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Installation manager vs client relationship manager

The differences between installation managers and client relationship managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both an installation manager and a client relationship manager. Additionally, a client relationship manager has an average salary of $89,226, which is higher than the $70,785 average annual salary of an installation manager.

The top three skills for an installation manager include customer satisfaction, project management and safety standards. The most important skills for a client relationship manager are customer service, client service, and client satisfaction.

Installation manager vs client relationship manager overview

Installation ManagerClient Relationship Manager
Yearly salary$70,785$89,226
Hourly rate$34.03$42.90
Growth rate5%5%
Number of jobs81,42085,793
Job satisfaction--
Most common degreeBachelor's Degree, 44%Bachelor's Degree, 77%
Average age4646
Years of experience88

What does an installation manager do?

An installation manager is primarily in charge of overseeing a company's installation projects, ensuring efficiency and timeliness. It is their duty to set goals and objectives, manage budgets and schedules, liaise with clients to identify their needs and preferences, and develop strategies to optimize installation processes, prioritizing customer satisfaction. Furthermore, as an installation manager, it is essential to lead and encourage the workforce to reach goals, all while implementing the safety standards and regulations for a safe work environment.

What does a client relationship manager do?

Client Relationship Managers handle special client accounts for the company. They are usually assigned to essential clients or corporate accounts. They ensure that the company keeps these clients engaged. Client Relationship Managers work hard to build professional working relationships. They give special attention to the assigned client accounts and provide clients with updates on company services and promotions. They tend to any concerns that clients may have, and they ensure that these concerns are properly addressed and resolved. Client Relationship Managers are entrusted to build and strengthen the company's relationship with a client. As such, they are expected to be professional, friendly, and collaborative.

Installation manager vs client relationship manager salary

Installation managers and client relationship managers have different pay scales, as shown below.

Installation ManagerClient Relationship Manager
Average salary$70,785$89,226
Salary rangeBetween $48,000 And $102,000Between $57,000 And $139,000
Highest paying CitySan Francisco, CASan Francisco, CA
Highest paying stateOregonMassachusetts
Best paying companyKLAFenwick & West
Best paying industryGovernmentTechnology

Differences between installation manager and client relationship manager education

There are a few differences between an installation manager and a client relationship manager in terms of educational background:

Installation ManagerClient Relationship Manager
Most common degreeBachelor's Degree, 44%Bachelor's Degree, 77%
Most common majorBusinessBusiness
Most common collegeUniversity of Southern CaliforniaUniversity of Southern California

Installation manager vs client relationship manager demographics

Here are the differences between installation managers' and client relationship managers' demographics:

Installation ManagerClient Relationship Manager
Average age4646
Gender ratioMale, 89.9% Female, 10.1%Male, 47.2% Female, 52.8%
Race ratioBlack or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%
LGBT Percentage7%7%

Differences between installation manager and client relationship manager duties and responsibilities

Installation manager example responsibilities.

  • Manage contractors installing all product categories (flooring, plumbing, kitchen, millwork, etc . )
  • Conduct ongoing quality inspections, identifying potential issues and implementing corrective action plan to achieve safety and QA standards.
  • Manage construction retrofit and extremely unrefine system installation for a difficult bureaucratic customer.
  • Manage HVAC, plumbing, refrigeration, and refrigeration prefabrication services in the mechanical construction department.
  • Receive above average ratings/results from QA, QC, DA-IG, IMCOM, COR, DHR inspections.
  • Install and calibrate QC instruments.
  • Show more

Client relationship manager example responsibilities.

  • Manage the delivery of OLA's and SLA's performance standards and client KPI measurements for the midrange team.
  • Facilitate client relationship with healthcare entities including hospitals, manage care organizations and payers.
  • Manage large-scale CRM implementations that utilize an 803.11b wireless infrastructure and a handheld computing platform.
  • Exceed commercial loan and swap origination goals while simultaneously managing rehabilitation strategies for criticize bank assets.
  • Major responsibilities include client acquisition, client management, cross-selling and risk management.
  • Participate in corporate sponsor internal training regarding healthcare trends and compliance as required.
  • Show more

Installation manager vs client relationship manager skills

Common installation manager skills
  • Customer Satisfaction, 14%
  • Project Management, 7%
  • Safety Standards, 7%
  • Windows, 6%
  • OSHA, 5%
  • HVAC, 5%
Common client relationship manager skills
  • Customer Service, 13%
  • Client Service, 6%
  • Client Satisfaction, 6%
  • Client Facing, 5%
  • Product Knowledge, 5%
  • Service Delivery, 5%

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