Information technology/support technician jobs in Oshkosh, WI

We are seeking an EDI Support Analyst with experience in Cleo EDI. In this role you will be responsible for troubleshooting Data, Mapping issues in the EDI processes and maintaining Cleo EDI. Essential Functions ● Design, develop, customize, integrate, test, implement, administer and support the complete Cleo suite to meet the rapidly growing company need ● Create, test, and maintain EDI maps ● Troubleshoot data issues, mapping, and business processes ● Identify, design, implement, and test EDI processes related to Cleo EDI ● Coordinate with internal and external customers to meet requirements ● Write or update program documentation, operations documentation, and user guides ● Create test cases and assist EDI developers & business to thoroughly test new development work including repeating the test cycle until all test results are satisfactory ● Gather and document detailed requirements for business needs and collaborate with others to determine moderately complex functional and/or solution designs ● Demonstrate a detailed understanding and execution of the software development lifecycle ● Identify interdependencies in programs ● Identify more advanced test scenarios and adequately test customizations and configurations ● Demonstrate quality and effectiveness in work documentation and organization ● Responsible for planning small/medium-sized projects or tasks ● Make substantial contributions to determining the feasibility of goals/objectives ● Provide reliable solutions to a variety of problems using sound problem-solving techniques including the ability to find the root cause and corrective action for given problems ● Demonstrate proficient use and knowledge of established standards and procedures ● Consistently demonstrate quality and effectiveness in work documentation and organization ● Understand change is important and adapt well ● Professionally approach situations in which conflict is present

Full-time Description General Beverage Sales is looking for someone who is passionate about IT. Someone who cannot pass up a challenge and loves to learn. This position requires providing technical assistance and support to end-users, ensuring the smooth operation of hardware, software, and network systems. They troubleshoot and resolve IT issues in a timely manner, while providing excellent customer service. This position possesses strong problem-solving skills, a customer-centric approach, and a solid understanding of IT systems and infrastructure. GB offers an amazing benefits package to include Health, Dental, Vision, and Life Ins. We also offer 401K with company match and profit sharing, along with a too good to believe vacation/sick time package. Apply now, we cannot wait to talk with you! Requirements · Bachelor's degree or associate degree in Computer Science, Information Technology, or a related field or equivalent industry experience. · Up to two (2) years providing technical assistance and troubleshooting support. · Strong knowledge of hardware, software, and network systems, including Windows and iOS operating systems. · Proficient in diagnosing and resolving common IT issues, such as software errors, network connectivity problems, and hardware failures. · Excellent problem-solving and analytical skills, with the ability to troubleshoot complex IT issues and propose effective solutions. · Strong customer service and communication skills, with the ability to explain technical concepts to non-technical users. · Familiarity with IT service management (ITSM) tools and ticketing systems. · Industry certifications such as CompTIA (A+, Network+, Security+), Microsoft, Jamf Certifications or similar are a plus. · Ability to accept responsibility and account for their actions. · Must possess a valid driver's license. · Ability to pass pre-employment drug screen. Salary Description $40,000 to $50,000

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.

On-Call IT Field Technician - PC, Mac, Printer & Scanner Support 💼 Job Type: Independent Contractor (1099) 💰 Pay: $35/hour (on-site) 🗓 Schedule: Flexible - You accept jobs based on your availability ⚠️ Important Note This is an on-call, 1099 independent contractor role with no guaranteed hours. You'll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept. About Geeks on Site Geeks on Site has been delivering trusted, on-site IT and technical support to homes and businesses nationwide for over 20 years. We're expanding our network of skilled on-call technicians to meet growing demand for in-person support - including computers, networks, printers, and more. About the Role We're hiring field IT technicians who can confidently support a wide range of tech needs for residential and small business customers. This includes troubleshooting PCs and Macs, resolving network issues, and repairing or configuring printers/scanners - including issues like Canon MF printer network setup or G-series ink absorber error codes (e.g., 1700). You'll be dispatched to customer sites, work independently, and complete service calls efficiently and professionally. Key Responsibilities Diagnose and repair hardware/software issues on Windows and mac OS systems Resolve boot errors, OS issues, and login problems Set up or troubleshoot Wi-Fi and wired internet connections Replace or upgrade hardware (HDD, RAM, cooling fans, etc.) Configure or connect printers and scanners (Canon, HP, Brother, etc.) Address common printer error codes (e.g., ink absorber, paper feed, connectivity) Perform general maintenance on multifunction printers (MFPs) Reinstall operating systems using bootable USBs or recovery media Install remote tools or shortcuts as requested Communicate clearly with customers and provide basic post-service support Document service visits and escalate complex issues as needed Requirements 2+ years of field IT support experience, including computer and printer work Familiarity with Canon, HP, and other common printer brands Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts) Experience with both Windows (10/11) and mac OS troubleshooting Must have personal tools (bootable USB, screwdriver set, etc.) Reliable vehicle and valid driver's license Smartphone with camera and data for documentation and communication Ability to work independently and maintain a professional demeanor Benefits Compensation $35 per hour for on-site time Flexible scheduling - accept only the jobs that match your route and availability National brand recognition and continuous job offers Dispatch and tech support team available to assist remotely ✅ What to Expect After You Apply 📞 Intro Call - A recruiter will contact you for a quick chat 📝 Onboarding - Complete paperwork and tax forms electronically 🔍 Background Check - Mandatory before activation 📅 Set Your Availability - You enter your availability in our tech portal 📲 Start Receiving Jobs - You'll be dispatched jobs based on proximity & skills Join Our Technician Network If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we'd love to hear from you.

Company Navitus About Us Navitus - Putting People First in Pharmacy - Navitus was founded as an alternative to traditional pharmacy benefit manager (PBM) models. We are committed to removing cost from the drug supply chain to make medications more affordable for the people who need them. At Navitus, our team members work in an environment that celebrates diversity, fosters creativity and encourages growth. We welcome new ideas and share a passion for excellent service to our customers and each other._____________________________________________________________________________________________________________________________________________________________________________________________________________. Current associates must use SSO login option at ************************************ to be considered for internal opportunities. Pay Range USD $20.00 - USD $23.06 /Hr. STAR Bonus % (At Risk Maximum) 0.00 - Ineligible Work Schedule Description (e.g. M-F 8am to 5pm) M-F 7:30am - 4:00pm Overview Navitus Health Solutions is seeking an IT Support Technician to join our team! This is an onsite position in our Appleton WI location. The IT Support Technician will be responsible for providing first level technical assistance and support related to computer systems and hardware. Respond to queries, execute basic diagnostic programs, isolate problems, and determine proper escalation within Navitus and/or vendor support. Individuals in this job position are competent to perform work at the entry level technical skill set within this job family. They have some familiarity with information technology systems and processes. Is this you? Find out more below! Responsibilities How do I make an impact on my team? Imaging, Packaging, Shipping and Tracking of Hardware based on incoming requests Receiving, tagging and inventorying of hardware Maintenance and inventorying of shipping supplies Record user interactions in Service Desk application Working with users to receive, track, and inventory, corporate hardware within termination process Work with vendors and run diagnostic programs to resolve problems Document processes and solutions in the IT knowledge base Maintain accurate New hire, Transfer and Termination hardware tasks with attention to detail Maintain Asset Lists and documentation accurately Other duties as assigned Qualifications What our team expects from you? High school diploma required Working knowledge of hardware provisioning and support required Experience in solving customer issues required Knowledge of Active Directory Users and Computers preferred System Center Configuration Manager (SCCM) preferred Knowledge of Microsoft tools such as email, Teams and SharePoint preferred Participate in, adhere to, and support compliance program objectives The ability to consistently interact cooperatively and respectfully with other employees What can you expect from Navitus? Top of the industry benefits for Health, Dental, and Vision insurance 20 days paid time off 4 weeks paid parental leave 9 paid holidays 401K company match of up to 5% - No vesting requirement Adoption Assistance Program Flexible Spending Account Educational Assistance Plan and Professional Membership assistance Referral Bonus Program - up to $750! #LI-Onsite Location : Address 1025 West Navitus Dr. Location : City Appleton Location : State/Province WI Location : Postal Code 54913 Location : Country US

Job Description We are seeking a Help Desk Technician to provide technical support related to computer systems, hardware, and software. The technician will be responsible for configuring systems, installing software, and offering first-level troubleshooting for our IT systems. This includes PC desktops, laptops, networks, and enterprise software. Support will be provided both locally and remotely, ensuring optimal functionality and user satisfaction. Key Responsibilities: User Support: Resolve IT service tickets with a goal of 99% first-time resolution. Proactively communicate system updates, changes, or potential issues to users and management. Create and maintain user self-help and training materials. Provide hardware, software, and network support across all organizational levels. Act as a liaison between users and vendors to resolve issues. Desktop Functions: Procure, install, configure, and deploy PCs, laptops, and peripherals (e.g., printers, scanners). Manage system access, logins, and workstation configurations. Install and maintain desktop software and perform troubleshooting. Qualifications: Associate degree in Computer Science or equivalent work experience. 3+ years of experience with PC hardware, desktop software, and Windows. Experience in supporting end users and resolving technical issues. Knowledge of network configurations, hardware installation, and software troubleshooting. Excellent interpersonal and communication skills. Strong customer service orientation with problem-solving abilities.

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

Benefits: Flexible schedule Opportunity for advancement Profit sharing This Is Not Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks - one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities Perform a wide range of technical tasks including but not limited to: OS installations, hardware diagnostics, and software setup Structured cabling (including drilling, running, and dressing cables) Telecom work (punch-downs, demarc extensions, etc.) Work independently across various environments: retail, medical, restaurant, and corporate Maintain a high standard of professionalism with clients Be on call and ready to respond to service requests within your territory Preferred Skills & Experience PC and printer troubleshooting experience (a strong plus) At least 1 year of I.T. or Telecom experience, and one of the following: A+ Certification Network+ Certification OR 5+ years verifiable field experience in I.T./Telecom Required Equipment & Qualifications Reliable personal vehicle (Public transportation not accepted) Valid driver's license Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers). Laptop with Ethernet port Smartphone with mobile hotspot Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage. Punctual, courteous, and presentable Compensation & Perks Paid hourly while on site 1099 contractor position Travel pay included (based on time travel; approx. 80-mile radius from home) App-based tracking for job time and travel Exposure to new and exciting technologies and clients Opportunity to expand your skills and industry knowledge About AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive. Compensation: $18.00 - $25.00 per hour About Us Our mission is full dedication to reinventing business models and everyday products with you, the consumer, in mind. From I.T, to Internet and Network Infrastructure.We also have VoIP, Remote support, Webhosting and Design, even assist with Corporate Business structure from small to large. And that's just the start. The Road This Far Hardy Industries, in concept, began in 2004 in a small two story home in the U.S. Virgin Islands. In the years that followed, and a few reincarnations later, AMG Tech Support was formed in the State of Nevada and has become a fixture in providing field technicians nationally for many of the businesses you see every day. Hardy Industries puts into practice years of providing Technical services to institutions and business' ranging from Retail to Telecommunications and brings new versions of these services to you with a new twist.

Job DescriptionDescription: NOTE: This position will work around the Neenah/Waupaca/New Holstein locations. The first three months will require working 3 days/week in Waukesha during the onboarding process. The IT Support Technician is responsible for the day-to-day continuity, security, and support of all computer-based systems, hardware, and software within the various business units. This role is responsible for timely responses to support requests generated by all internal customers and approved external partners/vendors. Additionally, this role will participate in long-term project planning and recommend software and hardware changes when necessary to best augment the current and future goals of the individual business units within Flight For Life and support our community mission. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. · First-line support via phone/portal/email; triage and resolve common issues, document in tickets, and escalate per Service Level Agreements · Deploy and maintain endpoints/peripherals (imaging, Intune enrollment, updates, basic security tasks) · Support Microsoft 365 (Outlook/Exchange Online, Teams, OneDrive/SharePoint access and basics) · Manage routine identity tasks (provision/deprovision, groups/licensing, Multi-Factor Authentication resets) following verification and least-privilege methodology · Perform basic site support (connectivity checks, cabling, printers/labelers, VoIP handsets); hand off infrastructure issues as needed · Create/update knowledge articles and provide quick user coaching to reduce repeat incidents · Assist with inventory, device lifecycle, RMAs, and planned changes or site upgrades as assigned · Follow HIPAA and security policies; report suspected incidents based on defined policies Provide on-site support across all bases of operation as directed PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to manipulate objects, tools, or controls; reach with hands and arms; talk and hear. The employee must occasionally lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds with the assistance of others. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. This includes a highly regulated, climate-controlled, low-to-moderate noise environment. EQUAL EMPLOYMENT OPPORTUNITY All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Requirements: EDUCATION, EXPERIENCE, AND QUALIFICATIONS Required: · Associate's Degree or an equivalent mix of education and certifications (e.g., CompTIA A+), and demonstrable experience. · 2+ years of experience with hands-on IT support. · Experience installing / configuring PCs, basic networking, and common business applications. · Familiarity with Active Directory and Microsoft 365, related applications, and basic identity tasks (account setup, MFA resets, etc.). · Valid driver's license with expected regular travel between bases as scheduled. · Provides responsive, empathetic customer service; communicates clearly in speech and writing; produces accurate, reusable documentation. · Troubleshoots methodically, prioritizes effectively, and applies critical thinking to resolve issues; escalates promptly with full context when required. · Collaborates well under pressure and supports safety-critical operations with a calm, disciplined, safety-first approach. Preferred: · Microsoft, Cisco, CompTIA A+, Network+, and/or Security+ certifications a plus. · Experience supporting healthcare and/or aviation; or other regulated environments.

+ The Technician will support senior technicians and engineers in testing vehicles and parts/components, performing configuration changes and repairs of test systems, and following appropriate engineering procedures, standards, and specifications. This role may also provide support in the fabrication and assembly of test fixtures and wiring of related systems/sub-systems. + The objective is to validate new product designs as part of new product development as well as resolve issues on sustaining products. + The Technician is expected to provide exemplary support technical support to the customers of Client's Test and Development. **Responsibilities:** + These duties are not meant to be all-inclusive and other duties may be assigned. + Conduct testing of prototypes and current products to determine capabilities of vehicles/systems and conformance to specifications and/or regulations in partnership with engineers and senior level technicians. + Test and record data using operational knowledge of vehicle systems (CAN, electrical I/O, electrical pneumatic) using manual entry and data acquisition. Troubleshoot systems, perform basic failure analysis and follow detailed test procedures. + Assemble, disassemble, and fabricate complex/customized parts, mechanical structures and test stands/fixtures in partnership with engineers and senior level technicians. + Maintain a safe work environment, adhere to all safety procedures during all aspects of job performance which includes regular exposure to personal and physical hazards. + Operate heavy equipment/machinery or drive vehicles as required for the purposes of testing or material handling. + Determine appropriate test instruments for product testing. + Plan and schedule daily activities to complete assignments in their order of priority to make effective use of time and ensure projects are being completed within identified timeline. + Communicate effectively and work cross functionally to resolve technical problems including the ability to provide constructive feedback to all levels of the organization. Interpret and execute written/verbal directions and instructions. **Required Skills:** + Technical Diploma with three (3) years of experience in engineering or equivalent*. + Must have the ability to read schematics, electronic knowledge and able to complete simple wiring. + Ability to travel 10%. + Ability to read and interpret engineering drawings. **Preferred:** + Automotive CAN communication experience **Education: :** Technical Diploma with three (3) years of experience in engineering or equivalent* **About US Tech Solutions:** US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit *********************** (*********************************** . US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

The IT Support Specialist Il provides superior day-to-day hands-on support to the organization's end user laptops, desktops, peripherals, software applications, mobile devices, printers, and other tools that the end-users are provided. This position interfaces directly with internal customers and business units, provisioning solutions and troubleshooting user issues to resolution. This role provides 1-to-1 end user support and training. Additionally, this role serves as on-call support in a rotational basis for the entire enterprise. Typically, this role works onsite at an HBS client, full time. Roles and Responsibilities/ Essential Functions: Provide First and Second tier support of PC hardware & software, desk phones, printers, mobile devices, and other computer related equipment. Responsible for ticketing system entry and ticket maintenance/documentation; includes updating and maintaining Inventory records. Track, route, and redirect problems to correct resources. Identify PC hardware warranty repair and resolve as required. Provide timely and relevant updates to end users. Maintains currency of knowledge with respect to technology, equipment, industry trends, regulations, standards and/or systems. Participate in the on-call support rotation. Requirements Competencies: Customer Oriented: A desire to serve both external and internal clients by focusing effort on meeting the client's needs, understanding their concerns, and seeking to build trust. Communication: The ability to promote understanding through exceptional written, oral, interpersonal, and presentation skills. Analytical Skills: The ability of the individual to gather raw data and to process that data into a meaningful form. Problem Solving: The ability of the individual to recognize courses of action which can be taken to handle problems or potential problems and applying contingency plans to solve those problems. Adaptability: The extent to which an individual can fit into a changing working environment. Initiative: The ability of the individual to act and take steps to solve or settle an issue. Motivation: The ability of the individual to inspire and encourage others to reach a goal. Autonomy: The ability of the individual to complete assigned tasks with little oversight. Relationship Building: The ability of the individual to establish and maintain a good rapport and cooperative relationship with customers and co-workers. Required Experience: 1-3 years experience troubleshooting windows PC's In depth knowledge of Window desktop operating systems Preferred Experience: 1-3 years' experience working in a customer facing IT service role. Basic Knowledge of Microsoft Windows Desktop Operating System. Basic Knowledge of Microsoft Windows Desktop Operating Systems and roles. Basic Knowledge of Network printing, Antivirus software packages, core server administration within Microsoft Windows Server, Mac OS, Mobile operating systems (apple iOS and Android) Required Skills, Education and/ or Certifications: High School Diploma CompTIA A+ or similar certifications Preferred Skills, Education and/ or Certifications: Basic knowledge of Cisco, HP, and Palo Alto networking infrastructure, ConnectWise Manage and ConnectWise Automate, VMware vSphere, LogicMonitor, and Veem Backup. One or more of the following certifications: Network +, Server+, Microsoft Azure, Microsoft O365, Cisco Certification Technician (CCT), MD-102 Endpoint Administrator Equal Opportunity Employer - Including Disabled and Veterans #HBS

Our team is in search of a motivated and detail-oriented IT Data and Analytics Intern to join the ITW Welding Data and Analytics team. In this role you will get to partner with our data engineers and Power BI system administrator to gain hands on experience supporting our data environment. You will also complete a project that you will get to present to leaders from all areas of the organization at our annual Intern Expo. The ideal candidate will be local to the Appleton WI area with and able to work in our Appleton IT facility. Key Responsibilities Support efforts to improve data quality and data delivery within our data environment. Develop dashboards and reports to support business decision-making. Support data governance projects and documentation. Support ongoing data projects and process improvement initiatives. Qualifications You are preparing to enter your Junior or Senior year pursuing a Bachelor's degree in Data Analytics, Data Science, Information Technology, Business, Computer Science, or a related field. Strong analytical and problem-solving skills. Proficiency in Microsoft Excel; familiarity with Word and Outlook. Some experience with data presentation tools such as Power BI or Tableau. Familiarity with SQL or Python is a bonus. Excellent communication and organizational skills. Company Description Comprised of a market-leading portfolio of best-in-class brands, the businesses of ITW Welding work together to provide premium performance delivered through a breadth of solutions encompassing welding, cutting, consumables, and accessories. ITW Welding North America represents Miller Electric Welding Equipment, Safety & Accessories, Hobart Filler Metals, and Bernard / Tregaskiss MIG Guns. Miller Electric Mfg. LLC, is headquartered in Appleton, Wisconsin, and wholly owned by Illinois Tool Works (NYSE: ITW). The company maintains its industry leadership by setting the standard for reliability, quality and responsiveness. Our tagline, “The Power of Blue ,” is inspired by the blue color of Miller equipment. The company began with an innovation that responded to customer needs, growing from a one-man operation in 1929, to the world's largest manufacturer of arc welding products. Miller keeps the tradition alive by focusing on its top priority: people. Additional Information ITW Welding is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status, age, or any other characteristic protected by law. ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential. As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

Job DescriptionDescription: Computer Support Specialist At Unity Hospice, we are dedicated to honoring life by bringing peace of mind and comfort when it matters most. With over 46 years of compassionate care, we take pride in the supportive and collaborative environment we provide for our team members. By joining Unity, you will become part of a dedicated team of professionals who share our core values of Excellence, Collaboration, Integrity, Compassion, and Accountability. Together, we make a meaningful difference in the lives of our patients and their families. The Computer Support Specialist is responsible for providing timely and quality IT Help Desk support for all Unity employees using hardware/software technology and user training. This position will provide management and support for all devices connected to Unity's network and other peripherals, including setup, software integrations, device management, troubleshooting, and any user training required. Schedule: Monday-Friday, 8:00 a.m.-4:30 p.m. Includes an on-call rotation for one full week every three weeks (Monday at 4:30 p.m. through the following Monday at 8:00 a.m.) and rotating holiday coverage - approximately two holidays per year. Knowledge, Skills, and Abilities: Highly motivated and organized with a strong attention to detail and analytical skills to help solve problems. A strong aptitude to learn and retain new technology information. Strong organizational skills Ability to effectively manage priorities, multiple tasks and meet deadlines Effective communication skills, oral and written, including customer service skills, phone skills, and report writing. Ability to communicate effectively, both verbally and in writing. Ability to maintain confidentiality and discretion in business relationships and exercise sound business judgment. Ability to keep up to date with policies, practices, and regulations. Ability to prioritize and handle multiple tasks and capable of dealing with deadline pressures. Comply with all applicable local, state, and federal laws and regulations as well as policies and procedures of Unity. Satisfy mandatory training requirements regarding local, state, and federal regulations and/or Unity's policies and procedures. Perform other job-related duties as assigned. Ability to adjust to frequently changing demands. Essential Job Duties and Responsibilities: Primary IT Help Desk contact in handling staff technology requests through calls, emails, and in-person drop-ins at our main office. Escalates requests as appropriate to other IT team members and ensures staff have a positive experience with IT support. Partners with other IT team members to provide on-call evening and weekend technology support in a 3-employee rotation. Utilizes remote connection technology for assisting in troubleshooting staff computer issues in an efficient manner. Compiles, analyzes, and develops recommendations based upon IT Help Desk trends for better and more efficient employee support. Shares responsibility with Computer Systems Analyst for new employee orientation training, device setup, and provide training materials to improve employee knowledge and retention. Oversees support for all printers and multifunction copier devices. Accountable for managing accurate asset inventory for all hardware devices and software applications, managing employee/device changes and provide HIPAA compliant asset disposal and tracking. Assists IT team in managing our in-house telephone system, call routing, management, and devices. Utilizes the Unity Mobile Device Manager (Microsoft InTune) for device management and software application delivery for all hardware devices (mobile phones, tablets, laptops, etc.). Coordinates and partners with IT team to implement annual device/system upgrades and software application updates. Provides support with our Remote Worker tools and technology for maximum employee efficiency which includes Microsoft Teams, Zoom, and other remote video technology, audio conferencing, or other technology, as needed. Provides other Unity facility technology device/software support that includes Audio/Visual support for corporate meetings, outside events, and AV/communication systems for Meng Residence staff and patients/families. Investigates and learns new technology and offers ideas to IT team on how it could potentially benefit Unity employees and our internal processes. Shares in providing 24-hour, seven day-a-week coverage Why Unity? Unity is dedicated to supporting your well-being, growth, and success with a range of valuable benefits! Health: We provide comprehensive health benefits, including medical, dental, and vision insurance, Health Savings Accounts, and flexible spending options for medical and dependent care. On-site health risk assessments and flu shots are also available to keep you and your family well. Life: Unity values work-life balance, offering paid time off, extended illness and injury bank, bereavement leave, an Employee Assistance Program, and fitness membership reimbursement to support your personal needs and interests outside of work. Security: For your financial peace of mind, Unity offers a 403(b) retirement savings plan, group life insurance, voluntary life insurance, as well as accident, critical illness, and disability insurance options. Compensation: We reward your skills and commitment with competitive pay, overtime opportunities for hourly roles, and mileage reimbursement. Career: Grow with Unity through internal and external learning opportunities, education assistance, and leadership development programs designed to support your professional journey. All new employees are eligible for benefits on the first of the month following their date of hire. For a full list of benefits: ******************************** Choose Unity as the place to grow your career, make a meaningful impact, and be valued every step of the way. Apply today to join a team that invests in you, both personally and professionally. Requirements: Associate degree in Information Technology with a focus on computer support and networking; bachelor's degree preferred Minimum 1 year of experience (on-the-job or education) providing technology hardware and software support Experience with Microsoft Office 365 Suite, Microsoft Windows client operating system, mobile devices, and management (Apple and Android). Basic knowledge of Epic Electronic Health Record system is desirable.

Job Description We're Hiring: IT Support Specialist In-Office | Monday-Thursday, 10:30am-9:00pm Family-Owned Company | Wisconsin-Based | Career-Growth Opportunity Do you love solving tech puzzles, helping people, and being the hero when “turning it off and on again” just won't cut it? We're looking for an IT Support Specialist to join our fun, fast-paced, and down-to-earth team. If you have a passion for technology, a knack for troubleshooting, and a love for helping people, we want to hear from you! What You'll Do You'll be the go-to person for keeping our tech running smoothly and our people connected. From resetting passwords to setting up new workstations to giving remote offices a hand-you'll make the magic happen. Your mission includes: Supporting desktops, laptops, printers, phones, and AV equipment Troubleshooting Microsoft Office, Teams, Citrix, and our in-house systems Onboarding new hires and setting them up for success Documenting issues and resolutions like a pro Keeping our tech secure and our processes compliant Traveling to support remote locations (yes, some road-trip vibes included!) What You Bring to the Team A friendly, “how can I help?” attitude Strong problem-solving chops and a curious mind The ability to juggle multiple tasks without dropping the ball A desire to learn and grow in your IT career Confidence to take ownership and see things through Bonus points if you have: A 2-year technical degree or equivalent experience 1-3 years of help desk or IT support experience A solid grasp of Windows OS, Office Suite, and basic networking Why You'll Love It Here Work-life balance: 3-day weekends, every week! Incredible team: You'll support a tight-knit, supportive group that truly appreciates your work Wisconsin values: We're friendly, hardworking, and grounded Family-owned: You're not just a number-you're part of the family Career growth: Start here, grow here. We invest in our people Ready to turn your tech skills into an awesome career? Apply now and bring your talents to a company where your work truly matters-and where there's never a dull moment in IT!

SUMMARY The Level I Service Desk Technician's role is to ensure proper computer operation so that end users can accomplish business tasks. This includes receiving, prioritizing, documenting, and actively resolving end-user help requests and escalating incidents when considered appropriate and necessary to maintain SLA expectations. Problem resolution may involve the use of diagnostic and help request tracking tools, as well as requiring that the individual give in-person, hands-on help at the desktop level. Responsibilities Strategy & Planning Alert management to emerging trends in incidents. Acquisition & Deployment Deploy pre-packaged software using distribution tools and processes as requested by end users. Operational Management Provide first contact support of incoming requests to the service desk via telephone, web portal, email, and chat to ensure courteous, timely, and effective resolution of end-user issues. Build rapport and elicit problem details from service desk customers. Prioritize incidents and service requests according to defined processes to meet defined SLAs. Escalate incidents with accurate documentation to suitable technician, when required. Record, track, and document the service desk incident-solving process, including all successful and unsuccessful decisions made and actions taken, through to final resolution. Use remote tools and diagnostic utilities to aid in troubleshooting. Research solutions through internal and external knowledgebase as needed. Identify and learn appropriate software and hardware used and supported by the organization. Perform hands-on fixes at the desktop level when remote tools are not appropriate, including hardware repairs, delivery of peripherals, or other fixes as determined. Install antivirus software and ensure virus definitions are up to date. Perform preventative maintenance, including checking and cleaning of workstations, printers, and peripherals. Test fixes to ensure an incident has been adequately resolved. Develop help sheets and FAQ lists for end users. Contribute to technician knowledgebase as needed Reinforce SLAs to manage end-user expectations. Provide suggestions for continual improvement. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Formal Education & Certification Associates Degree or near completion of degree and/or 2 years equivalent work experience. Knowledge & Experience Knowledge of basic computer hardware, including desktop or laptop workstation setups, component replacement such as hard drives, video cards, power supplies or memory. Experience with desktop operating systems, including Windows 7 and Windows 10. Extensive application support experience with Microsoft Office. Working knowledge of a range of diagnostic utilities, including Process Explorer and Microsoft Sysinternals. Exceptional written and oral communication skills. Exceptional interpersonal skills, with a focus on rapport building, listening, and questioning skills. Strong documentation skills. Fluent English language. Personal Attributes Ability to conduct research into a wide range of computing issues as required. Ability to absorb and retain information quickly. Ability to present ideas in user-friendly language. Highly self-motivated and directed. Keen attention to detail. Proven analytical and problem-solving abilities. Ability to effectively prioritize and execute tasks in a high-pressure environment. Exceptional customer service orientation. Experience working in a team-oriented, collaborative environment. Work Conditions Part time or Internship with full time potential Sitting for extended periods of time. Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and other computer components. Lifting and transporting of moderately heavy objects, such as computers and peripherals. Some travel required to our various WI facilities outside Mayville, including Beaver Dam, Wautoma and Neillsville, with the possibility of travelling to out of state facilities.

Outlook Group is currently looking for a Desktop System Administrator to join our IT team. Outlook Group is an innovative manufacturer of labels, folding cartons, flexible packaging and contract packaging in Neenah, WI. We deliver time to our customers with consistent, high quality packaging products and services that make it easy to do business with us and give our customers time back in their day. **This position will be located onsite at our facility in Neenah, WI** Responsibilities: Manage the acquisition, setup, deployment and support for desktop and work center hardware (computers, laptops, printers) for all employees. Consult with users to determine hardware and software functional specifications. Coordinate, purchase and install desktop software (operating systems, Microsoft Office, custom applications and business support software). Maintain system inventory of desktop hardware assets. Provide help desk support in the following areas: desktop hardware, software, basic network connectivity and phones (including user orientation and training as needed). Troubleshoot and resolve problems with existing technology solutions in a timely fashion. Collaborate with business personnel and information technology team members. Maintain Active Directory, Exchange and Microsoft 365. Leverage Endpoint Central to keep servers and workstations current with critical monthly system patches/updates. Monitor system performance and availability using available tools to ensure best uptime availability. Manage vendor relations, working together on hardware and software purchases and issues that affect systems and/or availability. Partner with network administrator to maintain a secure network (antivirus, phishing tests, cybersecurity training, user awareness). Leverage, maintain and author technical documentation. Additional responsibilities may include: Partner with network administrator to service and maintain network, storage and system backups. Provide support for Outlook Group software (custom applications, SharePoint, ERP). Conduct research into current and emerging technologies to solve business needs. Qualifications: Bachelor's or associate's degree (in related field) preferred Minimum 3 years desktop support experience (ideally in manufacturing) Experience with Windows desktop and server software Experience with Exchange Hybrid, Active Directory, Microsoft 365 and VMWare Experience providing user support for Microsoft Office 365 Apps and other software products Ability to independently perform installation, configuration and system maintenance Driven to proactively problem solve windows desktop hardware and software issues Service oriented and effectively communicates with internal business customers What we offer you: Medical, Dental, Vision, Life and Disability Insurance 401K with company match PTO Education reimbursement Career development If this sounds like the opportunity you've been looking for, apply today!

Job Description Dollar Loan Center This position is responsible for providing caliber high-level daily support to all DLC Wisconsin (WI) Stores. In addition, this position is responsible for setting up WI-DLC new stores Technology and work with DLC-IT Team to make sure all new technology setups at the store level are fully deployed and Functional. Prime responsibility is also to support software, hardware, and network assistance. The Regional Technical Support Specialist must rely heavily on experience, knowledge, and judgement as well as pre-established procedure and instructions to identify, research, and resolve technical problems present through Help Desk tickets, and will document, track, and monitor the problems to ensure a timely resolution. Essential Duties and Responsibilities: Setting up new stores Technology. Work and coordinate with DLC-IT Team. Provide Technical Support throughout WI DLC stores location. Identify and support continuous improvement and innovation activity - opportunities to enhance or transform our hardware testing activities. Be a key point of support for the Operations teams on all technical issues. Communicate actively across all site teams, creating and updating process flows and work instructions as required. Be able to assist IT Team and provide support remotely throughout DLC network. Be able to travel to stores in 'DLC Tech van' around Wisconsin and take ownership of each store's daily IT operations including weekends. Troubleshoot and resolve trouble tickets related to issues with hardware, software, phones, and the network. Verify with the store and user that the issues have been resolved and update the ticketing system. Be a key point of support for the Operations teams on all technical issues. Communicate actively. Ability to complete multiple simultaneous projects in a timely manner. Assist DLC users in a professional and service driven manner. Follow internal DLC policies and procedures, as well as external compliance regulations to avoid vulnerabilities and ensure that DLC used technology meets compliance standards. Assist other members of the IT department to complete assignments, projects, to meet goals and objectives. Be able to provide weekly updates to reporting Manager. Develop and support test methods for testing new and refurbished hardware, including data collection. Manage confidential information. Regular and consistent attendance. Other duties as assigned. Must be able to work between 8:00 a.m. to 6:00 pm during Store's business hours. On-call availability on weekends rotation support schedule. Additional Duties: Additional duties are required when there are times that Wisconsin support is less and need to help with DLC other region IT support. Be able to support IT tickets SNV, NNV, Utah and Idaho remotely using remote access connections. Be able to help with DLC_ Facility when additional help is needed. Be able to perform monitoring and maintenance on all DLC workstations using Ninja One. Be able to perform Bitdefender monitoring and maintenance on all DLC workstations and support. Requirements for Education and/or Experience: Degree in Technology and related discipline required or equivalent experience. Proficiency in Microsoft Windows 11 Pro, Microsoft 365 Expertise in Microsoft Azure Cloud computing user's setup, Office 365 mailbox setup. Working knowledge of desktop hardware (laptops, workstations, printers, scanners, etc. Working knowledge with Network switches, Firewalls and Wireless devices. Specialized Knowledge, Skills, and Experience: Must be able to be self-starter with minimum supervision. Maintain valid Nevada driver's license and insurance. Good oral and written communication skills. Good investigative and customer service skills. Flexible with processes and the opportunity to create new processes. Able to adapt quickly. Friendly attitude and excellent interpersonal skills. Superior work ethic. Abilities: Requires ability to lift 35 pounds. Requires the ability to gather and analyze facts, to devise solutions to problems, to prepare clear and concise reports, follow instructions, attention to details and to perform with a high level of accuracy, completeness, and legal compliance. Ability to work in a team environment; work effectively with others, provide effective client service and public relations, display strong interpersonal and communication skills, both verbally and in writing, organize, prioritize, research, and plan. Ability to correctly interpret, explain and apply policies and procedures, understand, and follow oral and written instructions, ability to communicate clearly and concisely, both orally and in writing. Ability to establish and maintain cooperative working relationships with those contacted in the course of work; ability to interact with a variety of individuals from socio-economic, ethnic, and cultural backgrounds in sensitive or difficult situations. Requires repetitive movement, sitting, writing letters and memos, face-to-face discussions with individuals or teams, use of electronic mail, telephone conversations, contact with others (face-to-face, by telephone, or otherwise). Requires repeating the same physical activities or mental activities over and over; requires being exact or highly accurate, requires meeting strict deadlines. Requires work with external providers, customers or the public, work with others in a group or team, coordinating or leading others in accomplishing work activities. Requires travel to multiple sites and locations. What our employees are saying about us? "Great company to work for! I have a great schedule with great benefits and a 401k plan. would recommend this job to anyone." "There are a lot of opportunities to grow in this company." What are you waiting for? APPLY ALREADY! Dollar Loan Center is an Equal Opportunity Employer. We are committed to cultivating a culture where everyone feels welcomed, valued and respected. Dollar Loan Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. All offers of employment at Dollar Loan Center are contingent upon clear results of a thorough background check. Background checks will be conducted on all final candidates and on all employees who are promoted, as deemed necessary.

IT Plant Support Analyst - Join a Team That Keeps Operations Running Smoothly! Are you passionate about solving technical challenges and making an impact where it matters most? We're looking for an IT Plant Support Analyst who thrives in a fast-paced environment and enjoys variety in their day-to-day work. This is your chance to play a critical role in supporting both plant operations and corporate offices, ensuring technology runs seamlessly. What You'll Do + Be the go-to expert for break/fix support on hardware, phones, and network-connected equipment. + Set the stage for executive success by coordinating and managing conference room technology. + Own the service experience-manage tickets, walk-ins, and vendor relationships with confidence. + Keep things running smoothly through audits (printers, conference rooms) and inventory management. + Dive into imaging, Autopilot configuration, and Intune testing. + Travel between Green Bay and De Pere sites (vehicle required) and embrace hands-on work in a manufacturing setting-even on ladders and scissor lifts! What's in It for You + Visibility & Impact: Support executives and plant operations in a high-profile role. + Growth Potential: Long-term contract opportunities-previous contractors have extended well beyond initial terms. + Global Exposure: Collaborate on IT projects that span across teams and regions. + Dynamic Environment: No two days are the same-perfect for problem-solvers who love variety. What We're Looking For + 2-3 years of IT support experience (manufacturing environment preferred). + Strong critical thinking and problem-solving skills. + Ability to work independently and adapt to changing priorities. + Excellent time management and resourcefulness. + Familiarity with service management tools and documentation best practices. Schedule: 7:00 AM - 4:00 PM, first shift, 100% onsite with occasional remote on-call support. Contract: 6 months with potential extension. Job Type & Location This is a Contract position based out of Green Bay, WI. Pay and Benefits The pay range for this position is $20.00 - $25.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Green Bay,WI. Application Deadline This position is anticipated to close on Dec 19, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

This position will be based onsite in Marion, WI. As a member of the service desk team, the IT Service Specialist Lead is responsible for overseeing the daily operations of the IT service desk, ensuring efficient and effective support for end-users. This role involves managing incident and request resolution, maintaining high levels of customer satisfaction, and ensuring adherence to service level agreements (SLAs) for multi-facility manufacturer. The Service Desk Lead provides support and acts as a liaison between technical teams and users, coordinates escalations, and contributes to continuous improvement initiatives. Key responsibilities include mentoring Service Desk employees, completing tier 2 requests, and ensuring accurate tracking in ITSM system. ESSENTIAL JOB FUNCTIONS Lead and mentor service desk staff, fostering a collaborative and high-performance environment. Perform Service Desk support and utilize best practices for hardware and software problems related to Windows PCs and Macs. Troubleshoot issues for approved software packages including Teams, Office, Edge, and more. Monitor and manage ticket queues to ensure timely resolution of incidents and service requests. Develop and maintain documentation, procedures, and knowledge base articles. Analyze service desk performance metrics and implement improvements. Track IT assets in ITSM inventory Automate and develop desktop management tools and strategies Collaborate with IT teams to escalate and resolve complex technical issues. Ensure compliance with IT policies and service standards. SECONDARY JOB FUNCTIONS Assisting in performing software audits Instituting a culture of continual improvement for quality and efficiency Fostering and promoting an environment of collaboration Maintaining motivation and enthusiasm through development to drive a high-performance culture Working knowledge of Marion Body Work's product flow and manufacturing processes Performing other tasks as assigned KNOWLEDGE, SKILLS, & ABILITIES Strong customer service and communication skills. Proficiency in ITSM tools and service desk operations. Solid understanding of IT infrastructure, systems, and troubleshooting. Experience in customer service and technical support. · Ability to manage multiple priorities in a fast-paced environment. · Comfortable working from heights up to 40ft on a lift · Availability for occasional project work on Friday nights EDUCATION & EXPERIENCE · Associates degree preferred plus two (2) or more years of related enterprise service desk experience Certifications in M365, Intune, Active Directory and ITIL are a plus