure, ensuring minimal downtime and seamless service continuity.
Map AWS workloads (EKS, Lambda, S3, DynamoDB, API Gateway, Cognito) to Azure equivalents (AKS, Azure Functions, Blob Storage, Cosmos DB, API Management, Azure AD B2C).
Design Azure-native architectures for performance, observability, and reliability.
Develop Azure Landing Zones, networking architecture (VNet, ExpressRoute, Private Link), and governance frameworks for the migrated workloads.
Infrastructure Automation & Operations
Implement Infrastructure-as-Code (IaC) using Terraform for standardized deployments.
Build CI/CD pipelines using Azure DevOps for backend microservices, API gateways, and telemetry collectors.
Configure monitoring, logging, and alerting using Azure Monitor, Application Insights, and Log Analytics.
Optimize mobile/TV backend workloads through autoscaling, caching (Azure Front Door, Redis), and CDN integration.
Disaster Recovery (DR) & Business Continuity
Design, implement, and maintain DR and high availability strategies across multiple Azure regions.
Develop data backup, restore, and replication plans using Azure Backup, ASR (Azure Site Recovery), and Geo-Redundant Storage (GRS).
Define and maintain RTO (Recovery Time Objective) and RPO (Recovery Point Objective) targets for all critical services.
Automate failover and failback processes using ARM templates, Runbooks, or Azure Automation.
Conduct regular DR drills to validate operational readiness and failover reliability.Security, Compliance & Performance
Implement Zero Trust architecture, RBAC, and Managed Identities for all Azure resources.
Secure credentials and tokens with Azure Key Vault.
Apply API security policies (OAuth2, JWT, throttling, WAF) in Azure API Management.
Ensure compliance with GDPR, CCPA, and digital content protection policies for streaming and telemetry data.
Collaboration & Leadership
Partner with TV OS, mobile app, DevOps, and backend teams to ensure smooth migration and testing.
Document migration blueprints, runbooks, and DR response procedures.
Lead post-migration optimization efforts (cost, performance, and scalability).
Mentor junior engineers in Azure cloud operations and DR planning.
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Recruiter:
Name: Mukesh
Email: *********************************
Job-id: 25-53578
Systems Engineer - IV
Information technology consultant job in Irving, TX
Systems Engineer - IV Duration: Contract We are seeking a highly skilled Systems Engineer - IV to join our team in Irving, Texas. This is a fully in-office position requiring presence in the office 5 days a week. The ideal candidate will have expertise in prompt engineering, GitHub Copilot, AI LLM/SLM building and fine-tuning, and core API development using AI skills. The role involves leveraging AI capabilities to enhance code development speed and quality. You will be responsible for the design and development of medium to highly complex systems within the NSA architecture. This position also requires collaboration with IT and business partners to deliver NSA, MARVEL, and OMNI deliverables.
Responsibilities:
Design and develop medium to highly complex systems in NSA architecture.
Collaborate with GTS and business stakeholders to implement business requirements.
Work closely with business owners and subject matter experts on requirements gathering and design.
Implement Agile practices on all project and development work.
Ensure system reliability, scalability, and adherence to best security practices.
Develop and deliver high-quality tested code in collaboration with a global team of developers.
Drive the consolidation of tools and automation of performance results and data.
Work closely with the Quality Assurance team to ensure code quality and timely delivery of fixes for defects.
Lead medium to large-sized projects using both offshore and onshore resources, providing guidance to junior staff members.
Provide technical direction on solutions for various interfaces and APIs for internal and external systems.
Act as a technical SME for the eCommerce system and lead development teams.
Qualifications:
Bachelor's degree in computer science, software engineering, or a related field, or four or more years of work experience.
Six or more years of relevant experience demonstrated through work, military experience, or specialized training.
Experience in Java 8 reactive programming.
Knowledge of Spring Boot framework and its various modules.
Experience with REST services using JSON structures and methods like GET, POST, and PUT.
Experience with PNO layer and Cassandra DB.
Proficiency in Microservices, AWS, Docker, Kubernetes containerization, EKS, and GraphQL.
Experience with DevOps tools such as GIT, Jenkins, JIRA, Ansible, and Test-Driven Development tools (e.g., JUnit, Selenium, Sonar, Kibana, Grafana).
Experience in designing, developing, and troubleshooting API proxies.
Knowledge of service-oriented multi-tier applications.
Ability to manage multiple assignments and deliver integrated roadmaps for system maintenance and development.
Superior written and oral communication skills.
About PTR Global: PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit *****************
At PTR Global, we understand the importance of your privacy and security. We NEVER ASK job applicants to:
Pay any fee to be considered for, submitted to, or selected for any opportunity.
Purchase any product, service, or gift cards from us or for us as part of an application, interview, or selection process.
Provide sensitive financial information such as credit card numbers or banking information. Successfully placed or hired candidates would only be asked for banking details after accepting an offer from us during our official onboarding processes as part of payroll setup.
Pay Range: $60 - $65
The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision and 401K contributions as well as any other PTO, sick leave, and other benefits mandated by appliable state or localities where you reside or work.
If you receive a suspicious message, email, or phone call claiming to be from PTR Global do not respond or click on any links. Instead, contact us directly at ***************. To report any concerns, please email us at *******************
Systems Engineer Tier 2.5 (MSP)
Information technology consultant job in Denton, TX
A growing cybersecurity focused MSP in the Denton area is seeking a Systems Engineer Tier 2.5 to support continued client growth and help deliver infrastructure improvements across Microsoft cloud and on prem environments. This position is well suited for an engineer who enjoys a mix of escalations, discovery work, and steady project execution while working closely with senior technical leadership.
What You Will Do
• Participate in technical discovery, requirements gathering, and gap analysis across client environments
• Implement improvements within Microsoft 365, Azure, Intune, and Entra ID
• Support project work such as migrations, server refreshes, virtualization updates, and security hardening
• Handle escalations involving Windows Server, Exchange, identity, and connectivity issues
• Assist with scoping, documentation, and project planning in partnership with senior engineers
• Maintain organized documentation and follow established standards and best practices
What You Bring
• MSP experience required
• Experience with Windows 10 and 11 and Windows Server 2016, 2019, and 2022
• Knowledge of Microsoft Exchange 2016 and 2019
• Strong experience with Azure, Microsoft 365, Intune, and Entra ID
• Experience with Hyper V, VMware, and ESXi
• Solid troubleshooting skills, clear communication, and good documentation habits
Compensation and Benefits
• Salary range $100,000 to $110,000
• Medical, dental, vision, and life insurance
• Ongoing certification support and access to Microsoft cloud partner training resources
Linux Technical Support Engineer
Information technology consultant job in Austin, TX
Source One is a consulting services company and we're currently looking for the following individual to work as a consultant to our client, an autonomous vehicle company in Austin, TX.
Job Title: Technical Support Engineer - Contractor
Pay Rate: $34/hr (W-2)
Initial Duration: 12 months
Work Schedule: Evening shift, 2:00pm-11:00pm, Tuesday-Saturday
Description: Seeking a Technical Support Engineer to perform in-depth diagnostics on robot systems running NixOS, restore services, and clearly document and escalate incidents to development teams when needed. In this role, you'll work directly on live systems, analyzing logs, troubleshooting via SSH, and managing internal services to ensure operational reliability.
The ideal candidate is a technically curious, analytical problem-solver with strong communication skills and a methodical approach to troubleshooting. You're comfortable working hands-on in Linux environments, learning new tools quickly, and taking ownership of issues from diagnosis through resolution.
As a Technical Support Engineer, you'll:
- Diagnose onboard robot systems via SSH, performing rapid triage and resolving hardware/software issues.
- Review system health and logs (uptime, CPU/RAM/disk usage, time sync, systemd status, journalctl, dmesg) and execute updates or service restarts as needed.
- Maintain NixOS systems, verify version integrity, and complete post-update health checks.
- Use command-line tools for configuration, navigation, and log collection (grep, awk, sed, tar, nano/vim, chmod/chown, tmux).
- Conduct basic network diagnostics (ip addr/link/route) and analyze Grafana dashboards to correlate and confirm system alerts.
- Support hardware-level troubleshooting by identifying faulty components and validating replacements.
- Communicate effectively across teams using Slack and YouTrack, maintaining precise documentation of actions and findings.
Daily Tasks:
- Diagnostics on onboard systems via SSH
- Connect to robots over ssh, usage of internal pipeline utilities for check up and debug
- Working with dashboards, analyzing log files, identifying anomalies
- Perform rapid triage checking uptime, CPU/RAM/disk check-up, free space checks, time/synchronization health
Required Skills:
- Strong Linux CLI skills and comfort working on production hosts via SSH
- Proven ability to interpret system/service logs and reason from symptoms to root causes
- Practical knowledge of systemd/journalctl and basic networking tools
- Familiarity with NixOS concepts and workflows (or readiness to learn quickly)
- Clear written communication (incident notes, escalation summaries)
Infrastructure Engineer
Information technology consultant job in Houston, TX
Senior Cloud Infrastructure Engineer
We are seeking a highly experienced and strategic Senior Cloud Infrastructure Engineer / Architect with a minimum of 6+ years of extensive, hands-on experience in architecting, implementing, and administering scalable, secure, and automated cloud infrastructure solutions. The ideal candidate is a hands-on technical leader with a proven track record in designing multi-cloud solutions and driving modernization through advanced Infrastructure as Code (IaC) and DevOps methodologies. This role requires expertise in building reliable, efficient platforms across multi-cloud environments, specifically Microsoft Azure.
Core Competencies & Key Responsibilities
Cloud Architecture & Infrastructure as Code (IaC)
Design & Provisioning: Lead the design and provision of complex, scalable multi-cloud infrastructure (Azure and AWS), including VMs/EC2, AKS/EKS/ECS clusters, VNets/VPCs, and various storage solutions (Blob Storage, S3).
IaC Expertise: Develop, implement, and maintain advanced Infrastructure as Code (IaC) templates using Terraform modules and ARM Templates (or Bicep).
Secure State Management: Implement secure backend state management practices for Terraform.
Optimization: Configure and optimize Azure and AWS services (e.g., Load Balancers, Key Vault) for performance, cost, and reliability.
DevOps, CI/CD, and Containerization
Automation Frameworks: Design, develop, and lead CI/CD automation frameworks and multi-stage pipelines utilizing tools such as Azure DevOps, GitLab, GitHub Actions, or Jenkins.
Advanced CI/CD: Automate critical tasks, such as AKS cluster version upgrades with near-zero downtime.
Container Orchestration: Expertly orchestrate and manage containerized workloads using Docker and Kubernetes (AKS, EKS, ECS) to support mission-critical operations.
Scripting & Automation: Maintain proficiency in scripting and system automation using Python, PowerShell, and Bash.
Security, Governance, and Compliance
Governance Leadership: Lead the design and implementation of enterprise-wide cloud governance initiatives, including enforcing Azure tagging policies, naming conventions, and policy-driven compliance reporting using Azure Policy.
Security Implementation: Implement and enforce robust security protocols, including RBAC, SSO, and data access controls.
Secrets Management: Establish and maintain secure code pipelines and manage secrets using enterprise-grade tools like HashiCorp Vault and Sentinel.
Network Security: Configure and manage advanced network security solutions, including Azure Application Gateway (with WAF) and third-party firewalls (e.g., FortiGate).
Compliance: Ensure infrastructure security and compliance with organizational standards and regulations (e.g., HIPAA compliance).
Cloud Financial Management & Operations
Cost Optimization: Proactively identify and execute significant cost savings measures (target 35%+ reduction), including VM right-sizing, Reserved Instance planning, and idle resource cleanup.
Resource Hygiene: Develop scripts and automated processes to audit and clean up unused or orphaned resources (vnet, disks, public IPs, compute, storage).
Monitoring & Alerting: Configure and maintain enterprise monitoring solutions, including Azure Monitor and Log Analytics (or Application Insights) for proactive alerting, performance insights, and operational dashboards.
2. Specialized Data Platform Focus (Differentiator)
Snowflake Administration: Lead the end-to-end implementation and administration of the Snowflake cloud data platform, including account setup, virtual warehouse provisioning, and data ingestion (e.g., from AWS S3).
Data Governance & Security: Administer Snowflake security and governance by implementing RBAC, SSO, data masking policies, and secure views.
Optimization: Implement cost governance in Snowflake using Resource Monitors and auto-scaling warehouses and leverage advanced features like data sharing and zero-copy clone.
Big Data: Architect, deploy, and support multi-node Hadoop clusters (Cloudera/Hortonworks), implementing and securing services like HDFS, Yarn, Spark, Hive, and Zookeeper with Kerberos and Apache Sentry.
3. Required Qualifications & Competencies
Experience: Proven experience as a Senior Cloud/DevOps Engineer or Architect (or similar roles like Senior Cloud Developer or Cloud Systems Engineer) with 6+ years of hands-on experience.
Core Technical Stack: Deep expertise in Multi-Cloud Architecture (AWS, Azure), Terraform, CI/CD Automation (Azure DevOps/GitHub Actions), and Virtualisation, Storage concepts, Containerization & Orchestration (Docker, Kubernetes).
Proficiency: Hands-on experience with Python, Bash, and PowerShell.
Leadership: Demonstrated commitment to mentorship and collaboration to cultivate a high-performing culture.
Mindset: A strong focus on delivering reliable, scalable, and efficient platforms.
SCADA Systems Engineer
Information technology consultant job in Houston, TX
Full-Time Direct Hire
Houston, TX
On-site
This role supports operational technology across key areas including SCADA systems, control infrastructure, communications networks, and select third-party applications. The position ensures reliable data flow, system performance, and secure access across field and enterprise environments.
Key Responsibilities
Administer and support SCADA systems and field communications infrastructure.
Monitor and maintain control system hardware/software, ensuring uptime and data integrity.
Manage system access, security roles, and disaster recovery procedures.
Collaborate with internal teams and external vendors on infrastructure and application projects.
Develop and maintain reporting dashboards and system analytics.
Troubleshoot and resolve application issues and performance bottlenecks.
Assist in onboarding new technologies and systems integrations.
Provide user support, documentation, and occasional training.
Qualifications
Bachelor's degree in Computer Science, Information Systems, or equivalent experience.
5+ years supporting SCADA systems
Strong knowledge of SCADA protocols and network communications
Experience with Windows Server, TCP/IP and control systems
Familiar with Cygnet
Able to troubleshoot and resolve complex system issues independently.
Strong communication and cross-functional collaboration skills.
Preferred Skills
Scripting or programming experience.
Experience supporting oil & gas
Ability to guide users through system-related troubleshooting and enhancements.
System Engineer
Information technology consultant job in Plano, TX
About Us:
At DivergeIT, we're recognized for our innovative approach to IT consulting and managed services. We help organizations navigate digital transformation by delivering tailored technology strategies that drive business growth. We're seeking a highly skilled and motivated Systems Administrator to join our dynamic team and further our commitment to excellence.
Why Join DivergeIT?
At DivergeIT, we offer a collaborative and innovative work environment where your expertise will be valued, and your contributions will make a tangible impact. We are committed to supporting your professional growth through continuous learning opportunities and certifications.
What is the job like?
Consult with clients on their initiatives, provide Tier 3 Support, and special projects.
Provide Tier 3 Support for internal DivergeIT Teams across multiple client platforms.
Provide Technical Leadership to the Systems Operations Center and other teams.
Lead Crews formed to resolve complex technical issues.
Interact with Microsoft Advanced Support.
Administer and improve internal systems tools to improve operational support and compliance.
Act as Senior Technical lead on Security related incidents across a large client base.
Experience
Experience with designing and implementing networks with routers, switches, and multiple VLANs
Experience with implementing Active Directory environments from scratch
Powershell experience
Experience with client / server environments in Windows / SQL
What are the requirements?
5 Years of Systems Engineer experience (At least one Microsoft Expert certification within past 3 years)
Microsoft 365 expert (preferably with M365 Administrator Expert certification)
Microsoft Azure Fundamentals (AZ-900) Preferred
Microsoft Teams Configuration and Optimization Experience
Microsoft Defender (M365, Cloud & Endpoint) resolution background
Strong Network knowledge (preferably within Meraki systems) and various SMB firewall platforms
Proven background in virtualization technologies (e.g. Hyper-V, VMWare, etc.)
RMM and Network Tools Automation and Powershell scripting background
Benefits include (once eligible):
Health Insurance
Dental Insurance
Vision Insurance
Unlimited PTO
401(k) with a matching program
System Engineer
Information technology consultant job in Allen, TX
Must Have Technical/Functional Skills
1. Basic to moderate understanding of Salesforce.
2. Strong understanding of SQL, including the ability to write and analyze queries.
3. Familiarity with Linux file systems and basic commands.
4. Experience with or understanding ServiceNow for IT service management
5. Basic knowledge of ETL (Extract, Transform, Load) processes and tools.
6. Proficiency in working with XML and JSON file formats
7. Experience in interacting with RESTful APIs.
8. Familiarity with Splunk for searching, monitoring, and analyzing machine-generated data.
9. Experience in using testing tools for API testing and development such as Postman.
Roles & Responsibilities
10. Collaborates with client team(s) to improve their level of technical knowledge and understanding of products.
11. Assists the client team(s) with coordinating scheduling of project processing steps and how to use priority
requests appropriately.
12. Acts as technical resource to sales personnel on existing accounts or running tests for prospective accounts for
the client team(s).
13. Documents change and additions to internal technical processes and on client-specific projects and disseminate
information to appropriate personnel.
14. Interprets client specifications and instructions of high complexity for Technical Solutions personnel and explains
how to appropriately apply theory to this practice.
15. Defines and implements quality control/troubleshooting standards and procedures for the department.
16. Creates and provides necessary quality control reports, output files, and summarized data reports.
Salary Range $110,00 to 115,000 a year.