Information technology/support technician jobs in Mauldin, SC

SUMMARY OF POSITION: Reporting to the CIO, the IT Support Specialist I provides first level support through a courteous, helpful, unbiased and professional manner to students, faculty, and staff by installing, maintaining, and repairing all university supported hardware and software. Troubleshoot computer, application, network, and printer related problems, determine problem source, and advise on appropriate action. Take ownership of customer support issues and respond effectively until resolution. ESSENTIAL DUTIES/ NON-ESSENTIAL DUTIES AND RESPONSIBILITIES: Computer (80%) * Install, maintain, and troubleshoot all internal and external software for Converse systems and peripheral devices including, but not limited to Windows and Mac devices, laptops, handheld devices and digital media devices. * Troubleshoot and assess risk and provide solutions related to malware removal and anti-virus * Resolvehelpdeskticketsforfaculty,staff,andstudentsinaprofessionalandtimely * Install, troubleshoot and problem resolution for standard and customized software and * Update and maintain accurate data and inventory of all devices, assets, software and license * Must communicate with internal and external customers in a positive, solution-oriented * Responsible for communicating with outside vendors to procure pricing estimates on software and hardware on behalf of Converse. * Tracking and routing problems and requests, and document resolutions * Identifying and escalating situations requiring urgent attention * Testing equipment that has been repaired prior to returning the equipment to the user * Mentor student workers * Provide documentation and knowledge-based articles on deployment, policies and procedures Multimedia (20%) (not limited to: projectors, smart boards, document cameras, mixers) * Set-up and tear down equipment for special events * Installing and maintaining all multimedia equipment when feasible * Provide assistance to departments and offices of the university with multimedia related issues * Maintain and update documentation on all multimedia equipment JOB QUALIFICATIONS: Minimum qualifications: * Bachelor'sDegreeinInformationTechnology,ComputerScienceorrelateddiscipline, equivalency in other degree, certificates and 6 months-1 year of experience are accepted. Preferred Qualifications: * Proven experience as an Intern in technology related field, Helpdesk Technician, or similar Minimum of 1 year experience preferred. * Experience with Windows and Mac devices Knowledge/Skills/Abilities: * Ability to provide technical support to users * Ability to explain technical concepts in non-technical terms to faculty, staff and students * Be knowledgeable and keep current by reading, interpreting, and applying information on technological changes and updates * Knowledge of computer hardware and software * Basic network connectivity troubleshooting * Skill to prepare clear and concise written communications * Ability to research technical manuals and guides to respond to user questions; prioritize requests, organize, schedule, and coordinate a variety of activities and projects * Ability to learn new software and hardware packages * Adapt to changes in technology * Work independently and as a team member * Well-grounded philosophy of honesty, integrity, and respect * Demonstrated ability to establish and maintain effective and collaborative working relationships with various constituents including both internal to the organization and with the public * Ability to work with and engage a diverse group of people * Ability to work independently yet value and support a team-based environment * Demonstrated professionalism and positive attitude GUIDELINES AND SUPERVISION: The IT support specialist I reports to the CIO and operates as part of the CT team but executing work for faculty, staff and students at Converse University. Under general supervision this specialist responds to and diagnoses problems through discussions with users. Work is characterized as solving known issues that can be escalated to a higher level when necessary (mid-level). The work will be completed in an independent way. The Specialist will oversee student workers. Work Schedule: Monday-Thursday 8:00-5:00, Friday 8:00-1:00 Display a willingness to work additional hours during the week and/or weekend, if required. Licenses: NA DISCLAIMER: The preceding job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this classification. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. We believe that a diverse faculty and staff are essential to achieving academic excellence; thus, we strongly encourage applications from candidates from all racial, ethnic and cultural backgrounds.

Who we are COURSER is a partnership platform that helps technology service companies identify and take the next step in growth. Our organization has a strong company culture built on our values of Teamwork, Service, Growth-Minded, Trust, and Innovative. Our team dedicates their time working together to provide phenomenal experience for our customers. Be ready to join a fast-paced, ever-evolving IT company that is bringing on new customers and team members to continue strong growth into the future. IT Support Services II-Help Desk We are seeking a skilled IT Support Services II to join our dynamic IT team. The ideal candidate will have extensive experience in providing technical support and troubleshooting for various IT systems, software, and hardware. This role requires the ability to handle more advanced technical issues, mentor junior staff, and contribute to IT projects and initiatives. Key Responsibilities: Advanced Technical Support: Provide second-tier support for hardware, software, and network-related issues escalated from junior team members, ensuring timely resolution. System Administration: Assist in the administration and management of IT systems, including servers, workstations, and cloud environments. Troubleshooting: Diagnose and resolve complex technical issues across a variety of platforms, including Windows, mac OS, Linux, and mobile devices. User Support: Respond to service requests from users, providing exceptional customer service and ensuring a positive user experience. Documentation: Maintain comprehensive documentation of IT support processes, troubleshooting steps, and system configurations for knowledge sharing and future reference. Mentorship: Assist in training and mentoring junior IT support staff, providing guidance on best practices and technical skills. IT Projects: Participate in IT projects, such as software deployments, system upgrades, and network enhancements, ensuring projects are completed on time and within scope. Monitoring and Maintenance: Monitor IT systems and networks for performance and security, proactively identifying and resolving potential issues. User Account Management: Manage user accounts, permissions, and access rights within various systems and applications. Incident Reporting: Track and report on incident trends, root causes, and resolutions to help improve IT services and support processes. Key Qualifications: Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience). 3-5 years of experience in IT support or system administration, preferably in a corporate environment. Strong knowledge of operating systems (e.g., Windows Server, Linux, mac OS) and enterprise applications. Experience with networking concepts, including TCP/IP, DNS, DHCP, and VPN configurations. Familiarity with helpdesk and ticketing systems (e.g., ServiceNow, JIRA, Zendesk). Excellent problem-solving skills and the ability to troubleshoot complex technical issues efficiently. Strong communication skills, with the ability to explain technical concepts to non-technical users. Preferred Experience: Experience with ConnectWise Certifications such as CompTIA A+, Network+, or Microsoft Certified Solutions Expert (MCSE). Experience with cloud services (e.g., AWS, Azure) and virtualization technologies (e.g., VMware, Hyper-V). Knowledge of IT security practices and data protection regulations. What we do for you At COURSER we prioritize our employees' personal and professional development, offering best in class training, mentorship, and opportunities for growth through our self-promotion paths. We encourage innovation and challenging the status quo. With teams across the country, we have a wealth of knowledge and a team that is eager to share and grow together. Benefit Highlights Competitive benefits package, including medical, dental, vision, and life insurance 401k match Flexible PTO 10 Holidays including your Birthday and a Floating Holiday! Gym reimbursement Amazon Prime reimbursement 40 Hours for Volunteer Time Paid Maternity and Paternity leave Paid certifications Learning and development programs Courser is an equal opportunity employer. Applications are considered for positions without regard to veteran status, uniformed service member status, race, creed, color, religion, gender, gender identity, sex, sexual orientation, citizenship status, national origin, marital status, age, physical or mental disability, genetic information, caregiver status or any other category protected by applicable federal, state, or local laws.

Job DescriptionSalary: U Trust Insurance Agency LLC is a growing insurance organization operating across 30+ U.S. states. We are looking for a dependable and practical IT Support Specialist for small technical tasks, troubleshooting, and one-off projects. This is a side-work contract role, ideal for someone already working in IT who wants to take on simple, predictable tasks without heavy system administration responsibilities. Key Responsibilities Set up and configure Windows laptops and desktops. Install, update, and troubleshoot basic software (browsers, Office tools, PDF tools, antivirus, drivers). Perform basic diagnostics for hardware issues (slow performance, device errors, connectivity issues). Assist employees with simple technical questions (accounts, printers, email settings). Support small on-site tasks when needed (checking equipment, cables, routers) in Spartanburg, SC. Set up or replace peripherals (monitors, keyboards, webcams, headsets). Ensure devices are updated and secure (Windows updates, basic settings). Required Qualifications 13 years of experience in IT support, helpdesk, or similar role. Strong knowledge of Windows 10/11. Understanding of basic networking: Wi-Fi, router settings, cable connections, IP basics. Ability to troubleshoot hardware and software issues independently. Good communication skills in English; Russian or Ukrainian is a strong advantage. Responsible, organized, and comfortable working with tasks on demand. Nice-to-Have Ability to assemble or upgrade a PC (optional). Experience with remote support tools (AnyDesk, TeamViewer, Zoom Remote Control). Ability to document simple internal instructions (SOPs). We Offer Flexible workload tasks as needed (side work / extra income). Long-term cooperation with a stable U.S. company. Competitive compensation per hour or per task. Friendly international environment. How to Apply Please apply directly through the platform where you found this job post. We will review all applications and contact each candidate, providing feedback and further steps in the order applications are received.

Inside the Role This position provides technical service support to our customers. This position will interface directly with customers and dealer technical staff in the resolution of field issues and the application of our warranty process. Posting Information We provide a scheduled posting end date to assist our candidates with their application planning. While this date reflects our latest plans, it is subject to change, and postings may be extended or removed earlier than expected. We Take Care of Our Team Position offers a starting salary range of $65,000 - $83,000 USD Pay offered dependent on knowledge, skills, and experience. Benefits include annual bonus program; 401k company contribution with company match up to 6% as well as non-elective company contribution of 3 - 7% depending on age; starting at 4 weeks paid vacation; 13+ calendar holidays; 8 weeks paid parental leave; employee assistance program; comprehensive healthcare plans and wellness programs; onsite fitness (at some locations); tuition assistance and volunteer paid time off; short-term and long-term disability plans. What You Drive at DTNA Maintain service records on vehicles including proper documentation of problems, corrective actions, and service/warranty commitments. Assist in the development of service bulletins, campaigns and updates. Review technical content for technical literature. Support and provide technical assistance to Freightliner truck field service personnel. Perform field and service warranty duties in support of FCCC dealers, fleets, and customers. Communicate corrective action taken to other departments and service network. Travel as needed to identify and correct customer and product problems, and to provide customer assistance. Assist with testing while working with engineering to correct critical field problems. Responsible for service of all FCCC model lines. Perform on-site training of dealer personnel in the operation, maintenance and support of FCCC chassis components. Knowledge You Should Bring Associate degree in automotive and prefer 2-4 years of relevant experience or 6 years of relevant experience in lieu of degree Excellent communication skills Well-developed technical troubleshooting experience on heavy equipment or automotive. Proficient in Word and Excel Experience and education should have a focus on technical automotive or heavy truck repair. #LI-TN1 #LI-Onsite Where We Work This position is open to applicants who can work in (or relocate to) the following location(s)- Gaffney, SC US. Relocation assistance is not available for this position. Schedule Type: Onsite At Daimler Truck North America, we recognize our world is changing faster than ever before. By listening to the needs of today, we're building to solve with cutting-edge solutions in sustainability and future driving technology across electric, hydrogen and autonomous. These solutions, backed by years of innovative success and achievement, continue DTNA's legacy as the undisputed industry leader. Our evolving brand portfolio is second to none, including Freightliner Trucks, Western Star, Demand Detroit, Thomas Built Buses, Freightliner Custom Chassis, and Financial Services. Together, we work as one team towards our envisioned future - building a cleaner, safer and more efficient tomorrow for all. That is what we are working toward - for all who keep the world moving. Additional Information This position is not open for Visa sponsorship or to existing Visa holders Applicants must be legally authorized to work permanently in the country the position is located in at the time of application Final candidate must successfully complete a criminal background check Final candidate may be required to successfully complete a pre-employment drug screen Contractors, professional services, or other contingent workers should confirm with their local agency if they are eligible to apply for FTE positions EEO - Disabled/Veterans Daimler Truck North America is committed to workforce inclusion and providing an environment where equal employment opportunities are available to all applicants and employees without regard to race, color, sex (including pregnancy), religion, national origin, age, marital status, family relationship, disability, sexual orientation, gender identity and expression (including transgender and transitioning status), genetic information, or veteran status. For an accommodation or special assistance with applying for a posted position, please contact our Human Resources department at ************ or toll free ************. For TTY/TDD enabled call ************ or toll free ************.

Job Description IT Support Specialist - Fast Track Your IT Skills with Us! Are you ready to launch your IT career and dive into a fast-paced world of problem-solving? Morris Business Solutions is searching for a passionate IT Support Specialist to join our dynamic Managed Services (MSP) team. As an IT Superhero, you'll troubleshoot tech challenges for our clients and keep their systems running smoothly Who is Morris Business Solutions: We're a fun and supportive family-run business offering cutting-edge IT solutions across North and South Carolina. Think top-notch computers, cybersecurity, and everything in between! Responsibilities / Qualifications: Become a tech hero by troubleshooting problems for our clients via phone, email, or in person. Juggle multiple tasks like a pro - keeping track of support requests and keeping things organized is key! Dive into a wide range of IT challenges, from hardware to software. Highly Preferred Skills (but we can train the right candidate!): 2+ years of IT experience (or a passion for learning and a willingness to grow!) IT-related degrees or certifications a plus Experience with networks, firewalls, and keeping servers happy Experience with the tech trinity: Active Directory, VPN, and SQL Bonus points for experience with MSP, Office 365, and IP Phones Be able to work in the Duncan office 5 days a week. Why Choose Morris Business Solutions? Competitive salary and bonus structure (hello, financial freedom!) Comprehensive benefits package including health insurance, 401k with match, and paid time off (because work-life balance matters!) Explore the world with our annual Presidents Club Trip! (Past destinations: Paris, Hawaii, and more!) Training and development opportunities to keep your tech skills on point Join a fun and supportive team that feels like family! Ready to join the Morris Business Solutions family?

FE_WIBU-E488 IT Support Specialist - Full Time - Easley (SC), United States Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society. We are looking for a/an IT Support Specialist to join our FE_WIBU team in United States . Your main tasks and responsibilities: * Position Summary: The IT Support Specialist is responsible for providing Tier 1 and Tier 2 technical support across multiple sites, ensuring the stability, integrity, and efficient operation of IT systems. This includes supporting hardware, software, networking, and server infrastructure in coordination with the Service Desk and other IT teams. The role also involves project support, vendor coordination, and adherence to IT policies and procedures. Key Responsibilities: Technical Support & Systems Administration * Provide 2nd-level support for desktops, laptops, engineering workstations, printers, and mobile devices. * Build and configure PCs and laptops per standard configurations. * Administer and maintain Windows Server environments (2016+), including Active Directory, DNS, DHCP, and Group Policy. * Manage virtualization platforms (Hyper-V), backups, and disaster recovery procedures. * Monitor and apply security updates, antivirus, and system patches. Networking & Infrastructure * Support and maintain LAN/WAN infrastructure, including Cisco routers, switches, VLANs, WAPs, and firewalls. * Troubleshoot and resolve network issues, including VPN and wireless connectivity. * Maintain network documentation and dashboards for proactive monitoring. Project & Vendor Coordination * Assist with IT project planning, budgeting, and implementation. * Coordinate with vendors and consultants for hardware/software procurement and support. * Handle warranty claims and ensure compliance with purchasing policies. IT Operations & Process Improvement * Use ServiceNow to manage and resolve help desk tickets. * Document solutions and contribute to knowledge base articles. * Support local applications and user access control. * Propose and implement improvements in IT processes and infrastructure. To succeed in this role, you will need: * Education & Experience * Bachelor's degree in Computer Science or related field, or equivalent experience. * 5+ years of experience in IT support and systems administration. * Experience in a multi-site, enterprise IT environment preferred. Technical Skills * Strong knowledge of Windows OS, Microsoft Office Suite, and server technologies. * Proficiency in Cisco networking, including routers, switches, and wireless controllers. * Familiarity with ITIL practices and ServiceNow or similar ticketing systems. * Experience with backup systems, storage solutions, and virtualization. * Experience with Intune/SCCM is a plus. * Experience with Microsoft Defender for Endpoint is a plus. Soft Skills * Strong analytical, troubleshooting, and problem-solving skills. * Excellent verbal and written communication. * Ability to explain technical concepts to non-technical users. * Good intercultural awareness and adaptability. Physical & Travel Requirements: * Ability to lift up to 50 lbs and perform physical tasks such as crawling under desks or climbing ladders. * Occasional travel to remote sites and between local offices (up to 20%). What we offer you: * Competitive Paid Time Off (3 weeks to start) * 12 Company Paid Holidays per year * Annual Bonus Program * Full Medical, Dental, and Vision benefits * Company Paid Short Term and Long Term Disability, Company Paid Life Insurance * 6% 401K or Roth Company Match with Immediate Vesting * Company Paid Retirement Security Contributions following 1 year of employment * Tuition Reimbursement/Educational Assistance * Quarterly Gym Reimbursement Do you have a question about the role? Reach out to Kerry Wilt at ********************* or Hiring Manager - Ethan Wentz. Our team is looking forward hearing from you! Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment. We are proud to be recognized as a Top Employer 2025 in Brazil, China, Finland, Germany, Ireland, Switzerland, South Africa, the UK and the USA. About us Sulzer is a global leader in critical applications for core infrastructure and processes for large essential industries around the world. We ensure the security, quality and durability of critical goods and services by supporting energy security, natural resource management and efficiencies in process industries. This in turn supports the transition to a circular economy. Our integrated solutions add significant value by enabling energy efficiency, carbon emissions and pollution reduction, and process efficiency improvements. Customers benefit from our commitment to innovation, performance and quality through our responsive network of 160 world-class manufacturing facilities and service centers across the globe. Sulzer has been headquartered in Winterthur, Switzerland, since 1834. In 2024, our 13'500 employees delivered revenues of CHF 3.5 billion. Our shares are traded on the SIX Swiss Exchange (SIX: SUN). ************** Here you can find other opportunities:

Security Finance is Hiring: Help Desk Support 2 Location: This position is remote with travel required on a quarterly basis. (Must reside in AL, GA, ID, LA, MO, OK, SC, TN, TX, UT, WI) Security Finance is a trusted leader in the financial services industry, serving communities since 1955 with safe, easy installment loans and income tax preparation. We're looking for a dedicated and customer-focused Help Desk Support professional to join our team and provide technical, hardware, software, and operational support to our company-maintained systems and services. As a Remote Help Desk Support 2, you will: * Provide Level 2 remote technical support for hardware, software, and basic operational support for Company-maintained computer systems and services for branch, home office, and mobile company personnel in Spanish and English. * Mentors and assts level 1 technicians with Technical Support * Receives initial and referred incoming contacts and calls from field and home office personnel regarding system or operational related problems and/or service request * Resolves moderately complex problems requiring system and technical knowledge and delivers services to meet internal customer expectations and needs * Records key information of reported incidents into Incident (case) Management System * Determines additional routing of reported cases to other Help Desk levels and/or supporting departments as needed * Reviews Tier 1 tickets for correct troubleshooting and resolution status * Informs management of recurring problems and/or deficiencies * Assist with electronic setup for new office locations or merged offices as needed. * Perform quality assurance testing and assessment of new software. * Prompt and regular attendance is required. To be a great fit, you should have: * 1 year of experience in a help desk environment * A reliable internet connection (DSL or faster) * A strong customer service orientation with effective verbal and written communication skills * Ability to work professionally with others and maintain composure in stressful situations * Flexibility in work hours * Basic knowledge of computer based systems, tools, and processes as well as basic knowledge of company business processes, policies and procedures * Ability to troubleshooting and remotely installing hardware * High School Diploma or equivalent required * A 2-year technical school degree or equivalent (preferred) * Related technical certifications (preferred) We offer: * Top-notch training to help you build a solid foundation and excel in your role. * A comprehensive benefits package including medical, dental, life insurance, short- and long-term disability, profit sharing, 401(k) with company matching, and paid sick, holiday, and vacation time. * Community Service opportunities - we actively contribute to charities, local food banks, and educational initiatives. * Career growth potential - we encourage internal growth and provide pathways for advancing careers. Why Security Finance? We are a proud, community-focused company that has been helping our neighbors since 1955. We offer a welcoming and supportive work environment, where employees are valued and given opportunities to grow. At Security Finance, it's not just about providing financial services-it's about making a difference in the communities we serve. Ready to make a difference?

MCA, your trusted advisor for wireless communications, data, and security, is seeking an experienced IT Support Specialist to support our growing central team. The position is a hybrid role in Spartanburg, SC. MCA seeks team members who share our values: service, growth, teamwork, and safety. As a Military Friendly Employer, we welcome veterans, with over 250 already on board. Join us and become part of the MCA family, where we prioritize both work and enjoyment. We offer competitive compensation and benefits such as Medical, Dental, Vision, 401K, PTO, Holiday Pay, Education Incentives, and more.WHAT YOU WILL BE DOING: Collaborate with business stakeholders to understand their technology needs and objectives. Document and analyze these requirements to recommend suitable IT solutions. Develop system design and specifications, including data models, architecture, and functional specifications for software or hardware solutions. Evaluate and recommend new technologies, tools, and software to improve the efficiency, security, and effectiveness of IT systems. Assist in software development and programming tasks as needed, especially in cases where custom solutions are required. Diagnose and resolve hardware, software, and network issues. Provide support to end-users and helpdesk teams in resolving technical problems. Conduct testing and quality assurance activities to ensure the reliability and functionality of IT systems. Identify and address defects and issues. Create and maintain documentation, including technical specifications, system configurations, and user manuals. Monitor and enforce IT security policies and compliance with industry standards and regulations, such as GDPR, HIPAA, or other relevant laws. Analyze data to provide insights and reports that can support decision-making processes and business objectives. Provide training and guidance to end-users and technical support teams on IT systems and applications. Collaborate with vendors and external service providers to evaluate and procure IT products and services. WHAT YOU WILL BRING TO THE TEAM: Bachelor's degree in Computer Science, Information Technology, or a related field. Strong technical skills and knowledge of various IT systems, software, and hardware. Proficiency in programming languages, database management, and network protocols. Project management skills and experience. Excellent problem-solving and analytical abilities. Strong communication and interpersonal skills. Knowledge of industry best practices, security protocols, and compliance requirements. Relevant certifications (e.g., CompTIA A+, Network+, or Certified Information Systems Security Professional (CISSP)) may be required or preferred. YOUR ENVIRONMENT AND PHYSICAL REQUIREMENTS: The physical environment requires the employee to work inside. While performing the duties of this job, the employee is required to frequently stand, walk, sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; talk or hear; lift (overhead, waist level) from the floor, bending, frequently utilize near vision use for reading and computer use; occasionally move equipment weighing up to 15 pounds, and frequently position self to maintain computers or other equipment as needed. TRAVEL REQUIREMENTS: Travel as necessary to support company and customer needs. DIRECT REPORTS: No Direct Reports WHO WE ARE Mobile Communications America, Inc. (MCA) provides wireless communication, data, and security solutions that enhance workplace safety, security, and efficiency nationwide. Customers trust us to provide a portfolio of turn-key systems, products, and services - including two-way radio communications, vehicle uplift, security video and access control systems, BDA/DAS, remote monitoring, GPS tracking, SCADA, dispatch, mass notification, and point-to-point wireless networks. Our more than 60,000 customers span industries such as public safety, commercial, manufacturing, education, healthcare, utilities, and government. In addition to being the largest Motorola partner in the U.S., MCA has strategic partnerships with over 1,000 major manufacturers to offer an extensive portfolio of products and technologies. WHAT WE BELIEVE We are better together through the MCA Way: living our core values of Service First, Growth, Teamwork, and Safety. We take our work and customers seriously and believe our best work can be fun. A component of our business that embodies the MCA advantage is our “Service First DNA” culture. Service isn't just a motto for MCA, it's an integral part of who we are and goes beyond our customers to our employees, partners, shareholders, and communities. NOTE: The above statements describe the general nature and level of work performed by the person assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, skills, and physical demands required of personnel so classified. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Mobile Communications America, Inc. is proud to be an Equal Opportunity workplace and is an Affirmative Action employer. We are committed to creating an inclusive environment that celebrates diversity. At MCA, we are “better together.” #LI-AH1

As an IT Support Specialist at Appalachian Network Services Inc, you will be a critical player within our IT department, providing high-level technical support and handling complex, escalated issues. This role is essential for ensuring efficient IT operations across the organization and includes significant responsibilities for onsite IT services and occasional cross-training with the Field Services department to support scheduling and operational demands. Key Responsibilities: Provide second-tier support for complex IT issues, both remotely and onsite, relating to technology such as workstations, servers, printers, networks, and phone systems. Act as the primary technician for onsite IT services, ensuring timely and effective resolution of issues. Support disaster recovery solutions and maintain network infrastructure, including WAN and LAN connectivity, routers, firewalls, and security. Implement and support remote access solutions, including VPN, Terminal Services, and Citrix. Monitor alerts and notifications from the remote monitoring and management system, responding accordingly through service tickets. Maintain and review system documentation in ConnectWise, ensuring accurate and effective documentation of support activities. Additional Duties and Responsibilities: Provide fast and effective responses to customer requests, improving customer service perception and satisfaction. Collaborate closely within the IT team to manage and escalate IT issues as required. Cross-train with the Field Services department to assist with large projects or scheduling needs, ensuring a cohesive and flexible operational capability. Consistently maintain service level agreements by swiftly responding to and resolving service tickets within prescribed timeframes. Accurately record all billable hours and services performed, both internally and for customers, using ConnectWise. Ensure daily productivity aligns with departmental goals by effectively managing and documenting work tasks to meet operational standards and client expectations. Licensing and Compliance Requirements: This role requires active participation in obtaining a NC Alarm System License Registrant. This licensure is essential for any team member involved in the installation, maintenance, or remote access to Camera Systems, Alarm Systems, or Access Control Systems. Management of the licensure process will be overseen by our NC Alarm System License Licensee to ensure all legal and regulatory requirements are met. Company Culture: At Appalachian Network Services Inc, we embody core values of Excellence, Security, Technological Agility, and Teamwork, which guide our commitment to innovation and safety in all our operations. We support professional growth and continuous learning, encouraging our team to enhance their skills and contribute effectively to our technological goals. We uphold a zero-tolerance policy for workplace negativity and toxicity, actively fostering a culture that rewards problem-solving, innovation, and teamwork. Our commitment to a positive work atmosphere ensures that every team member feels valued and supported. Every employee is encouraged to take initiative and contribute ideas to ongoing improvements. By promoting an environment where all voices are heard and respected, we ensure that team members feel part of our collective success and are supported in their efforts to excel. Knowledge, Skills, and Abilities Required: Advanced understanding of operating systems, business applications, printing systems, phone systems, and network infrastructure. Strong interpersonal and communication skills, including telephony skills, active listening, and customer-care abilities. Proficient in diagnostic and troubleshooting skills with the ability to multitask and adapt quickly to changing requirements. Self-motivated with the ability to work effectively in a fast-paced environment. Professional Certifications: Required: ETAI Computer Service Technician CST, Associate-level certifications from all of the major system manufacturers that we currently sell (e.g., Paxton, 2N, Sangoma, Bosch, Milestone, Kramer, BitTitan as well as Microsoft 365 Certified: Fundamentals) Preferred: CompTIA Security+, Network+, Server+ Experience: Bachelor's degree in Information Technology, Computer Science, or a related field is preferred. At least 5 years of experience in IT support roles, demonstrating a track record of problemsolving and technical expertise. Schedule: Full-time, 8 Hour Shift, Monday to Friday Potential on-call responsibilities as needed As part of this process, the selected candidate will be subject to a criminal background check, FBI finger Printing, and drug testing to ensure compliance with regulatory standards.

Junior Systems Administrator DEPARTMENT: INFORMATION TECHNOLOGY SERVICES The Junior Network Services Administrator plays a crucial role in supporting the University's network infrastructure and systems. This position works closely with other members of the Network Services team, assisting in day-to-day tasks as needed. This is a full-time position that works a 40 hour per week schedule and will occasionally require overtime and weekend hours. On-call participation during university closures and events is compulsory. This is an excellent opportunity for a recent graduate or entry-level professional looking to gain hands-on experience in a dynamic IT environment. Responsibilities * Assist in the administration of applications and servers, including installation, patching, and troubleshooting. * Assist with user account management. * Support end-users by resolving technical issues related to hardware, software, and network connectivity. * Monitor health/security of servers, security appliances, and remote access infrastructure; assist in remediation of discovered issues. * Monitor network performance, identify potential issues, and assist in the implementation of adjustments to ensure optimal network operation. * Contribute to the development and maintenance of technical documentation, including network diagrams, procedures, and user guides. * Perform routine system backups and participate in disaster recovery planning and testing. * Participate in Network Services on-call. * Other Assigned Duties Average Weekly Time Allocations 30% - System Administration Duties 25% - End-user Support 20% - Network Infrastructure Maintenance 10% - Network Performance Monitoring / Response 15% - Unallocated/Other Assigned Duties Physical Requirements * Ability to lift and carry equipment weighing up to 75 pounds. * Capability to work in confined spaces, such as server rooms or network closets, for extended periods of time. * Manual dexterity and hand-eye coordination to perform tasks such as connecting cables, replacing components, and racking network equipment. * Good vision and color perception to troubleshoot and identify issues with network cables, connectors, and indicator lights. * Ability to sit or stand for extended periods while performing computer-related tasks. * Ability to convey detailed or important instructions and ideas accurately, loudly, or quickly. * Adequate hearing ability to communicate effectively in person, over the phone, and via audio/video conferencing. Working Relationships This role will report to the Director of Network Services. This role is required to engage Student Technicians and other ITS staff to complete work and is required to communicate need, train, and follow-up with assigned or delegated work effectively. Work Schedule IT Services is open Monday through Thursday, 8:30 a.m. - 5:00 p.m., and Friday 8:30 a.m. - 12 p.m. Summer hours may vary. Office hours are subject to change as deemed necessary. Occasional work on Saturdays and evenings may be required. On-call participation during university closures and events is compulsory. Travel Some travel may be required for supporting our campus at Greer. In addition, there may be training opportunities where travel may be necessary. This job description in no way states or implies that these are the only duties to be performed by the employee. This new team member will be required to follow other instructions and to perform other reasonable duties as requested by his or her supervisor.

This role oversees and maintains the organization's comprehensive IT infrastructure, focusing on system reliability, data security, user support, and technology lifecycle management. This involves managing servers, network components, cloud services, and endpoint devices to ensure optimal performance and business continuity. ESSENTIAL RESPONSIBILITIES This is not an all-inclusive list of duties and responsibilities. Projects/duties may be modified/changed/added/deleted as needed. System and Server Management: Deploy and test updates on all servers, ensuring proper functionality and security. Manage and monitor all network hardware (servers, network access control appliances, firewalls, etc.) for performance and intrusion. Maintain and update firewall OS and configure both the firewall and network access control (NAC) for content filtering. Evaluate server performance and ensure sufficient storage capacity. Manage server hardware upgrades (RAM, drives) and perform software upgrades. Manage and maintain the Active Directory (AD) domain, including user onboarding/offboarding, access privileges, and security. Ensure all server software, including specialized applications like the barcode server software, is updated and running efficiently. Security and Endpoint Management (Client Devices): Develop, test, and execute a schedule for installing updates/patches on client endpoints. Manage comprehensive threat detection and prevention (antivirus, anti-spyware, anti-malware) solutions across all servers and client endpoints, ensuring timely updates and optimal performance. Monitor the network for potential security intrusions. Ensure file system privileges are correctly set to maintain data security. Data Protection and Disaster Recovery (DR): Validate data backups (on-site and off-site) for proper execution, content accuracy, and retention. Perform data and system restores upon request. Regularly test full system restores and Active Directory restoration procedures. Write and test the organization's Disaster Recovery plan. Office 365 and Cloud Services: Ensure Office 365 services (including email/cloud-based messaging and collaboration) are running efficiently. Manage user accounts within Office 365 (add/remove users, password management). Test Office 365 backups and restoration procedures. Procurement and Vendor Management: Research, purchase, and manage the inventory of all IT hardware (including new endpoint devices) and software/licensing. Coordinate, oversee, and manage all work with external IT consultants and vendors. Oversee and manage other IT-related systems, such as VoIP/phone systems and internet service providers (ISPs). User Support and Troubleshooting: Set up and configure all new endpoints (including domain access, user profiles, remote access like VPN shortcuts, and security software). Provide support for all endpoint issues (hardware, OS reinstallation, software reinstallation, network access, performance, file system privileges). Troubleshoot network issues (internal/intranet/internet connectivity) and printer issues. Provide support for key line-of-business applications (e.g., ERP/CRM like Great Plains and Salespad), including add-ons, and general office software issues. Troubleshoot database issues involving SQL Server and TSQL queries. Deliver user training on new software updates (e.g., Office 365 application updates). Serve as the primary contact for advanced support from hardware vendors (e.g., Dell). Physical Security Systems: Manage and maintain building access control (e.g., badges via security software). Manage and maintain security camera systems. SUPPLEMENTAL RESPONSIBILITIES Completes any tasks and/or projects assigned by supervisor Other duties as assigned ACCOUNTABILITY Maintain and develop exceptional technical documentation for all network, system, and endpoint configurations, troubleshooting, and maintenance procedures. Responsible for the overall maintenance, troubleshooting, and management of the entire network and all associated servers (including cloud services, web server, VPN, and file sharing/storage servers) and computers. Research, recommend, and deploy IT best practices, standards, and protocols for system and network maintenance. AUTHORITY This role has no direct reports QUALIFICATIONS Education/Experience: Associate's Degree or 5+ years of experience in IT Specific Characteristics: Proven ability to effectively communicate with stakeholders, build trust, and maintain a high level of professionalism. Adaptable and flexible to rapidly changing priorities. Commitment to maintaining the highest degree of confidentiality when handling sensitive information. Ability to maintain composure under pressure and manage multiple simultaneous tasks effectively. Proficiency across all IT disciplines, with the ability to diagnose and fix problems across various software and hardware platforms. Strong customer service skills, helpful demeanor, and ability to perform well under stress. DEMANDS Time and availability Must be able to work at least 40 hours each week from 8 am-5 pm, or some variation thereof. Occasional evening and weekend work may be required as job duties demand Travel Must have transportation to and from headquarters. Physical The physical demands described here are representative of those that must be met by a typical office employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Frequently required to hear and talk Use of hands for keyboard usage Frequent sitting, standing and walking Occasional reaching with hands and arms, stooping, kneeling, and lifting and/or moving up to 100 pounds when moving and changing computer equipment. Environment Must be able to work in a moderately loud work environment. DISCLAIMERS AAP/EEO Statement- North American Rescue, LLC provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants are employed, and employees are treated during employment without regard to any of these characteristics. Discrimination of any type will not be tolerated.

World Acceptance Corporation is excited to host an IT Service Desk Intern for the summer of 2026. The program will begin in late May and will last 10-12 weeks. The IT Service Desk Intern will assist in providing technical support and issue resolutions to internal customers across the organization. This position is designed to give hands-on experience in troubleshooting hardware, software, and network issues while learning fundamental IT support processes. Responsibilities may include assisting with password resets, equipment setup, inventory tracking, basic troubleshooting, and documenting support procedures under the guidance of the Service Desk team. Essential Duties and Responsibilities: Assist the IT Service Desk team in providing first-level technical support to internal users in the corporate office and branch locations across the U.S. Learn to respond to help requests received through the ticketing system, by phone, or in person. Assist with setup, configuration, and deployment of new computers, peripherals, and other equipment. Support end users with basic troubleshooting of hardware, software, and network connectivity issues. Help maintain IT inventory, including hardware and software tracking and stock replenishment. Assist in creating and updating knowledge base articles and user guides. Participate in IT projects and rollouts as assigned, gaining exposure to real-world IT operations. Provide excellent customer service while learning effective communication and problem-solving techniques. Maintain confidentiality and follow IT security guidelines and best practices. Perform other duties as assigned by the Service Desk Manager or senior IT staff. Competencies: To perform the internship successfully, an individual should demonstrate the following: Continuous Learning - Demonstrates eagerness to learn new technologies and IT processes. Seeks feedback and applies it to improve performance. Customer Service - Displays professionalism and courtesy. Responds promptly to user needs and follows up to ensure satisfaction. Problem Solving - Thinks critically to identify simple solutions. Escalates more complex issues appropriately. Teamwork - Works well within a team environment. Shares knowledge, asks questions, and supports others. Use of Technology - Shows interest in technology and a willingness to learn new systems and tools. Education and/or Experience: Currently pursuing an Associate or Bachelor's degree in information technology, Computer Science, or a related field. Previous internship, coursework, or personal experience in IT support or troubleshooting preferred but not required. CompTIA A+ or similar certification coursework in progress is a plus. Physical Demands: Must be able to remain in a stationary position for extended periods. Occasionally move about the office to access equipment, files, and supplies. Operate a computer and other standard office equipment regularly. May occasionally lift up to 25 pounds. Work Environment: Office environment. Occasional travel may be required. This job description reflects management's assignment of essential functions; and nothing in this herein restricts management's right to assign or reassign duties and responsibilities to this job at any time. It is the policy of World Acceptance Corporation to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, World Acceptance Corporation will provide reasonable accommodations for qualified individuals with disabilities.

Purpose Financial, Inc. is an innovative consumer financial services company that offers a diverse suite of credit products, promoting financial inclusion and meeting consumers wherever they are. Through its brands, the company is committed to helping customers achieve their version of financial stability in the moment and in the future. Since 1997, Purpose Financial has been a pioneer in the consumer credit and financial services market offering money solutions in over 1,500 storefronts locations and online lending. Providing services in over 27 states, Purpose Financial employs over 3,700 team members. At Purpose Financial we are always on the lookout for motivated individuals who share in our values of mutual respect to join our team of outstanding professionals. We offer: Competitive Wages Life/Health Benefits 401(k) Savings Plan Educational Assistance Paid Vacation/Holidays Employee Discounts Work-life Balance Business Casual Environment Paid Volunteer time off Rewards and Recognition Program EAP To learn more about Purpose Financial visit Purpose Financial Website Position Summary Human Resources Info This is a posted IT Intern to see if posting changes. Job Responsibility Human Resources Info This is a posted IT Intern to see if posting changes. Job Responsibilities Cont. Education Required Human Resources Info This is a posted IT Intern to see if posting changes. Experience Required Human Resources Info This is a posted IT Intern to see if posting changes. Knowledge Required Human Resources Info This is a posted IT Intern to see if posting changes. Physical Requirements Human Resources Info This is a posted IT Intern to see if posting changes. Competencies Compliance/IntegrityCustomer CentricityInterpersonal SkillsResilienceResults/AccountabilityWorking with Diverse PopulationsTravel Attire Other All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability. Requisition ID: 15200

We are seeking a skilled and motivated IT Administrator to join our dedicated IT team. As an IT Administrator at ISOFlex Packaging you will play a crucial role in ensuring the smooth operation of our technology infrastructure, supporting our employees in their daily work, and contributing to the overall efficiency of our organization. Responsibilities: Manage and maintain the company's IT infrastructure, including servers, networking equipment, and software applications. Install, configure, and troubleshoot hardware and software components, ensuring optimal performance and security. Provide technical support to end-users, addressing IT-related issues and inquiries in a timely and professional manner. Monitor system performance and proactively identify and resolve potential issues to minimize downtime. Implement and maintain cybersecurity measures to protect company data and systems from threats and breaches. Collaborate with cross-functional teams to implement IT projects and initiatives, ensuring seamless integration and alignment with business goals. Manage user accounts, permissions, and access rights across various systems. Keep abreast of industry trends and emerging technologies to make recommendations for continuous improvement. Document IT processes, procedures, and configurations to create a knowledge base for the team and end-users. Qualifications Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent work experience). 5- 7 years proven experience as an IT Administrator or in a similar role. Strong knowledge of IT systems, networks, hardware, and software applications. Familiarity with cybersecurity best practices and tools. Excellent problem-solving skills and the ability to think analytically. Effective communication skills to interact with both technical and non-technical stakeholders. Detail-oriented approach to managing tasks and documentation. Relevant certifications (e.g., CompTIA A+, Microsoft Certified IT Professional) are a plus. Benefits: Competitive salary and performance-based bonuses. Comprehensive health, dental, and vision insurance. Retirement savings plan with company matching. Professional development opportunities and support for certifications. Collaborative and inclusive work environment. If you are a proactive IT professional looking to contribute to a dynamic and growing organization, we encourage you to apply. Join us in shaping the future of at ISOFlex Packaging. Please submit your resume and a cover letter detailing your relevant experience and why you're interested in this role. ISOFlex Packaging is an equal opportunity employer. We value diversity and encourage candidates of all backgrounds to apply.

We are seeking a skilled and motivated IT Administrator to join our dedicated IT team. As an IT Administrator at ISOFlex Packaging you will play a crucial role in ensuring the smooth operation of our technology infrastructure, supporting our employees in their daily work, and contributing to the overall efficiency of our organization. Responsibilities: Manage and maintain the company's IT infrastructure, including servers, networking equipment, and software applications. Install, configure, and troubleshoot hardware and software components, ensuring optimal performance and security. Provide technical support to end-users, addressing IT-related issues and inquiries in a timely and professional manner. Monitor system performance and proactively identify and resolve potential issues to minimize downtime. Implement and maintain cybersecurity measures to protect company data and systems from threats and breaches. Collaborate with cross-functional teams to implement IT projects and initiatives, ensuring seamless integration and alignment with business goals. Manage user accounts, permissions, and access rights across various systems. Keep abreast of industry trends and emerging technologies to make recommendations for continuous improvement. Document IT processes, procedures, and configurations to create a knowledge base for the team and end-users. Qualifications Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent work experience). 5- 7 years proven experience as an IT Administrator or in a similar role. Strong knowledge of IT systems, networks, hardware, and software applications. Familiarity with cybersecurity best practices and tools. Excellent problem-solving skills and the ability to think analytically. Effective communication skills to interact with both technical and non-technical stakeholders. Detail-oriented approach to managing tasks and documentation. Relevant certifications (e.g., CompTIA A+, Microsoft Certified IT Professional) are a plus. Benefits: Competitive salary and performance-based bonuses. Comprehensive health, dental, and vision insurance. Retirement savings plan with company matching. Professional development opportunities and support for certifications. Collaborative and inclusive work environment. If you are a proactive IT professional looking to contribute to a dynamic and growing organization, we encourage you to apply. Join us in shaping the future of at ISOFlex Packaging. Please submit your resume and a cover letter detailing your relevant experience and why you're interested in this role. ISOFlex Packaging is an equal opportunity employer. We value diversity and encourage candidates of all backgrounds to apply.

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction. Job Duties and Responsibilities What You'll Do: You'll visit customers' homes, solve problems, and introduce them to smart home tech. Install and service DISH equipment and smart home products in customers' homes Teach customers how to use their tech and offer additional services when helpful Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team What's in it for You: Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms Paid Training You'll Get: Clear, step-by-step guidance for installations and service Smart home tech knowledge to support and educate customers Best practices created by our most experienced techs Skills, Experience and Requirements What You'll Need: Valid Driver's License: Clean record required Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays Physical Ability: Climb ladders (up to 40 ft) Lift up to 70 lbs Must meet and maintain 335 lb weight limit Customer Focus: Build trust and create a great experience Problem-Solving: Tackle a variety of challenges on the spot Determination: Work in tight spaces and all kinds of weather Adaptability: Handle changes and unexpected tasks with ease Benefits: From versatile health perks to new career opportunities, check out our benefits on our careers website. Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish) Salary Ranges Compensation: $21.00/Hour

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-4 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

SUMMARY OF POSITION: Reporting to the CIO, the IT Support Specialist I provides first level support through a courteous, helpful, unbiased and professional manner to students, faculty, and staff by installing, maintaining, and repairing all university supported hardware and software. Troubleshoot computer, application, network, and printer related problems, determine problem source, and advise on appropriate action. Take ownership of customer support issues and respond effectively until resolution. ESSENTIAL DUTIES/ NON-ESSENTIAL DUTIES AND RESPONSIBILITIES: Computer (80%) Install, maintain, and troubleshoot all internal and external software for Converse systems and peripheral devices including, but not limited to Windows and Mac devices, laptops, handheld devices and digital media devices. Troubleshoot and assess risk and provide solutions related to malware removal and anti-virus Resolvehelpdeskticketsforfaculty,staff,andstudentsinaprofessionalandtimely Install, troubleshoot and problem resolution for standard and customized software and Update and maintain accurate data and inventory of all devices, assets, software and license Must communicate with internal and external customers in a positive, solution-oriented Responsible for communicating with outside vendors to procure pricing estimates on software and hardware on behalf of Converse. Tracking and routing problems and requests, and document resolutions Identifying and escalating situations requiring urgent attention Testing equipment that has been repaired prior to returning the equipment to the user Mentor student workers Provide documentation and knowledge-based articles on deployment, policies and procedures Multimedia (20%) (not limited to: projectors, smart boards, document cameras, mixers) Set-up and tear down equipment for special events Installing and maintaining all multimedia equipment when feasible Provide assistance to departments and offices of the university with multimedia related issues Maintain and update documentation on all multimedia equipment JOB QUALIFICATIONS: Minimum qualifications: Bachelor'sDegreeinInformationTechnology,ComputerScienceorrelateddiscipline, equivalency in other degree, certificates and 6 months-1 year of experience are accepted. Preferred Qualifications: Proven experience as an Intern in technology related field, Helpdesk Technician, or similar Minimum of 1 year experience preferred. Experience with Windows and Mac devices Knowledge/Skills/Abilities: Ability to provide technical support to users Ability to explain technical concepts in non-technical terms to faculty, staff and students Be knowledgeable and keep current by reading, interpreting, and applying information on technological changes and updates Knowledge of computer hardware and software Basic network connectivity troubleshooting Skill to prepare clear and concise written communications Ability to research technical manuals and guides to respond to user questions; prioritize requests, organize, schedule, and coordinate a variety of activities and projects Ability to learn new software and hardware packages Adapt to changes in technology Work independently and as a team member Well-grounded philosophy of honesty, integrity, and respect Demonstrated ability to establish and maintain effective and collaborative working relationships with various constituents including both internal to the organization and with the public Ability to work with and engage a diverse group of people Ability to work independently yet value and support a team-based environment Demonstrated professionalism and positive attitude GUIDELINES AND SUPERVISION: The IT support specialist I reports to the CIO and operates as part of the CT team but executing work for faculty, staff and students at Converse University. Under general supervision this specialist responds to and diagnoses problems through discussions with users. Work is characterized as solving known issues that can be escalated to a higher level when necessary (mid-level). The work will be completed in an independent way. The Specialist will oversee student workers. Work Schedule: Monday-Thursday 8:00-5:00, Friday 8:00-1:00 Display a willingness to work additional hours during the week and/or weekend, if required. Licenses: NA DISCLAIMER: The preceding job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this classification. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. We believe that a diverse faculty and staff are essential to achieving academic excellence; thus, we strongly encourage applications from candidates from all racial, ethnic and cultural backgrounds.

World Acceptance Corporation is excited to host a Software Intern for the summer of 2026. The program will begin in late May and will last 10-12 weeks. This program will be designed to give interns an opportunity to learn and grow while being assigned meaningful work. This is a great opportunity to gain experience with a large organization that believes in possibilities and helps our customers unlock their financial good. You will also be able to further your understanding of multiple business functions in our Downtown Greenville headquarters. As a Software Developer, you will be exposed to all areas related to Software Development. These include but are not limited to: Business Analysis, Quality Analysis and Development Tasks. The Intern will have the opportunity to build relationships across the organization and gain a broad understanding of our business and the financial services industry. Assignments for this Internship may include: Collaborate with department executives to ensure the completion of various company-wide projects. Supporting team members in completion of project tasks such as analyzing data models, software development, conducting unit testing, report writing, and implementing project deliverables. Test web applications to ensure they meet business needs. Work with business units to perform reviews and clean-up of files and data. Education and/or Experience: Must be a rising Junior or Senior level undergrad student, soon to graduate, or an MBA Candidate. Must major in Computer Science, Mathematics, Computer Engineering, or a related field. Minimum 3.0 GPA. Housing/Relocation is not being offered (only local candidates will be considered). Work Environment: Office environment. This job description reflects management's assignment of essential functions; and nothing in this herein restricts management's right to assign or reassign duties and responsibilities to this job at any time. It is the policy of World Acceptance Corporation to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, World Acceptance Corporation will provide reasonable accommodations for qualified individuals with disabilities.