Information technology technician jobs in Piney Green, NC - 124 jobs
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Computer Field Tech Position- Wilmington NC
BC Tech Pro 4.2
Information technology technician job in Wilmington, NC
This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.
Job Details
This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket.
You will be completing hardware part replacements for Dell and Lenovo warranty services.
Pay period -every Friday after the first week of completing tickets.
You must have a reliable form of transportation to run these calls.
You must have access to a computer and the internet to log onto your portal.
Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
$35 hourly 10d ago
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Hardy Industries 3.7
Information technology technician job in Jacksonville, NC
Job DescriptionBenefits:
Flexible schedule
Opportunity for advancement
Profit sharing
This Is
Not
Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block.
If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you.
Job Responsibilities
Perform a wide range of technical tasks including but not limited to:
OS installations, hardware diagnostics, and software setup
Structured cabling (including drilling, running, and dressing cables)
Telecom work (punch-downs, demarc extensions, etc.)
Work independently across various environments: retail, medical, restaurant, and corporate
Maintain a high standard of professionalism with clients
Be on call and ready to respond to service requests within your territory
Preferred Skills & Experience
PC and printer troubleshooting experience (a strong plus)
At least 1 year of I.T. or Telecom experience, and one of the following:
A+ Certification
Network+ Certification
OR 5+ years verifiable field experience in I.T./Telecom
Required Equipment & Qualifications
Reliable personal vehicle (Public transportation not accepted)
Valid drivers license
Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers).
Laptop with Ethernet port
Smartphone with mobile hotspot
Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage.
Punctual, courteous, and presentable
Compensation & Perks
Paid hourly while on site
1099 contractor position
Travel pay included (based on time travel; approx. 80-mile radius from home)
App-based tracking for job time and travel
Exposure to new and exciting technologies and clients
Opportunity to expand your skills and industry knowledge
About AMG Tech Support
AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected.
Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.
$59k-85k yearly est. 13d ago
Technology Support Specialist
University of North Carolina Wilmington 4.0
Information technology technician job in Wilmington, NC
Posting Details Benefits of Working at UNCW Want to become a soaring UNCW Seahawk and work at one of the best universities on the East Coast? Want to put your toes in the sand after a day of work? The University of North Carolina Wilmington offers a wonderfully vibrant university community along with a beautiful location just miles from the beach.
Employees of UNCW are provided a comprehensive benefits package as well as other programs, resources, policies, and practices that help to support a work/life balance. Our programs have been designed to provide a variety of choices to best fit your needs and the needs of your family. Full time employees are eligible for dental, vision and health insurance plans. Health insurance benefit plans eligibility begins on the first of the month following date of hire. Retirement plan contributions begin on the eligibility date following election and include employer contributions for either a defined contribution or a defined benefit plan. Optional disability plans are also available.
Full time employees are also eligible for the tuition waiver program which covers the cost of tuition and fees for up to three (3) undergraduate or graduate courses per academic year at UNCW or any other university within the UNC System. In addition, UNCW covers the cost of tuition and fees for one UNCW course each summer session.
As a full time employee, UNCW also offers a free membership to the Campus Recreation Center, free vaccine and booster shots offered on campus, meditation and yoga sessions, voluntary supplemental insurance coverages, pretax flexible spending accounts, 12 paid holidays, 24 hours of paid community service leave time, paid vacation and sick leave accrual and family medical leave after 12 months of continuous service.
We also offer an abundance of training and development programs through our Dare to Learn Academy,and the employee assistance program, many of which are offered free of charge.
Recruitment Range $74,500 - $82,000 Vacancy Number S02752 Position Title Tech Support Specialist Working Title Technology Support Specialist Competency Level Journey Home Department IET Networking and AV - 55200 Primary Purpose of Organizational Unit
The primary purpose of the Integrated Educational Technologies group is to provide leadership in the deployment and support of academic focused technologies. Through the course of collaborative efforts with faculty and student advocates, this department will seamlessly integrate informationtechnology resources as an integral aspect of a powerful learning environment. The department will be responsible for collaboration with faculty to build a technology enriched classroom experience. In addition, IET will provide support and training for audio visual technologies for faculty and staff in order to meet departmental and university goals as per the university Strategic Plan.
College Chief Information Officer - 55000 College College/School Information University Information
The University of North Carolina Wilmington, the state's coastal university, is dedicated to the integration of teaching, mentoring, research and service. Widely acknowledged for its world-class faculty and staff and continuously recognized at a national level for scholarly excellence and affordability, UNCW offers a powerful academic experience that stimulates creative inquiry and critical thinking.
A public institution with nearly 18,000 students, UNCW offers a full range of baccalaureate- and graduate-level programs, as well as doctoral degrees in educational leadership, marine biology, nursing practice and psychology; and many distance learning options, including clinical research, an accelerated RN-to-BSN program, an Executive M.B.A. program structured for working professionals, and the nation's only bachelor's degree program focused on coastal engineering.
The university's efforts to advance research and scholarly activities have earned UNCW the elevated designation of "Doctoral Universities: High Research Activity" institution (R2 University) by the Carnegie Classification of Institutions of Higher Education.
UNCW has been part of the University of North Carolina System since 1969.
Location of Workplace Main UNCW Campus Brief Summary of Work for this Position
This position is responsible for providing technical leadership and support to a wide range of technologies across campus, with a focus on supporting CHHS. These technologies include but are not limited to the following: installation, maintenance, operation, and repair of video network systems and classroom technologies. Work may also include installation, troubleshooting and analysis of desktop hardware and software. Lastly, position will have supervisory responsibilities for FTE staff and/or student workers.
Minimum Education and Experience Requirements
Graduation from a two year technical college with a major in computer science, informationtechnology or related area and one year in the informationtechnology field related to the position's role; or graduation from a four year college or university and one year experience in the informationtechnology field related to the position's role; or graduation from a four year college or university with a major in computer science or informationtechnology or related degree. Related informationtechnology experience may be substituted year for year for the required education.
Preferred education, professional skills and experience
* Experience working with PCs & Macs, providing advanced support for a broad range of technologies including networking, simulation software and hardware, videoconferencing/video capture, and AV systems in general.
* Ability to handle multiple projects/problems concurrently.
* Excellent interpersonal, written and verbal communication skills.
* Ability to express complex technical information to a broad range of end users with regard to both technical information (tech speak v. layman's terms) as well as interacting with a variety of end client backgrounds (students, faculty, administration, etc.).
* Experience supervising others, preferably including students.
* Experience with a wide range of software such as Microsoft and Apple operating systems, Microsoft Office, and other utilities and Web-based applications.
* Networking experience connecting to both wired and wireless networks, as well as with VLANs, etc. Prefer experience in managing small, medium, and/or large AV projects.
* Ability to climb a ladder as well as lift and carry 30 lbs.
* AVIXA CTS, CTS-I, and/or CTS-D certifications.
* Dante Level 1, 2, and/or 3 certifications.
Required Certifications or licensure FTE 1.0 FTE (40 hours per week) Months Per Year 12 Months Work Days Monday - Friday Work Hours 8:00am - 5:00pm Type of Position Permanent Anticipated Ending Date if Time-Limited Position Number 7723 Job Posting Date 01/12/2026 Posting Close Date 01/26/2026 Number of Openings Single Incumbent Special Notes to Applicants
PLEASE NOTE: This posting will close at 11:59PM (Eastern time) on the posted closing date. To receive full consideration, please be sure you have fully completed the entire application before you submit for this position. Applications must be submitted through the online application system to be considered.
This position is being recruited at the Journey level. If no applicants apply who meet the required competency and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.
EEO Statement
UNCW does not discriminate against any employee or applicant for employment because of his or her race, sex (such as gender, gender identity, marital status, childbirth, and pregnancy), age, color, national origin (including ethnicity), religion, disability, sexual orientation, political affiliation, veteran status, military service member status, genetic information, or relationship to other university constituents - except where sex, age, or ability represent bona fide educational or occupational qualifications or where marital status is a statutorily established eligibility criterion for State funded employee benefit programs.
Eligibility for Employment
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. UNC Wilmington participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
External Link to Posting ************************************
Applicant Documents
$29k-34k yearly est. 5d ago
On-Call IT Field Technician - Wilmington, NC - Hiring Now
Geeks On Site 3.1
Information technology technician job in Wilmington, NC
On-Call IT Field Technician - PC, Mac, Printer & Scanner Support
💼 Job Type: Independent Contractor (1099) 💰 Pay: $35/hour (on-site) 🗓 Schedule: Flexible - You accept jobs based on your availability
⚠️ Important Note
This is an on-call, 1099 independent contractor role with no guaranteed hours.
You'll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept.
About Geeks on Site
Geeks on Site has been delivering trusted, on-site IT and technical support to homes and businesses nationwide for over 20 years. We're expanding our network of skilled on-call technicians to meet growing demand for in-person support - including computers, networks, printers, and more.
About the Role
We're hiring field IT technicians who can confidently support a wide range of tech needs for residential and small business customers.
This includes troubleshooting PCs and Macs, resolving network issues, and repairing or configuring printers/scanners - including issues like Canon MF printer network setup or G-series ink absorber error codes (e.g., 1700).
You'll be dispatched to customer sites, work independently, and complete service calls efficiently and professionally.
Key Responsibilities
Diagnose and repair hardware/software issues on Windows and mac OS systems
Resolve boot errors, OS issues, and login problems
Set up or troubleshoot Wi-Fi and wired internet connections
Replace or upgrade hardware (HDD, RAM, cooling fans, etc.)
Configure or connect printers and scanners (Canon, HP, Brother, etc.)
Address common printer error codes (e.g., ink absorber, paper feed, connectivity)
Perform general maintenance on multifunction printers (MFPs)
Reinstall operating systems using bootable USBs or recovery media
Install remote tools or shortcuts as requested
Communicate clearly with customers and provide basic post-service support
Document service visits and escalate complex issues as needed
Requirements
2+ years of field IT support experience, including computer and printer work
Familiarity with Canon, HP, and other common printer brands
Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts)
Experience with both Windows (10/11) and mac OS troubleshooting
Must have personal tools (bootable USB, screwdriver set, etc.)
Reliable vehicle and valid driver's license
Smartphone with camera and data for documentation and communication
Ability to work independently and maintain a professional demeanor
Benefits
Compensation
$35 per hour for on-site time
Flexible scheduling - accept only the jobs that match your route and availability
National brand recognition and continuous job offers
Dispatch and tech support team available to assist remotely
✅ What to Expect After You Apply
📞 Intro Call - A recruiter will contact you for a quick chat
📝 Onboarding - Complete paperwork and tax forms electronically
🔍 Background Check - Mandatory before activation
📅 Set Your Availability - You enter your availability in our tech portal
📲 Start Receiving Jobs - You'll be dispatched jobs based on proximity & skills
Join Our Technician Network
If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we'd love to hear from you.
$35 hourly Auto-Apply 60d+ ago
Information Technology
Vp 3.9
Information technology technician job in Jacksonville, NC
InformationTechnology Careers Provide:
Competitive Pay and Benefits
Job Security and Stability
Global Impact and Purpose
Constant Innovation and Technology
Diverse Career Paths
Are you interested in learning a skilled trade in the InformationTechnology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the informationtechnology sector?
Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand informationtechnology industry.
Even if you have no obvious prior informationtechnology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving.
If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start.
Our partner school is fully committed to assisting students achieve their goal of careers in the InformationTechnology field by providing graduates with access and introductions to hiring managers who are ready to hire!!!
We encourage you to ask about their career placement program and success rates.
What's in it for you?
Evolving, innovative, and high demand industry.
Long term opportunities.
Accelerated Path to New Career.
Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time.
Industry Certifications Recognized by Employers.
A degree is not necessary to move into a career in InformationTechnology.
Courses are offered throughout the year to accommodate your schedule.
Classes are held in Tampa, Florida at an expanded 15 acre campus.
Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction
Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH)
Class size averages 15-20 students, with two cohorts per month
Our partner school proudly accepts GI Bill funds.
Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
$37k-72k yearly est. Auto-Apply 60d+ ago
ITS Clinical Analyst (68799)
Onslow Memorial Hospital 4.0
Information technology technician job in Jacksonville, NC
Position provides a high level of administrative support, to include development, testing, optimization, integration and implementation of clinic applications across the health care system.
Works to optimize clinical processes and participates in designing, building, testing, training, implementing, evaluating, maintaining and enhancing information systems. Serves as mentor to other ITS staff.
Qualifications
Education/Certification:
Master's degree preferred, Bachelor's degree in Computer Science, Information Systems Management or related field (or equivalent combination of education, training, and experience).
Licenses Registered Nurse preferred.
Experience:
If a Bachelor's degree: 2 years of direct experience
If an Associate's degree: 4 years of direct experience
if a High School diploma of GED: 10 years of direct experience
$48k-70k yearly est. 2d ago
INTL IT Copyeditor
Insight Global
Information technology technician job in Wilmington, NC
Our digital advertising client is looking to hire a Copyeditor in LATAM to service their clients. They will be responsible for the basics of copyediting including: performing thorough grammar and spelling checks, review all copy for clarity and logical flow, using a multi-pass approach to catch different error types. They will also be responsible for content accuracy & style compliance including; ensuring correct spelling of all brand names, companies, products, places, and personal names. Verifying all dates are correct and match their day of the week (e.g., "Friday, September 9"). Applying correct AMA (American Medical Association) style throughout. Additionally will ensure formatting consistency across:
o Headlines, subheads, bullet points, and spacing.
o Slide notes (in PowerPoint decks), ensuring relevancy and correctness.
- Check employee titles where mentioned; confirm via Microsoft Teams or email if unclear.
- Review and resolve formatting issues such as widows, orphans, and bullet alignment.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: ****************************************************
Skills and Requirements
- 5+ years of copy editing or proofreading experience.
- Experience working on PowerPoint presentations and editorial QA of corporate or healthcare materials.
- Excellent command of written English and editorial best practices.
- High attention to detail and a methodical approach to reviewing documents.
- Ability to work independently and under tight deadlines.
- Availability for flexible, quick-turnaround assignments. - Strong knowledge of AMA style guidelines.
- Experience working with or for healthcare or pharmaceutical companies.
$34k-62k yearly est. 60d+ ago
IT Deployment and Testing Technician
STI 4.8
Information technology technician job in Kinston, NC
Job Title: IT Deployment and Testing Technician
Duration: 8+ Months
Position Description: IT Deployment and Testing Technician - Longleaf Neuro-Medical Treatment Center & Walter B. Jones
IT Deployment and Testing Technician
Position Summary:
The IT Deployment and Testing Technician is responsible for deploying and configuring computers, peripherals, printers, and related hardware to support the organization's IT infrastructure and clinical systems, including Epic. This role includes performing software installation, basic troubleshooting, and comprehensive end-to-end testing of devices to ensure readiness for Epic Technical Dress Rehearsal (TDR).
Key Responsibilities:
Device Deployment and Configuration:
Deploy and configure desktops, laptops, peripherals, and printers in clinical and administrative settings.
Perform software installations and ensure all required applications and system configurations are in place.
Set up hardware to comply with organizational standards and security policies.
Troubleshooting and Maintenance:
Conduct basic troubleshooting of hardware, software, and peripheral issues.
Collaborate with the IT support team to escalate and resolve complex issues promptly.
Ensure all deployed devices meet performance and compatibility requirements.
Epic Technical Dress Rehearsal (TDR):
Perform complete end-to-end testing on all devices as part of Epic TDR to validate readiness for go-live.
Test connectivity, application performance, and functionality of Epic workflows on deployed devices.
Document and report test results, identifying and addressing any deficiencies or issues.
Documentation and Reporting:
Maintain accurate records of deployed hardware, configurations, and testing outcomes.
Provide detailed documentation for device testing and troubleshooting procedures.
Contribute to post-deployment reports, highlighting successes and improvement opportunities.
Collaboration and Support:
Work closely with clinical and administrative staff to schedule device installations and testing with minimal disruption to operations.
Assist with user training and provide basic guidance on using deployed devices and systems.
Participate in team meetings and provide updates on deployment and testing progress.
Qualifications:
Education and Experience:
Associate's degree in InformationTechnology, Computer Science, or a related field; or equivalent work experience.
1-3 years of experience in IT hardware deployment, troubleshooting, or similar roles.
Experience with Epic or other electronic health records (EHR) systems preferred.
Skills and Competencies:
Proficiency in deploying and configuring Windows-based systems and peripherals.
Strong troubleshooting and problem-solving skills for hardware and software issues.
Familiarity with healthcare IT environments and workflows is a plus.
Excellent communication and customer service skills.
Ability to work independently and manage multiple tasks with attention to detail.
Certifications (Preferred):
CompTIA A+, Network+, or similar IT certifications.
Physical Requirements:
Ability to lift and transport equipment up to 50 lbs.
Willingness to work in various environments, including clinical and behavioral health settings.
Ability to travel between facilities as needed.
Position Type and Expected Hours:
Full-time position.
May require occasional evening or weekend work based on project needs.
$40k-78k yearly est. 60d+ ago
Information Technology
Veterans Prime, Inc.
Information technology technician job in Jacksonville, NC
InformationTechnology Careers Provide:
Competitive Pay and Benefits
Job Security and Stability
Global Impact and Purpose
Constant Innovation and Technology
Diverse Career Paths
Are you interested in learning a skilled trade in the InformationTechnology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the informationtechnology sector?
Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand informationtechnology industry.
Even if you have no obvious prior informationtechnology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving.
If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start.
Our partner school is fully committed to assisting students achieve their goal of careers in the InformationTechnology field by providing graduates with access and introductions to hiring managers who are ready to hire!!!
We encourage you to ask about their career placement program and success rates.
What's in it for you?
Evolving, innovative, and high demand industry.
Long term opportunities.
Accelerated Path to New Career.
Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time.
Industry Certifications Recognized by Employers.
A degree is not necessary to move into a career in InformationTechnology.
Courses are offered throughout the year to accommodate your schedule.
Classes are held in Tampa, Florida at an expanded 15 acre campus.
Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction
Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH)
Class size averages 15-20 students, with two cohorts per month
Our partner school proudly accepts GI Bill funds.
Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
$35k-64k yearly est. Auto-Apply 60d+ ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Information technology technician job in New Bern, NC
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$29k-40k yearly est. 10d ago
Patent Prosecution Associate or Technology Specialist (Materials Science & Chemical Engineering)
Vanguard-Ip
Information technology technician job in Wilmington, NC
Premier IP Boutique Firm with Cravath level compensation. Among the leaders in every category of Patent Law and PTAB Activity. The firm provides meaningful responsibility to new lawyers, and a realistic path to Partner. Awarded "Outstanding Workplace Award" for a positive and healthy firm culture.
Represent primarily mid-sized to large companies.
REQUIREMENTS
• Advanced degree in materials science, chemical engineering, or closely related field.
• Prior patent prosecution experience.
• Registration before the U.S. Patent and Trademark Office (preferred).
• Superior writing skills and excellent academic credentials.
Attorney candidates should also have the following:
• Active membership in the state bar and compliance with CLE requirements
• Ability to thrive when using analytical skills to conduct complex and detailed analysis of legal matters.
• Enjoy communicating with a diverse group of clients, attorneys, and staff.
• Enthusiastic about working within a team-oriented environment and will contribute to effective team relationships.
SUMMARY
Vanguard Intellectual Partners (Vanguard-IP) specializes in the placement of IP/Patent professionals nationwide.
Our sole focus on intellectual property enables us to more deeply understand our clients' technical needs, and our candidates' individual talents and career interests. Our broad network of long-term client relationships gives us a competitive edge.
Our recruiters all have 10+ years of IP recruiting experience, and an exceptional record of success. We have superior knowledge of the IP job market, and offer trusted career advice for our candidates. We also have the resources and high-level contacts to get your resume noticed by the people who matter.
We look forward to speaking with you, and learning more about what you are seeking in your next opportunity.
CONFIDENTIALITY
At Vanguard-IP, we respect the confidentiality of every candidate who contacts us. Furthermore, we will always obtain expressed authorization before submitting your resume to any of our clients.
**Should you have an interest in exploring opportunities in another location, we have hundreds of openings in other markets. Please apply now and our team would be happy to review your information for this or other openings in your location of interest.
$74k-110k yearly est. Auto-Apply 60d+ ago
Senior Desktop Support Specialist
Novigo Solutions 4.3
Information technology technician job in Kinston, NC
Novigo Solutions is an end-to-end IT Solutions provider, specialized in full cycle IT services and platform solutions. Novigo focuses mainly on latest technology platforms like Microsoft SharePoint , SalesForce , BI, RPA, E-Content Services, ERP Implementation & Support Services and Mobile Technologies. Novigo has over 200+ full time technical experts working on several leading technology platforms and serving Fortune 500 clients across the globe. Novigo aims to support clients business in a long-term relationship mode. With its unique delivery model, it helps the clients to achieve significant cost saving and business success. Novigo is headquartered in Dallas, Texas and has development centers in Bangalore and Mangalore. Novigo currently operates from India, US, UAE, Oman, KSA and Singapore.
Job Description
Customer Desktop Support candidate needed uses technical expertise and understanding of business needs to evaluate assigned IT incident and problem service desk tickets to appropriately prioritize and evaluate business impact.
Qualifications
Customer Desktop Support:
Uses technical expertise and understanding of business needs to evaluate assigned IT incident and problem service desk tickets to appropriately prioritize and evaluate business impact. Proactively promotes positive customer relationships and mentors others to ensure client satisfaction and organizational success.
Takes ownership of customer problems and works with a sense of urgency to resolve incidents and problems. Communicates status of progress to the customer. Provides updates on work progress to Customer Support Specialists and the Service Desk using call tracking system. Has significant technical knowledge and serves as a resource for other technicians to help solve complex problems. Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications. Installs and images new computers and loads appropriate software for customers. Deploys new business applications as needed. Installs local and network printers and other peripherals and configuration of same. Responsible for user data and migration of profiles as computers are replaced. Stays abreast of current technology in a changing environment. Identifies emerging trends and issues, researches and makes suggestions for technical solutions to solve current and future problems. Uses extensive knowledge to develop and/or implement informationtechnology solutions to enhance organizational success. Works with Data Center Operations with user file server data storage, network reservations, data restore, various account creations and modifications (AD, email, NCID, CITRIX, etc.). Works with application development teams to identify application issues at the customer level and provide technical detail in order for development teams to accurately identify problems within applications. Works with network infrastructure teams to identify network issues at the customer level and provide significant technical detail to assist in network hardware resolutions.
Project Management:
Ability to lead projects that require directing the work of others and with some latitude on actions or decisions.
Leads team efforts and assesses and integrates the skills and strengths of individuals for the project and organizational success. Provides status on project work to management.
Develop and maintain appropriate documentation for all responsible areas:
This position is responsible for creating and maintaining all documentation of process and procedures for all areas this position is responsible for. This documentation is to be used by team members for operational standards of daily work. This documentation will also be used in accordance with Operational Level Agreements (IT internal) and Service Level Agreements (IT external). All documentation should be reviewed annually.
System Security:
It is the responsibility of all Technical Services Staff to be aware of DOT and ITS security policies, as well as the security issues directly affecting the systems and technology for which this position is directly involved. This position is responsible for implementing requirements of the IT Security Office and protecting data from unauthorized access, alteration, destruction, or usage in a manner inconsistent with covered IT Security Policies and standards.
Additional Information
All your information will be kept confidential according to EEO guidelines.
$62k-100k yearly est. 10h ago
Dynamic PC Support
Worldwide Techservices 4.4
Information technology technician job in Wilmington, NC
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
Job Description
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
Additional Information
All your information will be kept confidential according to EEO guidelines.
$36k-50k yearly est. 7d ago
Community Support Technician - New Bern
UMHS
Information technology technician job in New Bern, NC
Job Description
Community Support Technicians needed for the New Bern area to work one on one with the Intellectual and Developmental Disabilities population providing Community and Living Supports and Community Networking services. Technician will provide assistance with daily person needs and habilitative skills. Various shifts and hours available.
Requirements:
Reliable Transportation
Valid Driver's License
High School Diploma or equivalent.
Benefits:
Medical Insurance (full time only)
Dental Insurance
Vision Insurance
Telehealth -On line Doctor (Teledoc)
401K with company match
Universal MH/DD/SAS is dedicated to helping individuals and families affected by mental illness, developmental disabilities and substance abuse in achieving their full potential to live, work and grow in the community.
Universal MH/DD/SAS is a comprehensive, statewide, CARF-accredited community human service organization. Universal strives to provide integrated and quality services to our persons served within the areas of mental health, developmental disabilities, and substance abuse.
Visit us on the web at ************
$35k-62k yearly est. 17d ago
Qualified Professional (QP) Community Support Team (CST)(Kinston)
Pathways To Life 3.9
Information technology technician job in Kinston, NC
Who we are looking for
We are seeking a talented individual who shares our focus and dedication for those we serve and support. This is a role that is key for direct service delivery within the Community Supports Team Service area and designed to truly make a difference in the lives of the families that are served, improving the quality of life and connection to community.
What you will do
The Community Supports Team Qualified/Associate Professional under the supervision of the Team Lead; is a crucial team member providing therapeutic services to members and their families to aide in improving their overall quality of life and decrease symptoms that would require a higher level of care. You will be working with the members within a clinical capacity by providing therapeutic interventions and activities that will make a meaningful impact on the lives of those members. You will be maintaining all clinical records, by documenting all engagements within given regulation. By collaboration in the Person Centered Plan, you will be assisting members along the continuum of care while ensuring that all needs of the member, and their role within the family, are met. This will include minimizing the negative effects of psychiatric symptoms or substance dependence that have interfered with the members daily living and development within the community.
Additionally you will have the opportunity to work autonomously with your existing team and team leader. This will occur through your connections to community engagement while working in collaboration with various behavioral health resources. You will also assist the members and their families during times of crisis in a clinically appropriate manner, while designing specific interventions that will allow for growth of independence and success. This could include developing socialization skills, adaptation skills, behavior and anger management all developed within a holistic manner to help treat the member as a whole person. You will also participate in case management linking the member to meaningful services and referrals within their community.
Qualifications to join a winning team
If you are ready to make a difference in the lives of those within the Community Supports Team we encourage you to apply if you are
Bachelor's level degree in human services with 2 years post graduate field work with adults
Bachelor's level degree in any field of study with 4 years post graduate field work with adults
Masters level degree in human services with 1 year post graduate field work with adults
Masters level degree in any field of study with 2 years post graduate field work with adults
Preferred Certification/License: LCMHC, LCMHC-A. LCSW, LCSW-A
Pathways to Life, Inc. offers comprehensive compensation and benefit to full time employees including
Competitive compensation with regular performance feedback
Healthcare Insurance including Medical, Dental and Vision
Paid Time Off
Per Diem and Part Time Options
Who we are
Pathways to Life is a local wellness organization that is committed to helping individuals and families achieve wellness. We specialize in mental health, substance abuse, outpatient services, laboratory testing, medication management, and community and in-home mental health services for adults and children.
Since 2006 we have been providing quality services to our local communities through proven programs and treatment methods delivered to our clients by local and qualified professional staff who understand the importance of affecting positive change and restoring wellness in the lives of all that we serve.
What we believe
At Pathways to Life, our mission is to foster continual growth in the lives of those we serve., our colleagues, our culturally diverse communities and ourselves. Our efforts enhance recovery, wellness, self-determination and independence by providing person centered support, advocacy and outreach efforts delivered with empathy and respect. Pathways prides itself on whole person treatment and we believe in our clients and staff having as many healthy resources as possible.
Physical Demands
Regularly walk, stand or stoop
occasionally lift, carry, push or pull
move objects weighing up to 25 pounds
regularly drive a motor vehicle
must be physically able to complete NCI-B and CPR
If you are ready to make a real difference in the lives of people we serve please apply today to join our team. Pathways to Life, Inc. is an equal opportunity employer providing reasonable accommodation to qualified employees who have protected disabilities protected by applicable laws, regulations and ordinances.
Pathways to Life, Inc is an EEO employer - M/F/Vets/Disabled
Pathways to Life, Inc is an EEO Employer - M/F/Disability/Protected Veteran Status View all jobs at this company
$33k-38k yearly est. 60d+ ago
Journeyman IT/AV Facility Support Technician (JYITTECH)
Prosol 4.1
Information technology technician job in Jacksonville, NC
Summary: Assists in providing technical and facility support for training events and daily operations. This is a learning-oriented role focused on building skills in IT/AV support, troubleshooting, and facility coordination under mentorship. The candidate must have the ability to operate effectively under pressure adhering to the ProSol Core Values of Agility: rapid adaptation to the changing requirements and environment of our clients; Excellence: Service quality that exceeds the expectations of our clients; Integrity: Accountability and honesty−always doing the right thing; and Long-Term Commitment: Unquestioned loyalty and dedication to our clients, partners and employees.
Key Responsibilities:
* IT/AV Assistance: Assist with AV setups, equipment operation, and basic troubleshooting initially under guidance then independently once fully trained. Support system monitoring, maintenance tasks, and inventory tracking.
* Technical Support: Respond to simple IT/AV issues, escalating complex problems. Document issues and resolutions under direction. Shadow senior technicians to learn advance troubleshooting procedures.
* Facility Support: Open/close facility spaces, support/conduct event setup, manage keys/access cards, submit and track maintenance requests, and monitor post-event cleanup. Oversee contracted cleaning and report issues. Provide assistance during events, including occasional after-hours or weekend support.
* Security Access: Assist in managing physical access to rooms, including issuing/collecting/tracking keys and access cards; Monitor security card inventory and report anomalies.
* General Responsibilities: Demonstrate professionalism and a willingness to learn. Communicate effectively and work well with teams. Observe confidentiality and data security procedures. Maintain organization and assist in identifying minor issues. Work across various buildings and duties as assigned. Assist with collateral duties as training opportunities allow.
Qualifications:
* Basic understanding of AV/IT systems; motivated to learn and develop technical and operational skills.
* Must have and maintain a Secret clearance.
* Basic understanding of AV/IT systems; motivated to learn and develop technical and operational skills.
* Possesses and applies expertise on multiple complex work assignments.
* Assignments may be broad in nature, requiring originality and innovation in determining how to accomplish tasks.
* Operates with appreciable latitude in developing methodology and presenting solutions to problems.
* Contributes to deliverables and performance metrics where applicable.
Education and Experience:
* 3 years experience in related field (Computer User Specialist LCAT to be referenced below)
Clearance: Secret required.
Work Days: Monday-Friday
Core hours: 8 hour days 7:30-4:30
Travel: TBD.
Disclaimer:
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Additional information:
ProSol is an equal opportunity employer, all interested qualified applicants are encouraged to apply, EEO/D/M/V/F. ProSol welcomes and encourages diversity in the workforce. All your information will be kept confidential according to EEO guidelines.
$35k-58k yearly est. 55d ago
Technical Directive Coordinator
Powerhouse Resources 3.8
Information technology technician job in Jacksonville, NC
The Technical Directive (TD) Coordinator (Technical Writer I) revises or writes standardized material for reports, manuals, briefs, proposals, instruction books, catalogs, and related technical and administrative publications concerned with work methods and procedures, and installation, operation, and maintenance of machinery and other equipment. Operates and maintains the NALCOMIS application for Marine Aviation Logistic Squadrons or Organizational Maintenance Activities. The TD Coordinator receives assignment and technical information from Maintenance Material Control Officer (MMCO), and will accomplish the specific duties which are listed in NAMP chapter 10. The TD Coordinator may have access to blueprints, sketches, drawings, parts lists, specifications, mockups, and product samples to integrate and delineate technology, operating procedure, and production sequence and detail.
This TD Coordinator organizes material and completes writing assignment according to set standards regarding order, clarity, conciseness, style, and terminology, may maintain records and files of work and revisions, select photographs, drawings, sketches, diagrams, and charts to illustrate material, assist in laying out material for publication arrange for typing, duplication and distribution of material; may assist in writing speeches, articles, and public or employee relations releases, and may specialize in writing material regarding work methods and procedures.
Additional Responsibilities: The Technical Directive Coordinator shall be proficient in all Mission Design Series (MDS) and Visual Information Display Systems (VIDS) Maintenance Action Forms (MAF) operator, data entry, and retrieval functions. This individual must be able to execute Optimized Organizational Maintenance Activity (OOMA) Naval Aviation Logistics Command Management Information System (NALCOMIS) work orders, automated aircraft discrepancy book and Configuration Management (CM)/Auto Log Set (ALS) records. Performs all duties in accordance with Commander Naval Air Forces Instruction 4790.2B. The Technical Directive (TD) Program Coordinator will be responsible to the Maintenance Material Control Officer (MMCO) and will accomplish the specific duties which are listed in NAMP chapter 10.
Requirements
A minimum of eight (8) years' experience in the aviation maintenance field. At least four (4) years' experience in a management/supervisory position.
Must have been a Maintenance Controller for minimum of two (2) years with previous documented “Safe for Flight” authority.
Must have completed the Naval Aviation Maintenance Control Management for Optimized Organizational Maintenance Activities (OOMA) course (C-555-0053) or both the Naval Aviation Maintenance Control Management course (D or E-555-0040) and the Naval Aviation Officer and Senior Supervisor NALCOMIS OOMA Familiarization course (D or E-555-0054).
Must have completed C-555-0059 Configuration Management for Organizational and Intermediate Activities.
High school diploma or equivalent--General Educational Development (GED) certificate
$55k-82k yearly est. 60d+ ago
IT Specialist (Onsite)
Lifecare 4.6
Information technology technician job in Wilmington, NC
This is an Onsite Job at our corporate office located in Wilmington, NC.
The InformationTechnology Specialist is responsible for analyzing, configuring, installing, and maintaining desktop computers, laptops, phones, printers, copiers, peripherals, and software in support of the agency's operations. This position manages the Help Desk queue, provides timely end-user support, ensures system reliability and security, and assists in the implementation of technology initiatives that align with agency goals. The Specialist serves as a technical resource, trainer, and problem-solver, ensuring all users receive optimal IT support and service.
PRIMARY JOB DUTIES
1. Provide responsive and effective IT support across all departments to ensure smooth daily operations and alignment with the agency's strategic objectives.
2. Responsible for managing the Help Desk queue and responding promptly to user requests and resolving technical issues efficiently.
3. Install, configure, and maintain computer hardware, software applications, printers, and network devices.
4. Monitor and maintain system performance, ensuring optimal uptime and reliability of IT resources.
5. Administer and secure user accounts, permissions, and access controls; ensure compliance with security protocols and data protection policies.
6. Assist with data backups, disaster recovery, and business continuity planning and implementation.
7. Maintain accurate inventory of IT assets and recommend upgrades or replacements as needed.
8. Develop and maintain IT documentation including policies, procedures, and troubleshooting guides.
9. Set up and configure new user accounts, email systems, and end-user devices.
10. Perform routine maintenance, updates, and optimizations to maintain system efficiency and control costs
11. Conduct staff training and educational sessions on IT tools, security best practices, and system use.
12. Stay current with emerging technologies, recommending improvements to enhance productivity and security.
13. Demonstrate the mission, vision, and values of Lower Cape Fear LifeCare through professionalism, teamwork, and exceptional customer service.
JOB SPECIFICATIONS
1. Education: BS in Computer Science or related technical degree preferred, while an Associate's degree with three years of customer support experience is acceptable or an equivalent combination of education and experience
2. Licensure/Certifications: None required. Industry certifications such as CompTIA A+, Network+, or Microsoft certifications preferred.
3. Experience: Three (3) years of experience providing customer-focused IT support, including troubleshooting, hardware/software maintenance, and network administration preferred.
4. Essential Technical/Motor Skills: Working knowledge of Windows operating systems, Microsoft 365, and common business applications. Familiarity with networking fundamentals, IT security principles, and system monitoring tools. Manual dexterity and ability to perform hands-on installations and repairs.
5. Interpersonal Skills: Strong problem-solving and critical thinking abilities. Excellent verbal and written communication skills. Demonstrated ability to manage time effectively, prioritize tasks, and deliver outstanding customer service.
6. Essential Physical Requirements: Must be able to lift 50 pounds and walk up or down one flight of stairs.
7. Essential Mental Abilities: Must be able to assess situations quickly, apply analytical thinking, and make sound decisions under pressure.
8. Essential Sensory Requirements: Normal requirements
9. Exposure to Hazards: Normal exposure to Laboratory and patient care areas.
10. Other- Hours of Work: 40-hour work week with after-hours and on-call support as needed. Occasional light travel to other agency locations.
11. Population Served: All users of InformationTechnology within LCFL
$63k-94k yearly est. Auto-Apply 60d+ ago
Roadside Toll/ITS Technician
Parsons Corporation 4.6
Information technology technician job in Sneads Ferry, NC
In a world of possibilities, pursue one with endless opportunities. Imagine Next! At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what's possible.
**Job Description:**
**Parsons** is looking for an amazingly talented **ITS/Tolling Maintenance Technician** to join our team! In this role **you will support the maintenance and troubleshooting of electronic toll collection systems and ITS infrastructure along the North Carolina Turnpike Authority roadways.**
**What You'll Be Doing:**
· Assist with installation, maintenance, and repair of ITS and toll collection equipment and related systems
· Perform routine preventive maintenance on ITS and tolling infrastructure components
· Support troubleshooting efforts for basic network connectivity issues
· Help maintain CCTV systems, dynamic message signs, and vehicle detection sensors
· Respond to service calls under supervision of senior technicians
· Assist with installation and maintenance of power systems (UPS, PDUs)
· Help locate and document underground utilities (fiber optic & power)
· Perform basic firmware and software updates as directed
· Support inventory management and equipment tracking processes
· Document maintenance activities in ticketing systems
· Establish and maintain traffic control in work zones
· Follow all company, client, and OSHA safety regulations
· Learn advanced troubleshooting techniques from senior team members
**What Required Skills You'll Bring:**
· High School diploma or GED required
· 1-2 years of experience in electronics, telecommunications, ITS, or tolling maintenance
· Basic understanding of electronic systems and components
· Familiarity with common hand tools and testing equipment
· Basic computer skills and ability to learn new software applications
· Ability to lift and carry up to 50 pounds for short distances
· Valid driver's license with clean driving record
· Ability to work in various weather conditions
· Willingness to learn new technical skills and systems
· Must pass company and client background checks and drug screening
**What Desired Skills You'll Bring:**
· Associate's Degree or technical certification in electronics, IT, or related field
· Some experience with electronic toll collection systems
· Basic knowledge of networking concepts
· Familiarity with CCTV systems or other ITS components
· Basic understanding of fiber optics
· Workzone safety awareness
· Ability to read basic schematics and technical diagrams
· Good communication skills
· Detail-oriented with strong work ethic
· Eagerness to grow in the tolling/ITS maintenance field
**Security Clearance Requirement:**
None
This position is part of our Critical Infrastructure team.
For more than 80 years, our experts have designed and delivered the critical infrastructure that connects and protects communities around the world. We work in collaborative teams, both within the company and with our partners and customers, to plan, design, build, and modernize infrastructure. We take special pride in projects and solutions that improve communities as well as people's quality of life by promoting economic growth, enhancing mobility, and increasing sustainability and resiliency. Powered by our people, we provide the imagination necessary to support our customers' visions-and to help them see what's next!
Salary Range: $18.94 - $33.17
We value our employees and want our employees to take care of their overall wellbeing, which is why we offer best-in-class benefits such as medical, dental, vision, paid time off, 401(k), life insurance, flexible work schedules, and holidays to fit your busy lifestyle!
Parsons is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status or any other protected status.
We truly invest and care about our employee's wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest-APPLY TODAY!
Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to *********************************************** .
About Us
Parsons is a digitally enabled solutions provider focused on the defense, security, and infrastructure markets. With nearly 75 years of experience, Parsons is uniquely qualified to deliver cyber/converged security, technology-based intellectual property, and other innovative services to federal, regional, and local government agencies, as well as to private industrial customers worldwide.
Parsons is an equal opportunity, drug-free employer committed to diversity in the workplace. Minority/Female/Disabled/Protected Veteran/LGBTQ+.
For more about Parsons, visit parsons.com and follow us on Facebook, Twitter, LinkedIn, and YouTube.
$18.9-33.2 hourly 12d ago
IT Support Specialist
Girls Leadership Academy of Wilmington 3.8
Information technology technician job in Wilmington, NC
Job DescriptionSalary: Commensurate with experience
IT Support Specialist AVAILABLE: ASAP REPORTS TO: GLOW Academy Principal
Do you:
have a passion for ensuring all teachers and students have access to high quality technology in their school environment?
believe that potential, not zip code, should determine a students trajectory for their future?
believe in the power of being a girl and that all students have the potential to graduate from high school, go to college, and succeed in life?
possess the willingness to collaborate with your colleagues and our school families, doing whatever it takes, to make our vision for our students a reality?
If so, you are a great candidate to support technology services at GLOW Academy and Spark Academy, and we encourage you to apply for our current IT Support Specialist position.
Position Overview
The IT Support Specialist will provide hands-on technical assistance to staff and students, ensuring smooth operation of devices, networks, and educational technology systems. This role includes troubleshooting hardware and software issues, managing user accounts and security settings, maintaining accurate technology inventories, and supporting instructional technology by assisting with digital learning tools while helping plan and implement long-term IT improvements. Ideal candidates bring strong technical expertise, excellent customer service, and a collaborative approach suited for dynamic school environments.
About GLOW Academy
GLOW Academy (Girls Leadership Academy of Wilmington) is North Carolinas only single-gender charter school for girls in grades 6-12. Dedicated to educational equity and excellence, we support a diverse student population with a rigorous curriculum and holistic approach to learning. GLOW Academy is also proud to utilize this position to support Spark Academy, our early childhood development center, which fosters foundational growth for our youngest learners. GLOW Academy is located at 4100 Sunglow Drive in Wilmington.
About Spark Academy
Spark Academy offers reimagined early care and learning with a safe inspiring indoor and outdoor learning environment, a comprehensive data proven curriculum, collaboration with support agencies with a facility design that includes space for early intervention when needed, and an inclusive approach that includes families in their childrens most important years. Spark Academy is located at 1802 S. 17th Street in Wilmington.
Qualifications
Associate degree or equivalent experience in InformationTechnology, Computer Science, or related field.
1-3 years of experience in IT support, preferably in an educational or non-profit environment.
Strong troubleshooting skills with Windows, ChromeOS, and mac OS devices.
Knowledge of Google Workspace for Education, Microsoft 365, and basic networking concepts (Wi-Fi, DNS, DHCP).
Excellent communication, organization, and customer service skills.
Ability to work independently and collaboratively in a school setting.
Experience with student information systems (SIS) and learning management systems (LMS).
Familiarity with MDM (Mobile Device Management) platforms such as Google Admin Console or JAMF.
CompTIA A+, Network+, or similar certifications preferred.
Key Responsibilities
Technical Support
Provide first-level technical support to staff and students for hardware, software, network, and account-related issues.
Troubleshoot and resolve issues with laptops, desktops, tablets, printers, projectors, and interactive whiteboards.
Maintain a help desk ticketing system and ensure timely resolution of requests.
Systems & Network Maintenance
Assist with setup, configuration, and maintenance of network devices, servers, and classroom technology.
Monitor network performance and assist with troubleshooting connectivity issues.
Maintain an accurate inventory of IT assets and manage device check-in/out procedures.
User & Security Management
Support user account creation and permissions management for Google Workspace, Microsoft 365, and other school platforms.
Ensure compliance with data privacy and cybersecurity best practices, including password management and endpoint security.
Instructional Technology Support
Provide training and assistance to teachers and students on educational technology tools and digital learning platforms.
Support administration of standardized online testing environments (e.g., NWEA MAP, state assessments).
Technology Planning
Collaborate with school leadership and the Director of Technology to plan upgrades, deployments, and long-term IT initiatives.
Recommend improvements to enhance system reliability and efficiency.
Working Conditions
School-based environment with frequent interaction with students, teachers, and administrators.
May require occasional lifting of equipment (up to 40 lbs).
Occasional evening or weekend hours during major technology upgrades or events.
Periodic travel between Spark Academy and GLOW Academy campuses as needed.
Schedule and Compensation
This is a full-time, 11-month position aligned with our academic school year (August-June).
Compensation: Commensurate with experience.
Benefits
State Health Plan of North Carolina
Employer paid dental
Competitive employer matched 401K program
Supplemental Long Term Care coverage
$20,000 life insurance policy
Employee accrued paid sick, annual, and personal leave
Other benefits are available at the employees expense
$39k-73k yearly est. 21d ago
Learn more about information technology technician jobs
How much does an information technology technician earn in Piney Green, NC?
The average information technology technician in Piney Green, NC earns between $27,000 and $85,000 annually. This compares to the national average information technology technician range of $28,000 to $83,000.
Average information technology technician salary in Piney Green, NC
$48,000
What are the biggest employers of Information Technology Technicians in Piney Green, NC?
The biggest employers of Information Technology Technicians in Piney Green, NC are: