Technical Support Specialist
Information technology technician job in Oviedo, FL
Product Support Technician Success Profile
*This role will be advertised as Technical support specialist but internally will be called Product support specialist.
Wavetronix is seeking a skilled and motivated individual to join our support team as a Product Support Technician. A successful candidate will be responsible for providing technical support and assistance to our customers while maintaining strong relationships with them. The Product Support Technician will play a crucial role in ensuring customer satisfaction and promoting the effective use of our products.
Note: This role will be open in our Springville, UT, Nashville, TN, and Oviedo, FL location. Any location will be required to work onsite M-F 5am-2pm MT/6am-3pm CT/7am-4pm ET.
A successful Support Technician Success will:
Provide world-class support for Wavetronix products on the phone, via email, and in person.
Document and track all customer interactions in CRM, including cases, activities, and communication.
Track and update RMAs providing reports/updates to customers and internal teams.
Demonstrate expert-level knowledge of all Wavetronix products, including hardware, software, drivers, and licenses.
Master installation, configuration, and troubleshooting of Wavetronix products.
Provide support for on-site installation/configuration of products and diagnose technical errors or problems, either over the phone, via email, or in person.
Document processes, produce detailed trip reports, and maintain CRM knowledge base.
Collaborate with the team, share information across the organization, and ensure final resolutions for support issues.
Comprehend customer requirements, make appropriate recommendations, and escalate support issues when necessary.
Provide technical training on products to customers, both in the field and in-office.
Work flexible shifts, adapt workflow to changing project schedules, and travel to multiple locations.
Build positive relationships with customers and provide excellent customer support.
Vet customers for access to the Wavetronix customer portal, assign access levels, and update accurate information in CRM.
Maintain an expert-level understanding of Dynamics 365 Customer Service.
Possess strong written and verbal communication skills.
Collaborate actively in a team-oriented environment to accomplish shared goals and support cross-functional initiatives.
Communicate proactively and professionally with team members and managers to ensure alignment, share updates, and resolve issues.
Participate in ongoing training and development opportunities to enhance personal growth, improve job-related skills, and contribute to team success.
Perform other duties, tasks, and responsibilities, including as listed in GlassFrog, and support other teams as assigned, which may fall outside the essential duties and responsibilities.
Requirements:
Previous experience in a similar technical support role.
Strong technical background with a technical degree or certifications
IMSA Signal Technician Level I or Level II (Field) a plus but not required.
Excellent problem-solving and troubleshooting skills.
Proficiency in using CRM systems, preferably Dynamics 365 Customer Service.
Knowledge of networking concepts.
Exceptional written and verbal communication skills.
Ability to work independently and within a team.
Willingness to travel to multiple locations as required.
Self-motivated and driven to achieve customer satisfaction.
Strong organizational and time management skills.
Compensation: 19-28/hr
More specifically, the successful Product Support Technician will exhibit core competencies based on an aggressive training schedule as follows:
3 Month Milestones
Understand company core values, strategies, and initiatives.
Demonstrate functional knowledge to troubleshoot, test, repair and service Wavetronix technical equipment.
Able to effectively use mobile and desktop tools and applications.
Have a positive relationship with Wavetronix customers.
Able to understand and effectively communicate technical procedures and processes to customers.
Comprehend customer requirements and make appropriate recommendations to the client.
Effectively communicate and cooperate with Technical Services and share information across the organization.
Demonstrate a functional knowledge of the RMA process.
Navigate CRM and ERP systems proficiently and demonstrate the ability to create records in both systems.
6 Month Milestones
Master installation and configuration of Wavetronix products.
Demonstrate the ability to troubleshoot, test, repair, and service technical equipment.
Demonstrate functional knowledge of Wavetronix non-core product line.
12 Month Milestones
Ability to install, configure, troubleshoot, and demonstrate all Wavetronix products.
Learn intersection and controller cabinet basic operation.
Perform at least 5 solo technical customer visits.
Wavetronix is the leader in radar in the Intelligent Traffic Industry. Our best Product Support Technicians can work with all kinds of people, from roadside technicians to city planners and engineers. Candidates must be able to communicate effectively via email, phone and in person. Candidates should be willing to get their hands dirty and solve the customer's problem, document the problem, and teach others how they solved that problem.
If you are a dedicated and customer-oriented individual with a passion for technical support, we encourage you to apply for the position of Product Support Technician. Join our team and help us deliver world-class support to our valued customers.
About Wavetronix
Wavetronix' core purpose is to enable rewarding careers and foster personal development. Today, we meet that purpose by creating innovative technologies that make the world's roads safer and more efficient. Our core values include putting people first and embracing a growth mindset. We lead with insight and innovation; seek out, embrace, and solve difficult challenges; and strive to change the way our customers approach their problems. As a result, we have enjoyed strong growth over the last 25+ years. We continue to invest in long-term growth, creating even more opportunities.
Wavetronix is an affirmative action equal opportunity employer.
Computer Field Technician
Information technology technician job in Orlando, FL
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer Field Technician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
Tier II Help Desk Technician (Managed Services, on-site Orlando)
Information technology technician job in Orlando, FL
Job Description
We're looking for a true Tier II Help Desk Technician to own complex support issues in a busy, multi-tenant MSP environment. In this role, you'll handle escalations that Tier I can't resolve, including advanced troubleshooting across Windows, Microsoft 365, basic server and networking issues, and user onboarding/changes.
You'll be the person our technicians and clients rely on when things get tricky-digging into root causes, stabilizing environments, and keeping users productive. You won't be expected to architect Azure or design complex Intune policies (we have engineering roles for that), but you'll work closely with our Associate Cloud & Endpoint Engineer (Azure / Intune) and project team when issues cross into deeper configuration or project work.
Most support is delivered remotely from our Orlando office. Less than 10% of your time will involve going on-site to client locations for issues that truly require a physical presence. This role also participates in an after-hours on-call rotation. On-call is scheduled in one-week blocks and is compensated with an additional on-call bonus on top of base salary. We'll walk through how the rotation works and volume expectations during the interview process.
If you love solving tough technical problems, talking directly with users, and being the calm, senior voice on the help desk, this role is for you.
Key Responsibilities
Advanced User & Systems Support
Own Tier II escalations from the help desk related to Windows workstations, Microsoft 365, basic server services, and line-of-business applications.
Troubleshoot complex issues primarily via remote tools, with occasional on-site visits (under 10%) when hands-on support is required.
Microsoft 365 & Core Cloud Troubleshooting
Support Microsoft 365 (Exchange Online, Teams, SharePoint), including mailbox issues, permissions, and access problems.
Handle everyday Entra / Azure AD issues (user/group access, sign-in problems, MFA issues), escalating deeper policy/architecture changes to engineering as needed.
Network & Server Escalations
Troubleshoot issues involving network connectivity, VPN, DNS, DHCP, VLANs, and related infrastructure in coordination with senior engineers when necessary.
Work with servers (on-prem or cloud-hosted) at a Tier II level: service issues, performance checks, and basic configuration fixes.
Ticket, Incident, & On-Call Ownership
Take full ownership of assigned tickets from intake to resolution, including documentation of findings and updates in the PSA.
Help monitor queues, prioritize critical issues, and ensure SLAs are met by communicating clearly with both users and teammates.
Participate in a rotating after-hours on-call schedule (one week at a time), responding to urgent issues and coordinating with teammates as needed; this on-call time is additionally compensated via an on-call bonus.
Collaboration & Knowledge Sharing
Partner closely with Tier I technicians to provide guidance, answer questions, and help them grow.
Collaborate with the Associate Cloud & Endpoint Engineer (Azure / Intune) and project team when escalations reveal a need for deeper configuration, automation, or long-term fixes.
Contribute to knowledge base articles, checklists, and standard operating procedures.
Requirements
Required Qualifications
3-5+ years of professional IT support experience with recent Tier II responsibilities.
Experience in an MSP or multi-tenant environment strongly preferred.
Strong skills in:
Supporting Windows 10/11 workstations and common business applications
Troubleshooting Microsoft 365 (Outlook/Exchange Online, Teams, SharePoint)
Handling everyday Entra / Azure AD and user access issues (passwords, groups, MFA, sign-in problems)
Solid understanding of core networking concepts (TCP/IP, DNS, DHCP, VPN, basic routing/switching) and experience troubleshooting network-related user issues.
Experience with a PSA and RMM (ConnectWise, Halo, N-able, or similar) for ticketing and remote support.
Strong problem-solving skills and clear, professional spoken and written English communication with both technical and non-technical audiences, including on phone and video calls with U.S.-based clients and teammates.
Proven ability to own issues end-to-end, stay calm under pressure, and work effectively in a fast-paced environment.
Willingness to participate in a rotating after-hours on-call schedule, with additional compensation provided.
Preferred Qualifications
Prior work in a managed services setting supporting multiple clients.
Exposure to Intune for device management and policy troubleshooting (you don't need to be an Intune engineer; we'll help you grow here).
Familiarity with firewall/router vendors (Fortinet, Unifi, etc.) at a troubleshooting level.
Experience mentoring Tier I techs or being the “go-to” escalation person on a service desk.
Location
This role is based in our Orlando, FL office.
Day-to-day work is performed remotely via our tools from the office.
Less than 10% of your time will involve going on-site to client locations in the Orlando area when an issue truly requires a physical visit.
Candidates must live within commuting distance of Orlando or be willing to relocate.
Benefits
Salary
Annual salary of $70,000-85,000/year commensurate with experience + on-call stipend as well as paid vacation, health insurance plans, retirement program, disability insurance, and life insurance.
Benefits Include:
✅ Paid Time Off (PTO) - Accrual begins after 90 days, with increasing PTO over time.
✅ Health Insurance - Enterfusion covers a portion of employee premiums; spouse and dependent coverage available. Two plans through Florida Blue.
✅ Life Insurance, Dental & Vision Insurance - 100% company-paid coverage for employees.
✅ Short- & Long-Term Disability Insurance - Income protection benefits provided.
✅ SIMPLE IRA - Enterfusion matches employee contributions up to a set percentage.
✅ Continued Learning - Reimbursement for required or beneficial certifications, plus training support.
Join Enterfusion and be part of a team that invests in your success!
Information Technology
Information technology technician job in Orlando, FL
Information Technology Careers Provide:
Competitive Pay and Benefits
Job Security and Stability
Global Impact and Purpose
Constant Innovation and Technology
Diverse Career Paths
Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector?
Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry.
Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving.
If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start.
Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!!
We encourage you to ask about their career placement program and success rates.
What's in it for you?
Evolving, innovative, and high demand industry.
Long term opportunities.
Accelerated Path to New Career.
Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time.
Industry Certifications Recognized by Employers.
A degree is not necessary to move into a career in Information Technology.
Courses are offered throughout the year to accommodate your schedule.
Classes are held in Tampa, Florida at an expanded 15 acre campus.
Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction
Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH)
Class size averages 15-20 students, with two cohorts per month
Our partner school proudly accepts GI Bill funds.
Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
Auto-ApplySkilled Contract Technician
Information technology technician job in Orlando, FL
We are seeking a hard-working and reliable Skilled Contract Technician to join our team. You will participate in a variety of theme park and construction projects and follow plans and instructions from the site supervisor. Although experience isn't essential, you will have to be physically fit and a fast learner.
To be successful in this position, you will work well as part of a team, enjoy working outdoors, and be able to perform strenuous physical tasks.
Responsibilities:
· Preparing job sites, materials, and tools
· Maintenance installation and support
· Use construction and maintenance tools and equipment to complete daily tasks
· Loading and unloading of materials, tools, and equipment
· Removing debris, garbage, and dangerous materials from sites
· Follow instructions from supervisors to perform manual labor tasks
· Put together and take apart temporary structures
· Follow instruction from Smart Lead & Supervisors
· Perform site clean-up.
· Other duties as assigned
Qualifications
Perform necessary tasks in a safe manner
Must have reliable transportation
Ability to multi-task/cross train with-in various departments
Able to physically handle all cleaning tasks, driving tasks and all tasks required
Reliable
Must be able to stand and walk entire shift for the general labor position
Drive to excel and grow within the company is a plus
Ability to lift up to 50 lbs
18 Years or older;
Must have PPE, and steel toed boots (these can be provided)
Additional Information
All your information will be kept confidential according to EEO guidelines.
Specialist III Biopharma Manufacturing Technical Support
Information technology technician job in Sanford, FL
Astellas Pharma Inc. is a pharmaceutical company conducting business in more than 70 countries around the world. We are committed to turning innovative science into medical solutions that bring value and hope to patients and their families. Keeping our focus on addressing unmet medical needs and conducting our business with ethics and integrity enables us to improve the health of people throughout the world. For more information on Astellas, please visit our website at *****************
The Role:
The Specialist III Biopharma Manufacturing Technical Support will be part of the Manufacturing team. The Specialist role is responsible for the support of manufacturing operations typically assigned to either Upstream, Downstream, or Filling. The incumbent will work with cross functional teams including Quality Assurance, Process Engineering, Supply Chain, and Manufacturing. The Senior Manufacturing Specialist typically reports to the Manager, Sr Manager, or Associate Director of Manufacturing.
Responsibilities:
* Responsible for manufacturing reform / updates, including SOPs and batch records, ensuring all proposed updates are reviewed / approved prior to issuance.
* Will develop and deliver GMP and/or Manufacturing-related training to Manufacturing floor staff and facilitate updates or improvements to on-the-job training platforms while ensuring training curriculum is updated to reflect current process configurations.
* Will monitor process performance metrics, investigating operational issues, escalating potential nonconformances to management and QA as deemed appropriate.
* Responsible for leading Manufacturing nonconformances in the Quality Management System, identifying true root cause of incidents and recommending appropriate corrective / preventive actions when required.
* Responsible for change records, overseeing comprehensive implementation plans for investigations and/or continuous improvement changes, ensuring processes changes are in accordance with AGT's policies and procedures, regulatory requirements, guidelines, and recommendations. As assigned, will serve as project lead, or participate as a Technical SME on other site specific and/or cross-site programs.
* Will work with outside vendors and internal departments (maintenance, engineering, quality, etc.) to troubleshoot equipment performance issues.
* Assists with various audits and Facility walk throughs, responses, and corrections.
* Coordinates with other departments to schedule work and other activities that impact manufacturing site milestones.
* Will design new or modify process MTL's, contribute to the population / maintenance of process descriptions, and maintain product specific sample plans for incoming clinical tech transfer programs.
* Oracle SME, responsible for the population and maintenance product specific work definitions.
Quantitative Dimensions:
The Specialist III BioPharma Manufacturing Technical Support will ensure the delivery of GLP and GMP material by ensuring manufacturing systems and practices are consistent, follow AGT policies and procedures, regulatory requirements, guidelines, and recommendations. They will implement GMP procedures and Batch Records, seek out, initiate, and lead process improvements, and under direction of management, will provide all training and resources to the Manufacturing staff. This role serves as the Mfg. Technical Subject Matter Expect (SME) for Mfg. Operations.
Organizational Context:
The Specialist III BioPharma Manufacturing Technical Support, will report to Team Lead BioPharma Manufacturing Operations or Lead BioPharma Manufacturing Operations. This role is expected to Model our Core Values and to demonstrate work performance as someone who exemplifies the culture we want to create; operates with transparency; is trusted; and supports the overall mission and vision of Astellas Gene Therapies and the Astellas organization.
IT Technician
Information technology technician job in Cape Canaveral, FL
At Stoke, we believe that a thriving space economy leads to a vibrant, sustainable, and equitable future here on Earth. That is why we are building our fully and rapidly reusable vehicle, Nova. It is designed to fly daily and solve the core challenges of space transportation - it reduces cost, increases availability, and enhances reliability. By radically lowering the cost and increasing the cadence of launch, we're able to create a truly scalable space industry.
Our team is mission-driven, collaborative, and empowered with ownership of their work. If you want to work with some of the most dedicated and talented people on Earth, come join us.
Description
Reusable systems are the key to seamlessly connecting Earth and space. Efficient, drama-free technical operations are foundational to these efforts.
We are a small and motivated team, and as an IT Technician on Stoke Space's Information Technology team, you'll play a key role in supporting our dedicated launch complex at Cape Canaveral Space Force Station and technical operations across the entire organization. You'll collaborate with product teams in a fast-moving startup environment as we accelerate toward the first launch of Nova.
You must be ready to stay focused, move fast, self-direct, and learn on the fly.
Responsibilities
Support and maintain computers, phones, peripherals, and other IT systems
Setup workstations and IT resources for new employees
Assist users with support for software applications and configuration issues
Respond to and resolve helpdesk requests, including basic troubleshooting of hardware, software, connectivity, and user access issues, while escalating more complex problems as needed
Assist with the execution of IT projects including system upgrades, migrations and maintenance
Configure, support, and maintain audio/video/camera systems used for meetings, video conferencing and facility security
Install, terminate, and troubleshoot low voltage cabling, including network, phone, and AV wiring
Provide technical assistance to the software development, avionics and engineering teams for projects as needed
Monitor hardware inventory and manage IT assets
Provide a high-level of service to ensure an exceptional end user experience
All other duties as assigned
Qualifications
Associate's degree or higher in Information Technology, Computer Science, or a related field, or equivalent hands-on experience in a technical support role
2-4 years of experience in IT support or helpdesk environment
Strong knowledge of Windows and mac OS operating systems
Ability to diagnose and resolve common software, hardware, and connectivity issues
Fundamental knowledge of networking concepts (TCP/IP, DNS, DHCP)
Able to stoop, bend, crawl, and lift up to 50 lbs. unassisted
Excellent customer service and communication skills
Unbeatable drive and ownership, with a willingness to act proactively to find solutions
Preferred Qualifications
Experience with CAD system support
Experience working in a manufacturing environment
Experience with mobile device management (MDM) solutions
Benefits
Equity - We know that our employees are the reason we succeed. To give everyone a stake in our future, we are pleased to offer equity in the form of stock options to all regular, full-time employees.
Comprehensive benefits program including subsidized medical, dental, and vision insurance
Company-paid life and disability insurance
401(k) plan with employer match
4 weeks' Paid Time Off
Holidays - 10 days (including an end-of-year closure)
Paid Family/Parental Leave
On-site gym or monthly wellness stipend (depending on location)
Dog friendly offices!
Compensation
Target Levels:
Level 1 Range: $34.85 - $50.48
Level 2 Range: $44.71 - $63.70
Our job posts are intentionally written to attract a wide variety of experience levels, and we make decisions about the right fit on a per-candidate basis.
Your actual level and base salary will be decided based on your specific experience and skill level.
ITAR Requirements
To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR), you must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State.
Equal Opportunity
The Company is an Equal Opportunity Employer, including with respect to disability and veteran status. It is committed to compliance with all equal opportunity laws, including the Immigration and Nationality Act (INA) and Title VII. It does not discriminate on the basis of nationality, race, citizenship, immigration status, or any other protected class when it comes to employment practices, including hiring.
Employment at the Company is contingent upon satisfactory completion of reference and background checks, and on your ability to prove your identity and authorization to work in the U.S. for the Company. Employees must comply with the United States Citizenship and Immigration Services employment verification requirements, and, therefore, they must complete an Employment Eligibility Verification Form I-9 at the start of employment and re-verify authorization to work periodically.
Separate from this I-9 process, this position entails access to certain technology and technical data that is restricted under U.S. export control laws and regulations. Employment or continued employment may be conditioned on your legal authorization to work with or have access to export control materials as necessary to perform your job.
E-Verify
Stoke Space uses E-Verify to confirm the identity and employment eligibility of all new hires.
Auto-ApplyIT Technician
Information technology technician job in Orlando, FL
LabAnswer is the leading and largest laboratory informatics consultancy; combining science, laboratory, regulatory and information technologies. We have the people, processes, methodologies, IP and experience to deliver comprehensive laboratory informatics solutions.
LabAnswer has architected, implemented, deployed and/or supported hundreds of major scientific informatics systems across more than a thousand laboratories. LabAnswer performs significant laboratory automation work in pharmaceuticals, bio-pharmaceuticals, medical devices, forensics, and life sciences research laboratories spanning research, development and manufacturing/QC operations.
The LabAnswer team has a rare combination of laboratory science, IT, business and regulatory expertise. We specialize in helping companies strategize, architect, implement and support scientific data management and laboratory automation projects.
This position is based in Orlando, Florida and some travel is required.
Job Description
•Implement and troubleshoot computer components and network hardware
•Experienced in installing, operating, and maintaining computer processors, displays, and input/output devices and associated hardware interfaces
•System administration experience
•Unit test development work, debug applications, investigate and resolve issues
•Perform technical tasks like installations, environment refreshes, performance monitoring, etc.
•Provide level of effort estimates in support of the development of new functionality
•Identify and communicate issues and risks as needed
Qualifications
Minimum Qualifications:
•4 Year degree in an applicable field
•Excellent written and verbal communications skills
•Excellent organizational skills
•1-3 Years of experience in IT experience
•1-3 Years of experience working in regulated environments
•Demonstrated experience configuring and customizing applications
•Experience working with Oracle, SQL Server or comparable databases
•Familiarity with database design principles
•System administration experience
•Experience in Investigating, debugging and resolving issues
•Must be willing and to accept travel requirements up to 25%
•Candidate must be able to climb stairs, balance, stoop, kneel, crouch or crawl around and lift a maximum of 50 lbs in a test environment
Desired Qualifications:
•Vendor application certification
•PL/SQL knowledge is a plus
•Experience working in citrix environments is a plus
•Other lab experience is a plus
Please apply directly for this position at **********************************************************************************
Additional Information
We offer comprehensive benefits to regular full-time employees including but not limited to
:
•Unlimited ceiling for professional growth opportunities within LabAnswer
•You will also have opportunities to take advantage of training programs to advance your career; our extensive online library includes a assortment of technical and professional training tools and resources
•Opportunities to work across a variety of industries (Pharmaceutical, Medical Device, Consumer Products, Energy, Environmental, Forensics, Genomics, Government etc.)
•Opportunities to work across a variety of laboratory environments (analytical testing, biotech, clinical trials, forensics, medical device, pharmaceutical, public health and research hospitals)
•Comprehensive health and welfare programs to fit your individual or family's needs:
•Health Insurance
•Dental Insurance
•Vision Insurance,
•401(k) Retirement Saving that includes a generous employer match
•Paid Time Off (vacation, sick, holiday)
•Company Paid Life Insurance
•Company Paid Short and Long Term Disability Insurance
•Wellness Plans and Rewards
•Strong company values of team work, culture and values, personal and professional development, work-life balance, and recognition
•Competitive compensation with opportunities to participate in employee bonus plan and travel bonus plan
At LabAnswer we offer a very competitive compensation package based on experience and education. We are looking for exceptional people to join our team, those who are looking to join an organization for the long term. We invite you to visit ***************** to review our Employee Value Proposition and Philosophy, and welcome you to apply, or refer a candidate to apply, through our careers page for employment consideration.
IT Technician
Information technology technician job in Orlando, FL
The IT Technician (Help Desk Tech) is responsible for assisting the Area IT Director in providing an exceptional quality network/computer function for all team members of the Lake Nona hotels. In this role you are responsible for all aspects of user support. Including tracking, research, review, and remediation of items. For all systems users at assigned locations. Hardware and software configuration and support for end user equipment. Ordering and inventory control for user assigned equipment. Workflow planning, time management and projects related to end user support.
Responsibilities
Provide Technical support for the Lake Nona hotels internal telephone systems.
Setup, maintain, and troubleshoot computer hardware.
Maintain accurate documentation of all Lake Nona hotels internal IT systems.
Provide both phone and on-site help desk support to end users.
Provide technical support for network and local printers and multifunction devices.
Install, configure, and troubleshoot desktop software applications.
Work with technical support vendors to resolve server-based application issues.
Setup new user logon and email accounts.
Provide on-call weekend and night help desk support regularly.
Follow all IT policies and procedures established in conjunction with IT Director and the corporate IT standards.
Perform all other duties as assigned.
70
%
10%
End user support
System configuration and setup
10
%
IT audit standards and security
5
%
Project Assignments
5
%
Inventory management and equipment procurement
Qualifications
Minimum 2 years of experience in a computer support environment.
Proficient knowledge of Microsoft Windows operating systems and configuration.
Advanced understanding of network basics and TCP/IP standards.
Demonstrated ability to troubleshoot and solve IT issues.
Strong written and oral communication skills.
Time management skills and ability to work in a demanding environment with multiple deadlines.
Organized and can work effectively independently and in a team environment.
Delivers consistent service to all users of differing skill levels and requirements.
Some travel may be required.
Flexible to work evenings, weekends, holidays, after hour schedules and to be on call regularly.
Demonstrated ability to troubleshoot and solve IT issues.
Working Environment/Physical Demands:
The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job.
While performing the duties of this job, the team member is regularly required to walk, and stand, 6-8 hours per day, and may have exposure to basic cleaning supply chemicals.
The team member is occasionally required to climb and use balance. Additionally, they will frequently be asked to use their hands and arms to reach, carry, pull, and lift up to 25 lbs. Specific vision abilities required by this job include close vision, distance vision, and peripheral vision.
While performing the duties of this job, the team member will experience temperature fluctuations (heat, humidity), and moderate to high noise levels.
Note: This is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job. This job description is subject to change at any time. The team member will be required to follow other instructions and perform other work-related duties requested by his or her supervisor.
Auto-ApplyIT Technician
Information technology technician job in Orlando, FL
Clinical Care Medical Centers is looking for an IT technician responsible for providing technical support and assistance to users and organizations regarding computer systems, hardware, software, networks, and related technologies. Their key responsibilities include troubleshooting technical issues, maintaining hardware and software, managing networks, ensuring security measures, and offering user training and documentation. IT technicians should possess strong problem-solving skills, attention to detail, effective communication abilities, and the capability to stay updated with the latest technologies.
The Technician will support the following locations:
Orlando, Winter Haven, Plant City, and Lakeland
.
Duties and Responsibilities
Set up, configure, and install hardware and software solutions.
Diagnose and resolve technical hardware and software issues.
Travel to sites to provide hands-on technical support and troubleshooting.
Respond to issues in a timely and efficient manner.
Collaborate with the internal IT team, sharing information and escalating more complex issues when necessary.
Document and track all support activities in a ticketing system.
Maintains an up-to-date inventory of equipment.
Provides remote troubleshooting of network, PC, or software issues using remote tools.
Ensure proper cable management.
Abide by company policies and procedures.
Comply with HIPAA regulations.
Performed other duties as assigned.
Requirements / Education / Licenses
Two (2) years minimum work experience in an IT-related field.
Valid driver's license and clean record.
Reliable transportation and ability to commute to sites as needed.
Ability to lift and carry heavy equipment as needed.
Strong knowledge of Microsoft Windows, Apple Mac OS, Office Suite, and Microsoft Active Directory.
Familiarity with troubleshooting hardware, software, and network issues.
Proficiency with network concepts (e.g. DNS, DHCP, LAN, WAN, VPN, etc.).
Relevant certifications (e.g. CompTIA A+, ITF +, Network +, Server +) are a plus.
Fluent in English and Spanish preferred.
Excellent communication and customer service skills.
Strong organizational skills and ability to multi-task effectively.
Detail-oriented and able to work efficiently in a stressful environment.
Strong organizational skills and ability to multi-task effectively.
Strong sense of teamwork and be able to manage a high volume of interpersonal relationships with tact and diplomacy.
Must be able to work independently and relate well with all levels of individuals within the organization.
Must be able to follow policies and procedures and work flexible schedule and location.
Must be able to work with the Practice Management and/or Electronic Health Record System.
Must be able to complete an Access Application.
At Clinical Care Medical Centers, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and employees without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, military and veteran status, and any other characteristic protected by applicable law. Clinical Care Medical Centers believes that diversity and inclusion among our employees is critical to our success as a company. We support an inclusive workplace where employees excel based on personal merit, qualifications, experience, ability, and job performance.
Auto-ApplyAdvanced Electronics / Computer Field Technician (Electronics Technician & FireControlman) - Full Time
Information technology technician job in Orlando, FL
About The Navy's Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navy's advanced missile systems and Aegis radar. These technicians are essential to the ship's Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training - Great Lakes, IL (11 weeks)
FC Strand - Great Lakes, IL (16 weeks)
ET Strand - Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After "A" School, technicians may attend advanced "C" Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Transportation ITS & Traffic Engineering Intern - Summer 2026
Information technology technician job in Orlando, FL
WE ARE HIRING! AtkinsRéalis is seeking a Transportation ITS & Traffic Engineer Intern to join our Orlando, FL office. ABOUT US AtkinsRéalis is a world-class engineering services and nuclear organization. For over 50 years, we've partnered with public and private clients across the U.S. to deliver infrastructure planning, engineering, construction, environmental consulting, urban planning, architecture, and program management. Our depth and breadth of expertise enables us to tackle the most technically complex and time-sensitive projects-driving innovation, resilience, and real-world impact where it matters most.
Our Internship Program, Explore, is designed for college students pursuing a degree in a STEM field and provides opportunities to learn what it's like to work in a professional environment and apply what's learned in class to the real-world challenges we face every day.
RESPONSIBILITIES
* Applies general planning, operational, and engineering principles to solve specific ITS/Traffic-related problems.
* Assists in the design and development of plans and drawings, which may include the development of preliminary layout and/or final drawings for ITS/Traffic design projects and Traffic studies. Specifically, our work includes traffic signal design, fiber optic communications cable routing and splicing, signing and pavement marking design, traffic safety studies, and more.
* Establishes and maintains records or files of technical data or documents.
* Organizes and conducts engineering investigations and planning work which has a well-defined scope.
* Researches feasibility of alternative design approaches, site conditions, and regulatory agency specifications.
* Participates in quality control checks, maintaining quality standards in all work produced, checking computations, and/or reviewing designs and drawings created by others.
* Performs other such duties as the supervisor may from time to time deem necessary.
QUALIFICATIONS
* EXPERIENCE: No experience is generally required if accepted into an Associate's or Bachelor's degree program in a related technical field.
* EDUCATION: Must have completed 60 hours towards a civil engineering degree from an ABET accredited program by the start of the internship (Summer 2026).
* SPECIAL SKILLS:
* Working knowledge of Microsoft Office products including Teams, Word, PowerPoint, Excel, and Teams.
* Good technical writing and communications skills, including the ability to present concepts verbally.
* Ability to perform in a professional, courteous manner and remain friendly while under pressure.
* Ability to process paper/electronic documents and utilize computer equipment.
* Familiarity with the use of Microsoft Outlook or equivalent e-mail program, as well as the use of Internet and other information processing and storage techniques.
* Experience with AutoCAD or MicroStation (preferred)
* PROFESSIONAL REGISTRATIONS: None
WHY JOIN US?
AtkinsRéalis is growing fast in the U.S.-and there's never been a more exciting time to be part of our journey.
We're committed to engineering a better future for our planet and its people. That means creating solutions that matter, and building a workplace where every voice is heard, every perspective counts, and everyone belongs.
By connecting people, data, and technology across our global network, we're tackling some of the world's most complex challenges. And we're looking for passionate, driven new professionals like you to help shape what's next.
Let's build the future-together.
WHAT WE OFFER AT ATKINSRÉALIS:
At AtkinsRéalis, our values-Safety, Integrity, Collaboration, Innovation, and Excellence-are more than just words. They are the foundation of who we are and how we work. These principles shape our culture, guide our decisions, and inspire us to create an environment where every team member feels empowered to grow, succeed, and make a meaningful impact.
As an Intern, you will participate in Explore, our intern development initiative, and will enjoy a host of benefits including:
Competitive salary
Hands-on experience with industry leaders
Support and mentorship from various professionals throughout the business
Career and educational exploration opportunities such as Client Site Visits, Weekly Lunch & Learns, & various virtual and/or in-person activities
As an entry-level Full-Time employee, you will enjoy a robust rewards package including enrollment into Emerge, our new graduate experience, providing:
* Opportunities to work on various projects of ranging size and scope
* Support & structured mentorship from various professionals throughout the global AtkinsRéalis network
* Formal business and soft-skills training on topics such as time management, resilience, emotional intelligence, feedback, and communication
* Integration into a robust Emerging Professional Network
* Additional learning and development programs, training, career opportunities and a highly regarded tuition reimbursement program
* Additional benefits may include medical, dental, vision, company-paid life and short- and long-term disability benefits, employer-matched 401(k) with 100% vesting, employee stock purchase plan, Paid Time Off, leaves of absences options, flexible work options, recognition and employee satisfaction programs, employee assistance program, and voluntary benefits. You can review our comprehensive benefits page here.
Expected compensation range is between $25 - $31 hourly depending on skills, experience, and geographical location.
Are you ready to start your career with us? Apply today and help us shape something extraordinary.
AtkinsRéalis is an equal opportunity, Drug-Free employer. EOE/Veteran/Disability
Please review AtkinsRéalis' Equal Opportunity Statement here.
AtkinsRéalis cares about your privacy and is committed to protecting your privacy. Please consult our Privacy Notice on our Careers site to know more about how we collect, use and transfer your Personal Data. By submitting your personal information to AtkinsRéalis, you confirm that you have read and accept our Privacy Notice.
Note to staffing and direct hire agencies:
In the event a recruiter or agency who is not on our preferred supplier list submits a resume/candidate to anyone in the company, AtkinsRéalis family of companies, we explicitly reserve the right to recruit and hire the candidate(s) at our discretion and without any financial obligation to the recruiter or agency. *****************************************************
#URR100
Worker Type
Employee
Job Type
Casual
At AtkinsRéalis, we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences.
Auto-ApplyTransportation ITS & Traffic Engineering Intern - Summer 2026
Information technology technician job in Orlando, FL
WE ARE HIRING!
AtkinsRéalis is seeking a Transportation ITS & Traffic Engineer Intern to join our Orlando, FL office.
ABOUT US
AtkinsRéalis is a world-class engineering services and nuclear organization. For over 50 years, we've partnered with public and private clients across the U.S. to deliver infrastructure planning, engineering, construction, environmental consulting, urban planning, architecture, and program management. Our depth and breadth of expertise enables us to tackle the most technically complex and time-sensitive projects-driving innovation, resilience, and real-world impact where it matters most.
Our Internship Program, Explore, is designed for college students pursuing a degree in a STEM field and provides opportunities to learn what it's like to work in a professional environment and apply what's learned in class to the real-world challenges we face every day.
RESPONSIBILITIES
Applies general planning, operational, and engineering principles to solve specific ITS/Traffic-related problems.
Assists in the design and development of plans and drawings, which may include the development of preliminary layout and/or final drawings for ITS/Traffic design projects and Traffic studies. Specifically, our work includes traffic signal design, fiber optic communications cable routing and splicing, signing and pavement marking design, traffic safety studies, and more.
Establishes and maintains records or files of technical data or documents.
Organizes and conducts engineering investigations and planning work which has a well-defined scope.
Researches feasibility of alternative design approaches, site conditions, and regulatory agency specifications.
Participates in quality control checks, maintaining quality standards in all work produced, checking computations, and/or reviewing designs and drawings created by others.
Performs other such duties as the supervisor may from time to time deem necessary.
QUALIFICATIONS
EXPERIENCE: No experience is generally if accepted into an Associate's or Bachelor's degree program in a related technical field.
EDUCATION: Must have completed 60 hours towards a civil engineering degree from an ABET accredited program by the start of the internship (Summer 2026).
SPECIAL SKILLS:
Working knowledge of Microsoft Office products including Teams, Word, PowerPoint, Excel, and Teams.
Good technical writing and communications skills, including the ability to present concepts verbally.
Ability to perform in a professional, courteous manner and remain friendly while under pressure.
Ability to process paper/electronic documents and utilize computer equipment.
Familiarity with the use of Microsoft Outlook or equivalent e-mail program, as well as the use of Internet and other information processing and storage techniques.
Experience with AutoCAD or MicroStation (preferred)
PROFESSIONAL REGISTRATIONS: None
WHY JOIN US?
AtkinsRéalis is growing fast in the U.S.-and there's never been a more exciting time to be part of our journey.
We're committed to engineering a better future for our planet and its people. That means creating solutions that matter, and building a workplace where every voice is heard, every perspective counts, and everyone belongs.
By connecting people, data, and technology across our global network, we're tackling some of the world's most complex challenges. And we're looking for passionate, driven new professionals like you to help shape what's next.
Let's build the future-together.
WHAT WE OFFER AT ATKINSRÉALIS:
At AtkinsRéalis, our values-Safety, Integrity, Collaboration, Innovation, and Excellence-are more than just words. They are the foundation of who we are and how we work. These principles shape our culture, guide our decisions, and inspire us to create an environment where every team member feels empowered to grow, succeed, and make a meaningful impact.
As an Intern, you will participate in Explore, our intern development initiative, and will enjoy a host of benefits including:
Competitive salary
Hands-on experience with industry leaders
Support and mentorship from various professionals throughout the business
Career and educational exploration opportunities such as Client Site Visits, Weekly Lunch & Learns, & various virtual and/or in-person activities
As an entry-level Full-Time employee, you will enjoy a robust rewards package including enrollment into Emerge, our new graduate experience, providing:
Opportunities to work on various projects of ranging size and scope
Support & structured mentorship from various professionals throughout the global AtkinsRéalis network
Formal business and soft-skills training on topics such as time management, resilience, emotional intelligence, feedback, and communication
Integration into a robust Emerging Professional Network
Additional learning and development programs, training, career opportunities and a highly regarded tuition reimbursement program
Additional benefits may include medical, dental, vision, company-paid life and short- and long-term disability benefits, employer-matched 401(k) with 100% vesting, employee stock purchase plan, Paid Time Off, leaves of absences options, flexible work options, recognition and employee satisfaction programs, employee assistance program, and voluntary benefits. You can review our comprehensive benefits page here.
Expected compensation range is between $25 - $31 hourly depending on skills, experience, and geographical location.
Are you ready to start your career with us? Apply today and help us shape something extraordinary.
AtkinsRéalis is an equal opportunity, Drug-Free employer. EOE/Veteran/Disability
Please review AtkinsRéalis' Equal Opportunity Statement here.
AtkinsRéalis cares about your privacy and is committed to protecting your privacy. Please consult our Privacy Notice on our Careers site to know more about how we collect, use and transfer your Personal Data. By submitting your personal information to AtkinsRéalis, you confirm that you have read and accept our Privacy Notice.
Note to staffing and direct hire agencies:
In the event a recruiter or agency who is not on our preferred supplier list submits a resume/candidate to anyone in the company, AtkinsRéalis family of companies, we explicitly reserve the right to recruit and hire the candidate(s) at our discretion and without any financial obligation to the recruiter or agency. *****************************************************
#URR100
Worker TypeEmployeeJob TypeCasual
At
AtkinsRéalis
, we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences.
Auto-ApplyDynamic PC Support Techician
Information technology technician job in Longwood, FL
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
Deal Desk Specialist
Information technology technician job in Auburndale, FL
This role is based in our Auburndale, MA office. Informa TechTarget is seeking a detail-oriented, legal-minded person to join our Deal Desk and Order Management department in the position of Deal Desk Specialist. The Deal Desk Specialist is responsible for reviewing contracts for customers at the pre-sale stage of their proposals. As well as managing the contract process from signed contract to order creation, ensuring we are compliant and set up for successful delivery of our campaigns.
This is a cross-function role that requires the recipient to learn a deep understanding of product logic from set-up to delivery and understanding the fundamentals of contracting within the context of today's fast-paced environment of online media.
Essential Job Functions:
* Collaborate with Sales teams to streamline contract negotiations, resolve deal structure challenges, and ensure timely contract execution while maintaining compliance with company pricing and legal guidelines.
* Field and respond to and/or create redlined documents from/for clients; from small campaign-specific engagements to large, multi-year Enterprise contracts.
* Review client-generated RFPS, NDAs, MSAs, SOWs, for compliance with company standards.
* Draft, review, negotiate, and approve Non-Disclosure Agreements, Purchase Orders, Insertion Orders, and Statements of Work to support sale of media and related products
* Provide support for legal aspects of client vendor procurement approval processes and/or coordinate completion of client vendor technology questionnaires.
* Ability to develop a thorough understanding of processes, product offerings, and appropriate terms and conditions, including but not limited to:
* Pricing models and discounting
* Revenue Recognition
* Approvals collection
* Ability to effectively communicate and coordinate with different internal teams involved in the campaign lifecycle (Sales enablement, Finance and Legal departments, Sales Management, and Products)
Technical Support Specialist (Orlando, FL)
Information technology technician job in Orlando, FL
Job Description
The Technical Support Specialist role at Biller Genie plays a crucial role in ensuring effective communication and timely resolution of customer inquiries. As a member of the Tech Support team, you will be responsible for answering incoming calls and chats from customers, assessing their needs, and forwarding them to the appropriate support team for further assistance. Your excellent communication and problem-solving skills will contribute to maintaining high customer satisfaction levels.
This role is an on-site position, requiring 5 days a week in the office. It is based in the Orlando area near International Drive, just minutes from I-4 and the Turnpike. If you're applying from out of state, please indicate in the header of your resume you are "Planning to Relocate" or your application may be automatically rejected due to distance.
About Us: Ranked #259 in 2024 and #482 in 2025 on the Inc. 5000 fastest-growing companies in the United States, Biller Genie is an award-winning B2B SaaS platform that helps businesses get paid faster. With offices in Orlando and Belfast, North Ireland, we are expanding rapidly and looking for enthusiastic individuals to join our team.
Primary Job Responsibilities
Customer Interaction: Answer incoming calls and chats from customers in a professional and friendly manner, providing excellent customer service at all times. Engage in active listening to understand customer inquiries and gather relevant information.
Triage Assessment: Assess customer inquiries and determine the appropriate support team or department to handle their specific needs. Prioritize urgent inquiries and escalate them promptly to ensure timely resolution.
Information Gathering: Collect and document accurate and detailed information about customer inquiries, including contact details, issue descriptions, and any relevant data required for the support team to provide effective assistance.
Effective Communication: Communicate customer inquiries effectively and efficiently to the appropriate support team or department, ensuring all necessary details are provided for a smooth handoff. Collaborate with team members to ensure seamless transitions and efficient workflow.
Documentation: Maintain accurate and up-to-date records of customer interactions, inquiries, and resolutions in the company's ticketing or CRM system. Ensure that all relevant information is properly documented for future reference and analysis.
Customer Follow-Up: Follow up with customers as necessary to ensure customer satisfaction and verify the successful resolution of their inquiries. Provide updates and feedback to customers regarding the status of their inquiries when appropriate.
Continuous Improvement: Identify trends or patterns in customer inquiries and provide feedback to management or relevant teams for process improvements. Share insights and suggestions to enhance customer support processes and tools to increase efficiency and customer satisfaction.
Required Skills
High school diploma or equivalent; additional certifications or relevant education is a plus.
Proven experience in a customer service role, preferably in a phone and chat support environment.
Excellent verbal and written communication skills, with a strong command of the English language.
Active listening skills and the ability to empathize with customers while maintaining a calm and professional demeanor.
Strong problem-solving skills and the ability to think quickly and adapt to changing situations.
Ability to multitask and work efficiently in a fast-paced environment.
Strong attention to detail and accuracy in documenting customer interactions and information.
Benefits:
Comprehensive Medical, Dental, and Vision Plans
401k with up to 4% Company Match
Flexible Open Paid Time Off (PTO) Policy
Our Mission:
To provide an automated A/R platform that seamlessly integrates existing business processes for the SMB market.
Our Core Values:
Get Shit Done Right -
We work hard and ensure tasks are completed correctly and on time, every time.
Own it
- We are subject matter experts who know what we know, and we are confident enough to speak up when we see something wrong.
Catch Up -
We are high performers and love a fast-paced environment.
Believe in the Genie -
We are passionate about where we are going as a team and we show we care.
Class shines -
We are articulate professionals who carry ourselves well and speak with purpose.
Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
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myfo MRWenD
Technical Support Analyst
Information technology technician job in Orlando, FL
Job DescriptionSalary:
Were Hiring! Helpdesk Technician Tier 2 Support (Managed Services)
Eola Technology Partners is seeking a skilled and motivated Tier 2 Helpdesk Technician to join our growing Managed Services team.
If youre passionate about solving complex technical issues, providing excellent customer support, and want to grow in a collaborative IT environmentwe want to hear from you.
Key Responsibilities:
Setup and maintain customers' networks, Office 365/Google Workspace environments, and hosted voice environments
Provide on-site support at client locations for troubleshooting and deployments
Serve as an escalation point and mentor to Tier 1 team members
Meet and exceed SLA standards with timely ticket resolution and top-tier customer service
Participate in on-call rotation for remote support escalations
Qualifications:
Bachelor's degree in IT, Computer Science, Business Administration, or equivalent experience
4+ years of diverse technical experience supporting Microsoft 365, Exchange Online, SharePoint Online, Intune, and Azure
Must be authorized to work in the U.S. and pass a background check
Must pass an initial and random drug screening
Desired Skills:
Proficiency with Office 365 and Google Workspace administration and support
Experience deploying and managing Intune with Windows Autopilot
Familiarity with Microsoft Defender for Endpoint
Working knowledge of Windows PowerShell scripting
Microsoft certifications such as MS-900, MS-700, MS-500, MS-100 and/or AZ-100 preferred
Experience supporting end users and documenting procedures/user guides
Strong written and verbal communication skills
Ability to multitask and manage concurrent projects
Detail-oriented, self-motivated, and adaptable under pressure
Skilled at translating technical concepts into user-friendly explanations
Location: ETP Office
*NOTE this is not a remote position
Full-Time | Competitive Pay | Career Growth Opportunities
Technical Support Specialist
Information technology technician job in Orlando, FL
Job Description
Responsible for analyzing exercise operations, sensor performance, tactics, and weapons systems to support Navy training and operational readiness. Develops and delivers computer-based training materials tailored to Navy operational units and systems.
Responsibilities:
Analyze operational and training data to assess performance and identify improvements.
Create and present computer-generated reports and written materials for Navy Fleet personnel, including flight crews, ship/submarine commanding officers, and operational staff.
Develop instructional materials and deliver presentations to large, diverse audiences.
Operate computer-based systems for simulation, analysis, and reporting.
Apply knowledge of Navy operational and administrative directives and procedures.
Qualifications:
Bachelor's degree preferred.
3 to 5 years of relevant experience required.
Strong analytical, communication, and presentation skills.
Familiarity with Navy systems, tactics, and operational environments.
Secret Clearance required with ability to obtain TS/SCI
Benefits: Sayres Defense offers a competitive benefits package including medical, dental, and vision insurance, retirement plan options, paid time off, and additional employee support programs. Eligibility and specific offerings may vary based on position, location, and other factors.
The position description is only meant to be a representative summary of the major responsibilities and accountabilities performed by the incumbents of this position. The incumbents may be requested to perform position-related tasks other than those stated in this description. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, gender identity, disability or veteran status.
At Sayres, our employees enjoy an atmosphere conducive to realizing their potential through personal and professional development while simultaneously exceeding customers' expectations. We offer a broad spectrum of technical, engineering and administrative services including acquisition, financial and program management; fleet synthetic training; logistics; ship construction engineering; systems engineering and integration; wargaming; test and evaluation; security, counterintelligence and policy analysis.
Sayres is headquartered in Washington, DC with offices throughout the United States and has a presence abroad.
#cj
Job Posted by ApplicantPro
Information Technology/Assurance (IT/IA) Specialist I
Information technology technician job in Cape Canaveral, FL
Type of Requisition:
Regular
Clearance Level Must Currently Possess:
Top Secret/SCI
Clearance Level Must Be Able to Obtain:
Top Secret SCI + Polygraph
Public Trust/Other Required:
None
Job Family:
Cyber and IT Risk Management
Job Qualifications:
Skills:
Information Security, Information Security Management, Information System Security
Certifications:
A+ - CompTIA - CompTIA, Network Plus - CompTIA - CompTIA
Experience:
2 + years of related experience
US Citizenship Required:
Yes
Job Description:
The primary function is working within Special Access Programs (SAPs) supporting Department of Defense (DoD) agencies, such as HQ Air Force, Office of the Secretary of Defense (OSD) and Military Compartments efforts. The position will provide “day-to-day” support for Collateral, Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activities.
Performance shall include:
Establish complex operational software configuration controls and system interfaces for computer system(s) assigned.
Maintain file servers, Firewalls, network access, Security Monitoring Systems and system documentation as required.
Analyze and troubleshoot system anomalies to ensure optimum equipment performance.
Prepare system for operational use and support operational tests.
Review, prepare, and update authorization packages.
Notify customer when changes occur that might affect authorization accreditation.
Conduct cybersecurity portion of the self-inspection's checklist.
Review and provide technical and cyber security coordination on all Bodies of Evidence that makeup the authorization package.
.Identify any and all vulnerabilities and implement countermeasures.
Ensure information systems and network appliances are operated, maintained, and disposed of in accordance with security policies and practices.
Perform Video-Teleconferencing VTC System Administration, Scheduling, & Configuration.
Provide External Information System(s) Client Support.
Perform account creations, changes, & deletions on multiple authorization boundaries.
Perform Help Desk & troubleshooting activities.
Perform Hardware/Software System Configuration, upgrades and modifications.
Perform system and network appliance patching activities.
Provide Government-Issued Laptop Support.
Assist in Media Control & Accountability activities.
Perform COMSEC account/equipment management activities.
Experience:
2+ years related experience.
Prior performance in roles such as System or Network Administrator.
SAP experience desired.
Education:
Bachelor's degree OR Associate's degree in a related area + 2 years' experience OR equivalent experience (4 years)
Certifications:
IAT Level I or IAM Level I (A+, NET+, etc.)
Clearance Required to Start:
TS/SCI required.
Must be able to Attain - TS/SCI with CI Polygraph
Other Requirements:
Thorough knowledge of Microsoft Windows 2012R2 Server, Microsoft Exchange Server 2010/2016, Microsoft Windows 7/10 operating systems (OS) administration and associated hardware
Working knowledge of Local Area Network (LAN) and Wide Area Network (WAN) technologies and data backup technologies to include communication security (COMSEC) integration
Working knowledge of Risk Management Framework, Common Criteria, and System Security Policy as they relate to Assessments and Authorizations
Working knowledge and current relevant experience with PL2 systems
Must be able to regularly lift up to 50 lbs.
#AirforceSAPopportunities #SAP
The likely salary range for this position is $80,580 - $109,020. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
Scheduled Weekly Hours:
40
Travel Required:
10-25%
Telecommuting Options:
Onsite
Work Location:
USA FL Cape Canaveral
Additional Work Locations:
Total Rewards at GDIT:
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events at
gdit.com/tc.
Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
Auto-ApplyINFORMATION TECHNOLOGY INTERNSHIP
Information technology technician job in Kissimmee, FL
Working Title: Internship Salary: To Be Determined by the Agency Information Technology Internship State of Florida Opportunities are located throughout Florida Internship Overview and Responsibilities:
The State of Florida is seeking motivated individuals to join our workforce. Our internship opportunities offer bright, highly motivated college students and recent graduates a unique opportunity to experience firsthand the operations of state government while obtaining valuable on-the-job training.
Are you hungry for innovation and passionate about technology and problem solving? IT professionals within each state agency help create and maintain the digital path to keep state government running. Please consider our excellent internship opportunities within the areas of Information Technology, Management Information Systems, Desktop Support, Network Engineering, and other related fields.
Applications are accepted year-round. Internships may be paid or unpaid and there is no guarantee of employment.
Knowledge, Skills, and Abilities:
* Ability to communicate effectively verbally and in writing.
* Ability to work independently as well as with others.
* Ability to prioritize tasks, meet deadlines, and manage time effectively.
* Ability to test, trouble shoot and resolve errors in operating systems.
* Skilled in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Access...)
* Basic knowledge of various operating systems.
* Basic knowledge of security protocols, best practices and common vulnerabilities.
Minimum Qualifications:
Must be currently enrolled or graduated within the last twelve months from an accredited college or university degree program. No experience required for this position.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
Location: