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The differences between installation coordinators and technical support coordinators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an installation coordinator and a technical support coordinator. Additionally, a technical support coordinator has an average salary of $41,092, which is higher than the $33,507 average annual salary of an installation coordinator.
The top three skills for an installation coordinator include installation process, project management and data entry. The most important skills for a technical support coordinator are customer service, phone calls, and excellent interpersonal.
| Installation Coordinator | Technical Support Coordinator | |
| Yearly salary | $33,507 | $41,092 |
| Hourly rate | $16.11 | $19.76 |
| Growth rate | 10% | 10% |
| Number of jobs | 35,508 | 157,591 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 45% | Bachelor's Degree, 57% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
An installation coordinator usually works in a telecommunication company and serves as a channel between the company and the client. Upon an application for installation, a coordinator will communicate with their client to schedule a possible installation or repair date. They usually respond to queries and requests and address other concerns. They need to coordinate closely with the installation team or the field supervisor to ensure that the work is on track and completed.
A technical support coordinator oversees and coordinates the activities of technical support teams, ensuring clients and staff receive optimal support and service. They typically set objectives and guidelines, establish schedules and action plans, perform audits and assessments, review documentation and client feedback, and conduct research and analysis to develop strategies that will optimize the daily operations of the department. Moreover, as a technical support coordinator, it is essential to lead and encourage teams to reach goals while implementing the company's standards and policies.
Installation coordinators and technical support coordinators have different pay scales, as shown below.
| Installation Coordinator | Technical Support Coordinator | |
| Average salary | $33,507 | $41,092 |
| Salary range | Between $25,000 And $44,000 | Between $28,000 And $59,000 |
| Highest paying City | Hartford, CT | New York, NY |
| Highest paying state | Connecticut | New Jersey |
| Best paying company | Johnson Controls | Cottage Health |
| Best paying industry | Health Care | Technology |
There are a few differences between an installation coordinator and a technical support coordinator in terms of educational background:
| Installation Coordinator | Technical Support Coordinator | |
| Most common degree | Bachelor's Degree, 45% | Bachelor's Degree, 57% |
| Most common major | Business | Business |
| Most common college | Stanford University | Stanford University |
Here are the differences between installation coordinators' and technical support coordinators' demographics:
| Installation Coordinator | Technical Support Coordinator | |
| Average age | 42 | 42 |
| Gender ratio | Male, 44.8% Female, 55.2% | Male, 57.1% Female, 42.9% |
| Race ratio | Black or African American, 11.0% Unknown, 5.4% Hispanic or Latino, 16.2% Asian, 10.6% White, 56.4% American Indian and Alaska Native, 0.4% | Black or African American, 12.9% Unknown, 5.3% Hispanic or Latino, 15.0% Asian, 10.5% White, 55.8% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |