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Information technology manager jobs in West Memphis, AR

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  • IT Support Technician

    PCS Managed Services

    Information technology manager job in Memphis, TN

    2-5 years of Help Desk experience REQUIRED. (please don't apply if don't meet this requirement) Previous MSP experience a plus! · Are you looking for a company that values its employees and its culture? · Do you enjoy technical troubleshooting and problem solving? · Do you want to surround yourself with passionate, knowledgeable IT experts? · Are you a strong communicator who thrives when helping others? This could be a good fit for you - and for us! PCS Managed Services, LLC is a Managed IT services provider serving the Memphis and Mid-South area. We are looking for the right person to fill the role of Tier1 IT Support Technician. Essential Duties and Responsibilities: The IT Technician position is a key contributor in the success of managing our client's IT environment. Your primary responsibility is to diagnose, resolve and document support tickets. As a member of our support team, a Tier 1 Support Technician is part of a robust team, who work together to apply the right expertise to every request while exceeding customer expectations on delivering a superior service experience. We strive to provide first contact resolution in Tier1 so our customers can get back to what's important to them and their customers. Knowledge, Skills, and/or Abilities Required: · 2+ years as IT Support Specialist, direct end-user support is required · Keen ability to troubleshoot IT issues and dedication follow an issue all the way to resolution · Excellent written and verbal communication with team members and customers · A willingness and commitment to learn new things and grow new skill sets · Ability to work on multiple priorities and/or projects simultaneously · Ability to work with little supervision · Organized, detail oriented and self-motivated. · Take ownership and be accountable for solving support tickets · Ability to fulfill night and weekend shifts as part of our on-call rotation · Ability to resolve 10-20 daily tickets on average Required Technical Skills: · Advanced knowledge and competency of all Microsoft Workstation Operating Systems and Applications · Intermediate knowledge in managing Microsoft Server Operating Systems and Networks · General knowledge managing firewalls, layer 2/3 switches, access points and other networking devices · Administration of Microsoft Office 365 email, applications, Azure AD and InTune · Knowledge or Microsoft Active Directory and Group Policy · Experience working with computer peripherals, such as printers and scanners · Strong understanding of hardware, software, and network troubleshooting · Experience with VPN technologies; configuring, supporting, and troubleshooting · Strong understanding of DHCP and DNS configuration and management Nice Skills to Haves: · Previous MSP (Managed Service Provider) experience · Experience working with PSA and RMM tools, such as ConnectWise, Autotask, Kaseya · Advanced knowledge of Azure AD, SharePoint, MDM, MFA · Virtual Environment Management (VMWare, Hyper-V, Hyper-Converged) · Certifications: A+, Net+, Sec+, MCP, MCSA, MCSE, Microsoft 365 · Continued education: Associate or Bachelor degree in MIS or Computer Science Company Benefits Position is Full-Time, salaried and includes these great benefits: · Health, Dental and Vision Insurance · 401K retirement plan · Life Insurance · Paid Time Off (PTO) · 9 paid holidays · Professional development assistance, training, and certifications Ready to join the PCS team? The greatest rewards are reserved for those who want to be better and then put in the hard work, to be their best version of themselves. Interested applicants should submit their resume to ***************. No recruiters, please.
    $31k-48k yearly est. 1d ago
  • Information Technology Technician

    Public Service Commission of Yazoo City 4.1company rating

    Information technology manager job in Southaven, MS

    The IT Technician supports the Public Service Commission of Yazoo City's technology infrastructure by maintaining computer systems, software, and network hardware to ensure reliable and secure IT operations. This position provides technical assistance to staff, troubleshoots issues, and plays a key role in maintaining technology systems that support the utility's operations and customer service delivery. Key Responsibilities Install, configure, and maintain desktop computers, printers, software, and other IT-related equipment. Respond to service requests and provide timely technical support to staff. Monitor and troubleshoot network connectivity and performance issues. Perform routine system maintenance and software updates. Assist in managing the utility's security protocols including firewalls, antivirus protection, and data backups. Maintain and update user accounts, access rights, and system permissions. Support the implementation of IT-related projects such as system upgrades and new technology integration. Document technical processes, user guides, and IT inventory. Ensure compliance with cybersecurity standards and data protection policies. Provide training and assistance to staff in using hardware, software, and other tools. Collaborate with vendors and service providers as needed for maintenance and support.
    $27k-42k yearly est. 4d ago
  • IT Supervisor

    Hyve Solutions 3.9company rating

    Information technology manager job in Olive Branch, MS

    @HYVE Solutions, missions to help customers, business partners, and employees achieve success through shared goals, strategies, resources and technology solutions. Desktop Systems Mgmt: Manages the activities and personnel associated with providing technical services to internal customers by identifying, prioritizing, and confirming resolution of reported problems with desktop, laptop, and networked systems. Ensures that all phases of desktop support, including installations, upgrades, software, hardware, operating systems, and operating system configuration issues, are properly coordinated, monitored, tracked, and resolved. Oversees maintenance of database for data integrity and security for desktop systems. Develops information technology projects and provides strategic management and objectives for the department. May manage training programs designed to educate an organization's computer users about basic computer use and specialized applications. Selects, develops, and evaluates personnel to ensure the efficient operation of the function. Survey Tip: May have responsibility for user support or help desk. If such support is the primary role, match to IT Support Mgmt (3431-3436). Note: Roles can have an internal or external client focus. May involve company-hosted, Web-enabled solutions or may include project-based jobs in conjunction with Professional Services and outsourcing functions. @ HYVE Solutions, we believe employees are our greatest asset and we empower them to make a difference in our business. Diversity and inclusion make us all better. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
    $102k-132k yearly est. Auto-Apply 6d ago
  • Information Technology Professional

    U.S. Navy 4.0company rating

    Information technology manager job in West Memphis, AR

    To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military
    $51k-72k yearly est. 2d ago
  • IT Director-Data management and Enterprise Architecture

    Description Autozone

    Information technology manager job in Memphis, TN

    We are looking for Strategic data and architecture leader who can work closely with data stakeholders and product delivery teams to drive the strategic vision for data analytics and technology architecture. Bachelors of Science degree required (MIS/CIS degree preferred). Extensive knowledge of data analytics platform concepts and implementation for a retail environment. Extensive working knowledge of various monitoring, operational, provisioning, performance, support environments and tools. 5-10 years of progressive experience in data engineering, architecture roles. Demonstrated proficiency in data analytics, including exposure to artificial intelligence (AI) and machine learning (ML) modeling At least 5 years of managerial experience leading technology teams, with a proven track record of developing and nurturing technical talent. Hands-on experience with configuration and tuning of major cloud platform data products is required. Strong business acumen and financial management skills. Provide visionary leadership and mentorship to a multidisciplinary team of data architects, data engineers, integration engineers, and enterprise architects. Oversee the review and analysis of complex data and technology requirements, guiding the prioritization and scoping of user stories to ensure alignment with stakeholder expectations and organizational capabilities. Drive the end-to-end development, testing, and implementation of data and technology solutions, ensuring timely delivery and adherence to agreed-upon commitments. Champion the exploration and adoption of emerging technologies and industry best practices to continuously advance AutoZone's technology, data and analytics capabilities. Lead the design and architecture of data and analytics solutions across project, product, and program levels, ensuring technical excellence and scalability. Facilitate and contribute to both strategic and tactical technology discussions with executive stakeholders, vendors, and customers. Foster consensus among stakeholders by providing clear technical leadership on strategy, vision, and implementation approaches. Manage and monitor funding approvals and budget expenditures to support data and technology initiatives. Ensure all solutions and features are designed and implemented in accordance with established architectural standards and practices, proactively facilitating trade-offs when necessary. Conduct proactive capacity planning and monitoring of the data and analytics ecosystem to support and anticipate AutoZone's growth.
    $104k-152k yearly est. Auto-Apply 20d ago
  • IT Systems Administrator

    Job Listingsmemphis Grizzlies

    Information technology manager job in Memphis, TN

    The Opportunity The Memphis Grizzlies is looking for a Systems Administrator to provides support and contribute to the development, configuration, and troubleshooting of software, hardware, technology, and user devices as well as their overall reliable operation. The Systems Administrator will participate in application deployments, infrastructure upgrades, and enhancements to direct implementation steps and guarantee component compatibility. The perfect candidate for this position will readily offer coaching to team members with less experience and collaborate with other technical experts and solutions owners to ensure long-term resolution. During services disruptions, this person will support root cause analyses and service restoration and provide an approach that is detail-oriented and inspires others. In This Role You Will Operational Support Lead system installation, upkeep, configuration, and integrity; proactively recognize risk, execute solutions, and stay away from functional effects during episodes; utilize a methodical approach to finding solutions; recommend and carry out suggestions for enhancing the performance and reliability of systems; breakdown limit and execution, figure framework limit; drive changes actively to avoid service disruptions; lead incident and problem management procedures and follow them. Install, configure, patch, and maintain Windows Server systems (2016, 2019, and newer) across development, staging, and production environments. Administer and support enterprise services including Active Directory, DNS, DHCP, SMB, RDP, and Group Policy Objects (GPOs); monitor system performance, review system logs, and optimize resource usage to prevent downtime; apply system updates, patches, and version upgrades for hardware and software; diagnose and resolve technical issues and outages related to software, hardware, and network infrastructure; monitor and maintain data backups and disaster recovery plans to safeguard critical data. Support off-hours maintenance activities. Solution Support Serve as a liaison on significant projects. As needed, take part in system performance testing. Ensure that changes are appropriately recorded by adhering to change management procedures. Make use of your technical knowledge to make sure that the changes work with our environment; administer and support Azure-hosted services and Exchange Online, including mailbox provisioning, transport rules, policies, retention, and troubleshooting. Monitor and maintain Microsoft 365 services (Exchange, Teams, OneDrive, SharePoint Online, Power Platform, etc.). Configure conditional access policies in M365 Security & Compliance Center. Coordinate with security and service desk teams to ensure reliable user access and collaboration services. Communication Prepare and present proposals, reports, and other writings for both internal and external audiences; assimilates and interprets other points of view into work processes; imparts formal technical or administrative expertise to others. Takes an active part in regular status meetings. Prepare written responses to inquiries and status reports. Maintain clear documentation of system configurations, processes, and changes. Contribute to knowledge base articles and end-user “how-to” content as needed. Other duties as assigned. The Experience You Will Bring Bachelor's degree in Technology, Science, Business, or related field or equivalent experience; 3-5 years of related functional expertise. Experience managing VMware virtualization environments and ensuring compliance with required security standards. Proficiency in PowerShell scripting for automation and administration. Experience configuring Conditional Access Policies in Microsoft 365 Security & Compliance Center. Familiarity with security policies and retention requirements to ensure service compliance. Ability to coordinate across teams and support enterprise-level collaboration platforms. Nice to Have: Relevant professional certifications, such as CompTIA A+, Network+, Security+, MCSA, or CCNA, are preferred. Experience with Cloudflare is a plus. Experience with Privileged Access Management systems like BeyondTrust or Delinea is a plus. Knowledge of hospitality, venue management, sports, and entertainment, specifically NBA basketball. What We Offer At the Memphis Grizzlies, we strive to support our team members through all stages of life with robust and attractive benefits, financial and wellness options, and great perks. In addition to offering a competitive salary, we have other great benefits and perks. Keeping You Healthy Industry-leading health coverage Short and Long-term disability Team Member and Dependent Life Insurance Group Voluntary Benefits Wellness programs through EAP and Headspace Discounts and Perks Matching 401(k) Employee Assistance Program Tuition Reimbursement Team Store Discounts Happy Hours and other fun activities Qualified parking and game night meals NBA Sponsored Discount Programs Employee Referral Bonuses Employee Recognition Programs Taking Time Off Generous Paid Time Off Holiday Pay Paid Parental Leave Memphis Basketball LLC is an equal opportunity employer. We are committed to treating all applicants and team members fairly based on their abilities, achievements and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity or any other classification protected by law. Applicant Safety: The Memphis Grizzlies have been made aware of bad actors using our company's name for fake employment opportunities using social media and instant messaging platforms. The Memphis Grizzlies will never require candidates to send or deposit money in exchange for, or as a condition of, an offer of employment. The Grizzlies will also never ask for any sensitive personal information such as social security numbers, dates of birth, or bank account details via email, social media or messaging platforms, or during interviews. If you are contacted by anyone claiming to represent the Memphis Grizzlies and cannot confirm they are with our company, please contact us with the details. Not ready to apply? Connect with us for general consideration.
    $64k-88k yearly est. Auto-Apply 60d+ ago
  • IT Systems Administrator

    Memphis Grizzlies

    Information technology manager job in Memphis, TN

    The Opportunity The Memphis Grizzlies is looking for a Systems Administrator to provides support and contribute to the development, configuration, and troubleshooting of software, hardware, technology, and user devices as well as their overall reliable operation. The Systems Administrator will participate in application deployments, infrastructure upgrades, and enhancements to direct implementation steps and guarantee component compatibility. The perfect candidate for this position will readily offer coaching to team members with less experience and collaborate with other technical experts and solutions owners to ensure long-term resolution. During services disruptions, this person will support root cause analyses and service restoration and provide an approach that is detail-oriented and inspires others. In This Role You Will Operational Support Lead system installation, upkeep, configuration, and integrity; proactively recognize risk, execute solutions, and stay away from functional effects during episodes; utilize a methodical approach to finding solutions; recommend and carry out suggestions for enhancing the performance and reliability of systems; breakdown limit and execution, figure framework limit; drive changes actively to avoid service disruptions; lead incident and problem management procedures and follow them. Install, configure, patch, and maintain Windows Server systems (2016, 2019, and newer) across development, staging, and production environments. Administer and support enterprise services including Active Directory, DNS, DHCP, SMB, RDP, and Group Policy Objects (GPOs); monitor system performance, review system logs, and optimize resource usage to prevent downtime; apply system updates, patches, and version upgrades for hardware and software; diagnose and resolve technical issues and outages related to software, hardware, and network infrastructure; monitor and maintain data backups and disaster recovery plans to safeguard critical data. Support off-hours maintenance activities. Solution Support Serve as a liaison on significant projects. As needed, take part in system performance testing. Ensure that changes are appropriately recorded by adhering to change management procedures. Make use of your technical knowledge to make sure that the changes work with our environment; administer and support Azure-hosted services and Exchange Online, including mailbox provisioning, transport rules, policies, retention, and troubleshooting. Monitor and maintain Microsoft 365 services (Exchange, Teams, OneDrive, SharePoint Online, Power Platform, etc.). Configure conditional access policies in M365 Security & Compliance Center. Coordinate with security and service desk teams to ensure reliable user access and collaboration services. Communication Prepare and present proposals, reports, and other writings for both internal and external audiences; assimilates and interprets other points of view into work processes; imparts formal technical or administrative expertise to others. Takes an active part in regular status meetings. Prepare written responses to inquiries and status reports. Maintain clear documentation of system configurations, processes, and changes. Contribute to knowledge base articles and end-user “how-to” content as needed. Other duties as assigned. The Experience You Will Bring Bachelor's degree in Technology, Science, Business, or related field or equivalent experience; 3-5 years of related functional expertise. Experience managing VMware virtualization environments and ensuring compliance with required security standards. Proficiency in PowerShell scripting for automation and administration. Experience configuring Conditional Access Policies in Microsoft 365 Security & Compliance Center. Familiarity with security policies and retention requirements to ensure service compliance. Ability to coordinate across teams and support enterprise-level collaboration platforms. Nice to Have: Relevant professional certifications, such as CompTIA A+, Network+, Security+, MCSA, or CCNA, are preferred. Experience with Cloudflare is a plus. Experience with Privileged Access Management systems like BeyondTrust or Delinea is a plus. Knowledge of hospitality, venue management, sports, and entertainment, specifically NBA basketball. What We Offer At the Memphis Grizzlies, we strive to support our team members through all stages of life with robust and attractive benefits, financial and wellness options, and great perks. In addition to offering a competitive salary, we have other great benefits and perks. Keeping You Healthy Industry-leading health coverage Short and Long-term disability Team Member and Dependent Life Insurance Group Voluntary Benefits Wellness programs through EAP and Headspace Discounts and Perks Matching 401(k) Employee Assistance Program Tuition Reimbursement Team Store Discounts Happy Hours and other fun activities Qualified parking and game night meals NBA Sponsored Discount Programs Employee Referral Bonuses Employee Recognition Programs Taking Time Off Generous Paid Time Off Holiday Pay Paid Parental Leave Memphis Basketball LLC is an equal opportunity employer. We are committed to treating all applicants and team members fairly based on their abilities, achievements and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity or any other classification protected by law. Applicant Safety: The Memphis Grizzlies have been made aware of bad actors using our company's name for fake employment opportunities using social media and instant messaging platforms. The Memphis Grizzlies will never require candidates to send or deposit money in exchange for, or as a condition of, an offer of employment. The Grizzlies will also never ask for any sensitive personal information such as social security numbers, dates of birth, or bank account details via email, social media or messaging platforms, or during interviews. If you are contacted by anyone claiming to represent the Memphis Grizzlies and cannot confirm they are with our company, please contact us with the details.
    $64k-88k yearly est. Auto-Apply 60d+ ago
  • Director of Information Technology

    Barnhart 4.7company rating

    Information technology manager job in Memphis, TN

    Collaborating with business leadership to develop holistic IT strategies to best meet the operating needs of the business, enable and support business growth and success, and solve business problems. Leading and developing a high-performing IT organization that supports the business with excellence. Providing forward-looking technology-related recommendations to enable improved business performance. Recommending and implementing infrastructure solutions to meet the needs of the business and select and manage vendors to provide those infrastructure solutions. Managing and supporting a network with approximately one hundred locations across the United States and Canada. Supporting the business with resources to address user hardware, software, and network problems. Establishing a roadmap for effective business intelligence, analytics, and decision support. Ensuring and maintaining a secure network environment and leading the organization towards external cybersecurity compliance certifications Ensuring a functioning disaster recovery plan as it relates to core IT systems. Developing training content, as appropriate, to help the business get the most out of its IT investment. Creating and managing to KPIs for the IT function. Other projects and duties as assigned. Barnhart Offers: Competitive salary and performance bonus 401(k) program with company match up to 10% of pay Family medical, dental and vision insurance Paid time off Barnhart CARES family care and community service opportunities Preferred Experience and Skills: A business partnering and servant leadership approach to supporting the business. A disposition and initiative to always seek improvement and challenge the status quo. An ability to work effectively with people at all levels of the organization and manage multiple competing priorities in a fast paced environment. Strong blend of Executive level communication skills coupled with the technical acumen required to lead a diverse IT team. A track record of successful IT leadership across multiple disciplines. A desire to work in the office, network and engage with internal business leaders, and travel for business on occasion. Location - Must be local to Memphis, TN, or willing to relocate. This is a full-time, on-site position. Education - bachelor's degree in computer science or a closely related field is preferred. Experience - At least ten years of experience with advancing responsibilities across a variety of IT areas. PURPOSE - Barnhart is built on a strong foundation of serving others. The fruit of our labor is used to grow the company, care for our employees, and serve those in our communities and around the world. MINDS OVER MATTER - Barnhart has built a nationwide reputation for solving problems. We specialize in the lifting, heavy-rigging, and heavy transport of major components used in American industry. NETWORK - Barnhart has built teams that form one of our industry's strongest networks of talent and resources with over 60 branch locations across the U.S. working together to serve our customers. This growing network offers our team members constant opportunity for career growth and professional development. CULTURE - Barnhart has a strong team culture -- the “One TEAM.” We are looking for smart, hard-working people who strive for excellence in their work and appreciate collaboration. Join a team that values Safety, Servant Leadership, Quality Service, Innovation, Continuous Improvement, Fairness, and Profit with a Purpose. EOE/AA Minority/Female/Disability/Veteran
    $102k-147k yearly est. 60d+ ago
  • IT Security Associate

    Apidel Technologies 4.1company rating

    Information technology manager job in Memphis, TN

    is Contract to Hire and Open to Remote PRIMARY PURPOSE: To troubleshoot various securityincidents across the organization. To assist with providing feedback andresolution to mitigate future security shortfalls. ESSENTIAL FUNCTIONS and RESPONSIBILITIES Assists with detection, monitoring, and resolution of securityincidents. Administers various IT Security tools and applications. Assists ITgroups and business units as necessary in troubleshooting compatibility issuesbetween security tools and business or productivity programs. Assists managementin investigating IT or cyber-security events and suggests resolution. Providesfeedback and suggestions to improve IT Security processes and procedures. Worksclosely with project managers to meet and complete project milestonesaccurately and on time. ADDITIONAL FUNCTIONS and RESPONSIBILITIES Performsother duties as assigned. Supports the organization\'s quality program(s).Travels as required. QUALIFICATIONS EDUCATION & LICENSING Bachelor\'s degree from anaccredited college or university preferred. Major in information systems orcomputer science preferred. Experience Three (3) years of related experience orequivalent combination of education and experience required to includetransmission control protocol/internet protocol (TCP/IP) services or networksexperience. Experience with various operating systems, desktop productivitysoftware, and network topologies highly preferred. Skills & Knowledge Basic knowledge of the security confidentiality,integrity, and availability (CIA) Triad Basic knowledge of security informationand events management (SIEM) solutions. Ability to work with a broad range of security tools andnew technologies Ability to handle confidential sensitive information withintegrity Excellent oral and written communication skills,including presentation skills PC literate, including Microsoft Office products Analytical and interpretive skills Excellent interpersonal skills Ability to work in a team environment Ability to meet or exceed Performance Competencies WORK ENVIRONMENT When applicable and appropriate,consideration will be given to reasonable accommodations. Mental: Clear andconceptual thinking ability; excellent judgment, troubleshooting, problemsolving, analysis, and discretion; ability to handle work-related stress; abilityto handle multiple priorities simultaneously; and ability to meet deadlines Physical: Computer keyboarding, travel as required Auditory/Visual: Hearing,vision and talking NOTE: Credit security clearance, confirmed via abackground credit check, is required for this position. The statementscontained in this document are intended to describe the general nature andlevel of work being performed by a colleague assigned to this description. Theyare not intended to constitute a comprehensive list of functions, duties, orlocal variances. Management retains the discretion to add or to change theduties of the position at any time.
    $42k-62k yearly est. 13d ago
  • Analyst IT Report -Technology Development

    Shelby County Schools 4.6company rating

    Information technology manager job in Memphis, TN

    Destination 2025, our 10-year strategic plan, is designed not only to improve the quality of public education, but also to create a more knowledgeable, productive workforce and ultimately benefit our entire community. What will success look like in 2025? By 2025, 80 percent of seniors will be on track to learn in a postsecondary classroom or enter the workforce straight out of high school; 90 percent of students will earn their high school diploma on time; and every student will enroll in a postsecondary opportunity college or career-ready. We believe: Proficiency in literacy is the foundation of all learning, and we are committed to making that a top priority for students. As we raise expectations of our students, innovative and varied practices are needed in the classroom to provide students with learning experiences that will prepare them for life after graduation. Successful teachers and leaders are the drivers for student success. That means continuing to provide educators with the support and tools needed to make classroom teaching impactful. Although 2025 is in the future, the work is happening to produce engaged and prepared students. By devoting time and other resources to schools, community members can have a direct impact on student achievement. How will we get there? Teachers, parents and community leaders have worked with us to develop the high-leverage priorities to focus all of our efforts and resources over the next 10 years - early literacy, post-secondary readiness, teacher and staff development, high quality schools and community engagement. Job Description Purpose and Scope 1. Work with the Leadership and Department to gather requirements to design, develop, test and deploy reports and strategic and operational dashboards. 2. Responsible for day-to-day designs, developments, monitoring and support of assigned reports and dashboards. 3. Develops Excel, SQL, or application specific reports. 4. Pulls data from various data sources and combine into a single report, either via Data Warehouse or through direct integration. 5. Builds reports to help identify data patterns to scrub/clean data and maintain good data hygiene. 6. Provide database development expertise (stored procedures, views etc.) for application development, design, implementation, verification, debugging, optimizing and maintenance of SQL Server database objects and process for the application, reporting and interface modules 7. Perform report development with strong stored procedure skills utilizing SQL Server 2008 R2, 2005, 2000 8. Design code and test SQL Server reporting services components (user interface, Stored Procedures, Tables etc.) 9. Experience in complete development lifecycle from requirements through deployment and maintenance 10. Provides end-user training on report writing software and support users in ad-hoc report creation. 11. Develops and applies solutions to complex problems which require the regular use of ingenuity and creativity and competency in SQL and EXCEL. 12. Converses with management to determine type, scope, and purpose of analyses. May lead a team in the effort. Works with other analysts and management to complete assigned project work. 13. Deals with complex problems and provides solutions that are innovative and ingenious, achieving quality and work process improvements. 14. May ensure that the workgroup's goals and activities are in sync with and support the broader goals and objectives of the organization; and that the execution of responsibilities are in accordance to lawful and ethical standards. 15. Directs and assists in the preparation and maintenance of a variety of narrative and statistical repmis, records, correspondence, and files related to assigned service, activities, and operations; provides for appropriate research and compiles reports, as needed. 16. Performs other related duties as assigned or directed. Qualifications Essential Job Functions Delivers at a high level of competency Information Technology software development. Assesses and performs analysis on data, and prepares data to facilitate Technical Services functions of organization. Responsibilities require understanding of both theory and practice. Minimum Qualifications Graduation from an accredited college or university with a Bachelor's Degree in Computer Science plus an additional four (4) years related experience, or equivalent, for a total education/experience of 8 years. Prefer experience with MS SQL Server 2008 R2, 2005 Reporting Services, Integration Services. Prefer 2+ years' experience in use and application of stored procedures, DTS package, SSIS package, and Crystal reports. Experience with multi-dimensional Data Sources, reporting tool such as MS Reporting services, Tableau preferred. Degree Equivalency Formula: Bachelor's Degree= 4 years plus required years of experience. Master's Degree= 2 years plus required years of experience. Where Master's degrees are required, years for Bachelor's Degrees must be included. Knowledge, Skills, and Abilities Basic understanding and familiarity with database structure (particularly SQL). Strong analytic and problem-solving skills, with the ability to swiftly and accurately understand complex data and perform analysis Skill in developing data-supported solutions and using fact-based logic; ability to translate complex analysis in easy-to-understand manner and present to a broad audience Strong written and verbal communication skills Outstanding leadership skills and ability to build high-performing teams through both recruitment and selection and professional development Ability to tackle the operational challenges of the merged school district in a complex, changing political and educational environment Ability to manage daily administrative tasks without losing sight of long-term goals and planning Additional Information Why Memphis? Shelby County Schools-one of the 25 largest school districts in the nation-is located in Memphis, TN, a city known for its great food, original music, professional sports, high-quality arts in the most affordable urban setting in the nation . Not only that, but Memphis is a hotbed and national leader for groundbreaking work in education. Benefits : SCS benefits include the following: State retirement plan Paid holidays Paid vacation Paid sick days Heath Care Insurance (e.g. Medical, Dental)
    $64k-88k yearly est. 45m ago
  • Network Administrator II, BRS

    Big River Steel 4.3company rating

    Information technology manager job in Osceola, AR

    Objective of the Job: The position of OT Fiber/Fire Specialist is a support role to all systems in the steel industry. OT will work closely with the construction division carrying out communications as well as supporting the fire systems across the campus. OT will support the access systems and the surveillance systems ensuring the integrity of the facility. Also, OT will support the IT systems to insure connectivity across the entire site. Duties and Responsibilities: 1) Ensure Safety, Environmental, Quality requirements and “where applicable” ResponsibleSteel requirements are followed. 2) Reading and interpreting network installation blueprints and splice schedules 3) Splicing, testing, and repairing fiber optic cables to ensure optimal network performance 4) Operating specialized equipment and vehicles necessary for fiber optic splicing 5) Installing and maintaining network systems for a manufacturing facility in extreme conditions 6) Performing end-to-end fiber tests with OTDR's, power meters, and light sources 7) Adhering to industry safety standards and protocols during all installations and repairs 8) Documenting and reporting on completed installations and any irregularities or issues 9) Providing technical support and troubleshooting network issues as required 10) Maintaining updated knowledge of the latest fiber optic technology, equipment, and techniques 11) Inspect and test fire alarm systems to ensure they are in working order 12) Repair and maintain fire alarm systems 13) Identify malfunctions in systems and repair or replace faulty equipment 14) Work with building plans to assess the best placement of fire alarm equipment 15) Program and calibrate systems to ensure they are functioning properly 16) Work with IT and OT systems for all network communications including switching, routing, wireless, Profibus, Profinet, cellular 17) Install and repair of access control systems and surveillance systems Qualifications: 1) High School Diploma or GED 2) Position is normally straight days, but may require additional hours on weekends and some night work as well as holidays 3) On call schedule will be required 4) Must adhere to all safety procedures and guidelines. Safety protection such as hard hats, safety glasses, steel toe boots with metatarsal protection, hearing protection, protective clothing 5) Must not be colorblind because you will work daily with fiber optic color code standard 6) Attendance and punctuality are a must, along with the ability to self-direct workflow. 7) Must pass a pre-employment assessment. Working Conditions and Physical Requirements: This position requires the ability to work in a steel plant setting and office settings with daily tasks in the mill, which could typically involve extreme environments from hot to cold. This position can require long hours, weekend and holiday coverage to support routine responsibilities. Supervisory Responsibility: This position does not supervise others
    $56k-68k yearly est. 14d ago
  • IT Development Manager

    Evolve Careers

    Information technology manager job in Memphis, TN

    The IT Development Manager will be responsible for providing technical development oversight for internal developers and third party partners, as well as managing select technical aspects of third party implementations, ensuring that these initiatives are completed on-time, within scope, and with high quality deliverables. Works closely with management, business stakeholders, customers, vendors, and developers to guide high-level decisions throughout the process to align the solution with the Company's strategic vision. Ensure the accuracy and performance of solutions meet company and customer requirements. Complete application project-based work. Perform responsibilities in accordance with all company standards, policies, and procedures. Manage and prioritize the activities of the software development team. Performs responsibilities in accordance with all company standards, policies, and procedures. Main Job Tasks and Responsibilities: Guide, coach, and mentor software development engineers. Provide project management and technical leadership for every aspect of software. Prepare lifecycle for different projects inclusive of research, development, design, evaluation, testing along with delivery to product management. Supervise architecture plus lead efforts to develop technical roadmap of all projects. Establish and maintain software development standards and processes along with best practices for delivery of scalable and high quality software. Ensure quality design to meet business goals. Supervise resource allocation to assure attainment of apt business and personnel development goals. Evaluate projects, develop and update schedules plus supervise project status. Evaluates complex situations using multiple sources of information filters, validates and interprets dynamic material. Manages and appropriately escalates: delivery impediments, risks, issues, and changes associated with the initiative. Analysis, planning, developing requirements documents, developing procedures, developing functional architectures, and other related duties. Excellent verbal and written communication skills and the ability to interact professionally with a diverse group; developers, product owners, and subject matter experts. Manage scope throughout the project duration. Maintains accurate program estimates, timelines, project plans, status reports. Resolves conflicts by demonstrating leadership and appropriate decision-making competencies. Work with management and business stakeholders to gather functional requirements at a system level and determine the project scope Design, code, and implement systems and software applications as needed to ensure the success of the solution, including API development needed to facilitate vendor solutions Develop architectural solutions for systems, databases, user interfaces, and web services Conceptualize software systems to address the specific needs for business and customers In conjunction with management, determine and codify platforms and coding standards to be used in project development Evaluate existing software solutions to identify areas for improvement, modernization, and the reduction of technical debt Create modifications for existing software to upgrade performance Conduct unit and integration testing to ensure optimal functionality Debug any errors or issues that arise Ensure architectural integrity of software solutions across platforms and vendor developed solutions Determine project timelines and complete work to deadlines Work with management to delegate tasks to members of the development team Conduct cost analysis to ensure projects remain within budget Other duties as assigned. Education and Experience: Bachelor's degree in Computer Science, Information Systems, or related field. 5-7+ years of software development experience and 1+ year supervisory experience. Maintains knowledge of leading-edge technology. Possesses a solid understanding of the Financial services industry. Experience with Jack Henry & Associates SilverLake preferred. An ability to quickly identify and drive to the optimal solution when presented with a series of constraints. Excellent judgment, analytical thinking, and problem-solving skills. Self-motivated individual that possesses excellent time management and organizational skills. Strong cross-functional collaboration skills, relationship building skills, and ability to achieve results without direct reporting relationships. Strong oral and written communication skills and the ability to present a polished, professional, and diplomatic image to all stakeholders. Strong sense of personal responsibility and accountability for delivering high quality work. Key Competencies: Must possess Software Development Management experience. Must possess Financial Services Industry experience. Must have the ability to maintain confidentiality. Exhibit a positive “can do" attitude. Accept responsibility for and execute efficiently to meet deadlines. Recognize when a high sense of urgency is required. Strong attention to detail and accuracy skills are essential. Proficient written and verbal skills. Ability to communicate technical information to nontechnical personnel. Honest, dependable, respectful of others and carry high ethical standards. Customer focused mindset. Must be a team player.
    $91k-121k yearly est. 60d ago
  • IT Project Cost Analyst

    Baptist Memorial Health Care 4.7company rating

    Information technology manager job in Memphis, TN

    The IT Cost Analyst is responsible for the financial planning, budgeting, forecasting, and analysis of IT spend and expense within our organization. This role collaborates between technology and finance, ensuring that IT initiatives are managed cost-effectively, aligned with business objectives, deliver measurable returns on investment, and meet corporate finance expectations. The successful candidate will provide analytical support to project management teams and be a subject matter expert on the creation of technology implementation costs driven by IT projects. Key Responsibilities: * IT Project Budget Development & Management:o Collaborate with IT project managers to create detailed project budgets.o Effectively monitor spending throughout the project lifecycle.o Track actual expenditures versus forecasted budgets and provide variance analysis. * IT Spend & Reporting:o Prepare financial reports that summarize the status of IT projects.o Conduct ROI, cost-benefit, and risk analyses to support decision-making processes.o Assist in forecasting project expenses. * IT Expense Cost Control & Optimization:o Identify areas for cost reduction and recommend opportunities to optimize financial resources. * Stakeholder Collaboration & Communication:o Work closely with cross-functional teams, including IT, finance, and operations, to ensure the integration of financial planning with project execution.o Communicate complex financial insights understandably to non-financial stakeholders. * Process Improvement & Compliance:o Assist in developing and continuously improving IT cost identification processes and tools used in IT project management.o Ensure all IT project budget activities comply with internal policies and external regulatory requirements. Qualifications: Educationo Bachelor's degree in Finance, Accounting, Business, Information Technology, or a related field. Experienceo 3+ years of experience in financial analysis, budget management, or project control, preferably within an IT or technology-focused environment.o Proven experience working with medium to large IT project budgets. Technical Skills & Toolso Advanced knowledge of Microsoft Excel.o Experience with data visualization tools is beneficial. Core Competencieso Strong analytical and problem-solving skills.o Excellent communication and presentation abilities.o High attention to detail and strong organizational skills.o Ability to work collaboratively, manage multiple projects, and meet deadlines.o A proactive mindset that can identify financial risks and implement mitigation strategies.
    $54k-70k yearly est. 60d+ ago
  • IT Support Technician

    Technologyx

    Information technology manager job in Bartlett, TN

    for an IT Support Rep in the Memphis, TN area. The IT Support Rep responds to and will be the first level of support for all technology hardware, software, and network related problems. This position will have daily interaction with our educational/school clients. The duties of the IT Support Rep will include but are not be limited to the following: Install, configure and upgrade computer hardware, peripherals and software. Diagnose, repair and maintain hardware, peripherals and software systems. Provide technical support to school staff and school sponsored technology provided to students. Work with remote Network Operations Center to manage and support server based information and communication systems (SIS, E-Mail, Library, Web, etc). Work with and help coordinate service contract with outside vendors. Inform appropriate personnel of technology related problems and issues that arise within the school. Maintain up-to-date accurate records for inventory and repair/maintenance work performed within the school. Perform preventative maintenance on school technology equipment. Provide technology assistance to staff and students for support of student centered learning. Perform other relevant duties as identified that support the mission and vision of the school. QUALIFICATIONS Education/Certification: High School diploma or equivalent plus two years of education desired. Certification in technology repair (A+ certification a plus) and/or equivalent job experience required. Work within an educational environment considered a plus. Experience: Demonstrated aptitude or competence for successful fulfillment of assigned performance responsibilities. Special Knowledge/Skills: In Depth Knowledge of Windows, Mac and other operating systems used within the school. Knowledge of basic computer hardware and peripherals. Basic knowledge of educational and business software applications in order to support school staff and students: (Includes Microsoft Office Suite, Common open-source software applications, Common Internet Browsers, Common multimedia software applications and tools, Etc.) Knowledge of basic networking concepts, devices and security. Ability to communicate verbally and in writing. Ability to work with people. Ability to work independently in solving problems. Terms of Employment: Status: Full Time (Initially Hourly, Possible Transition to Salary) Days: Monday through Friday (8A to 5P) Occasional weekend or after-hours work Pay Scale: Listed in Title, Depends on Experience & is NON-NEGOTIABLE. Please review prior to applying. Must Own Dependable Transportation
    $31k-48k yearly est. 60d+ ago
  • Senior Technical Manager, Water Resources Supply

    Ramboll 4.6company rating

    Information technology manager job in Arlington, TN

    Water Resources Senior Engineer Professional Preferred locations: Brentwood, TN Arlington, VA Milwaukee, WI Founded in Denmark, Ramboll is a foundation-owned people company. We have more than 18,000 experts working across our global operations in 35 countries with thousands of experts working across 70 offices in the Americas. Our experts are leaders in their fields, developing and delivering innovative solutions in diverse markets including Buildings, Transport, Planning & Urban Design, Water, Environment & Health, Energy, and Management Consulting. We invite you to contribute to a more sustainable future working in an open, collaborative, and empowering company. Combining local experience with global knowledge, we together shape the societies of tomorrow. Are you motivated by creating sustainable change for long term water issues? Are driven to develop staff and client relationships? Are you our new member of Ramboll's Water Resources team working toward solutions for water supply and utility planning? If this sounds like you, or you're curious to learn more, then this role could be the perfect opportunity. Join our Water Resources US Division as our new Senior Project Manager and work with us to close the gap to a sustainable future. Job Description As our new Water Resources Senior Engineering Professional specializing in water supply and master planning, you will lead and support complex planning projects for public and private water utilities, regional agencies, and municipalities as well as work with industrial companies to evaluate water supply resiliency. This role requires a strategic thinker with a solid technical background, strong communication skills, and the ability to manage projects and mentor junior staff. You will work with a diverse project team of water quality, infrastructure, and treatment experts to deliver solutions to our clients. Our team is vibrant, innovative, international, and supportive. You will collaborate with your colleagues to play a critical role in defining and delivering projects innovative and sustainable solutions to both public and private sector clients. Your key responsibilities will be: Provide technical leadership and expertise to the team in water supply resiliency and water utility planning. Identify and pursue business opportunities; prepare and deliver reports, presentations, and technical documents summarizing findings, recommendations, and regulatory compliance efforts. Lead team in development of water risk and resiliency assessments, hydrologic modeling, development of capital improvement plans; develop and evaluate long-term water demand projections, supply strategies, and infrastructure needs; prepare planning documents including integrated water resources plans, water management plans, and water system master plans; work collaboratively with multidisciplinary teams including environmental scientists, GIS analysts, and civil engineers. Qualifications About you: Bachelors degree in water resources engineering or similar discipline with 10+ years experience. Advanced degree highly desirable. Licensure as a professional engineer or ability to obtain within 6 months of employment. Demonstrated business development and leadership capabilities. Strong understanding of project delivery tools and metrics, and a proven history leading project delivery teams to successfully meet client expectations and supporting project teams. Additional Information What we can offer you: Commitment to your development Leaders guided by our Leadership Principles A culture that welcomes you as the unique person you are Inspiration from colleagues, clients, and projects The long-term thinking of a foundation-owned company Work at the heart of sustainable change Ramboll is a global architecture, engineering, and consultancy company. We believe that the purpose of sustainable change is to create a thriving world for both nature and people. So, that's where we start - and how we work. At Ramboll, our core strength is our people, and our history is rooted in a clear vision of how a responsible company should act. Being open and curious is a cornerstone of our culture. We embrace an inclusive mindset that looks for fresh, diverse, and innovative perspectives. We respect, embrace, and invite diversity in all forms to actively cultivate an environment where everyone can flourish and realize their full potential. Ready to join us? Please submit your application. Be sure to include all relevant documents including your CV, cover letter, etc. We recognize that some candidates only apply when they tick every box. However, passion and potential often outweigh a perfect resume and Ramboll's supportive learning culture can help you grow. So if this role resonates with you but you don't meet all the requirements, we encourage you to apply. You might be the perfect fit for this opportunity or another within our team. Thank you for taking the time to apply! We look forward to receiving your application. An equal opportunity employer Equality, diversity, and inclusion is at the heart of what we do. At Ramboll, we believe that diversity is a strength and that different experiences and perspectives are essential to creating truly sustainable societies. We invite applications from candidates of all backgrounds, regardless of age, disability or medical condition, gender identity, marriage and domestic partnership, pregnancy and maternity, race, ancestry, or national origin, religion or belief, sex and sexual orientation, military service and veteran status, or any other protected characteristic. Ramboll wants to ensure opportunities are accessible to candidates with disabilities. Please reach out to our recruitment team to discuss any adjustments that you might require during the application process.
    $98k-144k yearly est. 60d+ ago
  • Mid-Level Computer Network Support Specialist

    Csv-Taurean

    Information technology manager job in Memphis, TN

    We are seeking experienced Mid-Level Computer Network Support Specialists to join our team in providing on-site network engineering and operations support for a large, mission-critical enterprise environment. This position will be performed on the customer site and will require close coordination with both technical and operational teams to ensure high availability, security, and performance of complex IT infrastructure. Work Location: Memphis, TN, Full-time on-site Summary: Provides local Tier 2/3 support, preventive maintenance, and incident resolution. Key Duties: Troubleshoot and resolve network incidents. Perform on-site preventive maintenance and DR testing. Support hardware replacement and configuration updates. Coordinate with HQ engineers on major projects. Education/Certifications: Associate's + 6 yrs experience or Bachelor's + 3 yrs; CompTIA Security+ and CCNA. Active Public Trust required; IRS MBI preferred.
    $47k-66k yearly est. 60d+ ago
  • IT Network Engineer

    First Horizon Bank 3.9company rating

    Information technology manager job in Memphis, TN

    not eligible for sponsorship.** **Location:** Onsite in Memphis, TN; Maryville, TN; Birmingham, AL; Lafayette, LA; New Orleans, LA; Charlotte, or NC; Raleigh, NC., Dallas, TX We are seeking a highly skilled and motivated Senior Network Operations Engineer to join our dynamic team. The ideal candidate will possess exceptional problem-solving abilities and a strong background in managing complex network infrastructures. This role is crucial for ensuring the stability, performance, and security of our enterprise network. The successful candidate will be a key contributor to our operations team, handling escalations, leading incident response, and driving continuous improvement. **Responsibilities:** + **Incident and Problem Management:** Serve as a senior escalation point for all network-related issues. Lead the investigation and resolution of complex network problems, including performance degradation, outages, and security incidents. + **Network Operations & Maintenance:** Proactively monitor, maintain, and troubleshoot our global network infrastructure. Perform routine maintenance, software upgrades, and configuration changes on network devices to ensure optimal performance and reliability. + **Architectural & Design Input:** Collaborate with the network architecture team to provide operational feedback and contribute to the design and implementation of new network solutions. + **Technical Expertise:** + **F5 BIG-IP:** Design, configure, and manage F5 BIG-IP platforms, including LTM (Local Traffic Manager), GTM (Global Traffic Manager), and ASM (Application Security Manager). Experience with iRules and iApps development is highly desirable. + **Cisco Route/Switch:** Extensive hands-on experience with Cisco IOS, IOS-XE, and NX-OS. Deep understanding of routing protocols (BGP, OSPF, EIGRP), switching technologies (VLANs, STP, VTP), and network security features (ACLs, NAT). + **HPE Aruba:** Configure, deploy, and manage HPE Aruba wireless and switching solutions. Experience with Aruba Mobility Controllers, AirWave, and ClearPass Policy Manager is essential. + **Automation & Scripting:** Drive network automation efforts using scripting languages (e.g., Python, Ansible) to streamline operational tasks and improve efficiency. + **Documentation:** Create and maintain comprehensive network documentation, including diagrams, runbooks, and standard operating procedures (SOPs). + **Collaboration:** Work closely with cross-functional teams, including systems, security, and application development, to support business initiatives and resolve inter-departmental issues. + **On-Call Support:** Participate in an on-call rotation to provide 24/7 support for critical network issues. **Qualifications:** + Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience. + Minimum of 5-7 years of experience as a Network Engineer, with at least 2-3 years in a senior operations role. + **Certifications:** Professional-level certifications from vendors such as Cisco (e.g., CCNP Enterprise, CCNP Data Center), F5 (e.g., F5-CA), or HPE Aruba (e.g., ACSA, ACDA) are highly preferred. + **Problem-Solving Skills:** Proven track record of strong analytical and problem-solving skills with the ability to quickly diagnose and resolve complex network issues under pressure. + **Communication:** Excellent verbal and written communication skills with the ability to explain complex technical concepts to both technical and non-technical audiences. + **Teamwork:** Ability to work independently and as part of a team in a fast-paced, collaborative environment. **About Us** First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ******************** (https://urldefense.com/v3/\_\_https:/********************/\_\_;!!Cz2fjcuE!hpq9hPnrucZCPIAVPojVESItIq-FPzhurNdCrQ3JE8Rkx3gMd70nIk6\_kmPxl66\_oJCEsXs0gNunPowMAMHCmBYPOtUxUGI$) . **Benefit Highlights** - Medical with wellness incentives, dental, and vision - HSA with company match - Maternity and parental leave - Tuition reimbursement - Mentor program - 401(k) with 6% match - More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits **Follow Us** Facebook (****************************************** X formerly Twitter (************************************ LinkedIn (*************************************************** Instagram (****************************************** YouTube (********************************************************** ** ** Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
    $82k-99k yearly est. 38d ago
  • IT Systems Engineer (L3)

    PCS Managed Services

    Information technology manager job in Memphis, TN

    ** This is a full-time in the office position located in MEMPHIS, TN. Please do not apply if not in Memphis. No remote. ** This is a very "high level" engineer position, not a growth or step up position. Looking for fully qualified, elite, top tier engineers that can hit the ground running. Please don't apply if don't meet qualifications. Ø Are you seeking an exceptional company that truly values its employees and fosters a vibrant culture? Ø Do you possess a passion for technical troubleshooting and problem-solving? Ø Are you eager to collaborate with a team of passionate and knowledgeable IT experts? Ø Do you thrive on providing outstanding support and communication to others? Look no further! Join us at PCS Managed Services, LLC, a leading Managed IT services provider in the Memphis and Mid-South area and experience an unparalleled work environment as a Tier 3 IT Systems Engineer. Key Responsibilities and Opportunities: As an integral member of our team, the IT Systems Engineer plays a pivotal role in managing our clients' IT environments, ensuring their success and satisfaction. As part of our robust team, you'll collaborate closely to provide expert solutions, including comprehensive network/system architecture, project management and implementation, Virtual CIO (VCIO) support for IT budgeting and business growth, and final escalation assistance for Tier 1 & 2 to diagnose, resolve, and document escalated support tickets. Additionally, you will handle onsite work such as dispatched escalated support, equipment installation and implementation, and project assignments. You'll have the chance to identify and develop innovative solutions and processes, making a direct positive impact on our customers. We strive for proactive measures to minimize reactive issues, allowing our customers to focus on their core business priorities. This position is our highest technical level, the end all be all! Must have the confidence to take on any issue or task and the skills to back it up! Desired Skills and Qualifications: A minimum of 8 years' experience as an IT Systems Administrator or Engineer (L2 or higher). Demonstrated ability to effectively troubleshoot IT issues and see them through to resolution. Excellent written and verbal communication skills, fostering collaboration with team members and customers. A passion for continuous learning and a commitment to expanding your skill set. Exceptional multitasking abilities, capable of managing multiple priorities and projects simultaneously. High volume environment. Strong project management skills, from initiation and setting milestones to timeline accountability and successful completion. Self-motivated, detail-oriented, and organized, with a proactive mindset. Take ownership and accountability for escalation tickets and assigned projects. Thrive in high-pressure environments. Aptitude to solve problems and provide solutions. Top level role that is the last line of escalation. Must have very high level of knowledge, experience and troubleshooting skill. Additional Expectations: Willingness to do night and weekend shifts as part of our on-call rotation and scheduled afterhours work. Ability to work closely with Level 1/2 technicians on escalated tickets and provide training and feedback for improvement. Capability to manage Level 2 resources for new client onboarding projects and larger initiatives. Required Technical Expertise: Extensive knowledge and competency in all Microsoft Workstation Operating Systems and Applications. Proficiency in managing Microsoft Server Operating Systems and Networks. Expertise in managing and implementing firewalls, layer 2/3 switches, access points, and other networking devices. Expert knowledge in firewall configuration and troubleshooting. Multi-vendor experience. Thorough understanding of layer 2 and layer 3 networking, including a solid grasp of the OSI model. Administration and configuration of Microsoft Office 365 email, applications, InTune, and Azure AD. Advanced knowledge of Azure AD, SharePoint, MDM, and MFA. Comprehensive understanding of Microsoft Active Directory and Group Policy. Experience working with computer peripherals, such as printers and scanners. Strong hardware, software, and network troubleshooting skills. Ability to perform onsite installations of IT equipment. Ability to architect solutions and implementation plans for customer needs. Advanced knowledge of VPN technologies, including configuration, support, and troubleshooting. Advanced understanding of DHCP and DNS configuration and management. Exceptional troubleshooting skills to identify and solve complex escalated issues. Virtual Environment Management proficiency (VMWare, Hyper-V, Hyper-Converged). Cybersecurity solutions implementation (EDR, SOC, IAM, SASE, CASB, ZeroTrust, Vul.Scan, etc.). Cyber event investigation and remediation. Preferred Skills: Previous experience with Managed Service Providers (MSP). Familiarity with PSA and RMM tools, such as ConnectWise, Autotask, and Kaseya. Certifications: A+, Net+, Sec+, MCP, MCSA, MCSE, Microsoft 365. Continued education: Associate or Bachelor's degree in MIS or Computer Science. Company Benefits: This is a full-time salaried position that offers an excellent benefits package, including: Health, Dental, and Vision Insurance. 401K retirement plan. Life Insurance. Paid Time Off (PTO). 9 paid holidays. Professional development assistance, training, and certifications. Ready to Join the PCS-MS Team? At PCS Managed Services, we are always seeking passionate and driven individuals who possess a problem-solving mindset and prioritize customer satisfaction. Our team members are leaders and effective communicators, individuals who take their work seriously while maintaining a positive and light-hearted approach. We value strong relationships and executing tasks the right way. If this resonates with you, we look forward to hearing from you soon and welcoming you to our exceptional team! Interested applicants should submit their resume to ***************. No recruiters, please.
    $72k-102k yearly est. 4d ago
  • Director of Information Technology

    Barnhart Crane & Rigging 4.7company rating

    Information technology manager job in Memphis, TN

    * Collaborating with business leadership to develop holistic IT strategies to best meet the operating needs of the business, enable and support business growth and success, and solve business problems. * Leading and developing a high-performing IT organization that supports the business with excellence. * Providing forward-looking technology-related recommendations to enable improved business performance. * Recommending and implementing infrastructure solutions to meet the needs of the business and select and manage vendors to provide those infrastructure solutions. * Managing and supporting a network with approximately one hundred locations across the United States and Canada. * Supporting the business with resources to address user hardware, software, and network problems. * Establishing a roadmap for effective business intelligence, analytics, and decision support. * Ensuring and maintaining a secure network environment and leading the organization towards external cybersecurity compliance certifications * Ensuring a functioning disaster recovery plan as it relates to core IT systems. * Developing training content, as appropriate, to help the business get the most out of its IT investment. * Creating and managing to KPIs for the IT function. * Other projects and duties as assigned. Barnhart Offers: * Competitive salary and performance bonus * 401(k) program with company match up to 10% of pay * Family medical, dental and vision insurance * Paid time off * Barnhart CARES family care and community service opportunities Preferred Experience and Skills: * A business partnering and servant leadership approach to supporting the business. * A disposition and initiative to always seek improvement and challenge the status quo. * An ability to work effectively with people at all levels of the organization and manage multiple competing priorities in a fast paced environment. * Strong blend of Executive level communication skills coupled with the technical acumen required to lead a diverse IT team. * A track record of successful IT leadership across multiple disciplines. * A desire to work in the office, network and engage with internal business leaders, and travel for business on occasion. Location - Must be local to Memphis, TN, or willing to relocate. This is a full-time, on-site position. Education - bachelor's degree in computer science or a closely related field is preferred. Experience - At least ten years of experience with advancing responsibilities across a variety of IT areas. PURPOSE - Barnhart is built on a strong foundation of serving others. The fruit of our labor is used to grow the company, care for our employees, and serve those in our communities and around the world. MINDS OVER MATTER - Barnhart has built a nationwide reputation for solving problems. We specialize in the lifting, heavy-rigging, and heavy transport of major components used in American industry. NETWORK - Barnhart has built teams that form one of our industry's strongest networks of talent and resources with over 60 branch locations across the U.S. working together to serve our customers. This growing network offers our team members constant opportunity for career growth and professional development. CULTURE - Barnhart has a strong team culture -- the "One TEAM." We are looking for smart, hard-working people who strive for excellence in their work and appreciate collaboration. Join a team that values Safety, Servant Leadership, Quality Service, Innovation, Continuous Improvement, Fairness, and Profit with a Purpose. EOE/AA Minority/Female/Disability/Veteran
    $102k-147k yearly est. 60d+ ago
  • Information Technology Professional

    U.S. Navy 4.0company rating

    Information technology manager job in Walls, MS

    To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military
    $47k-66k yearly est. 2d ago

Learn more about information technology manager jobs

How much does an information technology manager earn in West Memphis, AR?

The average information technology manager in West Memphis, AR earns between $74,000 and $156,000 annually. This compares to the national average information technology manager range of $84,000 to $169,000.

Average information technology manager salary in West Memphis, AR

$107,000

What are the biggest employers of Information Technology Managers in West Memphis, AR?

The biggest employers of Information Technology Managers in West Memphis, AR are:
  1. AutoZone
  2. Medtronic
  3. FedEx
  4. Granite Construction
  5. Description Autozone
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