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  • Business Systems Support & Training Specialist

    ANF Group, Inc. 3.7company rating

    Information technology/support technician job in Davie, FL

    ANF is seeking a Business Systems Support & Training Specialist. This role is responsible for supporting, troubleshooting, and maintaining business applications, with a strong focus on CMiC (ANF's ERP), ensuring seamless operation for both enterprise users and field teams. In addition to day-to-day support, this role plays a critical role in training, onboarding, and capability development across the organization. Why Join Us? We are a growing Company serving the South Florida Market for over 40 years. We are dynamic, innovative and focused on delivering our clients successful and on-time projects looking for dedicated individuals seeking opportunities to become a vital part of a team that truly values all construction project management has to offer. At ANF Group, we are committed to building exceptional projects and fostering a work environment where innovation, collaboration, and professionalism thrive. Company Benefits: Comprehensive health, dental, and vision insurance 401(k) retirement plan with company match Paid time off and holidays Opportunities for professional development and growth Responsibilities include: Business Systems & CMiC Support Provide hands-on support for CMiC users across enterprise and field teams. Incident management to include ticket creation, triage and diagnosis, escalation and communication if needed, and testing and user-acceptance. Manage user accounts, security settings, and system access for CMiC and other business systems. Assist with CMiC configurations, module updates, and troubleshooting. Ensure data integrity and accuracy within CMiC for reporting and operations. Serve as the primary point of contact for CMiC-related issues and escalate when needed. Help field teams troubleshoot CMiC mobile and on-site system access issues. Support business units in leveraging CMiC for project tracking, cost management, and reporting. Assist in testing, updating, and rolling out new CMiC features or system upgrades. Work closely with IT, finance, and operations teams to support business system needs. Coordinate with CMiC support and vendors to troubleshoot and resolve system issues. Major incident management and companywide communication. Training, Onboarding, and Learning Enablement Own and support training and onboarding for both new and existing employees related to CMiC and other core business systems. Design, build, and maintain a clear, structured training curriculum, including role-based learning paths. Deliver live training sessions, workshops, and onboarding sessions for new hires and existing employees. Partner with business leaders, IT, and Build U stakeholders to align training content with operational needs and organizational priorities. Create and maintain user guides, training materials, knowledge bases, standard operating procedures, and troubleshooting FAQs to support self-service learning. Identify skill gaps and recommend training improvements to continuously raise system proficiency and effectiveness. Support change management efforts by preparing users for system updates, new functionality, and process improvements. Measure training effectiveness and continuously refine content to improve outcomes and adoption. Qualifications Education: Bachelor's degree in Information Systems, Business, or a related field. Experience: 2-4 years of experience in business systems support, IT support, or technical training. Demonstrated experience delivering end-user training, facilitating workshops, and supporting onboarding for new and existing employees. Experience designing, developing, and maintaining structured training curricula, learning paths, and documented learning modules. Experience creating and managing content within a Learning Management System (LMS) or similar training platforms (e.g., course creation, updates, tracking completion). Ability to translate complex technical concepts into clear, user-friendly training materials for diverse audiences. Experience developing user guides, job aids, knowledge bases, and self-service learning resources. Hands-on experience with CMiC highly preferred. Experience troubleshooting ERP systems, business applications, and integrations. Strong problem-solving skills, attention to detail, and a continuous improvement mindset. Excellent written and verbal communication skills, with confidence presenting and training cross-functional groups. Proficiency in Microsoft applications (Excel, Word, Outlook; Power BI is a plus). The Business Systems Support & Training Specialist plays a critical role in both system reliability and organizational capability building. This role goes beyond technical support by helping standardize training, elevate system usage, and reinforce ANF's commitment to continuous learning through the Build U initiative. The position provides an opportunity to develop deep expertise in CMiC system administration, training design, and business process improvement while directly impacting adoption, efficiency, and employee development across the organization. Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to Race, Religious Creed, Color, National Origin, Ancestry, Physical or Mental Disability, Medical Condition, Genetic Information, Marital Status, Sex, Gender, Gender Identity, Gender Expression, Sexual Orientation, Military or Veteran status. **Company conducts post-offer, pre-employment drug screening, background check, and Motor Vehicle Report.
    $54k-86k yearly est. 16h ago
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  • ITS Maintenance Technician

    GAI Consultants Inc. 4.6company rating

    Information technology/support technician job in Fort Lauderdale, FL

    Eland Engineering, a GAI Consultants company, is a Florida-based Engineering and Maintenance Services firm. We are looking for a full-time ITS Technicians to perform a variety of tasks in Fort Lauderdale Florida. Essential Duties and Responsibilities include: Familiar with ITS field devices such as DMS, CCTV, MVDS, fiber optic and power systems. Install equipment including but not limited to cameras, detectors, controller cabinets. Installs electrical conductor, data conductor, and fiber optic cable. Installs pull boxes, conduit, poles and foundations. Connects conductors to equipment to make equipment work correctly. Connects electrical conductors to power services to energize equipment. Tests devices to ensure they work correctly. Prepares logs to keep track of field conditions and installation activities. Experience required: 2-4 years of related experience Required Skills: Basic computer and networking skills Desired Skills: MOT Certification Fiber Optic Fusion Splicing and troubleshooting Education required: High school diploma from an accredited high school. Technical coursework in related field is preferred. Reports to: ITS Maintenance Supervisor Competencies include: Oral and written communication skills Ability to work as part of a team Commitment to perform tasks in a safe manner Maintain high quality standards Why Eland: At Eland, a GAI company, exceptional people have an exceptional place to work, grow, lead, and achieve. Explore an array of opportunities in locations across the U.S. and join accomplished colleagues in tackling challenging projects for a range of markets. Enjoy comprehensive benefits and feel good about being part of a collaborative team that's committed to supporting the communities we serve. Join Eland and distinguish yourself in a company poised for unlimited growth. Eland is committed to diversity, equity, and inclusion by fostering a workforce that represents different communities, cultures, and viewpoints. We will continue to build mutual trust and respect where employees are empowered to share their diverse perspectives, experiences, and ideas. We offer competitive salaries, excellent benefits, and a professional work environment. Benefits of Working at Eland Include: Health Insurance Dental Insurance Vision Insurance Long-term Disability Insurance 401K Retirement Plan with company match Life Insurance Paid Holidays PTO accrual Applicable Continued Education Programs Applicable Certifications and Professional License Fees Applicable Technical Training and Certification Cost Qualifications EducationHigh School of Diploma (required) Experience2 - 4 years: Related Experience (required) Licenses & CertificationsMaintenance of Traffic (preferred) Driver's License (required) Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $43k-59k yearly est. 1d ago
  • Treasury Management Support Specialist II

    Seacoast National Bank 4.9company rating

    Information technology/support technician job in Boca Raton, FL

    can be located in St. Petersburg, Boca Raton or Stuart, FL. (3 days in the office/2 days remote). This role will serve in a capacity of supporting Treasury Management primarily by completing research and maintenance for Treasury services, auditing maintenance and performing transactional reviews. Team member will provide operational and customer support that includes: technical support, troubleshooting, and expedited service requests. This role may serve as back up to TM Implementations or may provide additional support for TM Customer Care team (primarily during migration periods). Responsibilities Maintains comprehensive understanding of all TM documentation, TM process(es)/procedures to include adherence to signing authority/controls. Reviews maintenance requests, completes maintenance requests timely with attention to detail. Processes orders for replacements scanners and return labels Researches ACH account entries. Processes ACH offset entries as needed and performs maintenance to Core, Tracker or Online platform(s) as needed. Researches non post of RDC transactions, performs maintenance to RDC platforms as needed. Completes account servicing requests with a high degree of customer satisfaction. Reviews hourly ACH reports to ensure transmissions are occurring as anticipated. Review Positive Pay alerts daily and manages/coordinates deadline customer reachout efforts Compiles daily, weekly and monthly reports as requested. Maintains knowledge of customer facing technology with the ability to discuss with and enroll customers in self-service products/processes, including, but not limited to internet, telephone, smart phone/tablet applications, debit card, ATM, ACH, Remote Deposit Capture (RDC) and P2P. Maintains knowledge of RDC equipment and processing. Works with customers and bank associates to troubleshoot RDC related issues. Educates customers and bank associates on features and benefits of TM products and services. Trains customers and bank associates on TM product utilization. Identifies internal and external customer service related issues, finds solutions to problems, and drives issues to resolution, creating an outstanding customer service outcome during each interaction. Exhibits strong work ethics and teamwork, collaborating with other associates within the branch and across the organization. Manages Next Day Funding files processed through Seacoast Bank's Merchant Services vendor, ensuring files received by FIS match the files sent by the vendor. Approves or declines transactions based on matching and credits customer accounts accordingly. Maintains knowledge of TM billing and is able to assist with billing resolve/inquiries for customers and bank associates. Resolves problems or discrepancies on customer accounts in a timely manner. Schedule and prioritize work activities, effectively handling frequent interruptions while following up on commitments in a timely manner. Adheres to Seacoast National Bank's Code of Conduct. Adheres to the highest legal and ethical standards applicable to our industry while observing both the spirit and letter of all government regulations, laws and bank policies and procedures. Conducts and manages outbound and inbound customer phone conversations to help explain TM products and services, respond to technical questions, and conduct account research Completes other tasks as assigned. Is seen as an expert in the position, having a full understanding of each component of the job and assists others in learning job duties. Participates in committees both within and outside the scope of the role and department. Is utilized as a useful resource for other departments and internal customers and is leveraged to educate others regarding TM products, services, sales techniques, and processes. Continues to educate oneself in TM policies, procedures, processes, product knowledge, and industry advancements. Works towards learning additional functions within other TM departments including Implementation, Lockbox and Merchant Services. Requirements High School diploma or equivalent, with minimum of 4 years of previous experience in customer service or banking related fields. Must be proficient in bank operations and regulations, have an excellent understanding of banking and TM related products and services. Must have a flexible schedule, able to work during all days and hours of operations, including weekends and occasional non-bank operational hours. Excellent oral and written communication skills. Listens in order to clarify information; Sends both written and verbal messages in a clear manner, asks questions to test for clarity and understanding. Capable of dealing with complex business banking needs through a complete understanding of Treasury Management products and services; including how and why businesses utilize them. Strong customer service skills. Possess good judgment and decision-making ability. Makes timely and accurate decisions with readily available information and within clearly defined parameters, knows when to escalate matters, determines the priorities and acts within the agreed upon time frame, applies and achieves agreed upon standards of quality, identifies choices from a range of previously made decisions and selects the one which bests fits the needs of the situation. Effective organizational, problem solving and analysis skills. Organizes own work in order to complete routine tasks, establishes priorities and plans based on knowledge of team/departmental plans, seeks input from others in order to improve the plan. Ability to handle multiple tasks simultaneously in a fast paced, diverse and growth-oriented environment. Good interpersonal skills. Adjusts comfortably to demanding situations; is patient, remains focused on resolving issues rather than defending positions. Ability to work independently. Generally exudes self-confidence: Works with little supervision, appears confident, and presents oneself with assurance. Ability to maintain a high degree of confidentiality. Work independently, requiring supervisory approval in unusual or sensitive situations. Strong customer service, operational, and telephone skills. Must be proficient in PC functions including MS Word, Excel, PowerPoint, Outlook and all bank related systems with the ability to learn other computer systems/programs quickly. The Statements above are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of responsibilities, duties, and skills. Because these statements are general, the job description is used for a variety of purposes including job evaluations; performance reviews; recruitment; etc. All Associates are required to adhere to the highest legal and ethical standards applicable to our industry. It is the policy of Seacoast Bank that all Associates will be familiar and compliant with all regulatory, legal, ethical and Bank risk mitigation requirements pertaining to both our industry and their individual roles. This includes the on time, successful completion of annual required training post-hire and effective execution of role responsibilities. #LI-PF1 Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $30k-51k yearly est. 5d ago
  • Technical Support Specialist

    Sidley Austin 4.6company rating

    Information technology/support technician job in Miami, FL

    The Technical Support Specialist is responsible for providing Level II technical hardware and software support. They will facilitate and resolve a wide variety of requests, inquiries and complaints with the use of their extensive technical knowledge of hardware and software. The Technical Support Specialist will work independently and as part of a team. Duties and Responsibilities Assists users to resolve computer related problems such as inoperative hardware or software, including network connections. Resolve customer inquiries efficiently and effectively through the use of active listening and personalizing techniques with a constant focus on service excellence. Hardware Support functions include, but are not limited to, end user support, desktop support, laptop support, visiting office setups, and mobile device support. Perform computer imaging and post image configurations, preventative maintenance, and basic printer troubleshooting working with the vendor on repairs. Software support functions include, but are not limited to, troubleshooting of applications that are standard within Sidley's environment, installation and configuration of software, updates and preventative maintenance, and support of third party applications in coordination with vendors. Manage the assets that are both deployed and in inventory, maintain accurate Asset records for each user and each piece of equipment. Coordinate and perform Hardware moves, changes and exchanges. Provide break/fix support for telephones, including handsets, telephone cords and telephone base-units. Assist with projects such hardware or software upgrades, office moves and special events. Manage and process Hardware warranty claims and issues, and facilitate warranty repairs with third party vendors. Document and maintain user request and incident records in IT Service Management System. Perform other duties as required. Salaries vary by location and are based on numerous factors, including, but not limited to, the relevant market, skills, experience, and education of the selected candidate. If an estimated salary range for this role is available, it will be provided in our Target Salary Range section. Our compensation package also includes bonus eligibility and a comprehensive benefits program. Benefits information can be found at Sidley.com/Benefits. Target Salary Range $75,000 - $85,000 if reporting to a supervisor in New York Qualifications To perform this job successfully, an individual must be able to perform the Duties and Responsibilities (Duties) above satisfactorily and meet the requirements below. The requirements listed below are representative of the minimum knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job. If you need such an accommodation, please email ************************** (current employees should contact Human Resources). Education and/or Experience: Required: BA/BS degree or equivalent work experience A minimum of 2 years of experience providing direct and exceptional user support in a high performance culture, including: Experience supporting Windows-based computers, including Microsoft Windows 10 Experience supporting VoIP Telephony solutions Experience with enterprise imaging solutions for Windows-based computers Experience supporting Smartphones, e.g., iPhone, Android Experience supporting Microsoft Office Applications and Remote Access technology, such as Citrix Preferred: Law Firm or Professional Services experience A+, ITIL and Microsoft Office Application certifications Experience using and supporting Adobe Acrobat, iManage Document Management Solutions, Cisco Telephony, Blackberry Work, and Mac in an enterprise as well as experience deploying operating systems with SCCM Other Skills and Abilities: The following will also be required of the successful candidate: Strong organizational skills Strong attention to detail Good judgment Strong interpersonal communication skills Strong analytical and problem-solving skills Able to work harmoniously and effectively with others Able to preserve confidentiality and exercise discretion Able to work under pressure Able to manage multiple projects with competing deadlines and priorities Sidley Austin LLP is an Equal Opportunity Employer #LI-EC1
    $75k-85k yearly Auto-Apply 4d ago
  • Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time

    U.S. Navy 4.0company rating

    Information technology/support technician job in Miami, FL

    About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $34k-46k yearly est. 28d ago
  • Network Support and Security Technician

    Florida National University-Main Campus 3.7company rating

    Information technology/support technician job in Hialeah, FL

    Network Support and Security Technician Reports To: System Administrator, IT Director Classification: Non-Exempt WC Code: 8868 Fifth Level Administrator Major Responsibilities: It is the responsibility of the Network Security Technician to safeguard our university's Network infrastructure and digital assets, ensuring the confidentiality, integrity, and availability of information systems. This role focuses on supporting network and security infrastructure, responding to technical issues, and helping staff with IT needs. This position involves monitoring, analyzing, and responding to security incidents, The IT office also provides training to staff in the use of different software and networking. Key Responsibilities: * Communication Management: Respond promptly to daily communications via email and voicemail, addressing inquiries promptly and professionally. * Policy Adherence and Ethical Compliance: Ensure strict adherence to the University's mission, policies, procedures, ethical standards, compliance with data protection regulations and pertinent legal regulations in all aspects of admission activities. * University Engagement: Participate in Commencement Exercises, new student orientation, university events, committees, self-studies, and University Commencement Ceremonies. * Special Projects: Execute special projects assigned by the President or supervisor. * Compliance Adherence: Ensure compliance with Title IX of the Education Amendments Act of 1972, as well as FNU Policies, Procedures, Rules and Regulation, the FNU Code of Ethics, Family Educational Rights and Privacy Act (FERPA), Florida Information Protection Act of 2014 (FIPA), the EU General Data Protection Regulation (GDPR), and all other applicable federal, state, and local laws, rules, and regulations. * Assigned Duties: Undertake other assigned duties as required. Position Responsibilities: * Assist staff with basic training in computer software or network use, as directed. * Respond promptly to requests from faculty, administration, or campus deans regarding hardware or software issues, escalating complex problems as needed. * Support the IT department operations and routine maintenance. * Document and report security incidents; assist in assessing their impact under supervision. * Monitor security alerts and respond to incidents within the Azure environment, escalating threats to Systems Administrators. * Assist with the installation and maintenance of security software, such as firewalls, antivirus, and encryption tools. * Conduct periodic vulnerability scans and patches. * Follow instructions from IT system administrators regarding access privileges and security controls. * Stay informed about basic security trends and participate in required training. * Conduct periodic audits of managed systems and help review network security settings. * Help secure Azure resources (VMs, databases, storage) by following established procedures. * Support the use and monitoring of Azure Sentinel and other security tools as directed. * Work with the IT team on security projects and daily operations. * Apply operating system and software updates to staff workstations. * Monitor and investigate system backups failures. * Coordinate with vendors for equipment replacement or support. * Support workstation setup, software testing, and remote assistance. * Monitor and investigate network security systems and resolve issues. * Document incidents and resolutions for routine technical issues. * Monitor and promptly respond to security incidents within our Azure environment, investigating and containing threats. * Manage Azure Sentinel, our cloud-native SIEM solution. * Maintain servers, routers, switches, LAN, WAN, Internet security, remote communications, and user accounts. * Provide user assistance with the proper and efficient use of their systems * Keep staff workstations up to date with OS patches, drivers, and software updates * Work with vendors on behalf of users and for replacement equipment * Ensure compliance with university policies and relevant regulations, conducting regular security audits and assessments. * Provide technical support and training to staff on cybersecurity best practices. Requirements: * Four-year university degree in CIS/MIS/CS/IS and/or 3+ years equivalent work experience in an IT Network Support role * Familiarity with Azure services (such as Azure AD, Azure Firewall) * Experience with network security tools such as firewalls, antivirus software, and basic intrusion detection systems. * Understanding of VPNs, LAN/WAN networking, and basic patch management. * Knowledge of fundamental system security concepts (e.g., firewall rules, data backup and recovery). * Familiarity with Windows and Mac operating systems; ability to provide desktop support. * Experience working with Microsoft/Windows products (such as Office 365, DNS, DHCP, Windows Server environments). * Experience with setup and maintenance of network devices (switches, routers, firewalls). * Ability to follow established procedures for asset management and patch management. * Understanding of Active Directory and security best practices. * Strong communication and teamwork skills; able to follow instructions and escalate issues as needed. * Commitment to maintaining confidentiality and privacy of information and records. * Willingness to work flexible hours, including occasional weekends or after-hours support. * Entry-level certifications such as CompTIA Network+ or Security+ are preferred but not required. * Experience working with Windows / Mac OSX desktop. * Experience working on infrastructure configurations, i.e. switches, routers, firewalls and low-voltage cable * Experience working with Asset/Image Management and patch management solution * Microsoft Active Directory and Security best practices. * Must be a flexible and reliable team player * Possess the uncompromised ability to protect the confidentiality/privacy of others and company documents and records. * Strong communication skills: must be comfortable with engaging in a variety of different communicative modes; verbal, non-verbal, and written with different levels of management * Must have a strong command of reasoned, measured decision-making processes based upon analyzing the pros and cons of each potential decision to be made. * Must be able to work weekends and after hours whenever needed License/Certification: * Azure: Azure Security Engineer Associate, Azure Administrator (Preferred) * CompTIA Security+, * LAN/Networking: 2 years (Required) * Active Directory: 2 years (Required) * CompTIA Network+ 3 years (Required) Job Type Full-time
    $39k-46k yearly est. 4d ago
  • IT TECH

    Vital Imaging Diagnostic Centers LLC

    Information technology/support technician job in Miami, FL

    ESSENTIAL DUTIES AND RESPONSIBILITIES The key job duties of IT professionals typically include creating new computer systems, networks, and applications or finding software errors through troubleshooting. Many of them can be involved in various tasks depending on their roles and the company's needs. As an IT worker, you can expect to work with computer-based information systems, software, and hardware, typically by designing, developing, and managing them. Everyday responsibilities can include: Identifying technical problems Deploying the appropriate IT solutions to solve problems. Designing computer-based systems or programs Identifying user needs with technology QUALIFICATIONS: An IT job can range from an IT support specialist, project manager, or software designer. Positions in this field cover a broad variety of roles that can vary depending on the company. An IT position generally involves managing and storing data using computers, software, databases, networks, and servers. As an IT professional, you may write programs, maintain networks, analyze systems, and provide technical support. EDUCATION / EXPERIENCE : Bachelor's degree in information technology, information systems, computer science or related field (graduate degree a plus). Minimum three years' experience overseeing IT teams and projects. Sound understanding of computer systems, networks, security, telecommunications, databases and storage systems. Ability to manage and prioritize tasks and projects. Solid working knowledge of all relevant coding languages and security protocols. Excellent analytical and problem-solving skills. Experience implementing and managing Artificial Intelligence (AI). Team oriented. Bilingual in English and Spanish.
    $33k-58k yearly est. Auto-Apply 60d+ ago
  • IT Technician

    Dania Entertainment Cen

    Information technology/support technician job in Dania Beach, FL

    Why you should join our winning Team! FUN and SPECTACULAR CUSTOMER SERVICE are at the heart of the Casino @ Dania Beach, a place where WORK = FUN. Working at our casino is about providing the best service and being a great team player! The IT Junior Technician provides entry-level technical support to ensure the smooth operation of computer systems, software, and basic network services within the organization. This role assists users with troubleshooting hardware and software issues, supports the setup and maintenance of IT equipment, and escalates more complex problems to senior IT staff when necessary. The IT Junior Technician plays a key role in maintaining system reliability, delivering timely support, and developing technical skills through hands-on experience and guidance from the IT team. What you will be doing Maintains, and monitors the operation of the local area network. Handles all help desk requests. Maintains inventory database of all electronic equipment, parts and supplies. Assists with IT orientation for new and existing employees. Maintains system performance by performing system monitoring and analysis, and performance tuning; troubleshooting system hardware, software, networks and operating system management systems. Tests disaster recovery policies and procedures; completing back-ups; maintaining documentation. Provides network support to end-users when necessary. Other duties as assigned. The ideal candidate for this position High school diploma preferred. 2-3 years of computer operation experience in a large end-user environment preferred. Strong technical knowledge of audio-visual equipment, network and PC operating systems. Strong technical knowledge of current hardware, protocols and standards. In-depth knowledge of applicable data privacy practices and laws. Excellent written, oral and interpersonal communication skills. Proven analytical, evaluative and problem-solving abilities. Must be flexible and able to work well independently and in a team environment. Must be able to work a flexible schedule to include nights, weekends and holidays. May be required to assist customers in an open, well-ventilated, semi-enclosed terrace where cigarette and cigar smoking is permitted. Must apply and obtain the appropriate state occupational gaming license, which includes lifetime FBI criminal background check. Must pass drug testing as per company's Drug Free Workplace Policy and applicable background checks. Benefits You Will Enjoy Part Time 401(k) - Traditional and Roth Retirement Plan 401(k) - Up to 4% Employer Match Onsite Employee Meal Discounts @ The Grill and Pizzelato Onsite Entertainment Discounts @ Stage 954 Free Access to Learning Management Platform for continuous Learning and Development Free Access to Financial Planning Resources through Amerant Bank Free Access to Exclusive Discounts & Perks Free Parking Dania Entertainment Center, LLC is a Drug Free Workplace and Equal Opportunity Employer - M/F/D/V EOE
    $33k-58k yearly est. Auto-Apply 6d ago
  • STATE ATTORNEY'S OFFICE, 11TH CIRCUIT- IT SYSTEMS ADMINISTRATOR III - 21000845

    State of Florida 4.3company rating

    Information technology/support technician job in Miami, FL

    Working Title: STATE ATTORNEY'S OFFICE, 11TH CIRCUIT- IT SYSTEMS ADMINISTRATOR III - 21000845 Pay Plan: State Attorneys JAC 21000845 Salary: $50,437.12 TO $94,034.88 Total Compensation Estimator Tool OFFICE OF THE STATE ATTORNEY KATHERINE FERNANDEZ RUNDLE ELEVENTH JUDICIAL CIRCUIT STATE ATTORNEY INTEROFFICE MEMORANDUM TO: EXTERNAL CANDIDATE FROM: PRIMROSE LAURIENT Senior HR Administrator DATE: October 24, 2025 RE: POSITION AVAILABLE Computer Programmer - Information Systems Location: E.R. Graham Building 1350 Northwest 12 Avenue Miami, Florida 33136 Position Overview: The Information Technology Specialist III is a computer programmer position which consists of specialties involving research, programming, analysis and improvement of workflow processes, statistical reporting "dashboards" and database maintenance. This position is exempt from the Fair Labor Standards Act (FLSA). The work schedule for this position is: 8:00 a.m. to 4:30 p.m. The Job Responsibilities are: * Developing and designing business management applications * Developing, designing, and maintaining websites * Developing and maintaining the SQL Server * Creating statistical reports and business intelligence dashboard * Performing other related duties as assigned The Minimum requirements are: * Two (2) years of experience in computer operations, systems analysis or programming * Working Knowledge of Microsoft Visual Studio (ASP.Net, Windows Forms, etc.) * Working knowledge of the development of business applications utilizing SQL databases The Preferred Qualifications and Skills are: * Associate of Science Degree in Computer Technology * Proficiency with the C#, VB.Net and XML programming languages * Proficiency with managing and maintaining Microsoft SQL Server (2012 or higher) * Proficient with Microsoft PowerBi and SSRS. * Proficiency developing web services, SOAP, XML * Experience researching, analyzing, and identifying cost effective automated solutions and software to improve organizational efficiencies * Familiarity with any version of Microsoft Access / VBA Specific Skills and Characteristics: The Successful Candidate must be able to: * Possess and demonstrate significant knowledge of computer programming * Possess and demonstrate excellent written and oral communication skills * Be detail-oriented, identify, analyze and solve problems independently and effectively under pressure to meet stringent deadlines * Manage multiple priorities simultaneously * Be team oriented * Be adaptable to change * Work effectively with all levels of staff and outside agencies Yearly Salary Range: $50,437.12 to $94,034.88 (Salary to commensurate with experience) To apply for this position, please complete and submit an application, and updated resume to: ********************. Applications can be downloaded from our website at: ***************** The State Attorney's Office reserves the right to modify the conditions of this job announcement or to withdraw the announcement without prior written or other notice. All information provided by applicants is subject to verification and background investigation. False statements or omission of information on any application materials may be grounds for non-selection, withdrawal of an offer of employment, or dismissal after being employed. Insurance benefits, vacation package and Florida Retirement System Pension benefits are offered with this position Internal and External Candidates will be considered Equal Employment Opportunity/Affirmative Action Employer If you are a retiree of the Florida Retirement System (FRS), please check with the FRS at ************** on how your current benefits may be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended, or deemed ineligible depending upon the date of your retirement. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. Location:
    $50.4k-94k yearly Easy Apply 60d+ ago
  • IT Network Administrator

    Chenmed

    Information technology/support technician job in Miami, FL

    **We're unique. You should be, too.** We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We're different than most primary care providers. We're rapidly expanding and we need great people to join our team. The Network Administrator plays a critical role in maintaining enterprise-wide network infrastructure by managing the health and performance of all network devices, hardware, and software systems across our data facilities. This position provides expert Tier 3 technical support while taking on additional operational responsibilities as needed, and serves as a key contributor to the IT Networking team through close collaboration with engineering colleagues to implement established processes, develop new operational standards, and ensure optimal network performance throughout the organization. ESSENTIAL JOB DUTIES/RESPONSIBILITIES: + Performs initial network troubleshooting and triages tickets; including remote access of datacenter servers, network routers, etc. + Manages enterprise monitoring tools, such as SolarWinds Orion, including the evaluation, creation and updating of monitors and alerts; and responds to all alerts and notifications. + Manages and maintains network devices, wired and wireless, at all offices. + Installs, maintains, and troubleshoots data facilities (MDFs and IDFs) at remote sites and within the corporate data center. + Assists with workstation, printer, IoT, and MIoT, network installation as needed. + Coordinates with peers and team leaders, engineering staff and customers to communicate incident status and direct dispatch and logistics of technicians, spares, and replacement equipment. + Prioritizes incidents and requests to facilitate quick resolutions and minimal disruption of business operations. + Appropriately and accurately documents work performed and communicates with stakeholders via email and the service management platform. + Creates and maintains standard operating procedures and knowledge bases. + Participate in the IT Operations on-call support rotation. + Ensures that a remarkable level of customer service is provided at all times. + Performs other duties as assigned and modified at manager's discretion. KNOWLEDGE, SKILLS AND ABILITIES: + Technical understanding of network design and setup + Understanding of client/server and web applications + Basic understanding of scripting and automation + Knowledge of firewalls, switches, wireless access points + High level of conceptualization, analytical, logic, technical, troubleshooting and reasoning skills + Excellent phone and communication skills + Strong interpersonal skills + Ability to work independently as well as, in a team environment + Ability to multi-task and prioritize issues. Ability and willingness to quickly adjust priorities as business needs shift + Ability to document all activities and instructions + Ability to work with all end user skill levels + Skilled in Microsoft Office Suite products including Word, Excel, PowerPoint, and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail, and presentation software + Ability and willingness to travel locally, regionally, and nationwide up to 10% of the time + Spoken and written fluency in English + This job requires use and exercise of independent judgment **EDUCATION AND EXPERIENCE CRITERIA:** + AA/AS degree in an Information Technology related field **OR** additional experience above the minimum will be considered in lieu of the required education on a year-for-year basis required + A minimum of 3 years' experience working within a dedicated, multi-tier technical team required + A minimum of 2 years' experience providing technical support, either help desk or network support in a corporate environment preferred + At least one (1) entry level certification (Network+, CCENT, etc.) or higher required + Experience using a service desk platform (ITSM or trouble ticket system) + Experience configuring routers and/or switches via a CLI or terminal interface + Experience managing data facilities and familiarity with their design **PAY RANGE:** $68,346 - $97,636 Salary **EMPLOYEE BENEFITS** ****************************************************** We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day. Current Employee apply HERE (************************************************** Current Contingent Worker please see job aid HERE to apply \#LI-Onsite
    $68.3k-97.6k yearly 60d+ ago
  • IT Global Support Administrator

    Unique Vacations

    Information technology/support technician job in Miami, FL

    DO WHAT YOU LOVE! Unique Vacations, Inc. -- an affiliate of the worldwide representative for Sandals Resorts and Beaches Resorts -- is seeking a forward-thinking IT Global Support Administrator to join its remarkable Miami-based, in-house team. WHO ARE WE? Unique Vacations, Inc. is an affiliate of the worldwide representative of Sandals Resorts and Beaches Resorts. We provide exclusive, marketing, public relations, advertising, promotions, and creative services to showcase the Luxury Included experience, which guests have come to adore for 40 years and counting for Sandals & Beaches Resorts. You can learn more about the brands we represent by visiting *************** and **************** We are ever-dedicated to our customers, vendors, and our most precious commodity -- our TEAM! At Unique Vacations, Inc. we know our company is most powerful when everyone can make their mark. When you do what you love, you will be empowered to create the future that you want! APPLY, CREATE, IMPACT: If you're ready to make an impact on one of the world's most renowned hospitality brands, we invite you to apply for the IT Global Support Administrator via our career portal: ************************* JOB DESCRIPTION: The IT Global Support Administrator is responsible for providing technical support of desktop/laptops and mobiles devices, applications, and related technology in the Miami office and remote technical assistance to affiliated offices. Support includes specification, installation, and testing of computer systems and peripherals within established standards and guidelines. Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems. The position utilizes one-on-one consultancy to end users, Network and Sysadmin teams. The employee in this position also assists in the maintenance and testing of network servers and associated equipment. The position's responsibilities require independent analyses, communication and problem solving. Work is performed with little supervision and requires initiative and judgment. JOB ROLES AND RESPONSIBILITIES: Responsibility for organizing the facilities hardware infrastructure. The installation, configuration, and ongoing usability of desktop/laptops computers, peripheral equipment and software within established standards and guidelines. Works with vendor support contacts to resolve technical problems with desktop computing equipment and software. Works with Network, Sysadmin, InfoSec and Projects teams as appropriate to determine and resolve problems received from clients. Interact with numerous computer platforms in a multi-layered client server environment. Ensure desktop computers interconnect seamlessly with diverse systems including associated file servers, email servers, application servers, and administrative systems. Recommends and / or performs upgrades on systems to ensure longevity. Works with procurement staff to purchase hardware and software. Assesses functional needs to determine specifications for purchases. Maintain an updated electronic equipment inventory in the asset management system and perform periodic inventory audits. Assist in maintaining LAN/WAN records and, as appropriate, telephone systems cable. On call responsibilities as required Stay abreast of advances in technology and make recommendations on how such advances can be used to the benefit of the organization. Maintaining endpoint inventory in supporting C-Suite users. COMPETENCE REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Qualifications include: Must have a strong focus on quality customer service. Must be able to multitask and manage time effectively. Experience supporting remote users (Windows and Mac). Experience basic with networking (TCP/IP protocols, LAN/WAN Configuration, DHCP), VPN, Active Directory, Microsoft 365, network troubleshooting. Technically competent with various software programs. Flexible during times of change. Ability to elicit cooperation from a wide variety of sources, including upper management, clients and other departments. Strong written and oral communication skills. Must be able to learn, understand and apply new technologies. Ability to effectively prioritize and execute tasks in a high-pressure environment is crucial. Considered as a plus: ITIL, CompTIA or Microsoft Certification. Manage Engines Tools (AD Manager, Endpoint Central or other MDM Solutions). Familiar with IT services managements tools (e.g., Jira, ServiceNow). EXPERIENCE: Outlined below are the academic qualifications and length and type of experience deemed necessary by Unique Vacations Inc. in order to perform the role of IT Global Support Administrator competently. Education: Minimum associate degree in information technology or related field Experience: Candidates must have a minimum of three years' experience in a similar capacity (IT support, preferably in a global or multinational environment). BENEFITS: We offer a full benefits package including: Health Dental Vision Employer paid life insurance, STD, and LTD Sick days Vacation days 9 Holidays Tuition assistance Parental leave 401K plan with a company match Additional perk: After 6 months of continuous employment, you may visit the resorts we represent at a discounted rate. Once you visit one of the properties, you will not only experience the best of what the brand has to offer but you will get to see first-hand what makes us so passionate and most of all so “Unique”. ABOUT UNIQUE VACATIONS: Unique Vacations Inc. is an affiliate of the worldwide representative of Sandals and Beaches Resorts - exclusively providing, marketing, public relations, advertising, promotions, and creative services to showcase the Luxury Included experience, which the guests have come to adore for 40 years and counting for Sandals and Beaches Resorts. Designed for couples in love, Sandals Resorts boasts 18 Luxury Included resorts located on the Caribbean's best beaches in Jamaica, Bahamas, Barbados, Antigua, Curacao, St. Lucia, St. Vincent and Grenada. The family-friend resorts for everyone, Beaches Resorts offers three magnificent locations in Jamaica and Turks & Caicos. We are headquartered in sunny South Florida - a hop, skip and a jump from the glorious Caribbean islands. Learn more about the brands we represent at *************** and ****************
    $47k-69k yearly est. Auto-Apply 11d ago
  • IT Asset & Procurement Administrator

    Odevo Us OPCO LLC

    Information technology/support technician job in Miami, FL

    Job Description As part of the IT Operations team, this role will be a part of our US-based IT Operations Shared Services team, which supports multiple companies nationwide. This role will focus on the coordination, tracking, and lifecycle management of IT hardware, software, and licenses, while also providing hands-on Service Desk technical support to ensure timely and effective end-user assistance. The IT Asset & Procurement Administrator plays a key role in maintaining accurate inventory, supporting onboarding and offboarding, managing vendor relationships, and ensuring that equipment and licensing needs are met efficiently and consistently. This is a hybrid operational role that balances process ownership and coordination with direct technical support, contributing to the reliability, security, and day-to-day effectiveness of Odevo's IT services. Key Responsibilities IT Asset Management & Procurement (Primary Focus) · Coordinate the purchase, tracking, deployment, and recovery of IT hardware, software, and licenses in alignment with Odevo standards. · Maintain accurate inventory records for laptops, mobile devices, peripherals, and other IT assets across multiple US-based companies. · Update asset management and ticketing systems to reflect assignments, returns, replacements, and lifecycle status. · Liaise with approved vendors to request quotes, place orders, track deliveries, and manage returns or RMAs. · Support software license renewals, seat allocation, and compliance tracking in partnership with IT and Finance teams. · Maintain procurement documentation, including purchase orders, invoices, contracts, and renewal records. · Assist with procurement-related audits, reporting, and cost tracking. · Identify opportunities to improve asset lifecycle processes, inventory accuracy, and procurement efficiency. Service Desk Technical Support (Secondary Focus) · Provide first level technical support to Odevo US end-users via the Service Desk, ensuring timely and professional resolution of incidents and service requests. · Support onboarding and offboarding activities, including device provisioning, access setup, and equipment recovery. · Troubleshoot issues related to end-user hardware, operating systems, productivity tools, and SaaS applications. · Document resolutions, procedures, and knowledge articles to support consistent service delivery. · Escalate complex technical issues to appropriate IT subject matter experts while maintaining ownership and communication. · Support Service Desk coverage during peak times, absences, or high-volume periods. Who You Are Organizationally savvy, with the ability to engage at all levels of an organization. Ability to articulate new ideas and concepts to technical and nontechnical audiences. Excellent presentation, communication and interpersonal skills. Ability to communicate complex problems in a non-technical and simplified manner. Attention to detail and excellent analytic skills. Well organized and able to work on own initiative. Flexibility to travel within the US. Trusted and respected as a team member with strong collaboration and active listening skills. Displays intellectual curiosity and integrity. Motivated and driven by achieving long-term business outcomes. Ability to work effectively in a team environment and cross-functional teams. Experience · Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience) · 3-5 years of experience in an IT Service Desk, IT Operations, or technical support role, with prior experience coordinating IT hardware and/or software procurement for internal teams · CompTIA A+, Network+, Security+, ITIL v4, CITAM, CAMP, CSAM, CHAMP, or related technical certifications preferred · Proficiency in Microsoft 365, Active Directory, Azure, and Microsoft Intune · Familiarity with IT asset management concepts, including inventory tracking, lifecycle management, and license compliance · Proficiency in using Service Desk ticketing software and tools · Able to communicate fluently in English, both written and verbal · Understanding of IT service management (ITSM) and Information Technology Infrastructure Library (ITIL) principles · Strong technical and troubleshooting skills specific to IT hardware, software, and cloud platforms · Awareness of the importance of Security and GDPR requirements
    $47k-69k yearly est. 6d ago
  • IT Asset & Procurement Administrator

    Odevo

    Information technology/support technician job in Miami, FL

    Job Description We are on a mission to become the leading force in residential property management services. The global residential property management industry is currently undergoing a digital transformation and Odevo is at the forefront of this transformation. Our mission is to radically simplify living for families and individuals by delivering highly attractive and efficient property management services to building owners and associations as well as to residents. Our core belief is that digital technology combined with great people will play a central role in delivering a step change how boards and residents experience property management. What we do matters to ordinary people. Residential real estate is the world's largest asset class and buying a home is often the biggest investment a person or family will ever make. But the residential property management industry is lagging behind when it comes to customer focus and digitalization. That's why we formed Odevo. Leading property management companies in the Nordics, UK, Germany and US have already joined forces to form Odevo and over the last 4 years Odevo revenues have grown 30-fold has grown to become a leading international player. Our ambition is to continue to grow rapidly organically and by attracting additional companies to join us in both existing and new markets. We deliver our property management services with custom developed software to simplify living and make life easier for property owners, association boards, residents and very importantly our own property management professionals. We make complex topics such as managing property finances and the daily maintenance of buildings easy and we automate time-consuming everyday tasks so people can spend more time on things that they really enjoy. We are a 10,000-employee company with a start-up mentality. We aspire to break new ground through innovation, and we actively cultivate a workplace where we can grow as individuals and have fun while achieving great things together. To continue our ambitious growth journey, we are now looking for people who share our vision to join us on a journey that will continue to transform the property management industry. About the Role As part of the IT Operations team, this role will be a part of our US-based IT Operations Shared Services team, which supports multiple companies nationwide. This role will focus on the coordination, tracking, and lifecycle management of IT hardware, software, and licenses, while also providing hands-on Service Desk technical support to ensure timely and effective end-user assistance. The IT Asset & Procurement Administrator plays a key role in maintaining accurate inventory, supporting onboarding and offboarding, managing vendor relationships, and ensuring that equipment and licensing needs are met efficiently and consistently. This is a hybrid operational role that balances process ownership and coordination with direct technical support, contributing to the reliability, security, and day-to-day effectiveness of Odevo's IT services. IT Asset Management & Procurement (Primary Focus) • Coordinate the purchase, tracking, deployment, and recovery of IT hardware, software, and licenses in alignment with Odevo standards. • Maintain accurate inventory records for laptops, mobile devices, peripherals, and other IT assets across multiple US-based companies. • Update asset management and ticketing systems to reflect assignments, returns, replacements, and lifecycle status. • Liaise with approved vendors to request quotes, place orders, track deliveries, and manage returns or RMAs. • Support software license renewals, seat allocation, and compliance tracking in partnership with IT and Finance teams. • Maintain procurement documentation, including purchase orders, invoices, contracts, and renewal records. • Assist with procurement-related audits, reporting, and cost tracking. • Identify opportunities to improve asset lifecycle processes, inventory accuracy, and procurement efficiency. Service Desk Technical Support (Secondary Focus) • Provide first level technical support to Odevo US end-users via the Service Desk, ensuring timely and professional resolution of incidents and service requests. • Support onboarding and offboarding activities, including device provisioning, access setup, and equipment recovery. • Troubleshoot issues related to end-user hardware, operating systems, productivity tools, and SaaS applications. • Document resolutions, procedures, and knowledge articles to support consistent service delivery. • Escalate complex technical issues to appropriate IT subject matter experts while maintaining ownership and communication. • Support Service Desk coverage during peak times, absences, or high-volume periods. Who You Are Organizationally savvy, with the ability to engage at all levels of an organisation. Ability to articulate new ideas and concepts to technical and nontechnical audiences. Excellent presentation, communication and interpersonal skills. Ability to communicate complex problems in a non-technical and simplified manner. Attention to detail and excellent analytic skills. Well organized and able to work on own initiative. Flexibility to travel within the US. Trusted and respected as a team member with strong collaboration and active listening skills. Displays intellectual curiosity and integrity. Motivated and driven by achieving long-term business outcomes. Ability to work effectively in a team environment and cross-functional teams. Experience • Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience) • 3-5 years of experience in an IT Service Desk, IT Operations, or technical support role, with prior experience coordinating IT hardware and/or software procurement for internal teams • CompTIA A+, Network+, Security+, ITIL v4, CITAM, CAMP, CSAM, CHAMP, or related technical certifications preferred • Proficiency in Microsoft 365, Active Directory, Azure, and Microsoft Intune • Familiarity with IT asset management concepts, including inventory tracking, lifecycle management, and license compliance • Proficiency in using Service Desk ticketing software and tools • Able to communicate fluently in English, both written and verbal • Understanding of IT service management (ITSM) and Information Technology Infrastructure Library (ITIL) principles • Strong technical and troubleshooting skills specific to IT hardware, software, and cloud platforms • Awareness of the importance of Security and GDPR requirements Excited? Get in touch! We look forward to receiving your application! If you have any questions, please feel free to contact Nicole Tacktikos, Talent Partner at Odevo #d
    $47k-69k yearly est. 13d ago
  • IT Systems Administrator

    Ascension Federal Services

    Information technology/support technician job in Miami, FL

    IT Systems Administrator Location: Miami, FL, 33101 Job Description The IT Systems Administrator will be responsible for maintaining and managing the company's computer systems and networks. They will ensure that all systems are up-to-date, secure, and running smoothly. The IT Systems Administrator will also be responsible for troubleshooting any issues that arise and providing technical support to employees. Responsibilities Install and configure computer hardware, software, systems, networks, printers, and scanners Monitor system performance and ensure that all systems are up-to-date and secure Troubleshoot any issues that arise and provide technical support to employees Manage user accounts and permissions Ensure that all data is backed up and recoverable in the event of a disaster Develop and maintain documentation of all systems and processes Stay up-to-date with new technologies and industry trends Requirements Bachelor's degree in Computer Science or related field Minimum of 3 years of experience in IT systems administration Strong knowledge of computer hardware, software, systems, networks, printers, and scanners Windows, Linux, VMWare Excellent troubleshooting and problem-solving skills Ability to work independently and as part of a team Excellent communication and interpersonal skills Ability to prioritize and manage multiple tasks Relevant professional certifications (e.g., MCSE, CCNA, CompTIA Network+) are desirable. Benefits: 401(k) Dental insurance Flexible spending account Health insurance/Vision insurance Life insurance
    $47k-69k yearly est. 60d+ ago
  • IT System Administrator

    Point Blank Enterprises 4.5company rating

    Information technology/support technician job in Pompano Beach, FL

    Essential Duties and Accountabilities: Server administration, including backups, security management, user account management, email systems, and internet access. Collaborates with the VP of Information Technology to plan, implement, and support the network and computing infrastructure plan. Supports voice communications. Provides network and server support by researching, analyzing, and resolving associated problems. Performs administrative functions on systems as needed for implementation, support, and maintenance. Monitors the performance and capacity of systems and implements modifications and upgrades as required. Assists management with IT solutions to ensure target objectives are met. Works with the IT team to find solutions for various project and operational needs. Develops, enforces, and maintains installation and configuration procedures. Performs regular security monitoring to identify any possible threats or intrusions. Applies OS patches on a monthly basis and upgrades administrative tools and utilities as necessary. Maintains data center environmental and monitoring equipment. Suggests areas for improvement in internal processes along with possible solutions. Initiates and implements improvements in all areas of IT responsibility. Serves as the main point of contact on all IT-related matters for all company facilities. Ensures company assets and software licensing are maintained and used responsibly. Adheres to the company's safety and quality standards. Maintains a safe and clean work area. Performs other related duties as required and assigned. Qualifications: U.S. Citizen or Permanent Resident status required by ITAR. Bachelor's degree in Information Systems, Computer Science, or a related field. Minimum of two (2) to five (5) years of experience in supporting a network environment. Experience with disaster recovery plans and implementation. Expert knowledge as an OS administrator. Experience: 3+ years with Windows Server. Previous expert-level experience supporting Microsoft Exchange 2016/2019 and Office 365 (Mailbox maintenance), Microsoft IIS. Expertise and proficient experience with Microsoft server products and VMware technologies (e.g., Hyper-V, DFS, Active Directory, Exchange/O365, VMware). Practical working knowledge of SCCM and its functionality. Proficient in TCP/IP networking and related network services (e.g., DNS, SMTP, DHCP, Load-Balancers). Must be self-motivated and able to work in a team environment. Must have expert-level troubleshooting skills, with the ability to determine the root cause of a problem and identify and resolve systemic issues. Ability to manage multiple tasks while effectively focusing on priority issues. Previous competent experience supporting an Enterprise Backup system. Bonus: Master's degree with a concentration in technology. Nice to have: CompTIA A+, Network+, Security+, Microsoft MCSA Admin, or MCSE Core certifications. Expert-level firewall configuration experience.
    $59k-74k yearly est. 23h ago
  • Technical Support Specialist

    Sidley Austin LLP 4.6company rating

    Information technology/support technician job in Miami, FL

    The Technical Support Specialist is responsible for providing Level II technical hardware and software support. They will facilitate and resolve a wide variety of requests, inquiries and complaints with the use of their extensive technical knowledge of hardware and software. The Technical Support Specialist will work independently and as part of a team. Duties and Responsibilities * Assists users to resolve computer related problems such as inoperative hardware or software, including network connections. Resolve customer inquiries efficiently and effectively through the use of active listening and personalizing techniques with a constant focus on service excellence. * Hardware Support functions include, but are not limited to, end user support, desktop support, laptop support, visiting office setups, and mobile device support. Perform computer imaging and post image configurations, preventative maintenance, and basic printer troubleshooting working with the vendor on repairs. * Software support functions include, but are not limited to, troubleshooting of applications that are standard within Sidley's environment, installation and configuration of software, updates and preventative maintenance, and support of third party applications in coordination with vendors. * Manage the assets that are both deployed and in inventory, maintain accurate Asset records for each user and each piece of equipment. Coordinate and perform Hardware moves, changes and exchanges. * Provide break/fix support for telephones, including handsets, telephone cords and telephone base-units. * Assist with projects such hardware or software upgrades, office moves and special events. * Manage and process Hardware warranty claims and issues, and facilitate warranty repairs with third party vendors. * Document and maintain user request and incident records in IT Service Management System. * Perform other duties as required. Salaries vary by location and are based on numerous factors, including, but not limited to, the relevant market, skills, experience, and education of the selected candidate. If an estimated salary range for this role is available, it will be provided in our Target Salary Range section. Our compensation package also includes bonus eligibility and a comprehensive benefits program. Benefits information can be found at Sidley.com/Benefits. Target Salary Range $75,000 - $85,000 if reporting to a supervisor in New York Qualifications To perform this job successfully, an individual must be able to perform the Duties and Responsibilities (Duties) above satisfactorily and meet the requirements below. The requirements listed below are representative of the minimum knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job. If you need such an accommodation, please email ************************** (current employees should contact Human Resources). Education and/or Experience: Required: * BA/BS degree or equivalent work experience * A minimum of 2 years of experience providing direct and exceptional user support in a high performance culture, including: * Experience supporting Windows-based computers, including Microsoft Windows 10 * Experience supporting VoIP Telephony solutions * Experience with enterprise imaging solutions for Windows-based computers * Experience supporting Smartphones, e.g., iPhone, Android * Experience supporting Microsoft Office Applications and Remote Access technology, such as Citrix Preferred: * Law Firm or Professional Services experience * A+, ITIL and Microsoft Office Application certifications * Experience using and supporting Adobe Acrobat, iManage Document Management Solutions, Cisco Telephony, Blackberry Work, and Mac in an enterprise as well as experience deploying operating systems with SCCM Other Skills and Abilities: * The following will also be required of the successful candidate: * Strong organizational skills * Strong attention to detail * Good judgment * Strong interpersonal communication skills * Strong analytical and problem-solving skills * Able to work harmoniously and effectively with others * Able to preserve confidentiality and exercise discretion * Able to work under pressure * Able to manage multiple projects with competing deadlines and priorities Sidley Austin LLP is an Equal Opportunity Employer #LI-EC1
    $75k-85k yearly Auto-Apply 9d ago
  • Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time

    U.S. Navy 4.0company rating

    Information technology/support technician job in Fort Lauderdale, FL

    About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $33k-46k yearly est. 20d ago
  • Network Support and Security Technician

    Florida National University-Main Campus 3.7company rating

    Information technology/support technician job in Miami, FL

    Network Support and Security Technician Reports To: System Administrator, IT Director Classification: Non-Exempt WC Code: 8868 Fifth Level Administrator Major Responsibilities: It is the responsibility of the Network Security Technician to safeguard our university's Network infrastructure and digital assets, ensuring the confidentiality, integrity, and availability of information systems. This role focuses on supporting network and security infrastructure, responding to technical issues, and helping staff with IT needs. This position involves monitoring, analyzing, and responding to security incidents, The IT office also provides training to staff in the use of different software and networking. Key Responsibilities: * Communication Management: Respond promptly to daily communications via email and voicemail, addressing inquiries promptly and professionally. * Policy Adherence and Ethical Compliance: Ensure strict adherence to the University's mission, policies, procedures, ethical standards, compliance with data protection regulations and pertinent legal regulations in all aspects of admission activities. * University Engagement: Participate in Commencement Exercises, new student orientation, university events, committees, self-studies, and University Commencement Ceremonies. * Special Projects: Execute special projects assigned by the President or supervisor. * Compliance Adherence: Ensure compliance with Title IX of the Education Amendments Act of 1972, as well as FNU Policies, Procedures, Rules and Regulation, the FNU Code of Ethics, Family Educational Rights and Privacy Act (FERPA), Florida Information Protection Act of 2014 (FIPA), the EU General Data Protection Regulation (GDPR), and all other applicable federal, state, and local laws, rules, and regulations. * Assigned Duties: Undertake other assigned duties as required. Position Responsibilities: * Assist staff with basic training in computer software or network use, as directed. * Respond promptly to requests from faculty, administration, or campus deans regarding hardware or software issues, escalating complex problems as needed. * Support the IT department operations and routine maintenance. * Document and report security incidents; assist in assessing their impact under supervision. * Monitor security alerts and respond to incidents within the Azure environment, escalating threats to Systems Administrators. * Assist with the installation and maintenance of security software, such as firewalls, antivirus, and encryption tools. * Conduct periodic vulnerability scans and patches. * Follow instructions from IT system administrators regarding access privileges and security controls. * Stay informed about basic security trends and participate in required training. * Conduct periodic audits of managed systems and help review network security settings. * Help secure Azure resources (VMs, databases, storage) by following established procedures. * Support the use and monitoring of Azure Sentinel and other security tools as directed. * Work with the IT team on security projects and daily operations. * Apply operating system and software updates to staff workstations. * Monitor and investigate system backups failures. * Coordinate with vendors for equipment replacement or support. * Support workstation setup, software testing, and remote assistance. * Monitor and investigate network security systems and resolve issues. * Document incidents and resolutions for routine technical issues. * Monitor and promptly respond to security incidents within our Azure environment, investigating and containing threats. * Manage Azure Sentinel, our cloud-native SIEM solution. * Maintain servers, routers, switches, LAN, WAN, Internet security, remote communications, and user accounts. * Provide user assistance with the proper and efficient use of their systems * Keep staff workstations up to date with OS patches, drivers, and software updates * Work with vendors on behalf of users and for replacement equipment * Ensure compliance with university policies and relevant regulations, conducting regular security audits and assessments. * Provide technical support and training to staff on cybersecurity best practices. Requirements: * Four-year university degree in CIS/MIS/CS/IS and/or 3+ years equivalent work experience in an IT Network Support role * Familiarity with Azure services (such as Azure AD, Azure Firewall) * Experience with network security tools such as firewalls, antivirus software, and basic intrusion detection systems. * Understanding of VPNs, LAN/WAN networking, and basic patch management. * Knowledge of fundamental system security concepts (e.g., firewall rules, data backup and recovery). * Familiarity with Windows and Mac operating systems; ability to provide desktop support. * Experience working with Microsoft/Windows products (such as Office 365, DNS, DHCP, Windows Server environments). * Experience with setup and maintenance of network devices (switches, routers, firewalls). * Ability to follow established procedures for asset management and patch management. * Understanding of Active Directory and security best practices. * Strong communication and teamwork skills; able to follow instructions and escalate issues as needed. * Commitment to maintaining confidentiality and privacy of information and records. * Willingness to work flexible hours, including occasional weekends or after-hours support. * Entry-level certifications such as CompTIA Network+ or Security+ are preferred but not required. * Experience working with Windows / Mac OSX desktop. * Experience working on infrastructure configurations, i.e. switches, routers, firewalls and low-voltage cable * Experience working with Asset/Image Management and patch management solution * Microsoft Active Directory and Security best practices. * Must be a flexible and reliable team player * Possess the uncompromised ability to protect the confidentiality/privacy of others and company documents and records. * Strong communication skills: must be comfortable with engaging in a variety of different communicative modes; verbal, non-verbal, and written with different levels of management * Must have a strong command of reasoned, measured decision-making processes based upon analyzing the pros and cons of each potential decision to be made. * Must be able to work weekends and after hours whenever needed License/Certification: * Azure: Azure Security Engineer Associate, Azure Administrator (Preferred) * CompTIA Security+, * LAN/Networking: 2 years (Required) * Active Directory: 2 years (Required) * CompTIA Network+ 3 years (Required) Job Type Full-time
    $39k-46k yearly est. 4d ago
  • IT Technician

    Dania Entertainment Cen

    Information technology/support technician job in Dania Beach, FL

    Why you should join our winning Team! FUN and SPECTACULAR CUSTOMER SERVICE are at the heart of the Casino @ Dania Beach, a place where WORK = FUN. Working at our casino is about providing the best service and being a great team player! The IT Junior Technician provides entry-level technical support to ensure the smooth operation of computer systems, software, and basic network services within the organization. This role assists users with troubleshooting hardware and software issues, supports the setup and maintenance of IT equipment, and escalates more complex problems to senior IT staff when necessary. The IT Junior Technician plays a key role in maintaining system reliability, delivering timely support, and developing technical skills through hands-on experience and guidance from the IT team. What you will be doing Maintains, and monitors the operation of the local area network. Handles all help desk requests. Maintains inventory database of all electronic equipment, parts and supplies. Assists with IT orientation for new and existing employees. Maintains system performance by performing system monitoring and analysis, and performance tuning; troubleshooting system hardware, software, networks and operating system management systems. Tests disaster recovery policies and procedures; completing back-ups; maintaining documentation. Provides network support to end-users when necessary. Other duties as assigned. The ideal candidate for this position High school diploma preferred. 2-3 years of computer operation experience in a large end-user environment preferred. Strong technical knowledge of audio-visual equipment, network and PC operating systems. Strong technical knowledge of current hardware, protocols and standards. In-depth knowledge of applicable data privacy practices and laws. Excellent written, oral and interpersonal communication skills. Proven analytical, evaluative and problem-solving abilities. Must be flexible and able to work well independently and in a team environment. Must be able to work a flexible schedule to include nights, weekends and holidays. May be required to assist customers in an open, well-ventilated, semi-enclosed terrace where cigarette and cigar smoking is permitted. Must apply and obtain the appropriate state occupational gaming license, which includes lifetime FBI criminal background check. Must pass drug testing as per company's Drug Free Workplace Policy and applicable background checks. Benefits You Will Enjoy Part Time 401(k) - Traditional and Roth Retirement Plan 401(k) - Up to 4% Employer Match Onsite Employee Meal Discounts @ The Grill and Pizzelato Onsite Entertainment Discounts @ Stage 954 Free Access to Learning Management Platform for continuous Learning and Development Free Access to Financial Planning Resources through Amerant Bank Free Access to Exclusive Discounts & Perks Free Parking Dania Entertainment Center, LLC is a Drug Free Workplace and Equal Opportunity Employer - M/F/D/V EOE
    $33k-58k yearly est. Auto-Apply 5d ago
  • IT Global Support Administrator

    Unique Vacations

    Information technology/support technician job in Miami, FL

    DO WHAT YOU LOVE! Unique Vacations, Inc. -- an affiliate of the worldwide representative for Sandals Resorts and Beaches Resorts -- is seeking a forward-thinking IT Global Support Administrator to join its remarkable Miami-based, in-house team. WHO ARE WE? Unique Vacations, Inc. is an affiliate of the worldwide representative of Sandals Resorts and Beaches Resorts. We provide exclusive, marketing, public relations, advertising, promotions, and creative services to showcase the Luxury Included experience, which guests have come to adore for 40 years and counting for Sandals & Beaches Resorts. You can learn more about the brands we represent by visiting *************** and **************** We are ever-dedicated to our customers, vendors, and our most precious commodity -- our TEAM! At Unique Vacations, Inc. we know our company is most powerful when everyone can make their mark. When you do what you love, you will be empowered to create the future that you want! APPLY, CREATE, IMPACT: If you're ready to make an impact on one of the world's most renowned hospitality brands, we invite you to apply for the IT Global Support Administrator via our career portal: ************************* JOB DESCRIPTION: The IT Global Support Administrator is responsible for providing technical support of desktop/laptops and mobiles devices, applications, and related technology in the Miami office and remote technical assistance to affiliated offices. Support includes specification, installation, and testing of computer systems and peripherals within established standards and guidelines. Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems. The position utilizes one-on-one consultancy to end users, Network and Sysadmin teams. The employee in this position also assists in the maintenance and testing of network servers and associated equipment. The position's responsibilities require independent analyses, communication and problem solving. Work is performed with little supervision and requires initiative and judgment. JOB ROLES AND RESPONSIBILITIES: Responsibility for organizing the facilities hardware infrastructure. The installation, configuration, and ongoing usability of desktop/laptops computers, peripheral equipment and software within established standards and guidelines. Works with vendor support contacts to resolve technical problems with desktop computing equipment and software. Works with Network, Sysadmin, InfoSec and Projects teams as appropriate to determine and resolve problems received from clients. Interact with numerous computer platforms in a multi-layered client server environment. Ensure desktop computers interconnect seamlessly with diverse systems including associated file servers, email servers, application servers, and administrative systems. Recommends and / or performs upgrades on systems to ensure longevity. Works with procurement staff to purchase hardware and software. Assesses functional needs to determine specifications for purchases. Maintain an updated electronic equipment inventory in the asset management system and perform periodic inventory audits. Assist in maintaining LAN/WAN records and, as appropriate, telephone systems cable. On call responsibilities as required Stay abreast of advances in technology and make recommendations on how such advances can be used to the benefit of the organization. Maintaining endpoint inventory in supporting C-Suite users. COMPETENCE REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Qualifications include: Must have a strong focus on quality customer service. Must be able to multitask and manage time effectively. Experience supporting remote users (Windows and Mac). Experience basic with networking (TCP/IP protocols, LAN/WAN Configuration, DHCP), VPN, Active Directory, Microsoft 365, network troubleshooting. Technically competent with various software programs. Flexible during times of change. Ability to elicit cooperation from a wide variety of sources, including upper management, clients and other departments. Strong written and oral communication skills. Must be able to learn, understand and apply new technologies. Ability to effectively prioritize and execute tasks in a high-pressure environment is crucial. Considered as a plus: ITIL, CompTIA or Microsoft Certification. Manage Engines Tools (AD Manager, Endpoint Central or other MDM Solutions). Familiar with IT services managements tools (e.g., Jira, ServiceNow). EXPERIENCE: Outlined below are the academic qualifications and length and type of experience deemed necessary by Unique Vacations Inc. in order to perform the role of IT Global Support Administrator competently. Education: Minimum associate degree in information technology or related field Experience: Candidates must have a minimum of three years' experience in a similar capacity (IT support, preferably in a global or multinational environment). BENEFITS: We offer a full benefits package including: Health Dental Vision Employer paid life insurance, STD, and LTD Sick days Vacation days 9 Holidays Tuition assistance Parental leave 401K plan with a company match Additional perk: After 6 months of continuous employment, you may visit the resorts we represent at a discounted rate. Once you visit one of the properties, you will not only experience the best of what the brand has to offer but you will get to see first-hand what makes us so passionate and most of all so “Unique”. ABOUT UNIQUE VACATIONS: Unique Vacations Inc. is an affiliate of the worldwide representative of Sandals and Beaches Resorts - exclusively providing, marketing, public relations, advertising, promotions, and creative services to showcase the Luxury Included experience, which the guests have come to adore for 40 years and counting for Sandals and Beaches Resorts. Designed for couples in love, Sandals Resorts boasts 18 Luxury Included resorts located on the Caribbean's best beaches in Jamaica, Bahamas, Barbados, Antigua, Curacao, St. Lucia, St. Vincent and Grenada. The family-friend resorts for everyone, Beaches Resorts offers three magnificent locations in Jamaica and Turks & Caicos. We are headquartered in sunny South Florida - a hop, skip and a jump from the glorious Caribbean islands. Learn more about the brands we represent at *************** and ****************
    $47k-69k yearly est. Auto-Apply 8d ago

Learn more about information technology/support technician jobs

How much does an information technology/support technician earn in Miami Springs, FL?

The average information technology/support technician in Miami Springs, FL earns between $26,000 and $64,000 annually. This compares to the national average information technology/support technician range of $31,000 to $66,000.

Average information technology/support technician salary in Miami Springs, FL

$41,000

What are the biggest employers of Information Technology/Support Technicians in Miami Springs, FL?

The biggest employers of Information Technology/Support Technicians in Miami Springs, FL are:
  1. Contact Government Services, LLC
  2. Teamlogicit
  3. My Va Support
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