IT Field Technician
Information technology/support technician job in Novi, MI
Job title: IT Field Technician
Duration: 12+ months
Location: Novi, MI (Would be traveling to various local hospitals), mileage reimbursement would be paid from hospital to hospital.
Note: Must live within a 30-minute commute to Novi, MI
Principal Duties and Responsibilities:
Participates in providing support to customers by resolving semi-complex technical account and connectivity problems.
Participates in maintaining documented log of incidents and requests so that recurring problems can be reported to functional areas.
The IT Technician performs semi-complex work within technical or paraprofessional area.
Effectively identifies issues as they occur and takes appropriate steps to solve them in situations where the problem is not difficult or complex.
Documents and refers complex, unusual problems to other support teams.
Required Skills & Experience:
Must have 2-3+ years of IT Field Support experience (Client/customer facing)
One to three (1-3) years of successful experience in the area of Access Management, Help Desk, Service Desk, or IT Support responsibilities required.
Basic account management skills and knowledge in regard to the creation, modification and termination of user accounts across multiple platforms.
Preferred Skills & Experience:
Five (5) years or more experience working in a 24/7/365 Health Care environment Access Management, Help Desk, Service Desk, or IT Support position using phone and email to provide direct end-user support and account management, preferred.
ServiceNow ITSM tool usage, Mainframe knowledge, general account administration and Microsoft Active Directory administration experience highly preferred
Education:
HS Diploma or equivalent.
Preferred education:
Associates degree, bachelor's degree or 2 years of vocational technical training preferred.
Computer IT Support Technician (MSP Experience Preferred)
Information technology/support technician job in Brighton, MI
Creative Programs & Systems (CPS)
Brighton, MI
(On-site)
Full-Time | Mid-Advanced Level
Creative Programs & Systems (CPS) is seeking an experienced IT Support Technician to join our team. The ideal candidate has prior experience working for a Managed Service Provider (MSP) and possesses strong knowledge of servers, networking, Microsoft 365, and general IT best practices. This position involves supporting multiple business clients across Michigan and the U.S., providing both remote and on-site technical assistance.
Responsibilities:
Provide Tier 1-3 technical support for workstations, servers, and network systems across client environments
Troubleshoot and resolve issues with Active Directory, DNS, DHCP, Group Policy, and file/print services
Manage Microsoft 365 environments, including Exchange, Teams, SharePoint, and user administration
Perform network configuration and troubleshooting (firewalls, switches, routers, VPNs, VLANs)
Deploy, monitor, and maintain backup and disaster recovery solutions
Configure and maintain Windows Server environments (2012-2022) and virtual machines (Hyper-V, VMware)
Implement security best practices, including patching, MFA, endpoint protection, and password management
Monitor RMM tools for alerts, system performance, and automated maintenance tasks
Document procedures, client configurations, and issue resolutions accurately in ticketing systems
Provide occasional on-site support for client installations, upgrades, and troubleshooting
Requirements:
3+ years of IT support experience, preferably in an MSP environment
Strong understanding of Windows Server, networking fundamentals, and Microsoft 365 administration
Familiarity with ConnectWise, N-able, or similar RMM and PSA tools preferred
Ability to manage multiple client environments and prioritize support tickets efficiently
Excellent problem-solving and communication skills
Valid driver's license and reliable transportation for client visits
Preferred Certifications:
CompTIA A+, Network+, or Security+
Microsoft Certified: Modern Desktop Administrator or Azure Administrator
Any other relevant vendor certifications (Cisco, VMware, etc.)
Why Join CPS:
CPS has supported businesses throughout Michigan and across the U.S. for over 30 years with professional IT services, computer consulting, and software development. We are a small, family-owned company that values integrity, learning, and teamwork. We offer competitive pay, professional growth opportunities, and a work environment built on respect and excellence.
To Apply:
Submit your resume and a brief cover letter detailing your IT support experience to **************.
Head of IT - Support/Governance/Controls
Information technology/support technician job in Farmington Hills, MI
TITLE: Head of IT Support (Governance, Security, and Planning)
DEPT: Information Technology
The Head of IT Support provides oversight of IT Governance, Security, and Strategic Planning. This role ensures that IT operates in alignment with corporate goals, regulatory requirements, and industry best practices. The Head of IT Support is responsible for building a strong governance framework, protecting the enterprise through effective cybersecurity, and enabling the long-term success of IT through planning and portfolio management.
Key Responsibilities
Lead IT Governance, Security, and IT Planning & Management functions.
Develop and enforce IT policies, standards, and compliance frameworks.
Oversee the enterprise cybersecurity program, including risk assessments, threat management, and incident response.
Partner with senior leadership to define IT strategy, budgets, and long-term investment plans.
Drive IT portfolio management, prioritizing initiatives based on business value and risk.
Monitor IT performance through reporting and metrics, ensuring accountability across the IT organization.
Coordinate with the Head of IT Delivery to ensure that governance and security requirements are built into IT services.
Lead disaster recovery, business continuity, and risk management planning.
Manage relationships with auditors, regulators, and external partners for security and compliance.
Qualifications
Strong knowledge of IT governance frameworks (COBIT, ITIL), compliance regulations, and cybersecurity best practices.
Demonstrated ability to align IT strategy with business priorities.
Financial acumen in IT budgeting, cost control, and portfolio management.
Excellent leadership, analytical, and communication skills.
Education: Bachelor's degree in Information Systems, Cybersecurity, Business Administration, or related field.
Experience: 10+ years of IT leadership experience with emphasis on governance, security, and planning.
Information Technology Specialist
Information technology/support technician job in Troy, MI
About Us
E7 Solutions is a technology partner helping teams work smarter across the tools they love. As an Atlassian Platinum Solution Partner and a Superhuman partner, we deliver seamless integrations, process improvements, and scalable collaboration environments. Our growing network of partnerships ensures clients stay connected, efficient, and ready for what's next.
Our core values underscore our work, and our unique culture is at the heart of our motivation. E7 embraces a remote-friendly culture built on trust, balance, and collaboration. We bring together distributed talent with a strong local presence in Troy, Michigan - proving that innovation and connection can thrive anywhere. We strongly believe in the philosophy that "to conquer every mountain, we must go as a team." This commitment to teamwork has earned us recognition, including being awarded Crain's Coolest Places to Work in recent years.
E7 is a privately-owned firm headquartered in Troy, Michigan and serves clients both domestically and globally.
About the Role
The Information Technology Specialist will be responsible for the administration, configuration, and support of the company's core business applications, including Microsoft 365 Business Premium, Slack, Zoom, HubSpot, and other SaaS platforms. This role will also take ownership of the company's network and cybersecurity operations, ensuring the reliability and security of the office network, employee devices, and remote access infrastructure. The Specialist will also ensure the stability, security, and performance of business-critical applications and systems.
Key responsibilities include:
Administer and manage Microsoft 365 Business Premium, including Exchange, SharePoint, Teams, and security/compliance features.
Configure and support Slack, Zoom, HubSpot, and other SaaS applications.
Evaluate and implement new tools and features to improve productivity and collaboration.
Maintain and troubleshoot office network hardware (routers, switches, firewalls, Wi-Fi).
Manage VPN access and network configurations for secure remote connectivity.
Lead the development, implementation, and enforcement of cybersecurity policies.
Monitor systems for vulnerabilities, manage endpoint protection, and respond to incidents.
Conduct regular audits and ensure compliance with data protection regulations.
Develop and maintain user guides, knowledge base articles, and quick reference materials.
About You
Bachelor's degree in information technology, Computer Science, or a related field is preferred.
Certifications such as MS-102 (Microsoft 365 Administrator) or the equivalent are required.
Proven experience administering Microsoft 365 and other SaaS platforms.
Strong understanding of cybersecurity principles, tools, and best practices.
Prior experience managing small office networks and remote access infrastructure.
Experience supporting Windows/mac OS devices and common productivity tools.
Familiarity with ITIL or other IT service management frameworks is preferred.
Experience with automation and scripting for SaaS administration is preferred.
Additional certifications in cybersecurity (e.g., CompTIA Security+, CISSP, Microsoft SC-900) are a plus.
Telecom Technical Specialist I
Information technology/support technician job in Jackson, MI
Job Title : Telecom Technical Specialist I
Contract: 12+ Months (with possible extension)
We are seeking a Telecom Technical Specialist I responsible for executing, managing, and enhancing standard processes related to telecom design and delivery for electric substation facilities. This role requires clear communication with stakeholders to provide project visibility, process updates, and actionable information throughout telecom buildout lifecycles. The specialist will support engineering, construction, and field teams with telecom coordination, infrastructure evaluations, and cellular study analysis using applicable tools and standards.
Key Responsibilities:
Execute and improve telecom design and delivery processes for electric substation facilities.
Communicate work processes, timelines, and project status updates to internal stakeholders in a clear and concise manner.
Support project engineering, design teams, construction personnel, and field teams with telecom-related coordination.
Conduct cellular study analysis and document findings using appropriate technical tools.
Submit, track, and manage telecom service orders including new requests, changes, and disconnects.
Ensure telecom installations and designs follow IEEE standards for high-voltage (HVD) substation communications.
Track and maintain multiple project tasks, deliverables, and overall statuses.
Identify and drive improvements in systems, workflows, and telecom delivery processes.
Enforce established procedures, standards, and best practices across telecom operations.
Provide strong customer service and communication to business partners and project stakeholders.
Work independently with minimal supervision while maintaining accurate and timely updates.
Collaborate effectively with engineers, project managers, IT teams, vendors, and construction personnel.
Required Skills & Qualifications:
Minimum 2 years of experience in telecom, networking, or a related technical discipline.
Strong knowledge of networking, LAN, WAN, and telecom technologies.
Experience submitting and tracking telecom service orders (new, change, disconnect).
Understanding of IEEE standards related to high-voltage (HVD) substation communications.
Proficiency with databases and Microsoft Office applications.
Strong problem-solving, analytical, and critical thinking skills.
Ability to balance technical requirements with business needs.
Excellent communication and interpersonal skills.
Highly self-motivated, proactive, and capable of working independently with minimal supervision.
Strong organizational skills with the ability to manage multiple tasks and projects concurrently.
Ability to work effectively in a team environment and interact with engineers, IT, project managers, and vendors.
IT Infrastructure & Support Specialist
Information technology/support technician job in Harper Woods, MI
Job description: As an IT Infrastructure & Support Specialist, you will combine technical troubleshooting skills with hands-on infrastructure management. Your role involves resolving IT tickets, managing hardware/software assets, and performing physical tasks such as cable installations. You will ensure seamless connectivity and system functionality while supporting both end-users and backend infrastructure. This position is ideal for someone who enjoys working with both digital systems and physical infrastructure.
**Role**
Provide on-site end-user support at the Harper facility, focusing on printers/plotters, AutoCAD LT installs and performance troubleshooting, Office 365 support, Tier 1 remote assistance via TeamViewer and Freshservice, and on-site inventory management. No cabling/wiring work required.
**Key responsibilities**
- Serve as the on-site IT point of contact for Harper users; handle walk-ups and scheduled support.
- Install, configure, and troubleshoot AutoCAD LT; address performance issues (workstations, drivers, plots).
- Set up and maintain printers/plotters (including CAD printers); resolve jams, drivers, queues, and connectivity.
- Provide Tier 1 ticket support remotely via TeamViewer/Freshservice; triage, resolve, and escalate per SOP.
- Support Office 365 (Outlook, Teams, OneDrive/SharePoint) and common desktop apps; handle account/access issues.
- Perform workstation setup/imaging, peripheral support (docks, monitors, scanners), and basic hardware troubleshooting.
- Manage on-site IT inventory: track check-in/out of laptops and peripherals, maintain spares stock, process RMAs/repairs, and keep asset records current.
- Maintain accurate ticket updates, asset records, and quick guides for recurring issues.
- Coordinate with central IT for escalations (networking, server-side, advanced CAD issues); no wiring work.
**Requirements**
- 2-4+ years in IT support/help desk/desktop support.
- Strong Windows workstation support; printer/plotter setup and troubleshooting experience.
- Hands-on AutoCAD LT install/support; familiarity with CAD performance tuning basics.
- Office 365 support experience; user/account/application troubleshooting.
- Comfortable with remote support tools (TeamViewer) and ticketing (Freshservice).
- Clear, patient communication; ability to work independently on-site.
- Able to lift/move typical IT gear (monitors/printers) 50LB
- **Certifications**
- Required: CompTIA A+ (or equivalent experience).
- Preferred: CompTIA Network+, ITIL Foundation, Microsoft MD-102 (or MS-900), Autodesk Certified User - AutoCAD.
**Nice to have**
- Basic scripting (PowerShell) for repeatable tasks.
- Experience with CAD peripherals/environments; driver/package deployment familiarity.
- ITIL/CompTIA A+/Network+ helpful but not required.
**Success measures**
- Ticket SLA adherence and first-contact resolution.
- User satisfaction/CSAT at Harper.
- Uptime/readiness of printers/plotters and CAD workstations.
- Accuracy of on-site inventory and asset records.
- Quality/coverage of documentation and ticket notes.
**Work conditions**
- On-site at Harper; occasional short trips to nearby buildings.
- Standard business hours; after-hours only for priority escalations if needed (specify cadence if applicable).
Reports to: IT Manager
IT Cloud and Systems Administrator
Information technology/support technician job in Livonia, MI
The IT Cloud and Systems Administrator will be responsible for the design, implementation, and maintenance of DMP's IT systems. This role requires a highly skilled professional with extensive experience in managing complex, hybrid IT environments across 2 locations. The ideal candidate will be a disciplined, proactive problem-solver with a strong background in systems administration, network management, security and transitioning data and/or servers to new locations.
Main Duties and Responsibilities
Server & Network Administration
Perform server administration tasks, including user/group/LDAP administration, security permissions, group policies, print services, research event log warnings and errors, and resource monitoring, ensuring system architecture components work together seamlessly
Analyze and monitor datacenter performance, health, and utilization with software management tools and respond to hardware issues as they arise; determine specifications, install, deploy, test, and maintain new servers and virtual machines as needed
Maintain internal infrastructure requirements including laptop and desktop computers, servers, routers, switches, firewalls, printers, security, support internet, intranet, LANs, WANs, and network segments
· Configure and maintain LAN/WAN, firewalls, VPNs, and switches.
· Ensure secure and reliable FTP data transfers from international partners
· Design, install, configure, and maintain computers, servers, networks, and related infrastructure
· Monitor systems performance and ensure reliability and availability
· Troubleshoot and resolve hardware, software, and network issues
· Perform regular system backups and recovery procedures and audits
· Develop and maintain documentation for systems and processes
· Deploy scalable processing frameworks using cloud or software-defined hardware, or server-less approaches where applicable
Work closely with Software Engineers to develop automated deployment strategies for seamless, well-tested and reliable processing pipelines
Stay current with IT industry trends and emerging technologies
Recommend and implement best practices for achieving high reliability, scalability and cost optimization
Database and Security Administration
Support PostgreSQL databases and remote access systems.
Implement and manage robust security measures to protect network infrastructure, servers, databases, and cloud environments.
Conduct regular vulnerability assessments, penetration testing, and security audits to identify and mitigate risks.
Monitor security logs and alerts to proactively detect and respond to threats, intrusions, and anomalies.
Ensure compliance with industry standards and regulations such as ISO 27001, NIST, and GDPR where applicable.
Manage firewalls, antivirus software, endpoint protection, and intrusion detection/prevention systems (IDS/IPS).
Develop and enforce security policies, access controls, and user authentication protocols.
Coordinate incident response efforts and maintain documentation of security events and resolutions.
Stay current with emerging cybersecurity threats and recommend best practices for risk mitigation.
Collaborate with internal teams to ensure secure software development and deployment practices.
Provide training and guidance to staff on security awareness and safe computing practices.
Team Collaboration and Support
Work closely with a small IT team (3 staff members) to support daily operations.
Provide Tier 2/3 support for escalated issues.
Document systems, procedures, and configurations.
Skills, Qualifications, and Competencies
Required Skills
Bachelor's degree in Computer Science, IT, MIS or related field with a Computer/Software Engineering focus.
A minimum of 5 years of professional experience in system administration of cloud and on-premises infrastructure based IT services
Proficiency in Windows and Linux operating systems
Strong knowledge of network protocols and services (e.g., TCP/IP, DNS, DHCP, VPNs, firewalls).
Experience with virtualization and container technologies (e.g., VMware, Kubernetes, Docker)
Hands-on experience with at least one of the major cloud platforms (e.g., AWS, OCI, Azure, GCP)
Network troubleshooting and performance tuning.
Proven incident response and security hardening experience
Compliance awareness (e.g., ISO 27001, NIST, GDPR)
Excellent troubleshooting, problem-solving and analytical skills
Familiarity with PostgreSQL and remote access tools.
Strong communication and interpersonal skills
Preferred Skills
Certifications: MCSE, RHCE, CCNA or similar
Experience with DevOps tools (Jenkins, Bitbucket, Docker, Kubernetes).
Scripting in Python or Bash.
Experience with geospatial data or lidar processing is a plus.
Work Environment
On-site presence required at our Livonia, MI office.
Fast-paced office environment with multiple priorities and competing demands
Regular office hours with some requirements for additional work during busy times.
May work for long periods reviewing data on computer
Occasional 15-20% travel to office in California
Assets
Experience with test driven DevOps
Experience with continuous integration environments
Experience with configuration management & ALM systems such as Atlassian, Jenkins, Bitbucket, and Polarian is a plus
Moving servers and/or data to across servers a plus
Coding using python
Domain knowledge of Geospatial subject domain
Disclaimer
This job description is not designed to be a complete list of all activities required to be successful in the above position. DMP NA retains the right to change or assign other activities to this position.
IT Developer Intern
Information technology/support technician job in Farmington Hills, MI
At H.W. Kaufman Group, we are looking for a passionate individual aiming to follow a career path in Information Technology Development. Our 12-week summer internship program aims to develop one's business acumen, communication, and leadership skills through real world IT experience. This is a paid summer internship that provides additional learning opportunities for students to learn from and network with executive leadership and fellow interns in a range of departments. This student will be expected to work 40 hours per week, with four days spent in an office setting and one day remote. The IT Developer Intern will gain valuable experience working alongside a team of IT support analysts to provide technical assistance to computer end users, while also developing relevant professional skills.
Responsibilities:
Develop quotes and policies using specific test cases.
Create and revise test cases in Microsoft Excel.
Update and fix tickets in Jira.
Create new applications or updating existing applications based on user requirements.
Participate in peer code reviews to improve the quality of code written by other team members.
Create prototypes of new technologies and features for potential incorporation into future products.
Debug code to fix errors and improve performance.
Learn .NET and/or Salesforce Apex.
Qualifications:
Enrolled as an undergraduate at an accredited university, actively pursuing a degree with an emphasis on Computer Science, Information Technology, or Information Science
Expected graduation: December 2026 or May 2027
Technical proficiency in Microsoft Office applications
Previous internship experience is preferred
Experience in scripting is a plus
About Our Company
The H.W. Kaufman Group is a global, forward-thinking specialty insurance organization that includes 15 companies with more than 2,000 professionals at 60 offices across the U.S., Canada, and UK. With an ever-broadening group of companies in our portfolio, there is simply not a more unique professional experience in the specialty insurance business than joining one of the H.W. Kaufman Group organizations.
Equal Opportunity Employer
The H.W. Kaufman Group of companies is an equal opportunity employer. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, gender, gender identity, age, national origin, disability, veteran status, marital status, sexual orientation, genetic information or any other status or condition protected by the laws or regulations in the locations where we operate.
In addition, Kaufman will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
Hardware Specialist
Information technology/support technician job in Auburn Hills, MI
Hardware Architecture
Basic Qualifications
Master of Science in Electrical, Electronic, Compute, Aerospace Engineering, or equivalent program
· Minimum of 8 years of experience in an architectural hardware/system role
·Good knowledge of state-of-the-art hardware systems, software tools and algorithms for interfaces required for actuators, firmware development, in-vehicle bus architectures, in-vehicle CPU/GPU/NPU computing platforms, image and audio signal processors, connectivity
· Advanced knowledge on ARM based architectures
· Knowledge of ADAS, Infotainment Systems and Zonal Architectures, Software defined vehicles
Preferred Qualifications
· Experienced in industrial or automotive (preferred) area (TIER1, TIER2…)
· Solid understanding with embedded electronics design constraints
· Familiar with system/component design, advanced EE architecture topologies and safety
· Knowledge of applicable safety standards including ISO 26262, and other regulations, industry benchmarks and customer requirements
Information Technology System Administrator
Information technology/support technician job in Oak Park, MI
IT Systems & Operations Administrator
Imagine working in a place where your manager truly believes in your personal and professional development.
It's not imaginary. It's image One.
It's for real. We have an award-winning company culture like none you've ever experienced. We offer fantastic opportunities for professional development, financial stability and personal fulfillment.
We invest in your success. Each year you will complete a Vision and Goals Worksheet outlining your personal, professional and health goals. Our Leadership Team is required and excited to help you reach your ambitions.
We strive for life balance, not work-life balance. We genuinely want you to be happy.
We love to surprise you. Every single one of our team members gets a “We Care Friday” - an unexpected phone call on Thursday to tell you, “Don't come in tomorrow. We've got you covered!”
No secrets here! We practice open book management, so you will always understand our financials. You'll learn how to read an income statement and balance sheet like a pro and you'll be financially rewarded through our profit bonus program.
We hire awesome people who strive to deliver extraordinary service. We're looking for an experienced Sales Development Representative to join our growing team. We'd love to talk to you!
Who We Are
ImageOne provides Managed Print Services and Document Lifecycle Solutions to companies throughout the United States - helping them decrease and control costs, improve productivity and simplify their printing and document workflow environments. Every day we bring energy, passion, and an unending drive to deliver an extraordinary customer experience. How awesome is that?
What will your Responsibilities be?
Maintain regular and routine attendance, either onsite or remotely as scheduled.
Fulfill all duties outlined in the IT Systems & Operations Administrator Accountability Sheet.
Provide first-level IT support for hardware, software, networking, mobile devices, and AV/IT systems at the Oak Park office.
Manage IT onboarding and offboarding processes, including equipment requests, asset tracking, and lifecycle management.
Administer core business systems including Microsoft 365, ERP, CRM (SalesChain), Laserfiche, workflow tools, and security platforms.
Monitor backups, system performance, and security alerts, escalating issues to senior IT or the Managed Service Provider (MSP) as needed.
Collaborate with the Managed Service Provider on infrastructure maintenance, incident response, and system upgrades.
Coordinate vendor support for third-party applications (e.g., HubSpot, ECI, SalesChain, etc.).
Lead and contribute to continuous improvement initiatives, such as automation, process optimization, and system enhancements.
Provide emergency after-hours support when required.
Deliver an eXtraordinary IT experience for internal and external stakeholders through responsiveness, professionalism, and proactive service.
Prepare and deliver ad hoc and routine IT reports for leadership and operational review.
What do you need to have?
3-5 years of IT support, systems administration, or related technical role
Experience with IT service management, infrastructure monitoring, and ticketing systems
Preferred: CompTIA A+, Network+, Security +
Microsoft or Cisco Certification
SQL Certification
Hands on Knowledge of Microsoft 365, Active Directory, CRM/ERP Systems (EA, Sales Chain, or others), and collaboration platforms; IT Ticket Systems
Management/Knowledge of Huntress MDR Software, VMware
Power PDF and general management/oversight of 3rd party software
Hands on knowledge of rack mounts, tower server, ups, access points, and cabling infrastructure
Excellent communication skills, both written and verbal
Perks of this position
Amazing workplace culture
Medical, Prescription Drug, Dental and Vision Benefits
Health Savings Account benefits
Flexible Spending Account benefits
Company paid Life Insurance
Matching 401K savings instrument
Paid Time Off Program
Additional Days Off - Community Service Day, Your Birthday and We Care Friday...one surprise Friday off
Hardware Technician
Information technology/support technician job in Dearborn, MI
Project Description:
We are looking for a skilled and detail-oriented Hardware Technician to join our engineering support team. This role is primarily responsible for the installation, configuration, and maintenance of hardware test benches used in product development and validation processes.
Responsibilities:
- Install, wire, and set up hardware test benches according to engineering requirements and safety standards
- Perform regular maintenance, troubleshooting, and repairs on test bench components
- Assist engineering teams with hardware integration, diagnostics, and test setups
- Maintain inventory of tools, components, and test equipment
- Document procedures, configurations, and maintenance logs accurately
- Support calibration and functional verification of test systems
- Ensure compliance with lab safety protocols and cleanliness standards
Mandatory Skills Description:
- Associate's degree or certification in Electronics, Electrical Engineering Technology, or a related field
- 2+ years of experience in hardware setup or lab support environment
- Hands-on experience with wiring, soldering, and using diagnostic tools (e.g., multimeters, oscilloscopes)
- Familiarity with automotive or electronics test environments is a plus
- Strong attention to detail and problem-solving skills
- Ability to work independently and in cross-functional teams
Nice-to-Have Skills Description:
- Experience working in automotive R&D or validation labs
- Knowledge of CAN tools, electronic control units (ECUs), and test automation systems
Languages:
English: C1 Advanced
Entry-Level IT Consultant - Veteran Program
Information technology/support technician job in Lansing, MI
Entry-Level IT Consultant: Veteran Program
Client: Public Sector
12-month Contract or Contract to Hire
's Project Patriot Program:
Are you looking to launch or accelerate your career in the dynamic world of Information Technology? Brooksource's Project Patriot program is a comprehensive workforce transformation initiative designed to bridge the gap between education and in-demand IT roles. We partner with leading companies across various industries to provide veterans & aspiring IT professionals with the skills, experience, and support needed to succeed. Joining Project Patriot means becoming part of a program that invests in your potential and provides a clear pathway for career growth.
What You Will Receive:
As an associate, you will be immersed in a supportive learning environment that includes:
Full-time, entry-level IT career (40/hrs week)
Technical Training (80-100 hours): Receive focused, hands-on technical training relevant to current client needs and technologies. This training is designed to build upon your existing knowledge and equip you with practical skills for your role.
Professional/Military Transition Development: Enhance your soft skills, communication, and business acumen through dedicated professional development sessions.
Networking Opportunities: Connect with experienced IT professionals, mentors, and peers within the Project Patriot program and at client sites.
Mentorship: Be paired with experienced mentors who will provide guidance, support, and insights as you navigate your early IT career.
Role Overview:
Elevate IT Associates support general IT initiatives for our diverse client base. You will work alongside experienced teams, gaining valuable real-world experience and applying your training in practical scenarios. This program is designed to help you build a strong foundation and grow your career within the IT field. Career paths could include: Data, Security, Software Engineering, Networking, IT Project Management, Business Analyst, Infrastructure, etc.
Grow Your Career with Project Patriot:
The Project Patriot program is more than just a job; it's a springboard for your IT career. By providing targeted training, mentorship, and practical experience, we aim to equip you with the skills and confidence to take on increasing responsibility and pursue your long-term career aspirations within the technology sector.
Footnote:
Brooksource does the recruiting for other companies, in IT, Engineering and Skilled Trades. If you are a member of the military community from the military roles below or have education or experience in the Technology or Engineering space, we'd love to hear from you and tell you about our program -Project Patriot! While this posting is part of our initiative to support military veterans, we welcome applications from all candidates who are interested in IT, Engineering and other skilled trades.
IT Governance
Information technology/support technician job in Lansing, MI
Arete Technologies, Inc. offers set of innovative Consulting and Outsourcing services, bridging the gap between requirements and outputs of various dexterous and facile companies worldwide. The thrust of providing global deliverables with focus on providing paramount and unsurpassed services combined with cost saving solutions to the clients
We understand the business requirements in the present day corporate scenario and aspire to provide world-class services enabling the organization to burgeon and flourish while keeping the work-life balance intact. The Global delivery mechanism followed at Arete Technologies, Inc. saddles proficient schemas and unconventional channels to provide one-stop solutions for all your workforce needs.
our Team is an exquisite amalgamation of vast experiences of over 30 years in IT Consulting and Staffing industry. Connoisseurs in the field of staff augmentation for IT, we operate on 24 by 7 model with an aim of providing affordable and adept professionals with an assurance of satisfaction for both Consultants and Clients.
We are pre-eminent service providers in the field of staff augmentation, IT Consultancy, Software development, Web Development providing unexcelled services and focusing on both the employers and employees.
Job Description:
Works within the Office of the CTO to provide oversight, direction and guidance/consultation for IT projects from project request submission through project close-out and post-implementation review. As a liaison, works with project teams, agency partners, clients, etc. to ensure project are receiving the appropriate level of executive support and direction. Ensures issues are evaluated and resolved, escalates risk and directs corrective actions in any area where performance falls below objectives.
Ensure projects/programs have adequate executive support and strives to enable the success of the projects/programs. Verifies and validates project status reports and communicates key items to IT leadership. Reviews and contributes to project documentation including project initiation documents such as the project charter, budget, schedule, cost benefit analysis, etc. throughout the project lifecycle until the end of the project including the project closeout report. Recommends approval of documents to the appropriate sponsors and executive oversight committees. Attends project review and steering committee meetings for all projects for which he or she is governance liaison. Initial consulting focus will be centered on data center migration optimization and hybrid cloud architecture with supporting operational process development
Acts in a consulting role, supporting the Office of the CTO. Attends meetings with or on behalf of the CTO and manages action items and issues logs that require attention. Takes on small work requests and tasks for the Office of the CTO. Creates progress dashboards and metrics as part of an overall governance support role. Recommends process improvements and efficiency steps to overall benefit the department.
Assist in the preparation of reports and materials for regularly scheduled project and program portfolio reviews with IT leadership.
Qualifications
LOCAL preferred first
Additional Information
Best Regards
Alka Bhatia
UWM - It's Giving Opportunity
Information technology/support technician job in Pontiac, MI
UWM is looking for self-starters for our Mortgage Operations teams! You'll help make sure loan documents are handled quickly, correctly and on time. WHAT YOU SHOULD KNOW * 8-hour shift, Monday-Friday * Requires 100% full-time, on-site attendance in Pontiac, MI
* No mortgage experience necessary
* Paid training and professional development
* Flexible start times
* Medical, dental, vision and life insurance
* On-site restaurants like Dunkin' and Starbucks
* State-of-the-art gym membership available 24/7 to all team members
* Eligible for free sports and concert tickets
WHAT YOU WILL BE DOING
Around here, we put our people first - investing in their growth and advancement so they can thrive in the industry. When you have motivated, committed people on your team, there's nowhere to go but far.
WHAT WE NEED FROM YOU
* High school diploma or equivalent
* How to use office tools like Microsoft Office, Excel and/or Google Docs
* Great attention to detail
* Exceptional communication and customer service skills
THE PLACE & THE PERKS
A Campus Like No Other! Check it Out!
United Wholesale Mortgage (UWM) • Main Campus • 585 S Blvd E, Pontiac, MI 48341
★★★★☆ · Mortgage lender
DISCLAIMER
All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with UWM is "at-will." UWM is an Equal Opportunity Employer. By selecting "Apply for this job online" you provide consent to UWM to record phone call conversations between you and UWM to be used for quality control purposes.
Auto-ApplyAdvanced Electronics / Computer Field Technician (Electronics Technician & FireControlman) - Full Time
Information technology/support technician job in Detroit, MI
About The Navy's Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navy's advanced missile systems and Aegis radar. These technicians are essential to the ship's Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training - Great Lakes, IL (11 weeks)
FC Strand - Great Lakes, IL (16 weeks)
ET Strand - Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After "A" School, technicians may attend advanced "C" Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Manager, IT Operations and Desktop Support
Information technology/support technician job in Livonia, MI
The Manager of Operations and Desktop Support leads an experienced technical team to oversee AAA Life's computing infrastructure, including business systems, servers, networks, databases, security, and workstations. This role coordinates activities between teams to achieve business objectives, manages day-to-day operations, and ensures system availability, documented procedures, and effective management of the operational environment. Responsibilities include planning, organizing, and managing desktop technology and IT operations functions.
Responsibilities
Operational
Identify and improve process deficiencies to meet SLAs, security, and operational goals.
Oversee development and management of ITIL systems (ServiceNow).
Measure team performance against SLAs and drive improvements.
Manage major incidents, communications, root cause investigations, and on-call support.
Maintain alerting processes monitored by the Operations Center.
Supervise daily business processes and IT Operations team across shifts.
Desktop Support / Help Desk
Manage Level 1-3 Service Desk and Desktop Support teams, ensuring timely resolution and documentation of issues.
Oversee technical support for issues reported via Help Desk and provide second-level support for remote agents.
Managerial
Interview, hire, train, and manage team performance.
Set and track individual and team goals using objective metrics.
Proactively resolve individual or team performance issues.
Monitor work status and maintain records for licensing, support, and vendors.
Demonstrate strong interpersonal and communication skills with a collaborative management style.
Technical
Direct problem-solving for production-impacting issues and keep management informed.
Maintain accurate technical documentation of company infrastructure.
Stay current with IT marketplace developments and recommend new solutions.
Oversee needs assessment, planning, solution implementation, and ongoing management of assigned technology.
Qualifications
Bachelor's in Information Technology or equivalent experience
7-10 years of IT experience, including at least 5 in management
Direct management of technical IT teams
Experience with advanced technical projects, data center operations, and help desk/desktop support
Experience managing MECM or Intune, Windows and Mac Operating Systems, Anti-Virus and Anti-Malware Systems, DLP and Web Filtering Systems, and Office 365
Auto-ApplyIT Administrator Production Support
Information technology/support technician job in Holt, MI
Job Description
Why Dakkota
For over 24 years, Dakkota Integrated Systems has delivered excellence through precision-engineered, build-to-order vehicle components from cockpits to fascia assemblies. Our award-winning team combines advanced lean manufacturing, strong product development, and a highly efficient supply chain to meet customer demands with reliability and innovation.
If you're looking for a company that empowers you to grow while driving excellence, collaboration, and innovation to create real impact, we'd love to meet you.
The role
We are seeking a strategic and solutions-oriented IT Administrator (Production Support) to drive the reliability and performance of our production technology systems. This role is responsible for maintaining and optimizing critical IT infrastructure that supports manufacturing operations, including broadcast systems, error-proofing tools, printers, and customer communication interfaces.
The ideal candidate is an innovative, data-driven professional with a passion for leveraging technology to enhance operational efficiency, reduce downtime, and foster a culture of continuous improvement and growth.
What You'll Do
Ensure System Uptime & Reliability: Provide technical support to production teams by minimizing downtime and resolving issues related to equipment, tooling, and system performance using structured problem-solving and analytical techniques.
Maintain Production IT Infrastructure: Oversee the operation and maintenance of production-related broadcast systems, error-proofing technologies, printers, and customer communication interfaces (both hardware and software).
Manage Backup & Redundancy: Maintain and manage backup systems, spare hardware components, and software configurations to ensure business continuity and rapid recovery in case of system failures.
Support Continuous Improvement Initiatives: Collaborate on departmental projects including Value Analysis/Value Engineering (VA/VE), Six Sigma, and other process improvement activities involving IT systems.
Develop Documentation & Recovery Plans: Create and update system operation manuals, disaster recovery procedures, and technical documentation for all production-related IT systems.
Record & Report Activities: Accurately document all IT-related activities, incidents, and resolutions in accordance with company standards and compliance requirements.
Ensure Safety Compliance: Follow all company protocols for emergency evacuation and contribute to maintaining a safe working environment for all employees.
Perform Additional Duties: Carry out other responsibilities as assigned by management to support IT operations and organizational goals.
Who you are
High School Diploma or equivalent required; Associate's degree or higher in Information Technology, Computer Science, or a related field preferred.
Minimum of 2 years of college education or an equivalent combination of education and relevant experience.
At least 1-2 years of hands-on experience in IT support within manufacturing or assembly operations.
Strong proficiency in Windows-based applications and database management systems.
Demonstrated leadership, organizational, and communication skills with the ability to collaborate across teams.
Proven ability to handle sensitive and confidential information with discretion and integrity.
Health, Safety, Risks and Physical Demand Requirements
Standing and sitting in office and manufacturing environment, normal amounts of computer work, lifting of computer equipment up to 70 lbs.
Up to 25% of travel may be required
Life at Dakkota
Our success is rooted in meaningful relationships and a culture that feels like family. We champion compassion, respect, and work-life balance, while supporting each team member's personal and professional growth. Through ongoing development, competitive pay, and a comprehensive benefits package, we empower our people to thrive both at work and in life.
Our benefits include paid time off, medical, dental, and vision coverage, and a 401(k) plan for eligible employees.
Explore everything we have to offer at Dakkota Careers!
IT Field Technician
Information technology/support technician job in Rochester, MI
Job title: IT Field Technician
Duration: 12+ months
Location: Rochester, MI (Would be traveling to various local hospitals), mileage reimbursement would be paid from hospital to hospital.
Note: Must live within a 30-minute commute to Rochester, MI
Principal Duties and Responsibilities:
Participates in providing support to customers by resolving semi-complex technical account and connectivity problems.
Participates in maintaining documented log of incidents and requests so that recurring problems can be reported to functional areas.
The IT Technician performs semi-complex work within technical or paraprofessional area.
Effectively identifies issues as they occur and takes appropriate steps to solve them in situations where the problem is not difficult or complex.
Documents and refers complex, unusual problems to other support teams.
Required Skills & Experience:
Must have 2-3+ years of IT Field Support experience (Client/customer facing)
One to three (1-3) years of successful experience in the area of Access Management, Help Desk, Service Desk, or IT Support responsibilities required.
Basic account management skills and knowledge in regard to the creation, modification and termination of user accounts across multiple platforms.
Preferred Skills & Experience:
Five (5) years or more experience working in a 24/7/365 Health Care environment Access Management, Help Desk, Service Desk, or IT Support position using phone and email to provide direct end-user support and account management, preferred.
ServiceNow ITSM tool usage, Mainframe knowledge, general account administration and Microsoft Active Directory administration experience highly preferred
Education:
HS Diploma or equivalent.
Preferred education:
Associates degree, bachelor's degree or 2 years of vocational technical training preferred.
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
Information technology/support technician job in Southfield, MI
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
Information technology/support technician job in Redford, MI
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military