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The differences between infrastructure analysts and network support technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an infrastructure analyst and a network support technician. Additionally, an infrastructure analyst has an average salary of $70,283, which is higher than the $48,622 average annual salary of a network support technician.
The top three skills for an infrastructure analyst include customer service, troubleshoot and azure. The most important skills for a network support technician are troubleshoot, technical support, and customer service.
| Infrastructure Analyst | Network Support Technician | |
| Yearly salary | $70,283 | $48,622 |
| Hourly rate | $33.79 | $23.38 |
| Growth rate | 10% | 5% |
| Number of jobs | 78,728 | 120,245 |
| Job satisfaction | - | 5 |
| Most common degree | Bachelor's Degree, 50% | Bachelor's Degree, 50% |
| Average age | 42 | 43 |
| Years of experience | 2 | 2 |
An infrastructure analyst utilizes their computer systems expertise to identify issues and determine immediate corrective measures over a company's private network. Their responsibilities revolve around performing research and analysis to identify vulnerabilities or areas needing improvements, monitoring the company's network, coordinating with different departments to gather data, responding to complaints and issues, troubleshooting, and implementing solutions in the system. Furthermore, as an infrastructure analyst, it is essential to produce progress reports and presentations, all while adhering to the company's policies and regulations.
A network support technician specializes in optimizing a company's information technology (IT) networks for a smooth and efficient workflow. Their responsibilities revolve around addressing issues and concerns, troubleshooting, installing systems, executing upgrades, conducting diagnostic tests, and performing corrective measures as needed. They must also coordinate with staff in developing new IT systems, evaluate existing networks for areas needing improvement, and develop protocols while adhering to the company's policies and regulations. Furthermore, as a network support technician, it is essential to maintain regular network maintenance checks to ensure the security and safety of company data.
Infrastructure analysts and network support technicians have different pay scales, as shown below.
| Infrastructure Analyst | Network Support Technician | |
| Average salary | $70,283 | $48,622 |
| Salary range | Between $49,000 And $99,000 | Between $38,000 And $61,000 |
| Highest paying City | Bellevue, WA | Troy, NY |
| Highest paying state | Washington | Rhode Island |
| Best paying company | Meta | Microsoft |
| Best paying industry | Finance | Technology |
There are a few differences between an infrastructure analyst and a network support technician in terms of educational background:
| Infrastructure Analyst | Network Support Technician | |
| Most common degree | Bachelor's Degree, 50% | Bachelor's Degree, 50% |
| Most common major | Computer Science | Computer Science |
| Most common college | University of Pennsylvania | University of Pennsylvania |
Here are the differences between infrastructure analysts' and network support technicians' demographics:
| Infrastructure Analyst | Network Support Technician | |
| Average age | 42 | 43 |
| Gender ratio | Male, 82.9% Female, 17.1% | Male, 89.3% Female, 10.7% |
| Race ratio | Black or African American, 11.8% Unknown, 5.3% Hispanic or Latino, 15.7% Asian, 11.6% White, 55.2% American Indian and Alaska Native, 0.4% | Black or African American, 9.1% Unknown, 5.1% Hispanic or Latino, 12.7% Asian, 8.7% White, 64.1% American Indian and Alaska Native, 0.3% |
| LGBT Percentage | 11% | 9% |