Information technology manager jobs in Glenview, IL

The IT Systems Administrator may be required to perform duties that include elevated privileges. As a trusted custodian to the Company's sensitive information and/or systems you will be expected to maintain professional conduct and protect the confidentiality of any information to which you may have access. You will be expected to commit yourself to the highest standards of moral and business ethics. Essential Duties and Responsibilities Support a 2 million square foot warehouse environment Configure/Troubleshoot desktop issues and applications Assist staff with the installation, configuration, and ongoing usability of desktop computers, peripheral equipment, thin clients, and software within established standards and guidelines Configure/Troubleshoot handheld scanners, Access Points, and warehouse networking Cable/Replace any failed hardware for warehouse wireless support mounted at 30 feet and higher utilizing a scissor lift or fork lift Provide a point of escalation and support to the Technical Infrastructure Group Participate in weekend, night, and alternate shift maintenance activities, as required Perform general system administration duties in a Windows Active Directory environment Support, maintain and administer third party applications Produce appropriate documentation for application deployment, configuration, and related processes Participate in disaster recovery planning, testing and response Perform routine preventative maintenance on all hardware on a routine and scheduled basis Perform network troubleshooting to isolate and diagnose common network problems Non-Essential Duties and Responsibilities Enforce change management and compliance processes Work as a technical resource on assigned projects Independent analysis, communication, and problem solving Position is expansive and additional responsibilities can be added Additional duties as assigned by manager Job Qualifications - Education and Experience Excellent customer service and telephone skills, and experience in a professional service environment, with responsibility for supporting multiple applications and network environments College degree preferred but not required. Minimum of 3 years working experience in a warehouse environment preferred Must have a minimum of 3 years working experience and intimate proficiency with Microsoft Technologies, IBM AIX and UNIX Must have a minimum of 3 years working experience with Active Directory administration and troubleshooting Must have experience supporting mobile email devices such as Blackberry, iPhone (and other, similar technologies) Sound working knowledge of Internet/Intranet technologies including security features Sound working knowledge of network infrastructure and operations, including switching, routing, Ethernet, TCP/IP Working knowledge of remote access technology such as VPN or VM View Proficient and familiar with MS Office Professional Suite including the ability to fluently use Microsoft Word, Excel and PowerPoint Must have Good verbal and written communications skills Self-motivated and directed Must have very strong problem solving skills Physical Requirements General office environment requiring ability to: stand, walk, sit for extended periods of time speak and listen to others in person and over the phone use keyboard and read from computer screen and reports lift up to 15 lbs. Safety The candidate must be able to perform this job safely in accordance with standard operating procedures and good manufacturing practices, without endangering the health or safety of self or others. Supervisory Responsibility None

Senior IT PM- Dynamics 365 CRM/CE, Marketing Module *Only open to W2 - No sponsorship available at this time for visa holders, must be able to convert to full-time/perm with No sponsorship* Contract- Starts at 6 months Hybrid 3 days per week in downtown Chicago - Tuesday, Wednesday & Thursday Requirements Recent large-scale CRM implementation experience 12+ years of progressive leadership experience in CRM strategy, commercial operations, or business process transformation Experience in partnering with data teams to design meaningful workflows Deep understanding of sales, customer success, and service workflows Our client is seeking a Senior Project Manager with experience in leading a variety of highly integrated platforms with specific experience in implementing Dynamics CRM. The ideal candidate will have a strong background working in various project management methodologies with an ability to flex as needed, is comfortable with being proactive and responsive, pays close attention to details and has proven delivery success. Responsibilities: Ensure the quality and clarity of project scope, goals and schedule Assess and track RAID (Risks, Assumptions, Issues and Decisions) Work with SLL leader to Manage resources and budget Identify and track project schedule and deliverables using appropriate tools Proactively identify, track and resolve dependencies and challenges across project teams and stakeholders Manage relationships with internal and external technology and business stakeholders Draft and manage accurate project documents and reports Capture, follow-up and follow-through with project action items Communicate project progress, changes, and challenges at all levels Assist in aligning resources to the department's overall resource demands Coordinate with peer project managers to ensure effective collaboration, communications, and escalations

About the Company: Heartland Paving Partners is a superregional, self-performing provider of commercial asphalt and concrete maintenance and repair services across the Upper Midwest and expanding into the Northeast. Committed to excellence and customer satisfaction, Heartland delivers high-quality solutions and fosters strong partnerships within the industry. Job Description: The Manager, IT Infrastructure will be responsible for the stability, security, and scalability of the company's IT environment, including networks, servers, cloud services, and end-user support. This role ensures business continuity through effective infrastructure planning, monitoring, and incident response, while leading a team of IT professionals and contractors. Bachelor's degree in Information Technology, Computer Science, or related discipline. 7+ years of IT infrastructure management experience. Strong knowledge of networking, cloud services (Azure/AWS), and cybersecurity. Experience managing IT budgets and vendor contracts. Excellent problem-solving and leadership skills. Preferred Qualifications: Relevant certifications (CCNP, MCSE, AWS/Azure Solutions Architect). Experience in a multi-location, field-service or construction-related industry. Familiarity with hybrid cloud environments. Oversee network, server, and cloud infrastructure operations and security. Develop and implement IT infrastructure strategies aligned with business goals. Manage vendors and service providers for hardware, software, and telecommunications. Ensure robust cybersecurity measures and disaster recovery plans. Monitor system performance and implement improvements to optimize reliability. Supervise IT support for regional offices and field operations. Competitive salary Health, dental, and vision insurance Retirement plan with company match Paid time off & holidays Heartland Paving Partners is an organization committed to diversity and inclusion to drive our business results and create a better future every day for our diverse employees and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, protected veteran status, or any other characteristic protected by local, state, or federal law and will not be discriminated against on the basis of disability.

Senior Architect - Retail Merchandising (Full-Time) We're hiring a Senior Architect to lead architecture and solution design across core Retail Merchandising platforms. What you'll do: • Architect end-to-end Retail Merchandising solutions • Lead Integrated Planning, Demand Planning & Assortment Planning initiatives • Define architecture standards & governance • Partner with Business, SAP S/4, IT & Security teams • Evaluate new platforms & technologies What you bring: • 7+ years as a Solution/Enterprise Architect in Retail • Strong Merchandising domain knowledge (Master Data, Planning, Assortment) • Hands-on experience integrating Merch platforms with SAP S/4 • 2+ implementations as an architect in a retail environment • Strong communication & leadership skills Why this role: • Enterprise-scale retail transformation • High visibility & strategic impact • Modern merchandising platforms Interested? Apply on LinkedIn or message me to connect.

Title: IT System Admin Industry: Construction Salary: 30-38hrW2 Duration: 12 + month contract Skills: Sys admin exp, onprem and cloud based support exp, Microsoft exp Like to have skills: Microsoft cloud/on-prem, Azure, Intune, VMware, Veeam, Jira, Autodesk, Salesforce, Meraki, SQL Overview: Collaborate with internal teams across construction operations, finance, and project management. Assist with cloud migrations, upgrades, and modernization projects. Document infrastructure details, processes, and policies.

About Us Clayco is a full-service, turnkey real estate development, master planning, architecture, engineering, and construction firm that safely delivers clients across North America the highest quality solutions on time, on budget, and above and beyond expectations. With $7.6 billion in revenue for 2024, Clayco specializes in the "art and science of building," providing fast track, efficient solutions for industrial, commercial, institutional, and residential related building projects. The Role We Want You For The Project Development Manager will have responsibility for working with clients to define and develop projects from conceptual ideas and feasibility to a defined project that is ready for detailed design, procurement, and construction execution. You will focus on the development and implementation of Best-In-Class operations within our Industrial Business Unit of subject matter experts, engineers, estimators, and integrated constructability personnel to consistently deliver as a Solutions Provider that exceeds client expectations. In this role, you will have the opportunity to work with external engineering firms, members of our interdisciplinary engineering team, estimators, schedulers and construction experts, all working to develop the best possible collaborative delivery of project development to our clients. The Specifics of the Role Lead development and continuous improvement of processes, procedures and tools for efficient and consistent execution of Project Development operations. Work with the VP - Project Development, Project Executives and Business Unit Leaders on strategy and shaping the Project Development Group organization to provide Best-In-Class execution models for project development operations. Lead the consolidation and communication of best practices and lessons learned from project development execution. Through engaging communication, provide execution expertise, establishment of team goals, and alignment with project objectives. Develop and execute a communication and training plan, ensuring team members are informed of strategy, shared goals, objectives, individual responsibilities, best practices, and policies. Work with the Industrial team to engage with clients to fully understand priorities and ensure our execution strategy is aligned. Engage with third party engineers, vendors, and OEM's to understand their development processes, procedures and tools so we can integrate them into our approach; identify industry best practices and incorporate into our continuous improvement effort. Support the project teams as they develop and maintain the Division of Responsibilities (DOR) for their project, to include internal as well as third party and client responsibilities. Provide guidance to the project team on how to maintain efficient execution processes within a dynamic and ambiguous environment, with limited information, including documenting and communicating design assumptions internally and with the client. Work within a matrix environment to communicate and coordinate resource needs. Conduct/support monthly internal project performance status reviews. This role requires great flexibility to react to issues and short-fused client RFPs/requests while demonstrating an ongoing ability to: Deal with ambiguity and remain focused on successful project operations. Manage many varied personalities on the work team and at the client level. Communicate clearly and consistently with appropriate documentation. Communicate effectively with Clients at all levels, always looking for additional work. Oversee the monitoring and reporting on progress of projects against the execution plan; direct project teams on taking appropriate corrective action if progress is not in line with the plan. Contract and Scope Change Management: develop and champion best practices to identify, control, and communicate changes to project contract obligations and project design scope. Oversee project team's implementation of contract and scope change management process as required. Requirements Bachelor's Degree in mechanical, process, chemical, civil/structural, or electrical engineering, or related field; Master of Business Administration preferred, but not required 15+ years' experience in increasingly challenging positions, preferably in an engineering or construction organization 7+ years' experience in managing an engineering and design team of at least 20 or more 5+ years' experience performing engineering-related design or management within the industrial market Good negotiation, presentation and persuasion skills. Experienced in communicating ideas, winning approval, and reaching resolutions with a variety of audiences. Experience with management of projects and progression of ideas to execution in a complex environment. Strong analytical ability along with the capacity to interpret data and make recommendations. Comfortable with change and ambiguity; adaptable, collaborative and a systems thinker. Must be self-motivated, results oriented and must constantly coach in order to develop future leaders. Strong organizational and time management skills Strong written and verbal communications skills Attention to detail, with the ability to recognize discrepancies Ability to work independently as well as part of a team Some Things You Should Know Our clients and projects are nationwide - Travel will be required. No other builder can offer the collaborative design-build approach that Clayco does. We work on creative, complex, award-winning, high-profile jobs. The pace is fast! This position is classified as a safety-sensitive role in accordance with applicable state and federal laws. Candidates selected for this position will be subject to a comprehensive background check, which includes mandatory drug testing. Why Clayco? 2025 Best Places to Work - St. Louis Business Journal, Los Angeles Business Journal, and Phoenix Business Journal. 2025 ENR Midwest - Midwest Contractor (#1). 2025 ENR Top 100 Design-Build Firms - Design-Build Contractor (Top 5). 2025 ENR Top 100 Green Contractors - Green Contractor (Top 3). 2025 ENR Top 25 Data Center Builders - Data Center Contractor (Top 3). Benefits Discretionary Annual Bonus: Subject to company and individual performance. Comprehensive Benefits Package Including: Medical, dental and vision plans, 401k, generous PTO and paid company holidays, employee assistance program, flexible spending accounts, life insurance, disability coverage, learning & development programs and more! Compensation The salary range for this position considers a wide range of factors in making compensation decisions including but not limited to: Education, qualifications, skills, training, experience, certifications, internal equity, and location. It is not typical for an individual to be hired at or near the top of the range for the role and compensation decisions are dependent on the facts and circumstances of each case. The Clayco Nationwide salary range for this position is approximately $140,000 - $165,000 +/- annually (not adjusted for location).

Job Title: SAP Basis Consultant Experience Level: 5-8 years Work Hours: Flexibility to work outside of standard office hours as needed for production tasks. We are seeking an experienced SAP Basis Consultant who can manage SAP Basis activities independently. The ideal candidate should be proficient in handling SAP databases such as Oracle (Primary), SAP HANA (Primary), and DB2 (Secondary), with a solid grasp of Linux and Windows operating systems, as well as networking and storage infrastructure. Key Responsibilities: * Perform SAP system monitoring and resolve technical issues. * Administer SAP background jobs, transport management, and client administration. * Conduct performance optimization and system troubleshooting. * Carry out SAP database refreshes, system copies, kernel upgrades, and SAP installations. * Manage database administration for Oracle, SAP HANA, and DB2 environments. * Support SAP archiving processes and procedures. * Provide SAP security and role design expertise. * Set up and maintain IBP CI-DS, including task promotions. * Configure and troubleshoot SAP Cloud Connector. * Collaborate with cross-functional teams on SAP operations and enhancements. Preferred Skills & Experience: * Deep understanding of SAP architecture and Basis components. * Experience with SAP security audits, IBP roles, SAP BTP, and Charm administration is a plus. * Proven ability to work independently in a fast-paced environment. * Strong problem-solving and analytical skills. Additional Requirements: * Availability to work during non-business hours for critical production tasks. * Excellent communication skills and ability to coordinate with global teams. Nice to Have: * Hands-on experience in SAP BTP and SAP ChaRM (Change Request Management). * Prior involvement in audit activities related to SAP systems. Qualifications: * Bachelor's degree in Computer Science, Information Systems, or related field (or equivalent experience). * 5+ years of SAP Basis administration experience. * Strong knowledge of SAP NetWeaver, S/4HANA, and related components. * Experience with system refreshes, upgrades, and migrations. * Proficiency in database administration (HANA, Oracle, DB2 or SQL Server). * Familiarity with OS administration (Linux/Windows/Unix). * Exposure to SAP Solution Manager. * Knowledge of SAP Security and GRC is a plus. * Experience in SAP RISE environment is a plus. * Excellent problem-solving, troubleshooting, and analytical skills. * Strong communication skills to interact with business stakeholders, auditors, and IT teams. * Ability to work independently and manage multiple priorities in a fast-paced environment. Ability to adapt to evolving cloud technologies and security threats. * Experience working in large enterprise environments. Salary Target Range: $80,000 - $100,000, bonus eligible From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and vacation/sick days/parental leave. We also offer a 401(k) plan after three months of employment. Associates are vested in the RPM Pension plan after completing five years of service. Rust-Oleum offers 9 paid holidays and one floating holiday per year. You are also eligible to earn three weeks of vacation on an annualized basis. Rust-Oleum is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.

Reporting to the General Manager the IT Manufacturing Systems Analyst will help to support and optimize our manufacturing operations through effective use of our information technology systems. This position will be responsible for analyzing, designing, implementing and supporting IT systems critical to our production environment, ensuring efficiency, accuracy, and data integrity. This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time: * Serve as a primary point of contact and subject matter expert for IT-related issues and projects within the manufacturing environment. * Work with stakeholders to understand business goals and accordingly plan system roadmap and strategy. * Collaborate with manufacturing, engineering, quality, and other cross-functional teams to understand their business needs and translate them into technical requirements. * Analyze existing manufacturing systems and processes to identify areas for improvement, optimization, and automation. * Participate in the selection, implementation, and configuration of new manufacturing systems, including ERP, MES, PLM, and other related applications. * Manage relationships with vendors for new and existing software to optimize existing functions and identify new IT solutions that continue to meet the needs of the business. * Act as a liaison between business groups and IT teams to discover, plan and coordinate IT projects and enhancements. * Develop and maintain system documentation, including process flows, configurations, and user guides. * Provide technical support and troubleshooting for manufacturing systems, resolving issues in a timely and effective manner. * Assist in the development and execution of test plans for system implementations, upgrades, and modifications. * Participate in training end-users on manufacturing systems and processes. * Ensure data integrity and security within manufacturing systems. * Develop and generate reports and dashboards to provide insights into manufacturing performance and identify trends. * Contribute to the development and implementation of IT policies and procedures within the manufacturing context. * Manage small to medium-sized IT projects related to manufacturing systems. * Ability to work in a global team environment and coordinate with multiple IT teams as needed. * Ability to learn and research to keep up with software trends and product releases in manufacturing industry to identify automation and process improvement opportunities. Requirements Education: Bachelor's degree in information technology, Computer Science, Engineering, or a related field. Equivalent experience may be considered. Experience: * Minimum of 3 years of experience working as a Systems Analyst or in a similar IT role within a manufacturing environment. * Strong understanding of manufacturing processes, such as production planning, shop floor control, quality management, and supply chain. * Experience with one or more enterprise-level manufacturing systems (e.g., ERP - SAP, Workwise, Microsoft Dynamics; MES; PLM). * Proven ability to plan and execute transition between old and new business systems and processes as needed. * Proficiency in data analysis and reporting tools (e.g., SQL, Excel, Power BI). * Excellent analytical, problem-solving, and troubleshooting skills. * Strong communication, interpersonal, and collaboration skills, with the ability to effectively interact with both technical and non-technical stakeholders. * Ability to manage multiple tasks and priorities in a fast-paced environment. * Strong understanding of integrations between manufacturing systems and other business systems (e.g. ERP). To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions * Thorough understanding of system development life cycle models and methodologies * Thorough understanding of IT systems and processes * Demonstrated effective interpersonal, verbal and written communication skills * Ability to thrive in a diverse, collaborative, team-oriented environment where change occurs often * Strong sense of initiative and a sense of urgency, demonstrated by accomplishing tasks; improving current work processes; and assisting others when necessary * Unwavering attention to detail and commitment to world-class quality * Ability to embrace deadlines * Able to project a positive and professional demeanor to all internal and external contacts

Join Reynolds Consumer Products…and Drive Your Career across a world of opportunities! We provide amazing job opportunities for growth with competitive salaries and benefits in an exciting, dynamic, fast-paced, and high-performance organization. Are you looking to build a strong career? Then we have an opportunity for you! We are searching for an IT Manager - Applications Operations Center of Excellence (COE) to join our team located at our headquarters in Lake Forest, IL. Responsibilities Your Role Reynolds Consumer Products is seeking a strategic and hands-on IT Manager to lead our Applications Operations Center of Excellence (COE). This role is pivotal in ensuring operational stability, continuous support, and performance optimization of enterprise applications. The successful candidate will provide leadership across application support functions, focusing on system monitoring, functional improvements that align with business priorities, and ensure our applications portfolio effectively supports business objectives. This role will support application operations across both corporate environments and business operations locations, including manufacturing plants, distribution centers, and warehouse facilities. You will have the opportunity to Make Great Things Happen! Application Support Leadership: Lead the Applications Operations COE, ensuring the reliability, performance, and availability of critical business applications across the enterprise. Monitoring & System Health: Implement and oversee proactive monitoring tools and dashboards to maintain real-time visibility into application health, performance, and usage trends. Incident & Problem Management: Act as the primary escalation point for major incidents and recurring issues. Coordinate cross-functional teams to ensure rapid incident resolution and root cause analysis. Operational Readiness: Ensure applications and systems are operationally ready for production use, including adequate monitoring, alerting, documentation, and support structures. Vendor Oversight: Manage relationships with third-party application support providers, ensuring SLA adherence, timely system upgrades, quality delivery, and alignment with internal support processes. System Lifecycle Operations: Own the operational aspects of system lifecycle management, including upgrade planning, patch management coordination, and operational impact assessments. Cross-Location Collaboration: Work closely with teams in corporate offices and business operations sites (e.g., manufacturing and warehouse environments) to ensure application performance and support align with operational needs. Compliance & Operational Governance: Ensure all operational support processes align with corporate governance, risk, and compliance requirements, including audit-readiness and control effectiveness. Continuous Service Improvement: Identify and drive improvements in application support processes, automation, performance tuning, disaster recovery planning, and incident response. Operational Metrics & Reporting: Develop and track KPIs to measure system availability, incident resolution times, and operational efficiency, providing transparency to IT and business leadership. You will love it here if… You put safety first, always. You listen, learn, and evolve. You are passionate about collaboration, teamwork, and achieving shared goals. You treat all people with respect, operating ethically, and embrace inclusivity. You are committed to improving our impact on local communities. Qualifications We need you to have: Bachelor's degree in Information Technology, Computer Science, or related field. 8+ years of progressive IT experience, including at least 4 years in operations or application support leadership. Experience supporting enterprise applications in both office and operational environments (e.g., factories, warehouses, logistics centers). Strong experience with system monitoring, alerting, and incident management platforms. Familiarity with SAP systems, particularly S/4HANA, is highly preferred. Solid understanding of ITIL frameworks and operational best practices. Proven success managing external vendors and hybrid support models. Strong analytical and problem-solving skills, with a focus on service reliability. Excellent leadership and cross-functional coordination capabilities. Outstanding communication and stakeholder engagement skills. Icing on the cake: Advanced degree preferred. If you answer yes to the following…we want to meet you! Intellectual Curiosity: Do you have an inquisitive nature? Problem Solving: Do you have a knack for tackling issues head-on? Entrepreneurship: Do you enjoy taking ownership of your work? Customer Centricity: Do you always act in the best interests of the customer, putting their needs first? Growth Mindset: Do you focus on progress rather than perfection? Continuous Improvement: Are you never satisfied with the status quo? Want to know more? Check out our website or connect with us on LinkedIn! Apply today to join a fast-growing innovative company Not a good fit but know someone who is? Please refer them! Local candidates only, no relocation assistance available #LI-Hybrid Join Reynolds Consumer Products and Drive Your Career across a world of opportunities! For applicants or employees who are disabled or require a reasonable accommodation for any part of the application or hiring process, you may request assistance by emailing us at ******************************. No recruiter calls or emails please. RCP affords equal employment opportunities to applicants without regard to race, color, religion, age, disability status, sex, marital status, protected veteran status, pregnancy, national origin, genetics, genetic information, parental status, or any other characteristic protected by federal, state or local law. RCP conforms to the spirit as well as to the letter of all applicable laws and regulations. Posted Salary Range USD $130,000.00 - USD $140,000.00 /A Bonus Eligibility Role is eligible for 10% annual incentive provided the business meets financial goals and the individual meets their performance goals, subject to plan administration guidelines.

IMC is looking for a detail-oriented and driven Data Center Project Manager to join our Global Research Cluster (GRC) team. As the number of GRC systems and locations continues to grow, this role will be key in managing all activities related to our data center (DC) environments. You will oversee end-to-end operations across multiple DCs, ensuring efficient project execution, hardware delivery, and ongoing maintenance. The ideal candidate will bring strong technical understanding of data center infrastructure, hands-on project management skills, and the ability to coordinate seamlessly across internal teams and external vendors. Your Core Responsibilities Manage Data Center Expansion Projects Oversee power, (liquid) cooling, and heating/cooling air circulation (H/CaC) design and installation in coordination with DC partners Collaborate with data centers on large-scale power and cooling requirement design for expansion sites Oversee Hardware Delivery and Installation Process Manage the end-to-end hardware lifecycle-from PO submission to full installation in the data center Track orders, liaise with Procurement, and manage inventory Ensure GRC asset records are accurate and up to date in Workday Coordinate deliveries, on-site logistics, and remote hands for installation work Partner with Platform and Network teams to transition systems from installation to production Lead Hardware Monitoring and Issue Resolution Proactively manage and resolve hardware-related issues Coordinate with DC Engineering for repairs and replacements Manage RMA (Return Merchandise Authorization) processes Oversee Equipment Servicing and Maintenance Manage maintenance schedules and vendor servicing for critical systems, including liquid cooling Coordinate Data Center Engineering and Vendor Operations Plan and oversee DC Engineering workstreams Serve as primary contact for DC vendors, ensuring timely communication and issue resolution Perform hands-on data center work when required Your Skills and Experience Proven experience in the design and delivery of DC power and (liquid) cooling systems Hands-on experience managing modern HPC environments and liquid cooled GPU hosts Strong project management capabilities, with the ability to handle multiple complex initiatives simultaneously Exceptional attention to detail and organizational skills Strong communication and collaboration skills to work across technical and vendor teams The Base Salary range for the role is included below. Base salary is only one component of total compensation; all full-time, permanent positions are eligible for a discretionary bonus and benefits, including paid leave and insurance. Please visit Benefits - US | IMC Trading for more comprehensive information. Salary Range$160,000-$220,000 USD About Us IMC is a global trading firm powered by a cutting-edge research environment and a world-class technology backbone. Since 1989, we've been a stabilizing force in financial markets, providing essential liquidity upon which market participants depend. Across our offices in the US, Europe, Asia Pacific, and India, our talented quant researchers, engineers, traders, and business operations professionals are united by our uniquely collaborative, high-performance culture, and our commitment to giving back. From entering dynamic new markets to embracing disruptive technologies, and from developing an innovative research environment to diversifying our trading strategies, we dare to continuously innovate and collaborate to succeed.

Collegis Education is a marketing and technology education solutions company that offers industry-leading services for colleges and universities of every size in every sector. Using a proactive and data-driven approach, Collegis Education empowers institutions to make a broader impact by providing insights that help grow enrollments, improve student outcomes and optimize expenses. With several decades of experience working within the higher education industry, the team at Collegis Education was founded within the walls of a college and expanded to help change more lives through education. Currently, the infrastructures established by Collegis Education support more than 40,000 students nationwide. For more information about Collegis Education, please visit ************************** Position Summary: Collegis provides IT management services to colleges and universities across the United States. We are seeking an IT manager to lead multi-site end-user support delivery for up to six partner institutions. This role manages up to six site leaders (IT Support Specialist Supervisors) and provides leadership direction, standards, and operational oversight for local IT Support Specialists (“ITSS”) at supported schools. The role includes overseeing service-level delivery and quality, as well as the operating budget and functional performance. The IT Support Specialists teams provide local support for end-user systems, classroom technologies, including audio-video, remote hands for servers, networking, voice, and application support teams. This role is leadership-forward and outcomes-driven. The ITSS Manager owns service delivery performance-customer satisfaction, SLA attainment, escalation leadership, consistent execution across campuses, and continuous improvement. The ITSS Manager sets expectations, coaches leaders, and ensures the right staffing, skills, processes, and tools are in place. The role partners closely with infrastructure, networking, voice, and application support teams to coordinate efficient dispatch, remote-hands coverage, and timely resolution for complex issues. Primary Responsibilities, Essential Functions and Requirements: Lead, organize, and oversee the operations of the IT Support Specialist (ITSS) teams to ensure a consistent, high-quality customer experience across supported schools. Own service performance and accountability via metrics (e.g., customer satisfaction, productivity, ticket quality, cycle time, and closure times); use data to drive actions and results. Coach, develop, and enable ITSS Supervisors and teams through clear expectations, regular feedback, career development, and training plans; build a culture of ownership and service excellence. Deliver to service-level targets governed by SLAs and contracts by proactively adjusting staffing, schedules, skills, processes, and workflows; partner with other teams to reduce repeat issues and improve outcomes. Serve as an escalation and stakeholder leader in collaboration with vCIOs and Partner Managers; run effective incident communications, set expectations, and maintain trusted relationships with campus leadership. Manage operating expenses for the function; forecast, track, and control spend while ensuring the service is resourced appropriately and delivered efficiently. Drive operational excellence and continuous improvement: standardize service practices across sites, maintain playbooks, improve knowledge management, and implement quality assurance to improve consistency. Ensure support tools and workflows enable efficient service delivery (ITSM, workflow management, ticket triage, and related technologies) in partnership with tool owners; identify gaps and champion improvements. Lead process adoption and change management for new or improved support processes and enablement initiatives; recommend technology investments that improve experience and efficiency. Expand and improve end-user self-service and knowledge content to reduce avoidable contacts and improve first-contact/first-resolution outcomes. Collaborate with other technology and support teams to identify root causes and resolve recurring issues through problem management practices. Communicate and escalate risks, trends, and service-impacting issues to leadership; provide concise, executive-ready updates and mitigation plans. Use sound judgment and critical thinking to make timely management decisions; balance customer impact, risk, and service commitments. Plan, prioritize, delegate, and oversee the quality of work across sites; ensure consistent standards, documentation, and follow-through. Hire and retain top talent; manage performance, including recognition and corrective action when needed; build a high-performing, accountable team. Manage end-user communications for service-impacting activities; ensure messaging is clear, timely, and appropriate for the audience. Model professionalism and calm, effective leadership-especially during escalations and incidents; represent Collegis well with internal and campus stakeholders. Enforce information security policies and operational controls; ensure teams follow the right handling, escalation, and reporting practices for sensitive data. Reduce risk of misuse of information assets by ensuring teams follow asset controls and security requirements, and by coordinating with appropriate teams on patch/compliance processes that support services delivered. Travel to supported schools as needed (typically up to 20%). Participate in an after-hours escalation rotation for major incidents and critical campus needs; act as an escalation leader when on-call. Requirements Experience and Qualifications: 10+ years of experience in information technology, including 5+ years leading end-user support / helpdesk operations (multi-site, distributed, or enterprise environments preferred). Experience leading leaders/managers strongly preferred. Strong understanding of IT service delivery and customer service best practices; ability to translate service goals into measurable execution. Demonstrated people-leadership strength: coaching, performance management, hiring, development planning, and building accountable, high-performing teams. Financial management skills to manage an operating budget, staffing plans, and service efficiency initiatives. Ability to perform in an agile, fast-paced environment and lead through ambiguity, change, and competing priorities. Ability to collaborate with technology and business leaders and present ideas in a user-friendly, non-technical manner. Excellent written and verbal communication; able to communicate effectively with campus leadership, vCIO partners, and Collegis leadership, including during escalations and incidents. Availability for occasional evening/weekend support for critical incidents and escalation leadership. Education, Certifications and Licensures: Bachelor's degree or equivalent experience required. ITIL/HDI and/or leadership development training preferred Beware of scams: Please note that all inquiries regarding Collegis Education job postings will come from an email domain ********************** *************************, or alternatively through LinkedIn. Collegis Education is committed to the policy that all persons shall have equal access to its programs, facilities, and employment without regard to race, color, creed, religion, national origin, sex, age, marital status, disability, public assistance status, veteran status, or sexual orientation. Salary Description 90,000-120,000

Job Description National Technologies (NTI), a Network Connex Company, is a premier turnkey installer of fiber optic and data center infrastructure. Working on our team puts you on the leading edge of innovation in the digital communications space. If being a part of a tight-knit organization that operates in some of the most advanced technology environments around the world sounds like a dream job, NTI might be the right fit for you! With the perks of a large organization, NTI remains true to its roots as a home-grown company with an open door culture that welcomes new ideas and encourages professional growth. We set you on the right path with careful onboarding and thorough training programs that prepare you for success in your role and beyond. Job Summary: The Project Manager I directs and supervises the work efforts of their assigned staff. This position executes the technical direction provided by Management regarding scope, deliverables, schedule, and budget for the project. The Project Manager is responsible for nurturing a positive client interface providing all project details to the client on a timely manner. The primary difference between this level and the Project Manager Ill is the magnitude and scope (including cost and complexity) of assigned staff and/or projects. As well as the ability, through experience, to manage diverse and complex projects is a key factor. Job Duties and Responsibilities: Responsible for scheduling, forecasting, and tracking the project and team deliverables. Manage and delegate workflow to maximize productivity. Effectively be able to create work plans, manage resource planning, set & track goals, implement process improvement, and submit timely project reporting. Develop project work plans and recovery plans to maintain project and objectives. Develop and implement specific operating strategies to meet deliverables and differentiate Advantage Engineers in the marketplace. Perform Quality Control reviews of documents and plans for accuracy and completeness. Implement operational protocols to deliver and measure the quality of our services. Accountable for the deployment of workload schedules, project execution, delivery within budget, and quality of all project elements. Build, develop, improve, and expand relationships with key clients within the market. Attend all necessary meetings and be the primary contact with your clients. Listen to understand the needs of your client to implement process and/or schedule changes. Maintain open and positive working relationships and enhance the image of the company for the development of additional business opportunities. Provide constant and consistent feedback with your clients in order to continue building trust and project focus. Submit Purchase Order (PO) requests to clients, work with clients to obtain PO, track work completed to invoice against PO, and regularly report to management. Understand that client engagement and development is one of the most important aspects of the position. Create an atmosphere of teamwork and collaboration, while fostering employee engagement. Promote a sense of urgency within the team. Regularly meet with each team member to review goals, progress, and KPls. Actively coach and mentor your team members to insure employee growth and success. Identify and solicit resources for training and employee education to ensure employees have sound knowledge on technical and business practices. Foster the use of new/innovative concepts in the development of project designs and proposals. Encourage your team to seek advice from technical experts in the industry to be more successful, efficient, and timely. Review and approve time sheets, expense reports, and invoices for assigned employees. Evaluate employee performance in accordance with company policy and job requirements. Always promote a strong Safety Culture with staff and contractors. Provide oversight and leadership for team members, consultants, and contractors to complete project assignments on schedule. Job Knowledge, Skills, and Abilities: Experience within the Telecommunication/Wireless industry preferred. Proven ability to analyze financial reports and budgets to plan the course of the work effectively. Proven aptitude to demonstrate knowledge and experience in strategic planning and development. Proven experience leading, motivating, and communicating consistently with employees and clients. PMP or equivalent certification preferred. Education and Experience: Must possess at least 5-7 years of experience in a project management role. Possess a bachelor's degree in Business Management, Construction Management, or equivalent years of experience. Physical Requirements: Prolonged periods sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times NTI is committed to creating a workplace environment where every employee can strive for excellence. To achieve our workplace vision, we provide the following benefits: Health/Dental/Vision/Prescription Plan: Health, dental, and prescription insurance are available on the 1st of the month following your start date. Basic Life Insurance and Short-Term Disability Insurance are fully funded by the company. 401(k) Plan with Employer Matching immediate vesting. 10 Paid Holidays per year. NTI provides a comprehensive benefits package including health, dental, vision, life, and disability insurance and retirement savings options. For Union employees, pay rates and benefit levels are determined by union classifications which are set by the union. National Technologies (NTI) believes all persons are entitled to equal employment opportunities and does not discriminate against employees or job applicants because of race, color, gender, affectional or sexual orientation, domestic partnership status, ancestry, religion, national origin, citizenship status, marital status, disability, veteran status, age or any other protected group status. Upon acceptance of an offer, all candidates will be required to pass a background check and drug screening.

Job DescriptionPrime Data Centers develops, acquires, and operates data centers for some of the world's largest enterprises. A private firm owned by a group controlling $6 billion in assets, with a 15-year tenure in technology and real estate development, Prime provides customers with ownership options and dynamic leasing models, defining a true corporate partnership. Location: Hybrid; Elk Grove Village, IL Reports To: VP, Solution Engineering Travel: Up to 60% As a Data Center Implementation Manager, you will collaborate directly with hyperscale data center customers to understand their unique requirements for planning, designing, and laying out data center equipment and fit-outs. Acting as a liaison between customers and internal teams-including Construction, Engineering, Procurement, Solutions Engineering, and Sales-you will ensure customer needs are clearly defined and seamlessly integrated into project plans. Leveraging your expertise in spatial planning, engineering principles, and data center infrastructure systems-such as electrical, mechanical, cabling, and networking-you will optimize layouts for efficiency, scalability, and reliability. This role focuses on the critical planning and design stages of data center deployments, ensuring that fit-out solutions align with customer expectations, project timelines, and budgets while delivering exceptional results. Responsibilities: Customer Collaboration: Partner with hyperscale customers to gather and understand their specific requirements for data center planning and equipment layout. Conduct detailed reviews of customer-provided designs, data center deployment plans, scopes of work (SOW), and specifications to ensure accuracy and feasibility. Planning & Design: Develop optimized layouts for data center equipment, ensuring alignment with customer goals and operational standards. Leverage knowledge of spatial planning and infrastructure systems (electrical distribution, mechanical systems, cabling, and networking) to create designs that prioritize efficiency and scalability. Project Coordination: Collaborate with internal teams-including Construction, Engineering, Procurement, and Solutions Engineering-to ensure alignment on project goals and timelines. Manage RFP processes for contractor selection, evaluate bids, and recommend vendors that deliver high-quality execution at competitive pricing. Manage, direct, and coordinate the activities of internal or contracted personnel or third parties who are providing services or performing on-site installations. Process Oversight: Track project milestones and deliverables, proactively identifying and mitigating potential delays or bottlenecks. Ensure all equipment fit-outs and installations meet Prime Data Centers' quality, budgetary, and timeline standards. Stakeholder Communication: Provide regular updates to customers and internal stakeholders on project progress, milestones, and any adjustments to timelines or budgets. Document and report on project costs, comparing actual expenditures to budget estimates. Compliance & Standards: Ensure all designs and project plans comply with relevant regulations, industry standards, and Prime Data Centers' internal guidelines. Qualifications: Strong project management skills, ideally a PMP or similar certification. 3-5 years of experience in the data center industry in design, construction and/or fit out. Intermediate level knowledge of rack, cage, electrical distribution, and data cable infrastructure. Intermediate level knowledge in reading/interpreting construction plans, one-line drawings, and construction specifications. Advanced level proficiency in the use of MS Productivity tools, including Teams, Word, Access, Excel, Visio & Project. Strong written and verbal customer service skills. Ability to track costs for all projects, using purchase orders and other tracking methods. Demonstrate ability to work effectively in a fast-paced, mission critical facilities environment. Benefits: Competitive salary ($130-$150K) and performance bonus program 401k fully vested upon enrollment, up to a 4% employer match 100% employee premiums paid by employer for medical, dental, vision, life insurance, and disability Paid Time Off + Sick time Applications will be accepted on an ongoing basis. Prime is an Equal Opportunity Employer. All applicants are considered for employment without attention to race, color, age, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, genetic information, ancestry, national origin, citizenship, protected veteran or military status, disability status, or any other classification protected by federal, state, or local laws and ordinances. Powered by JazzHR vn RzV8o7pG

To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military

Trustmark's mission is to improve wellbeing - for everyone. It is a mission grounded in a belief in equality and born from our caring culture. It is a culture we can only realize by building trust. Trust established by ensuring associates feel respected, valued and heard. At Trustmark, you'll work collaboratively to transform lives and help people, communities and businesses thrive. Flourish in a culture of diversity and inclusion where appreciation, mutual respect and trust are constants, not just for our customers but for ourselves. At Trustmark, we have a commitment to welcoming people, no matter their background, identity or experience, to a workplace where they feel safe being their whole, authentic selves. A workplace made up of diverse, empowered individuals that allows ideas to thrive and enables us to bring the best to our colleagues, clients and communities. **About the role** Responsible for driving the end-to-end delivery of digital first, frictionless experience across broker, employer, employee, and internal service journeys. Challenges System Integration partners, reviews and validates solution designs, and ensures all digital platforms are architected for performance, scalability, and long-term extensibility. Infuses intelligent workflows, generative AI, and emerging protocols such as Model Context Protocol (MCP) into next-generation digital experiences. Collaborates with Enterprise Architecture, Enterprise Integrations, Experience Design, Infrastructure, Data, Security, and SI partners to deliver scalable, high-quality digital capabilities that advance the modernization strategy. **Key Accountabilities:** + Lead end-to-end digital delivery across value streams, ensuring predictable execution, transparency, and alignment to business outcomes. + Oversee delivery of modern digital omni-channel experiences across portals, enrollment workflows, mobile-responsive interfaces, and servicing tools + Serve as an escalation point for delivery risks, dependencies, and issues, driving proactive mitigation and course correction. + Review and approve solution designs, XD flows, journey maps, wireframes, architecture diagrams, and integration patterns. + Serve as the technical authority for digital delivery, ensuring solutions meet expectations for performance, security, scalability, accessibility, and maintainability. + Champion modern engineering practices including micro frontends, reusable components, API-first patterns, cloud-native architectures, DevOps, CI/CD automation, and observability + Partner with Experience Design to embed user-centered, journey-aligned design and consistent use of enterprise design systems. + Adopt an AI- and automation-first approach, integrating chatbots, guided workflows, personalization engines, OCR, RPA, and AI-driven validation, and leveraging emerging technologies such as Model Context Protocol (MCP) to enable intelligent and context-aware digital experiences. + Provide strong oversight of SI partners, holding them accountable for quality, reusable asset development, standards compliance, and delivery timelines. **Minimum Requirements:** + Bachelor's degree in Computer Science, Engineering, Information Systems, or related field. + 12+ years of leadership experience in digital delivery, engineering, or enterprise transformation. + Experience delivering in value-stream-aligned or scaled agile environments. + Demonstrated success managing and holding SI partners accountable for design, delivery, and quality. + Strong understanding of modern digital platforms, cloud-native engineering, and automation/AI capabilities. + Strong delivery leadership combined with deep expertise in modern digital engineering, Experience Design (XD), and AI-enabled platforms that power large-scale digital transformation. + Technically fluent in modern frameworks (i.e.. React, MUI, micro frontends, design systems), mobile-responsive architectures, digital content platforms, chatbots, event-driven services, and API-first integrations. + Experienced people management leader. + Exceptional leadership and communication skills, with ability to influence at executive levels. + Proven ability to manage complex, large-scale delivery portfolios with multiple interdependencies. + Strong vendor management and negotiation capabilities, with accountability for partner performance. + Deep understanding of agile-at-scale delivery methods and modern digital solution delivery. + Ability to lead through ambiguity and drive modernization across technology and business teams. + Strong technical judgment and ability to guide decision-making in complex, multi-platform environments. **Preferred:** + Master's degree. + Certifications in Agile/SAFe, PMP, or equivalent are desirable. The compensation range for this role is (based on the corporate location in Lake Forest, Illinois): $131,991.00 - $245,127.00 per year The final salary offer will be determined based on factors such as location, qualifications, experience, skill set, and other relevant factors. This position may also be eligible for commission. We understand that compensation is an important factor when considering a new opportunity, and we strive to provide a competitive salary within the market. Brand: Trustmark Come join a team at Trustmark that will not only utilize your current skills but will enhance them as well. Trustmark benefits include health/dental/vision, life insurance, FSA and HSA, 401(k) plan, Employee Assistant Program, Back-up Care for Children, Adults and Elders and many health and wellness initiatives. We also offer a Wellness program that enables employees to participate in health initiatives to reduce their insurance premiums. Trustmark is committed to leveraging the talent of a diverse workforce to create great opportunities for our people and our business. We are an equal opportunity employer, including disability and protected veteran status. Join a passionate and purpose-driven team of colleagues who contribute to Trustmark's mission of helping people increase wellbeing through better health and greater financial security. At Trustmark, you'll work collaboratively to transform lives and help people, communities and businesses thrive. Flourish in a culture where appreciation, mutual respect and trust are constants, not just for our customers but for ourselves. Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match. When you join Trustmark, you become part of an organization that makes a positive difference in people's lives. You will play a vital role in delivering on our mission of helping people increase wellbeing through better health and greater financial security. Our customers tell us they simply appreciate the personal attention and knowledgeable service. Others tell us we've changed their lives. At Trustmark, you'll be part of a close-knit team. You'll enjoy abundant opportunities to grow your career. That's why so many of our associates stay at Trustmark and thrive. Trustmark benefits from more than 100 years of experience but pairs that rich history with a palpable sense of optimism, growth and excitement for what's ahead - and beyond. This is a place where associates bring their whole selves to work each day. A place where you can be yourself. Whatever your beyond is, you can achieve it at Trustmark.

Job Description We are a rapidly growing IT Managed Service Provider located in the Westchester. We provide outsourced IT services to clients in the Chicago area, including industries such as Healthcare, Legal, Financial, Manufacturing, and many more. We are very fast paced and this position requires quick thinking and a "can do" attitude. The Systems Engineer is responsible for the continuous operation of all including personal computers, laptops, mobile devices, local and remote storage, telecommunications, printers, copiers, meeting room audio-visual support, desktop software support and network troubleshooting for clients. Qualifications/Requirements: College degree in Computer Science preferred or equivalent work experience. Certifications in A+, MCSA, MCSE, CCNA/CCNP preferred or equivalent work experience. Must have a minimum of 5 years' work experience as a Help Desk Technician/Engineer in a corporate or managed services environment. Must have 3-5 years of Microsoft Server experience Must have excellent knowledge of Microsoft Office applications and be able to support them. Must have excellent customer service skills. Must be self-directed and have the ability to problem solve. Must have ability to be disciplined and self sufficient Ability to lift up to 25 lbs. Must have valid driver's license. Preferred to have Managed Service Provider experience Prefer candidates local to the Chicago land and surrounding areas. Compensation: You will learn an immense number of things at our company. Background will be checked. Please send your resume and contact information, and one recent IT project you completed. This will be a W2 position. Professional working environment Benefits: 401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Referral program Vision insurance Powered by JazzHR qZ0yxUEAug

We are seeking an IT Support Specialist to provide technical support in our Chicago office of 200+ users. The ideal candidate will have strong hardware knowledge, including laptop memory replacement and processor troubleshooting, along with experience in warranty replacements. Proficiency in Microsoft Intune is essential, particularly in application packaging, device management, and onboarding through Autopilot. Candidates should also possess solid admin capabilities in Outlook within a 365 environment, encompassing mail trace, distribution list creation, and Exchange troubleshooting. A background in Azure administration, including MFA resets and group management, and on-prem Active Directory tasks such as user membership management is required. Basic PowerShell skills for investigative purposes and familiarity with Apple Business Manager and Jamf-specifically application packaging, device locking, and password resets-are also necessary. This role demands strong troubleshooting abilities, excellent communication skills, and the capacity to thrive in a fast-paced environment Required Technical skills: Provide technical support to a team of 200+ users in an office environment. Troubleshoot and perform hardware repairs, including laptop memory replacement, processor troubleshooting, and warranty replacements. Administer Microsoft Intune, including: Packaging applications for deployment. Managing hardware by wiping and locking devices. Onboarding devices through Autopilot and manually adding them as needed. Support Microsoft Outlook within the 365 environment, which includes: Mail trace investigations. Building and managing distribution lists. Troubleshooting Exchange-related issues. Administer Azure services, including: Multi-Factor Authentication (MFA) resets. Session resets for users. Creation and management of user groups. Manage on-prem Active Directory tasks such as: Group creation. User membership management and permissions. Utilize basic PowerShell for investigative purposes, such as: Retrieving IP addresses. Locating DNS information. Analyzing network connections. Administer Apple Business Manager and Jamf, including: Packaging applications. Locking devices. Resetting Jamf passwords. Required Basic skills: Experience with networks, firewalls/security, and operating systems. Ability to lift 50 pounds safely. Self-motivated and Self-organized. Basic mechanical aptitude. Ability to troubleshoot first tier computer hardware and software issues. Excellent attention to detail and strong documentation skills. Outstanding verbal and written communication skills. Strong organizational and interpersonal skills. Exceptional problem-solving abilities. Collaborates well with other teams. Responsibilities: Proven experience as an IT Support Specialist or similar role. Strong hardware knowledge, particularly with laptops, including memory and processor issues. Familiarity with Microsoft Intune in an administrative capacity. Proficient in Microsoft Outlook and Exchange within a 365 environment. Knowledge of Azure administration, including MFA and user group management. Experience with on-prem Active Directory administration. Basic PowerShell experience. Familiarity with Apple Business Manager and Jamf administrative tasks. Assembles workstations including mechanical standing desks. Unboxes and organizes inventory items. Receives and organizes inventory while maintaining inventory tracking system. Installs IT equipment inclusive of TVs. Provides third tier IT support to employees and business resolving moderate to complex problems and tickets as a member of the Help Desk Team. Responds to escalated employee issues and incidents in a proactive, timely fashion Education & Experience: Degree in information technology or certifications in CompTIA A+, Udemy IT Help Desk Professional, Microsoft IT Support, Apple Support. 3+ years of relevant experience What we offer: Business casual atmosphere in a flexible working environment Team focused culture that promotes innovation and ownership Access cutting edge investment reporting technology and expertise Defined and undefined career pathways allowing you to grow your own way Competitive medical, dental, vision, and life insurance benefits Maternity and paternity leave Personal Time Off and Volunteer Time Off to give back to the community RSUs as well as employee stock purchase plan and 401k with match Work from anywhere 3 weeks out of the year

Who WE are: Our mission is to be Chicagoland's premier gaming and entertainment destination, celebrated for unparalleled hospitality and an unforgettable guest experience. We're not just a casino-we're a community where our team members thrive, with countless opportunities for career growth and a workplace culture centered on inclusivity and fun. As we continue to elevate our standards of excellence, we seek dynamic, coachable individuals who are passionate about hospitality and eager to grow with us. At American Place Casino, every moment is crafted to delight, every opportunity is a pathway to success. Who WE are looking for: An Information Systems Administrator is an IT professional who supports an organization's IT department. They work closely with their IT leadership team to support, install, administer, and optimize applications, systems, hardware, software, and services, including application and file servers, Active Directory, DNS/DHCP, printing, and information security, including SSO. Their role is to ensure the smooth and secure operation of an organization's technological systems. This role reports directly to the IT Systems Engineer. Assist with incidents and request resolution in collaboration with the IT team per APC IT policies and procedures to ensure all incidents and requests are resolved to service-level agreements. The successful candidate will be responsible for supporting efficiencies in IT systems and security to support APC end-users while delivering world-class service. The appropriate candidate should This position will require off-hours work during scheduled maintenance windows or resolution of service disruption, as well as weekend coverage. Job titles similar to this role include: IT Administrator Network Administration IT Specialist What is expected of YOU: As the overseer of daily operations at the IT service desk, your responsibilities encompass a range of critical tasks. These include managing incident resolution, service requests, and providing user support. You'll be tasked with vigilantly monitoring key performance indicators (KPIs) to evaluate service desk performance, identifying areas ripe for enhancement. It will also be incumbent upon you to ensure adherence to service desk policies, procedures, and best practices, thereby optimizing service delivery efficiency. Prioritization and delegation of tasks will be pivotal in maintaining a swift resolution of incidents and service requests. You'll also be expected to adeptly troubleshoot and meticulously document complex technical issues and customer complaints, addressing them promptly and satisfactorily. Collaboration with service providers to guarantee service quality and compliance with service level agreements (SLAs) will be essential. Furthermore, your role entails the provision of regular reports and updates to IT management, offering insights on service performance, ongoing issues, and strategic initiatives. Experience YOU will need: Bachelor's degree in Computer Science or Management Information Systems (MIS) required Alternatively, 1-3 years of relevant experience acceptable 1-3 years of hands-on experience in network and PC troubleshooting and resolution Solid understanding of TCP/IP and networking concepts Ability to manage existing infrastructure to ensure uninterrupted 24/7/365 operation Capability to engineer server, storage, and other shared infrastructure services Proficiency in troubleshooting, investigating, and researching hardware, software, and network operating systems Monitor and maintain various systems, including servers, desktops, laptops, mobile devices, Wi-Fi networks, and corporate telephony Take corrective actions as necessary Demonstrate experience in monitoring key performance indicators (KPIs) to evaluate service desk performance and identify opportunities for improvement Ability to align infrastructure services with mission-critical technology services under IT management Physical Requirements: Prolonged periods sitting at a desk and working on a computer. Must be able to lift 25+ pounds at a time. Certificates, Licenses, Registrations: Able to obtain/maintain necessary licenses and/or certifications as required by local gaming regulations. Benefits/Perks: Medical, Dental, Vision Matches 50% of your contribution, up to 4% of eligible contribution Educational Tuition Reimbursement Paid Time Off Ventra Program, EAP programs, etc. Salary Range: 50,000 to 82,500 Company Statement on EOAA: American Place Casino is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.

Job DescriptionQ Center is looking for a Full Time IT Administrator to join our team! Job Summary The IT Administrator is responsible for managing, maintaining, and supporting Q Center's technology infrastructure to ensure secure, reliable, and efficient operations. This role oversees networks, servers, systems, and user devices while ensuring compliance with IT policies and security standards. The IT Administrator also monitors system performance, troubleshoots issues, coordinates technology upgrades, and implements solutions that enhance productivity and protect company data. This position is on-site, with a schedule that may include evenings and weekends, generally a 45 hour workweek from 7:00am - 4:30pm.Starting rate for this position is $70,000/year. Benefits Paid time off 401(K) with employer match Holiday Pay Medical, Dental and Vision Insurance with Wellness Credits Employee Assistance Program Basic Life, AD&D Disability Benefits Employee Meals Education & Experience: Bachelor's Degree: Computer Science, Engineering, Information Technology, MIS, or related field required. Advanced understanding of the Microsoft Technology Stack: Exchange/email, M365, Active Directory/Entra, VMWare (vSphere), Intune, Teams, SharePoint, Defender and Group Policy management Experience with Cisco Routers, SonicWall Firewalls, and Cisco Switching components/infrastructure. Experience with configuring and troubleshooting wireless infrastructures, including access points and controllers. Knowledge of operating systems, enterprise backup / recovery procedures, and system performance-monitoring tools. Physical requirements: Associate must, at all times, be attentive, friendly, helpful, and courteous to all guests and fellow associates. Maintain a professional working relationship and promote open lines of communication with managers, associates, and other departments. Maximize financial performance while upholding quality standards and maximizing levels of associate and guest satisfaction. Define and implement department objectives and standard operating procedures. Maintain Q Center Standard Operating Procedures regarding Purchase Orders in Birchstreet. Conduct departmental training, departmental meetings developing associate morale and skills. Ensure training and compliance of all associates on Standard Operating Procedures, Q Center policies, technical tasks and risk management is achieved. Operate all aspects of the department computer system, including software maintenance, report generation and analysis, and simple programming. Keep immediate supervisor fully informed of all problems or matters requiring their attention. Respond to all associate and guest requests, problems, complaints and/or accidents presented through various channels, in an attentive, courteous, and efficient manner; follow up to ensure guest and associate satisfaction. Maintain a clean, organized work area and manage all necessary department supplies. Ensure overall associate and guest satisfaction and safety is achieved. Perform other related duties as assigned. Maintain servers, networks, operating systems, and hardware devices. Perform system updates, backups, and routine maintenance. Troubleshoot hardware, software, and network issues. Assist users with technical problems and access requests. Create, manage, and secure user accounts, permissions, and roles. Enforce access control and authentication policies. Monitor systems for security threats. Implement security tools, patches, and policies. Support backup and disaster recovery processes. Track uptime, performance, and resource usage. Identify and resolve bottlenecks or failures. Maintain inventory of hardware and software. Handle software installations, licensing, and updates. Assist with technology upgrades, migrations, and new system implementations. Recommend improvements to enhance efficiency and reliability. The Q Center:Q Center is more than a conference center - it's an experience! With 40 years of experience in meeting planning and special event production, Q Center has become an industry leader with boundless versatility and exceptional levels of service. As the largest full-service conference facilities in the Midwest, our vast 150,000+ square-feet of IACC-certified meeting and event spaces regularly host a variety of occasions, from large-scale Fortune 500 company meetings to small business training and special events, like fundraisers and galas. One thing is for sure - food and fun are abundant at Q Center for all to enjoy. From our 95 acres of recreational fun to exploring local sites and indulging in gourmet cuisine, we aim to make every guest experience beyond expectations. Q Center isn't just for business meetings and conferences - our multi-talented team and event space makes us one of the Midwest's premier special event venues! We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other characteristic protected by law. EEO is the Law Supplement Notice Pay Transparency If you require a reasonable accommodation to complete an application, please email your request to ******************* and provide the job title to which you are applying.