Information technology technician jobs in Acton, MA - 810 jobs

This role leads and supports IT projects that improve business processes, enhance data systems, and deliver actionable insights through automation and analytics. Key Responsibilities Manage IT and business automation projects from planning through implementation Collaborate with clients and internal stakeholders to define project goals, gather requirements, and deliver successful outcomes Build process automations using Microsoft Power Platform tools such as Power Automate, SharePoint, Lists, and Power Apps Design and maintain dashboards and reports in Power BI and Microsoft Fabric Support database-related work, ensuring proper design, data integrity, and relational structure Apply AI fundamentals to improve workflows and analytics Track project timelines, budgets, and communications Benefits: Health Insurance Dental Insurance Long Term Disability Employee Pension Plan Sick Pay Paid Vacation Paid Holidays Annual Bonus

Title: Network Support Technician Fully Onsite Job Required experience in Windows Refresh, imaging, migration, and deployment. Troubleshoot and resolve incidents for desktops/laptops hardware and software issues. Installing and configuring County standard Hardware and Software Installing and maintaining hardware and computer peripherals. Installing and upgrading operating systems and computer software. Troubleshooting networking and connection issues. Advising on software or hardware upgrades. Analytical problem-solving abilities, proactive/positive team player, resourceful, innovative Demonstrate professional organization, documentation, communication, and interpersonal skills Proven multi-tasking skills, including ability to work effectively under pressure, handle heavy volumes and meet demanding deadlines

The Help Desk Support Specialist is a customer service professional responsible for front-line IT support for both onsite and remote personnel at Mevion Medical Systems. This person must be able to respond to, diagnose, and resolve basic computer and application issues in a professional and efficient manner for a diverse audience ranging from highly skilled technicians to professional engineers to business and finance teams. This person is highly motivated in a culture of continuous improvement, always looking for ways to share knowledge and create efficiency in daily tasks. Essential Functions: Responds to end-user requests for technical assistance by phone, email, or ticketing system. Troubleshoots and resolves basic computer, application, system, device, access, or performance issues. Uses established processes and procedures to document, track, and resolve reported problems and to meet operational service levels and standards. Advises users on the methods, steps, and actions to resolve and avoid future issues and provides documentation as needed. Escalates problems to appropriate levels or teams to achieve issue resolution. May support installs or upgrades of software or devices, set up user profiles, or re-set passwords. A desire to work with all IT function areas including desktops, networks, and servers. Experience Preferred: Microsoft 365 Administration Microsoft Active Directory / Entra ID Atlassian Suite Salesforce Education, Training, and Experience: At least 2-5 years' applicable experience. A customer focused mindset and an innate ability to respond to customer expectations and requirements is essential. Physical and Environmental Considerations: Must be able to sit/stand for long periods of time. Required use of standard office equipment including laptop, phone, copier, etc. Typical office environment. Must be able to walk through the factory environment safely. Position is Contract to Hire.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are looking for a SIU Investigator (mid-level). This is a "Desk" position. Besides the normal SIU Investigator responsibilities, you will also perform triage duties to review claims identified by our predicative fraud tool to determine if an SIU investigation is warranted. Within defined guidelines and framework, protects USAA and our members from potential fraudulent claims by investigating questionable, suspect claims activity in compliance with state insurance fraud-related laws and regulations and policies and procedures. This role is remote eligible. You can live anywhere in the Continental US. There may be occasional business travel involved. What you'll do: Applies knowledge and understanding of fraud schemes and investigation strategies on any questionable or suspect first or third part claims. Participates in the development of fraud prevention strategies. Applies knowledge of P&C insurance industry products, services, and processes in investigating claims to include P&C insurance policy contracts, coverages and internal claims handling process and procedures. Applies knowledge of state laws and regulations pertaining to insurance fraud in investigating claims. Collects evidence of potential fraud through field or remote interviews and thorough searches of investigative databases, internal resources, Internet resources, public records, and forensic tools. Makes recommendations within defined authority guidelines. Prepares and presents detailed and comprehensive verbal and written investigative reports summarizing the results of the investigation and recommended outcome. Develops and maintains external relationships with industry, law enforcement and other contacts involved in fraud investigation, detection, and prevention. May serve as a resource team member on specific matters through demonstrated skill or training. Assists with the delivery of fraud awareness training initiatives in a defined environment. Handles CAT duty responsibilities as business requires. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma (GED). 2+ years claims adjusting experience, or P&C SIU/Fraud Investigation experience OR 4+ years prior investigative law enforcement (to include military) or relevant fraud industry investigation experience. Proven investigatory skills. Experience obtaining statements from various parties to incidents, witnesses, and suspects. Ability to gather broad range of evidence and draw conclusions based on the objective details related to the applicability of fraud. Demonstrated ability to organize and prioritize workload, performing multiple tasks and devising solutions to problems. Familiarity with using computers and various software packages to enter and extract data for analysis from relevant data sources and systems. Knowledge of city, state and local regulations, legal concepts, understanding of contracts, case law, medical treatment, and medical terminology. What sets you apart: Strong underwriting skillset as part of working within underwriting, investigating post-bind or part of an underwriting investigative team. Strong understanding of auto and property policy language to proactively identify potential misrepresentations before a claim is filed. Strong report writing and presentation skillset. SIU experience conducting low to complex P&C fraud investigations OR a combination of Claims and Law Enforcement Investigations OR Military Investigative experience. Designations such as CFE, CIFI, SCLA, ACLS, FCLS, LPCS, AIC, CPCU, CCLS, or other. US military experience through military service or a military spouse/domestic partner Compensation range: This is an hourly position. However, the annualized salary range for this position is: $77,120 - $147,390 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, F-1, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

At Global Partners, business starts with people. Since 1933, we've believed in taking care of our customers, our guests, our communities, and each other-and that belief continues to guide us. The Global Spirit is how we work to fuel that long term commitment to success. As a Fortune 500 company with 90+ years of experience, we're proud to fuel communities-responsibly and sustainably. We show up every day with grit, passion, and purpose-anticipating needs, building lasting relationships, and creating shared value. : Additional Job Description: Pay Range: $16.03 - $20.46 The pay range for this position is outlined above. The final amount offered at the start of employment is determined based on factors including, but not limited to, experience level, knowledge, skills, abilities and geographic location, and the Company reserves the right to modify base salary at any time, including for reasons related to individual performance, Company or individual department/team performance and market factors. Our Commitments to You * Coins! We offer competitive salaries and opportunities for growth. We have an amazing Talent Development Team who create trainings for growth and job development. * Health & Wellness - Medical, Dental, Visions and Life Insurance. Along with additional wellness support. * The Road Ahead - We offer 401k and a match component! * Professional Development - We provide tuition reimbursement; this benefit is offered after 6 months of service. What to Expect From the Hiring Process We value passion and potential. Please apply if you're qualified and interested-we'd love to hear from you. A member of our Talent Acquisition team will review your application and may connect you with the hiring manager if your experience is a strong match. Interviews are conducted virtually and in person, depending on the role. We'll provide more details about next steps if selected to move forward. Global Partners LP is an equal opportunity employer. We foster a company culture where ideas from all people help us grow, move and thrive. We embrace the diversity of all applicants and do not discriminate against race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. If you have a disability and need an accommodation to apply, please contact our recruiting department at ************ or 781-7GP-WORK. * Disclaimer: At Global Partners, we don't use lie detector tests for any employment decisions. We follow all the rules and regulations, so we need to let you know: In Massachusetts, it's illegal to require or administer a lie detector test as a condition of employment of continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

As an IT Intern you will have the opportunity to participate on projects within either Development and/or Infrastructure depending on business needs and your interest. Within Gorton's IT setting you will participate in a team environment discussing actual business issues and developing solutions. Possible projects and assignments include: What you'll do: Developing enhancements to core business applications Participating on Gorton's Business Intelligence Team - using Microsoft BI tools to create various reports and dashboards Assisting in the optimization of Gorton's internal Sharepoint portal Researching new technology trends and opportunities Aiding the IT department in complying with Sarbanes/Oxley regulations Deploying new desktops and laptops Installing desktop application upgrades and patches Responding to help desk inquires Supporting remote user connectivity What you'll need: Pursuit of a BS Degree in an Information Technology field, or BS Degree in Business with an interest in Management Information Systems A strong business orientation Knowledge of database concepts Experience with analytical tools, such as Tableau or PowerBI Some programming experience General knowledge of servers, networks, PC's and laptops Demonstrated ability to adapt and grow Solid project management skills Strong organization and time management skills Excellent verbal and written communication skills Ability to work effectively on cross functional teams Pay Range: $20-$25/hour

Job Title: Remote IT Technician Company: Everglade Works Type: Full-Time | Remote We are Everglade Works an innovative IT solutions company known for solving complex technical challenges and keeping systems flowing like a dream. Our clients rely on us for smart, scalable tech support, and our people are the reason we deliver. We don't just hire techs we bring on technicians who think like engineers and support like pros. What You'll Be Doing You'll be the go-to IT expert remotely supporting our internal team and external clients across various systems. You'll troubleshoot like a champ, maintain systems like a pro, and explain complex tech in a way that even your grandma would get . Here's what your day-to-day might look like: Provide top-tier remote technical support for hardware, software, and network issues Install, configure, and maintain workstations, laptops, VPNs, and remote tools ️ Troubleshoot system errors and outages like a detective on a mission Set up and manage user accounts, permissions, and device configurations Monitor and support cybersecurity tools, patch updates, and backups Document resolutions, create internal knowledge base articles, and keep logs updated Work closely with our Support Lead and other departments to solve issues and improve operations Stay up to date on the latest IT trends and bring proactive solutions to the table What We are Looking For We are not just looking for someone who can reset passwords (although, yeah you'll do that too). We want someone who gets excited about solving problems and making tech work better for people. 2+ years of experience as an IT Technician or similar role Strong knowledge of Windows and MacOS environments Comfortable with remote support tools (TeamViewer, AnyDesk, Remote Desktop, etc.) Working knowledge of cloud platforms like Google Workspace or Microsoft 365 Experience troubleshooting printers, VPNs, networking issues, and firewalls Great communicator verbal and written (we love clarity!) You're a self-starter, highly organized, and cool under pressure Bonus points if you have experience with help desk ticketing systems (like Freshdesk, Zendesk, or Jira) What's In It for You Competitive salary (we don't lowball) Monthly remote work stipend Career growth opportunities you grow, we grow Work with a team that actually gets tech Flexible hours you manage your day Paid time off + paid holidays Health, dental, and vision insurance (US-based employees) How to Apply Ready to bring your IT skills to a team that values you and your ideas? Click Apply Now and lets get the conversation started. Were excited to meet you. Everglade Works is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

IT Field Technician We are in search for a IT Field Technician to join the dynamic team of professionals providing world class IT services to its clients in the Boston, MA. This is a great opportunity for a self-starter with a proven track record to develop, implement, and support various initiatives in the area of IT Support.Responsibilities: Attending customer support requests via phone, email or in person. Performing server and network troubleshooting remotely and on site Doing application deployments Follow change control process Managing servers and network equipment Document and follow procedures Work on projects and tasks assigned in a timely manner Be available for emergencies and scheduled tasks during off business hours Be available for off hours on-call rotation. On-site visits to client site as needed Qualifications: Previous experience in IT, customer service, or other related fields Ability to build rapport with clients Strong troubleshooting and critical thinking skills Positive and professional demeanor Other Details about the Job This is a Full-Time position. All standard benefits are included such as medical/dental/vision insurance and vacation time. We encourage and reward professional certifications

IT Deployment Technician (PC Imaging & On-Site Setup) Entry-Level Friendly | Paid Training | Hands-On Tech Experience We're looking for a reliable, tech-savvy individual to join our deployment team supporting large-scale PC and laptop rollouts. This is a great opportunity for someone with a background in computer use, technical deployments, or hands-on IT support who wants to build real-world experience-no formal IT resume required. If you're comfortable working with PCs, Microsoft O365, and online applications, we'll provide the training you need to succeed. What You'll Be Doing This role is split into two main areas: PC Imaging & Prep Unpack PCs and laptops and connect them to our imaging lab Install new system images on equipment Rebox and bundle devices for delivery to customer sites On-Site Deployment & Delivery Deliver equipment to customer locations using company HUB vans Unbox and set up equipment at client sites when required Return packaging materials to HQ after deployment Work in teams of two for larger deployments (12+ units); smaller deployments may be handled independently Bonus Skills (Not Required) PC imaging experience Microsoft troubleshooting Familiarity with antivirus software Basic networking or deployment experience What We're Looking For Comfortable using PCs, Microsoft O365, and online applications Some background in computer work, technical deployment, or related hands-on experience Reliable, organized, and able to follow technical procedures Willingness to travel to client sites as needed Valid driver's license preferred Training & Growth We provide hands-on training and ongoing support from our Logistics Manager and Project Managers. Team members are regularly exposed to additional technologies and network fundamentals, making this a strong stepping stone for future IT or technical roles. Job Types: Full-time, Contract, Temporary Education: High school or equivalent (Required) Willingness to travel: 25% (Preferred) Work Location: In person

Hiring immediately for IT Help Desk Technician Transdev is proud to offer: + Competitive compensation $60,000 to $65,000/year Benefits include: + Vacation: minimum of two (2) weeks + Sick days: 8 days + Holidays: 12 days; 9 standard and 3 floating + Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability. OVERVIEW: The position of IT Help Desk Technician technical assistance and support to our internal users regarding computer systems, software, and hardware issues. You will respond to inquiries, diagnose and troubleshoot problems, and provide timely resolution to ensure maximum productivity. Additionally, you will assist in the maintenance and administration of IT systems and provide training and support to users as needed. This position will work closely with the IT Specialist to address all support related issues and provide recommendations for procedures or technology to enhance the monitoring and support. This position will assist with bus technology as assigned. RESPONSIBILITIES: + Provide first-line support and technical assistance to users via phone, email, or in person. + Diagnose and troubleshoot software, hardware, and network issues promptly and effectively. + Escalate unresolved issues to the appropriate IT personnel or external vendors for further investigation and resolution. + Install, configure, and maintain computer systems, peripherals, and software applications. + Perform routine maintenance tasks, such as updates, patches, and system backups. + Create and update technical documentation, user guides, and knowledge base articles. + Assist in the deployment and rollout of new hardware and software solutions. + Maintain and update local asset inventory. + Conduct training sessions and workshops to educate users on IT best practices and procedures. + Collaborate with other IT team members to improve processes and procedures. + Stay informed about emerging technologies and industry trends to enhance technical skills and knowledge. QUALIFICATIONS: + Proven experience working in a technical support role, preferably in an IT help desk environment. + Available to be on call 24/7 (Including Holidays) to assist in computer and network emergency situations. + Must be able to write system documentation for new and existing programs. + Ability to effectively help coordinate and manage system-wide computer interfaces a plus. + Must have the ability to prioritize and deal with time pressures and daily system problems. + Ability and willingness to learn applications and provide support. + Ability to support wireless technologies including phone and tablets. + Ability to support LAN phone technology. + Strong knowledge of computer hardware, software, and operating systems (Windows, mac OS, Linux). + Proficiency in troubleshooting common technical issues and providing timely resolutions. + Excellent communication and interpersonal skills, with a customer-focused approach. + Ability to prioritize and manage multiple tasks in a fast-paced environment. + Strong analytical and problem-solving skills with attention to detail. + Experience with remote support tools and ticketing systems. + IT certifications (e.g., Network+, CompTIA A+, Microsoft Certified Professional) are a plus. + Knowledge of networking concepts and protocols is desirable. PHYSICAL DEMANDS: The physical demands described here are representatives of those that must be met by the employee to successful perform the essential functions of this job. Reasonable accommodations may be made to enable individual with disabilities to perform the essential functions. + 90% of work is accomplished indoors and in air conditioned or well-ventilated facilities. + 10% of work is accomplished outdoors, on buses or other vehicles or in the bus yard. + The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen + Must be able to lift fifty (50) pounds. PRE-EMPLOYMENT REQUIREMENTS: + Must submit to drug testing and a background check. + Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact ************************************ Drug-free workplace: Transdev maintains a drug-free workplace. Applicants must: + Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.). + Successfully pass a pre-employment drug screen. About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move everyday thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at ****************** or watch an overview video at ******************* O5cv0G4mQ The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. California applicants: Please Click Here for CA Employee Privacy Policy. Job Category: Information Technology (IT) Job Type: Full Time Req ID: 6446 Pay Group: ALA Cost Center: 167 The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. Drug-free workplace If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check. California applicants: Please Click Here for CA Employee Privacy Policy. About Transdev Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://****************** or watch an overview video.

Job Description We are currently searching for an Information Technology (IT) Technician who is eager to grow, solutions-oriented, and a team player. This is a junior-level, hands-on role with responsibilities spanning hardware, software, and network support. Some professional IT experience is required, but we are willing to train the right candidate. Responsibilities Include (but are not limited to): Troubleshoot and repair PC hardware and software Maintain and service over 125 computers across the facility Provide basic network troubleshooting Operate and support CCTV systems and IP-based telephony Assist with database troubleshooting (SQL and/or FoxPro experience a plus) Train users on PC-related systems and applications Configure and deploy mobile devices with company-specific apps Perform general maintenance and cleaning of PCs Support barcode and RFID system functionality Participate in limited "on-call" availability for urgent support issues

DescriptionThe IT Operations Technician is part of a team that performs a broad range of technical and warehouse operational tasks to support Blue Mantis customers, internal departments, and partners. This position will be responsible for the packing/cleaning of IT equipment such as laptops, and IT peripherals. This position is an entry level position that will provide a potential growth opportunity to become a Blue Mantis Configuration Technician. Key Responsibilities This position is onsite Mon-Friday from 8:00AM to 4:30PM working in our Configuration Center/Warehouse in Pawtucket RI. Receive and inspect incoming shipments for accuracy and damage. Pick, pack, and ship orders according to company standards. Load and unload trucks using forklifts, pallet jacks, or manually. Maintain inventory accuracy through regular cycle counts and data entry. Organize and maintain a clean and safe warehouse environment. Responsible for proper cleaning, packaging and component verification of all equipment Operate warehouse equipment in a safe and efficient manner. Assist with other tasks and departments as needed. Update company systems with required data in a detailed and professional manner Skills, Knowledge & Expertise Previous warehouse or logistics experience - Nice To have Candidate must be able to lift 10-70 pounds regularly. Occasional lifting of items heavier than 100 pounds with help required. Standing, bending, crawling, reaching/stretching, and working on ladders required. Expertise with ServiceNow is a plus Experience with Microsoft Excel & Office 365 Applications. Basic math and computer skills; experience with inventory systems is a plus. Strong attention to detail and organizational skills. Ability to work in a fast-paced environment and follow directions. Forklift certification - Nice To Have Hardware and Operating system familiarity a plus Ability to troubleshoot and communicate issues Excellent communication skills, ability to interact professionally with clients Excellent customer service skills. A+ or Network+ Certification a plus Ability to multitask. Ability and desire to learn new competencies. Includes lifting and moving of IT equipment and boxes. Travel (MA,CT,NH,ME,RI,VT)-as needed Please note: This range is based on our market pay structures. However, individual salaries and hourly pay rates are determined by a variety of factors including, but not limited to business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience. Just because it's listed it does not mean that you will be awarded the rate listed. Years of experience and specific skills sets justifies the hourly rate that a person will be paid. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of the job. This job description is intended to describe the general nature of work being performed by employees in this job. It is not intended to be a complete list of all responsibilities, duties, and skills required. Agencies/3 Parties may not solicit to any employee of Blue Mantis. Any candidate information received from any Agency/3 Party will be considered a gift and property of Blue Mantis, unless the Agency/3 Party is an Authorized Vendor of Blue Mantis with an up-to-date Blue Mantis Contract in hand signed by Blue Mantis Talent Acquisition. No payment will be made to any Agency/3 Party who is not an Authorized Vendor, nor has specific approval in writing from Blue Mantis Talent Acquisition to engage in recruitment efforts for Blue Mantis. At this time, we have no interest in onboarding any new staffing partners.

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

JOB DESCRIPTION Job Title: IT Operations Technician Division: Administration and Finance Department: Information Technology Reports to: IT Operations Manager Employment Status: 40 hours per week JOB SUMMARY: The IT Operations Technician is primarily responsible for effective support, preventative maintenance, and consultation for the following areas: faculty and staff desktop technology for technology issues and requests including desktop computers, laptops, mobile devices, printers, copiers, software (including installs), helpdesk call and ticket monitoring, student worker coordination, basic network troubleshooting, digital and analog audiovisual/multimedia systems and services; event and meeting space technology; event planning, coordination, and support; conferencing and collaboration services (e.g. video, web, and teleconferencing); videography and streaming services; lecture and content capture services and many other devices. This position is 100% based on-campus in Newton, MA PRINCIPAL DUTIES AND RESPONSIBILITIES: The statements below are intended to describe the principal duties of the person or persons assigned to this job. They are not intended to be an exhaustive list of all job duties and responsibilities. Lasell University has the right to add or change job responsibilities at any time. Answer phone/email/ticketing requests for support and log all support requests in the ticketing system Computer setup for new hires, moves, and changes (file migration, user preferences, etc.) Deploy and maintain network printers Provide "fixes" and modifications of installed software Assist Infrastructure technicians by providing basic networking troubleshooting and assistance in hardware repair/replacement Troubleshooting and maintain classroom and multimedia technologies and AV equipment Provide AV setup and support for events and meetings Maintain public and lab computing spaces Collaborate on the creation and testing of computer/OS images for faculty and staff computers Utilize Intune to display software packages and updates Create and maintain knowledge base articles Responsible for asset management and physical & digital security of desktop and mobile technology Maintain Physical Security of computers Provide guidance and support to IT student workers Diagnose & replace computer components Other duties as assigned MINIMUM KNOWLEDGE AND SKILLS REQUIRED BY THE JOB: Education level: Bachelor's degree in Information Technology field or 2 years relevant work experience. Technology skills: * Comprehensive understanding of PC and Mac hardware and experience performing substantial repairs on desktop computers and laptops * Intermediate (2+ years) PC/Mac/Printer Hardware configurations and troubleshooting * Experience installing and troubleshooting software and hardware * Knowledge of desktop security/networking and standards and working knowledge of local area networks (wired/wireless) * Experience delivering tier 2-3 desktop support to end users in a mixed Windows and Mac environment * Experience with troubleshooting Extron AV systems * Experience with wired/wireless microphone systems, audio amplification and PA systems * Experience using TeamDynamix or similar ITSM tool * Experience with LDAP, Active Directory and group policies, data recovery tools, DHCP, and DNS * Experience with Intune * Familiarity with Microsoft Office applications Other Skills/Requirements of the Job: * 2+ years related experience * Strong technical troubleshooting and resolution skills with demonstrated ability to learn new skills quickly and strong research and analytical skills for more complex issues/problems * Must be able to work independently on complex work with minimal direction as well as collaboratively within a team setting as either participant or leader * Strong communication, collaboration, organizational and time management skills including the ability to multi-task, prioritize, and independently manage a changing workload in a wide variety of settings and situations * Proven ability to perform well under stress when confronted with emergency, critical or unusual customer situations | ability to maintain a strong sense of urgency | appropriate use of judgment as to when to escalate difficult situations or seek guidance * Ability to follow up on assignments from IT Operations Manager and complete tasks in a timely manner * Attentive to detail and documents work as well as communication with clients through ticket tracking system (TeamDynamix) * Demonstrated ability to deliver professional customer service * Ability to work occasionally adjusted work hours during peak academic periods and special events CERTIFICATION, REGISTRATION OR LICENSURE REQUIRED BY THE JOB: * Desktop support related certifications such as: MSCE, A+, Network +, CCNA, ACMT a plus PHYSICAL AND VISUAL REQUIREMENTS OF THE JOB: * (Pick the one from each category that best suits this position): Physical Effort: ___Average physical effort with some handling of light weights such as supplies or materials on an infrequent basis. (10 - 15 lbs.) ___ Occasionally an above average amount of physical effort including consistent standing, lifting and carrying light to moderately heavy materials or equipment. __x_ High level of physical effort such as pushing, pulling, bending, lifting and carrying heavy objects. (Over 50 lbs.) Visual: ___ Average visual effort with infrequent exposure to visually demanding work. __x_ Above average visual effort with frequent exposure to visually demanding work involving detailed work. ___ High level of visual effort with continuous exposure to highly detailed work requiring substantial concentration. What is the extent of exposure to unpleasant work conditions required in carrying out job duties? Check Only One from each category. __x_ Work performed in an environment with correctable conditions such as lighting and room temperature. ___ Work performed in an environment requiring occasional exposure to weather extremes, fumes , odors and/or noise. ___ Work performed in an environment requiring constant exposure to weather extremes, fumes, odors and/or loud noise Hazards: __x_ Normally, no exposure to job hazards; probability of injury is remote. ___ Occasional exposure to job hazards, resulting in some injury, lost time, or threatening to one's personal health. ___ Frequent exposure to job hazards, resulting in injury, lost time, total disability or death.

Job DescriptionDescription: Systems Support, one of the first IT firms on the South Shore, is looking for a help desk technician to join our team in our Marshfield offices. Help people with their technology needs and grow your career as a member of our family. Please complete the assessment here: ******************************************************************** Duties of Role: Remote Support, assist customers using remote tools to troubleshoot and resolve any technology issues On-Site Support, troubleshoot and resolve technology issues on-site at customer sites in the Greater Boston area and Cape Cod. Documenting Issue Resolution in Tickets and ITGlue, document work performed in time tracking software and technology documentation for accurate billing and knowledge sharing. Monitoring Status Dashboards, monitor Alert dashboards for system stability, backup success, and security alerts Knowledge and Abilities: Education: High School Diploma Previous Experience: Familiarity with RMM tools, command prompt and PowerShell, TCP/IP networking, Windows Operating Systems, Computer Hardware troubleshooting Technical Skills: Configure a PC, replace hard drive on PC, basic PowerShell scripting, install hardware in server racks Domain Knowledge: Windows operating systems (desktop and server), TCP/IP Network, Firewall Management, PowerShell Scripting, Office 365 Administration Additional Information: Full Time Benefits include retirement plan with company matching Salary Range: $50,000 to $55,000 Company Vehicle and work gas miles reimbursed In your cover letter, please share with us why you thrive with smaller teams and how this opportunity fits into your longer term career goals Submit your application now! Benefits: Health insurance Paid time off Retirement plan Requirements: Clean driving record (company vehicle given for onsite service work). Ability to lift 50-75lbs, we often have to deliver hardware to client sites Ability to climb a ladder to install/troubleshoot WiFi APs Pass background check and drug test 40% remote support, 40% onsite support, 10% documentation, 10% dashboard monitoring Schedule: Monday to Friday On call Work Location: In person

MACOM designs and manufactures semiconductor products for Data Center, Telecommunication and Industrial and Defense applications. Headquartered in Lowell, Massachusetts, MACOM has design centers and sales offices throughout North America, Europe and Asia. MACOM is certified to the ISO9001 international quality standard and ISO14001 environmental management standard. MACOM has more than 65 years of application expertise with multiple design centers, Si, GaAs and InP fabrication, manufacturing, assembly and test, and operational facilities throughout North America, Europe, and Asia. Click here to view our facilities. In addition, MACOM offers foundry services that represents a key core competency within our business. MACOM sells and distributes products globally via a sales channel comprised of a direct field sales force, authorized sales representatives and leading industry distributors. Our sales team is trained across all of our products to give our customers insights into our entire portfolio. IT Support Administrator Roles and Responsibilities: * Troubleshoot and resolve user desktop issues (hardware/software/access/security/business applications) * Escalate issues to Tier 3 as needed * Build, maintain, and deploy end-user system images on devices * Manage all work in the service desk ticketing system * Provide remote support for US & International offices * Perform all work according to the defined process while keeping pace with fast business growth * Assist in developing and documenting improvements to current processes * Conduct one-on-one and small group training to end users on supported technologies * Assist in the ordering, receiving, storage, deployment, and retirement of PC assets * Work with third-party vendors to augment the functions of Internal IT * Travel periodically to company locations Qualifications: * Great interpersonal & customer service skills, and a good team player * 2+ years of related IT Support experience * Windows 10 troubleshooting * One or more PC Imaging tools such as tool (Ghost, Acronis, SCCM, LANDesk, KACE, etc) * Good analytical problem-solving skills to isolate and resolve problems * Experience working from a help desk management system * Able to lift and palletize heavy equipment. (PCs, monitors, and printers) * Strong verbal and written communication skills * Ability to work independently and in teams reaching high levels of productivity * Comfortable switching quickly between tasks * Demonstrates strong work ethic * Ability to adjust to unforeseen challenges and think independently to continue toward goal resolution Other Special Skills: * Office 365 experience * iPhone & Android OS config & troubleshooting * Windows 7/10 troubleshooting * Macintosh support EEO: MACOM is an Equal Opportunity Employer committed to a diverse workforce. MACOM will not discriminate against any worker or job applicant on the basis of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, genetic information, veteran status, military service, marital status, or any other category protected under applicable law. Reasonable Accommodation: MACOM is committed to working with and providing reasonable accommodations to qualified individuals with physical and mental disabilities. If you have a disability and are in need of a reasonable accommodation with respect to any part of the application process please call *************** or email HR_*************. Provide your name, phone number and the position title and location in which you are interested, and nature of accommodation needed, and we will get back to you. We also work with current employees who request or need reasonable accommodation in order to perform the essential functions of their jobs.

This role will play an important role in providing IT support, systems administration, and information security management within Signiant's cloud-first corporate environment. This position involves supporting Windows and mac OS endpoints, performing systems administration des for an on-premises Windows Server domain environment, administering Microsoft 365 infrastructure including Azure Active Directory, and administering, supporting and troubleshooting Signiant's third-party cloud applications. This position will also be responsible for maintaining corporate asset inventories, internal technical documentation, and user-facing documentation, as well as assisting with IT projects and ongoing initiatives. This position is required to be onsite 3-4 days per week at the Lexington, MA office. Requirements Essential functions Provide IT help desk support for a cloud-first corporate environment Support and troubleshoot issues for Windows and mac OS platforms Perform system administration, maintenance, and troubleshooting duties for an on-premises Windows Server and Active Directory Domain Services infrastructure Administer, manage, and optimize Microsoft Office 365, including Entra ID (Azure Active Directory) Assist in the administration, monitoring, maintenance, and security hardening of Signiant's VMware Cloud infrastructure hosted in AWS Proactively manage and maintain network infrastructure including firewalls, switches, access points, site-to-site VPNs, and client VPNs Assist with vendor selection, assessments, evaluations, and renewal discussions Oversee corporate IT asset lifecycle management, including maintaining asset inventories, distributing new devices to end users, and coordinating secure recycling of retired devices Develop, maintain, and enhance internal IT documentation, including runbooks, checklists, and proactive maintenance processes and procedures Create, maintain, and distribute user-facing documentation, such as instructions and guides Administer and test backup platforms Assist in oversight of videoconferencing/teleconferencing platforms in Signiant's corporate offices Collaborate with other teams to help optimize business processes, integrations, and workflow automations to enhance reliability, security, and efficiency Assist with IT projects and initiatives as needed, including platform evaluations and migrations Knowledge, Skills and Abilities Bachelor's degree in information technology, Computer Science, or related field Minimum 2-5 years of experience administering, monitoring, maintaining, and troubleshooting the following: - Windows Server domain environments - Microsoft 365, including Entra ID - Hyper-V and/or VMware infrastructures Knowledge of fundamental networking concepts including DHCP, DNS, TCP/IP, firewalls, network switches, site-to-site VPN, and client VPN Experience working within an IT Service Management Platform (ITSM) such as Jira SM, ZenDesk, Connectwise, or ServiceNow Strong problem-solving skills and attention to detail Excellent communication and customer service skills Ability to work independently and as part of a team Willingness to learn and adapt to new technologies and processes MCSE or equivalent certification strongly preferred Experience with at least some of the following vendors/platforms strongly preferred: - Backups: AvePoint, Nakivo - Collaboration: SharePoint, OneDrive, Confluence, Zoom, Teams, Slack - Networking: Meraki, WatchGuard - Security: Defender for Endpoint, Defender for Cloud Apps, Defender for Office 365, Nessus - Document management: Adobe Creative Cloud, Adobe Document Cloud - ITSM: Jira Service Management - SDLC: GitHub, Jira, JFrog - CRM: Salesforce Ability to stay updated with the latest technology trends and advancements. Supervisory Responsibilities - N/A Work Environment/Physical Demands This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Additional Eligibility Requirements Availability to work nights, and early mornings as needed. Limited travel, up to 2 weeks per year. Affirmative Action/EEO Statement It is the policy of Signiant to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Industrial Communications conveniently located just off Route 3 in Marshfield, MA is an established and diverse wireless communications company providing communications services and solutions to businesses, public safety, and government agencies throughout New England and South Florida. Seeking to add an IT Network Administrator to our team. Successful applicants should have a solid foundation in network management in High Availability / Mission-Critical Environments with large routed networks. Candidates must be proficient with OSPF/BGP routing to include multicast routing. Candidate must also be proficient in ArubaOS, ArubaOS-CX and Cisco. Fortigate Firewall administration is also a required skillset. This position will be part of a team that is responsible for both new system installations as well as maintaining existing critical networks. Responsibilities: Fully support, configure, maintain, and upgrade corporate customers networks and in-house servers Install and integrate new server hardware and applications Support and administer third-party applications Monitor network performance (availability, utilization, throughput, goodput, and latency) and test for weaknesses Set up user accounts, permissions, and passwords Resolve problems reported by end user Define network policies and procedures Specify system requirements and design solutions Research and make recommendations on server system administration Benefits: Competitive pay Annual performance reviews/merit increases Paid Vacation Paid Holidays 401k with company match Health Insurance (with 70% Employer Contribution) Dental Insurance Company Paid Life Insurance Casual work environment Please include a brief, original cover letter explaining why you are interested in this position.

Job DescriptionDiscovery IT System AdministratorEmployment Type: Full-Time, Executive-LevelDepartment: Legal CGS is seeking a dedicated Discovery IT System Administrator to join a fast-paced and hard-working team to assist with any legal accounts. As a Discovery IT System Administrator, you will play a key role in supporting various aspects of the company's portfolio. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:The Contractor shall provide the following services to include but not limited to: - Contractor shall ensure the day-day availability of electronic discovery applications and related tools; - Contractor shall administer and monitor all installed systems and infrastructure, install, configure, test and maintain operating systems, application software and system management tools; - Contractor shall monitor and test application performance for potential bottlenecks, identify possible solutions, and work with vendors and developers to implement fixes; - Contractor shall maintain security, backup, and redundancy strategies; - Contractor shall assist technical architecture design discussions; - Contractor shall liaise with vendors on behalf of OGC to address product issues; - Contractor shall develop and provide training for the end-users; - Contractor shall provide general support, subject matter expertise and advice on the use of electronic discovery tools and applications; - Contractor shall reverse engineer and document the as-is architecture of existing legacy applications or systems; - Contractor shall analyze capabilities, interview and collect business requirements and translate it into technical requirements; - Contractor shall support the discovery application integration/migration activities; - Contractor shall contribute to the Knowledge Management databases by creating and improving technical knowledge articles to assist in future resolution of issues; - Contractor shall have legal technology experience and knowledge of the EDRM; - Contractor shall assist in the implementation of e-discovery tools ( i.e. Relativity, Veritas eDP, or other review platform applications hosted in the cloud environment; - Contractor shall have the skills, knowledge and abilities to support backend infrastructure, data migrations, application installation, management and configuration; - Contractor shall have the ability to install, operate, and manage Microsoft server 2019/2022 and Microsoft SQL Server 2019/2022; - Contractor shall have ability to operate, and manage cloud technologies to include Microsoft Azure, Amazon AWS, VMware, Azure servers, Azure Functions, and Azure API Gateways and/or AWS EC2 servers, AWS Lambda and AWS API Gateways; - Contractor shall have ability to operate and manage relational databases, MySQL and/or SQL Server 2012 or higher. Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board:**************************************** more information about CGS please visit: ************************** or contact:Phone: *****************Email: ******************* #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.