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Information technology technician jobs in Moorhead, MN

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  • Computer Field Technician

    Bc Tech Pro 4.2company rating

    Information technology technician job in Fargo, ND

    Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.
    $24k-31k yearly est. 12h ago
  • Caddie/Bartender/Do It All Coordinator - Fargo

    Golf Addiction

    Information technology technician job in Fargo, ND

    Join Our Team at Golf Addiction! Are you ready to work in a fun, independent bar and grill environment? We're hiring all-around service industry professionals who can bartend, serve, and cook in the kitchen. Golf knowledge is preferred but not needed! What We're Looking For: Outgoing, dependable, motivated, and ambitious individuals Work as little as 15 hours or up to 40 hours per week Must be available on Saturdays and Sundays! Why Work With Us? Enjoy a golf entertainment environment and meet members of the community Build lasting relationships with our awesome customers, whether or not you're a golfer yourself Hourly pay + tips: with a dollar per hour guarantee per 2-week pay period. Apply Today: If you're looking for a place where work feels like fun, Golf Addiction is the place to be!
    $39k-68k yearly est. 60d+ ago
  • IT Field Support Technician_Fargo

    Gr8Ttek, LLC

    Information technology technician job in Fargo, ND

    Job Description Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients' needs to forge long-lasting partnerships. Gr8ttek is looking for a regular Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines. Benefits: $40 per call/$5 per call per diem Dell/Lenovo certification training Responsibilities and Skills Providing customer break fix support for designated equipment Communicating clearly in written and verbal form Possess excellent customer service skills Accepting and delivery of all service calls assigned Completing all administrative tasks associated with each call Responsible for control and return of assets and inventory Other duties may be assigned to meet business needs May provide functional guidance to colleagues Requirements Typically requires technical school certification or equivalent and 1-2 years of relevant experience Ability to drive yourself to client locations Ability to lift and or move various computer equipment up to 50 lbs. Valid driver's license Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended Must own a basic repair tool kit Powered by JazzHR jFDfJaYBvl
    $39k-68k yearly est. 14d ago
  • IT Field Support Technician_Fargo

    Gr8Ttek

    Information technology technician job in Fargo, ND

    Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients' needs to forge long-lasting partnerships. Gr8ttek is looking for a regular Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines. Benefits: $40 per call/$5 per call per diem Dell/Lenovo certification training Responsibilities and Skills Providing customer break fix support for designated equipment Communicating clearly in written and verbal form Possess excellent customer service skills Accepting and delivery of all service calls assigned Completing all administrative tasks associated with each call Responsible for control and return of assets and inventory Other duties may be assigned to meet business needs May provide functional guidance to colleagues Requirements Typically requires technical school certification or equivalent and 1-2 years of relevant experience Ability to drive yourself to client locations Ability to lift and or move various computer equipment up to 50 lbs. Valid driver's license Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended Must own a basic repair tool kit
    $39k-68k yearly est. Auto-Apply 44d ago
  • Dynamic PC Support

    Worldwide Techservices 4.4company rating

    Information technology technician job in Fargo, ND

    Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. Job Description The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit Additional Information All your information will be kept confidential according to EEO guidelines.
    $38k-53k yearly est. 13h ago
  • Technical Support Specialist

    Pedigree Technologies 3.3company rating

    Information technology technician job in Fargo, ND

    Job Summary: The Technical Support Specialist serves as liaison between operations and customers following the customer implementation cycle. This role is accountable to provide solutions to break/fix issues or continued new installations for Pedigree Technologies products. It also includes some account setup, testing, training and implementation of Pedigree Technologies solutions. This individual provides first level technical support including problem diagnosis and resolution, setup and management of customer software, and telephone, email, and one-on-one technical support. Knowledge and Skills: Minimum Associate's degree or combination of education and experience. Technical support experience preferred. Spanish language skills a plus and paid at a higher rate. Previous use of call center phone systems preferred. Excellent communication skills both written and verbal. Ability to stay calm under pressure. Excellent teamwork skills and strong customer service methodologies. Ability to work collaboratively with others both internally and externally. Proven multi-tasking, prioritization, organization and coordination skills. Proficient in Excel, Outlook and Word with the ability to learn our solutions within three months. Basic mechanical aptitude or general mechanical knowledge a plus. Job Responsibilities: Consult with users to determine and resolve hardware and software issues. Perform data analysis and troubleshooting to isolate and diagnose client technical issues. Provide telephone, e-mail and network alert response and utilize CRM and ticketing system to document and track open problems, billable time, and contracted time. Responsible for keeping customer systems documentation up to date. Provide detailed and effective communication to internal team. Follow escalation process for ongoing customer issues. Work directly with vendors to identify solutions and actively apply those solutions for improving the client's infrastructure. Continuously strive to improve client support by identifying opportunities and recommending solutions for improving services efficiency and effectiveness. Monitor customer networks via internal reporting tools; help resolve network and system problems, perform break-fix troubleshooting on client systems. Utilize established script to use for customer calls. Verify, document and create software bug reports for development team. Routinely updates customer databases with key points to ensure open communication with all internal departments to ensure ongoing customer focused initiatives are achieved.
    $36k-68k yearly est. 8d ago
  • Aviation Electronics, Electrical & Computer Systems Technician (AviationElectrician's Mate / Aviation Electronics Technician) - Full Time

    Us Navy 4.0company rating

    Information technology technician job in Fargo, ND

    About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. You'll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class "A" Technical School - Pensacola, FL (18-26 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training
    $59k-80k yearly est. 7d ago
  • IT Support Desk Technician - Fargo, ND (On Site)

    Medbridge Healthcare

    Information technology technician job in Fargo, ND

    IT Support Desk Technician Opportunity Fargo, ND | Hybrid (On Site Required) Full Time | Monday through Friday | 8:00 AM to 5:00 PM MedBridge Healthcare is seeking an experienced IT Support Desk Technician to support our Fargo, ND operations and partner sites. This role is ideal for a customer focused IT professional who enjoys hands on support, troubleshooting, and working closely with internal teams in a healthcare environment. What We Offer * Medical, dental, and vision insurance * Generous PTO and paid holidays * 401(k) with employer match * Company paid life insurance * Employee assistance program * Stable weekday schedule with no nights or weekends * Hybrid work model after initial onboarding period * Opportunities to grow within a national healthcare organization What You'll Do * Provide IT support to employees both remotely and on site * Troubleshoot hardware, software, network, and system issues * Configure, maintain, and support Windows systems and Microsoft 365 applications * Document issues, solutions, and system updates accurately * Maintain inventory and asset tracking for IT equipment * Install, upgrade, and maintain equipment at labs and partner sites * Coordinate lab changes and relocations with leadership and site managers * Train employees on new equipment and software upgrades * Collaborate with sleep labs on network and system functionality * Communicate proactively with managers regarding site needs and improvements What We're Looking For * Minimum two - three years of experience in IT support or help desk roles * Strong customer service and communication skills * Proficiency with Windows OS, Microsoft Office, and Microsoft 365 services * Experience troubleshooting hardware, software, and web based applications * Working knowledge of networking, security, and database systems * Ability to multitask, prioritize, and resolve issues efficiently * Strong attention to detail and documentation skills * Certifications in IT, networking, or security preferred but not required * Collaborative team oriented mindset with a willingness to learn Schedule Monday through Friday, 8:00 AM to 5:00 PM Why MedBridge? MedBridge Healthcare is a national leader in sleep medicine, partnering with hospitals and physician practices to provide integrated sleep diagnostic and therapy services. Our IT team plays a critical role in supporting patient care across the organization. STATEMENT OF POLICY MedBridge is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, or status as an individual with a disability. AFFIRMATIVE ACTION PLAN (AAP) The Affirmative Action Plans for Minorities and Women, Individuals with Disabilities, and Protected Veterans are available for inspection by appointment with Human Resources during regular business hours. REASONABLE ACCOMMODATION Individuals with disabilities who need accommodation may contact Brenda Underwood, HR Director, at ************** or TTY 711 (Relay). EMPLOYMENT ELIGIBILITY This employer participates in E Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. Requirements * Minimum two - three years of experience in IT support or help desk roles * Strong customer service and communication skills * Proficiency with Windows OS, Microsoft Office, and Microsoft 365 services * Experience troubleshooting hardware, software, and web based applications * Working knowledge of networking, security, and database systems * Ability to multitask, prioritize, and resolve issues efficiently * Strong attention to detail and documentation skills * Certifications in IT, networking, or security preferred but not required * Collaborative team oriented mindset with a willingness to learn
    $39k-62k yearly est. 4d ago
  • Help Desk Tech

    Ingeus Via Alexander Mann Solutions

    Information technology technician job in Fargo, ND

    Atos is an IT services corporation with it being one of the biggest leaders in digital services with annual revenue of 12billion and close to 100,000 employees in 72 countries, serving a global client base. They are a worldwide Information Technology Partner for the Olympic Games Atos specializes in hi-tech services, unified communications, cloud, big data and cyber security services . We are looking for IT support technicians that are passionate about the world of technology and want to be key individuals to help troubleshoot our clients. Job Description The IT Desktop Support Specialist's primary role is to ensure proper computer operation so that end users can accomplish business tasks. This includes receiving, prioritizing, documenting, and actively resolving end user help requests and application support. Problem resolution may involve the use of diagnostic and help request tracking tools, as well as require that the individual give in-person, hands-on help at the desktop level. Candidate may be required to interact with other members of the IT Team to diagnose and resolve unique problems. At times, the candidate may be asked to assist in the maintenance and testing of network, servers and/or associated equipment. Training will be given to employees trainingis 7:00 am to 3:30 pm for ten consecutive days. Qualifications Duties and Tasks/Essential Functions: Deliver service and support to end-users using and operating automated call distribution phone software, via remote connection or over the Internet; Gather customer's information and determine the issue by evaluating and analyzing the symptoms; Diagnose and resolve technical hardware and software issues involving internet connectivity, email clients, and more. Follow standard processes and procedures; Redirect problems to appropriate resource; Accurately process and record call transactions using a computer and designated tracking software; Organize ideas and communicate oral messages appropriate to listeners and situations; Stay current with system information, changes and updates Skill and Knowledge Qualifications: Proper phone etiquette; Ability to speak and write clearly and accurately; Demonstrated proficiency in typing and grammar; Knowledge of relevant software computer applications and equipment; Knowledge of customer service principles and practices; Effective listening skills; Willingness to co-operate with others and work to the greater good; Multi-tasking capabilities; Minimum 12 hours of weekend working availability on a Saturday or Sunday Problem Solving, Help Desk Experience, Verbal Communication, Operating Systems, Phone Skills, Customer Service, Quality Focus, PC Proficiency, System Administration Other IT certification helpful but not required Additional Information Conditions: Must be able to sit for long periods of time Position requires use of headset/microphone Salary: 16.25 Required Education: High School Diploma or GED, 2-year technical degree or similar experience. Required Experience: 1 year Customer Service Location: Fargo, North Dakota JobType: Full Time Hours: Variable
    $31k-52k yearly est. 13h ago
  • IT Tech Support Specialist I

    Border States 4.7company rating

    Information technology technician job in Fargo, ND

    Be part of a growing, successful company in an exciting and challenging field. Border States is 100% employee-owned, which means you're empowered to make decisions, find solutions and receive rewards for your hard work. Fargo, ND Application Deadline: Posted Until Filled Please note that the position may be filled before or after the listed application deadline. Applications will only be accepted while the posting remains active. Job Summary Supports and assists with the day-to-day operations of the Information Technologies Department by administering support of personal computers. Assists in the operation of computer networks by installing hardware such as PCs, laptops, printers, mobile devices, phones, and cabling systems. Prepares new computers for installation including loading operating systems, application software, and installing necessary hardware, which includes adding video cards, memory, and accessories. Diagnoses and repairs personal computers, mobile devices, and other various hardware. Responsibilities Essential Functions Assists in the operation of computer networks by installing, configuring, and supporting hardware such as PCs, laptops, printers, mobile devices, phones, credit card devices and cabling systems. Prepares new computers for installation including loading operating systems, application software, and installing necessary hardware, which includes adding video cards, memory, and accessories. Diagnoses and repairs personal computers, mobile devices, and other various hardware. Sends units out for repair and ensures the repair is accomplished in a timely manner. Uses and assists in the administration of PC lifecycle configuration management software for inventory, software distribution and installation, patch deployment, imaging, and remote support of PCs, laptops, and mobile devices. Provides phone support as part of the IT Helpdesk and works with PC users on hardware and software problems. Develops and maintains effective working relationships with customers, vendors, and others related to the company. Promotes and maintains the identity and reputation of BSE, ensuring customer satisfaction and addressing problems and complaints as they arise. Initiates timely communication with the supervisor regarding personal computers and related measures as defined by the supervisor. Non-essential Functions Provides accurate, timely documentation of expenses and other information as requested. Provides input or recommendations to the department budget. Researches and analyzes various topics and function of the department. Performs other duties as assigned by supervisor or designate. Qualifications Two-year degree in Computer Technology or the equivalent in work experience. Four-year Computer Technology degree preferred. Knowledge of Windows desktop PC's is essential. Experience managing additional OS's such as OSX, iOS, Android, iPadOS, and others preferred. Experience working with computers in a WAN environment is helpful. Working knowledge of Microsoft Office and O365, Internet, email and SAP software preferred. Skills and Abilities Passionate about customer service Excellent interpersonal, written, and verbal communication skills. Ability to effectively plan and organize and execute time management. Excellent customer service skills include being competent, accurate, responsive, and engaged. Requires independent judgment and decision making within area of expertise and expected to provide recommendations on decisions of a material nature. Ability to meet goals, timelines, and outcomes on projects. Ability to interact and collaborate with customers, various departments, and management levels. Demonstrated specialized working knowledge of a specific department. Critical thinking and problem-solving skills. Physical Requirements Frequency at which you would carry/lift in a typical day: Occasionally 0 - 33% Frequently 34 - 66% Continuously: 67 - 100% Lift from Waist: < than 10 lbs. - Not at all 10 to 25 lbs. - Not at all 26 to 50 lbs. - Not at all 51 to 75 lbs. - Not at all 75 to 100 lbs. - Not at all 100+ lbs. - Not at all Lift from Floor: < than 10 lbs. - Continuously 10 to 25 lbs. - Frequently 26 to 50 lbs. - Occasionally 51 to 75 lbs. - Occasionally 75 to 100 lbs. - Not at all 100+ lbs. - Not at all Carried for Distance: < than 10 lbs. - Not at all 10 to 25 lbs. - Not at all 26 to 50 lbs. - Not at all 51 to 75 lbs. - Not at all 75 to 100 lbs. - Not at all 100+ lbs. - Not at all Physical Activity Frequency at which you would do the following in a typical day: Sitting (a continuous period of being seated) - Continuously Standing (for sustained periods of time) - Frequently Walking (moving about on foot to accomplish tasks) - Frequently Bending/stooping (downward and forward) - Occasionally Crawling (moving about on hands and knees or hands and feet) - Occasoinally Climbing/Walking Stairs (ascending or descending) - Frequently Reaching (extending arms in any direction) - Frequently Crouching/squatting (bending the body downward and forward by bending leg and spine) - Occasionally Kneeling (bending legs at knee to come to rest on knee(s)) - Occasionally Balancing (maintaining body equilibrium to prevent falling) - Occasionally Repetitive motion (substantial movement (motions) or the wrists, hands, and/or fingers) - Continuously Pivoting (movement in any direction with one foot, keeping the other in contact with the floor) - Occasionally Pushing/Pulling (using upper extremities to press against or draw or tug) - Occasionally Grasping (Applying pressure to an object with the fingers and palm) - Frequently Fingering (picking, pinching, typing; working with primarily fingers and not whole hand) - Continuously Talking (expressing or exchanging ideas by means of the spoken word) - Continually Driving (the control and operation of a motor vehicle) - Frequently Desk work (work usually performed at a desk) - Continuously Use of a computer - Continuously Use of a telephone - Continually Hearing (Perceiving the nature of sounds at normal speaking levels) - Continuously Exposure (to adverse weather & temperature conditions) - Occasionally Travel (travel needed to perform job duties) - Occasionally Additional Information This job description is a summary of the job duties and responsibilities and is not intended to cover all possible job duties and is subject to change at the employer's discretion. Employees must be able to perform the essential job duties and satisfy job requirements either with or without a reasonable accommodation. Our History Border States is a leader in the electrical supply distribution industry with approximately 130 locations in 31 states. Our employee-owners are second to none in delivering top-notch customer service and in demonstrating extra-ordinary people skills. We are one of the largest independent electrical distributors in the United States providing products and services to the construction, industrial and utility industries. Border States has a competitive benefit package and is a 100 percent employee-owned company. Employee-ownership is a significant part of our culture and our success stems from the dedication of our employee-owners. We practice open-book management and our employee-owners are empowered with clearly defined levels of authority to be innovative and decisive, allowing us to respond quickly to the needs of customers. Employee-owners understand their roles in the success of the company and care about customers' needs, which drives our focus on adding value to everything we do. We recognize that not all customers are the same and each has specific requirements. Our employee-owners understand these diverse needs and have the commitment, resourcefulness and flexibility to outperform all others. Values As a Border States employee-owner, you're responsible for living our mission, service philosophy and service standards. Our Purpose We believe unstoppable businesses shouldn't go it alone. We are owners - of relationships, of outcomes, of every moment these unstoppable businesses need to deliver. Service Philosophy We earn customer loyalty and confidence by caring about their needs and adding value to everything we do. Service Standards Border States employee-owners are competent, accurate, responsive, and engaged . Your career Join an experienced team at one of the largest electrical distributors in the United States. What are you waiting for? Border States has a competitive benefits package which includes but is not limited to: Health, Dental and Vision Benefits Accident, Critical Illness, Hospital Indemnity FSA & HSA Employee Stock Ownership Plan (ESOP) Disability Benefits 401(k) Retirement Plan Life Insurance Employee Assistance Program Paid Holidays Paid Volunteer Time Personal Leave time and more! Border States provides bonuses to their employee-owners upon the achievement of branch and company goals. Equal Opportunity For All It's not just the law. It's something we've believed in since our founding. We value the diversity of all of our employee-owners and will always be an equal opportunity employer. Drug Free/Smoke Free workplace Employment may be contingent on the offered candidate successfully passing one or more of the following pre-employment screenings: Criminal background check (required for all positions) Motor Vehicle Record (MVR) check (required for positions involving driving) Drug testing The MVR check and drug testing vary by role and will be communicated to the offered candidate during the onboarding process and as applicable.
    $36k-52k yearly est. 21d ago
  • Associate Help Desk Support Technician

    Sanford Health 4.2company rating

    Information technology technician job in Fargo, ND

    **Careers With Purpose** **Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We're proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint.** **Facility:** 501 Place Bldg **Location:** Fargo, ND **Address:** 501 4th St N, Fargo, ND 58102, USA **Shift:** 8 Hours - Varied Shifts **Job Schedule:** Full time **Weekly Hours:** 40.00 **Salary Range:** $16.50 - $26.50 **Pay Info:** Pay starts at $16.50 and increases according to years of applicable experience. **Department Details** Opportunity to grow your career starting with Call Center experience and working for one of the largest IT departments in the area. Starting at an entry level position will allow you to see how Sanford works and establish the professional path you ultimately want to move your career towards. **Job Summary** Associate Help Desk Support Technicians will provide front-line technical support for all Sanford Health patients and employees. The help desk is here to serve and support our customers when they need it to ensure our healthcare operations runs smoothly. The Associate Help Desk Support Technician will serve as the first point of contact for Sanford MyChart patients needing login and technical assistance. They will perform password resets and login assistance for all Sanford employees as well as utilize knowledge resources for troubleshooting and escalate unresolved issues to next-level support. Technicians will identify and suggest possible improvements to patient and employee experience and deliver exceptional customer service to all callers. They will engage in on-going training and development (including certification) to prepare them for next-level support and promotional advancement. **Qualifications** High school diploma or equivalent preferred. Associates' degree in technology related field strongly preferred. **Benefits** Sanford Health offers an attractive benefits package for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, and a generous time off package to maintain a healthy home-work balance. For more information about Total Rewards, visit *********************************** . Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call ************** or send an email to ************************ . Sanford Health has a Drug Free Workplace Policy. An accepted offer will require a drug screen and pre-employment background screening as a condition of employment. **Req Number:** R-0244452 **Job Function:** Information Technology **Featured:** No
    $16.5-26.5 hourly 6d ago
  • Desktop Engineer

    North Dakota University System 4.1company rating

    Information technology technician job in Fargo, ND

    Description & Details: The Desktop Engineer position is an essential part of the Client Experience Solutions (CXS) team and develops desktop engineering procedures, system policies, programming and scripting solutions, testing approaches, security methodologies, and an array of documentation to build and support a suite of images and applications, centrally deployed in ITS, and assisting in the management of these services. This position utilizes industry best practices and design principles in these activities. Work Schedule: Monday-Friday, 8 am - 5 pm, with some after hours and weekend work, as needed. Hiring Range: $59,000 - $62,000+ DOE Pay is based on several factors, including budget, labor market, prior experience, skills, knowledge, abilities, education, licensure and/or certification and other business considerations. Minimum Qualifications: * Bachelor's degree in IT or related field, or equivalent experience (4+ years). * Strong organizational abilities with effective oral and written communication skills. * Engineer and administer desktop systems, images, and applications using enterprise management tools. * Advanced support skills for Mac and PC hardware and software, including operating systems. * Demonstrated capacity for self-directed learning. * Ability to work independently. * Basic computer hardware repair knowledge. * Strong analytical and diagnostic skills. * Excellent interpersonal skills. * Ability to solve complex problems independently and in collaboration with users, vendors, and colleagues. Preferred Qualifications: * 4+ years providing desktop engineering support in an on-site environment or remote capacity. * Proficiency with modern endpoint management and configuration tools such as Microsoft Intune, SCCM, Jamf Pro, Group Policy and Active Directory. * Strong knowledge of Windows, mac OS, and other operating systems, including OS imaging and application deployment. * Powershell scripting skills for automation. * Application and desktop virtualization. * Excellent customer service and ability to work collaboratively in a team environment. * Experience working in a higher education setting. * Experience ensuring endpoint and system compliance with organizational, state, or federal IT security standards (e.g., CIS, NIST, HIPAA, FERPA). * Certifications in Microsoft, Apple, or other relevant IT certifications. Applicant Materials Required: Resume, cover letter, and contact information for three professional references. NDSU OFFERS EXCELLENT BENEFITS! Full time employees are eligible for the following benefits: * Health Insurance coverage with 100% of the premium paid for by NDSU for Single or Family Plan * Option of a PPO/Basic Plan or High Deductible Health Plan with Health Savings Account * Benefits begin the first of the month following date of hire * Wellness benefits are included for healthy lifestyle participation * Superb Retirement Plan * Employer Contributions range from 7.5% - 12.26% based on position * Basic Term Life Insurance * Tuition Waivers for Employee (three classes per calendar year) * Tuitions Waivers for Spouse/Partner & Dependents (eligible for 50% waiver) * Paid Leave - including Annual leave, Sick Leave and 10 paid Holidays * Employee Assistance Program * Optional benefits include: Supplemental Life, Dental, Vision, Long-term care insurance, Flexible Spending Account (Health & Dependent Care) and Supplemental Retirement Plans * More Detailed Information Here: Benefits | Human Resources | NDSU About Us: North Dakota State University is distinctive as a student focused, land-grant, research university. We educate leaders who solve national and global challenges by providing affordable access to an excellent education that combines teaching and research in a rich learning environment. NDSU is in the highest Carnegie Classification of Institutions of Higher Education, R1, granted to the top research institutions in the country. NDSU has offices across the state of North Dakota, and the main campus is in Fargo, on the Minnesota border. Along with Moorhead, Minnesota, Fargo forms one of the largest metropolitan centers between Minneapolis and Seattle. The community is consistently ranked as one of the best places to live. NDSU is committed to fostering a community where differences are recognized as strengths. Rooted in our land-grant mission, we work together to meet the needs of North Dakota and its communities through education, research and outreach. Equal Opportunity Statement: NDSU does not discriminate in its programs and activities on the basis of age, color, gender expression/identity, genetic information, marital status, national origin, participation in lawful off-campus activity, physical or mental disability, pregnancy, public assistance status, race, religion, sex, sexual orientation, spousal relationship to current employee, or veteran status, as applicable. Direct inquiries to: Vice Provost, Title IX/ADA Coordinator, Old Main 201, NDSU Main Campus, Fargo, ND, 58108, ************, ******************. No Smoking Notice: As an employer, the State of North Dakota prohibits smoking in all places of state employment in accordance with N.D.C.C. § 23-12-10. Veteran's Preference Notice: This position is subject to North Dakota Veteran's Preference requirements. Reasonable Accommodation Information: North Dakota State University is committed to providing access and reasonable accommodation in its services, programs, activities, education, and employment for individuals with disabilities. To request disability accommodation in the application process, please contact Human Resources at ************ or ****************.
    $59k-62k yearly 6d ago
  • Helpdesk Technician (Tier 1)

    Vertin

    Information technology technician job in Wahpeton, ND

    Job Description Digital Guru is looking for a Tier 1 Bench & Helpdesk Technician to join our team in Edina, MN, Fergus Falls, MN or Wahpeton, ND. This role offers a mix of in-shop bench work and frontline customer support. You'll work on diagnosing, repairing, and configuring computers while also answering calls, managing tickets, and resolving Tier 1 technical issues. Responsibilities: Diagnose and repair desktops, laptops, and peripherals Configure new systems (OS install, drivers, apps, security) Perform firmware/BIOS updates and hardware diagnostics Prepare systems for delivery and maintain a clean work area Track inventory and update asset records Answer customer calls and create/update tickets in Syncro Resolve Tier 1 issues (password resets, printer problems, basic app/network issues) Escalate complex issues to Tier 2/3 as needed Requirements Requirements: High school diploma (CompTIA A+ or Microsoft certs preferred) 1+ year hardware repair or helpdesk experience (MSP a plus) Windows, Microsoft 365, and networking knowledge Familiarity with imaging and deployment tools Strong communication, problem-solving, and time management skills Ability to lift up to 50 lbs Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Short Term & Long Term Disability Training & Development Wellness Resources
    $33k-46k yearly est. 28d ago
  • Information Technology Administrator

    Brady, Martz & Associates

    Information technology technician job in Fargo, ND

    The Information Technology Administrator is vital to keeping our firm connected, secure, and running smoothly. They ensure that every team member has the reliable tools and systems needed to perform at their best by maintaining a seamless, efficient, and stable technology environment. This role is responsible for the maintenance and internal support of firm workstations, servers, printers, and related equipment. Core duties include hardware and software troubleshooting, responding to technical issues, and performing system maintenance, upgrades, and configurations. The position also assists in maintaining network communications and ensuring the integrity and performance of firmwide technology systems. Essential Position Responsibilities: * Monitor and respond quickly and effectively to requests received through the IT helpdesk. * Provide support and resolve problems to the end user's satisfaction. * Utilize and maintain helpdesk and asset tracking software. * Assist with setup and installation of computers and peripherals in the user workspace. * Support installation and configuration of varying industry specific software * Collaborate with other team members to ensure efficient operation of the firm's computing environment. * Complete PC setup and deployment for employees using standard hardware & software. * Maintain appropriate documentation. * Willingness to provide status updates and participate in team meetings. * Potential limited travel may be needed. * Bachelor's degree in Information Technology, Computer Science or a related field, or equivalent education and work experience preferred * 1-3 years of experience in IT administration/support preferred. * General understanding of physical, virtual, and cloud environments. * General understanding of networking principle, including TCP/IP, DNS, DHCP, and VPN. * Hands-on experience administering Microsoft 365 suite of products, including Exchange Online, SharePoint, Teams, Entra ID, and Intune. * Ability to work on projects when appropriate. * Strong problem-solving skills. * Ability to communicate clearly in writing and verbally. * Ability to work both independently and in a team. * Ability to think innovatively.
    $57k-76k yearly est. 33d ago
  • Information Technology Administrator

    Brady Martz and Associates

    Information technology technician job in Fargo, ND

    The Information Technology Administrator is vital to keeping our firm connected, secure, and running smoothly. They ensure that every team member has the reliable tools and systems needed to perform at their best by maintaining a seamless, efficient, and stable technology environment. This role is responsible for the maintenance and internal support of firm workstations, servers, printers, and related equipment. Core duties include hardware and software troubleshooting, responding to technical issues, and performing system maintenance, upgrades, and configurations. The position also assists in maintaining network communications and ensuring the integrity and performance of firmwide technology systems. Essential Position Responsibilities: Monitor and respond quickly and effectively to requests received through the IT helpdesk. Provide support and resolve problems to the end user's satisfaction. Utilize and maintain helpdesk and asset tracking software. Assist with setup and installation of computers and peripherals in the user workspace. Support installation and configuration of varying industry specific software Collaborate with other team members to ensure efficient operation of the firm's computing environment. Complete PC setup and deployment for employees using standard hardware & software. Maintain appropriate documentation. Willingness to provide status updates and participate in team meetings. Potential limited travel may be needed. Requirements Bachelor's degree in Information Technology, Computer Science or a related field, or equivalent education and work experience preferred 1-3 years of experience in IT administration/support preferred. General understanding of physical, virtual, and cloud environments. General understanding of networking principle, including TCP/IP, DNS, DHCP, and VPN. Hands-on experience administering Microsoft 365 suite of products, including Exchange Online, SharePoint, Teams, Entra ID, and Intune. Ability to work on projects when appropriate. Strong problem-solving skills. Ability to communicate clearly in writing and verbally. Ability to work both independently and in a team. Ability to think innovatively.
    $57k-76k yearly est. Auto-Apply 33d ago
  • Local Wind Site O&M Technician II

    Pearce Services 4.7company rating

    Information technology technician job in Breckenridge, MN

    Job Description At PEARCE, we've got a career for you! Join the nation's leading independent service provider for critical telecommunication and renewable energy infrastructure. We are the premier independent service provider for our nation's critical infrastructure. With over 2,500 team members nationwide, Pearce delivers comprehensive engineering, maintenance, repair, and repowering solutions, ensuring the seamless operation of our nation's wireless and wireline telecom, commercial and utility-scale solar and wind projects, EV charging stations, as well as large-scale power generation, critical power and energy storage assets. Your Impact Wind Turbine Site O&M Technicians operate and maintain the assigned Wind Turbine site by optimizing wind generation, availability, and performance through established procedures with the highest regard for health, safety, and environment compliance. Wind Turbine O&M technicians carry out tasks such as cleaning, organizing, assembly, service, troubleshooting and/or repairs to wind turbine generators and related equipment and facilities. Certified Wind Turbine Technicians must maintain all certifications required for the position. While the Wind Turbine O&M technician is assigned to a specific site, occasional travel may be required (5% to 10%). The position is considered a local job and is not eligible to earn regular per diem. Core Responsibilities Troubleshoot and identify root cause of mechanical, hydraulic, and electrical malfunctions. Work with site leadership to execute all contractual obligations and activities set forth with the customers daily, which can include any portion of the electrical, mechanical, or balance-of-plant equipment on site. Lead and/or assist with other daily work activities, related to all areas of site operations, as directed by manager, with minimal supervision. Complete and maintain required company and client documentation and records, using computer-based service reporting tools and procedures. Operate a motor vehicle safely and legally per the Pearce Employee Handbook and insurance requirements. Specific duties may vary or evolve over time based on business and client needs. Core Experience 3-5+ years troubleshooting and/or maintenance on Wind Turbines. Knowledge of wind turbine mechanics 2-3 years preferred. Inventory control experience preferred. Ability and willingness to read and understand electrical schematic drawings. Ability and willingness to read and interpret technical manuals, procedures, and regulations. Physical/Work Environment Ability and willingness to climb a wind turbine vertically at least 300 feet. Maintain a weight between 120 and 280 pounds, including clothing and boots, for OSHA safety compliance. Lift and move equipment as needed (more than 50 pounds). Work in an indoor or outdoor environment in adverse weather conditions with blowing pollen, dust, and grasses. Ability to walk up to 3 miles per day on terrain such as gravel, pavement, grass, etc. #ZR At Pearce, we are committed to fair and transparent pay practices. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and location. In addition to wages, employees may also be eligible for performance and referral bonuses, production incentives, tool/equipment and fuel stipends, company vehicle, per diem or other applicable compensation. We also offer all full-time employees a comprehensive benefits package including health and life insurance, 401k with employer match, paid time off, tuition reimbursement, and professional development courses. This pay range reflects our commitment to pay equity and compliance with state and federal pay transparency laws. If you have questions about compensation, we encourage open discussions during the hiring process. Base Pay Range$26-$30 USD What We Offer Pearce offers a family-friendly and innovative culture with opportunities for growth, competitive compensation, comprehensive health benefits including medical, dental and vision insurance, flexible spending accounts, HSA option. To help you recharge, we have paid vacation and paid holidays. For your future, we offer a company-matching 401(k) Retirement, Life Insurance, Tuition reimbursement, and professional development training. To help you be successful at work, as required for the role, we will provide a company vehicle, phone, laptop, or tablet along with all necessary tools and safety equipment. At PEARCE, we are an equal opportunity employer dedicated to cultivating an inclusive environment that empowers employees to excel and make a meaningful impact, providing a dynamic space for field technicians, service specialists, and corporate professionals to flourish and propel their careers forward within our nationwide presence and expansive service offerings. Learn more about us at ************************
    $26-30 hourly 22d ago
  • Apprentice Technician Current Tech School Student

    Luther Automotive Services 4.9company rating

    Information technology technician job in Fargo, ND

    Entry Level Technician New to the car business? Interested in the machinery side of the auto world? Our ground floor training will prepare you for growth & advancement in your career. Our veteran Service Technicians will give you hands on service drive training, help you ramp up quickly, familiarize you with the tools & equipment and guide you through. Responsibilities * Check and communicate oil level to teammates * Ensure tire pressure for proper inflation * Inspect and refill fluid levels as necessary * Complete vehicle inspection * Install a new oil drain plug and a new oil filter * Clean and lubricate fittings as needed * Providing excellent customer service keeping in mind that our customer's perspective comes first. Qualifications * Communication skills - communicates effectively with others. * Time management - managing one's own time and time of others. * Basic computer skills. * Clean driving record * Willing to submit to a pre-employment background check What We Offer * Medical, Dental & Vision * 401k with Match * Paid Vacation * Growth Opportunities * Paid Training * Family Owned and Operated * Long Term Job Security * Health and Wellness * Accident & Critical Illness * HSA/Flexible Spending * Pet Insurance * Employee Discounts * State of the Art Facility * Paid Certification * Ongoing Certification * OEM Certification * Busy Shop Offers of employment are contingent upon successfully passing a background screening including a criminal background check, a review of motor vehicle records, and verification of social security number.
    $16k-31k yearly est. 59d ago
  • Caddie/Bartender/Do It All Coordinator - Fargo

    Golf Addiction

    Information technology technician job in Fargo, ND

    Job Description Join Our Team at Golf Addiction! Are you ready to work in a fun, independent bar and grill environment? We're hiring all-around service industry professionals who can bartend, serve, and cook in the kitchen. Golf knowledge is preferred but not needed! What We're Looking For: Outgoing, dependable, motivated, and ambitious individuals Work as little as 15 hours or up to 40 hours per week Must be available on Saturdays and Sundays! Why Work With Us? Enjoy a golf entertainment environment and meet members of the community Build lasting relationships with our awesome customers, whether or not you're a golfer yourself Hourly pay + tips: with a dollar per hour guarantee per 2-week pay period. Apply Today: If you're looking for a place where work feels like fun, Golf Addiction is the place to be! #hc9728
    $39k-68k yearly est. 30d ago
  • IT Support Desk Technician - Fargo, ND (On Site)

    Medbridge Healthcare

    Information technology technician job in Fargo, ND

    ⭐ IT Support Desk Technician Opportunity ⭐ Fargo, ND | Hybrid (On Site Required) Full Time | Monday through Friday | 8:00 AM to 5:00 PM MedBridge Healthcare is seeking an experienced IT Support Desk Technician to support our Fargo, ND operations and partner sites. This role is ideal for a customer focused IT professional who enjoys hands on support, troubleshooting, and working closely with internal teams in a healthcare environment. ✨ What We Offer Medical, dental, and vision insurance Generous PTO and paid holidays 401(k) with employer match Company paid life insurance Employee assistance program Stable weekday schedule with no nights or weekends Hybrid work model after initial onboarding period Opportunities to grow within a national healthcare organization What You'll Do Provide IT support to employees both remotely and on site Troubleshoot hardware, software, network, and system issues Configure, maintain, and support Windows systems and Microsoft 365 applications Document issues, solutions, and system updates accurately Maintain inventory and asset tracking for IT equipment Install, upgrade, and maintain equipment at labs and partner sites Coordinate lab changes and relocations with leadership and site managers Train employees on new equipment and software upgrades Collaborate with sleep labs on network and system functionality Communicate proactively with managers regarding site needs and improvements What We're Looking For Minimum two - three years of experience in IT support or help desk roles Strong customer service and communication skills Proficiency with Windows OS, Microsoft Office, and Microsoft 365 services Experience troubleshooting hardware, software, and web based applications Working knowledge of networking, security, and database systems Ability to multitask, prioritize, and resolve issues efficiently Strong attention to detail and documentation skills Certifications in IT, networking, or security preferred but not required Collaborative team oriented mindset with a willingness to learn Schedule Monday through Friday, 8:00 AM to 5:00 PM Why MedBridge? MedBridge Healthcare is a national leader in sleep medicine, partnering with hospitals and physician practices to provide integrated sleep diagnostic and therapy services. Our IT team plays a critical role in supporting patient care across the organization. STATEMENT OF POLICY MedBridge is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, or status as an individual with a disability. AFFIRMATIVE ACTION PLAN (AAP) The Affirmative Action Plans for Minorities and Women, Individuals with Disabilities, and Protected Veterans are available for inspection by appointment with Human Resources during regular business hours. REASONABLE ACCOMMODATION Individuals with disabilities who need accommodation may contact Brenda Underwood, HR Director, at ************** or TTY 711 (Relay). EMPLOYMENT ELIGIBILITY This employer participates in E Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. Minimum two - three years of experience in IT support or help desk roles Strong customer service and communication skills Proficiency with Windows OS, Microsoft Office, and Microsoft 365 services Experience troubleshooting hardware, software, and web based applications Working knowledge of networking, security, and database systems Ability to multitask, prioritize, and resolve issues efficiently Strong attention to detail and documentation skills Certifications in IT, networking, or security preferred but not required Collaborative team oriented mindset with a willingness to learn
    $39k-62k yearly est. 3d ago
  • Help Desk Tech

    Ingeus Via Alexander Mann Solutions

    Information technology technician job in Fargo, ND

    Atos is an IT services corporation with it being one of the biggest leaders in digital services with annual revenue of 12billion and close to 100,000 employees in 72 countries, serving a global client base. They are a worldwide Information Technology Partner for the Olympic Games Atos specializes in hi-tech services, unified communications, cloud, big data and cyber security services. We are looking for IT support technicians that are passionate about the world of technology and want to be key individuals to help troubleshoot our clients. Job Description The IT Desktop Support Specialist's primary role is to ensure proper computer operation so that end users can accomplish business tasks. This includes receiving, prioritizing, documenting, and actively resolving end user help requests and application support. Problem resolution may involve the use of diagnostic and help request tracking tools, as well as require that the individual give in-person, hands-on help at the desktop level. Candidate may be required to interact with other members of the IT Team to diagnose and resolve unique problems. At times, the candidate may be asked to assist in the maintenance and testing of network, servers and/or associated equipment. Training will be given to employees trainingis 7:00 am to 3:30 pm for ten consecutive days. Qualifications Duties and Tasks/Essential Functions: Deliver service and support to end-users using and operating automated call distribution phone software, via remote connection or over the Internet; Gather customer's information and determine the issue by evaluating and analyzing the symptoms; Diagnose and resolve technical hardware and software issues involving internet connectivity, email clients, and more. Follow standard processes and procedures; Redirect problems to appropriate resource; Accurately process and record call transactions using a computer and designated tracking software; Organize ideas and communicate oral messages appropriate to listeners and situations; Stay current with system information, changes and updates Skill and Knowledge Qualifications: Proper phone etiquette; Ability to speak and write clearly and accurately; Demonstrated proficiency in typing and grammar; Knowledge of relevant software computer applications and equipment; Knowledge of customer service principles and practices; Effective listening skills; Willingness to co-operate with others and work to the greater good; Multi-tasking capabilities; Minimum 12 hours of weekend working availability on a Saturday or Sunday Problem Solving, Help Desk Experience, Verbal Communication, Operating Systems, Phone Skills, Customer Service, Quality Focus, PC Proficiency, System Administration Other IT certification helpful but not required Additional Information Conditions: Must be able to sit for long periods of time Position requires use of headset/microphone Salary: 16.25 Required Education: High School Diploma or GED, 2-year technical degree or similar experience. Required Experience: 1 year Customer Service Location: Fargo, North Dakota JobType: Full Time Hours: Variable
    $31k-52k yearly est. 60d+ ago

Learn more about information technology technician jobs

How much does an information technology technician earn in Moorhead, MN?

The average information technology technician in Moorhead, MN earns between $27,000 and $85,000 annually. This compares to the national average information technology technician range of $28,000 to $83,000.

Average information technology technician salary in Moorhead, MN

$48,000
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