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  • Information Technology Support Specialist I

    Vinci Construction USA 2.9company rating

    Information technology/support technician job in Nashua, NH

    Position Type: Full Time (40+) Pay Type: Salary Seasonal Work: No Northeast Paving Benefits: Company Paid Basic Life Insurance Company Paid Long Term Disability Policy Company Paid Vacation & Holiday Pay Company Paid Parental Leave Company Paid Maternity Leave Company Paid Employee/Family Assistance Program (EAP) Voluntary Medical & Vision Insurance Voluntary Dental Insurance Voluntary Short Term Disability Voluntary Supplemental Term Life Voluntary Accident, Legal, Hospital, Critical Illness Policies 401(k) Plan w/Employer Match Annual Company Stock Purchase Opportunities Discount Partnerships: Verizon, Ford, Perkspot Health and Wellness Benefits, including Monthly Gym/Fitness Incentives General Description Northeast Paving a division of Vinci Construction USA is seeking an IT Support Specialist I position on the Technology Team in Nashua, NH. The IT Support Specialist role involves providing end-user desktop support both remotely and in-person, handling Tier (1-2) support tickets, and working on technology implementation projects. Key Duties Create, review and triage support Tier (1-2) tickets on a timely basis Project work related to the implementation of new technology tools. Provide end-user desktop support via remote support tools or in person visits Provide excellent customer service by communicating professionally and effectively with users to understand their issues, provide updates on ticket status, and verify their concerns are addressed promptly. Install and configure new computers, monitors, and printers. Assist with system administration tasks, including server upgrades, updates, patches, deployments, architecture review / design and general best practices Create clear, concise process and system diagrams and other supporting documentation Coordinate with vendors to execute software and firmware upgrades Attend meetings as required and provides regular and accurate status information to project participants/department leadership -follow management guidance and adherence to policies Assist with other projects and tasks as required Identify issues requiring escalated support and route to the appropriate team or leadership. Identify recurring or unique issues, develop solutions, and verify successful implementation. Document and/or update documentation for identified issues, solutions, and procedures. Train and/or mentor junior team members. Share knowledge and best practices. Actively participate in team meetings and feedback sessions. Qualification Requirements General To perform this job successfully, an individual must be able to perform each key duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and Experience 3 + years of technical experience working with hardware/software Bachelor's degree or equivalent Experience Experience working in windows and virtualized environments Ability to utilize an ITSM system for change and incident management Microsoft training and related certifications are a plus Strong interpersonal, organizational and customer service skills Ability to work flexible/extended hours when requested or participate in an on-call schedule Able to work both independently and effectively with remote team members as necessary Physical Demands The following physical demands are representative of those that must be met to successfully perform the essential functions of this job: Periodic physical effort, including standing, is required during a regular work shift of at least eight hours per day. Employee must be able to periodically stand for extended periods of time, and to stoop, bend, and crouch as required to perform Key Duties. Lifting and transporting of moderately heavy objects (40 lbs). Drive to locations to assist users or deploy systems as needed Work Environment The work environment characteristics described below are representative of those that will be encounters while performing the essential functions of this job. Work is performed predominately indoors, although periodic visits to construction sites or asphalt manufacturing facilities will be required. Noise level in the office work environment is normal. Demonstrates Safety 1st It is important for members of our team to be actively involved in their own safety, while being considerate of fellow employees. Assess work environment for possible hazards and makes sure training is adequate to the task. Has proper personal protective equipment and tools, uses them appropriately for the given task. Speaks up if seeing an unsafe act Identifies and turns in near miss reports Asks for help, when needed, to perform tasks safely. Considers if there is a safer way to perform work and communicates. Northeast Paving is a division of Vinci Construction USA and is a full-service asphalt and construction company, capable of handling projects of every size and scope. Our list of services includes roadway construction, railway and bridge construction, asphalt manufacturing and paving, sitework and earthworks development. Every year, we plan and build hundreds of public and privately funded projects safely, successfully, and with an innovative approach to give our clients the greatest possible value for their investment. Vinci Construction USA is a $1.4B company with 3500 employees with (3) delegations including Hubbard Construction, Blythe Construction and Eurovia Atlantic Coast. We support a Drug-Free Workplace. EOE AA M/F/Vet/Disability are encouraged to apply.
    $70k-99k yearly est. 5d ago
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  • Information Technology Support Specialist

    LHH 4.3company rating

    Information technology/support technician job in Auburn, MA

    Service Desk/IT Support Specialist We're looking for an Onsite - IT Support Specialist for our client. If you have 5-10 years of experience in Ticketing tools like ServiceNow, Window, Linux, hardware and software troubleshooting domain then this is a great opportunity to grow your career with a company known for excellence. What You'll Do Provide technical support for hardware and software issues across PCs and laptops. Troubleshoot and resolve problems related to Windows and Linux operating systems. Manage and resolve IT service requests using ticketing tools such as ServiceNow. Install, configure, and maintain hardware components and software applications. Ensure timely resolution of incidents and maintain documentation of solutions. What You Bring (Must have) Hands-on experience with ticketing systems (e.g., ServiceNow). Strong knowledge of IT support processes, including hardware and software troubleshooting. Proficiency in Windows and Linux environments. Familiarity with PC and laptop hardware components. Excellent problem-solving and communication skills. Top performers are fast learners, strong team players, and committed to accuracy and inclusiveness. 📍 Location: Auburn, MA - Onsite 💵 Pay: $27 - $29/hr 📩 Apply now to take the next step in your It Support career! Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ******************************************* The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act • Los Angeles City Fair Chance Ordinance • Los Angeles County Fair Chance Ordinance for Employers • San Francisco Fair Chance Ordinance
    $27-29 hourly 5d ago
  • Network Support Technician

    Radgov Inc.

    Information technology/support technician job in Westborough, MA

    Title: Network Support Technician Fully Onsite Job Required experience in Windows Refresh, imaging, migration, and deployment. Troubleshoot and resolve incidents for desktops/laptops hardware and software issues. Installing and configuring County standard Hardware and Software Installing and maintaining hardware and computer peripherals. Installing and upgrading operating systems and computer software. Troubleshooting networking and connection issues. Advising on software or hardware upgrades. Analytical problem-solving abilities, proactive/positive team player, resourceful, innovative Demonstrate professional organization, documentation, communication, and interpersonal skills Proven multi-tasking skills, including ability to work effectively under pressure, handle heavy volumes and meet demanding deadlines
    $49k-66k yearly est. 5d ago
  • Chief Information and Technology Officer

    Commonwealth of Massachusetts 4.7company rating

    Information technology/support technician job in Boston, MA

    An Official website of the Commonwealth of Massachusetts Job Description - Chief Information and Technology Officer (2500082W) Chief Information and Technology Officer - (2500082W) Reporting to the Chief Administrative Officer, the Chief Information Officer (CIO) serves as the senior technology executive overseeing all information technology operations for the Department of Transportation (MassDOT). The CIO delivers strategic vision and leadership to ensure the agency's technology ecosystem-encompassing hardware, software, data, and third‑party services-is reliable, resilient, secure, and continuously modernized. By aligning MassDOT's IT roadmap with the Executive Office of Technology Services & Security Secretariat (EOTSS) standards and security directives, while fiercely advocating for the unique needs of transportation programs, the CIO enables safe, efficient, and innovative solutions that directly advance the agency's mission to deliver a world‑class, equitable, and sustainable transportation network for the Commonwealth. Duties and Responsibilities Develop and mature the security, risk management, and operational governance framework for MassDOT's technology environment, ensuring alignment with EOTSS directives while proactively mitigating cyber threats and enabling resilient, mission‑critical operations. Provide strategic leadership for IT modernization, portfolio management, and innovation initiatives; oversee the reliability, scalability, and security of hardware, software, data assets, and third‑party services to support safe and efficient transportation programs. Formulate annual and multi‑year IT budgeting strategies, capital investment plans, and resource allocation priorities; champion mission‑critical technology needs within the Capital Improvement Plan and operating budget while demonstrating fiscal stewardship and ROI. Direct enterprise architecture, standards, and procurement governance; ensure uniform policies, procedures, and best‑value contracting for hardware, software, network systems, and professional services to maximize interoperability, economies of scale, and cross‑agency utility. Lead talent acquisition, workforce development, and vendor management; build high‑performing IT teams and oversee contracts to deliver consistent, high‑quality support for transportation applications and infrastructure statewide. Perform business case development, cost‑benefit analysis, and performance measurement for all major technology investments; validate alignment with agency goals and Commonwealth‑wide efficiencies. Preferred Qualifications The CIO must possess knowledge of enterprise IT architecture, cybersecurity frameworks (e.g., NIS), cloud‑native platforms (Salesforce, ServiceNow, Snowflake, AWS, Office 365) and emerging artificial intelligence technologies; familiarity with Commonwealth procurement laws, EOTSS standards, and capital planning processes is essential. Required skills include strategic planning and roadmap development, budget formulation and justification, vendor negotiation for multi‑million‑dollar contracts, and risk‑based decision‑making under constrained resources; the CIO must excel at translating complex technical concepts into executive and public‑facing narratives. Key abilities encompass leading cross‑functional teams in a unionized environment, forging consensus among diverse stakeholders (Secretary, EOTSS, RMV, Highway), driving organizational change during legacy modernization, and maintaining 24/7 mission‑critical operations while proactively mitigating cyber threats that could disrupt statewide mobility and public safety. A finalist for this position must be able to pass a comprehensive background check including a criminal record check, Department of Revenue (DOR) check, and employment references. About MassDOT The 4,000+ employees of Massachusetts Department of Transportation (MassDOT) take great pride in connecting the Commonwealth's residents and communities. MassDOT is responsible for developing, implementing, and coordinating transportation policies and projects for the Commonwealth of Massachusetts and to efficiently plan, design, construct, and maintain a safe statewide transportation system which effectively meets the transportation needs of the Commonwealth. Information about MassDOT's inclusive culture and career opportunities can be found at mass.gov/massdot-careers . MassDOT's divisions include Highway, Registry of Motor Vehicles, Aeronautics, and Rail & Transit. Headquarters (Planning & Enterprise Services) provides business and administrative support and policy leadership for each of the four (4) divisions. Qualifications Minimum Entrance Requirements This requisition will remain open until filled; however, first consideration will be given to those applicants that apply within the first 14 days. Current MassDOT employees should use their internal MassCareers account to apply. All job applications must be submitted online through MassCareers to be considered. Please provide a complete, accurate and current resume / application for MassDOT to review in order to determine if your submitted materials meet the minimum entrance requirements for the position. Applicants must have at least (A) seven (7) years of full-time or, equivalent part‑time, professional, administrative, supervisory, or managerial experience in IT administration or IT management, of which (B) at least four (4) years must have been in a managerial capacity. Benefits When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future. Contact Information For questions regarding the job posting, please email the MassDOT Talent Acquisition Team at *********************************. For general questions regarding MassDOT, call the Human Resources Service Center at ************. For a disability‑related reasonable accommodation or alternative application method, call Lucy Bayard, ADA Coordinator, at ************. Equal Opportunity / Affinity Statement An Equal Opportunity / Affluent Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self‑select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role. Job Details Primary Location United States-Massachusetts-Boston-10 Park Plaza Job Information Systems and Technology Agency Massachusetts Department of Transportation Schedule Full‑time Shift Day Number of Openings 1 Salary 139,149.89 - 232,947.43 Yearly If you have Diversity, Affluent Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator : Derrick Mann - ********** Other Notes Bargaining Unit : M99-Managers (EXE) Confidential : No Potentially Eligible for a Hybrid Work Schedule : No #J-18808-Ljbffr
    $82k-123k yearly est. 6d ago
  • Global Office Operations & Exec Support Lead

    Monte Rosa Therapeutics Inc.

    Information technology/support technician job in Boston, MA

    A leading biopharmaceutical company is seeking an Associate Director of Global Office Operations in Boston, MA. This role entails overseeing all office operations globally, managing a team of Executive Assistants, and ensuring efficient support for senior leadership. The ideal candidate should have a strong background in office management with 10-15 years of relevant experience, focusing on global processes and team leadership. The position offers an opportunity to impact organizational effectiveness and operational excellence. #J-18808-Ljbffr
    $80k-110k yearly est. 6d ago
  • Fleet Management Support Specialist

    Crown Equipment Corporation 4.8company rating

    Information technology/support technician job in Boston, MA

    : Crown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. As one of the world's largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient and ergonomic lift truck possible to lower their total cost of ownership. Responsibilities Responsible for driving end-user adoption of Crown InfoLink products. Helps customer develop and implement best practices and standard operating procedures. Prepare internal and external customers for a successful implementation by planning, training and managing support service processes. Develop and support the retail network to provide web-user and operator trainer training. Deliver, develop, and support the retail network with conducting business reviews and consulting with end users on sustaining use and improvement processes. Analyze Crown InfoLink data and make recommendations on action steps. Participate in sales calls and demos to the extent that it relates to the after-sale support. Quote, sell, and provide Crown InfoLink support services. Minimum Qualifications 2-4 years related experience Associate degree (Business) Must have valid driving privileges Extensive travel & overnight stays (over 20%) Preferred Qualifications Lead and effectively garner customer support to achieve customer objectives. Good communication skills both verbal and written. Good computer, organizational, interpersonal, and motivational skills. Basic IT wireless knowledge. Work Authorization: Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire. No agency calls please. Compensation and Benefits: Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more. EOE Veterans/Disabilities
    $46k-59k yearly est. 4d ago
  • IT Analyst - Manufacturing Systems

    Insight Global

    Information technology/support technician job in Woburn, MA

    Key Responsibilities Support business operations and development initiatives for the analysis, design & implementation of manufacturing IT solutions (MES, LIMS, SCADA, IoT, Data Historian) Functionally oriented Identify technical issues and communicate effectively across teams Required Experience: 6+ years in Business Analysis roles Manufacturing background req MES experience is a plus Must be a US Citizen or US Permanent Resident Bachelor's degree in Computer Science, Information Technology, or a related field required
    $76k-104k yearly est. 3d ago
  • IT Technician

    Everglade Works

    Information technology/support technician job in Boston, MA

    Job Title: Remote IT Technician Company: Everglade Works Type: Full-Time | Remote We are Everglade Works an innovative IT solutions company known for solving complex technical challenges and keeping systems flowing like a dream. Our clients rely on us for smart, scalable tech support, and our people are the reason we deliver. We don't just hire techs we bring on technicians who think like engineers and support like pros. What You'll Be Doing You'll be the go-to IT expert remotely supporting our internal team and external clients across various systems. You'll troubleshoot like a champ, maintain systems like a pro, and explain complex tech in a way that even your grandma would get . Here's what your day-to-day might look like: Provide top-tier remote technical support for hardware, software, and network issues Install, configure, and maintain workstations, laptops, VPNs, and remote tools ️ Troubleshoot system errors and outages like a detective on a mission Set up and manage user accounts, permissions, and device configurations Monitor and support cybersecurity tools, patch updates, and backups Document resolutions, create internal knowledge base articles, and keep logs updated Work closely with our Support Lead and other departments to solve issues and improve operations Stay up to date on the latest IT trends and bring proactive solutions to the table What We are Looking For We are not just looking for someone who can reset passwords (although, yeah you'll do that too). We want someone who gets excited about solving problems and making tech work better for people. 2+ years of experience as an IT Technician or similar role Strong knowledge of Windows and MacOS environments Comfortable with remote support tools (TeamViewer, AnyDesk, Remote Desktop, etc.) Working knowledge of cloud platforms like Google Workspace or Microsoft 365 Experience troubleshooting printers, VPNs, networking issues, and firewalls Great communicator verbal and written (we love clarity!) You're a self-starter, highly organized, and cool under pressure Bonus points if you have experience with help desk ticketing systems (like Freshdesk, Zendesk, or Jira) What's In It for You Competitive salary (we don't lowball) Monthly remote work stipend Career growth opportunities you grow, we grow Work with a team that actually gets tech Flexible hours you manage your day Paid time off + paid holidays Health, dental, and vision insurance (US-based employees) How to Apply Ready to bring your IT skills to a team that values you and your ideas? Click Apply Now and lets get the conversation started. Were excited to meet you. Everglade Works is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
    $36k-71k yearly est. 60d+ ago
  • IT Technician Boston

    Hightouchtalentsolutions

    Information technology/support technician job in Boston, MA

    IT Field Technician We are in search for a IT Field Technician to join the dynamic team of professionals providing world class IT services to its clients in the Boston, MA. This is a great opportunity for a self-starter with a proven track record to develop, implement, and support various initiatives in the area of IT Support.Responsibilities: Attending customer support requests via phone, email or in person. Performing server and network troubleshooting remotely and on site Doing application deployments Follow change control process Managing servers and network equipment Document and follow procedures Work on projects and tasks assigned in a timely manner Be available for emergencies and scheduled tasks during off business hours Be available for off hours on-call rotation. On-site visits to client site as needed Qualifications: Previous experience in IT, customer service, or other related fields Ability to build rapport with clients Strong troubleshooting and critical thinking skills Positive and professional demeanor Other Details about the Job This is a Full-Time position. All standard benefits are included such as medical/dental/vision insurance and vacation time. We encourage and reward professional certifications
    $36k-71k yearly est. 56d ago
  • IT Deployment Technician

    Able Associates

    Information technology/support technician job in Worcester, MA

    Job Description IT Deployment Technician (PC Imaging & On-Site Setup) Entry-Level Friendly | Paid Training | Hands-On Tech Experience We're looking for a reliable, tech-savvy individual to join our deployment team supporting large-scale PC and laptop rollouts. This is a great opportunity for someone with a background in computer use, technical deployments, or hands-on IT support who wants to build real-world experience-no formal IT resume required. If you're comfortable working with PCs, Microsoft O365, and online applications, we'll provide the training you need to succeed. What You'll Be Doing This role is split into two main areas: PC Imaging & Prep Unpack PCs and laptops and connect them to our imaging lab Install new system images on equipment Rebox and bundle devices for delivery to customer sites On-Site Deployment & Delivery Deliver equipment to customer locations using company HUB vans Unbox and set up equipment at client sites when required Return packaging materials to HQ after deployment Work in teams of two for larger deployments (12+ units); smaller deployments may be handled independently Bonus Skills (Not Required) PC imaging experience Microsoft troubleshooting Familiarity with antivirus software Basic networking or deployment experience What We're Looking For Comfortable using PCs, Microsoft O365, and online applications Some background in computer work, technical deployment, or related hands-on experience Reliable, organized, and able to follow technical procedures Willingness to travel to client sites as needed Valid driver's license preferred Training & Growth We provide hands-on training and ongoing support from our Logistics Manager and Project Managers. Team members are regularly exposed to additional technologies and network fundamentals, making this a strong stepping stone for future IT or technical roles. Job Types: Full-time, Contract, Temporary Education: High school or equivalent (Required) Willingness to travel: 25% (Preferred) Work Location: In person
    $36k-73k yearly est. 18d ago
  • IT Technician

    E&R Laundry and Dry Cleaners

    Information technology/support technician job in Manchester, NH

    We are currently searching for an Information Technology (IT) Technician who is eager to grow, solutions-oriented, and a team player. This is a junior-level, hands-on role with responsibilities spanning hardware, software, and network support. Some professional IT experience is required, but we are willing to train the right candidate. Responsibilities Include (but are not limited to): Troubleshoot and repair PC hardware and software Maintain and service over 125 computers across the facility Provide basic network troubleshooting Operate and support CCTV systems and IP-based telephony Assist with database troubleshooting (SQL and/or FoxPro experience a plus) Train users on PC-related systems and applications Configure and deploy mobile devices with company-specific apps Perform general maintenance and cleaning of PCs Support barcode and RFID system functionality Participate in limited "on-call" availability for urgent support issues
    $31k-60k yearly est. 60d+ ago
  • Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time

    U.S. Navy 4.0company rating

    Information technology/support technician job in Worcester, MA

    About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $34k-45k yearly est. 4d ago
  • IT Systems Administrator

    New Hampshire Public Radio 3.9company rating

    Information technology/support technician job in Concord, NH

    Job Description New Hampshire Public Radio (NHPR) is seeking an experienced network and systems administrator to join our technology team. The IT Systems Administrator will be responsible for the administration, maintenance and repair of computer hardware, software, and cloud systems necessary to support the operations of New Hampshire Public Radio. This is a full-time, exempt, on-site role based in Concord, NH, reporting to the Director of Technology. The starting salary range for this position is $65,400 - $85,000 based on experience. We also consider internal equity, among other factors, when deciding compensation. Essential Duties Include: Support, install, configure, and maintain VMware vSphere 8, Microsoft Server, and desktop operating systems. Diagnose and resolve technical issues, outages, and system failures to minimize disruptions and provide technical support to users. Support FortiGate firewall and Cisco Meraki switch infrastructure. Manage Microsoft 365, Entra, Azure, and Intune environments. Additional Duties and Responsibilities Include: Participate, implement, and maintain security measures on identities, network, compute, storage, and broadcast infrastructure. Maintain CrowdStrike endpoint protection and vulnerability scanning. Manage Veeam backup of on-premises and cloud resources and assist in developing and maintaining disaster recovery plans. Participate in the assessment, specification, and implementation of hardware and cloud solutions. Provide user and systems support as part of a rotating on-call 24/7/365 support structure. Develop and/or maintain department procedures and documentation for applications and hardware. Manage cloud phone and messaging systems. Work with broadcast engineering team to support IP-based broadcast equipment and infrastructure; training provided. Other duties as assigned. Qualifications: Associate's degree and two years of relevant experience, including in the administration of virtual servers, networks, and a variety of cloud applications. Demonstrated knowledge of computer networking and switch configuration. Hands-on experience with Microsoft 365 administration. Hands-on experience with firewalls, Fortinet or SonicWall preferred. Some scripting experience is a plus. Strong analytical and diagnostic skills to identify and resolve complex technical issues. Diligence in managing system configurations, security settings, and documentation. Record of providing excellent customer service. Excellent communication, organizational, and time management skills. Ability to work effectively both independently and collaboratively. A valid driver's license and satisfactory motor vehicle record. Ability to lift up to 50 pounds. However, we know there are great candidates who may not have all these qualities or who have important skills we may not have outlined above. If this is you, do not hesitate to apply and tell us about yourself Compensation & Benefits: This is a full time, exempt position and the salary range for this role is $65,400 to $85,000 annually. NHPR offers a generous benefits package that includes health and dental insurance; company-paid short and long-term disability; flexible spending accounts; 403(b) savings plan with a company match; and a free on-site fitness center. Employees are entitled to three weeks of vacation time and 14 paid holidays, as well as paid sick and parental leave. Things to Know About Us: NHPR is the state's foremost news organization, focused on producing accountability journalism and engaging deeply with the diverse communities and people of the Granite State. For 40 years, NHPR has produced incisive local news on the radio and emerging audio platforms, complementing the national and global reporting of our partners at NPR. NHPR is the winner of multiple National Edward R. Murrow Awards for overall excellence from 2015 through 2023 and a finalist for the 2024 Pulitzer in Audio Journalism. We make nationally prominent podcasts - including Bear Brook, Outside/In, Civics 101 and Document - and have a fast-growing footprint in digital and social media. We have over 23,000 member households, over 60% of which are sustaining members. We seek people who are approachable, collaborative, empathetic, optimistic, and solution-minded. Together, we are building a culture based on earned trust, transparency, equity and inclusion. We hold ourselves accountable to our goals and our values. NHPR is intent on being public radio for all of New Hampshire, and to expanding our audience and advancing our mission and vision by deepening our engagement with diverse people and communities across the state and beyond our borders. To Apply: Please apply on the job opportunities page of our website, NHPR.org, or through this link: ********************************** Include a Resume NHPR is proud to be an Equal Employment Opportunity employer committed to a diverse and dynamic workplace. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Job Posted by ApplicantPro
    $65.4k-85k yearly 10d ago
  • IT Operations Technician

    Lasell University 4.1company rating

    Information technology/support technician job in Newton, MA

    JOB DESCRIPTION Job Title: IT Operations Technician Division: Administration and Finance Department: Information Technology Reports to: IT Operations Manager Employment Status: 40 hours per week JOB SUMMARY: The IT Operations Technician is primarily responsible for effective support, preventative maintenance, and consultation for the following areas: faculty and staff desktop technology for technology issues and requests including desktop computers, laptops, mobile devices, printers, copiers, software (including installs), helpdesk call and ticket monitoring, student worker coordination, basic network troubleshooting, digital and analog audiovisual/multimedia systems and services; event and meeting space technology; event planning, coordination, and support; conferencing and collaboration services (e.g. video, web, and teleconferencing); videography and streaming services; lecture and content capture services and many other devices. This position is 100% based on-campus in Newton, MA PRINCIPAL DUTIES AND RESPONSIBILITIES: The statements below are intended to describe the principal duties of the person or persons assigned to this job. They are not intended to be an exhaustive list of all job duties and responsibilities. Lasell University has the right to add or change job responsibilities at any time. Answer phone/email/ticketing requests for support and log all support requests in the ticketing system Computer setup for new hires, moves, and changes (file migration, user preferences, etc.) Deploy and maintain network printers Provide "fixes" and modifications of installed software Assist Infrastructure technicians by providing basic networking troubleshooting and assistance in hardware repair/replacement Troubleshooting and maintain classroom and multimedia technologies and AV equipment Provide AV setup and support for events and meetings Maintain public and lab computing spaces Collaborate on the creation and testing of computer/OS images for faculty and staff computers Utilize Intune to display software packages and updates Create and maintain knowledge base articles Responsible for asset management and physical & digital security of desktop and mobile technology Maintain Physical Security of computers Provide guidance and support to IT student workers Diagnose & replace computer components Other duties as assigned MINIMUM KNOWLEDGE AND SKILLS REQUIRED BY THE JOB: Education level: Bachelor's degree in Information Technology field or 2 years relevant work experience. Technology skills: * Comprehensive understanding of PC and Mac hardware and experience performing substantial repairs on desktop computers and laptops * Intermediate (2+ years) PC/Mac/Printer Hardware configurations and troubleshooting * Experience installing and troubleshooting software and hardware * Knowledge of desktop security/networking and standards and working knowledge of local area networks (wired/wireless) * Experience delivering tier 2-3 desktop support to end users in a mixed Windows and Mac environment * Experience with troubleshooting Extron AV systems * Experience with wired/wireless microphone systems, audio amplification and PA systems * Experience using TeamDynamix or similar ITSM tool * Experience with LDAP, Active Directory and group policies, data recovery tools, DHCP, and DNS * Experience with Intune * Familiarity with Microsoft Office applications Other Skills/Requirements of the Job: * 2+ years related experience * Strong technical troubleshooting and resolution skills with demonstrated ability to learn new skills quickly and strong research and analytical skills for more complex issues/problems * Must be able to work independently on complex work with minimal direction as well as collaboratively within a team setting as either participant or leader * Strong communication, collaboration, organizational and time management skills including the ability to multi-task, prioritize, and independently manage a changing workload in a wide variety of settings and situations * Proven ability to perform well under stress when confronted with emergency, critical or unusual customer situations | ability to maintain a strong sense of urgency | appropriate use of judgment as to when to escalate difficult situations or seek guidance * Ability to follow up on assignments from IT Operations Manager and complete tasks in a timely manner * Attentive to detail and documents work as well as communication with clients through ticket tracking system (TeamDynamix) * Demonstrated ability to deliver professional customer service * Ability to work occasionally adjusted work hours during peak academic periods and special events CERTIFICATION, REGISTRATION OR LICENSURE REQUIRED BY THE JOB: * Desktop support related certifications such as: MSCE, A+, Network +, CCNA, ACMT a plus PHYSICAL AND VISUAL REQUIREMENTS OF THE JOB: * (Pick the one from each category that best suits this position): Physical Effort: ___Average physical effort with some handling of light weights such as supplies or materials on an infrequent basis. (10 - 15 lbs.) ___ Occasionally an above average amount of physical effort including consistent standing, lifting and carrying light to moderately heavy materials or equipment. __x_ High level of physical effort such as pushing, pulling, bending, lifting and carrying heavy objects. (Over 50 lbs.) Visual: ___ Average visual effort with infrequent exposure to visually demanding work. __x_ Above average visual effort with frequent exposure to visually demanding work involving detailed work. ___ High level of visual effort with continuous exposure to highly detailed work requiring substantial concentration. What is the extent of exposure to unpleasant work conditions required in carrying out job duties? Check Only One from each category. __x_ Work performed in an environment with correctable conditions such as lighting and room temperature. ___ Work performed in an environment requiring occasional exposure to weather extremes, fumes , odors and/or noise. ___ Work performed in an environment requiring constant exposure to weather extremes, fumes, odors and/or loud noise Hazards: __x_ Normally, no exposure to job hazards; probability of injury is remote. ___ Occasional exposure to job hazards, resulting in some injury, lost time, or threatening to one's personal health. ___ Frequent exposure to job hazards, resulting in injury, lost time, total disability or death.
    $54k-63k yearly est. 41d ago
  • IT Systems Administration JOB Training Program

    Year Up United 3.8company rating

    Information technology/support technician job in Boston, MA

    Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Harvard University, Wayfair, Salesforce, or Wellington Management among other leading organizations in the Greater Boston area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U. S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelorʼs degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Banking - Business Operations - IT Support - Investment Operations - Project Management - Network Security & Support Get the skills and opportunity you need to launch your professional career. 75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year.
    $38k-48k yearly est. 5d ago
  • IT Access & Provisioning Analyst II

    Commonwealth of Massachusetts 4.7company rating

    Information technology/support technician job in Chelsea, MA

    A state governmental agency in Chelsea, Massachusetts is seeking an Accounts Management Analyst II to manage employee provisioning and deprovisioning, ensure timely completion of requests, and support end-users with IT issues. The ideal candidate should have extensive experience in technical support, strong knowledge in Windows, Azure, and service management tools like ServiceNow, along with excellent problem-solving and communication skills. This full-time role offers a salary range between $77,290 and $116,401 annually. #J-18808-Ljbffr
    $77.3k-116k yearly 3d ago
  • IT Deployment Technician

    Able Associates

    Information technology/support technician job in Worcester, MA

    IT Deployment Technician (PC Imaging & On-Site Setup) Entry-Level Friendly | Paid Training | Hands-On Tech Experience We're looking for a reliable, tech-savvy individual to join our deployment team supporting large-scale PC and laptop rollouts. This is a great opportunity for someone with a background in computer use, technical deployments, or hands-on IT support who wants to build real-world experience-no formal IT resume required. If you're comfortable working with PCs, Microsoft O365, and online applications, we'll provide the training you need to succeed. What You'll Be Doing This role is split into two main areas: PC Imaging & Prep Unpack PCs and laptops and connect them to our imaging lab Install new system images on equipment Rebox and bundle devices for delivery to customer sites On-Site Deployment & Delivery Deliver equipment to customer locations using company HUB vans Unbox and set up equipment at client sites when required Return packaging materials to HQ after deployment Work in teams of two for larger deployments (12+ units); smaller deployments may be handled independently Bonus Skills (Not Required) PC imaging experience Microsoft troubleshooting Familiarity with antivirus software Basic networking or deployment experience What We're Looking For Comfortable using PCs, Microsoft O365, and online applications Some background in computer work, technical deployment, or related hands-on experience Reliable, organized, and able to follow technical procedures Willingness to travel to client sites as needed Valid driver's license preferred Training & Growth We provide hands-on training and ongoing support from our Logistics Manager and Project Managers. Team members are regularly exposed to additional technologies and network fundamentals, making this a strong stepping stone for future IT or technical roles. Job Types: Full-time, Contract, Temporary Education: High school or equivalent (Required) Willingness to travel: 25% (Preferred) Work Location: In person
    $36k-73k yearly est. 5d ago
  • IT Technician

    E&R Laundry and Dry Cleaners

    Information technology/support technician job in Manchester, NH

    Job Description We are currently searching for an Information Technology (IT) Technician who is eager to grow, solutions-oriented, and a team player. This is a junior-level, hands-on role with responsibilities spanning hardware, software, and network support. Some professional IT experience is required, but we are willing to train the right candidate. Responsibilities Include (but are not limited to): Troubleshoot and repair PC hardware and software Maintain and service over 125 computers across the facility Provide basic network troubleshooting Operate and support CCTV systems and IP-based telephony Assist with database troubleshooting (SQL and/or FoxPro experience a plus) Train users on PC-related systems and applications Configure and deploy mobile devices with company-specific apps Perform general maintenance and cleaning of PCs Support barcode and RFID system functionality Participate in limited "on-call" availability for urgent support issues
    $31k-60k yearly est. 20d ago
  • Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time

    U.S. Navy 4.0company rating

    Information technology/support technician job in Manchester, NH

    About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $32k-41k yearly est. 4d ago
  • IT Systems Administrator

    New Hampshire Public Radio 3.9company rating

    Information technology/support technician job in Concord, NH

    New Hampshire Public Radio (NHPR) is seeking an experienced network and systems administrator to join our technology team. The IT Systems Administrator will be responsible for the administration, maintenance and repair of computer hardware, software, and cloud systems necessary to support the operations of New Hampshire Public Radio. This is a full-time, exempt, on-site role based in Concord, NH, reporting to the Director of Technology. The starting salary range for this position is $65,400 - $85,000 based on experience. We also consider internal equity, among other factors, when deciding compensation. Essential Duties Include: Support, install, configure, and maintain VMware vSphere 8, Microsoft Server, and desktop operating systems. Diagnose and resolve technical issues, outages, and system failures to minimize disruptions and provide technical support to users. Support FortiGate firewall and Cisco Meraki switch infrastructure. Manage Microsoft 365, Entra, Azure, and Intune environments. Additional Duties and Responsibilities Include: Participate, implement, and maintain security measures on identities, network, compute, storage, and broadcast infrastructure. Maintain CrowdStrike endpoint protection and vulnerability scanning. Manage Veeam backup of on-premises and cloud resources and assist in developing and maintaining disaster recovery plans. Participate in the assessment, specification, and implementation of hardware and cloud solutions. Provide user and systems support as part of a rotating on-call 24/7/365 support structure. Develop and/or maintain department procedures and documentation for applications and hardware. Manage cloud phone and messaging systems. Work with broadcast engineering team to support IP-based broadcast equipment and infrastructure; training provided. Other duties as assigned. Qualifications: Associate's degree and two years of relevant experience, including in the administration of virtual servers, networks, and a variety of cloud applications. Demonstrated knowledge of computer networking and switch configuration. Hands-on experience with Microsoft 365 administration. Hands-on experience with firewalls, Fortinet or SonicWall preferred. Some scripting experience is a plus. Strong analytical and diagnostic skills to identify and resolve complex technical issues. Diligence in managing system configurations, security settings, and documentation. Record of providing excellent customer service. Excellent communication, organizational, and time management skills. Ability to work effectively both independently and collaboratively. A valid driver's license and satisfactory motor vehicle record. Ability to lift up to 50 pounds. However, we know there are great candidates who may not have all these qualities or who have important skills we may not have outlined above. If this is you, do not hesitate to apply and tell us about yourself Compensation & Benefits: This is a full time, exempt position and the salary range for this role is $65,400 to $85,000 annually. NHPR offers a generous benefits package that includes health and dental insurance; company-paid short and long-term disability; flexible spending accounts; 403(b) savings plan with a company match; and a free on-site fitness center. Employees are entitled to three weeks of vacation time and 14 paid holidays, as well as paid sick and parental leave. Things to Know About Us: NHPR is the state's foremost news organization, focused on producing accountability journalism and engaging deeply with the diverse communities and people of the Granite State. For 40 years, NHPR has produced incisive local news on the radio and emerging audio platforms, complementing the national and global reporting of our partners at NPR. NHPR is the winner of multiple National Edward R. Murrow Awards for overall excellence from 2015 through 2023 and a finalist for the 2024 Pulitzer in Audio Journalism. We make nationally prominent podcasts - including Bear Brook, Outside/In, Civics 101 and Document - and have a fast-growing footprint in digital and social media. We have over 23,000 member households, over 60% of which are sustaining members. We seek people who are approachable, collaborative, empathetic, optimistic, and solution-minded. Together, we are building a culture based on earned trust, transparency, equity and inclusion. We hold ourselves accountable to our goals and our values. NHPR is intent on being public radio for all of New Hampshire, and to expanding our audience and advancing our mission and vision by deepening our engagement with diverse people and communities across the state and beyond our borders. To Apply: Please apply on the job opportunities page of our website, NHPR.org, or through this link: ********************************** Include a Resume NHPR is proud to be an Equal Employment Opportunity employer committed to a diverse and dynamic workplace. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
    $65.4k-85k yearly 5d ago

Learn more about information technology/support technician jobs

How much does an information technology/support technician earn in Pelham, NH?

The average information technology/support technician in Pelham, NH earns between $25,000 and $62,000 annually. This compares to the national average information technology/support technician range of $31,000 to $66,000.

Average information technology/support technician salary in Pelham, NH

$39,000
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