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Information technology internship vs information technology/support technician

The differences between information technology interns and information technology/support technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an information technology internship and an information technology/support technician. Additionally, an information technology/support technician has an average salary of $45,591, which is higher than the $35,342 average annual salary of an information technology internship.

The top three skills for an information technology internship include java, customer service and python. The most important skills for an information technology/support technician are customer service, troubleshoot, and computer system.

Information technology internship vs information technology/support technician overview

Information Technology InternshipInformation Technology/Support Technician
Yearly salary$35,342$45,591
Hourly rate$16.99$21.92
Growth rate10%10%
Number of jobs147,638161,748
Job satisfaction--
Most common degreeBachelor's Degree, 61%Bachelor's Degree, 51%
Average age4242
Years of experience22

What does an information technology internship do?

When it comes to an information technology internship, one of the primary responsibilities is to follow directions from supervisors and gain practical experience. Most of the tasks revolve around lending assistance in generating codes and building a database, participate in troubleshooting, and developing network systems under the supervision of more experienced colleagues. Furthermore, the tasks will vary on the directions handed, which is why it essential to coordinate with team members at all times and adhere to the guidelines and policies of management.

What does an information technology/support technician do?

An information technology (IT) support technician is an individual who is responsible for providing support and troubleshoots software and hardware problems faced by customers. As for larger organizations that have their own IT department, technicians must work together internally with their IT staff members. IT support technicians are involved in inspecting and resolving minor local area network and wireless network issues, which include TCP/IP, DHCP, and VPN. They are also required to obtain an associate's degree in computer science or related field.

Information technology internship vs information technology/support technician salary

Information technology interns and information technology/support technicians have different pay scales, as shown below.

Information Technology InternshipInformation Technology/Support Technician
Average salary$35,342$45,591
Salary rangeBetween $26,000 And $47,000Between $31,000 And $66,000
Highest paying CityLos Angeles, CASan Francisco, CA
Highest paying stateHawaiiPennsylvania
Best paying companyAlixPartnersMicrosoft
Best paying industryManufacturingTechnology

Differences between information technology internship and information technology/support technician education

There are a few differences between an information technology internship and an information technology/support technician in terms of educational background:

Information Technology InternshipInformation Technology/Support Technician
Most common degreeBachelor's Degree, 61%Bachelor's Degree, 51%
Most common majorComputer ScienceComputer Science
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Information technology internship vs information technology/support technician demographics

Here are the differences between information technology interns' and information technology/support technicians' demographics:

Information Technology InternshipInformation Technology/Support Technician
Average age4242
Gender ratioMale, 77.0% Female, 23.0%Male, 85.4% Female, 14.6%
Race ratioBlack or African American, 10.6% Unknown, 5.3% Hispanic or Latino, 14.8% Asian, 14.8% White, 54.1% American Indian and Alaska Native, 0.4%Black or African American, 10.7% Unknown, 5.3% Hispanic or Latino, 15.7% Asian, 13.2% White, 54.6% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between information technology internship and information technology/support technician duties and responsibilities

Information technology internship example responsibilities.

  • Manage internal company email software Linux programming to include making and changing file directories, installing programs via terminal command prompt.
  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Diagnose and resolve network issues; verify IP addresses for network connectivity.
  • Contact hundreds of employees to assist with computer replacements using VMWare.
  • Used VMware to expand virtual servers in addition to providing backup snapshots.
  • Distribute and install new desktop hardware/software, switches, and printers throughout classrooms.
  • Show more

Information technology/support technician example responsibilities.

  • Manage DHCP entries, assign and reserve IP addresses for different sites and locations.
  • Manage companies ShoreTel VoIP telephone system.
  • Manage and maintain network peripherals including printers, workstations and network connections.
  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Furnish technical assistance with VoIP system maintenance.
  • Use SCCM to remotely support and install software allowing for a reduction in troubleshooting times.
  • Show more

Information technology internship vs information technology/support technician skills

Common information technology internship skills
  • Java, 13%
  • Customer Service, 10%
  • Python, 6%
  • Troubleshoot, 6%
  • C++, 5%
  • Data Entry, 3%
Common information technology/support technician skills
  • Customer Service, 12%
  • Troubleshoot, 9%
  • Computer System, 6%
  • Desk Support, 5%
  • Phone Calls, 4%
  • Remote Desktop, 3%

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