Information technology/support technician jobs in Brookhaven, NY - 721 jobs

Job Summary The primary focus of the Data Support Analyst I representative is to provide proactive customer service to both our clients and internal teams. This position will troubleshoot, diagnose, and resolve problems with our aggregation systems. Job Responsibilities Provide Tier 2 level support via chat, email, and phone Interface with end user clients to help troubleshoot and resolve technical issues, procedural issues, and ensure data transfer efficiencies Interface with internal support teams on escalated issues - both customer and operations based Adhere to team and individual key performance indicators (KPIs) Stay up to date on system releases, new features, and bugs Make outbound calls help expedite resolution Provides a second level of support for account aggregation Perform other duties as assigned Requirements Bachelor's degree or equivalent work experience required; college degree preferred 2 years customer service experience preferred Team Player with the ability to work independently as needed Ability to work overtime, including evenings and weekends as needed Skills Exceptional communication skills (both written and verbal) Strong analytical and diagnostic skills Working knowledge of different aggregation methods(Screen Scraping,API's, and File Based) Understand the different types of financial accounts that can be aggregated Ability to read and interpretdifferent HTTPresponses (JSON, XML, HTML and others) Strong technical troubleshootingand critical thinking Ability to adapt in a fast-paced environment while multitasking Dependable, accountable, self-motivated, and drive to excel Detailed oriented Working knowledge of MS Office suite Strong organization skills and excellent time management skills The salary range for this position is $50,000 - $59,000; commensurate salary to be determined based on skills, professional background and expertise. This position is also eligible, pursuant to applicable eMoney policies, for the annual bonus program, retirement contributions, health insurance, sick leave, parental leave and paid time off. At eMoney Advisor, our mission is to help people talk about money. Founded in 2000, it's the only wealth management system that offers transparency, security, mobile access, and superior organization. Our award-winning, web-based services and resources are designed to amplify advisors' value to their clients. Today, we serve more than 109,000 financial professionals and support over 6 million end clients. At eMoney, we create and nurture a culture that values diversity and inclusion, which enables our employees to thrive and do their best work. Different ideas, perspectives, and backgrounds inspire a stronger and more creative work environment that delivers better results. eMoney is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

Intern - IT Operations Support Job ID: 554167495 Lightpath is one of the largest competitive local exchange carriers in the tri-state area. Weown and operate our infrastructure "from the ground up" by deploying over 20,000 route miles connecting 13,500 on-net/LIT buildings. With a strong portfolio of cutting edge solutions for Internet, WAN, Voice, SD-WAN, Security & Cloud services, we enable Enterprise customers of all sizes the ability to react to new challenges while developing best practices for the future. With Lightpath's continued focus on network excellence and a "customer first" service commitment, we are building a workforce of the best talent that will meet the needs of our customers and reflect the diverse communities we serve. We're looking for interns who are eager to learn, contribute, and grow in a collaborative environment. As an intern, you'll have the opportunity to: Work closely with team members on meaningful projects that drive results. Collaborate across departments, gaining exposure to different areas of the business. Explore and apply AI tools and technologiesas part of project work and problem-solving. Be an active part of a supportive, team-oriented culture. Contribute fresh ideas and take ownership of tasks that make an impact. Job Function We are seeking a motivated and technically curious intern to support our IT Operations team. This internship offers hands-on experience across infrastructure and application administration, providing exposure to virtual environments, Linux systems, enterprise applications, and network technologies. The ideal candidate will assist in maintaining and optimizing IT systems while learning from experienced professionals in a dynamic and fast-paced environment. Duties and Responsibilities Assist in managing virtual machines and supporting Linux/Windows server environments. Perform basic application administration tasks such as user account setup and troubleshooting. Support system monitoring and help identify performance issues. Participate in small-scale infrastructure and application projects. Document technical procedures and assist with issue resolution. Gain exposure to scripting, automation, and network fundamentals. Qualifications/Requirements Entering senior year of an undergraduate program or be recent graduates of an undergraduate or master's program in Computer Science, Information Technology, or a related field. Candidates must be local to one of our office locations. Bethpage NY, NYC, Golden CO, Wakefield MA, White Plains NY. Basic understanding of virtualization platforms (e.g., Nutanix, VMware, Hyper-V). Familiarity with Linux and Windows operating systems and command-line operations. Exposure to database technologies (Oracle, MySQL, SQL Server) and basic SQL query writing is a plus. Interest in learning about IT infrastructure, systems management, and enterprise applications. Basic understanding of scripting or programming (e.g., Python, Shell, JavaScript, XML) is a plus. Strong analytical and problem-solving skills. Excellent written and verbal communication abilities. Ability to work collaboratively in a team environment and adapt to changing priorities. Lightpath is an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law. Lightpath collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law. This position is identified as being performed in/or reporting to company operations in New York State. The pay range at the time of posting in the specified locations is $18.00- $20.00/hour. Pay ranges are supplied in compliance with New York State law. Pay is competitive and based on a number of job-related factors, including skills and experience.

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This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

If you have an interest in digital engagement technologies, as well as the desire to grow with a dynamic company, make a major difference within a flourishing organization, have great advancement opportunities, and thrive on working in a fast-paced, exciting environment, then this opportunity with Bridgeline Digital is for you. Bridgeline Digital, The Digital Engagement Company™, and developer of the award-winning Unbound Platform, Hawksearch, and Woorank has an immediate opening for a Technical Support Engineer. Overview As a Technical Support Engineer at Bridgeline Digital, you'll work as part of a small support team in our Garden City, NY office providing technical troubleshooting and how-to assistance to Bridgeline's customers. The ideal candidate will have excellent communications skills and experience in technical support for a software company. Responsibilities: Customer Support - gathering information about issues with our software, entering tickets into JSM, attempting to resolve issues or answer how-to questions, routing to other departments for resolution, and customer follow-up. Technical Troubleshooting - gathering information on technical issues such as error messages and logs, analyzing client implementations as well as shared software components to identify defects, attempting to reproduce problems, documenting defect scenarios, diagnosing root causes and providing resolutions or workarounds Technical Writing - catalog common issues and their resolution for our Knowledgebase Requirements: Must be authorized to work in the United States on a permanent basis 4-year college degree or equivalent work experience, preferably in a technical field such as computer science 1-3+ years' experience working in a customer-facing technical support role Experience with JSM/JIRA Experience troubleshooting web-based software issues Excellent written and verbal communication skills (English), with the ability to explain complex technical problems to non-technical audiences 1-2 years web development experience (HTML, CSS, JavaScript, XML/XSLT, ASP.NET/C#) a plus Search, E-commerce, content management, and/or marketing automation experience also a plus Bridgeline Digital Offers: Competitive base salary and benefits, paid vacation and holidays, 401K, and more A dynamic, open-minded company with great opportunities for personal development Work with the newest development and digital engagement technologies · An organization where suggestions are encouraged, and your influence can be felt within the company and Bridgeline's products Professional development and career advancement opportunities Inspiring, fast-paced, and flexible environment

Benefits: 401(k) 401(k) matching Competitive salary Dental insurance Health insurance Opportunity for advancement Paid time off Training & development About Us: We are an MSP committed to delivering top-notch IT support and solutions to local businesses. Were looking for a skilled Bench Technician with 3-5 years of experience to help us keep our clients hardware running smoothly and efficiently. Job Description What Youll Do: Diagnose, repair, and refurbish IT equipment including desktops, laptops, servers, and networking hardware Troubleshoot hardware issues quickly and accurately to minimize client downtime Assemble and prepare equipment for deployment or return to clients Maintain detailed records of repairs, parts used, and test results Manage and organize repair bench workspace and inventory of spare parts and tools Work closely with help desk and field technicians to support client needs and share technical insights Assist in configuring and testing equipment before its delivered or deployed Stay up to date on the latest hardware technology and repair techniques relevant to MSP services Onsite work at Clients locations as needed. Including setups, pickups, drop-offs Manage incoming deliveries and inventory. Additional Duties and Responsibilities: Improve customer service, perception, and satisfaction. Fast turnaround of Customer Requests. Ability to multi-task Ability to work in a team and communicate effectively. Work to ensure requests are routed to the proper resource in order to be resolved quickly and efficiently. Escalate service requests that require engineer level support, following ticket to resolution. Responsible for entering all time and expenses in ConnectWise as they occur. Enter all work as service tickets in ConnectWise. Understand processes in ConnectWise by completing assigned training materials on the ConnectWise University. Who You Are: You have 3-5 years of solid experience as a Bench Technician or similar role within IT support or repair A Plus Certification Comfortable with a variety of IT hardware from desktops and laptops to networking devices and servers Detail-oriented and able to troubleshoot with patience and precision Able to handle multiple repair jobs efficiently in a fast-paced environment A good communicator who can work collaboratively with a small team and interface with clients when needed Reliable and proactive, taking ownership of your work from start to finish Advanced understanding of operating systems, business applications, printing systems, and network systems. Interpersonal skills: such as telephony skills, communication skills, active listening and customer-care. Diagnosis skills of technical issues. Familiarity with MSP workflows, ticketing systems, or IT service management is a plus Travel to clients locations as needed (Must have reliable transportation) Why Join Us? A friendly, supportive team atmosphere where your skills really make a difference Hands-on experience with a wide range of hardware in a growing MSP environment Opportunities to expand your technical knowledge and grow your career Competitive pay and flexible work arrangements tailored for work-life balance A chance to help local businesses stay productive and secure with your expertise If youre ready to bring your repair skills to a growing MSP where youll be valued and challenged, wed love to hear from you! Travel to clients locations as needed (Must have reliable transportation)

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Qualifications Provides phone and desktop support/consulting services and problem resolution. Images and Deploys computers for New Hires and Upgrades. Provides on-site desktop support services and problem resolution. Interfaces with other support groups to resolve problems. Troubleshoots routine to moderately complex desktop problems. Completes special projects and performs other duties as assigned. Additional Information To know more about this position or to schedule an interview, please contact: Sagar Rathore ************ ******************************

Student Data Specialist Department: Information Technology Reports to: IT Manager Position Length: Full time, 12 month position Salary Range: $60,000 - $70,000 Closing date of application: February 12, 2026 Qualifications: See attached job description. Apply online at ***************************************** Applicants must include a letter of intent, resume, official transcripts, and at least 3 references. These statements are intended to describe the general nature and level of work being performed. Specific duties and responsibilities may vary, depending on the assignment. C.E.S. reserves the right to add/ change duties at any time. Applications will be reviewed on a rolling basis and those applications received after the close of business on the closing date are not required to be considered. An Equal Opportunity Affirmative Action Employer "It is the policy of C.E.S. that no person shall be excluded from participation in, denied the benefits of, or otherwise discriminated against under any service or program on account of race, color, religious creed, age, marital or civil union status, national origin, sex, sexual orientation, gender identity or expression, ancestry, residence, veteran status, victim of domestic violence, present or past history of mental disorder, mental retardation, learning disability or physical disability including, but not limited to, blindness, or pregnancy and provides equal access to the Boy Scouts and other designated youth groups. Inquiries regarding C.E.S. nondiscrimination policies should be directed to the Associate Executive Director's office, C.E.S., 40 Lindeman Dr., Trumbull, CT 06611, **************."

NRI North America is looking for a qualified Computer Support Technician to join an elite professional services organization. We have opportunities available in NYC. We are seeking a full-time (5-days per week) resource capable of performing IT support activities. Responsibilities * Job responsibilities may vary based on client needs. * Respond to help desk tickets and assist users with hardware and software issues, providing prompt and courteous support. * Diagnose and resolve technical problems related to computers, printers, network connectivity, and other IT equipment. * Set up and configure computers, peripherals, and software applications for new and existing users. * Perform regular maintenance and updates on systems and software, ensuring optimal performance and security. * Maintain accurate records of support requests, resolutions, and inventory of IT assets. Update knowledge base articles for common issues. * Assist in monitoring and maintaining network infrastructure, including routers, switches, and access points. * Provide training and support to users on new software and technologies, enhancing their technical skills and efficiency. * Work closely with other IT team members on projects, upgrades, and system improvements. Knowledge, Skills, and Abilities Required * Associate's degree in information technology, Computer Science, or a related field. * 1-3 years of experience in IT support or a related role. * Strong understanding of computer systems, mobile devices, and other technology products. * Proficiency in troubleshooting hardware and software issues in Windows and mac OS environments. * Knowledge of networking concepts (TCP/IP, DHCP, DNS) is preferred. * Excellent communication and customer service skills. * Strong problem-solving abilities and attention to detail. * Ability to work both independently and collaboratively in a team environment. Preferred * Relevant certifications (e.g., CompTIA A+, ITIL) Competency Requirements * Builds strong client relationships and delivery client centric solutions. * Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. * Holds self and others accountable to meet commitments. * Builds partnerships and works collaboratively with others to meet shared objectives. * Gains the confidence and trust of others through honesty, integrity, and authenticity. * Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. Work Environment The position will be responsible for working directly on site with our clients including customers, client staff, Managers and C-Suite Executives. $28 - $35 biweekly Benefits You'll love working at NRI not just for the usual benefits, but for our environment and culture! You'll work with a great group of people in a highly collaborative team and results oriented atmosphere. You'll have the opportunity to work in a dynamic and extremely positive environment where there is always the opportunity to challenge your skills and really move the needle. You'll work with large, sophisticated, and progressive clients throughout North America. We provide a comprehensive benefits program including: Health, Vision, and Dental Insurance, Life Insurance, Health/Dependent Care Flexible Spending, 401(k) Plan, Short-Term and Long-Term Disability Coverage, Generous Vacation and Flex Time Off Programs, Company Paid Holidays, and Training and Development Opportunities. Notices The above description is intended to describe the general nature and level of work performed by individuals assigned to this position. This is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, or experience required of individuals in this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities. NRI North America is proud to be an Equal Opportunity/Affirmative Action employer. NRI North America will accept applications on an ongoing basis. NRI North America will consider qualified candidates with criminal histories in a manner consistent with The Los Angeles Fair Chance Initiative for Hiring Ordinance. If you require reasonable accommodation in completing an application, interviewing, or otherwise participating in the hiring process, please direct your inquiries to [email protected]. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Founded in 2015, 4DS Corp. is a NY based multi-asset logistics, e-commerce and business solutions organization with a large variety of products and brands under its portfolio. We are a global importer, distributor and retailer, consisting a collection of multiple sub-companies involved in a variety of brands and industries, which span across food services, office supplies, electronics, solutions, payments and more. Job Description Responsibilities for Technical Support Specialist Install and configure computer systems and applications within the company Respond to customer inquiries and assist in troubleshooting and resolving challenges Actively update, maintain and monitor all aspects of computer networks Resolve technical issues related to network interruptions Attend in-person meetings with clients to analyze, troubleshoot and diagnose hardware problems Maintain a working log detailed all required system updates, as well as the date of completion Organize and file documentation pertaining to warranties and instructional guides for computer hardware Assist management in creating training materials pertaining to computer troubleshooting and usage Qualifications Qualifications for Technical Support Specialist A bachelor's degree in computer science or related technology field is preferred Industry-specific certification in relevant computer languages or software may be required 1-3 years of relevant experience in a customer focused position involving technical knowledge of a companies' products and services Time-management skills and the ability to establish reasonable and attainable deadlines for resolution Comfortable working in and assisting others through company help desk software, such as Freshdesk in addition to other remote access desktop programs Accept constructive criticism and customer feedback regarding their experience with software or IT services Extensive experience working with different operating systems including Windows and Mac OS Professional written and interpersonal skills are essential when communicating with customers and clients Ability to prioritize and manage several milestones and projects efficiently Additional Information Additional Information Job Type: Full-Time Work Location: Hicksville, NY **We offer CPT, OPT, H1B Sponsorship for International Applicants (US Only) All your information will be kept confidential according to EEO guidelines.

Job DescriptionDescription: Technical Support Specialist East Haven, CT CPA medical Billing a division of GeBBS Health Care company is currently seeking an experienced Technical Support Specialist to join our team. Connecticut based candidates only. The IT Support Specialist is responsible for providing high-quality Tier 1 and Tier 2 technical support to our US workforce of employees. This role focuses on resolving everyday IT issues, managing device and account support, and ensuring smooth onboarding/offboarding processes. We are looking for someone who thrives with autonomy, takes pride in being a reliable problem-solver, and moves quickly to keep things running smoothly. You should be comfortable being the first line of support, and eager to improve processes as we scale. This role is critical to our day-to-day operations and calls for someone ready to take full responsibility and lead the function. This role is on-site in East Haven, CT. Qualifications · Bachelor's degree in related field or equivalent years of experience. · 3+ years in IT support, preferably within a remote or decentralized environment. · Proficiency in troubleshooting operating systems (Windows and mac OS), basic networking, and remote support tools. · Strong interpersonal and communication skills with a customer-centric mindset. · Naturally proactive and comfortable working within a dynamic and decentralized environment. · Naturally inquisitive with a desire to solve problems and dig into detailed analysis. · Ability to prioritize tasks, be organized and manage competing priorities effectively. · Proven ability to communicate effectively to various audiences/levels including leadership through various mediums · Experience with device management platforms like Intune · Familiarity with IT ticketing systems and basic ITIL principles. · Relevant technical certifications Requirements: Responsibilities Provide first-line support by troubleshooting hardware, software, and supporting company endpoint devices Work with team members in multiple locations to provide support. Delivering service and support to end-users working onsite and remote Maintain IT asset inventory and documentation, tracking hardware lifecycles and software licenses Manage IT onboarding and offboarding, ensuring seamless provisioning and deprovisioning of company hardware, software, and accounts Support the deployment and troubleshooting of remote management tools and company-specific applications. Implement and maintain system hardening standards, including company specified group policies to ensure the security and compliance of IT system Support our adoption of new tools, including management of users and configuration of SAML and other SSO mechanisms Follow standard processes and procedures Use helpdesk ticketing system for tracking issues and problem resolution Maintaining prompt and effective inter and intra-team communication

Summary:The IT Help Desk Associate will offer support and technical assistance to customers who are using software, hardware, or other computer systems and need help completing tasks or troubleshooting problems through diagnostic tests and remote access to their computers.Job Description: Responsibilities: · Serves as the first point of contact for customers seeking technical assistance over the phone, email or ticket system · Perform remote troubleshooting through diagnostic techniques and pertinent questions · Determine the best solution based on the issue and details provided by customers · Walk the customer through the problem-solving process · Direct unresolved issues to the next level of support personnel · Provide accurate information on IT products or services · Record events and problems and their resolution in logs · Follow-up and update customer status and information · Pass on any feedback or suggestions by customers to IT team · Identify and suggest possible improvements on procedures · Install MS office s/w products and manage accounts · Manage company phone system · Install Windows 7 & 10 and manage accounts · Support Sales Apps on PC, MAC, and Mobile devices · Manage IT assets thru IT Management Systems · Other IT related tasks given by managers Qualifications: · BS/BA in IT, Computer Science, or relevant field · Proven experience as a help desk technician or other customer support role · Tech savvy with working knowledge of office automation products, databases and remote control · Good understanding of computer systems, mobile devices and other tech products · Ability to diagnose and resolve basic technical issues · Excellent communication skills · Customer-oriented and cool-tempered · MS office (Word, Excel, PowerPoint, Access) skills · Proficiency in English and Korean Benefits Premium Medical Insurance Coverage 401(k) Savings Plan Paid Time Off (PTO) based on seniority Paid Holidays Additional Workplace Offerings (subject to change or eligibility.) Annual Bonus Plan Onsite Employee Fitness Center with Indoor Racquetball Court and Yoga Room Summer Fridays Complimentary Gourmet Breakfast, Lunch, and Dinner Relocation Support for New Hires Work Anniversary Recognitions Congratulatory & Condolence Gifts Employee Referral Bonus Program License/Certification Reimbursements Corporate Employee Discounts Visa Sponsorships (100% paid by the company) i.e., New H-1B, H-1B Transfer, O-1, and Green Card Commuter Support (Shuttle Bus Program and EZPass Support) Vehicle Perks Qualification(s):Education(s):Bachelor of Science (B.S): Computer and Information ScienceWork Experience:Experience Range I: 0 - 2 years of relevant experience or industry exposure in a related field Skill(s):Microsoft ComputerLanguage(s):EnglishCertification(s):Not Applicable The anticipated compensation range is 19.25 - 36.55 USD Hourly Actual compensation will be determined based on various factors including qualifications, education, experience, and location. The pay range is subject to change at any time dependent on a variety of internal and external factors. Kiss Nail Products, Inc., KDC GA Corp., Ivy Enterprises, Inc., AST Systems, LLC, Red Beauty, Inc., or Dae Do, Inc. (collectively, the “Company”) is an equal opportunity employer and is committed to a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.

Job Listing Jr. IT Support Technician BlueCastle IT Solutions LLC Stamford, CT 06901 Compensation $38,000 to $42,000 Annually Benefits Offered 401K, Dental, Life, Medical, Vision Employment Type Full-Time Why Work Here? “Rapidly develop your technical skills with exposure to a variety of client environments. Insurance Benefits, 401K, IT certification comps.” We are seeking an Jr. IT Support Technician to join our team! This is an entry-level position. We are looking for candidates with 0-2 years of experience in the Information Technology field. This is the best position for someone who has a passion for technology and is looking for a foot in the door for the industry. We are less concerned with direct industry experience and more focused on the intangibles - hard-working, intelligent, excellent customer service skills. This person must be a good communicator and a person who can manage well when our clients are in a pickle and needs strong guidance. The number one goal of everyone in our team is to make our Clients exceptionally happy. The Jr. IT Support Technician plays an important role in making sure that happens. The Jr. IT Support Technician handles client requests such as New User setups & Workstation setups. This role handles weekly, monthly, and quarterly recurring tickets to ensure our documentation is up to date, our software and hardware licensing accurate, and all our toolsets running smoothly. When help is needed the Jr. IT Support Technician can get help from or escalate issues to other members in the Service Desk Team. RESPONSIBILITIES & TASKS Principal Activities & Responsibilities: Support the IT Support team in maintaining hardware, software, and other client systems Support the IT Support team with maintaining and streamlining customer documentation Organize and maintain company IT equipment and peripherals Perform software and hardware installation upgrades Assist with client new user/new workstation setup tasks Assist Account Manager with preparation for Technology Business Reviews by running reports and reviewing client environment checklists Use of our Ticketing System Use our Ticketing System to work on and resolve Helpdesk Tickets & Service Requests Managing and recording all work though our Ticketing System Make sure that Client Documentation in well maintained Split tickets that have several issues into their own individual ticket Make sure that tickets aren't “stale” throughout the process Use of our Remote Monitoring & Management Tool (RMM) Review RMM dashboard and apply remediation actions as indicated by our Processes Review regularly scheduled/automated actions as indicated by our Processes Communication, Reporting & Risk Escalate tickets that require higher level Support Desk support Communicate to the client the status of their ticket every step of the way, notify them of any changes or outages related to their issue Submit Timesheets & Expense reports as indicated on their SOPs Identify, Communicate and Mitigate potential risks to the Service Delivery Manager and Clients Teamwork Follow the schedule provided by the Service Delivery Manager Follow Standard Operating Procedures (SOPs) for daily / weekly recurring tasks Follow all our Security Procedures and Keeping a Vigilant Eye for Security Issues Identify opportunities for improvement and make constructive suggestions for change Contribute to the process of innovative change effectively Undertake other duties as required by the Service Delivery Manager SKILLS & ATTRIBUTES DESIRED A love of (and ability to) Solve Problems & Challenges Great Communications skills, founded in being a good listener An understanding of support tools, techniques and how technology is used to provide services Strong understanding of operating systems, business applications, printing systems and network systems Must be able to type quickly and accurately while talking on the phone A deep desire to deliver an amazing Client Experience Knowledge of IT Applications, Software & Hardware The ability to speak both Geek and human Great Communications skills, founded in being a good listener IT literate - Advanced user level A deep desire to deliver an amazing Client Experience Drivers license The ability to keep up with & adapt to the fast-paced IT world NICE TO HAVE Experience using a Ticketing system / RMM Tool and PSA software Experience providing support via remote tools Experience handling Technical Service Tickets Experience and knowledge of working with the Microsoft 365 Platform Professional IT Certifications such as A+, Network+, Security+, Server+, Microsoft MCP, MCSA or MCSE, ITIL, ITSM, etc. Client Experience Certifications such as Helpdesk Habits etc. Experience working either on a Helpdesk or for a Managed Service Provider (MSP) / IT Support Business. PERKS Paid Holidays, including additional choice of 1 out of 4 “Floating Holidays” (Columbus Day, Veteran's Day, MLK Jr Day, Good Friday) and your Birthday Off Generous incentives for reaching Team and Company Goals We have Health / Dental and Vision covered! 401K with company match A Proactive Approach to Ongoing Training to help you develop life-long skills CAREER GROWTH For someone looking to progress their role, the Jr. IT Support Technician naturally leads into roles such as: the Level 1 IT Support Technician, IT Support Engineer, Account Manager, Service Delivery Manager, and more

IT Specialist is an administrator that maintains, upgrades and manages customer software, hardware and networks. You should be able to diagnose and resolve problems quickly. You should also have the patience to communicate with a variety of users. You must have knowledge of Meraki and Cisco routers and switches, Microsoft 365 in all aspects, VM Ware, Tenant migration, managing firewalls, creating and managing active directories. Also, management experience is preferred. Your goal will be to ensure that the customer technology infrastructure runs smoothly and efficiently. Responsibilities: Actively review real-time monitoring alerts and provide proactive support Install and configure software, hardware and cloud infrastructure resources Manage servers and IT management tools Assist in developing and maintaining customer networks Monitor performance and help maintain systems according to requirements Troubleshoot issues and outages Ensure security through access controls, backups and firewalls Upgrade systems with new releases and models Consult with customers to discover and recommend technology Develop expertise to train staff on new technologies Build customer documentation and IT policies Other Responsibilities: A part of the helpdesk team Assists with office management Recommended Experience: 4+ years in IT or related field Requirements / Education: Proven experience as an IT Administrator or similar role Experience with servers, networks and patch management Knowledge of system security and data backup/recovery Familiarity with various operating systems and platforms Resourcefulness and problem-solving aptitude Excellent communication skills AS or BS in Computer Science, Information Technology or relevant experience Professional certification is a plus (e.g. Microsoft Certification, Cisco Certification, etc.) Responsibilities: - Perform precision measurements using various measuring instruments - Conduct industrial maintenance tasks to ensure optimal equipment performance - Fabricate and assemble components according to specifications - Calibrate and adjust machinery to meet quality standards - Maintain accurate records of maintenance activities and repairs - Troubleshoot and diagnose issues with electrical and instrumentation (E&I) systems - Install, repair, and maintain low voltage electrical systems - Work with distributed control systems (DCS) to monitor and control industrial processes - Apply mechanical knowledge to troubleshoot and repair equipment Job Type: Full-time Pay: $75,000 - $110,000 per year Benefits: 401(k) matching Dental insurance Flexible schedule Health insurance Life insurance Paid time off Professional development assistance Referral program Vision insurance Schedule: 8 hour shift Supplemental pay types: Bonus opportunities Work Location: In person Compensation: $75,000.00 - $110,000.00 per year About Us Our mission is to place skilled candidates in a well-matched position that is beneficial to both candidate and employer. We value our privileged partnership in your career pursuits and want to help propel you toward the next level of your professional development. That is why we focus on placing you in a position that will challenge your skills, achieve your goals, and provide the greatest potential for career satisfaction

NOTICE: The posting for local applicants only - is not for those applying for a global assignment and/or for employees working outside of Cipla's U.S. Subsidiaries or Affiliates. Job Title: IT Specialist - Asst. Manager Reports to: Lead IT Pay Range: $78,000-$101,000 Employment Type: Full Time - Salaried/Exempt Work Hours/Shift: 8:30AM - 5:00PM Job Purpose This IT specialist role is responsible for implementing IT solutions, AI automation and Infra & Security support including Cyber security. The role needs to interact with Cipla support functions and vendors / partners. This role will perform IT Systems Support including Systems Implementation, Network and Infrastructure, Cyber Security, AI automation, CSV, Administration etc., for Manufacturing, Packaging, Warehouse, Quality Systems etc. Organizational Chart Key Accountabilities Application Management * Build technical understanding of MES applications, Serialization Software's, Quality Systems QC applications/software's and end to end business processes to have the capability to propose system changes, process transformations in line with the evolving business requirements. * SAP Support for Production, Warehouse and Quality Modules * Handling Audit Trails, CSV activities * Network Administration, Cyber Security, AI automation, Software application management, Vendor management, User management with roles and profiles * Define architecture of enterprise applications needed to have best in class engagement with internal employees, Vendors/Partners, Customers etc. * Evaluate new technologies, develop innovative solutions to deliver business objectives. Engage with stakeholders * Multi-Functional teams across regions eg. Manufacturing, Packaging, WH, QC, QA, Engineering, Finance, HR etc. and IT Business Partners and other IT Verticals. Strategy & Planning * Determine opportunities to implement / scale applications across regions where there are similar business processes. * Build business cases for implementation of tactical solutions where necessary keeping in mind the future Roadmap. Project Management & Service Delivery * Track committed project timelines, milestones, budgets, scope deliverables and business outcomes. * Ensure that key performance indicators, success criteria are aligned with the desired outcomes. * Propose, Design and Manage support models, ensure delivery of aligned SLAs for Incident, Change, Request Management for the delivered solutions working with partners. Major Challenges Driving Data standards and implementing IT Infra and security solutions as per business need Ensuring applying UpToDate compliance standards in the IT solutions wherever applicable as per the ever changing and updated compliance rules. Key Interactions Internal External * Business stakeholders - Quality Control, Quality Assurance, R&D, RA, Planning, Engineering, Finance, HR etc., * IT business partners * Corporate IT Infrastructure and security team * Master Control - MES partner * Kevin - SCADA implementation partner * PLC Vendors for validation activities * Manufacturing and Packaging Machine Vendors * QC Instruments vendor- Labware, Empower etc * QA, R&D and RA Application Vendors * QC Vendors for Implementation, Upgradation, Validation and Qualification Activities * LIMS/ELN Vendor (Labware) Dimensions IT Manufacturing, Packaging and WH Systems support including IT administration, Systems Validation, PLC Validation, Maintain Infrastructure & Security etc., IT QC, QA, R&D and RA Systems support including IT administration, Systems Validation, Instrument Software Validation, Maintain Infrastructure & Security etc., IT Solutioning and Projects execution and coordination IT Infrastructure and Networking, Cyber Security, AI automation Partnering with internal and external teams Partnering with business functional leads Key Decisions: Decisions Recommendations Customizing solution (if so to what extent) vs Standardizing/Transforming business process Follow best practices Scaling Global solution to other regions vs implementing a Local solution Understand the business need and applicability SLAs, Commercial negotiations with partners Adhere to the agreed timelines with business functions Skills & Knowledge Educational qualifications: A minimum of a bachelor's degree in engineering, Information Technology or a related field. Relevant experience: 4-6 years of work experience across various technology platforms. Knowledge and experience in handling MES systems, Manufacturing, Packaging and WH machines Experience with Manufacturing, Packaging and WH IT solutions (MES/SCADA/LIMS etc.,), CSV activities with strong preference in pharmaceutical. Knowledge and experience in handling QC systems, LIMS, QA/R&D/RA applications Experience with Quality, R&D, RA IT solutions (Waters/Master Control/LIMS etc.,), CSV activities with strong preference in pharmaceutical. IT Infrastructure and Networking skills, Experience in Cyber Security and AI automation. Skills * Strong skills in IT Manufacturing and Packaging Systems Administration, CSV activities, PLC and QC Systems validation and qualification * Strong skills in IT Quality Systems Administration, CSV activities, and QC Systems validation and qualification * SAP Skills in Production, WH, Packaging and Quality modules * Demonstrated analytical skills * Understanding MES solutions, Manufacturing software's, SQL database, Application administration etc., and how to apply them to business scenarios. * Understanding Quality Systems solutions, Quality software's, SQL/Oracle database, Application administration etc., and how to apply them to business scenarios. * Advanced Microsoft Suite, with strong emphasis, Excel Skills, such Macros * Experience supporting Manufacturing, Packaging, Serialization and WH solutions, IT infrastructure solutions etc., * Experience supporting Quality - QC/QA, R&D and RA software solutions, IT infrastructure solutions, Cyber Security, AI automation etc. About Cipla Cipla is a leading global pharmaceutical company, dedicated to high-quality, branded, and generic medicines. We are trusted by healthcare professionals and patients across geographies. Over the last eight decades, we have strengthened our leadership in India's pharmaceutical industry and fortified our promise of strengthening our global focus by consolidating and deepening our presence in the key markets of India, South Africa, the U.S., and other economies of the emerging world. Driven by the purpose 'Caring for Life', Cipla's focus has always been on making affordable, world-class medicines with a reputation for uncompromising quality standards across the world. In the last 85 + years, Cipla has emerged as one of the most respected pharmaceutical names in India as well as across more than 100 countries. Cipla is a fast-growing pharmaceutical company with a continued focus on the expanse of our strong legacy. Over the last five years, Cipla has significantly expanded its portfolio and presence in the U.S. with both a generic and brand division. InvaGen Pharmaceuticals, Inc. InvaGen Pharmaceuticals is a Cipla subsidiary engaged in the development, manufacture, marketing, and distribution of generic prescription medicines with focus on a range of therapeutic areas, including cardiovascular, anti-infective, CNS, anti-inflammatory, anti-diabetic, and anti-depressants. The company was founded in 2003 and is based in Central Islip and Hauppauge, New York. In October 2020, InvaGen established its project site in Fall River, Massachusetts to support the launch of Cipla's respiratory business in the United States Equal Opportunity Employer Cipla is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, sex, sexual orientation, gender identity, religion, national origin, genetic information, disability, protected veteran status, or any other legally protected group status. At Cipla, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require reasonable accommodation to make your application or interview experience a great one, please contact the recruiter. Disclaimer on Pay Ranges About the Salary/ Pay Range: The salary range mentioned above is an anticipated base salary range for this position. Exact salary depends on several factors such as experience, skills, education, and budget. Salary range may vary based ongeographic location. In addition to base salary, this position may be eligible for benefits and participation in a bonus program based on performance and company results.

NOTICE: The posting for local applicants only - is not for those applying for a global assignment and/or for employees working outside of Cipla's U.S. Subsidiaries or Affiliates. Job Title: IT Specialist - Asst. Manager Reports to: Lead IT Location: Hauppauge, Long Island Pay Range: $78,000-$101,000 Employment Type: Full Time - Salaried/Exempt Work Hours/Shift: 8:30AM - 5:00PM Job Purpose This IT specialist role is responsible for implementing IT solutions, AI automation and Infra & Security support including Cyber security. The role needs to interact with Cipla support functions and vendors / partners. This role will perform IT Systems Support including Systems Implementation, Network and Infrastructure, Cyber Security, AI automation, CSV, Administration etc., for Manufacturing, Packaging, Warehouse, Quality Systems etc. Organizational Chart Key Accountabilities Application Management Build technical understanding of MES applications, Serialization Software's, Quality Systems QC applications/software's and end to end business processes to have the capability to propose system changes, process transformations in line with the evolving business requirements. SAP Support for Production, Warehouse and Quality Modules Handling Audit Trails, CSV activities Network Administration, Cyber Security, AI automation, Software application management, Vendor management, User management with roles and profiles Define architecture of enterprise applications needed to have best in class engagement with internal employees, Vendors/Partners, Customers etc. Evaluate new technologies, develop innovative solutions to deliver business objectives. Engage with stakeholders Multi-Functional teams across regions eg. Manufacturing, Packaging, WH, QC, QA, Engineering, Finance, HR etc. and IT Business Partners and other IT Verticals. Strategy & Planning Determine opportunities to implement / scale applications across regions where there are similar business processes. Build business cases for implementation of tactical solutions where necessary keeping in mind the future Roadmap. Project Management & Service Delivery Track committed project timelines, milestones, budgets, scope deliverables and business outcomes. Ensure that key performance indicators, success criteria are aligned with the desired outcomes. Propose, Design and Manage support models, ensure delivery of aligned SLAs for Incident, Change, Request Management for the delivered solutions working with partners. Major Challenges Driving Data standards and implementing IT Infra and security solutions as per business need Ensuring applying UpToDate compliance standards in the IT solutions wherever applicable as per the ever changing and updated compliance rules. Key Interactions Internal External Business stakeholders - Quality Control, Quality Assurance, R&D, RA, Planning, Engineering, Finance, HR etc., IT business partners Corporate IT Infrastructure and security team Master Control - MES partner Kevin - SCADA implementation partner PLC Vendors for validation activities Manufacturing and Packaging Machine Vendors QC Instruments vendor- Labware, Empower etc QA, R&D and RA Application Vendors QC Vendors for Implementation, Upgradation, Validation and Qualification Activities LIMS/ELN Vendor (Labware) Dimensions IT Manufacturing, Packaging and WH Systems support including IT administration, Systems Validation, PLC Validation, Maintain Infrastructure & Security etc., IT QC, QA, R&D and RA Systems support including IT administration, Systems Validation, Instrument Software Validation, Maintain Infrastructure & Security etc., IT Solutioning and Projects execution and coordination IT Infrastructure and Networking, Cyber Security, AI automation Partnering with internal and external teams Partnering with business functional leads Key Decisions: Decisions Recommendations Customizing solution (if so to what extent) vs Standardizing/Transforming business process Follow best practices Scaling Global solution to other regions vs implementing a Local solution Understand the business need and applicability SLAs, Commercial negotiations with partners Adhere to the agreed timelines with business functions Skills & Knowledge Educational qualifications: A minimum of a bachelor's degree in engineering, Information Technology or a related field. Relevant experience: 4-6 years of work experience across various technology platforms. Knowledge and experience in handling MES systems, Manufacturing, Packaging and WH machines Experience with Manufacturing, Packaging and WH IT solutions (MES/SCADA/LIMS etc.,), CSV activities with strong preference in pharmaceutical. Knowledge and experience in handling QC systems, LIMS, QA/R&D/RA applications Experience with Quality, R&D, RA IT solutions (Waters/Master Control/LIMS etc.,), CSV activities with strong preference in pharmaceutical. IT Infrastructure and Networking skills, Experience in Cyber Security and AI automation. Skills Strong skills in IT Manufacturing and Packaging Systems Administration, CSV activities, PLC and QC Systems validation and qualification Strong skills in IT Quality Systems Administration, CSV activities, and QC Systems validation and qualification SAP Skills in Production, WH, Packaging and Quality modules Demonstrated analytical skills Understanding MES solutions, Manufacturing software's, SQL database, Application administration etc., and how to apply them to business scenarios. Understanding Quality Systems solutions, Quality software's, SQL/Oracle database, Application administration etc., and how to apply them to business scenarios. Advanced Microsoft Suite, with strong emphasis, Excel Skills, such Macros Experience supporting Manufacturing, Packaging, Serialization and WH solutions, IT infrastructure solutions etc., Experience supporting Quality - QC/QA, R&D and RA software solutions, IT infrastructure solutions, Cyber Security, AI automation etc. About Cipla Cipla is a leading global pharmaceutical company, dedicated to high-quality, branded, and generic medicines. We are trusted by healthcare professionals and patients across geographies. Over the last eight decades, we have strengthened our leadership in India's pharmaceutical industry and fortified our promise of strengthening our global focus by consolidating and deepening our presence in the key markets of India, South Africa, the U.S., and other economies of the emerging world. Driven by the purpose ‘Caring for Life', Cipla's focus has always been on making affordable, world-class medicines with a reputation for uncompromising quality standards across the world. In the last 85 + years, Cipla has emerged as one of the most respected pharmaceutical names in India as well as across more than 100 countries. Cipla is a fast-growing pharmaceutical company with a continued focus on the expanse of our strong legacy. Over the last five years, Cipla has significantly expanded its portfolio and presence in the U.S. with both a generic and brand division. InvaGen Pharmaceuticals, Inc. InvaGen Pharmaceuticals is a Cipla subsidiary engaged in the development, manufacture, marketing, and distribution of generic prescription medicines with focus on a range of therapeutic areas, including cardiovascular, anti-infective, CNS, anti-inflammatory, anti-diabetic, and anti-depressants. The company was founded in 2003 and is based in Central Islip and Hauppauge, New York. In October 2020, InvaGen established its project site in Fall River, Massachusetts to support the launch of Cipla's respiratory business in the United States Equal Opportunity Employer Cipla is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, sex, sexual orientation, gender identity, religion, national origin, genetic information, disability, protected veteran status, or any other legally protected group status. At Cipla, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require reasonable accommodation to make your application or interview experience a great one, please contact the recruiter. Disclaimer on Pay Ranges About the Salary/ Pay Range: The salary range mentioned above is an anticipated base salary range for this position. Exact salary depends on several factors such as experience, skills, education, and budget. Salary range may vary based ongeographic location. In addition to base salary, this position may be eligible for benefits and participation in a bonus program based on performance and company results.

Are you in your final year of a Computer Science or related degree and ready to get your foot in the door at a company that's doing work that actually matters? Sectra is hiring part-time Technical Support Analysts in Shelton, CT - and this is more than just a job. It's a launchpad for your career. Why Sectra? We're not your average tech company. We build cutting-edge software that powers medical imaging systems in hospitals and healthcare networks around the world. That means real impact - every line of code, every solution, every person here contributes to helping doctors and patients every day. But what really sets us apart? Innovation is our DNA - We've been pushing boundaries in med tech and secure communications for over 40 years - and we're just getting started. Global reach, local team energy - We have offices in 14 countries but operate with the creativity and speed of a startup. Culture-first, people-focused - The culture is collaborative, supportive, and fun. Employees enjoy coming to work every day. Growth mindset - Join us part-time now, grow with us long-term. This role is designed with the intention to transition into full-time employment after graduation. You're a Great Fit If You: Are entering your final year of a Bachelor's or Master's program in Computer Science, IT, or a related field Enjoys tinkering with technology in their free time-whether it's building home labs, experimenting with Raspberry Pi, setting up personal servers, modding gaming systems, or learning new tools just for fun-and is naturally curious about how things work and how to make them better. Communicate clearly, learn quickly, and collaborate well Are excited about starting your tech career in a company with purpose Can work in our Shelton, CT office