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Infrastructure analyst vs desktop engineer

The differences between infrastructure analysts and desktop engineers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an infrastructure analyst and a desktop engineer. Additionally, a desktop engineer has an average salary of $102,893, which is higher than the $70,283 average annual salary of an infrastructure analyst.

The top three skills for an infrastructure analyst include customer service, troubleshoot and azure. The most important skills for a desktop engineer are customer service, SCCM, and troubleshoot.

Infrastructure analyst vs desktop engineer overview

Infrastructure AnalystDesktop Engineer
Yearly salary$70,283$102,893
Hourly rate$33.79$49.47
Growth rate10%10%
Number of jobs78,72887,458
Job satisfaction--
Most common degreeBachelor's Degree, 50%Bachelor's Degree, 53%
Average age4242
Years of experience22

What does an infrastructure analyst do?

An infrastructure analyst utilizes their computer systems expertise to identify issues and determine immediate corrective measures over a company's private network. Their responsibilities revolve around performing research and analysis to identify vulnerabilities or areas needing improvements, monitoring the company's network, coordinating with different departments to gather data, responding to complaints and issues, troubleshooting, and implementing solutions in the system. Furthermore, as an infrastructure analyst, it is essential to produce progress reports and presentations, all while adhering to the company's policies and regulations.

What does a desktop engineer do?

A desktop engineer is responsible for monitoring the efficiency and performance of computer systems across the organization to deliver high-performance on business operations and client specifications. Desktop engineers resolve computer desktop issues, including navigation and security complications that create delays in the operational process. They conduct regular maintenance with the computer systems, upgrade network infrastructure, and perform configuration to ensure smooth functionality and resolutions. A desktop engineer should have excellent knowledge of the technology industry, recommending system solutions to avoid the reoccurrence of network issues and glitches.

Infrastructure analyst vs desktop engineer salary

Infrastructure analysts and desktop engineers have different pay scales, as shown below.

Infrastructure AnalystDesktop Engineer
Average salary$70,283$102,893
Salary rangeBetween $49,000 And $99,000Between $77,000 And $136,000
Highest paying CityBellevue, WASan Francisco, CA
Highest paying stateWashingtonCalifornia
Best paying companyMetaRopes & Gray
Best paying industryFinanceFinance

Differences between infrastructure analyst and desktop engineer education

There are a few differences between an infrastructure analyst and a desktop engineer in terms of educational background:

Infrastructure AnalystDesktop Engineer
Most common degreeBachelor's Degree, 50%Bachelor's Degree, 53%
Most common majorComputer ScienceComputer Science
Most common collegeUniversity of PennsylvaniaMassachusetts Institute of Technology

Infrastructure analyst vs desktop engineer demographics

Here are the differences between infrastructure analysts' and desktop engineers' demographics:

Infrastructure AnalystDesktop Engineer
Average age4242
Gender ratioMale, 82.9% Female, 17.1%Male, 88.7% Female, 11.3%
Race ratioBlack or African American, 11.8% Unknown, 5.3% Hispanic or Latino, 15.7% Asian, 11.6% White, 55.2% American Indian and Alaska Native, 0.4%Black or African American, 11.3% Unknown, 5.4% Hispanic or Latino, 15.8% Asian, 13.6% White, 53.6% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between infrastructure analyst and desktop engineer duties and responsibilities

Infrastructure analyst example responsibilities.

  • Develop UNIX shell scripts to automate the monitoring and administration process.
  • Manage customer's trouble tickets through VMWARE ticketing system for resolving issues.
  • Manage the virtualization of physical servers in initial efforts to reduce data center footprint.
  • Conduct OS builds and manage day to day activities according to business requirements, for new application setups and configurations.
  • Design and manage Linux environment.
  • Manage LAN infrastructure configuring and maintaining all network hardware devices.
  • Show more

Desktop engineer example responsibilities.

  • Assign and manage extensions, voicemail accounts using AVAYA phone system.
  • Partner with Microsoft, Symantec and other vendors to manage applications on all corporate desktops.
  • Work on installing, configuring and managing multiple LAN/WAN network technologies (Cisco switches, routers and firewalls).
  • Manage software deployments using SCCM and oversee monitoring of complex applications.
  • Install and troubleshoot LAN connectivity email configurations on end-user workstations.
  • Advance knowledge of LAN's including administration, security and physical cabling.
  • Show more

Infrastructure analyst vs desktop engineer skills

Common infrastructure analyst skills
  • Customer Service, 10%
  • Troubleshoot, 8%
  • Azure, 6%
  • PC, 6%
  • Desktop Support, 5%
  • Deskside Support, 4%
Common desktop engineer skills
  • Customer Service, 9%
  • SCCM, 9%
  • Troubleshoot, 7%
  • PowerShell, 6%
  • OS, 4%
  • Technical Support, 4%

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