Post job

Information technology/support technician jobs in Warr Acres, OK - 213 jobs

All
Information Technology/Support Technician
Technical Support Specialist
Student Technician
Computer Technician
Computer System Technician
Desktop Support Consultant
Information Technology Specialist
Information Technology Internship
Information Technology Administrator
Information Technology Professional
Senior Desktop Support Technician
Helpdesk Computer Technician
Junior Systems Administrator
  • Nuclear Medicine Technology Student - Part Time

    Mercy 4.5company rating

    Information technology/support technician job in Oklahoma City, OK

    Shift: Part Time, PRN (as needed) Works under close supervision and direction of certified nuclear medicine technologists with image acquisition, image processing, and patient care. Responsible for maintaining patient safety protocols. Performs all duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards. Assist certified nuclear medicine technologist in imaging, processing, and completing nuclear medicine diagnostic imaging exams on patients Qualifications: Education: Currently enrolled as a student in a nuclear medicine technology program Certification/Registration: AHA BLS Other Skills and Knowledge: Good Communicator, ability to multitask Applicants must be in Year 2 of a Nuclear Medicine Technology program. Why Mercy? From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period. Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us. keyword(s): nuclear med, student, intern
    $24k-40k yearly est. Auto-Apply 2d ago
  • Job icon imageJob icon image 2

    Looking for a job?

    Let Zippia find it for you.

  • Nuclear Medicine Technology Student - Part Time

    Mercy Health 4.4company rating

    Information technology/support technician job in Oklahoma City, OK

    Shift: Part Time, PRN (as needed) Works under close supervision and direction of certified nuclear medicine technologists with image acquisition, image processing, and patient care. Responsible for maintaining patient safety protocols. Performs all duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards. Assist certified nuclear medicine technologist in imaging, processing, and completing nuclear medicine diagnostic imaging exams on patients Qualifications: Education: Currently enrolled as a student in a nuclear medicine technology program Certification/Registration: AHA BLS Other Skills and Knowledge: Good Communicator, ability to multitask Applicants must be in Year 2 of a Nuclear Medicine Technology program. Why Mercy? From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period. Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us. keyword(s): nuclear med, student, intern
    $21k-39k yearly est. 5d ago
  • Computer Field Technician

    Bc Tech Pro 4.2company rating

    Information technology/support technician job in Oklahoma City, OK

    This is a doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.
    $31k-41k yearly est. 2h ago
  • Desktop Support--

    Artech Information System 4.8company rating

    Information technology/support technician job in Oklahoma City, OK

    Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Hi Hope you are doing well !!! I find your profile good fit for the position please find the below Job Title: Deskside Support Representative Distributed Client Services Location: Oklahoma City, OK Duration: 1 Year(with possible extension) Job Description: Desktop support experience Must have good communication skills Experience with MS outlook Proficient with windows 7 Should have perform all IMAC (install, move , add and change )activities Should have experience in working with windows 7 Additional Information For more information, Please contact Shubham ************ ***************************
    $40k-50k yearly est. Easy Apply 2h ago
  • Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time

    U.S. Navy 4.0company rating

    Information technology/support technician job in Oklahoma City, OK

    About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $31k-41k yearly est. 21d ago
  • Technical Support Specialist

    Job Listingsbankonit, LLC

    Information technology/support technician job in Oklahoma City, OK

    Summary/Objective The Support Technical Specialist is a staff position that provides technical support assisting end-users with their day-to-day technical issues. Shift: Monday-Friday, Flexible 40-Hour Schedule (7:00 AM - 4:00 PM, 8:00 AM - 5:00 PM, 9:00 AM - 6:00 PM) Responsibilities Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Under general supervision, provide technical software, hardware, and network problem resolution to customer end-users by performing question/problem diagnosis and guiding users through step-by-step solutions in a call center environment. Act as the initial contact for all end-users that need technical support. Answering the Support phone, creating new or updating existing tickets, and responding to tickets assigned as appropriate. Clearly communicate technical solutions in a user-friendly professional manner and assist senior technicians as needed. Follow defined procedures and policies to resolve recurring issues. Escalate or involve senior technicians on more sensitive or complex end-user problems. Perform related work as required. Competencies Technical Capacity. Problem Solving/Analysis. Communication Proficiency. Team Player. Work Independently. Time Management. Supervisory Responsibility This position has no supervisory responsibility. Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, scanners, and copy machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit for long periods of time; stand; walk; use hands to type, handle or feel; and reach with hands and arms. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must occasionally lift and move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Position Type and Expected Hours of Work This is a full-time position. Hours of work and days are typically Monday through Friday in one of the following timeslots: 7:00 a.m. to 4:00 p.m., 8:00 a.m. to 5:00 p.m., or 9:00 a.m. to 6:00 p.m. Occasional deviations from these timeslots might be necessary depending on client or company needs. Travel Infrequent travel is expected for this position. Qualifications Required Education and Experience Basic understanding of desktop operating systems, various software applications and PC/Server/Network hardware. Basic understanding of principles and theories of network systems and management. Basic understanding of Internet technologies and products. At least one year of technical work experience or equivalent education. Preferred Education and Experience Two or more years of technical work experience. One or more relevant technical certifications (e.g., A+, Network+ and Security+). Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
    $31k-51k yearly est. Auto-Apply 27d ago
  • Tier 2 Technical Support Operations Analyst

    ASM Research, An Accenture Federal Services Company

    Information technology/support technician job in Oklahoma City, OK

    The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support. + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2. + Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow. + Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed. + Be available for on-call 24x7x365 ongoing application support. + Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period. + Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well. + System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3. + Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs. + ServiceNow metrics reporting on ticket acknowledgements, resolution times and **Minimum Qualifications** + Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience. + 4-6 years of experience in information technology, systems administration or other IT related field. + Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations. + Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired. **Other Job Specific Skills** + Technical problem solving and implementer skills in application coding, infrastructure, or automation. + Effective communications (written and spoken). + Coordinates and tracks well across AFS and client technical and functional teams. + ServiceNow ITSM (desired not required). + ITIL (desired not required). + Data Analysis / Excel. + SQL Server Integration Services (SSIS). + T-SQL + MSFT SQL Server + Azure SQL Databases + Database Architecture + Extract, Transform and Load (ETL) data **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $87k - $115k EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
    $31k-51k yearly est. 37d ago
  • Information Technology Specialist

    Department of Homeland Security 4.5company rating

    Information technology/support technician job in Oklahoma City, OK

    Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Information and Technology, Field Support Directorate, East Texas, National Capital Region, Northeast, Northwest Central and Southwest Region. Summary Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Information and Technology, Field Support Directorate, East Texas, National Capital Region, Northeast, Northwest Central and Southwest Region. Overview Help Accepting applications Open & closing dates 01/09/2026 to 01/15/2026 Salary $74,678 to - $116,362 per year Salary listed reflects the rest of U.S. scale and, if applicable, will be adjusted to meet the locality pay or special rate of the duty location. Pay scale & grade GS 11 - 12 Locations Washington, DC 1 vacancy Boston, MA 1 vacancy Detroit, MI 1 vacancy Oklahoma City, OK 1 vacancy Show morefewer locations (1) El Paso, TX 2 vacancies Remote job No Telework eligible No Travel Required 25% or less - You may be expected to travel for this position. Relocation expenses reimbursed No Appointment type Permanent Work schedule Full-time Service Competitive Promotion potential 12 Job family (Series) * 2210 Information Technology Management Supervisory status No Security clearance Not Required Drug test Yes Financial disclosure No Bargaining unit status Yes Announcement number OIT-SMP-12861278-ART Control number 853929000 This job is open to Help Federal employees - Competitive service Current federal employees whose agencies follow the U.S. Office of Personnel Management's hiring rules and pay scales. Career transition (CTAP, ICTAP, RPL) Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants. Land and base management Current or former employees of a base management agency. Veterans Veterans of the U.S. Armed Forces or a spouse, widow, widower or parent of a veteran, who may be eligible for derived preference Military spouses Military spouses of active duty service members or whose spouse is 100 percent disabled or died on active duty. Clarification from the agency Current Federal employees with competitive status; Career Transition Assistance Plan DHS employees, Reemployment Priority List, Interagency Career Transition Assistance Plan Federal Employees; Current and former Land Management employees who meet the Land Management Workforce Flexibility Act; Veterans eligible under VEOA; Certain Military Spouses. Duties Help Joining Customs & Border Protection will allow you to use your expertise in Information Technology (IT) principles, concepts and methods to support Information Technology systems and services. This position starts at a salary of $74,678.00 (GS-11, Step 1) to $116,362.00 (GS-12, Step 10). GS Salary: Visit this link to view the locality pay tables by geographic area. If you do not see your geographic area listed, select the "Rest of United States" pay table. Some positions fall under a special pay rate depending on the series, grade level and location of the position.Please visit this link to view special pay rate charts. In this Information Technology Specialist position, you will become a key team member of Homeland Security professionals to provide technology service, implement projects and deploy systems to reduce downtime and maintain operational availability. Typical work assignments include: * Diagnosing and resolving problems in response to customer reported incidents * Researching, evaluating and providing feedback on problematic trends and patterns to support customer support requirements * Interacting with internal and external stakeholders as the Subject Matter Expert to provide IT guidance and solutions and providing customer training as required * Installing, configuring, integrating, troubleshooting, optimizing and maintaining customer hardware and software to maximize system availability and monitors network performance * Identifying and specifying information system security requirements and ensuring application of information security/information assurance policies, principles and practices Vacancies are as follows: * One in Oklahoma City, OK * One in Washington, DC * One in Boston, MA * One in Detroit, MI * Two in El Paso, TX Location Preference: You may select ONE location where you would be willing to work. Additional selections may be made for other organizational divisions and/or units within the duty location(s) listed above. Requirements Help Conditions of employment * You must be a U.S. Citizen to apply for this position * Males born after 12/31/1959 must be registered with Selective Service * Primary U.S. residency for at least three of the last five years (additional details below) * All pre-employment processes will be conducted in English * You may be required to pass a background investigation * CBP follows the DHS Drug-Free Workplace Plan for drug testing procedures * As an employee of CBP, you will be joining a workforce that is dedicated to accomplishing our mission while maintaining the trust of our Nation by strictly adhering to all government ethics standards. Your conduct will be subject to the ethics rules applicable to all Executive Branch employees, and to CBP employees specifically, as well as the criminal conflict of interest statutes. Once you enter on duty, these rules include obtaining approval for outside employment or business activity, to ensure such employment or business activity is not prohibited and does not interfere or conflict with performance of your official duties. Please review further details via the following link. * DHS uses E-Verify, an internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify including your rights and responsibilities. * Bargaining Unit: This is a bargaining unit covered position, represented under the National Treasury Employees Unions - NTEU. For local chapter contact information see Chapter Websites - National Treasury Employees Union - NTEU. Qualifications Basic Requirement: Individuals qualifying based of experience must have Information Technology (IT) related experience demonstrating each of the four competencies listed below. * Attention to Detail- Is thorough when performing work and conscientious about attending to detail. * Customer Service Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. * Oral Communication- Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. * Problem Solving- Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Along with the four competencies listed above you must possess at least one (1) year of specialized experience described below to qualify based on experience. Experience: You qualify for the GS-11 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as: * Analyzing, planning, integrating and configuring network systems hardware * Diagnosing and resolving network problems, hardware/software interface and interoperability problems * Testing, installing, configuring and maintaining networks including hardware, middleware and software to ensure conformance to national standards consulting * Evaluating new hardware and software technologies for potential inclusion into the enterprise Education Substitution: GS-11: Education Substitution requirements for this grade level are located in the education section of this announcement. Experience: You qualify for the GS-12 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as: * Adjusting, modifying and improving Information Technology systems * Diagnosing and resolving problems in response to customer reported incidents involving different platforms, operating systems, applications and desktop configurations * Installing, configuring, integrating, troubleshooting, optimizing and monitoring network performance * Providing guidance and solutions in planning and implementing migration activities to ensure successful deployment of technologies Education Substitution: There is no education substitution at the GS-12 grade level for this position. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. You must: * Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; and * Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 01/15/2026. The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Background Investigation: U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances. For additional information on the preemployment process, review the following link: Applicant Resources | CBP Careers Residency: There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years. If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions: * Working for the U.S. Government as a federal civilian or as a member of the military * A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. government * Participation in a study abroad program sponsored by a U.S. affiliated college or university * Working as a contractor, intern, consultant or volunteer supporting the U.S. government Probationary Period: All employees new to the federal government must serve a one year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment. Current and former federal employees may be required to serve or complete a probationary period. Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP) Eligibles: If you have never worked for the federal government, you are not CTAP/ICTAP eligible. View information about CTAP/ICTAP eligibilityon OPM's Career Transition Resources website. To be considered well qualified under CTAP/ICTAP, you must be rated at a minimum score of 85 for this position. In addition, you must submit the supporting documents listed under the Required Documents section of this announcement. Education Please see the Qualifications and Required Documents sections for more information if education is applicable to this position. Education Substitution: GS-11:Successful completion of a Ph.D. or equivalent doctoral degree, or 3 full years of progressively higher-level graduate education leading to such a degree in an accredited college or university, may be substituted for experience at the GS-11 grade level. Such education must demonstrate the skills needed to do the work. For this position a degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or a degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks is qualifying. One year of fulltime graduate education is considered to be the number of credit hours that the school attended has determined to represent 1 year of full-time study. If that information cannot be obtained from the school, 54 semester hours should be considered as satisfying the 3 years of full-time study requirement. Please see *********** for additional information. Are you qualifying based on education? Submit a copy of your college transcript (unofficial is acceptable at this time; however, official copies will be required prior to entrance on duty) or a list of coursework with hours completed provided from the institution. Education must be from an institution accredited by an agency recognized by the U.S. Department of Education. Education obtained from a foreign university or college is not creditable unless it has been evaluated by an organization that specializes in interpretation of education credentials. Note: If submitting documentation of an evaluation, transcripts are still required. For a listing of some accrediting agencies see NACES | Credentials Evaluations Provided by NACES Members. See ********************************************************************* for more information. Additional Hiring and Special Appointing Authorities: See "THIS JOB IS OPEN TO" section above for what additional Appointing Authorities may apply. Veterans, military spouses, Peace Corps/VISTA volunteers, and people with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility and to understand what documentation would be required with your application, please click on the appropriate link below. You must provide documentation supporting your eligibility prior to the closing date of this announcement. If you have any questions regarding your eligibility, please contact the CBP Hiring Center via the contact information listed at the end of this job opportunity announcement. * Veterans * Military spouses Effective until December 31, 2028, any spouse of a member on active duty may be eligible * Individuals with Disabilities The proof of disability documentation must specify that you are eligible to apply using Schedule A. It does NOT need to detail your specific disability, medical history or need for accommodation. For more information visit this link. * Peace Corps and VISTA * Land Management Hiring Flexibility Act: The following documents are required at the time of application: SF-50s to demonstrate that you meet the eligibility requirements and the most recent performance rating signed by your supervisor or a statement from your supervisor documenting acceptable performance. * Other miscellaneous hiring authorities Additional information Passport: There may be International duty assignments which would require you to obtain and maintain an official passport. Motor Vehicle Operation: You must possess a valid state driver's license at the time of appointment. On Call: This position may require the incumbent to be on call 24 hours per day, seven days per week. Overtime: This position may require uncontrollable, unscheduled overtime in excess of the 40-hour work week. Physical Demands: * You may be required to perform lifting and/or moving of equipment up to 50 pounds or climb ladders. * The work may be performed in an electronics shop, remote sites (which may require alternative modes of transportation), and/or in outlying and remote stations. * The work may require some physical exertion such as long periods of standing or walking, crouching, or crawling in confined spaces or small work areas. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here. Positions with known promotion potential do not guarantee promotion, nor is the promise of promotion implied. The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR § 213.3102(u), and/or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR § 315.707. Veterans, Peace Corps/VISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the Servicing Human Resources Office listed at the bottom of this announcement. Please upload your resume under the "Resume" document type. Any other relevant supporting documents should be uploaded under their appropriate document types as mentioned above. Only resumes up to a total of two pages will be accepted. Applicants with resumes exceeding two pages will be removed from consideration. Do notsubmit documents as a PDF Portfolios. Expand Hide additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How you will be evaluated You will be evaluated for this job based on how well you meet the qualifications above. Applicants will only be considered for the Eligibilities for which they claim in the job questionnaire AND must provide the supporting documentation. Applicants will not be considered for Eligibilities for which they did not claim, regardless of the documentation submitted with the application. ******************************************************** You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics). To be considered for this position, you must complete all required steps in the process. In addition to the application and application questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. The USA Hire Assessment will be used to assess the following general competencies: * Reading Comprehension * Decision Making * Accountability * Attention to Detail * Customer Service * Flexibility * Influencing/Negotiating * Integrity/Honesty * Interpersonal Skills * Learning * Self-Management * Stress Tolerance * Teamwork * Reasoning If you are best qualified, you may be referred to the hiring manager for consideration and may be contacted for an interview. As a part of the interview process, additional selection criteria may be administered by the hiring manager. Preview the ******************************************************** In order to be considered for this position, you must complete all required steps in the process. In addition to the application and application questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on the online assessment may also result in your removal from consideration. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required documents Required Documents Help * Your resume: A resume describing your job-related qualifications is required and will be used for the purpose of reviewing your qualifications and determining what training, if any, would be required when placed. A resume in English is required. It must contain your full legal name, phone number, relevant work history including a detailed description of your duties, the dates you performed those duties (MM/DD/YY), your hours worked per week, job title, as well as series, grade, and salary (if applicable). For additional required items, see the link. It is recommended that you upload your resume as a PDF instead of a Word document to ensure document quality. Ensure that your uploaded resume is not a password protected document, to include Office 365 passwords. Limit your resume to no more than two pages. The USAJOBS database will not allow an applicant to submit an application that includes a resume over two pages. * Your responses to the job questionnaire: ******************************************************** * Your responses to the USA Hire Competency Based Assessment * Are you a current or former federal employee? ALL CURRENT AND FORMER FEDERAL EMPLOYEES MUST SUBMIT THE MOST RECENT COPY OF THEIR SF-50 (Notification of Personnel Action) showing competitive status: Tenure 1 or 2 in Block 24 and Position Occupied 1 in Block 34. Additionally, you should also submit a SF-50 reflecting the highest grade held on a permanent basis in the competitive service or the full performance level of your current position, whichever is higher, AND an SF-50 to support having met the time-in-grade requirement of having served 52 weeks at the grade level (or equivalent) below the grade level(s) for this position. * Current CBP Employees are encouraged to submit an SF-50(s) for CBP experience; however, additional SF-50(s) are required when using federal experience outside of CBP to receive credit towards the requirements above. Examples of appropriate SF-50s include promotions, within-grade increases, and accessions. * Retired former federal employees must submit your retirement SF-50 and encouraged to submit your most recent annuity statement. * Are you claiming special priority selection rights under the Agency Career Transition Assistance Program (CTAP), Interagency Career Transition Assistance Program (ICTAP), or the Reemployment Priority List (RPL)? You must submit a separation notice; your most recent SF-50 (noting your current position, grade level and duty location); a copy of your most recent performance rating; an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; or a Military Department of National Guard Bureau notification that you are retired under 5 U.S.C. 8337(h) or 8456; or RPL registration documentation. * Are you a veteran? If you are applying under a veteran appointing authority, you must submit documentation to support eligibility such as a DD 214 listing the character of service and either qualifying medal(s) or service period, a VA Disability Award letter dated 1991 or later, and/or supporting documentation as listed on the Standard Form 15. If you are currently serving on active duty, you must submit a written statement from the armed forces certifying your dates of service, your rank, expected type of discharge and anticipated date of separation. If you apply with a written statement at this stage, your preference will be verified by a DD 214 (Member Copy 4) upon separation from the military. To learn more click here. * Are you a current or former political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee? Submit a copy of your initial and termination SF-50s. * If you are requesting a reasonable accommodation to the USA Hire Competency Based Assessments, submit documentation to support your request, including the Reasonable Accommodation Request Form found here. * You may be asked to provide a copy of your recent performance appraisal and/or incentive awards. Due weight will be given to performance appraisals and incentive awards in merit promotion selection decisions in accordance with 5 CFR 335.103(b)(3). Additionally, if you are a former federal employee, and have been separated from Federal service for over 52 weeks, it is recommended that you submit your most recent rating of record (performance appraisal) when applying. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
    $74.7k-116.4k yearly 2d ago
  • Junior Systems Administrator

    Skydweller

    Information technology/support technician job in Oklahoma City, OK

    About Us Skydweller Aero Inc. is a transatlantic cutting-edge aerospace company developing solar powered aircraft solutions capable of achieving perpetual flight with heavy, and powerful payload capacity. Utilizing technology based upon the longest continuous renewably powered flight program in history, this fast-growing startup is developing a new class of unmanned aircraft, providing the persistence of geosynchronous satellites with the powerful sensing capabilities and the flexibility of a large, airborne platform. Skydweller Aero Inc. has World and US headquarters in Oklahoma City and European offices headquartered in Spain. Utilizing technology based upon the longest, continuous solar powered flight program in history, our fast-growing start up is defining a new class of unmanned aircraft, empowering a more secure and connected world. Job Functions * Support Level 1 & 2 technical assistance * Incident and problem resolution * Network troubleshooting to diagnose any issue and escalate * Endpoint (W11) and Application Support * Administration of Office365, Active Directory, InTune, and Windows Server * Some non-business hour support may be required. Job Description The candidate for this position will act as a first point of contact for incidents and requests; troubleshooting and diagnostics on the network; assist with Windows server administration; assist with MS 365 administration; assist with on-boarding and off-boarding processes; assist with maintenance and configuration of enterprise assets; contribute to team discussions and ideas. It is expected that the selected candidate for this position will be eager to learn they system, grow into new technologies, and strengthen existing skills. The candidate will have support and guidance but should have confidence to take actions based on tasks, needs, or new discoveries. There will be some travel involved depending on project needs. Required Qualifications * 5 years of experience in a professional information technology environment * Bachelor's Degree in Computer Science, Information Systems, Engineering, Business, or technical discipline. * equivalent working experience may be considered * Experience with Microsoft products including: O365, Exchange Online, SharePoint, Windows Server, Azure Active Directory, Windows 11 environment, Advanced Threat Protection, PowerShell scripting. * 1-2 years of experience with either: * Windows Server deployment, troubleshooting, and administration * MS 365 online administration * 1-2 years of experience with network administration * Ability to thrive in an ambiguous and fast-paced IT environment with a positive attitude. * Ability act on own initiative while maintaining effective relationships with management, co-workers and clients. * Ability to cooperate with the team to provide assistance, solutions, and troubleshooting. Preferred Tools / Process Experience * Familiarity with SharePoint development * Atlassian Jira and Confluence * Experience with Windows endpoint management. * Proficiency with Active Directory Group Policy Management and Windows PowerShell scripting (working with cloud with PS) * Experience with network administration including troubleshooting switches, routers, firewalls, network traffic analysis and network security. Bonus for SDWAN experience. * Experience with MS InTune management, configuration, and deployment. * Experience with cybersecurity best practice. Search Keywords * IT, Information Technology, HelpDesk, Service Desk, Technician, Administrator, Network Please Note: * Also please do not have more than one job application, rather apply to one position and refer to other positions that you are interested in, in the NOTES section. * Since BambooHR is a 3rd party software, please always check your spam folder for our responses. Company Benefits * Health insurance: We offer health insurance to all FTEs, which can include medical, dental, and vision coverage. * Paid time off: This includes vacation time, sick leave, and personal days. * Flexible schedules: we offer flexible schedules; we help employees achieve a better work-life balance. * Professional development opportunities: we may offer training, educational opportunities, or tuition reimbursement programs to help employees develop their skills and advance their careers. * Bonuses: we offer bonuses or other forms of performance-based compensation to reward employees for their hard work and achievements.
    $57k-69k yearly est. 59d ago
  • IT Support Specialist

    Frontline Source Group Holdings, LLC Dba Dfwhr 3.8company rating

    Information technology/support technician job in Oklahoma City, OK

    Information Technology Support Specialist Our client based in Oklahoma City, OK is seeking an Information Technology Support Specialist for a contract-to-hire position. Industry: Healthcare Dynamic Team Culture Rapidly Growing Organization Responsibilities of the IT Support Specialist: Generate reports and conduct data analysis using tools such as Power Bi and Excel Support Business Development activities by collaborating with the team in client management, scheduling, communication, and analytics Assist in scheduling monthly client requirements, updating project management software, and ensuring timely follow-up on client requests Track deliverables, conduct client analytics, and identify areas for improvement Coordinate new client onboarding and support Business Development discussions Manage security badges, troubleshoot equipment issues, and provide technical support to the team Requirements for the IT Support Specialist Role: Bachelor's Degree preferred Minimum of 3 years of experience in IT support or related roles Proficiency in Power Bi and advanced Excel skills Strong organizational and time management abilities Excellent communication and interpersonal skills Proactive, self-motivated, and capable of analyzing data to derive insights Prior experience in a similar position is advantageous Benefits: Comprehensive Medical, Dental, and Vision Coverage Paid Time Off and Holidays Frontline Source Group is an Equal Opportunity Employer. Candidates must have authorization to work in the United States without the need for sponsorship. The client does not offer visa sponsorship. Disclaimer: Frontline Source Group and its affiliates do not request sensitive personal data until a job offer is extended and accepted. If there are any concerns regarding the legitimacy of our job postings, we encourage you to contact one of our branch locations for verification.
    $28k-39k yearly est. 47d ago
  • Sr. Desktop Support Technician

    Insight Global

    Information technology/support technician job in Oklahoma City, OK

    Insight Global is searching for a Sr. Desktop Support Tech to join the team of an insurance provider in Oklahoma City. This person will be providing technical support to end-users for all desktop/laptop related issues, including troubleshooting, installation, configuration, and maintenance of hardware and software. This person will be largely responsible for imaging, configuring, and deploying appropriate computer equipment for employees. On a day-to-day basis, the desktop support technician will be resolving escalated Tier 2/3 tickets, printer support, drive mapping, account maintenance, etc. and assisting with projects such as replacing/troubleshooting AV equipment in conference rooms and replacing monitors and docking stations. This person will join a team of 10 to assist with large deployments and escalated tickets. We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (****************************************** Og4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (*********************************************************************************************** . To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: *************************************************** . Skills and Requirements · 2+ years desktop support experience · Experience troubleshooting Tier 2/3 tickets such as: rights to networks, configuration issues, software installations, hardware repair, etc. · Experience troubleshooting Mac OS and/or Windows OS · Imaging/Deploying large volumes of equipment · AV Troubleshooting experience Experience maintaining knowledge-centered support (KCS) · Knowledge in Artificial Intelligence (AI) · Computer Science Degree · A+/Network+ Certification · Experience supporting over 500+ applications Understanding of scripting languages (e.g. PowerShell, JavaScript, HTML, CSS, XML, JSON)
    $35k-52k yearly est. 60d+ ago
  • Tier 1 Helpdesk Technician

    UIC Government Services and The Bowhead Family of Companies

    Information technology/support technician job in Oklahoma City, OK

    Tier 1 Helpdesk Technician (EITAAS-2025-24286): Bowhead seeks an Tier 1 Helpdesk Technician that will provide multiple tier support to end users. The ideal technician will have 2+ years of IT help desk experience with a strong background in Microsoft Office365. They will be required to answer questions or resolve computer problems for clients in person, via telephone or email. Provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems. The IT Helpdesk Agent will be responsible for working Day, Swing, or Night shifts which consist of the following: Day Shift: 8:00am - 4:30pm Swing Shift: 11:30am - 8:00pm Night Shift: 8:45pm - 5:15am **Responsibilities** Job duties will include but are not limited to: + Install separate LAN closet for Government NIPRNET and SIPRNet connection + Install required power and cooling to the LAN closet + Install and configure any hardware and connectivity needed for the Automated Call Distribution (ACD) system + Configure and install agent workstations with EDC/SDC images, peripheral, network connections to support on-premise and virtual service desk analysts. + ACD Configuration- Configure cues, voicemail, call record, etc.- Test configuration- Configure automation- Connect ACD to facility's NIPRNet circuit + Establish VPN with CAC connectivity to support remote users + Support integration with ITSM system **Qualifications** + A+ or Network+ Certificate highly preferred + Security+ Certification highly preferred + Two plus (2+) years professional, relevant experience. + Associate's Degree in Management Information Systems, Computer Science, or related field and two years of related experience. Degree may be substituted for experience on a year-to-year basis. + Ability to sit/stand for prolonged periods of time; confined to workstation. + Climbing, stooping, bending, kneeling, crouching or crawling. + Pulling or pushing. + Prolonged use of video display terminals. + Use of hands to finger, handle or feel; hands, arms, feet and legs. Sequentially or simultaneous with repetition. + Ability to identify and distinguish colors. + Irregular work hours. + Intense concentration with few opportunities for break. + Frequent travel from primary place of work. + Unpredictable deadlines or demands for work product. + Reach/relocate items above shoulder. + Working around machinery. + Exposure to extreme cold, humidity or hot temperatures; working outside. + Skills: critical thinking, active listening, complex problem solving, coordination & instruction, judgment & decision making, and monitoring. + Knowledge: computers & electronics, customer & personal service, telecommunications, administration & management, and engineering & technology. + Abilities: oral/written comprehension/expression, problem sensitivity, deductive & inductive reasoning, and information ordering. Physical Demands: + Must be able to lift up to 25 pounds + Must be able to stand and walk for prolonged amounts of time + Must be able to twist, bend and squat periodically SECURITY CLEARANCE REQUIREMENTS: Must be able to obtain or maintain a security clearance at the Secret level. US Citizenship is a requirement for Secret clearance at this location. \#LI-BG1 Applicants may be subject to a pre-employment drug & alcohol screening and/or random drug screen, and must follow UIC's Non-DOT Drug & Alcohol Testing Program requirements. If the position requires, an applicant must pass a pre-employment criminal background history check. All post-secondary education listed on the applicant's resume/application may be subject to verification. Where driving may be required or where a rental car must be obtained for business travel purposes, applicants must have a valid driver license for this position and will be subject to verification. In addition, the applicant must pass an in-house, online, driving course to be authorized to drive for company purposes. UIC is an equal opportunity employer. We evaluate qualified applicants without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics EOE/D/V. In furtherance, pursuant to The Alaska Native Claims Settlement Act 43 U.S.C. Sec. 1601 et seq., and federal contractual requirements, UIC and its subsidiaries may legally grant certain preference in employment opportunities to UIC Shareholders and their Descendants, based on the provisions contained within The Alaska Native Claims Settlement Act. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. Please view Equal Employment Opportunity Posters provided by OFCCPhere (******************************************* . All candidates must apply online at ***************** , and submit a completed application for all positions they wish to be considered. Once the employment application has been completed and submitted, any changes to the application after submission may not be reviewed. Please contact a UIC HR Recruiter if you have made a significant change to your application. In accordance with the Americans with Disabilities Act of 1990 (ADA), persons unable to complete an online application should contact UIC Human Resources for assistance *****************/careers/recruitment/ . The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) UIC Government Services (UICGS / Bowhead) provides innovative business solutions to federal and commercial customers in the areas of engineering, maintenance services, information technology, program support, logistics/base support, and procurement. Collectively, the fast-growing Bowhead Family of Companies offers a breadth of services which are performed with a focus on quality results. Headquartered in Springfield, VA, we are a fast-growing, multi-million-dollar company recognized as a top Alaska Native Corporation providing services across the Department of Defense and many federal agencies. Bowhead offers competitive benefits including medical, dental, vision, life insurance, accidental death and dismemberment, short/long-term disability, and 401(k) retirement plans as well as a paid time off programs for eligible full-time employees. Eligible part-time employees are able to participate in the 401(k) retirement plans and state or contract required paid time off programs. **Join our Talent Community!** Join our Talent Community (************************************************************************ to receive updates on new opportunities and future events. **ID** _2025-24286_ **Category** _Information Technology_ **Location : Location** _US-OK-Oklahoma City_ **Clearance Level Must Be Able to Obtain** _Secret_ **Minimum Clearance Required** _Secret_ **Travel Requirement** _Less than 10%_
    $31k-42k yearly est. 38d ago
  • Tier II Help Desk Technician

    Omniscius Consulting

    Information technology/support technician job in Midwest City, OK

    Job Description This role supports an enterprise IT infrastructure planning and management system used for processing IT requirements, infrastructure funding requests, portfolio management, cable plant documentation, and geospatial-layer data. The position provides Tier II technical support, troubleshooting, documentation, testing, and collaboration with software engineering teams to ensure system stability and user satisfaction. The system operates on an Oracle and Microsoft .NET Framework (4.8) architecture. The Tier II Help Desk Technician serves as the escalation point for user inquiries, technical issues, and defect identification. Responsibilities include system sustainment, issue triage, work order creation, software testing, and coordination with Tier I and engineering teams. Primary Responsibilities Respond to and resolve Tier II support inquiries promptly and professionally. Create and manage customer work orders within the enterprise web application. Provide advanced technical assistance via phone, email, and collaboration tools. Coordinate with Tier I support and software engineering teams to identify issues and escalate defects. Prioritize and respond immediately to high-priority or VIP support requests. Build and maintain positive working relationships with end users to understand support needs. Diagnose, research, and resolve complex software and hardware issues. Perform end-user testing of software releases/builds and log defects in Azure DevOps (ADO). Document, track, and monitor issues to ensure timely and accurate resolution. Collaborate with Help Desk leadership to meet support metrics and customer requirements. Provide guidance and mentorship to Tier I help desk personnel. Identify and communicate potential risks affecting users or the software environment. Maintain current knowledge of emerging IT tools, technologies, and support practices. Required Skills & Qualifications Demonstrated exceptional customer service capabilities. Strong commitment to high-quality user support. Excellent verbal and written communication skills across phone, email, and chat channels. Broad understanding of IT networks, systems technologies, troubleshooting methodologies, and support processes. Proven ability to diagnose and resolve complex technical issues. Preferred Qualifications Bachelor's degree in computer science or equivalent combination of education and experience. 3+ years Help Desk or technical support experience. 3+ years customer service experience, preferably in a call center or enterprise environment. 3+ years' experience in the IT field. 2+ years' experience performing user software testing. Active DoD Secret Clearance Proficiency with: Azure DevOps (ADO) Ticketing/support systems VPN technologies Microsoft 365 Suite Windows 11 Microsoft Teams Laptop provisioning/support tools Powered by JazzHR JiKFgutzEH
    $31k-51k yearly est. 9d ago
  • IT Cybersecurity Intern (Rose State BAT Students Only)

    Rose State College 3.7company rating

    Information technology/support technician job in Oklahoma City, OK

    Job Description ROSE STATE ANNOUNCES A STUDENT CYBER-SECURITY INTERN OPPORTUNITY IN ASSOCIATION WITH ITS BACHELOR OF APPLIED TECHNOLOGY PROGRAM IT CYBERSECURITY INTERN (ROSE STATE BAT STUDENTS ONLY) The IT Cybersecurity Intern supports the College's cybersecurity initiatives by identifying, assessing, and reporting security vulnerabilities across Rose State College's IT infrastructure. This position provides a hands-on opportunity to learn critical cybersecurity practices aligned with the NICE Workforce Framework while working alongside experienced IT professionals. This position aligns with the Cybersecurity Internship Guidelines for CIT 4806 and supports the experiential learning objectives of Rose State College's cybersecurity curriculum. Monitor and assess vulnerability alerts. Perform risk-based vulnerability analysis, determine potential impact, and support mitigation efforts. Prepare clear, professional reports documenting technical findings, recommendations, and actions taken. Collaborate with cybersecurity personnel to plan, develop, and execute remediation strategies. Demonstrate commitment to continuous learning by engaging with current cybersecurity trends and best practices. Attend all scheduled work hours (160 hours total). Regular attendance is an essential function of this position. Perform other related duties as assigned. Responsible for delivering accurate, timely, and well-documented vulnerability assessments and maintaining confidentiality and data security protocols. Minimum Qualifications: Enrollment in Rose State College's Bachelor of Applied Technology in Cybersecurity program. Completion of CIT 4806 IT Internship Course prerequisites. Exposure to cybersecurity frameworks and tools through coursework. Basic knowledge of cybersecurity concepts and vulnerability management tools. Strong analytical and problem-solving skills. Clear written and verbal communication abilities. Familiarity with risk assessment and reporting practices. Moderate lifting up to 50 lbs. and moderate carrying up to 50 lbs. required. Ability to reach above shoulder. Periods of time spent sitting, standing, walking, kneeling, bending, and stooping. Ability to move freely on-campus. Desired Qualifications: Prior experience with enterprise security tools or cyber labs. CompTIA Security+, Network+, or A+ certification (not required) An unofficial degree conferring transcripts must be received by this office for formal consideration; however, should an offer of employment be extended, official transcripts are required. All finalists may be subject to a background check and/or drug test. Must be eligible to work in the United States. Rose State College's Annual Security Report, including VAWA disclosures, is located at ********************************************************************* Rose State College is an Equal Opportunity Employer In accordance with the Americans with Disabilities Act, reasonable accommodations in the application process will be provided upon written request. 6420 SE 15th STREET ~ MIDWEST CITY, OK ~ 73110-2799 Powered by ExactHire:178721
    $31k-36k yearly est. 19d ago
  • Tech Support Specialist

    Oklahoma Baptist University 3.5company rating

    Information technology/support technician job in Shawnee, OK

    For a description, see file at: ************ okbu. edu/hr/job-forms/tech-support-specialist. pdf
    $31k-42k yearly est. 60d+ ago
  • IT Systems Administrator

    Xpress Wellness and Integrity

    Information technology/support technician job in Oklahoma City, OK

    Full-time Description Xpress Wellness is seeking a Systems Administrator that will serve as a senior technical resource responsible for advanced troubleshooting, system administration, and IT infrastructure management. This role provides Level 3 support, resolves escalated issues, and mentors junior team members to ensure efficient operations. Key duties include performing root-cause analysis, implementing permanent solutions, managing servers and applications, overseeing system upgrades, and supporting change management processes. The position also leads IT projects, maintains documentation, and ensures optimal system performance and uptime. Key Responsibilities Resolve escalated issues from Level 1 and Level 2 teams. Take Level 2 and Level 3 support calls as needed. Mentor Level 1 and Level 2 teams. Perform root-cause analysis and implement permanent fixes. Act as the escalation point for high-impact or unresolved issues, ensuring timely resolution and communication. Install, configure, and maintain servers, operating systems, and other IT applications. Perform regular system upgrades and patch management. Manage IT projects related to new systems and upgrades. Create and manage user accounts, permissions, and group policies. Support onboarding/offboarding processes, including device provisioning. Monitor system performance and health. Diagnose and resolve hardware, software, and connectivity issues. Maintain uptime and optimize system performance. Support change management processes and ensure communication of IT changes to end users. Provide on-call Level 3 support for Level 1 team: every 5 weeks. Maintain internal documentation for configurations and processes. Maintain and improve documentation, knowledge base articles, and user guides. Requirements Required Qualifications Bachelor degree in Information Technology, or related field (or equivalent experience). 10+ years of experience in system administration and Level 3 IT support. Must possess proficient skills in the following areas: Windows OS PowerShell scripting Active Directory DNS DHCP Azure (Virtual Machines, Networking, Resource Groups, Subscriptions, Key Vaults, Storage Accounts Defender Intune Entra ID System Management tools Excellent communication, leadership, and customer service skills. Ability to manage competing priorities in a fast-paced environment. Preferred Qualifications Experience in healthcare IT environments. Familiarity with compliance standards such as HIPAA, HITRUST, PCI
    $53k-73k yearly est. 58d ago
  • IT Fuel Specialist I

    Love's 3.5company rating

    Information technology/support technician job in Oklahoma City, OK

    Welcome to Love's! The Field Technology Services department is looking IT Fuel Specialists to provide hands-on technical support to Love's store operations by addressing complex fuel system and communication issues. A major focus of this role involves troubleshooting and coordinating resolution of fuel outages in collaboration with internal teams, vendors, and support partners. You will assist with the programming, testing, and validation of fuel dispensing system communication at new and existing Love's locations. This role also leverages generally available AI tools to enhance problem-solving, documentation accuracy, and workflow efficiency. By using AI resources for information gathering, pattern recognition, and task optimization, this position supports improved responsiveness and operational reliability across store systems. Job Functions: Collaborate with store users and vendors to identify system faults and determine appropriate solutions. Analyze escalated work orders and apply structured troubleshooting steps to resolve technical issues. Handle advanced-level fuel system calls from vendors and Facilities Maintenance. Travel to Love's locations nationwide for new store openings and complex fuel system assignments. Troubleshoot and repair fuel system communication issues, validating that systems perform correctly and consistently. Test and verify equipment functionality following installation or service. Partner with other departments to resolve critical issues, document resolutions, and contribute to training resources. Review closed tickets and utilize available AI tools (e.g., ChatGPT, Copilot, Gemini) to identify recurring issues, trends, or process improvements. Maintain accurate documentation of all work orders and calls in Salesforce or other company systems. Assist in the implementation of system updates, process improvements, or automation initiatives. Adhere to established timelines, technical specifications, and expense guidelines. Supports broader team and enterprise goals by proactively contributing to initiatives outside of core responsibilities. Qualifications and Experience High school diploma or equivalent 0-1 years Help Desk experience (Help Desk experience at Love's preferred) Basic AI certification not required but considered a plus. Hard Skills Strong experience with Windows Operating systems and knowledge of Microsoft Office Suite Basic networking skills Gilbarco certification required (Company provided) Basic understanding of computer systems, networking, and automated monitoring tools. Demonstrated ability to use generally available agentive AI tools such as ChatGPT, Microsoft Copilot, or Google Gemini to improve personal work efficiency and productivity. Soft Skills Detail-oriented and thorough in following procedures and documenting work accurately. Reliable and accountable, consistently meeting deadlines with minimal supervision. Collaborative team player who supports others and contributes to shared goals. Flexible and eager to learn new systems, including AI-supported tools and technologies. Practical problem solver who uses curiosity and logic to identify and resolve issues efficiently. Work Environment: Prolonged sitting, some bending and stooping Eye strain (screen use) Manual dexterity sufficient to operate a computer keyboard and calculator Occasional lifting of up to 25 pounds Requires normal range of hearing and vision Additional hours may be necessary. Traveling via car and plane will be required (Amount of travel does vary but travel typically is about 1 week per month) Overnight travel is required Valid Driver license is required Note: The items identified above are representative of those commonly associated with this position but are not exhaustive. Employees may encounter additional or unforeseen responsibilities in the course of their duties. This job description should not be construed to imply that these requirements are the exclusive standards of the position. All employees may be required to follow any other instructions, cross train in other positions, and perform other duties as required by workloads. Our Culture: Fueling customers' journeys since 1964, innovation leads the way for this family-owned and operated business headquartered in Oklahoma City. With nearly 40,000 team members, travel stops are the core business along with products and services that provide value for professional drivers, fleets, traveling public, RVers, alternative energy and wholesale fuel customers. Giving back to communities and an inclusive workplace are hallmarks of the award-winning culture. Love's is an Equal Opportunity Employer. Veterans encouraged to apply. Job Category: Information Technology
    $40k-64k yearly est. 60d+ ago
  • IT Intern

    AFA American Fidelity Assurance Company

    Information technology/support technician job in Oklahoma City, OK

    Perform various duties to support technical functions of specific department supported. This could include, but is not necessarily limited to: software programming, software testing, process analysis, requirements, report writing, data analysis, data scrubbing, predictive modeling, troubleshooting, and resolving technical problems, documentation and system administration Prepare and deliver reports and presentations to various groups of various sizes to communicate findings and / or recommendations Work collaboratively with their manager, department members, and other interns Skills Graduating December 2026 or after. Must be available to intern January 2026 for up to a year. Strong collaboration and teamwork skills Problem solving skills Strong communication skills (verbal and written) Competent business etiquette and business ethics Strong experience with MS Productivity Suite (Word, Excel, PowerPoint, etc.) Ability to learn and adapt quickly, especially technology Ability to analyze and document both business and technical processes Basic business and financial acumen Critical thinking skills Knowledge of PC hardware and software Strong work ethic
    $25k-37k yearly est. Auto-Apply 51d ago
  • DESKTOP SUPPORT

    Artech Information System 4.8company rating

    Information technology/support technician job in Oklahoma City, OK

    Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Title: Desktop Support Representative Onsite Support Location:Oklahoma City, OK Duration: 1+ years Job Description: Qualifications SHARE YOUR RESPONSE ASAP Additional Information For more information, Please contact Shubham ************
    $40k-50k yearly est. 2h ago
  • Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time

    U.S. Navy 4.0company rating

    Information technology/support technician job in Oklahoma City, OK

    About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $45k-62k yearly est. 21d ago

Learn more about information technology/support technician jobs

How much does an information technology/support technician earn in Warr Acres, OK?

The average information technology/support technician in Warr Acres, OK earns between $26,000 and $61,000 annually. This compares to the national average information technology/support technician range of $31,000 to $66,000.

Average information technology/support technician salary in Warr Acres, OK

$40,000
Job type you want
Full Time
Part Time
Internship
Temporary