Information technology/support technician jobs in Waverly, MI

Creative Programs & Systems (CPS) Brighton, MI (On-site) Full-Time | Mid-Advanced Level Creative Programs & Systems (CPS) is seeking an experienced IT Support Technician to join our team. The ideal candidate has prior experience working for a Managed Service Provider (MSP) and possesses strong knowledge of servers, networking, Microsoft 365, and general IT best practices. This position involves supporting multiple business clients across Michigan and the U.S., providing both remote and on-site technical assistance. Responsibilities: Provide Tier 1-3 technical support for workstations, servers, and network systems across client environments Troubleshoot and resolve issues with Active Directory, DNS, DHCP, Group Policy, and file/print services Manage Microsoft 365 environments, including Exchange, Teams, SharePoint, and user administration Perform network configuration and troubleshooting (firewalls, switches, routers, VPNs, VLANs) Deploy, monitor, and maintain backup and disaster recovery solutions Configure and maintain Windows Server environments (2012-2022) and virtual machines (Hyper-V, VMware) Implement security best practices, including patching, MFA, endpoint protection, and password management Monitor RMM tools for alerts, system performance, and automated maintenance tasks Document procedures, client configurations, and issue resolutions accurately in ticketing systems Provide occasional on-site support for client installations, upgrades, and troubleshooting Requirements: 3+ years of IT support experience, preferably in an MSP environment Strong understanding of Windows Server, networking fundamentals, and Microsoft 365 administration Familiarity with ConnectWise, N-able, or similar RMM and PSA tools preferred Ability to manage multiple client environments and prioritize support tickets efficiently Excellent problem-solving and communication skills Valid driver's license and reliable transportation for client visits Preferred Certifications: CompTIA A+, Network+, or Security+ Microsoft Certified: Modern Desktop Administrator or Azure Administrator Any other relevant vendor certifications (Cisco, VMware, etc.) Why Join CPS: CPS has supported businesses throughout Michigan and across the U.S. for over 30 years with professional IT services, computer consulting, and software development. We are a small, family-owned company that values integrity, learning, and teamwork. We offer competitive pay, professional growth opportunities, and a work environment built on respect and excellence. To Apply: Submit your resume and a brief cover letter detailing your IT support experience to **************.

Job Title : Telecom Technical Specialist I Contract: 12+ Months (with possible extension) We are seeking a Telecom Technical Specialist I responsible for executing, managing, and enhancing standard processes related to telecom design and delivery for electric substation facilities. This role requires clear communication with stakeholders to provide project visibility, process updates, and actionable information throughout telecom buildout lifecycles. The specialist will support engineering, construction, and field teams with telecom coordination, infrastructure evaluations, and cellular study analysis using applicable tools and standards. Key Responsibilities: Execute and improve telecom design and delivery processes for electric substation facilities. Communicate work processes, timelines, and project status updates to internal stakeholders in a clear and concise manner. Support project engineering, design teams, construction personnel, and field teams with telecom-related coordination. Conduct cellular study analysis and document findings using appropriate technical tools. Submit, track, and manage telecom service orders including new requests, changes, and disconnects. Ensure telecom installations and designs follow IEEE standards for high-voltage (HVD) substation communications. Track and maintain multiple project tasks, deliverables, and overall statuses. Identify and drive improvements in systems, workflows, and telecom delivery processes. Enforce established procedures, standards, and best practices across telecom operations. Provide strong customer service and communication to business partners and project stakeholders. Work independently with minimal supervision while maintaining accurate and timely updates. Collaborate effectively with engineers, project managers, IT teams, vendors, and construction personnel. Required Skills & Qualifications: Minimum 2 years of experience in telecom, networking, or a related technical discipline. Strong knowledge of networking, LAN, WAN, and telecom technologies. Experience submitting and tracking telecom service orders (new, change, disconnect). Understanding of IEEE standards related to high-voltage (HVD) substation communications. Proficiency with databases and Microsoft Office applications. Strong problem-solving, analytical, and critical thinking skills. Ability to balance technical requirements with business needs. Excellent communication and interpersonal skills. Highly self-motivated, proactive, and capable of working independently with minimal supervision. Strong organizational skills with the ability to manage multiple tasks and projects concurrently. Ability to work effectively in a team environment and interact with engineers, IT, project managers, and vendors.

Entry-Level IT Consultant: Veteran Program Client: Public Sector 12-month Contract or Contract to Hire 's Project Patriot Program: Are you looking to launch or accelerate your career in the dynamic world of Information Technology? Brooksource's Project Patriot program is a comprehensive workforce transformation initiative designed to bridge the gap between education and in-demand IT roles. We partner with leading companies across various industries to provide veterans & aspiring IT professionals with the skills, experience, and support needed to succeed. Joining Project Patriot means becoming part of a program that invests in your potential and provides a clear pathway for career growth. What You Will Receive: As an associate, you will be immersed in a supportive learning environment that includes: Full-time, entry-level IT career (40/hrs week) Technical Training (80-100 hours): Receive focused, hands-on technical training relevant to current client needs and technologies. This training is designed to build upon your existing knowledge and equip you with practical skills for your role. Professional/Military Transition Development: Enhance your soft skills, communication, and business acumen through dedicated professional development sessions. Networking Opportunities: Connect with experienced IT professionals, mentors, and peers within the Project Patriot program and at client sites. Mentorship: Be paired with experienced mentors who will provide guidance, support, and insights as you navigate your early IT career. Role Overview: Elevate IT Associates support general IT initiatives for our diverse client base. You will work alongside experienced teams, gaining valuable real-world experience and applying your training in practical scenarios. This program is designed to help you build a strong foundation and grow your career within the IT field. Career paths could include: Data, Security, Software Engineering, Networking, IT Project Management, Business Analyst, Infrastructure, etc. Grow Your Career with Project Patriot: The Project Patriot program is more than just a job; it's a springboard for your IT career. By providing targeted training, mentorship, and practical experience, we aim to equip you with the skills and confidence to take on increasing responsibility and pursue your long-term career aspirations within the technology sector. Footnote: Brooksource does the recruiting for other companies, in IT, Engineering and Skilled Trades. If you are a member of the military community from the military roles below or have education or experience in the Technology or Engineering space, we'd love to hear from you and tell you about our program -Project Patriot! While this posting is part of our initiative to support military veterans, we welcome applications from all candidates who are interested in IT, Engineering and other skilled trades.

Candidate must be a US Citizen, local to Michigan Candidate must be willing to work in our W2/1099 - No C2C/ Vendor referrals Need: The position is responsible for providing ongoing maintenance and support for VERA and other vital records MDHHS applications supported within our department. VERA is a Tier 1 critical system that processes the statewide birth, marriage, divorce, paternity, and death information and certification. The resource is integral to supporting and improving MDHHS automated processes, streamlining critical business processes, data integrity, SEM/SUITE compliance, and securing the applications. As a lead, the resource participates in a variety of assignments that provides for the enhancement, integration, maintenance, and implementation of projects. The resource also provides application oversight to business analysts in the team that support other applications including VERA. Not having a resource on staff will lead to unfulfillment of MDHS projects for the fiscal year 2026. Summary: • Write high level functional requirement documents • Perform business requirements analysis conduct gap analysis and develop well defined detailed functional requirements • Execute full software development life cycle (SDLC) including experience in gathering requirements and writing functional/technical specifications for complex projects. • Develop functional design documents and work with stakeholders for review and approval. • Develop user stories and task breakdowns for agile development projects • Experience developing, prototypes, mockup for users review and approval. • Exposure to flowcharts, screen layouts and documentation to ensure logical flow of the system requirements • Experience working on large agile projects. • Develop test reports with metrics and coordinate with business users • Assist with Enterprise Architecture Solution Assessment (EASA), Hosting document and Firewall Rules. • Assist with design and documenting IT solutions that are State of Michigan standard technology. • Draft Local Change Board documents. • Develop training content and user manuals. • Design, develop, and implement test plans for applications or subsystems. • Create or collect test data and execute approved tests to determine the accuracy of program logic to produce desired results. • Assist with UAT Testing, Test cases, Post Implementation testing • Assist in differentiating between defects and new requirements. • Provide defect tracking log entry information. • Assist with implementation of RFCs (application changes, infrastructure changes, etc.) • Maintain/update system documentation as a result of system upgrades. • Monitors applications during peak production times. • Assist with User issues via calls, discussions and testing Skills: • 8+ years of business analysis experience for complex computer systems. • 8+ years of developing functional requirements for development projects. • 8+ years of developing, and implementing test plans and test cases. • Over 5+ years implemented Agile development processes including test driven development. • Over 8+ years of creating, updating and maintaining systems documentation. • Over 8+ years of creating training plans and materials. • Experience with Azure DevOps or a similar requirements and test case tracking application. • Experience working with HIPAA Data. Best Regards, Nisha Miriam George, DRS IT Solutions, Inc 28175 Haggerty Road, Novi, MI 48377 (C) ************ EXT -3

The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support. + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2. + Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow. + Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed. + Be available for on-call 24x7x365 ongoing application support. + Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period. + Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well. + System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3. + Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs. + ServiceNow metrics reporting on ticket acknowledgements, resolution times and **Minimum Qualifications** + Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience. + 4-6 years of experience in information technology, systems administration or other IT related field. + Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations. + Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired. **Other Job Specific Skills** + Technical problem solving and implementer skills in application coding, infrastructure, or automation. + Effective communications (written and spoken). + Coordinates and tracks well across AFS and client technical and functional teams. + ServiceNow ITSM (desired not required). + ITIL (desired not required). + Data Analysis / Excel. + SQL Server Integration Services (SSIS). + T-SQL + MSFT SQL Server + Azure SQL Databases + Database Architecture + Extract, Transform and Load (ETL) data **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $87k - $115k EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

Arete Technologies, Inc. offers set of innovative Consulting and Outsourcing services, bridging the gap between requirements and outputs of various dexterous and facile companies worldwide. The thrust of providing global deliverables with focus on providing paramount and unsurpassed services combined with cost saving solutions to the clients We understand the business requirements in the present day corporate scenario and aspire to provide world-class services enabling the organization to burgeon and flourish while keeping the work-life balance intact. The Global delivery mechanism followed at Arete Technologies, Inc. saddles proficient schemas and unconventional channels to provide one-stop solutions for all your workforce needs. our Team is an exquisite amalgamation of vast experiences of over 30 years in IT Consulting and Staffing industry. Connoisseurs in the field of staff augmentation for IT, we operate on 24 by 7 model with an aim of providing affordable and adept professionals with an assurance of satisfaction for both Consultants and Clients. We are pre-eminent service providers in the field of staff augmentation, IT Consultancy, Software development, Web Development providing unexcelled services and focusing on both the employers and employees. Job Description: Works within the Office of the CTO to provide oversight, direction and guidance/consultation for IT projects from project request submission through project close-out and post-implementation review. As a liaison, works with project teams, agency partners, clients, etc. to ensure project are receiving the appropriate level of executive support and direction. Ensures issues are evaluated and resolved, escalates risk and directs corrective actions in any area where performance falls below objectives. Ensure projects/programs have adequate executive support and strives to enable the success of the projects/programs. Verifies and validates project status reports and communicates key items to IT leadership. Reviews and contributes to project documentation including project initiation documents such as the project charter, budget, schedule, cost benefit analysis, etc. throughout the project lifecycle until the end of the project including the project closeout report. Recommends approval of documents to the appropriate sponsors and executive oversight committees. Attends project review and steering committee meetings for all projects for which he or she is governance liaison. Initial consulting focus will be centered on data center migration optimization and hybrid cloud architecture with supporting operational process development Acts in a consulting role, supporting the Office of the CTO. Attends meetings with or on behalf of the CTO and manages action items and issues logs that require attention. Takes on small work requests and tasks for the Office of the CTO. Creates progress dashboards and metrics as part of an overall governance support role. Recommends process improvements and efficiency steps to overall benefit the department. Assist in the preparation of reports and materials for regularly scheduled project and program portfolio reviews with IT leadership. Qualifications LOCAL preferred first Additional Information Best Regards Alka Bhatia

Apply Supervisory IT Specialist (PLCYPLN/INFOSEC) Department of Defense Defense Logistics Agency J64C - DCCCA Apply Print Share * * * * Save * This job is open to * Requirements * How you will be evaluated * Required documents * How to apply See below for important information regarding this job. Position will be filled at any of the locations listed below. Site specific salary information as follows: Battle Creek, MI: $105,383 - $137,000 Columbus, OH: $109,966- $142,957 Dayton, OH: $109,308- $142,103 Fort Belvoir, VA: $120,579- $156,755 New Cumberland, PA: $120,579- $156,755 Ogden, UT: $105,383 - $137,000 Philadelphia, PA: $116,123- $150,962 Richmond, VA: $110,083- $143,109 Summary See below for important information regarding this job. Position will be filled at any of the locations listed below. Site specific salary information as follows: Battle Creek, MI: $105,383 - $137,000 Columbus, OH: $109,966- $142,957 Dayton, OH: $109,308- $142,103 Fort Belvoir, VA: $120,579- $156,755 New Cumberland, PA: $120,579- $156,755 Ogden, UT: $105,383 - $137,000 Philadelphia, PA: $116,123- $150,962 Richmond, VA: $110,083- $143,109 Overview Help Accepting applications Open & closing dates 12/10/2025 to 12/20/2025 Salary $105,383 to - $156,755 per year See Summary Section for Additional Salary Information. Pay scale & grade GS 13 Locations 1 vacancy in the following locations: Battle Creek, MI Whitehall, OH Wright-Patterson AFB, OH New Cumberland Defense Logistics Center, PA Show morefewer locations (4) Philadelphia, PA Hill AFB, UT Fort Belvoir, VA Richmond, VA Remote job No Telework eligible Yes-as determined by the agency policy. Travel Required Occasional travel - You may be expected to travel for this position. Relocation expenses reimbursed No Appointment type Permanent - Multiple Appointment Types Work schedule Full-time Service Competitive Promotion potential 13 Job family (Series) * 2210 Information Technology Management Supervisory status Yes Security clearance Secret Drug test Yes Financial disclosure No Bargaining unit status No Announcement number DLAJ6-26-12847880-MP Control number 852027700 This job is open to Help Internal to an agency Current federal employees of the hiring agency that posted the job announcement. Career transition (CTAP, ICTAP, RPL) Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants. Veterans Veterans of the U.S. Armed Forces or a spouse, widow, widower or parent of a veteran, who may be eligible for derived preference Military spouses Military spouses of active duty service members or whose spouse is 100 percent disabled or died on active duty. Clarification from the agency "Agency" means current permanent DoD employees. Veterans include Veterans Employment Opportunities Act (VEOA) eligible veterans. Videos Duties Help * Plans, organizes, and directs subordinate computer specialists and contractors performing systems management, systems/network administration, data administration, disaster recovery, enterprise management and production administration work. * Provides for the integration of systems/products into the current DLA Enterprise Information Technology infrastructure in support of Department of Defense (DoD) components, Civilian Agencies, and Foreign Military Sales (FMS). * Applies a thorough knowledge of management principles and procedures, planning and leadership practices and techniques to direct and control the work of subordinates and provide guidance and oversight. * Serves as program/project manager for internal or external DoD managers, program/project managers and/or technical personnel to accomplish assigned tasks. * Occasionally serves as a member of a team with designated personnel to perform reviews of processes, facilities, etc. at other DLA operating locations. Requirements Help Conditions of employment * Must be a U.S. citizen * Tour of Duty: Set Schedule * Security Requirements: Critical Sensitive with Secret Access * Appointment is subject to the completion of a favorable suitability or fitness determination, where reciprocity cannot be applied; unfavorably adjudicated background checks will be grounds for removal. * Fair Labor Standards Act (FLSA): Exempt * Selective Service Requirement: Males born after 12-31-59 must be registered or exempt from Selective Service. * Recruitment Incentives: Not Authorized * Bargaining Unit Status: No * Selectees are required to have a REAL ID or other acceptable identification documents to access certain federal facilities. See *************************** for more information. Qualifications To qualify for a Supervisory IT Specialist (PLCYPLN/INFOSEC), your resume and supporting documentation must support: A. Specialized Experience: One year of specialized experience that equipped you with the particular competencies to successfully perform the duties of the position and is directly in or related to this position. To qualify at the GS-13 level, applicants must possess one year of specialized experience equivalent to the GS-12 level or equivalent under other pay systems in the Federal service, military, or private sector. Applicants must meet eligibility requirements including time-in-grade (General Schedule (GS) positions only), time-after-competitive appointment, minimum qualifications, and any other regulatory requirements by the cut-off/closing date of the announcement. Creditable specialized experience includes: * Determines appropriate products or services with clients/customers to define project scope, requirements, and deliverables. * Plans, administers, makes decisions, and coordinates the work of assigned staff to maintain operations as part of the mission to provide and maintain a 24 hour a day/365 day a year, mission critical, logistics gateway to assigned customers. * Applies comprehensive technical knowledge of system administration functions associated with the implementation and integration of hardware systems and the implementation and maintenance of software products. * Oversees and provides guidance to personnel responsible for the integration and administration of hardware, operating systems and software for workstations and/or servers, storage/tape area network hardware and software, configurations and tuning, databases installation and management, network hardware and configurations, commercial off the shelf (COTS) software product installation and integration, compliance with Information Assurance policies and procedures, and monitoring and operations of these components across all agency operating locations. For all positions individuals must have IT-related experience demonstrating each of the four competencies listed: * Attention to Detail - Is thorough when performing work and conscientious about attending to detail. * Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. * Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. * Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education Substitution of education may not be used in lieu of specialized experience for this grade level. Additional information For Important General Applicant Information and Definitions go to: ****************************************************************** Reemployed Annuitants: This position does not meet criteria for appointment of Reemployed Annuitants. The DoD criteria for hiring Reemployed Annuitants can be found at: ********************************************************************************** Information for Veterans is available at: ************************************** As of 23 December 2016, Military retirees seeking to enter federal service in the Department of Defense now require a waiver if they would be appointed within 180 days following their official date of retirement. Drug-Free Workplace Policy The Defense Logistics Agency (DLA) is committed to maintaining a safe, drug-free workplace. All DLA employees are required to refrain from illegal drug use on and off duty. DLA conducts pre-employment, reasonable suspicion, post-accident, and random drug testing. Applicants tentatively selected for employment in testing designated positions will undergo a urinalysis to screen for illegal drug use prior to appointment. Refusal to undergo testing or testing positive for illegal drugs will result in withdrawal of the tentative job offer and a six-month denial of employment with DLA from the date of the drug test. Employees in drug testing designated positions are subject to random drug testing. The DLA drug testing panel tests for the following substances: marijuana, cocaine, opiates, heroin, phencyclidine, amphetamines, methamphetamines, fentanyl, norfentanyl, methylenedioxymethamphetamine (MDMA), methylenedioxyamphetamine (MDA), and opioids. ADVISORY: Use of cannabidiol (CBD) products may result in a positive drug test for marijuana. DLA employees are subject to Federal law and under Federal law, Marijuana is a Schedule I drug and is illegal. Additional guidance on writing a federal resume can be found at: USAJOBS Help Center - How do I write a resume for a federal job? The resume builder can help you create a resume using these recommendations and uses the information in your USAJOBS profile to help you get started. Expand Hide additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How you will be evaluated You will be evaluated for this job based on how well you meet the qualifications above. The assessments for this job will measure the following Competencies: * Accountability * Attention to Detail * Customer Service * Decision Making * Flexibility * Influencing/Negotiating * Integrity/Honesty * Interpersonal Skills * Learning * Reading * Reasoning * Self-Management * Stress Tolerance * Teamwork Once the application process is complete, a review of your resume and supporting documentation may be completed and compared against your responses to the assessment questionnaire to determine if you are qualified for this job. The rating you receive is based on your responses to the assessment questionnaire and USA Hire assessments. The score is a measure of the degree to which your background matches the competencies required for this position. If your resume and/or supporting documentation is reviewed and a determination is made that you have inflated your qualifications and or experience, you may lose consideration for this position. Please follow all instructions carefully. Errors or omissions may affect your rating. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required documents Required Documents Help To apply for this position you must provide a complete Application Package. Each Application Package MUST include: * Your Resume: IMPORTANT UPDATE: Your resume must not exceed two (2) pages. If your resume exceeds the two-page limit, you will be removed from consideration for this announcement. The resume and required supporting documentation should provide the minimum qualifications and relevant experience for the announced position. Must include the work schedule, hours worked per week, dates of employment, and duties performed. If multiple resumes are submitted by an applicant, only the last resume submitted will be reviewed for qualifications and referred for selection consideration, if eligible. The resume must not be more than 5MB and should be saved and uploaded as a PDF to maintain formatting and number of pages. We also accept GIF, JPG, JPEG, PNG, RTF, TXT, PDF, ODT or Word (DOC or DOCX). We do not accept PDF portfolio files. Page margins should be 0.5 inches, and font styles must be legible. Consider using 14-point size font for titles and 10-point for the main text. We recommend using a font like Lato, if available. Other widely available options are Calibri, Helvetica, Arial, Verdana, Open San Source Sans Pro, Roboto or Noro Sans. * Applicable documents to support the eligibility(s) for which you are applying. Please review the following link for a listing of the additional documents you will need to provide: Supporting Documents. * If you are requesting a reasonable accommodation to the USA Hire Competency Based Assessments, submit documentation to support your request, including the Reasonable Accommodation Request Form found here. Interagency Career Transition Assistance Program (ICTAP): If you are an eligible ICTAP applicant you may apply for special selection over other candidates for this position. To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated at a score of 85 or higher for this position. ICTAP eligibles must submit one of the following as proof of eligibility for the special selection priority: a separation notice; a "Notice of Personnel Action" (SF-50) documenting separation; an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; OR a Military Department or National Guard Bureau notification that you are retired under 5 U.S.C. 8337(h) or 8456. Priority Placement Program (PPP) DoD Military Spouse Preference (MSP): In order to receive this preference, you must choose to apply using the "Priority Placement Program, DoD Military Spouse Preference (MSP)" eligibility. If you are claiming MSP and are determined to be among the Best Qualified for the position, you may be referred to the hiring manager as a priority applicant. To be eligible as a MSP, you must submit the following supporting documents with your application package: Spouse's Permanent Change of Station (PCS) orders; Marriage Certificate or License; PPP Self Certification Checklist; Veterans' Preference documentation (e.g., DD-214, VA Letter, Statement of Service, if applicable); Transcripts (if applicable). These documents must provide acceptable information to verify: Residency within the commuting area of your sponsor's permanent duty station (PDS); proof of marriage to the active duty sponsor; proof of military member's active duty status; and other documentation required by the vacancy announcement to which you are applying. NOTE: Previous federal employees must also submit the following additional documentation: SF-50s (e.g., LWOP, highest grade held, overseas appointments, etc.), SF-75 information, and documentation of performance rating of record (dated within the last 12 months). Selected PPP MSP applicants will need to certify they have not accepted nor declined another offer of permanent, Federal employment (to include NAF and the military exchange services) since relocating to the military sponsor's current duty station. Priority Placement Program (PPP) DoD Retained Grade Preference (RGP): In order to receive this preference, you must choose to apply using the "Priority Placement Program, DoD Retained Grade Preference (RGP)" eligibility. If you are claiming RGP and are determined to be Well Qualified (score of 85 or above) for the position, you will be referred to the hiring manager as a priority applicant. Information and required documentation for claiming RGP may be found at the General Applicant Information and Definitions link below. To be eligible as a RGP, you must submit the following supporting documents with your application package: a signed Retained Grade PPP Self-Certification Checklist (DD3145-1 (whs.mil)); a copy of your Notification of Personnel Action (SF-50) effecting the placement in retained grade status; or a copy of the notification letter you received regarding the RIF or classification downgrade. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating. How to Apply Help Please read the entire announcement and all the instructions before you begin an application. To apply for this position, you must complete the initial online application, to include submission of the required documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. The application process is as follows: * To begin the application process, click the Apply Online button. * Answer the questions presented in the application and attach all necessary supporting documentation. NOTE: Resumes up to a total of two pages will be accepted. Your resume must not exceed two (2) pages. If your resume exceeds the two-page limit, you will be removed from consideration for this announcement. * Click the Submit Application button prior to 11:59 PM (ET) on 12/20/2025. * After submitting your online application, you will be notified whether or not you are required to take any additional online assessments through the USA Hire Competency Based Assessment system. This message will be delivered to you both on screen and via email notification. The email may be routed to your "Spam" or "Junk" folder. If you do not receive the email invitation to the assessment and you meet the minimum qualifications for the position, you should contact **************************************** to request the email be re-sent. Requests to re-send invitations to the USA Hire Competency Based Assessments must be received by **************************************** BEFORE the close of the JOA. * If you are asked to take the USA Hire Competency Based Assessments, you will be presented with a unique URL to access the USA Hire system. Access to USA Hire is granted through your USAJOBS login credentials. Be sure to review all instructions prior to beginning your USA Hire Assessments. Click here for Computer System Requirements. * NOTE: Set aside at least 3 hours to take these assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue at a later time, you can re-use the URL sent to you via email and also found in your USAJOBS account under the "Track my application" link for the corresponding application. You may update your application documents and some questions related to your personal information at any time during the announcement open period. However, you will not be able to make changes to questions related to assessing the minimum qualifications and competencies (knowledge, skills, abilities, and other characteristics) mentioned in the "How You Will Be Evaluated" section above. To make an allowed update to your application, return to your USAJOBS account (************************* There you will find a record of your application, the application status, and an option to Edit my application. This option will no longer be available once the announcement has closed. To verify the status of your application both during and after the announcement open period, log into your USAJOBS account at ************************ On the Home page, scroll down and locate your job application. Once the job has been located, click the "Track this application" link on the right under the application date. The page will refresh to display the Agency's Application Information page where you can scroll down and review any notifications the agency has sent you. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit *************************************************** Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here: https://appsupport.usastaffing.gov/hc/en-us/articles/2**********764-Requesting-an-accommodation. To preview the questionnaire, please go to ********************************************************* Agency contact information Jesime McCullough Email ******************** Address DLA Information Operations J6 8725 John J Kingman Rd Ft Belvoir, VA 22060-6221 US Next steps If you meet the minimum qualifications of this position, you may be presented with instructions on how to access the USA Hire Competency Based Assessments (CBA) system. These additional online assessments must be completed within 48 hours following the close of this announcement unless you have requested Reasonable Accommodation for the USA Hire CBA. Your results will be kept on record for one year when applying for future jobs that require the same USA Hire CBA. NOTE: If the USA Hire CBA is altered within a year of your last application, you will be required to take the new USA Hire CBA. If no additional online assessments are required you will receive an OPM notification stating "It has been determined that you have completed all required online assessments and your application is complete. No further action is required." Once you successfully complete the application process, you will receive a notification of receipt. Your application package will be reviewed to ensure you meet the basic eligibility and qualifications requirements, and you will receive a notification. A review may be completed of your online questionnaire and the documentation you submitted to support your responses. Applicants that are found among the most highly qualified may be referred to the hiring official for consideration, and you will receive a notification of referral. The selecting official may choose to conduct interviews, and as part of the selection process, applicants may be required to complete additional supplemental documents. Once the selection is made, you will receive a notification of the decision. If interviews are conducted, DLA uses a technique called Behavior Based Interviewing (BBI). Be sure to check your USA Jobs account for your notification updates. Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probationary period Privacy Act Reasonable accommodation policy Selective Service Signature and false statements Social security number request Required Documents Help To apply for this position you must provide a complete Application Package. Each Application Package MUST include: * Your Resume: IMPORTANT UPDATE: Your resume must not exceed two (2) pages. If your resume exceeds the two-page limit, you will be removed from consideration for this announcement. The resume and required supporting documentation should provide the minimum qualifications and relevant experience for the announced position. Must include the work schedule, hours worked per week, dates of employment, and duties performed. If multiple resumes are submitted by an applicant, only the last resume submitted will be reviewed for qualifications and referred for selection consideration, if eligible. The resume must not be more than 5MB and should be saved and uploaded as a PDF to maintain formatting and number of pages. We also accept GIF, JPG, JPEG, PNG, RTF, TXT, PDF, ODT or Word (DOC or DOCX). We do not accept PDF portfolio files. Page margins should be 0.5 inches, and font styles must be legible. Consider using 14-point size font for titles and 10-point for the main text. We recommend using a font like Lato, if available. Other widely available options are Calibri, Helvetica, Arial, Verdana, Open San Source Sans Pro, Roboto or Noro Sans. * Applicable documents to support the eligibility(s) for which you are applying. Please review the following link for a listing of the additional documents you will need to provide: Supporting Documents. * If you are requesting a reasonable accommodation to the USA Hire Competency Based Assessments, submit documentation to support your request, including the Reasonable Accommodation Request Form found here. Interagency Career Transition Assistance Program (ICTAP): If you are an eligible ICTAP applicant you may apply for special selection over other candidates for this position. To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated at a score of 85 or higher for this position. ICTAP eligibles must submit one of the following as proof of eligibility for the special selection priority: a separation notice; a "Notice of Personnel Action" (SF-50) documenting separation; an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; OR a Military Department or National Guard Bureau notification that you are retired under 5 U.S.C. 8337(h) or 8456. Priority Placement Program (PPP) DoD Military Spouse Preference (MSP): In order to receive this preference, you must choose to apply using the "Priority Placement Program, DoD Military Spouse Preference (MSP)" eligibility. If you are claiming MSP and are determined to be among the Best Qualified for the position, you may be referred to the hiring manager as a priority applicant. To be eligible as a MSP, you must submit the following supporting documents with your application package: Spouse's Permanent Change of Station (PCS) orders; Marriage Certificate or License; PPP Self Certification Checklist; Veterans' Preference documentation (e.g., DD-214, VA Letter, Statement of Service, if applicable); Transcripts (if applicable). These documents must provide acceptable information to verify: Residency within the commuting area of your sponsor's permanent duty station (PDS); proof of marriage to the active duty sponsor; proof of military member's active duty status; and other documentation required by the vacancy announcement to which you are applying. NOTE: Previous federal employees must also submit the following additional documentation: SF-50s (e.g., LWOP, highest grade held, overseas appointments, etc.), SF-75 information, and documentation of performance rating of record (dated within the last 12 months). Selected PPP MSP applicants will need to certify they have not accepted nor declined another offer of permanent, Federal employment (to include NAF and the military exchange services) since relocating to the military sponsor's current duty station. Priority Placement Program (PPP) DoD Retained Grade Preference (RGP): In order to receive this preference, you must choose to apply using the "Priority Placement Program, DoD Retained Grade Preference (RGP)" eligibility. If you are claiming RGP and are determined to be Well Qualified (score of 85 or above) for the position, you will be referred to the hiring manager as a priority applicant. Information and required documentation for claiming RGP may be found at the General Applicant Information and Definitions link below. To be eligible as a RGP, you must submit the following supporting documents with your application package: a signed Retained Grade PPP Self-Certification Checklist (DD3145-1 (whs.mil)); a copy of your Notification of Personnel Action (SF-50) effecting the placement in retained grade status; or a copy of the notification letter you received regarding the RIF or classification downgrade. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

? Communicate effectively, both orally and in writing, with users, unit staff and Managers Maintain a broad system knowledge, knowledge of computer related equipment, and end user software Analyze operational problems Investigate alternative solutions and potential risk Initiate corrective action Record and report status Teach and assist other staff and users Project management Server support Telecommunications support Database systems support Enforce security standards EDUCATION: Possession of a bachelors degree with 21 semester (32 term) hours in computer science, data processing, computer information systems, data communications, networking, systems analysis, computer programming, or mathematics; or possession of an associates degree with 16 semester (24 term) hours in computer science, data processing, computer information systems, data communications, networking, systems analysis, computer programming, mathematics or equivalent. Alternate Education and Experience Information Technology Programmer/Analyst P11 Possession of an associates degree with 16 semester (24 term) credits in computer science, information assurance, data processing, computer information, data communications, networking, systems analysis, computer programming, IT project management, or mathematics and two years of experience as an application programmer, computer operator, or information technology technician; or two years (4,160 hours) of experience as an Information Technology Student Assistant may be substituted for the education requirement. OR Educational level typically acquired through completion of high school and four years of experience as an application programmer, computer operator, information technology technician, or four years (8,320 hours) of experience as an Information Technology Student Assistant may be substituted for the education requirement Duty 1 General Summary of Duty 1 % of Time 40 Serves as a technical expert and provides problem diagnosis, implementation, administration, support and maintenance of computer hardware, software and network products. Individual tasks related to the duty: Provide on-site or remote access diagnosis and resolution of computer hardware and software problems using a highly integrated set of diagnostic tools and techniques utilizing a specialized set of diagnostic tool and elevated privileges. Research, analyze, develop and document solutions new processes and procedures to implement new solutions for use by technicians to meet future problem resolution needs. Serve as technical experts providing support to other technicians. Administer, implement, and provide technical support of applications and associated hardware used in a client server environment utilizing a specialized set of diagnostic tools with elevated privileges. Administers and implements automated data processing systems and computer application programs. Convert and implement new systems and upgrade existing systems. Duty 2 General Summary of Duty 2 % of Time 35 Lead, coordinate and oversee teams that work on processes, procedures and technical specifications. Plan, design and oversee analytical and technical assignments, and implementation of computer hardware software and network components. Individual tasks related to the duty: Provide planning, design, and implementation of computer hardware, software, and network components. Lead in the development of processes and procedures to be used by IT technicians in the division and elsewhere in DTMB. Develop operational and installation procedures to be used by other staff for communication systems, hardware, network, security, storage and software. Analyze the need for, and develops, documents, implements and monitors information technology quality assurance standards. Serve as a liaison between other technical staff, management, users, and vendors regarding service requests, usage, standards, security, and other technical matters. Maintains records and prepares reports and correspondence related to the work. Duty 3 General Summary of Duty 3 % of Time 15 Maintain, administer and support remote application and file servers, network operating systems and local area networks in partnership with other areas of DTMB. Individual tasks related to the duty: Perform Server installs, upgrades, moves, repairs and removals. Perform install and upgrades to Network Operating systems. Troubleshoot Local Area Network connectivity issues through cables, switches and hubs. Administer network groups, users and rights associations. Monitor and maintain local server back up systems. Assist in the rebuild of failed servers, including installation of hard drives, rebuilding network operating systems and restoring backed up files. Setup, support, test and troubleshoot print servers. On-site support for installation of Telecommunication hardware. Install and troubleshoot wiring and associated devices including tranceivers, switches, hubs and routers. Duty 4 General Summary of Duty 4 % of Time 10 duties as assigned. Including local database administration, enforcing security standards, and virus/spyware remediation. Pursuing technical training and specialized client training in order to service all agency clients within a service area. Individual tasks related to the duty: Manage and update local database systems. Manage client access and user rights for database systems. Provide for the updating of patches and virus repair. Seek out and attend relevant technical training. Attend special training sessions required by client sites to provide complete IT service. Carry out the directives of Management in support of providing customer service to clients of DTMB.

Thank you for your interest in the BWL. We think you'll find it a rewarding and nurturing place to grow your career. Starting Salary Range: $22.00 - $22.00 The Lansing Board of Water & Light (BWL) has two (2) openings for Information Technology (I.T.) Interns in our Information Technology Department, located in Lansing, MI. Position Summary: Job Type: Full-Time Summer Internship Dates: May 11, 2026 - August 07, 2026 Pay Rate: $22.00 per hour. The Information Technology (IT) Intern will collaborate with the IT team to accomplish the required business transformation projects and cyber-security improvements. The IT Interns will focus on developing and applying IT skills using standard software tools (largely Microsoft-based). The Intern will also have opportunities to install and configure network devices, gather data, and perform data analysis. Essential Functions: Develop and maintain software, in collaboration with BWL IT developers. Configure network devices, in collaboration with BWL IT server and network technicians. Perform project coordination tasks, in collaboration with BWL IT PMO. Mitigate cybersecurity risks, as directed. Gather data and perform data analysis, as directed. Follow defined BWL IT standards and IT industry best practices, as directed. Utilizes standard office software (i.e., spreadsheet, word-processing, database) and SAP. Required to follow BWL Safety Manual and wear personal protective equipment for all field work. Attends training and safety awareness and/or skills improvement as required by the BWL or government agency such as MIOSHA. Expected to comply with all BWL policies and work rules. Predictable and reliable attendance. Other duties as assigned by supervisor. Job Specifications: Must be enrolled in an accredited educational institution in a program with a focus of Information Technology with junior or senior status during the summer of 2026. Minimum GPA of 3.0. Physical Requirements / Working Conditions: The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to remain in a stationary position for the majority of the working day. The person in this position needs to occasionally move about inside the office environment, including the use of stairs. Constantly operates a computer and other office equipment. Ability to adjust focus, especially due to concentration on a computer screen. Must frequently communicate with other departments and employees both verbally and in writing. May need to lift and carry up to 30 pounds and/or position the body to reach items on the floor/below knee level or reach overhead. The person in this position needs to move about in industrial environments and on uneven terrain occasionally. May be required to recognize small numbers, letters, symbols, color on prints, and operate field instruments/equipment. Works in a temperature-controlled office environment, with occasional work in outdoor weather conditions and industrial environments. Must successfully complete a background check, a substance screening and a physical (if applicable). Why Should You Apply? Skills development, and opportunity for professional growth Tours to BWL facilities and other local companies Volunteering opportunities Networking opportunities Satisfaction of delivering high-quality, essential services to the people of greater Lansing About BWL: The Board of Water & Light serves Lansing, Michigan, and surrounding areas with electricity, water, and steam. Lansing's city charter vests the BWL with full and exclusive management of water, steam, and electric services for or the city. The American Public Power Association has honored the Lansing Board of Water & Light as one of the country's best publicly-owned utilities. The Location: Lansing lies at the heart of the Great Lakes State and offers all the beauty and splendor of the four seasons. A haven for swimming, boating, fishing, snowmobiling, golf, and hunting, mid-Michigan is also just a couple hours from premier skiing and one of the most beautiful freshwater lakeshores in the world on our Lake Michigan Coast. Lansing itself is only minutes and miles away from two of the nation's premier universities, Michigan State University and the University of Michigan, and boasts miles of walking, running, biking trails, Potter Park Zoo, professional sports, the arts, and fine dining. THE BOARD OF WATER & LIGHT IS AN EQUAL OPPORTUNITY EMPLOYER

Job DescriptionGCyber is hiring an IT Support Specialist, to support our newly awarded United States Coats Guard (USCG) Maverick contract. is located in St Louis, MO and is a hybrid position with 3 days on site. As the IT Support Specialist, you will: Monitor the Priority Queue in ServiceNow (SNOW) and respond promptly to high-impact incidents affecting USCG users, ensuring all actions meet defined Service Level Agreements (SLAs). Apply established solutions and technical knowledge to resolve a wide range of issues across diverse technologies within the USCG environment. Maintain detailed, accurate documentation of incidents, resolutions, and best practices to support knowledge sharing and service improvement. Troubleshoot, repair, and maintain telecommunications networks and related systems in accordance with USCG and organizational standards. Test new and existing software programs to ensure performance, reliability, and compliance with operational requirements. Follow standard escalation procedures to validate, troubleshoot, and coordinate resolution with higher-tier support teams when necessary. Minimum Qualifications and Experience Active DoD Secret clearance Bachelor's degree with 5-8 years (or commensurate experience) 8570 IAT II certification (i.e., Security+, CCNA-Security, CND, CySA+, GCSP, GSEC, SSCP) Proficiency with ServiceNow (SNOW) for ticketing, tracking, and documentation. Familiarity with Microsoft 365, Active Directory, and standard IT support tools/software. Our Benefits GCyber is committed to the well-being and development of every employee. Our benefits are designed to support your personal and professional goals, from health and wellness programs to retirement savings and career development opportunities. Highlights include: 26 Days of Paid Leave + Annual PTO Increase An extra day of paid leave for every year of employment with GCyber Paid Parental Leave Additional Leave Allowances for Military Duty, Jury Duty, and Bereavement Leave 401(k) Matching 100% Company-funded Disability Insurance 90% Company-Funded Health, Dental, and Vision Insurance, with contributions to insurance benefits for spouses, children, and family members Training and Professional Development Plans Commuter Benefits Plan Parking and Transportation Allowance Equal Opportunity Employer GCyber is an Equal Opportunity Employer. This means you don't have to worry about whether your application process will be fair. We consider all applicants without regard to race, color, religion, age, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, veteran status, or disability. Stay in Touch For future job notifications please follow GCyber on LinkedIn. *********************************** Powered by JazzHR OvaGeLsj0I

Nikon Metrology is seeking an IT Administrator who will be responsible for maintaining the company's IT network, servers, security systems as well as user endpoints such as laptops and mobile devices. Supporting the local organization, both onsite and remote, across all NMI offices, by investigating and diagnosing network problems, collecting IT usage statistics, performing routine configuration and installation of IT solutions and providing technical support and guidance to end users. LOCATION: Brighton, MI WHY NIKON METROLOGY? You'd be joining a global company and becoming part of the future, giving you the opportunity to enter a career where you can help to shape and define innovation. KEY AREAS OF RESPONSIBILITY: Will include, but not limited to the following: Technical Support & Troubleshooting Diagnose and resolve issues with computer hardware, software, and network connectivity. Respond to user inquiries and provide technical support. Guide users through step-by-step solutions to common problems. System & Software Management Install, configure, and maintain operating systems, applications, and other software tools. Manage user accounts, permissions, and security settings. Perform system updates and deploy new hardware and software to users. IT Infrastructure & Maintenance Execute operational tasks related to IT infrastructure projects supporting business operations and security. Monitor and maintain servers, storage, and other IT infrastructure components. Implement and manage data backup (local & offsite) and recovery solutions. Communication & Documentation Log and prioritize support requests using a ticketing system. Create and maintain knowledge base articles and technical documentation. Communicate clearly and empathetically: with both technical and non-technical users. Escalate complex issues to other team members or external support providers End user focus Ensure a high level of end user satisfaction by providing timely and efficient support. Follow up with users to ensure that issues are resolved to their satisfaction. Gather and relay feedback. QUALIFICATIONS ESSENTIAL: Required Knowledge, Skills, and Abilities: Minimum of two (2) to four (4) years prior experience with providing workstation support The ability to prioritize, be attentive to details, maintain confidentiality, and provide exceptional client service required Demonstrated communication, interpersonal, organizational, analytical, problem-solving and computer skills required. A sense of urgency and a commitment to timely completion of projects. Attention to detail along with commitment to quality and confidentiality Full professional proficiency in English, written and spoken. Certificates, License, Registrations: Associate's degree in Computer Technology or related field. Certifications DESIRABLE: Certifications such as MCSE /CompTIA A+ / Network+ / Security+ or Microsoft 365 Certified TECHNICAL COMPETENCIES: Operating Systems: Proficiency in troubleshooting, configuring, and maintaining Windows 10 and 11, Windows server 2016, 2019 and 2022. Hardware & Software : Ability to diagnose, resolve, and install issues with computers, servers, printers, mobile devices, and various applications. Networking : Knowledge of network principles, including TCP/IP, DNS, DHCP and firewalls for network setup and troubleshooting. IT Service Management (ITSM): Knowledge of frameworks like ITIL and relevant tools. Security : Understanding and implementing cybersecurity best practices, including managing firewalls, security measures, and data security. Active Directory & Group Policy : User account management, group management, OU management, Group Policy Object (GPO) configuration, deployment, and troubleshooting Microsoft Office 365 and other common desktop applications Awareness of all mainstream mobile technologies (Apple) Remote Support : Experience using remote access tools for efficient user support WORKING ENVIRONMENT/PHYSICAL REQUIREMENTS Occasional business trips to other NM sites This role may involve working in server rooms or technical environments with controlled temperatures and noise from equipment. Must be able to sit or stand for extended periods while working at a computer. Occasional lifting of equipment (up to 25 pounds) such as servers, monitors, or networking hardware. Manual dexterity required for using tools, keyboards, and other IT equipment HOW WE TAKE CARE OF OUR TEAM CULTURE SPIRIT Work as a Team, Act as a Family! We believe in bringing our team members together in a diverse and friendly company atmosphere to celebrate and socialize, to inspire each other and keep our community strong and close inside and out of the office. WORK-LIFE BALANCE We understand the hustle and bustle of everyday life and the importance of work life balance, which is why we offer in office and hybrid working dynamics + refresh days! PERSONAL DEVELOPMENT We want you to grow with us and be the best version of yourself, which is why we offer competitive compensation, training/advancement opportunities and tuition reimbursement. AMAZING MEDICAL BENEFITS & PERKS We'll take care of you with industry leading medical, dental, vision plans and many more benefits that allow us and you to continue to be AMAZING! As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or national origin or because he or she is an individual with a disability or disabled veteran, Armed Forces service medal veteran, recently separated veteran, or active duty wartime or campaign badge veteran, or therein after referred collectively as “protected veterans”.

Job Description Why Dakkota For over 24 years, Dakkota Integrated Systems has delivered excellence through precision-engineered, build-to-order vehicle components from cockpits to fascia assemblies. Our award-winning team combines advanced lean manufacturing, strong product development, and a highly efficient supply chain to meet customer demands with reliability and innovation. If you're looking for a company that empowers you to grow while driving excellence, collaboration, and innovation to create real impact, we'd love to meet you. The role We are seeking a strategic and solutions-oriented IT Administrator (Production Support) to drive the reliability and performance of our production technology systems. This role is responsible for maintaining and optimizing critical IT infrastructure that supports manufacturing operations, including broadcast systems, error-proofing tools, printers, and customer communication interfaces. The ideal candidate is an innovative, data-driven professional with a passion for leveraging technology to enhance operational efficiency, reduce downtime, and foster a culture of continuous improvement and growth. What You'll Do Ensure System Uptime & Reliability: Provide technical support to production teams by minimizing downtime and resolving issues related to equipment, tooling, and system performance using structured problem-solving and analytical techniques. Maintain Production IT Infrastructure: Oversee the operation and maintenance of production-related broadcast systems, error-proofing technologies, printers, and customer communication interfaces (both hardware and software). Manage Backup & Redundancy: Maintain and manage backup systems, spare hardware components, and software configurations to ensure business continuity and rapid recovery in case of system failures. Support Continuous Improvement Initiatives: Collaborate on departmental projects including Value Analysis/Value Engineering (VA/VE), Six Sigma, and other process improvement activities involving IT systems. Develop Documentation & Recovery Plans: Create and update system operation manuals, disaster recovery procedures, and technical documentation for all production-related IT systems. Record & Report Activities: Accurately document all IT-related activities, incidents, and resolutions in accordance with company standards and compliance requirements. Ensure Safety Compliance: Follow all company protocols for emergency evacuation and contribute to maintaining a safe working environment for all employees. Perform Additional Duties: Carry out other responsibilities as assigned by management to support IT operations and organizational goals. Who you are High School Diploma or equivalent required; Associate's degree or higher in Information Technology, Computer Science, or a related field preferred. Minimum of 2 years of college education or an equivalent combination of education and relevant experience. At least 1-2 years of hands-on experience in IT support within manufacturing or assembly operations. Strong proficiency in Windows-based applications and database management systems. Demonstrated leadership, organizational, and communication skills with the ability to collaborate across teams. Proven ability to handle sensitive and confidential information with discretion and integrity. Health, Safety, Risks and Physical Demand Requirements Standing and sitting in office and manufacturing environment, normal amounts of computer work, lifting of computer equipment up to 70 lbs. Up to 25% of travel may be required Life at Dakkota Our success is rooted in meaningful relationships and a culture that feels like family. We champion compassion, respect, and work-life balance, while supporting each team member's personal and professional growth. Through ongoing development, competitive pay, and a comprehensive benefits package, we empower our people to thrive both at work and in life. Our benefits include paid time off, medical, dental, and vision coverage, and a 401(k) plan for eligible employees. Explore everything we have to offer at Dakkota Careers!

The superior engineering, workmanship, and overall quality of Ross Design™ products have kept us at the forefront of manufacturing since 1989. We work hard to exceed expectations in the quality and durability of our products. Most importantly, Ross Design™ strives to add value to our customer's products through innovative design and state of the art manufacturing processes. We, along with the rest of the world, are working to make the new hybrid work environment successful for our team and our clients. Keeping everyone safe, finding ways to be flexible, while providing a good work/life balance and at the same time meeting our clients IT support needs is very important to our company. Joining our team in a technical capacity you'll also be able to contribute your ideas for ways to improve our workflow in a new hybrid work environment, which has become our model for the foreseeable future. Job Description We are currently hiring Help Desk/Junior System Administrator. This is a position where you will be the first line of support to solve problems and provide remote and on-site support for multiple Robust clients. This position requires flexibility, patience, problem solving, and business savvy. Essential Duties and Responsibilities: Build and maintain great relationships with our clients Maintain and manage hardware and software on desktops, laptops, mobile devices, and other related equipment in PC and Mac environments Daily interaction with our internal CRM for ticketing and tracking time and expenses as they occur Perform basic technical support at the network level: WAN and LAN connectivity, routers, firewalls, and security Utilize remote monitoring and management system Document EVERYTHING. Timely communication with customers - responding to support requests, keeping them informed of incident progress, notifying them of impending changes or agreed outages, etc. Proven good judgment and problem solving skills, including escalating issues and problems as appropriate to ensure speedy resolution Qualifications Technical Skills and Knowledge Troubleshooting skills for PC/Mac/Mobile devices (iOS and Android) Microsoft Office TCP/IP networking and DNS Windows Server experience, including Active Directory Windows and Mac OS's Backup and disaster recovery solutions Security solutions and best practices Phone system configuration and troubleshooting Interpersonal Skills Must be a people-person to get hired here Excellent communication skills, both verbal and written, technical and non-technical Strong organizational skills; ability to balance priorities at multiple locations Excellent documentation skills and comfortable with Visio Critical thinking skills with problem-solving abilities Ability to present ideas in user-friendly language Ability to build and extend existing client relationships Additional Information Why Work Here? Great teammates, great clients, exploring new technology, great training, advancement opportunities We are an equal opportunity employer. Applicants are considered for positions without regard to veteran status, uniformed servicemember status, race, religion, sex, national origin, age, physical or mental disability, genetic information or any other category protected by applicable federal, state, or local laws.

Responsible for unique or complex information systems and/or information technology tasks within more than one discipline, such as application support, database administration, software quality assurance/quality control, software engineering, network telecommunications, and infrastructure operations of administration, analysis, engineering and design. + _responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform_ . + _Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support_ . + _Partner with the National Service Desk (NSD) Tier 1 & 2 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 3_ . + _Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow_ . + _Develop Knowledge Based Articles (KBA) and educate Tier 1 & 2 as needed_ . + _Be available for on-call 24x7x365 ongoing application support_ . + _Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period_ . + _help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well_ . + _System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3 Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs ServiceNow metrics reporting on ticket acknowledgements, resolution times and aging_ . **Minimum Qualifications** + Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience; Master's Degree preferred. + CompTIA A+ or ITIL certification preferred + 7-10 years of experience in information technology, systems administration or other IT related field. Specifically _a minimum of Five (5) years of experience in application / infrastructure design, development, testing, or operations_ **Other Job Specific Skills** + _Technical problem solving and implementer skills in application coding, infrastructure, or automation_ . + _Effective communications (written and spoken)_ . + _Coordinates and tracks well across AFS and client technical and functional teams ServiceNow ITSM (desired not required)_ . + _ITIL (desired not required)_ . + _Data Analysis / Excel T-SQL MSFT SQL Server Azure SQL Databases Database Architecture Extract, Transform and Load (ETL) data_ . **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $105k - $140k EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

Apply IT Specialist (SYSADMIN/INFOSEC) Department of Defense Defense Logistics Agency J62-AFG Apply Print Share * * * * Save * This job is open to * Requirements * How you will be evaluated * Required documents * How to apply See below for important information regarding this job. Position will be filled at any of the locations listed below. Site specific salary information as follows: * Battle Creek, MI: $88,621 - $115,213 * Columbus, OH: $92,475 - $120,222 * Dayton, OH: $91,922- $119,504 * Fort Belvoir, VA: $101,401- $131,826 * New Cumberland, PA: $101,401- $131,826 * Ogden, UT: $88,621 - $115,213 * Philadelphia, PA: $97,653- $126,955 * Richmond, VA: $92,573- $120,350 Summary See below for important information regarding this job. Position will be filled at any of the locations listed below. Site specific salary information as follows: * Battle Creek, MI: $88,621 - $115,213 * Columbus, OH: $92,475 - $120,222 * Dayton, OH: $91,922- $119,504 * Fort Belvoir, VA: $101,401- $131,826 * New Cumberland, PA: $101,401- $131,826 * Ogden, UT: $88,621 - $115,213 * Philadelphia, PA: $97,653- $126,955 * Richmond, VA: $92,573- $120,350 Overview Help Accepting applications Open & closing dates 12/17/2025 to 12/27/2025 This job will close when we have received 100 applications which may be sooner than the closing date. Learn more Salary $88,621 to - $131,826 per year See Summary Section below for more salary information. Pay scale & grade GS 12 Locations 2 vacancies in the following locations: Battle Creek, MI Whitehall, OH Wright-Patterson AFB, OH New Cumberland Defense Logistics Center, PA Show morefewer locations (4) Philadelphia, PA Hill AFB, UT Fort Belvoir, VA Richmond, VA Remote job No Telework eligible Yes-as determined by the agency policy. Travel Required Occasional travel - You may be expected to travel for this position. Relocation expenses reimbursed No Appointment type Permanent - Multiple Appointment Types Work schedule Full-time Service Competitive Promotion potential None Job family (Series) * 2210 Information Technology Management Supervisory status No Security clearance Other Drug test No Financial disclosure No Bargaining unit status Yes Announcement number DLAJ6-26-12855455-DHA Control number 852729800 This job is open to Help The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Clarification from the agency This is a Direct Hiring Authority notice open to the Public. Videos Duties Help * Serves as an ICAM Information Technology (IT) Specialist responsible for technical support services such as testing/installing /planning/evaluating/implementing Single Sign-On, Identity Governance, and overall support for DLA J62FG ICAM program. * Provides planning and coordinating for the installation, testing, operation, troubleshooting, and maintenance of hardware and software systems. * Provides systematic analytical approaches to problem solving and provides computer systems analysis, computer programming, system administration, and maintenance in support of applications prototyping, integration, modification, and implementation. * Addresses the effectiveness, efficiency, productivity, and resource requirements for various ICAM systems including toolsets and processes supporting Identity Management, Single Sign-On, Privilege Management and Segregation of Duties. * Under these ICAM subsystems, the incumbent provides maintenance via appropriate support systems. Requirements Help Conditions of employment * Must be a U.S. citizen * Tour of Duty: Set Schedule * Security Requirements: Non-Critical Sensitive * Appointment is subject to the completion of a favorable suitability or fitness determination, where reciprocity cannot be applied; unfavorably adjudicated background checks will be grounds for removal. * Fair Labor Standards Act (FLSA): Exempt * Selective Service Requirement: Males born after 12-31-59 must be registered or exempt from Selective Service. * Recruitment Incentives: Not Authorized * Bargaining Unit Status: Yes * Selectees are required to have a REAL ID or other acceptable identification documents to access certain federal facilities. See *************************** for more information. * This position and any future selections from this announcement may be used to fill various shifts located anywhere within DLA Information Operations, J6. Qualifications To qualify for an IT Specialist (SYSADMIN/INFSOEC), your qualifications must include: A. Specialized Experience: One year of specialized experience that equipped you with the particular competencies to successfully perform the duties of the position, and is directly in or related to this position. To qualify at the GS-12 level, applicants must possess one year of specialized experience equivalent to the GS-11 level or equivalent under other pay systems in the Federal service, military or private sector. Applicants must meet eligibility requirements including time-ingrade (General Schedule (GS) positions only), time-after-competitive appointment, minimum qualifications, and any other regulatory requirements by the cut-off/closing date of the announcement. Creditable specialized experience includes: * Defines or gathers technical requirements and participates in the development of new and enhanced processes, systems or applications. * Performs difficult and complex research or troubleshooting in critical problem areas (i.e. applications development, Governance Risk & Compliance and/or other ICAM systems, if applicable) including the interface and integration with other systems having DLA wide impact and/or application. * Researches and submits project plans, coordinates support from participating activities, organizes data collection, collects data, determines, or develops methodology required, solves the problem, and prepares the necessary reports. * Creates, and debugs scripts and programs which conform to standard systems requirements for Application Program Interfaces (API), mid-tier, and web enabled interfaces. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education Substitution of education may not be used in lieu of specialized experience for this grade level. Additional information This position will close when it receives 100 applications which may be sooner than the close date. For Important General Applicant Information and Definitions go to: ****************************************************************** Reemployed Annuitants: This position does not meet criteria for appointment of Reemployed Annuitants. The DoD criteria for hiring Reemployed Annuitants can be found at: ********************************************************************************** Drug-Free Workplace Policy The Defense Logistics Agency (DLA) is committed to maintaining a safe, drug-free workplace. All DLA employees are required to refrain from illegal drug use on and off duty. DLA conducts pre-employment, reasonable suspicion, post-accident, and random drug testing. Applicants tentatively selected for employment in testing designated positions will undergo a urinalysis to screen for illegal drug use prior to appointment. Refusal to undergo testing or testing positive for illegal drugs will result in withdrawal of the tentative job offer and a six-month denial of employment with DLA from the date of the drug test. Employees in drug testing designated positions are subject to random drug testing. The DLA drug testing panel tests for the following substances: marijuana, cocaine, opiates, heroin, phencyclidine, amphetamines, methamphetamines, fentanyl, norfentanyl, methylenedioxymethamphetamine (MDMA), methylenedioxyamphetamine (MDA), and opioids. ADVISORY: Use of cannabidiol (CBD) products may result in a positive drug test for marijuana. DLA employees are subject to Federal law and under Federal law, Marijuana is a Schedule I drug and is illegal. Additional guidance on writing a federal resume can be found at: USAJOBS Help Center - How do I write a resume for a federal job? The resume builder can help you create a resume using these recommendations and uses the information in your USAJOBS profile to help you get started. Expand Hide additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How you will be evaluated You will be evaluated for this job based on how well you meet the qualifications above. Direct Hire Evaluation: Once the application process is complete, a review of your application will be made to ensure you meet the job requirements. This vacancy will be filled through a Direct Hire Authority. All applicants who meet the basic qualification requirements will be forwarded to the Selecting Official for consideration. The rule of Three, Veteran's Preference and traditional rating and ranking of applicants do not apply to this vacancy. We will evaluate your application for basic eligibility and to determine if your experience meets the basic qualification requirements described in the announcement. All applicants who meet the qualifications and other basic requirement are eligible for referral and selection consideration. Please follow all instructions carefully. Errors or omissions may affect your rating. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required documents Required Documents Help To apply for this position you must provide a complete Application Package. Each Application Package MUST include: * Your Resume: IMPORTANT UPDATE: Your resume must not exceed two (2) pages. If your resume exceeds the two-page limit, you will be removed from consideration for this announcement. The resume and required supporting documentation should provide the minimum qualifications and relevant experience for the announced position. Must include the work schedule, hours worked per week, dates of employment, and duties performed. If multiple resumes are submitted by an applicant, only the last resume submitted will be reviewed for qualifications and referred for selection consideration, if eligible. The resume must not be more than 5MB and should be saved and uploaded as a PDF to maintain formatting and number of pages. We also accept GIF, JPG, JPEG, PNG, RTF, TXT, PDF, ODT or Word (DOC or DOCX). We do not accept PDF portfolio files. Page margins should be 0.5 inches, and font styles must be legible. Consider using 14-point size font for titles and 10-point for the main text. We recommend using a font like Lato, if available. Other widely available options are Calibri, Helvetica, Arial, Verdana, Open San Source Sans Pro, Roboto or Noro Sans. * Applicable documents to support the eligibility(s) for which you are applying. Please review the following link for a listing of the additional documents you will need to provide: Supporting Documents. * If you are requesting a reasonable accommodation to the USA Hire Competency Based Assessments, submit documentation to support your request, including the Reasonable Accommodation Request Form found here. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating. How to Apply Help Please read the entire announcement and all the instructions before you begin an application. To apply for this position, you must complete the initial online application, to include submission of the required documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. The application process is as follows: * To begin the application process, click the Apply Online button. * Answer the questions presented in the application and attach all necessary supporting documentation. NOTE: Resumes up to a total of two pages will be accepted. Your resume must not exceed two (2) pages. If your resume exceeds the two-page limit, you will be removed from consideration for this announcement. * Click the Submit Application button prior to 11:59 PM (ET) on 12/27/2025. * After submitting your online application, you will be notified whether or not you are required to take any additional online assessments through the USA Hire Competency Based Assessment system. This message will be delivered to you both on screen and via email notification. The email may be routed to your "Spam" or "Junk" folder. If you do not receive the email invitation to the assessment and you meet the minimum qualifications for the position, you should contact **************************************** to request the email be re-sent. Requests to re-send invitations to the USA Hire Competency Based Assessments must be received by **************************************** BEFORE the close of the JOA. * If you are asked to take the USA Hire Competency Based Assessments, you will be presented with a unique URL to access the USA Hire system. Access to USA Hire is granted through your USAJOBS login credentials. Be sure to review all instructions prior to beginning your USA Hire Assessments. Click here for Computer System Requirements. * NOTE: Set aside at least 3 hours to take these assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue at a later time, you can re-use the URL sent to you via email and also found in your USAJOBS account under the "Track my application" link for the corresponding application. You may update your application documents and some questions related to your personal information at any time during the announcement open period. However, you will not be able to make changes to questions related to assessing the minimum qualifications and competencies (knowledge, skills, abilities, and other characteristics) mentioned in the "How You Will Be Evaluated" section above. To make an allowed update to your application, return to your USAJOBS account (************************* There you will find a record of your application, the application status, and an option to Edit my application. This option will no longer be available once the announcement has closed. To verify the status of your application both during and after the announcement open period, log into your USAJOBS account at ************************ On the Home page, scroll down and locate your job application. Once the job has been located, click the "Track this application" link on the right under the application date. The page will refresh to display the Agency's Application Information page where you can scroll down and review any notifications the agency has sent you. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit ******************************************************** Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here: https://appsupport.usastaffing.gov/hc/en-us/articles/2**********764-Requesting-an-accommodation. To preview the questionnaire, please go to ********************************************************* Agency contact information Elise Baerwald Phone ********** Email ********************** Address DLA Information Operations J6 8725 John J Kingman Rd Ft Belvoir, VA 22060-6221 US Next steps If you meet the minimum qualifications of this position, you may be presented with instructions on how to access the USA Hire Competency Based Assessments (CBA) system. These additional online assessments must be completed within 48 hours following the close of this announcement unless you have requested Reasonable Accommodation for the USA Hire CBA. Your results will be kept on record for one year when applying for future jobs that require the same USA Hire CBA. NOTE: If the USA Hire CBA is altered within a year of your last application, you will be required to take the new USA Hire CBA. If no additional online assessments are required you will receive an OPM notification stating "It has been determined that you have completed all required online assessments and your application is complete. No further action is required." Once you successfully complete the application process, you will receive a notification of receipt. Your application package will be reviewed to ensure you meet the basic eligibility and qualifications requirements, and you will receive a notification. A review may be completed of your online questionnaire and the documentation you submitted to support your responses. Applicants that are found qualified may be referred to the hiring official for consideration, and you will receive a notification of referral. The selecting official may choose to conduct interviews, and as part of the selection process, applicants may be required to complete additional supplemental documents. Once the selection is made, you will receive a notification of the decision. If interviews are conducted, DLA uses a technique called Behavior Based Interviewing (BBI). Be sure to check your USA Jobs account for your notification updates. Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probationary period Privacy Act Reasonable accommodation policy Selective Service Signature and false statements Social security number request Required Documents Help To apply for this position you must provide a complete Application Package. Each Application Package MUST include: * Your Resume: IMPORTANT UPDATE: Your resume must not exceed two (2) pages. If your resume exceeds the two-page limit, you will be removed from consideration for this announcement. The resume and required supporting documentation should provide the minimum qualifications and relevant experience for the announced position. Must include the work schedule, hours worked per week, dates of employment, and duties performed. If multiple resumes are submitted by an applicant, only the last resume submitted will be reviewed for qualifications and referred for selection consideration, if eligible. The resume must not be more than 5MB and should be saved and uploaded as a PDF to maintain formatting and number of pages. We also accept GIF, JPG, JPEG, PNG, RTF, TXT, PDF, ODT or Word (DOC or DOCX). We do not accept PDF portfolio files. Page margins should be 0.5 inches, and font styles must be legible. Consider using 14-point size font for titles and 10-point for the main text. We recommend using a font like Lato, if available. Other widely available options are Calibri, Helvetica, Arial, Verdana, Open San Source Sans Pro, Roboto or Noro Sans. * Applicable documents to support the eligibility(s) for which you are applying. Please review the following link for a listing of the additional documents you will need to provide: Supporting Documents. * If you are requesting a reasonable accommodation to the USA Hire Competency Based Assessments, submit documentation to support your request, including the Reasonable Accommodation Request Form found here. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

Arete Technologies, Inc. offers set of innovative Consulting and Outsourcing services, bridging the gap between requirements and outputs of various dexterous and facile companies worldwide. The thrust of providing global deliverables with focus on providing paramount and unsurpassed services combined with cost saving solutions to the clients We understand the business requirements in the present day corporate scenario and aspire to provide world-class services enabling the organization to burgeon and flourish while keeping the work-life balance intact. The Global delivery mechanism followed at Arete Technologies, Inc. saddles proficient schemas and unconventional channels to provide one-stop solutions for all your workforce needs. our Team is an exquisite amalgamation of vast experiences of over 30 years in IT Consulting and Staffing industry. Connoisseurs in the field of staff augmentation for IT, we operate on 24 by 7 model with an aim of providing affordable and adept professionals with an assurance of satisfaction for both Consultants and Clients. We are pre-eminent service providers in the field of staff augmentation, IT Consultancy, Software development, Web Development providing unexcelled services and focusing on both the employers and employees. Job Description Description: DTMB/DHHS is requesting an IT Specialist with a unique skill set required for Rational Team Concert (RTC). This is a new position and we would like to contract an IBM Jazz CLM Process Specialist. Either Webcam or In Person This position functions as an expert in administering Rational tools, including (but not limited to) tool version upgrades, migrations, tool and server performance, scripting, and automating desktop tool deployment. This position will work with the tool process team and CMCoE team to configure the tools to follow industry best practices and SoM standards for but not limited to Bridges, MiBridges, Integrated Service Delivery(ISD) Portal, ISD Contact Center, ISD Universal Case Load, MiSACWIS, MiCSES, BSI, ODS, SIGMA, HUB, and CHAMPS. Additional Information Best Regards Alka Bhatia

Job Description Nikon Metrology is seeking an IT Administrator who will be responsible for maintaining the company's IT network, servers, security systems as well as user endpoints such as laptops and mobile devices. Supporting the local organization, both onsite and remote, across all NMI offices, by investigating and diagnosing network problems, collecting IT usage statistics, performing routine configuration and installation of IT solutions and providing technical support and guidance to end users. LOCATION: Brighton, MI WHY NIKON METROLOGY? You'd be joining a global company and becoming part of the future, giving you the opportunity to enter a career where you can help to shape and define innovation. KEY AREAS OF RESPONSIBILITY: Will include, but not limited to the following: Technical Support & Troubleshooting Diagnose and resolve issues with computer hardware, software, and network connectivity. Respond to user inquiries and provide technical support. Guide users through step-by-step solutions to common problems. System & Software Management Install, configure, and maintain operating systems, applications, and other software tools. Manage user accounts, permissions, and security settings. Perform system updates and deploy new hardware and software to users. IT Infrastructure & Maintenance Execute operational tasks related to IT infrastructure projects supporting business operations and security. Monitor and maintain servers, storage, and other IT infrastructure components. Implement and manage data backup (local & offsite) and recovery solutions. Communication & Documentation Log and prioritize support requests using a ticketing system. Create and maintain knowledge base articles and technical documentation. Communicate clearly and empathetically: with both technical and non-technical users. Escalate complex issues to other team members or external support providers End user focus Ensure a high level of end user satisfaction by providing timely and efficient support. Follow up with users to ensure that issues are resolved to their satisfaction. Gather and relay feedback. QUALIFICATIONS ESSENTIAL: Required Knowledge, Skills, and Abilities: Minimum of two (2) to four (4) years prior experience with providing workstation support The ability to prioritize, be attentive to details, maintain confidentiality, and provide exceptional client service required Demonstrated communication, interpersonal, organizational, analytical, problem-solving and computer skills required. A sense of urgency and a commitment to timely completion of projects. Attention to detail along with commitment to quality and confidentiality Full professional proficiency in English, written and spoken. Certificates, License, Registrations: Associate's degree in Computer Technology or related field. Certifications DESIRABLE: Certifications such as MCSE /CompTIA A+ / Network+ / Security+ or Microsoft 365 Certified TECHNICAL COMPETENCIES: Operating Systems: Proficiency in troubleshooting, configuring, and maintaining Windows 10 and 11, Windows server 2016, 2019 and 2022. Hardware & Software: Ability to diagnose, resolve, and install issues with computers, servers, printers, mobile devices, and various applications. Networking: Knowledge of network principles, including TCP/IP, DNS, DHCP and firewalls for network setup and troubleshooting. IT Service Management (ITSM): Knowledge of frameworks like ITIL and relevant tools. Security: Understanding and implementing cybersecurity best practices, including managing firewalls, security measures, and data security. Active Directory & Group Policy: User account management, group management, OU management, Group Policy Object (GPO) configuration, deployment, and troubleshooting Microsoft Office 365 and other common desktop applications Awareness of all mainstream mobile technologies (Apple) Remote Support: Experience using remote access tools for efficient user support WORKING ENVIRONMENT/PHYSICAL REQUIREMENTS Occasional business trips to other NM sites This role may involve working in server rooms or technical environments with controlled temperatures and noise from equipment. Must be able to sit or stand for extended periods while working at a computer. Occasional lifting of equipment (up to 25 pounds) such as servers, monitors, or networking hardware. Manual dexterity required for using tools, keyboards, and other IT equipment HOW WE TAKE CARE OF OUR TEAM CULTURE SPIRIT Work as a Team, Act as a Family! We believe in bringing our team members together in a diverse and friendly company atmosphere to celebrate and socialize, to inspire each other and keep our community strong and close inside and out of the office. WORK-LIFE BALANCE We understand the hustle and bustle of everyday life and the importance of work life balance, which is why we offer in office and hybrid working dynamics + refresh days! PERSONAL DEVELOPMENT We want you to grow with us and be the best version of yourself, which is why we offer competitive compensation, training/advancement opportunities and tuition reimbursement. AMAZING MEDICAL BENEFITS & PERKS We'll take care of you with industry leading medical, dental, vision plans and many more benefits that allow us and you to continue to be AMAZING! As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or national origin or because he or she is an individual with a disability or disabled veteran, Armed Forces service medal veteran, recently separated veteran, or active duty wartime or campaign badge veteran, or therein after referred collectively as “protected veterans”.

Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provides hardware/software support at the operating system-level across pre-defined server and network areas. Responsible for Level 1 basic level troubleshooting. + Implements routine changes on production systems per direction and guidance from Administrators. + Supports the integration of new technologies into existing infrastructure. + Resolves Level 1 incidents affecting the operation/availability of production systems, through troubleshooting and implementing known fixes. + Deploys standard repeatable build outs. + Supports the patching and maintenance of appropriate technologies (e.g. servers/databases/network/ storage/software solutions). + Supports routine backup strategies and disaster recovery tests. + Reviews system performance indicators and raises issues to more senior level team members. + Assists with monitoring vendors' release notes and contributes to the implementation of necessary upgrades and patches as required. + Maintains third-party tools. + May make proactive suggestions for service improvements. **Minimum Qualifications** + HS Diploma or GED; Bachelor's Degree in Information Technology, Computer Science or a related field preferred or equivalent relevant experience. + 1- 2 years of experience in information technology, systems administration or other IT related field. + Hours for this position are roughly 11P-8A ET including weekends. **Other Job Specific Skills** + Knowledge of Microsoft Operating Systems and products that include Microsoft Windows, Windows Servers, Microsoft Office365 and SharePoint, Microsoft Teams. + Applies standard methodology, techniques, procedures and criteria. + Ability to troubleshoot and resolve basic/routine system hardware, software or networking related problems. + Ability to communicate effectively, both orally and in writing and to translate technical terminology into terms understandable to non-technical employees. + Strong customer service skills. + Experience with cloud infrastructure, digital workspace, and storage technology a plus. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $20-$23/hr EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

Nikon Metrology is seeking an IT Administrator who will be responsible for maintaining the company's IT network, servers, security systems as well as user endpoints such as laptops and mobile devices. Supporting the local organization, both onsite and remote, across all NMI offices, by investigating and diagnosing network problems, collecting IT usage statistics, performing routine configuration and installation of IT solutions and providing technical support and guidance to end users. LOCATION: Brighton, MI WHY NIKON METROLOGY? You'd be joining a global company and becoming part of the future, giving you the opportunity to enter a career where you can help to shape and define innovation. KEY AREAS OF RESPONSIBILITY: Will include, but not limited to the following: Technical Support & Troubleshooting Diagnose and resolve issues with computer hardware, software, and network connectivity. Respond to user inquiries and provide technical support. Guide users through step-by-step solutions to common problems. System & Software Management Install, configure, and maintain operating systems, applications, and other software tools. Manage user accounts, permissions, and security settings. Perform system updates and deploy new hardware and software to users. IT Infrastructure & Maintenance Execute operational tasks related to IT infrastructure projects supporting business operations and security. Monitor and maintain servers, storage, and other IT infrastructure components. Implement and manage data backup (local & offsite) and recovery solutions. Communication & Documentation Log and prioritize support requests using a ticketing system. Create and maintain knowledge base articles and technical documentation. Communicate clearly and empathetically: with both technical and non-technical users. Escalate complex issues to other team members or external support providers End user focus Ensure a high level of end user satisfaction by providing timely and efficient support. Follow up with users to ensure that issues are resolved to their satisfaction. Gather and relay feedback. QUALIFICATIONS ESSENTIAL: Required Knowledge, Skills, and Abilities: Minimum of two (2) to four (4) years prior experience with providing workstation support The ability to prioritize, be attentive to details, maintain confidentiality, and provide exceptional client service required Demonstrated communication, interpersonal, organizational, analytical, problem-solving and computer skills required. A sense of urgency and a commitment to timely completion of projects. Attention to detail along with commitment to quality and confidentiality Full professional proficiency in English, written and spoken. Certificates, License, Registrations: Associate's degree in Computer Technology or related field. Certifications DESIRABLE: Certifications such as MCSE /CompTIA A+ / Network+ / Security+ or Microsoft 365 Certified TECHNICAL COMPETENCIES: Operating Systems: Proficiency in troubleshooting, configuring, and maintaining Windows 10 and 11, Windows server 2016, 2019 and 2022. Hardware & Software: Ability to diagnose, resolve, and install issues with computers, servers, printers, mobile devices, and various applications. Networking: Knowledge of network principles, including TCP/IP, DNS, DHCP and firewalls for network setup and troubleshooting. IT Service Management (ITSM): Knowledge of frameworks like ITIL and relevant tools. Security: Understanding and implementing cybersecurity best practices, including managing firewalls, security measures, and data security. Active Directory & Group Policy: User account management, group management, OU management, Group Policy Object (GPO) configuration, deployment, and troubleshooting Microsoft Office 365 and other common desktop applications Awareness of all mainstream mobile technologies (Apple) Remote Support: Experience using remote access tools for efficient user support WORKING ENVIRONMENT/PHYSICAL REQUIREMENTS Occasional business trips to other NM sites This role may involve working in server rooms or technical environments with controlled temperatures and noise from equipment. Must be able to sit or stand for extended periods while working at a computer. Occasional lifting of equipment (up to 25 pounds) such as servers, monitors, or networking hardware. Manual dexterity required for using tools, keyboards, and other IT equipment HOW WE TAKE CARE OF OUR TEAM CULTURE SPIRIT Work as a Team, Act as a Family! We believe in bringing our team members together in a diverse and friendly company atmosphere to celebrate and socialize, to inspire each other and keep our community strong and close inside and out of the office. WORK-LIFE BALANCE We understand the hustle and bustle of everyday life and the importance of work life balance, which is why we offer in office and hybrid working dynamics + refresh days! PERSONAL DEVELOPMENT We want you to grow with us and be the best version of yourself, which is why we offer competitive compensation, training/advancement opportunities and tuition reimbursement. AMAZING MEDICAL BENEFITS & PERKS We'll take care of you with industry leading medical, dental, vision plans and many more benefits that allow us and you to continue to be AMAZING! As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or national origin or because he or she is an individual with a disability or disabled veteran, Armed Forces service medal veteran, recently separated veteran, or active duty wartime or campaign badge veteran, or therein after referred collectively as “protected veterans”.