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  • Computer Field Tech Position- Harahan/New Orleans, LA

    BC Tech Pro 4.2company rating

    Information technology technician job in New Orleans, LA

    This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
    $35 hourly 60d+ ago
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  • Information Technology

    Vp 3.9company rating

    Information technology technician job in New Orleans, LA

    Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
    $44k-81k yearly est. Auto-Apply 60d+ ago
  • Now Hiring IT and Telecom Field Technicians

    Hardy Industries 3.7company rating

    Information technology technician job in Thibodaux, LA

    Job DescriptionBenefits: Flexible schedule Opportunity for advancement Profit sharing This Is Not Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities Perform a wide range of technical tasks including but not limited to: OS installations, hardware diagnostics, and software setup Structured cabling (including drilling, running, and dressing cables) Telecom work (punch-downs, demarc extensions, etc.) Work independently across various environments: retail, medical, restaurant, and corporate Maintain a high standard of professionalism with clients Be on call and ready to respond to service requests within your territory Preferred Skills & Experience PC and printer troubleshooting experience (a strong plus) At least 1 year of I.T. or Telecom experience, and one of the following: A+ Certification Network+ Certification OR 5+ years verifiable field experience in I.T./Telecom Required Equipment & Qualifications Reliable personal vehicle (Public transportation not accepted) Valid drivers license Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers). Laptop with Ethernet port Smartphone with mobile hotspot Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage. Punctual, courteous, and presentable Compensation & Perks Paid hourly while on site 1099 contractor position Travel pay included (based on time travel; approx. 80-mile radius from home) App-based tracking for job time and travel Exposure to new and exciting technologies and clients Opportunity to expand your skills and industry knowledge About AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.
    $48k-67k yearly est. 11d ago
  • On-Call IT Field Technician - New Orleans - Hiring NOW

    Geeks On Site 3.1company rating

    Information technology technician job in New Orleans, LA

    On-Call IT Field Technician - PC, Mac, Printer & Scanner Support 💼 Job Type: Independent Contractor (1099) 💰 Pay: $35/hour (on-site) 🗓 Schedule: Flexible - You accept jobs based on your availability ⚠️ Important Note This is an on-call, 1099 independent contractor role with no guaranteed hours. You'll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept. About Geeks on Site Geeks on Site has been delivering trusted, on-site IT and technical support to homes and businesses nationwide for over 20 years. We're expanding our network of skilled on-call technicians to meet growing demand for in-person support - including computers, networks, printers, and more. About the Role We're hiring field IT technicians who can confidently support a wide range of tech needs for residential and small business customers. This includes troubleshooting PCs and Macs, resolving network issues, and repairing or configuring printers/scanners - including issues like Canon MF printer network setup or G-series ink absorber error codes (e.g., 1700). You'll be dispatched to customer sites, work independently, and complete service calls efficiently and professionally. Key Responsibilities Diagnose and repair hardware/software issues on Windows and mac OS systems Resolve boot errors, OS issues, and login problems Set up or troubleshoot Wi-Fi and wired internet connections Replace or upgrade hardware (HDD, RAM, cooling fans, etc.) Configure or connect printers and scanners (Canon, HP, Brother, etc.) Address common printer error codes (e.g., ink absorber, paper feed, connectivity) Perform general maintenance on multifunction printers (MFPs) Reinstall operating systems using bootable USBs or recovery media Install remote tools or shortcuts as requested Communicate clearly with customers and provide basic post-service support Document service visits and escalate complex issues as needed Requirements 2+ years of field IT support experience, including computer and printer work Familiarity with Canon, HP, and other common printer brands Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts) Experience with both Windows (10/11) and mac OS troubleshooting Must have personal tools (bootable USB, screwdriver set, etc.) Reliable vehicle and valid driver's license Smartphone with camera and data for documentation and communication Ability to work independently and maintain a professional demeanor Benefits Compensation $35 per hour for on-site time Flexible scheduling - accept only the jobs that match your route and availability National brand recognition and continuous job offers Dispatch and tech support team available to assist remotely ✅ What to Expect After You Apply 📞 Intro Call - A recruiter will contact you for a quick chat 📝 Onboarding - Complete paperwork and tax forms electronically 🔍 Background Check - Mandatory before activation 📅 Set Your Availability - You enter your availability in our tech portal 📲 Start Receiving Jobs - You'll be dispatched jobs based on proximity & skills Join Our Technician Network If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we'd love to hear from you.
    $35 hourly Auto-Apply 60d+ ago
  • NSIPS PersMod Tier 2 Helpdesk Analyst | Secret Clearance

    GD Information Technology

    Information technology technician job in New Orleans, LA

    Type of Requisition: Regular Clearance Level Must Currently Possess: Interim Secret Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Customer Service, Problem Resolution, Software Knowledge, Software Support, Technical Support Certifications: None Experience: 1 + years of related experience US Citizenship Required: Yes Job Description: Join GDIT and be a part of the team of men and women that solve some of the world's most complex technical challenges. The Navy's Personnel Modernization (PersMod) program is searching for a Tier 2 Helpdesk Analyst to join their team in Millington, TN, or New Orleans, LA. The PersMod program delivers sailor self-service and automation of high volume, routine transactions. This enables legacy system consolidation and development of interoperable capabilities, which can be leveraged across the portfolio of Navy personnel systems. The Helpdesk Analyst will help manage customer requests and provide solutions to the system issues that may arise. The Analyst will provide: Software support for Navy Standard Integrated Personnel System (NSIPS). Customer assistance and problem resolution to a wide variety of customers across business areas. Solutions to product or service-related questions. Responses to non-routine customer calls, email and web inquires, providing a single point of contact for problem resolution. Basic Qualifications: HS Diploma 2+ years providing technical assistance and solutions in a technical call center or similar helpdesk position Navy personnel systems experience desired; NSIPS software expertise highly desired Secret clearance required GDIT IS YOUR PLACE: ● 401K with company match ● Comprehensive health and wellness packages ● Internal mobility team dedicated to helping you own your career ● Professional growth opportunities including paid education and certifications ● Cutting-edge technology you can learn from ● Rest and recharge with paid vacation and holidays The likely hourly rate for this position is between $25.50 - $34.50. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Scheduled Weekly Hours: 40 Travel Required: Less than 10% Telecommuting Options: Onsite Work Location: USA TN Millington Additional Work Locations: USA LA New Orleans Total Rewards at GDIT: Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc. Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
    $25.5-34.5 hourly Auto-Apply 4d ago
  • IT Field Support Technician

    Cellular Sales Verizon Authorized Retailer 4.5company rating

    Information technology technician job in Mandeville, LA

    Summary/Objective Works under general supervision of the IT Field Support Manager. Provides primary support of hardware and software solutions deployed in various retail locations. Expertise to resolve user problems presented from the National Operations Center or any other internal support teams. Provide excellent customer service to market through all channels of support. Essential Functions Answers, evaluates, and prioritizes service requests received (but not limited to) companies ticketing system, telephone, email, and in-person. Assist with identifying problems and providing potential resolutions. Coordinates with end user on behalf of other departments. Analyze the customers needs and follow approved processes and documentation to meet expected service levels. Tracks issues using company approved ticketing system. Maintains historical records and related problem documentation. Work alongside PMO, Asset Management or any other departments to update and maintain hardware and software standards. Brainstorms with team members and SMEs to resolve more complex problems. Escalate issues to Staff Technician that require further technical assistance in resolution. Regularly communicates with team and leadership of potential trends, significant problems and individual market requests. Maintains up to date knowledge of company software, hardware and approved documented procedures. Schedules preventative maintenance on company owned vehicle. Escalate and schedules vendor services as necessary. Installation and troubleshooting of WAN/LAN, Cat 6e cabling. Manage and track inventory stockroom(s) for designated territory according to team standards. Responsible for expense records and reports for company provided procurement card. Competencies Initiative: Spotting opportunities within a circle of influence; anticipating threats and acting on them; self-starting rather than waiting passively until the situation demands action. Oral Communication: Shaping and expressing ideas and information in an effective manner. Planning and Organizing: Setting priorities and defining actions, time, and resources needed to achieve predefined goals. Problem Solving: Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines. Teamwork: Working as a productive member of a cohesive group toward a common goal and contributing to team development and effective team dynamics. Usage of Technical Expertise: Acquiring and applying technical and functional knowledge in one's own technological area of specialty. Supervisory Responsibility This position has no supervisory responsibilities. Work Environment This job is in a store/retail environment. Physical Demands Must be able to perform repetitious hand/eye movement. Must be able to sit for long periods of time. Must be able to stand for long periods of time. Must be able to lift to 75 lbs. Must be able to drive. Must be comfortable working on a 6-15ft ladder when necessary. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Position Type/Expected Hours of Work This is a full-time position that requires On-call responsibilities. Days and hours of work are typically Monday through Friday, but will also include daytime non Monday through Friday, nights and weekends, rotating or changing shift, or retail schedule/hours. Travel 30-60% Required Education and Experience HS diploma Minimum 3 years verifiable technology support Preferred Education and Experience Two or four year degree Industry certifications a plus Understanding of ITIL Additional Eligibility Qualifications (Knowledge, Skills, Abilities) Ability to deal with stress and changing priorities. Excellent organizational skills with the ability to work calmly under pressure, multi-task, and prioritize. Excellent interpersonal skills with the ability to work both independently and as part of a team. Strong troubleshooting skills Must possess a valid US driver's license with a clean driving history for the past 3 years. AAP/EEO Statement Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. $23-$31 an hour #2024MG
    $23-31 hourly 19d ago
  • Intern/Co-op - Information Technology (Summer 2026)

    Marathon Petroleum Corporation 4.1company rating

    Information technology technician job in Garyville, LA

    An exciting career awaits you At MPC, we're committed to being a great place to work - one that welcomes new ideas, encourages diverse perspectives, develops our people, and fosters a collaborative team environment. Marathon Petroleum Company LP (MPC) offers internship and co-op opportunities to high-performing college students who want meaningful hands-on experiences in their fields of study. The following core values guide MPC's approach to doing business: Safety & Environmental Stewardship, Integrity, Respect, Inclusion, and Collaboration. Interns and co-ops work side by side with experienced professionals as contributing members of diverse work teams who create value for the company's shareholders. MPC believes that how we conduct our business is just as important as the bottom line. Responsibilities: A co-op/internship with MPC Information Technology can provide you the valued experience needed to work in today's competitive working environment while delivering efficient and innovative solutions. MPC ITS offers a diverse set of opportunities which gives you exposure to different areas of our business. With the potential to have multiple sessions and opportunities, you will gain valuable real-world experience while enhancing your skill set in one or more of the following IT job positions: Business Systems Analysis Intern: Acts as a liaison between IT and business units for translating business requirements into the development, implementation, and enhancement of new and existing systems. Identifies and evaluates new IT capabilities to improve business outcomes while recommending and communicating appropriate solutions and/or enhancements to current systems. Develops and executes processes for creating, managing, and executing quality assurance for technology solutions. Manages and or coordinates incident management execution in collaboration with internal and external parties. Cloud Engineering Intern: Supports development and execution of cloud strategy within Marathon's existing IT infrastructure. Implements Marathon's cloud strategy from a technical perspective, including design, planning, integration, automation, maintenance, and support of cloud architecture. May work with stakeholders across Marathon to evaluate public and private cloud systems to identify and deliver appropriate solutions. Cybersecurity Intern: Evaluates, tests, monitors, and maintains information technology (IT) and operational technology (OT) cybersecurity policies and procedures. Ensures adherence to identity management processes and controls to meet specific cybersecurity standards. Identifies security risks and exposures (data, application, infrastructure, devices etc.) and suggests measures to prevent future incidents and improve cybersecurity. Employ techniques and procedures for conducting risk assessments and compliance audits for IT and OT. Investigates and remediates security incidents such as intrusion, frauds, attacks, or leaks. Determines potential cybersecurity threats, coordinates preventive actions across the network leveraging intelligence from multiple internal and external sources and cybersecurity technologies. Identifies threat actors and their techniques, tools, and processes to identify and mitigate cybersecurity risks. Infrastructure Engineering & Operations Intern: Interns will focus on either Platform Engineering or Operational Technology (OT) Engineering. Both roles support routine maintenance, performance testing, and basic troubleshooting of infrastructure systems to ensure optimal reliability. Responsibilities include assisting with system configuration, backup and recovery procedures, analyzing performance data, and documenting solutions. OT Engineering interns additionally support industrial control systems such as HMIs and PLCs, collaborating with engineers and business teams to meet operational and technical requirements. Software Development Intern: Interns will focus on either Software Engineering or Quality Assurance (QA) Engineering, both collaboratively contribute to the software development lifecycle by ensuring both functionality and quality. The Software Engineering intern focuses on designing, developing, testing, and deploying enterprise software solutions, emphasizing automation, security, and continuous improvement. This role involves applying engineering best practices, participating in code reviews, and documenting technical requirements and designs. Meanwhile, the QA intern supports the validation of these solutions through manual and automated testing, assisting in the development of test strategies, creation/execution of test scripts, and reporting bugs. They work closely with cross-functional teams to uphold quality standards across releases and contribute to documentation, automation, and the ongoing enhancement of QA processes within an Agile environment. Qualifications: + Desired Majors: Computer Science & Engineering; Computer Science & Engineering Technology; Management Information Systems; Computer Information Systems; Information Systems & Analytics; Computer Engineering; Software Engineering and Computer Science; and other related IT disciplines + Strong academic performance + Candidates must be authorized to work in the US on a full-time indefinite basis without the need for employment visa sponsorship now or in the future. + Concurrent enrollment in a degree seeking program throughout duration of experience + Military experience a plus + Min - $24.95 per hour/Max - $31.19 per hour + We hire for the following locations: Corporate: Findlay, OH, San Antonio. TX; Refineries: Martinez, CA, Texas City, TX, Anacortes, WA, Garyville, LA Learn more about Marathon Petroleum's benefits at ********************* As an energy industry leader, our career opportunities fuel personal and professional growth. Location: Findlay, Ohio Additional locations: Anacortes WA Refinery, Galveston Bay Refinery, Garyville LA Refinery, Martinez CA Refinery, San Antonio, Texas Job Requisition ID: 00018342 Location Address: 539 S Main St Education: Employee Group: Full time Employee Subgroup: Intern Marathon Petroleum Company LP is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without discrimination on the basis of race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, gender identity, gender expression, reproductive health decision-making, age, mental or physical disability, medical condition or AIDS/HIV status, ancestry, national origin, genetic information, military, veteran status, marital status, citizenship or any other status protected by applicable federal, state, or local laws. If you would like more information about your EEO rights as an applicant, click here (*********************************************************************************************************************************** . If you need a reasonable accommodation for any part of the application process at Marathon Petroleum LP, please contact our Human Resources Department at *************************************** . Please specify the reasonable accommodation you are requesting, along with the job posting number in which you may be interested. A Human Resources representative will review your request and contact you to discuss a reasonable accommodation. Marathon Petroleum offers a total rewards program which includes, but is not limited to, access to health, vision, and dental insurance, paid time off, 401k matching program, paid parental leave, and educational reimbursement. Detailed benefit information is available at ************************* .The hired candidate will also be eligible for a discretionary company-sponsored annual bonus program. Equal Opportunity Employer: Veteran / Disability We will consider all qualified Applicants for employment, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws. In reviewing criminal history in connection with a conditional offer of employment, Marathon will consider the key responsibilities of the role. About Marathon Petroleum Corporation Marathon Petroleum Corporation (MPC) is a leading, integrated, downstream energy company headquartered in Findlay, Ohio. The company operates the nation's largest refining system. MPC's marketing system includes branded locations across the United States, including Marathon brand retail outlets. MPC also owns the general partner and majority limited partner interest in MPLX LP, a midstream company that owns and operates gathering, processing, and fractionation assets, as well as crude oil and light product transportation and logistics infrastructure.
    $25-31.2 hourly 60d+ ago
  • Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time

    U.S. Navy 4.0company rating

    Information technology technician job in Houma, LA

    About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $56k-78k yearly est. 8d ago
  • Specialist - Technology Connection

    Tulane University 4.8company rating

    Information technology technician job in New Orleans, LA

    Technology Connection is the Tulane University owned and operated store that assists students, faculty, and staff with their personal and institutional hardware, software, and accessory purchases. Our partnerships and collaboration with university schools, departments, and administration allow us to provide you with tailored technology solutions and services to help support your success at Tulane. ******************************* The Technology Connection Specialist (TCS) will be responsible for providing prompt, courteous service, and sales support to all Technology Connection customers, both in person and via electronic communications, while at the same time assisting them with their computer and technology purchasing needs. The TCS will also provide support and assistance to Technology Connection staff with special projects and inventory management, as assigned. The TCS will work in partnership with students, staff, and faculty, advising them how to use technology systems and devices to meet the requirements of their business and/or personal needs. The TCS must have a good understanding of hardware and software to effectively troubleshoot various systems problems as they arise. * Above average working knowledge of both Mac and PC operations and networking. * In-depth working knowledge and proficient use of MS Office desktop software applications. * Strong written and verbal communication skills. * Excellent organizational skills. * Ability to efficiently manage multiple projects and assignments. * Demonstrated ability to learn and adapt to new technologies in a fast-paced environment. * Ability to establish effective professional working relationships with co-workers, customers, and technology store vendors and/or affiliates. * Ability to successfully obtain required certifications including Apple SEED and ACMT within 120 days of hire date. * Strong commitment to customer service. * Critical thinking skills with the ability to successfully contribute Innovative ideas to improve and/or advance dally business operations. * Customer friendly and outgoing personality * Customer empathy and desire to assist others * High School Diploma or Equivalent * 3 years of professional desktop software and operating systems experience, and at least 2 years of retail sales or direct customer service experience * Bachelor's Degree * Experience in computer technology sales * Inventory management experience * Corporate purchasing experience
    $43k-49k yearly est. 30d ago
  • Dynamic PC Support Techician

    Worldwide Techservices Open 4.4company rating

    Information technology technician job in New Orleans, LA

    Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit
    $36k-49k yearly est. 60d+ ago
  • Gulf IT Internship - Summer 2026

    Marquette Transportation Company 3.7company rating

    Information technology technician job in Saint Rose, LA

    About Marquette IT: Marquette has implemented a hybrid internal and outsourced IT solution that leverages the best of a small personal, internal IT team with the flexibility, resources, and wider breadth of skillsets provided by IT specialty vendors. We currently support multiple networks, over 1,000 IT CIs/devices, 250 direct users, and 1,200 indirect users. We directly work with over 85 software/IT service products and vendors. Being part of the Marquette IT team involves blending traditional IT problem-solving with unique fieldwork, requiring adaptability and comfort with hands-on environments. Principal Responsibilities: This IT internship is a hands-on opportunity to gain insight and experience in every level of support, implementation, and service delivery provided by the IT department, mostly out in the field on-board working towboats: Assist with hardware installation and repair (networking equipment, cabling, communications systems, and onboard devices). Configure and support next-generation networking and communications devices onboard vessels. Research, troubleshoot, and resolve technical issues for our employees using a ticketing system and RMM software. Learn about current security trends and implement best practices for keeping company employees and data secure in an enterprise environment. Contribute to the behind-the-scenes work that makes us successful, such as maintaining accurate inventory and performing preventative maintenance on IT equipment. Other duties as assigned. Qualifications: Experience with electrical systems and general physical/technical labor is a plus. Approximately 90% travel; primarily local and within the Greater Houston area, with some overnight stays required. Able to work 8:00 am - 5:00 pm, Monday through Friday. Interest in field IT work and ability to adapt to non-traditional work settings such as towboats and dockside facilities. A positive, customer-focused mindset and a passion for hands-on learning. Must have a valid Driver's license and excellent driving record. Strong communication skills (written and verbal) and ability to collaborate in a team environment. Competency with computers, operating systems, and common software. Why Join Us? Become part of a cornerstone industry in our region and learn about what makes the maritime industry unique. Work with and learn from a team of knowledgeable IT professionals. Get one-of-a-kind exposure to field IT work in the inland marine industry. Inclusive and diverse culture. This is a paid summer internship opportunity located onsite at the Gulf-Inland Division office in St. Rose, LA.
    $32k-47k yearly est. 35d ago
  • Help Desk Technician

    Asmglobal

    Information technology technician job in New Orleans, LA

    Help Desk Technician DEPARTMENT: IT REPORTS TO: IT Manager FLSA STATUS: Hourly/Non-Exempt ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for a Help Desk Technician for ASM Global/Caesars Superdome | Smoothie King Center | Champions Square. Essential Duties and Responsibilities Load various software updates Provide maintenance on various computer hardware Maintain organization and cleanliness in the operations room Track inventory of computer-related supplies Answer Help Desk Calls professionally and courtesily All other duties as assigned Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must successfully pass a criminal background check Must be at least 18 years of age Detailed knowledge of Microsoft workstation operation systems Excellent problem-solving skills, including the use of remote management systems Able to work days, nights, weekends, and holidays as needed Education and/or Experience High School Diploma or equivalent, college preferred 1-3 years of working experience within PC support Extensive experience installing, maintaining, and upgrading Microsoft applications Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events. Note The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
    $42k-70k yearly est. Auto-Apply 60d+ ago
  • IT Support Specialist

    Bellwether Technology

    Information technology technician job in New Orleans, LA

    Bellwether is an established IT managed service provider located in the New Orleans area, serving businesses of all sizes and industries for over 40 years. We deliver strategic IT support to help our clients operate efficiently and grow with confidence. Our employee-centric culture is the heart of our success and has led to Bellwether being consistently named a “Top Workplace" by The Times-Picayune for seven years straight. We are especially proud of this recognition as it's based on feedback from our own team. We are seeking a proactive and customer-focused Technical Support agent to join our team. This role involves a mix of onsite client support and field deployments. The ideal candidate is a skilled troubleshooter with strong interpersonal skills who enjoys solving problems and working collaboratively in a fast-paced environment. Essential Duties and Responsibilities: Provide technical support and assistance for incoming incidents and requests related to computer hardware and applications. Solve issues such as desktop/laptop setups, peripheral maintenance, networked printer configurations, line-of-business software problems, general printer repairs, and more. Manage deployment for enterprise-level workstations and tablets. Create and monitor progress for each service ticket and escalate as necessary to team members, vendors and/or 3rd party technical support providers. Work with users to clarify information and set proper expectations. Report client or quality concerns to management. Active Directory user management. Collaborate with team members to support client needs and service delivery goals. Other responsibilities as assigned. Requirements: Minimum 1 year of experience in a technical support or IT help desk role (internship or volunteer experience accepted). Working knowledge of Microsoft Windows desktop operating systems and Microsoft Office suite. At least one active certification is preferred (e.g., CompTIA A+, Network+, Security+) Strong written and verbal communication skills, including the ability to explain technical concepts clearly to non-technical users over the phone and in writing. Ability to lift and transport computers and IT equipment as needed Valid driver's license, reliable transportation, and willingness to travel to client sites within the region. Ability to prioritize tasks and manage time effectively. Team-oriented mindset and customer-first attitude. Completion of some college coursework in IT, computer science, or a related field (degree preferred). Beneficial Knowledge: Experience with current versions of Windows Server. Knowledge of networking technologies, such as routers and switches, LAN/WAN protocols (including Ethernet), and VPN/RDP protocols, is a plus. Compensation & Benefits: Competitive salary and performance-based bonuses Medical, dental, and vision insurance 401(k) plan with company match Paid vacation, sick leave, and holidays Certification and mileage reimbursement Professional development opportunities and company-sponsored events Friendly, business-casual work environment Additional Information: This position may require lifting equipment up to 50 lbs., prolonged periods of standing or sitting, and travel to and from client sites. Candidates must be legally authorized to work in the United States at the time of application and throughout the duration of employment. Sponsorship is not available for this position. Bellwether is an Equal Opportunity Employer. We value diversity and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
    $42k-70k yearly est. 60d+ ago
  • IT Specialist

    Artech Information System 4.8company rating

    Information technology technician job in New Orleans, LA

    Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides te chnical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Under immediate supervision, install, configure, service, repair, and maintain information technology systems in both a stand‐alone and clientserver environment, including MS server, Defense Message Systems, and other authorized information technology systems. Install, configure, service, repair, and maintain hardware and software for network services, storage networking devices, and servers. Integrate multiple information systems in a networked environment, evaluate and resolve customer information system problems, effect required hardware upgrades and repair to maintain mission capability. Install and configure wireless hubs, routers, switches, and various transmission media, server hardware and software, and ensure the proper installation and configuration of workstation hardware and software for efficient operation on the network. Install, optimize and troubleshoot Local Area and Base Area Networks. Familiar with Internet Protocol version 6 (IPv6), Enhanced Interior Gateway Routing Protocol (EIGRP), Border Gateway Protocol (BGP), Virtual Local Area Networks (VLANs), Virtual Private Networks (VPNs), and Network Address Translation (NAT). Qualifications REQUIRED: IT experience required. Certified in accordance with DoD 8570.01 ‐ M Information Assurance Technician (IAT) Level I: A+, Network+ In addition: One of the following is required: MTA, MCTS, MCSA, CompTIA A+, CompTIA Network +, CCNA High school Diploma or General Equivalency Diploma (GED) Additional Information For more information, Please contact shail Jha ************ Shail.JhaATartechinfo.com
    $79k-112k yearly est. 3d ago
  • Technology Coordinator

    HR Nola

    Information technology technician job in New Orleans, LA

    Job DescriptionJob Title: Technology Coordinator Position Type: Full-Time Bring your technical expertise to a creative, fast-paced environment! We are seeking a talented Technology Coordinator to streamline operations and enhance the digital experience for our teams and customers. This is an exciting opportunity to combine your technical skills with problem-solving and innovation, making a real impact in a dynamic workplace. What You'll Do: Tech Support & Optimization: Provide IT support for employees, manage hardware, software, and network systems, and ensure smooth day-to-day operations. Web & E-Commerce Development: Work closely with our Marketing team to develop and maintain our website, improving functionality and optimizing for eCommerce conversions. Server & Cloud Management: Oversee the performance and maintenance of our Windows Servers, VMware environments, and cloud-based systems to ensure stability and scalability. Hardware & Network Management: Ensure the seamless setup, configuration, and operation of new hardware, network devices, and peripherals. Cloud Transition & Security: Lead the shift to a cloud-based environment, ensuring smooth operations, strong network security, and minimal disruption to daily workflows. Cybersecurity & Data Integrity: Implement and enforce cybersecurity protocols, regularly updating systems to protect company data. Budget Management & Efficiency: Partner with departments to plan and manage IT budgets, implementing cost-effective strategies that maximize resources and streamline technology use. Employee Training & Support: Conduct training sessions to improve employees' understanding of systems, software, and security best practices. What You'll Bring: Bachelor's Degree in Computer Science, Information Technology, or related field; or equivalent experience. 2+ years of website administration experience 2+ years of experience managing Windows Servers, VMware environments, and cloud computing. Strong knowledge of MS Office Suite, Google Suite, cloud software, and Content Management Systems (Miva preferred). ERP Configuration and Administration experience helpful, NetSuite preferred. SQL and JS/SuiteScript knowledge a plus. Experience with graphic design is a plus for integrating visual elements into web platforms. Excellent communication and problem-solving skills. Ability to manage multiple tasks in a fast-paced, dynamic environment. Why Join Us? Be Part of Innovation: Play a critical role in enhancing our tech infrastructure and online presence. Creative Collaboration: Work with a diverse team of professionals in a dynamic and supportive atmosphere. Growth Opportunities: Access professional development and growth opportunities within a forward-thinking company. Benefits: Competitive Salary 401(k) Health, Dental, and Vision Insurance Paid Time Off Parental Leave Employee Discounts In accordance with applicable federal civil-rights laws, including Title VII of the Civil Rights Act of 1964, we ensure that all employment decisions are based solely on merit, qualifications, and job-related criteria. We prohibit discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected under applicable law. We are proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and the businesses we support. Powered by JazzHR lgt LzxNivm
    $59k-88k yearly est. 9d ago
  • IT Specialist MID

    Avening Management and Technical Services

    Information technology technician job in New Orleans, LA

    Under general direction, applies specialized knowledge in a single discipline such as assembly/integration, cross-discipline functions, data engineering, industry expertise, knowledge engineering or legacy evolution. Applies specialization to conceptualize, design, construct, test and implement portions of business and technical information technology solutions through application of appropriate software development life cycle methodology. Interacts with the customer to gain an understanding of the business environment, technical context and organizational strategic direction. Defines scope, plans and deliverables for assigned projects. Collects, identifies, defines and organizes detailed user and information technology requirements. Coordinates and collaborates with others in analyzing collected requirements to ensure plans and identified solutions meet customer needs and expectations. Confirms and prioritizes project plans and deliverables with the customer, participates in business and technical information technology solution implementations, upgrades, enhancement and conversions. Understands and uses appropriate tools to analyze, identify and resolve business and or technical problems. Applies metrics to monitor performance and measure key project criteria. Prepares system documentation, establishes and maintains security, integrity and business continuity controls and documents. Participates in special studies. Stays current on emerging tools, techniques and technologies. Assists information engineers on application of specialized knowledge to coding, testing, implementation and documentation projects.
    $61k-91k yearly est. 60d+ ago
  • IT Specialist

    Quest Search Group

    Information technology technician job in New Orleans, LA

    QSG is assisting with an immediate search for an IT Support Specialist for one of the biggest and best wholesale and retail supplier of Mardi Gras beads, party supplies, novelties and plush/stuffed toys in New Orleans, Louisiana. Job Description What You'll Do IT Specialist responsible for supporting the company's hardware and software resources, ensuring data integrity, and maintaining system efficiency. This role involves evaluating market trends, collaborating with various teams, and implementing technology solutions to enhance e-commerce operations. Perform daily, monthly, and annual activities to support hardware and software resources. Evaluate market trends and stay updated on emerging technologies and e-commerce developments. Ensure high quality of data integrity by creating and enforcing IT policies, procedures, and standards. Regularly monitor and initiate software updates, ensuring they do not cause conflicts. Maintain and support integrated applications with hosted customer websites. Provide support and maintenance for SAP, Shopify, POS, ShippingEasy, and other software. Administer network and data security, including firewalls and virus protection. Perform and maintain data backups to ensure safety and integrity of company data. Collaborate with the eCommerce Data Manager to integrate and update technology. Liaison with third-party selling channels to resolve service and integration issues. Collaborate with sales and marketing staff to implement new sales channel opportunities. Customize and develop Shopify themes using Liquid, HTML, CSS, and JavaScript. Integrate third-party apps and sales channels to extend Shopify's functionality. Implement best practices for SEO and accessibility. Connect Shopify stores with other systems through APIs. Identify and fix bugs or issues on the website. Collaborate to create visually appealing and user-friendly interfaces. Update website content, including products and navigation. Qualifications What You'll Need Bachelor's degree in a related field (Required). 3 years of IT experience (Required). Driver's License (Required). Additional Information What You'll Get Benefits: Employee discount Health insurance Paid time off Profit sharing
    $61k-91k yearly est. 60d+ ago
  • Commissioning Software Technician

    Saronic

    Information technology technician job in New Orleans, LA

    Saronic Technologies is a leader in revolutionizing autonomy at sea, dedicated to developing state-of-the-art solutions that enhance maritime operations through autonomous and intelligent platforms. Position Overview: We are seeking a Commissioning Software Technician who will be at the forefront of integrating, deploying, and improving our autonomous systems in real-world environments during commissioning and sea trialing. You will work hands-on with software, networking, and autonomy, ensuring our autonomous service vessels perform reliably in operational settings. This role blends software development, field deployment, and problem-solving to ensure our technology delivers real mission impact. You will be deeply engaged in debugging and optimizing autonomy algorithms, refining system performance based on real-world data, and working closely with end of line managers and commissioning staff to adapt our technology to mission needs. Whether troubleshooting networking issues, improving sensor integration, or refining control logic, you will play a critical role in making our systems more capable and reliable. You will be the link between groundbreaking autonomy technology and real-world success. You will work on the front lines of maritime autonomy, ensuring our systems operate effectively in the environments where they matter most. You will impact mission success and shape the future of autonomous maritime operations.Responsibilities Lead and support the development of autonomy, networking, and mission execution software, setting technical direction and ensuring performance and reliability in real-world maritime operations Drive field testing campaigns, overseeing the deployment of ASV systems, leading root cause analysis of autonomy, perception, and control issues, and guiding cross-functional resolution strategies Lead performance analysis efforts, using data from fielded systems to inform architecture decisions and prioritize software improvements with the highest operational impact Own the integration and initial startup of new autonomy capabilities, ensuring system-wide compatibility and defining interfaces between software, sensing, and hardware subsystems Serve as a technical liaison with operators and end of line stakeholders, translating operational feedback into actionable technical requirements and shaping roadmap priorities Guide the resolution of complex field issues, drawing from expertise across software, hardware, and networking layers to improve system robustness and deployment readiness Mentor and influence engineering teams, facilitating cross-functional collaboration across autonomy, hardware, and field operations to align technical execution with product goals Define and codify engineering best practices, creating reusable tools, documentation, and scalable workflows to support long-term system maintainability and operational reliability Creating visible and continuous line of communications to our software team in Austin to communicate end of line and sea trial problems and solutions Qualifications 5+ years of experience developing software for autonomous or robotic systems, with demonstrated ownership of complex, mission-critical features across multiple deployments Advanced proficiency in modern systems programming languages such as C++, Rust, and Python, with a focus on architecting high-performance, maintainable software for autonomy applications Deep expertise in robotics, autonomy, and embedded systems, particularly within high-consequence domains such as maritime, aerospace, or defense Strong command of networking and distributed systems, including experience architecting reliable communication frameworks using TCP/IP, UDP, DDS, or ROS 2 Extensive hands-on experience with perception systems, integrating and calibrating sensors like cameras, radar, GPS, and IMUs for real-time autonomous decision-making Proven ability to debug and resolve highly complex, cross-domain issues, from embedded firmware to autonomy stack behavior under operational conditions Track record of delivering autonomy software for real-world robotic platforms, especially in uncertain, dynamic, and communication-constrained environments such as open-ocean deployments Expertise in autonomous navigation concepts, including motion planning, behavior trees, hybrid autonomy, and control theory, with the ability to evaluate and improve algorithms at the systems level Familiarity with distributed autonomy and multi-agent coordination, with experience designing or contributing to collaborative behaviors in fielded systems Experience working at the interface of engineering and operations, translating real-world mission needs into robust, scalable technical solutions Domain fluency in maritime systems, naval operations, or defense technologies, with an understanding of platform constraints, CONOPS, and operational integration Leadership in field integration and system validation, including mentoring junior engineers and defining best practices for deployment, troubleshooting, and sustained autonomy performance Willingness to travel (up to 50%), serving as a technical presence in the field to lead testing, integration, and operational support of ASV systems Benefits Medical Insurance: Comprehensive health insurance plans covering a range of services Dental and Vision Insurance: Coverage for routine dental check-ups, orthodontics, and vision care Saronic pays 100% of the premium for employees and 80% for dependents Time Off: Generous PTO and Holidays Parental Leave: Paid maternity and paternity leave to support new parents Competitive Salary: Industry-standard salaries with opportunities for performance-based bonuses Retirement Plan: 401(k) plan Stock Options: Equity options to give employees a stake in the company's success Life and Disability Insurance: Basic life insurance and short- and long-term disability coverage Additional Perks: Free lunch benefit and unlimited free drinks and snacks in the office Physical Demands Prolonged periods of sitting at a desk and working on a computer Occasional standing and walking within the office Manual dexterity to operate a computer keyboard, mouse, and other office equipment Visual acuity to read screens, documents, and reports Be able to access hard to reach places onboard a vessel as well as working in close quarters with others Lifting and carrying items up to 20 pounds occasionally (e.g., office supplies, packages, tool bag) This role requires access to export-controlled information or items that require “U.S. Person” status. As defined by U.S. law, individuals who are any one of the following are considered to be a “U.S. Person”: (1) U.S. citizens, (2) legal permanent residents (a.k.a. green card holders), and (3) certain protected classes of asylees and refugees, as defined in 8 U.S.C. 1324b(a)(3) Saronic does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.
    $61k-100k yearly est. Auto-Apply 9d ago
  • IT Intern

    The National World War II Museum 3.3company rating

    Information technology technician job in New Orleans, LA

    Job DescriptionDescription: The National WWII Museum is currently seeking an IT Intern. The IT Intern will gain hands-on exposure to multiple Information Technology disciplines, including Service Desk operations, IT Infrastructure, Information Security, and Application Support. This internship is designed for individuals interested in pursuing a career in Information Technology and seeking practical, real-world experience in a professional environment. The intern will work under the guidance of IT professionals and receive mentorship across multiple IT domains. Internship Duration Total Hours: 240 hours (20hrs/week for 12 weeks) Schedule: Flexible, coordinated with the IT department and academic requirements (if applicable) Requirements: Assist the Service Desk with basic technical support tasks, including ticket intake, documentation, and issue resolution under supervision. Support IT Infrastructure activities such as hardware inventory and basic network or system tasks. Observe and assist with Information Security practices, including access management, security awareness activities, and documentation. Provide support to Application Support activities, including testing, user assistance, and basic troubleshooting. Maintain clear documentation and follow established IT policies and procedures. Collaborate with IT staff on day-to-day operational tasks and special projects as assigned. Qualifications Current student or recent graduate in Information Technology, Computer Science, or a related field, or equivalent demonstrated interest in IT. Strong interest in Information Technology and willingness to learn. Basic familiarity with computers, operating systems, and common productivity tools. Ability to follow instructions, document work, and work collaboratively in a team environment. Professional demeanor and respect for confidentiality. Must be at least 18 years of age. Learning Objectives Gain foundational understanding of enterprise IT operations. Develop professional customer service and communication skills in a technical environment. Learn how IT supports museum operations, staff, and mission-critical systems. The National WWII Museum is an Equal Opportunity Employer and seeks diversity in its workforce. We are dedicated to a policy of non-discrimination in employment on any basis including age, sex, race, religion, national origin, sexual orientation, or disability. Consistent with the Americans with Disabilities Act, applicants may request accommodations needed to participate in the application process.
    $28k-41k yearly est. 27d ago
  • Technology Support Specialist - Holy Cross School

    Archdiocese of New Orleans 4.0company rating

    Information technology technician job in New Orleans, LA

    Job Description Technology Support Specialist Holy Cross School is seeking a full-time Technology Support Specialist to support our user base of 1000+. Holy Cross operates a 1:1 laptop program for students and offers the latest technology to faculty and staff. The Technology Support Specialist must possess solid experience with desktops, laptops, & peripherals including diagnosing, repairing, and upgrading these devices which are primarily running Windows 11. The selected candidate will be exposed to and have an opportunity to learn the latest technologies. Ideal candidate should be a self-starter with the ability to work effectively as part of a team or individually and be able to positively interact with students, parents, faculty, and staff to keep single-user technology functioning well and user satisfaction high. This is a full-time, non-exempt position. Normal working hours are 7:00am to 3:30pm and the candidate must be able to work flexible hours including after-hours and on-call weekends when needed. This is a twelve-month position with the summer months being extremely busy. The Technology Support Specialist reports to the Director of Information Technology. Qualifications • Bachelor's degree or associate degree preferred, equivalent professional experience in lieu of degree. •Hold or commitment to obtain Comptia A+ Certification within 60 days of employment. Network and/or server certifications are a plus. •At least one (1) year verifiable experience as a support technician •Experience with enterprise help desk software & Windows Active Directory •Familiarity with network connectivity and basic understanding of IT infrastructure components •Advanced understanding and use of Microsoft 365. •Hands-on experience with Windows 11, MacOS a plus. •Experience troubleshooting, diagnosing, and resolving problems with computers/peripherals. Required Skills and Abilities •Excellent interpersonal skills with ability to interact positively with students, parents, staff, and faculty. •Ability to be a self-starter; energetic, proactive, and work under tight deadlines. •Ability to work as part of a team and individually. •Commitment to excellence •Excellent Written and Communication Skills Primary Duties & Responsibilities •Diagnose, repair, and dispatch laptop support •Respond to, maintain, and close work tickets •Provide training to users, perform problem resolution, and build electronic-based documentation •Assist in the education of staff regarding technology devices and software applications •Responsible for managing all technology assets •Assists with Active Directory administration of user and computer objects •Function as a technical lead and provides guidance to summer student workers •Reviews, evaluates, and implements requests from user departments •Collaborate with Director to ensure efficient operation of the computing environment of all employees •Perform other duties as required Compensation Salary commensurate with qualifications and experience and includes a comprehensive benefits package. To Apply Interested and qualified candidates should submit the following materials to *************: •A cover letter including salary requirements •Current resume •An annotated list of professional references with contact information. References will be contacted only with prior candidate approval. About Holy Cross School For more than 170 years, the Congregation of Holy Cross has served the New Orleans community as the premier college preparatory school for young men. Serving boys in pre-kindergarten through twelfth grade, we have seen generations of students grow from "Boys to Men." Our development of boys to men centers on our overall educational philosophy in building the whole man: Mind and Heart, Body and Soul. Holy Cross is fully approved by the Louisiana State Department of Education and accredited by the Cognia organization.
    $38k-51k yearly est. Easy Apply 10d ago

Learn more about information technology technician jobs

How much does an information technology technician earn in Gretna, LA?

The average information technology technician in Gretna, LA earns between $27,000 and $82,000 annually. This compares to the national average information technology technician range of $28,000 to $83,000.

Average information technology technician salary in Gretna, LA

$47,000
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