Information technology/support technician jobs in Buenaventura Lakes, FL - 800 jobs
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Customer Support Technician (Tier 3)
Ark Solutions, Inc. 3.7
Information technology/support technician job in Bartow, FL
Title: Customer Support Technician (Tier 3)
Hire Type: Contract
Scope of Work
Monitor, configure, maintain, and optimize enterprise network infrastructure including Aruba switches, wireless access points, cabling, and supporting systems to ensure availability, performance, and standards compliance.
Install, configure, maintain, and support physical servers used for network and infrastructure services, including hardware lifecycle management and redundancy validation.
Administer virtual server environments (Hyper-V and HCI), including provisioning, maintenance, performance monitoring, and high-availability configurations.
Serve as a Tier 3 escalation resource to diagnose, troubleshoot, and restore down or degraded network devices and services within established response time expectations.
Design, implement, and validate secure access controls, file server permissions, DFS configurations, and group-based ACLs in accordance with least-privilege and security standards.
Education
Bachelor's or Master's Degree in Computer Science, Information Systems, or other related field. One year of relevant work experience may be substituted for each year of required education. Example: AS Degree in Computer Science and two years of relevant work experience.
Experience
Minimum of 2 years of experience.
Primary Job Duties/ Tasks
Monitors network-related incidents and requests escalated from the Service Desk and resolves assigned tickets involving network and infrastructure systems.
Documents network troubleshooting activities, configurations, and resolutions in accordance with departmental documentation standards.
Identifies, analyzes, and resolves network and infrastructure issues using advanced troubleshooting tools, logs, and collaborative problem-solving techniques.
Provides professional customer service by communicating status, impacts, and resolution details related to network and infrastructure incidents.
Performs advanced network troubleshooting to determine root cause of outages, performance degradation, or configuration issues.
Installs, configures, and supports network infrastructure devices, including switches, wireless access points, firewalls, and related systems, following enterprise standards.
Collaborates with other IT teams to resolve issues that span network, server, and application responsibilities as needed.
Provides technical guidance and knowledge transfer to other technicians related to network infrastructure, configurations, and troubleshooting practices.
Supports and troubleshoots network-connected devices and services in coordination with other technicians and infrastructure teams.
Participates in network and infrastructure projects, such as network refreshes, wireless upgrades, server replacements, and technology modernization initiatives.
Supports network-dependent systems and services, ensuring connectivity, performance, and compatibility with enterprise applications and platforms.
Provides technical input and factual analysis to support team decision-making and infrastructure planning efforts.
Develops and maintains detailed network documentation, including diagrams, configurations, installation procedures, and troubleshooting guides.
Coordinates vendor support and service calls for network hardware and infrastructure components, including warranty and non-warranty repairs.
Maintains accurate records of network incidents, repairs, and vendor interactions related to infrastructure maintenance.
Installs, maintains, and supports specialized network or infrastructure-related software and services as assigned.
Evaluates, tests, and recommends network technologies and solutions, including hardware and software, to improve reliability and performance.
Assists with the configuration, troubleshooting, and support of network connectivity, including switches, VLANs, and wireless access.
Perform other related duties as assigned.
Ability to lift up to 50 lbs and stoop, climb / climb a ladder, squat, push, crawl, and bend in all types of weather.
$29k-39k yearly est. 5d ago
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Tech Support Specialist - Winter Springs, FL
American Premier Services 3.6
Information technology/support technician job in Winter Springs, FL
Full-time Description
Responsibilities:
Support all first-level issues related to electronics and devices, including assistance with Help Desk tickets and coordination with IT.
Set up company-issued phones and other electronic equipment.
Asset manage company-issued IT equipment (phones, computers, printers, tablets).
Collaborate with IT to create company email accounts and troubleshoot login issues.
Communicate with new hires to provide login information, ensure their equipment is configured correctly, and confirm proper setup.
Support administrative sites and functions.
Troubleshoot and resolve technology-related issues.
Perform additional tasks as assigned by management.
Job Requirements:
BA/BS degree or equivalent combination of education and experience.
Excellent organizational skills with strong attention to detail.
Good communication and problem-solving skills.
Salary Description $40,000 - $45,000 annually
$40k-45k yearly 15d ago
Technical Support Specialist
Wavetronix 3.6
Information technology/support technician job in Oviedo, FL
Product Support Technician Success Profile
*This role will be advertised as Technical support specialist but internally will be called Product support specialist.
Wavetronix is seeking a skilled and motivated individual to join our support team as a Product Support Technician. A successful candidate will be responsible for providing technical support and assistance to our customers while maintaining strong relationships with them. The Product Support Technician will play a crucial role in ensuring customer satisfaction and promoting the effective use of our products.
Note: This role will be open in our Springville, UT, Nashville, TN, and Oviedo, FL location. Any location will be required to work onsite M-F 5am-2pm MT/6am-3pm CT/7am-4pm ET.
A successful Support Technician Success will:
Provide world-class support for Wavetronix products on the phone, via email, and in person.
Document and track all customer interactions in CRM, including cases, activities, and communication.
Track and update RMAs providing reports/updates to customers and internal teams.
Demonstrate expert-level knowledge of all Wavetronix products, including hardware, software, drivers, and licenses.
Master installation, configuration, and troubleshooting of Wavetronix products.
Provide support for on-site installation/configuration of products and diagnose technical errors or problems, either over the phone, via email, or in person.
Document processes, produce detailed trip reports, and maintain CRM knowledge base.
Collaborate with the team, share information across the organization, and ensure final resolutions for support issues.
Comprehend customer requirements, make appropriate recommendations, and escalate support issues when necessary.
Provide technical training on products to customers, both in the field and in-office.
Work flexible shifts, adapt workflow to changing project schedules, and travel to multiple locations.
Build positive relationships with customers and provide excellent customer support.
Vet customers for access to the Wavetronix customer portal, assign access levels, and update accurate information in CRM.
Maintain an expert-level understanding of Dynamics 365 Customer Service.
Possess strong written and verbal communication skills.
Collaborate actively in a team-oriented environment to accomplish shared goals and support cross-functional initiatives.
Communicate proactively and professionally with team members and managers to ensure alignment, share updates, and resolve issues.
Participate in ongoing training and development opportunities to enhance personal growth, improve job-related skills, and contribute to team success.
Perform other duties, tasks, and responsibilities, including as listed in GlassFrog, and support other teams as assigned, which may fall outside the essential duties and responsibilities.
Requirements:
Previous experience in a similar technical support role.
Strong technical background with a technical degree or certifications
IMSA Signal Technician Level I or Level II (Field) a plus but not required.
Excellent problem-solving and troubleshooting skills.
Proficiency in using CRM systems, preferably Dynamics 365 Customer Service.
Knowledge of networking concepts.
Exceptional written and verbal communication skills.
Ability to work independently and within a team.
Willingness to travel to multiple locations as required.
Self-motivated and driven to achieve customer satisfaction.
Strong organizational and time management skills.
Compensation: 19-28/hr
More specifically, the successful Product Support Technician will exhibit core competencies based on an aggressive training schedule as follows:
3 Month Milestones
Understand company core values, strategies, and initiatives.
Demonstrate functional knowledge to troubleshoot, test, repair and service Wavetronix technical equipment.
Able to effectively use mobile and desktop tools and applications.
Have a positive relationship with Wavetronix customers.
Able to understand and effectively communicate technical procedures and processes to customers.
Comprehend customer requirements and make appropriate recommendations to the client.
Effectively communicate and cooperate with Technical Services and share information across the organization.
Demonstrate a functional knowledge of the RMA process.
Navigate CRM and ERP systems proficiently and demonstrate the ability to create records in both systems.
6 Month Milestones
Master installation and configuration of Wavetronix products.
Demonstrate the ability to troubleshoot, test, repair, and service technical equipment.
Demonstrate functional knowledge of Wavetronix non-core product line.
12 Month Milestones
Ability to install, configure, troubleshoot, and demonstrate all Wavetronix products.
Learn intersection and controller cabinet basic operation.
Perform at least 5 solo technical customer visits.
Wavetronix is the leader in radar in the Intelligent Traffic Industry. Our best Product Support Technicians can work with all kinds of people, from roadside technicians to city planners and engineers. Candidates must be able to communicate effectively via email, phone and in person. Candidates should be willing to get their hands dirty and solve the customer's problem, document the problem, and teach others how they solved that problem.
If you are a dedicated and customer-oriented individual with a passion for technical support, we encourage you to apply for the position of Product Support Technician. Join our team and help us deliver world-class support to our valued customers.
About Wavetronix
Wavetronix' core purpose is to enable rewarding careers and foster personal development. Today, we meet that purpose by creating innovative technologies that make the world's roads safer and more efficient. Our core values include putting people first and embracing a growth mindset. We lead with insight and innovation; seek out, embrace, and solve difficult challenges; and strive to change the way our customers approach their problems. As a result, we have enjoyed strong growth over the last 25+ years. We continue to invest in long-term growth, creating even more opportunities.
Wavetronix is an affirmative action equal opportunity employer.
$38k-69k yearly est. Auto-Apply 60d+ ago
Computer Field Technician
Bc Tech Pro 4.2
Information technology/support technician job in Orlando, FL
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer Field Technician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
$33k-45k yearly est. 2d ago
Tech Support Specialist II
Crosslink 4.1
Information technology/support technician job in Orlando, FL
Technical Support Specialist II
Technical Support Specialist II assists all levels of support within the technical support department. The primary responsibility is to be the main contact for customers to provide technical support and service for CrossLink products. Must have a thorough understanding of Customer Service and Technical Support procedures and policies to ensure that clients issues are resolved timely and accurately. Required tasks include resolving escalations from Technical Support Agents.
Essential Responsibilities:
To receive inbound telephone calls, chat messages, and emails from customers on product questions.
To provide customers with a user-friendly explanation and follow-ups developing relationships, assurance, and confidence.
Create Jira Issues and ensure issues are fully documented to allow for a seamless escalation to other personnel.
Monitor Jira Issues and escalate to ensure problems are handled as expeditiously as possible.
Analyze customer cases to identify trends and specific customer pain points to drive improvement in service quality and effectiveness.
User professional judgement to resolve problems.
Serve as a point of contact for large customers.
Assist seasonal technical support agent and resolve/report problems.
Owning and driving various aspects of quality assurance from a technical support team perspective.
Provide assessment of existing systems and recommend improvement.
Work effectively either solo or in a team.
Performs additional related duties as assigned by management.
Must have excellent communication skills (verbal and written).
Prepare for and support new products within technical areas.
Preferred Skills:
Associates Degree in Computer Science, or 3 years of experience
2 years software technical support in a call center environment, Windows Environment, Network Functions, and Configurations and Software Applications
2 years Customer Service
Bi-Lingual (English/Spanish)
Basic knowledge of Tax concepts
$38k-70k yearly est. 3d ago
IT Help Desk Technician
Currency Exchange International 4.6
Information technology/support technician job in Orlando, FL
Job Description
Currency Exchange International (CXI) is a Financial Services and Technology Provider based in Orlando, Florida.
Currency Exchange International, Corp. is a publicly traded company on the Toronto Stock Exchange (CXI) and OTC (CURN). CXI provides a wide range of foreign exchange services to customers in both the United States and in Canada. CXI's primary business channels to service customers are through its company-owned branch locations and foreign exchange partnerships with financial institutions and corporations. CXI has been providing global payment solutions for clients that span wide-ranging industries. As one of North America's leading foreign exchange wholesalers, CXI can provide personalized and efficient service, competitive rates, as well as a number of settlement options.
Visit our website to learn more about life at CXI: ***************************************
Our Value Statement: We help our clients identify and create foreign exchange solutions, delivering a best practices approach through unparalleled customer service and integrated technology to create significant financial and operational efficiencies.
Our Values:
Customer First -
We earn the right to be our clients' first choice.
Integrity
-
We hold ourselves to the highest standard to build trust.
Collaborative
-
We always win as a team.
Innovative
-
We find new methods to deliver change and advance technology to the industry.
Passionate
-
We are driven to be the best in class.
Currency Exchange International is looking for a proactive, results-driven, and organized professional to the join the team as an IT Help Desk Technician at our office in Orlando, FL!
Essential Functions:
Assisting with local helpdesk issues
Responding to help requests from remote branch locations and offices including the use of remote access tools and troubleshooting with end-users over the phone or messenger
Thoroughly documenting completed work using the company ticketing system
Hands-on work for various cabling or installation purposes within the office, which may require climbing a ladder and using basic tools
Provide on-call support to office users during some off-hours
Knowledge in the following areas are necessary:
Strong knowledge of Windows 7, 8.1, 10, Server 2008, Server 2008 R2, Server 2012 R2 and various administrative tasks
Experience with remote access software such as Screenconnect, Teamviewer, or Remote Desktop
Troubleshooting Windows installation issues including drivers, printers, scanners, and other software
Formatting and installing Windows Operating Systems, either manually or via mass-imaging technologies, like MDT
Using a ticketing system for prioritizing and documenting progress on issues and projects within the company and department
Familiar with patch management and asset inventory technologies and methodology
Proficiency with OS-native or OS-agnostic programming languages to be used for scripting automated tasks
Cutting and terminating Ethernet patch cables
Enthusiasm and a genuine interest in technology
Competencies:
Action Oriented
Functional Skills
Situational Adaptability
Effective Communication
Optimizes Work Processes
Nimble Learning
Required Education and Experience:
Experience in a PC/local area network support environment.
Strong technical knowledge of PCs, laptops, printers, and peripheral hardware devices.
Strong working knowledge of Windows, Microsoft Office, MS-DOS, communications software, virus protection, and diagnostic software.
Ability to diagnose and resolve onsite and remote PC related computing problems.
Benefits:
Commuter Reimbursement - CXI will pay the driving toll, bus or metro cost in and out of work
Holiday Pay - 11 days of paid designated holidays annually
Vacation Pay - 10 days of paid vacation time off annually
Sick/Personal Days - 5 days of paid sick/personal time off annually
401K Plan - Company matches at 5%
Health/Dental/Vision - 60% payment of the Health/Dental/Vision Insurance premiums
Short and Long-Term Disability - Plan premiums are fully covered by CXI
Currency Exchange International is committed to providing a fair and inclusive interview process for all candidates. We invite and support applications from individuals with disabilities. Accommodations are readily available upon request to ensure that candidates can fully participate in every stage of the selection process.
$27k-51k yearly est. 19d ago
Information Technology
Vp 3.9
Information technology/support technician job in Orlando, FL
Information Technology Careers Provide:
Competitive Pay and Benefits
Job Security and Stability
Global Impact and Purpose
Constant Innovation and Technology
Diverse Career Paths
Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector?
Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry.
Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving.
If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start.
Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!!
We encourage you to ask about their career placement program and success rates.
What's in it for you?
Evolving, innovative, and high demand industry.
Long term opportunities.
Accelerated Path to New Career.
Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time.
Industry Certifications Recognized by Employers.
A degree is not necessary to move into a career in Information Technology.
Courses are offered throughout the year to accommodate your schedule.
Classes are held in Tampa, Florida at an expanded 15 acre campus.
Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction
Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH)
Class size averages 15-20 students, with two cohorts per month
Our partner school proudly accepts GI Bill funds.
Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
$40k-73k yearly est. Auto-Apply 60d+ ago
Skilled Contract Technician
Smart 4.4
Information technology/support technician job in Orlando, FL
Smart has provided quality support to the themed entertainment industry. We specialize in new attractions, renovations, upgrades, scheduled maintenance, and project management.
Job Description
We are seeking a hard-working and reliable Skilled Contract Technician to join our team. You will participate in a variety of theme park and construction projects and follow plans and instructions from the site supervisor. Although experience isn't essential, you will have to be physically fit and a fast learner.
To be successful in this position, you will work well as part of a team, enjoy working outdoors, and be able to perform strenuous physical tasks.
Responsibilities:
· Preparing job sites, materials, and tools
· Maintenance installation and support
· Use construction and maintenance tools and equipment to complete daily tasks
· Loading and unloading of materials, tools, and equipment
· Removing debris, garbage, and dangerous materials from sites
· Follow instructions from supervisors to perform manual labor tasks
· Put together and take apart temporary structures
· Follow instruction from Smart Lead & Supervisors
· Perform site clean-up.
· Other duties as assigned
Qualifications
Perform necessary tasks in a safe manner
Must have reliable transportation
Ability to multi-task/cross train with-in various departments
Able to physically handle all cleaning tasks, driving tasks and all tasks required
Reliable
Must be able to stand and walk entire shift for the general labor position
Drive to excel and grow within the company is a plus
Ability to lift up to 50 lbs
18 Years or older;
Must have PPE, and steel toed boots (these can be provided)
Additional Information
All your information will be kept confidential according to EEO guidelines.
$46k-67k yearly est. 60d+ ago
AV & IT Commissioning Lead Technician
AV Hiring USA
Information technology/support technician job in Melbourne, FL
Job Title: AV & IT Lead Commissioning Technician
Salary: $30-$40 per hour
Position Type: Full Time (Permanent hire)
Industry: Audio Visual and Information Technology
The AV/IT Commissioning Lead Technician ensures AV systems are fully operational, tested and meet performance specifications before handover to the client. This role performs installation, programming, system testing, and troubleshooting to ensure seamless functionality. Reports to Installation Manager.
Key Responsibilities
Lead, coordinate and prioritize project related tasks on a daily basis.
Configure and/or program control systems, digital signal processors (DSPs), audio mixers and any other specialty devices used in the system design.
Install and maintain AV/IT systems including racks, display devices, projectors, camera systems, video teleconferencing systems (VTC), microphones and speakers.
Conduct final system testing, calibration, and quality assurance checks before project completion
Troubleshoot and resolve performance issues in AVIT system configurations
Provide daily job progress reports to the Installation Manager
Provide training and documentation to end-users for system operation
Work closely with engineers and field technicians to implement the system as specified in the engineering documentation.
Maintain redline documents, and system configuration to be updated for final customer deliverables package.
Maintain any other detailed commissioning reports and compliance documentation as needed.
Support service and maintenance department on an as-needed basis
Stay informed on firmware updates and best practices in system commissioning
Required Qualifications:
10+ years of AV installation experience
3 - 5 years of AV commissioning and system testing experience
Strong understanding of AV signal processing, networking, and control system programming
CTS, CTS-I or equivalent certification preferred
High level of experience with DSPs, control systems, and network audio/video distribution technologies
Excellent analytical and troubleshooting skills
Great communications ability to clarify and meet customer expectations
Benefits
Flexible 9/80 work schedule with every other Friday off
Health, Dental and Vision Insurance
Simple IRA with company match
Paid Time Off
Paid Holidays
Employee Incentive Plan based upon KPI performance
Comprehensive training programs
$30-40 hourly 6d ago
Technical Support Specialist
Badger Meter 4.4
Information technology/support technician job in Melbourne, FL
Badger Meter - Where Every Drop Counts and So Do You
At Badger Meter, we're more than a leading global water technology company - we're innovators with a mission: to preserve and protect the world's most precious resource. For over 120 years, our trusted solutions have enabled our customers to optimize the delivery and use of water, maximize revenue and reduce waste.
Every employee at Badger Meter is an important part of our success. Here, your work doesn't just move a business forward - it shapes a more sustainable future. We are committed to building a workplace where we celebrate differences, empower voices, and encourage fresh ideas that drive innovation.
When you join us, you'll find:
Purpose-driven work that makes a real difference in communities around the globe.
Career growth and development opportunities designed to help you achieve your potential.
A supportive, inclusive culture where collaboration and creativity thrive.
Be part of something bigger. At Badger Meter, your contributions will ripple far beyond the workplace - creating lasting change for people and the planet.
What You Will Contribute:
Position Summary
We are seeking a technically skilled and customer-focused individual to join our support team. This desk-based role involves providing remote assistance for specialized equipment and systems, leveraging expertise in RF communications, electrical systems, computer interfaces, and network technologies. It requires familiarity with diagnostic software, cybersecurity best practices, and technical documentation.
This role is a great fit for a field service technician looking for more office-based work or a technical support specialist eager to engage directly with customers. You'll leverage your hands-on experience while expanding into a customer-facing, problem-solving position that combines technical expertise with relationship-building. It's an opportunity to stay close to the technology you know while developing new skills in communication and remote diagnostics.
Key Responsibilities
· Provide remote technical support for RF communication systems, electrical controls, and networked devices.
· Troubleshoot hardware and software issues using diagnostic tools and lab simulations.
· Interface with customers to resolve technical problems, ensuring high levels of satisfaction.
· Document support cases, resolutions, and system configurations in internal databases.
· Collaborate with engineering and development teams to escalate and resolve complex issues.
· Test and validate software updates and system configurations in a controlled lab environment.
· Maintain cybersecurity protocols and ensure secure handling of customer data.
· Participate in on-call rotations and provide occasional onsite support within the southeastern U.S. (primarily Florida).
Qualifications
· 1-3 years of experience in electrical controls, RF systems, or related technical fields.
· Strong written and verbal communication skills.
· Ability to work independently and as part of a collaborative team.
· Proficiency with computers, remote access tools, and networking fundamentals (Linux experience is a plus).
· Familiarity with PLC control systems and control logic is advantageous.
· Experience with database entry and strong attention to detail.
· Background in military communications, SCADA systems, or RF technologies is a plus.
Core Competencies
Collaboration: Work effectively across teams to achieve shared goals.
Communication: Clearly convey technical information to both technical and non-technical audiences.
· Initiative: Proactively identify and resolve issues, going beyond basic requirements.
· Work Standards: Maintain high standards of accuracy, accountability, and professionalism.
Working Conditions
Primarily office-based with standard computer and phone equipment. Occasional travel for onsite support (within Florida and surrounding areas). May involve limited exposure to outdoor conditions during field visits.
#EL123
An Equal Opportunity/Affirmative Action Employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Applicants can learn more about their rights regarding equal opportunity in employment by viewing the federal "EEO is the Law" poster and the “EEO is the Law” poster supplement at *************************************************************
Badger Meter complies with all aspects of the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local disability laws. This means that we will reasonably accommodate qualified employees with a disability if accommodation would allow them to perform the essential functions of their job, unless doing so would create an undue hardship.
Privacy Statement
The Employee and Applicant Privacy Statement describes how we collect, use, share, retain, and safeguard applicant information. Please see the privacy statement on our website here.
$39k-70k yearly est. Auto-Apply 60d+ ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Information technology/support technician job in Orlando, FL
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$33k-45k yearly est. 24d ago
IT Technician
Dezer Development 4.1
Information technology/support technician job in Orlando, FL
We are looking for a skilled IT professional with a passion for both technology and operations to support the day-to-day needs of our theme park. The IT Technician will be responsible for maintaining and troubleshooting hardware, software, and network systems, while also assisting with the setup and support of attractions, ticketing systems, POS terminals, and other operational technologies throughout the park.
In addition, this role will work closely with the Office Management and Operations teams to streamline processes, assist with automation, and support the transition to digital platforms that enhance efficiency across departments. Strong technical knowledge, adaptability, and a willingness to collaborate with both front-line staff and management are essential for success in this position.
If you thrive on solving technical challenges, enjoy supporting large-scale operations, and want to be part of the excitement behind Florida's largest indoor amusement park, this role is for you!
Dezerland Park Orlando is more than Florida's largest indoor attraction we're a playground for families, friends, and teammates to come together and create unforgettable memories. With over 800,000 square feet of different attractions like a gel blaster arena, axe-throwing, pinball arcade, and even one of the world's largest auto museums, there's something here for everyone.
But what really makes Dezerland special is our people. We're fostering a culture that feels like family supportive, fun, and collaborative where every team member plays a part in bringing joy to our guests.
Essential Duties and Responsibilities:
• Provide first-line support for hardware, software, and network issues, including troubleshooting and resolving technical problems. Provides 1st and 2nd level helpdesk diagnosis and resolution to a wide variety of network related problems, email problems, PC hardware issues, operating system problems and features, Microsoft Office applications and 3rd party software applications.
• Configures, delivers, upgrades, troubleshoots and maintains PCs, Laptops, and PC peripherals, such as scanners, fax machines, copiers, desktop and network printers, and mobile devices.
• Troubleshoots CAT5 cabling, fiber, and performs PBX move, add, and change tasks.
• Capable of performing a comprehensive inventory of all IT assets and ensuring that it remains continuously updated in the database. Assists in inventory tracking of software and hardware systems.
• Assist with the installation, configuration, and maintenance of computer systems, peripherals, and network devices.
• Maintain accurate records of technical issues, resolutions, and inventory of IT assets.
• In addition to core IT duties, this role will also support the Office Management and Park Operations team by:
• Assisting with POS configuration, connectivity, and troubleshooting.
• Assisting with the automation of internal processes to improve efficiency.
• Helping transition company systems and workflows from manual to digital platforms.
• Supporting the implementation and maintenance of new digital tools and products.
• Collaborating with cross-functional teams to ensure smooth adoption of technology changes.
• Performing routine maintenance and troubleshooting of camera and DVR equipment
• Safely moving and setting up devices up to 40 lbs.
Other Duties:
• This job description is not designed to cover or contain a comprehensive list of all duties or responsibilities required of the employee. Duties, responsibilities, and activities may change at any time with or without notice.
Qualifications
Requirements/Qualifications:
• 2 years of college or technical education
• 2-4 years of IT job experience or similar
• Experience with the Windows operating system and the Microsoft Office suite.
• Knowledge of computer systems, networks, and troubleshooting techniques.
• Cable Management and Rack Expertise: Proficient in organizing and managing cables at user stations.
• Familiarity with operating systems (Windows, MacOS, Tablets, Point of Sale) and common software applications.
• Strong communication skills and ability to provide clear instructions to team members.
• Ability to work independently and as part of a team in a fast-paced environment.
• Relevant certifications (e.g., CompTIA A+)
• Must be able to stand for long periods and lift/carry up to 40 pounds.
• Ability to communicate, both verbally and written, effectively with guests, vendors and co-workers
• Must read, write and speak the English language fluently
We pride ourselves on offering a comprehensive, value-driven benefits package that promotes health, enhances work/life balance, and provides stability for our employees and their family members, now and into the future.
Benefits include:
• Competitive Salary
• Health, Dental, Vision, and Life Insurance
• Long and Short Term Disability
• Paid Time-Off and Holidays
• 401(k) Retirement Plan
• Yearly Performance Reviews
Location: Dezerland Park Orlando
$40k-74k yearly est. 4d ago
Systems Support Specialist
247Hire Demo
Information technology/support technician job in Orlando, FL
Responsibilities:
Provide technical support and troubleshooting for a variety of computer systems and software applications
Assist users with hardware and software issues, including installation, configuration, and maintenance
Diagnose and resolve network connectivity problems and ensure the reliability of network infrastructure
Implement and maintain security measures to protect systems and data
Provide training and guidance to users on the proper use of technology
Maintain detailed records of support activities and document solutions to common problems
Collaborate with IT team members to identify and implement process improvements
Qualifications:
2-3 years of experience in a systems support or IT helpdesk role
Strong problem-solving and analytical skills
Excellent communication and customer service skills
Proficient in Windows and mac OS operating systems
Knowledge of networking protocols and troubleshooting techniques
Familiarity with common software applications and productivity tools
Ability to work independently and as part of a team
Certification in CompTIA A+ or equivalent preferred
$46k-74k yearly est. 26d ago
Information Technology Specialist (INFOSEC)
Department of The Air Force
Information technology/support technician job in Cape Canaveral, FL
Click on "Learn more about this agency" button below for IMPORTANT additional information. Positions may be filled as permanent, temporary or term with a full-time work schedule. This is a Direct Hire Solicitation. This public notice is to gather applications that may or may not result in a referral or selection.
Summary
Click on "Learn more about this agency" button below for IMPORTANT additional information.
Positions may be filled as permanent, temporary or term with a full-time work schedule.
This is a Direct Hire Solicitation. This public notice is to gather applications that may or may not result in a referral or selection.
Overview
Help
Accepting applications
Open & closing dates
12/22/2025 to 12/21/2026
Salary $52,727 to - $139,684 per year Pay scale & grade GS 9 - 14
Locations
Few vacancies in the following locations:
Eielson AFB, AK
Elmendorf AFB, AK
Little Rock AFB, AR
Davis Monthan AFB, AZ
Show morefewer locations (65)
Luke AFB, AZ
Beale AFB, CA
Edwards AFB, CA
Los Angeles, CA
March AFB, CA
Travis AFB, CA
Vandenberg AFB, CA
Cheyenne Mountain AFB, CO
Colorado Springs, CO
Peterson AFB, CO
Dover AFB, DE
Cape Canaveral, FL
Cape Canaveral AFS, FL
Eglin AFB, FL
Homestead AFB, FL
Hurlburt Field, FL
Patrick AFB, FL
Tyndall AFB, FL
Dobbins AFB, GA
Moody AFB, GA
Robins AFB, GA
Camp H.M. Smith Marine Corp Base, HI
Hickam AFB, HI
Mountain Home AFB, ID
Scott AFB, IL
Barksdale AFB, LA
Hanscom AFB, MA
Andrews AFB, MD
Linthicum Heights, MD
Selfridge ANG Base, MI
Whiteman AFB, MO
Columbus AFB, MS
Minot AFB, ND
Offutt AFB, NE
New Boston, NH
McGuire AFB, NJ
Cannon AFB, NM
Kirtland AFB, NM
Nellis AFB, NV
Niagara Falls, NY
Wright-Patterson AFB, OH
Youngstown, OH
Youngstown, OH
Norman, OK
Tinker AFB, OK
Charleston, SC
Shaw AFB, SC
Arnold AFB, TN
Dyess AFB, TX
Fort Sam Houston, TX
Goodfellow AFB, TX
Kelly AFB, TX
Lackland AFB, TX
Laughlin AFB, TX
Randolph AFB, TX
Hill AFB, UT
Alexandria, VA
Arlington, VA
Dahlgren, VA
Fort Eustis, VA
Langley AFB, VA
Pentagon, Arlington, VA
Fairchild AFB, WA
McChord AFB, WA
Warren AFB, WY
Remote job No Telework eligible No Travel Required Not required Relocation expenses reimbursed No Appointment type Multiple Work schedule Full-time Service Competitive
Promotion potential
14
Job family (Series)
* 2210 Information Technology Management
Supervisory status No Security clearance Not Required Drug test No Financial disclosure No Bargaining unit status No
Announcement number AFPCDHA-12857027-GS2210 Control number 852981200
This job is open to
Help
The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Clarification from the agency
This public notice is to gather applications that may or may not result in a referral or selection.
Duties
Help
* Duties and responsibilities vary and may increase according to grade level
* Utilize knowledge of IT principles, methods and security regulations and policies to carry out established base-wide policy to administer the INFOSEC (also known as COMPUSEC) program.
* Implement procedures to ensure protection of information transmitted to the installation, among organizations on the installation, and from the installation on the local or wide area networks, the world-wide-web, or other communications modes.
* Administer the Communications Security (COMSEC) program. Control and protect all cryptographic material and administer the Cryptographic Access Program (CAP).
* Conduct semi-annual functional reviews of all COMSEC user accounts, inspecting COMSEC facilities, reviewing procedures, and auditing all cryptographic holdings.
* Administer the COMPUSEC Program and protect Information Technology (IT) assets against unauthorized, accidental, or deliberate modification, disclosure, and destruction of data.
Requirements
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Conditions of employment
* Please read this Public Notice in its entirety prior to submitting your application for consideration.
* U.S. Citizenship is required
* Males must be registered for Selective Service, see ***********
* Total salary varies depending on location of position
* If authorized, PCS will be paid IAW JTR and AF Regulations. If receiving an authorized PCS, you may be subject to completing/signing a CONUS agreement. More information on PCS requirements, may be found at: *****************************************
* Recruitment incentives may be authorized
* Position may be subject to random drug testing
* Employee may be required to work other than normal duty hours, to include evenings, weekends and/or holidays
* Shift work and emergency overtime may be required
* Employee must maintain current certifications
* A security clearance may be required
* Disclosure of Political Appointments
* Full/part-time employees occupying direct childcare positions are eligible for discounts IAW DAF AFSVC/CC Memo, 30 Sep 22; first child 100% / each additional child 25%. Other assigned CYP and FCC personnel are eligible for 25% discount.
Qualifications
In order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Individual Occupational Requirements for Information Technology (IT) Management Series, 2210 (Alternative A).
BASIC REQUIREMENTS:
Undergraduate or Graduate Education: Degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks.
GS-09: Master's degree or equivalent graduate degree or two full years of progressively higher level graduate education leading to a master's degree or equivalent graduate degree
GS-11: Ph.D. or equivalent doctoral degree or three full years of progressively higher level graduate education leading to a Ph.D. or equivalent doctoral degree
OR
For grade levels 9 through 14, your resume must reflect information technology related experience in the federal service or private or public sector demonstrating the following four competencies: a) Attention to Detail - Is thorough when performing work and conscientious about attending to detail; b) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services; c) Oral Communication - expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately AND d) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
SPECIALIZED EXPERIENCE: In additional to the basic requirements above, applicants for the GS-9 and above must meet the one year of specialized experience listed below.
For GS-9: One year of specialized experience equivalent to the GS-07 that demonstrated knowledge of computer requirements and techniques in carrying out project assignments consisting of several related tasks, such as development of minor modifications to parts of a system on the basis of detailed specifications provided. The assignments must have shown completion of the following, or the equivalent: Analysis of the interrelationships of pertinent components of the system; planning the sequence of actions necessary to accomplish the assignment; and personal responsibility for at least a segment of the overall project.
For GS-11: One year of specialized experience equivalent to the GS-09 that demonstrated accomplishment of computer project assignments that required a range of knowledge of computer requirements and techniques. For example, experience in developing modifications to parts of a system that required significant revisions in the logic or techniques used in the original development. Accomplishments, in addition to those noted for the GS-9, normally involve the following, or the equivalent: Knowledge of the customary approaches, techniques, and requirements appropriate to an assigned computer applications area or computer specialty area in an organization; planning the sequence of actions necessary to accomplish the assignment where this entailed coordination with others outside the organizational unit and development of project controls; and adaptation of guidelines or precedents to the needs of the assignment.
For GS-12: One year of specialized experience equivalent to the GS-11 level that demonstrated experience in planning, analyzing, acquisition, designing, developing, implementing, quality assurance, configuration, integrating, maintenance testing, operational integrity, and/or management of systems used.
For GS-13: One year of specialized experience equivalent to the GS-12 that demonstrated experience in providing technical expertise on architecture, acquisition, certification and accreditation, systems tailoring for an organization mission; planning, organizing and managing the IT requirements and assessing long and short-term IT integration and migration capabilities; planning current and future system architecture requirements.
For GS-14: One year of specialized experience equivalent to the GS-13 that demonstrated experience in serving as senior IT specialist and consultant to senior management in support of organization wide IT policy, budget and plans for systems development, acquisition, installation, operation and maintenance; planning, organizing, and overseeing the activities of the IT organization and reviewing policies, procedures, mission objectives and organization design for the staff; serving as the recognized authority in the analysis and direction of IT programs and issues; and in researching, interpreting, analyzing and applying operations and security guidance.
Click on the following link to view occupational requirements for this position:
************************************************************************************************************************************************************************************
KNOWLEDGE, SKILLS AND ABILITIES (KSAs):
1. Knowledge of Information Technology principles, concepts, practices, systems software, database software, and immediate access storage technology to carry out activities.
2. Ability to assess and advise on a variety of sources and procedures and methods for systems and applications.
3. Knowledge of system requirements and techniques for planning current and future system architecture requirements.
4. Knowledge of commonly applied principles, concepts, and methodologies, operating characteristics and capabilities of systems, media, equipment, and related software systems, processes and procedures.
PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.
VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Education
IF USING EDUCATION TO QUALIFY: If position has a positive degree requirement or education forms the basis for qualifications, you MUST submit transcriptswith the application. Official transcripts are not required at the time of application; however, if position has a positive degree requirement, qualifying based on education alone or in combination with experience; transcripts must be verified prior to appointment. An accrediting institution recognized by the U.S. Department of Education must accredit education. Click here to check accreditation.
FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.
Additional information
For Direct Hire (DHA) Positions:
This is a Direct Hire Public Notice, under this recruitment procedure applications will be accepted for each location/ installation identified in this Public Notice and selections are made for vacancies as they occur. There may or may not be actual/projected vacancies at the time you submit your application.
Interagency Career Transition Assistance Program (ICTAP): For information on
$52.7k-139.7k yearly 20d ago
Technical Support Analyst in Orlando, FL - Hybrid Role
GD Resources
Information technology/support technician job in Orlando, FL
Please share profile to [email protected] Duration: Long Term Hybrid Role: Work Persona - Flexible: Weekly on Wednesday and Thursday at the office. Overview: Provides technical support to administrators, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex computer systems, complex software, integrations, or networked and/or wireless systems.
Responds to situations where first-line product support has failed to isolate or fix problems in malfunctioning applications and software. Troubleshoots and diagnoses design, reliability and maintenance problems or bugs to platform engineering/software engineering.
What you will do in this role:
• Be a Customer Advocate providing support to users/administrators of our platform
• Understand our platform, cloud technologies and troubleshooting practices to ensure successful resolution of challenging technical situations
• Resolve technical cases?created by customers looking for?help to understand or?troubleshoot unexpected?behaviors or answer technical?questions about the ServiceNow?software and platform.
• Gain an understanding of?the ServiceNow platform and all?core functionality.
• Analyze data with a?view to isolate the potential?cause of the issue.
• Involve others to?accomplish personal and group?goals.
What you will need to be successful in this role:
• Troubleshooting or Configuration Knowledge on LDAP/Active Directory, SSO, or other authentication or user management systems (e.g. Azure AD, Okta, SAML, SiteMinder)
• Understanding of Email?Troubleshooting (e.g. Office 365, Exchange )?
• Knowledge on Web?Services (SOAP, REST)?
• Experience Data Extraction Technologies (e.g. JDBC, ODBC)
• Hands-on experience exporting/importing data between separate systemS
• Working knowledge on Network troubleshooting (e.g. Ping, Telnet)
• Hands on experience in any?bi-directional, integration between two systems?
• Some experience with Scripting languages:? JavaScript, Python, Perl, Unix Shell, Windows Shell)
• Experience with relational databases (e.g. MySQL, Oracle)
• Experience with the gathering and reading of various log files including tools like Splunk
Hiring Manager Notes
Integrations gets a mix of issue types that typically center around there broad topics:
• Email Configuration and Maintenance (Not just Outlook App)
• SSO/Authentication (Candidate should Know who to configure the tecnologiy and how this works internally, NOT just assign or grant user/permissions).
• Web Services
• Scripting /Rest API
• Database issues
Given the wide variety of issues that we get there is no 1 or 2 must have skills. Instead we are looking for candidates that some firsthand experience in as many of these technical areas as possible as it speeds up the ramp up time.
Based on the job description, what are the must have non-negotiable items that a candidate must have to be successful in this role?
• Web Services (SOAP/REST), Networking fundamentals, scripting and familiarity with a programing language
• What backgrounds/skills can we be more flexible with that can be learned on the job?
• SSO and authentication, Email protocols and servers
What will the interview process look like?
• First round - 30 to 45 minute monitoring phone interview (behavioral and technical questions)
• Second round - 1 hour panel interview with 2-3 engineers and hiring manager (technical questions)
• Final Round - Optional
$34k-57k yearly est. Auto-Apply 54d ago
Executive IT Support / Help Desk
Landmark Aviation
Information technology/support technician job in Orlando, FL
The Technology Solutions Analyst is a strategic, client-facing technology expert who ensures seamless, high-touch support for executive-level users and high-profile stakeholders. This position requires advanced technical knowledge, autonomous decision-making, and a proactive approach to resolving complex IT issues in a highly dynamic, confidential environment.
This role requires exercising discretion and independent judgment in planning and delivering customized IT services, driving technology optimization to enhance C-suite productivity.
$34k-57k yearly est. Auto-Apply 54d ago
Technical Support Analyst
Eola Technology Partners
Information technology/support technician job in Orlando, FL
Job DescriptionSalary:
Were Hiring! Helpdesk Technician Tier 2 Support (Managed Services)
Eola Technology Partners is seeking a skilled and motivated Tier 2 Helpdesk Technician to join our growing Managed Services team.
If youre passionate about solving complex technical issues, providing excellent customer support, and want to grow in a collaborative IT environmentwe want to hear from you.
Key Responsibilities:
Setup and maintain customers' networks, Office 365/Google Workspace environments, and hosted voice environments
Provide on-site support at client locations for troubleshooting and deployments
Serve as an escalation point and mentor to Tier 1 team members
Meet and exceed SLA standards with timely ticket resolution and top-tier customer service
Participate in on-call rotation for remote support escalations
Qualifications:
Bachelor's degree in IT, Computer Science, Business Administration, or equivalent experience
4+ years of diverse technical experience supporting Microsoft 365, Exchange Online, SharePoint Online, Intune, and Azure
Must be authorized to work in the U.S. and pass a background check
Must pass an initial and random drug screening
Desired Skills:
Proficiency with Office 365 and Google Workspace administration and support
Experience deploying and managing Intune with Windows Autopilot
Familiarity with Microsoft Defender for Endpoint
Working knowledge of Windows PowerShell scripting
Microsoft certifications such as MS-900, MS-700, MS-500, MS-100 and/or AZ-100 preferred
Experience supporting end users and documenting procedures/user guides
Strong written and verbal communication skills
Ability to multitask and manage concurrent projects
Detail-oriented, self-motivated, and adaptable under pressure
Skilled at translating technical concepts into user-friendly explanations
Location: ETP Office
*NOTE this is not a remote position
Full-Time | Competitive Pay | Career Growth Opportunities
$34k-57k yearly est. 10d ago
Help Desk Technician
Omniscius Consulting
Information technology/support technician job in Orlando, FL
Our client is seeking candidates for a Help Desk Technician to support a DoD customer in Orlando, FL. Qualified candidates must have an active DoD Secret clearance. The Help Desk Technician shall provide phone and onsite support for headquarters personnel and phone/remote desktop support for the field offices. Support will cover a wide range of desktop hardware and software, common IT services, and specific applications on the Unclassified (NIPRNet) and Classified (SIPRNet) networks.
Responsibilities:
Meet established service level metrics for call response, technical support, and customer service
Input trouble calls into the ticket tracking system. Ensure all relevant information is gathered and documented
Resolve trouble calls; in person at the help desk, over phone, and/or through email
Analyze and resolve trouble tickets utilizing tools such as remote desktop
Escalate trouble tickets when required by service desk processes to Tier II, Tier III, or appropriate team/individual
Provide follow-up service to end-users to ensure that service provided by the Help Desk has addressed their needs in a timely and efficient manner
Assign Trusted Agents (TA's) responsible for issuing alternate tokens to HQ personnel when required
Fully document call resolution and ensure all notes are maintained in the ticket tracking system and Knowledge Base articles are published when applicable
Maintain existing and when required create new SOPs in support of this objective for common Help Desk processes and activities.
Requirements:
Active DoD Secret Security Clearance
A+ Certification
$34k-57k yearly est. Auto-Apply 60d+ ago
IT
Orlando City Sc & Orlando Pride 3.8
Information technology/support technician job in Orlando, FL
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.
TITLE: Broadcast Engineer (Part Time) DEPARTMENT: IT REPORTS TO: Venue Technology Engineering, Sr. Manager
FLSA: Non-exempt; Part-time
WHAT SETS YOU APART
We are looking for a motivated and technically curious Part-Time, Broadcast Engineer to join Team City. This position is designed for students or recent graduates interested in the technical side of stadium production and broadcast systems. As a Broadcast Engineer, you'll assist in the maintenance, operation, and support of broadcast systems, helping ensure the reliable transmission of audio and video content to viewers across platforms.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Assist with setup, maintenance, and operation of studio, control room, and transmission equipment.
Support live and recorded broadcasts by monitoring signal flow and resolving technical issues.
Help with installation and testing of new broadcast equipment and infrastructure.
Work alongside engineers to troubleshoot audio/video quality issues and perform signal path checks.
Document procedures, technical diagrams, and system configurations.
Collaborate with production, IT, and editorial teams to support multi-platform content delivery.
Other duties as assigned.
QUALIFICATIONS
It's never just a job at Orlando City SC and Orlando Pride. It's a way of life. We live and breathe soccer. We believe each role is as unique as the person who does it. To join our team, you will also possess these qualifications:
Currently pursuing or recently completed a degree in Broadcast Engineering, Electrical Engineering, Media Technology, or related field.
Basic understanding of audio/video signal flow, SDI, IP broadcast, and transmission principles.
Basic knowledge with QSYS. Will need to operate and trouble shoot QSYS audio and video system.
Knowledge of setting up and operating Streamdeck and Bitfocus software.
Familiarity with broadcast equipment such as cameras, switchers, audio mixers, and servers is a plus.
Some experience with Adobe Creative Suite, OBS, Vmix or similar tools is beneficial.
Strong problem-solving skills and attention to detail.
Willingness to learn in a fast-paced, real-world media environment.
Ability to attain and maintain a SafeSport certification.
Ability to pass a background check.
Ability to lift and move equipment when necessary (up to 50 lbs).
$47k-59k yearly est. 7d ago
IT Support Specialist
Satcom Direct
Information technology/support technician job in Melbourne, FL
Satcom Direct (SD) provides global connectivity solutions for business and general aviation, military, government, and land mobile services. Since 1997, SD has worked to solve the unsolvable and advance the technology of connectivity through our industry-leading hardware and flight operations software. Our company culture is based on innovation and creativity which allows our team members to thrive in a dynamic atmosphere. We are looking for people who are passionate about customer satisfaction and who excel in a constantly changing environment.
Satcom Direct offers a highly competitive benefits package. Our global headquarters offers an on-site gym staffed with personal trainers, a café, food trucks, social hour, and more. With an open vacation policy, employees have the flexibility to take time when they need it. SD is centrally located on the beautiful Space Coast in Viera, FL, which is one of the Top 50 Master-Planned Communities in the United States.
JOB SUMMARY:
The IT Support Specialist is a point of escalation for helpdesk level tickets and is responsible for developing methods and procedures to be used at the helpdesk level to address issues addressed by users. Secondary responsibilities include the ability to perform all aspects of a junior support role, in addition to administration of user accounts and access, conducting software installations, hardware repair, as well as developing methods and procedures for lower tier users interacting with these systems. Additionally, researching, analyzing, testing and coordinate deploying base images for user devices. This position requires a very “Positive" attitude and excellent “Customer Service" skills. The Support Specialist should have excellent telephone etiquette for supporting remote users who reside at our remote office locations, as well as those that are traveling. A sense of urgency is needed for resolution of problems to allow end-users to function without interruption. The Support Specialist will be required to continually update and enhance technical skills through training programs and self-study to stay abreast of technology improvements and updates.
ESSENTIAL DUTIES/RESPONSIBILITIES:
The requirements listed below are representative of the fundamental knowledge, skill, and/or ability required to perform the job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Analyze, troubleshoot and resolve escalated issues including; PCs, portable devices (iPads, iPhones, hardware and software), applications printer and fax configurations, applications, printers, faxes and network related issues. Be a point of escalation for helpdesk level issues, identifying when further escalation is necessary and work with appropriate team member.
Assist users with advanced understanding of Microsoft Windows Operating systems &Microsoft Office Products.
Provide assistance in administration of Microsoft Active Directory functions (Account; Add, Change, Delete, role/permission groups, Distribution groups).
Administer security related systems from an IT standpoint. Systems to include access control across multiple office locations.
Resolve account lockout issues.
Develop and test “Gold” images for user level hardware.
Document resolutions to complex issues and tasks that end users may run into, and provide education to them. Analyze repeat problems for final resolution and future mitigation.
Create and administer email accounts, user access accounts for network access and maintain first-level triage for all communication applications.
Provide a consistent, stable platform for all workstations by utilizing an imaging utility to deploy a standard desktop.
Install and replace hardware and software packages (including security patches) for end-user laptops and workstations in all locations.
Assist with asset management to include the tracking of relocation and reallocation of hardware and software (i.e. coordination of company moves) and maintaining a complete inventory of hardware in all locations, including inventory that has been disposed.
Establish and maintain working relationships within our company across all locations.
Work with the business contingency planning to establish and maintain disaster recovery plans at the desktop, printer, and fax level. Test out these plans every six months as part of recovery.
Coordinate resource allocation by supporting use of video conferencing, projectors, and remote PC connections for meetings, etc.
Replacement or repair of damaged or outdated equipment.
Assist other IT departments with projects or research as needed.
Provide proactive information through research of the business to assist and improve processes.
Provide after hours support on rotating on-call schedule
Perform other duties and special projects as assigned.
To be successful in this role, an individual must be able to perform each essential duty in a satisfactory manner and should demonstrate all competencies listed above. All employees are expected to adhere to and be knowledgeable of SD operating standards, established safety rules, and adhere to company attendance guidelines.
GENERAL QUALIFICATIONS, KNOWLEDGE, AND SKILLS:
Required qualifications and experience:
2-5 years of recent technical support in a corporate setting that includes, hands-on experience configuring and maintaining desktop hardware and software, preferred.
Demonstrated experience providing excellent, professional and positive customer service including superior telephone etiquette and strong verbal and written communication skills (ability to present complex technical information to a non-technical audience).
Demonstrated experience documenting technical resolutions to common issues; sharing information with end-users and team members; and identifying and documenting enhancements that can be made to systems to improve overall customer experience, helping them be more efficient.
Proven ability to stay organized; to track and manage multiple tasks at the same time and follow them through to completion; to solve complex technical problems with limited supervision; and to make sound technical decisions.
Technical experience should include: Experience with networking concepts and administration; thorough knowledge of Windows OS, thorough knowledge of Mac OS/iOS; Active Directory and account management; MS Office including Outlook; MS Dynamics CRM; TrendMicro Anti-Virus; knowledge of PC Architecture and network administration including LAN architecture; trouble shooting skills in Windows Terminal Server environment; knowledge of log on scripts and registry edits.
Experience with printers, preferred.
Experience with Dell Desktop and Notebook or Lenovo laptops, preferred.
Working knowledge of Cisco routers, switches, Cisco ASA Firewalls, preferred
College or technical degree preferred.
CompTIA A+ certificate upon hire or within one (1) year of employment.
Successful completion of required background screening and drug test.
PHYSICAL DEMANDS:
While performing general office duties for this position, the employee is regularly required to sit, stand and/or walk around (including the use of stairs). Other demands include the ability to openly communicate with others by talking, listening, and reading, able to lift light objects (
WORK ENVIRONMENT:
The office environment is generally quiet and, in a temperature, controlled setting with random adjustments in noise or temperature due to others talking or laughing loudly, unscheduled maintenance repairs to the building or its interior offices or unpredictable situations due to weather or other acts beyond company control. An employee must be willing to work their regularly assigned work schedule for their particular duties and/or job responsibilities and in times of need, be able to work an extended schedule depending on company/department needs, project requirements or customer demands. Work may require some physical effort in the handling of light materials, boxes or equipment. The temperature at client locations can vary from controlled to variations off hot/cold when working, standing or walking in or near the flight-line or maintenance repair center.
If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, contact our Human Resources department at *****************.
Satcom Direct is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status, and will not be discriminated against on the basis of disability.
$34k-57k yearly est. Auto-Apply 60d+ ago
Learn more about information technology/support technician jobs
How much does an information technology/support technician earn in Buenaventura Lakes, FL?
The average information technology/support technician in Buenaventura Lakes, FL earns between $26,000 and $63,000 annually. This compares to the national average information technology/support technician range of $31,000 to $66,000.
Average information technology/support technician salary in Buenaventura Lakes, FL
$41,000
What are the biggest employers of Information Technology/Support Technicians in Buenaventura Lakes, FL?
The biggest employers of Information Technology/Support Technicians in Buenaventura Lakes, FL are: