Insurance account representative vs insurance agent

The differences between insurance account representatives and insurance agents can be seen in a few details. Each job has different responsibilities and duties. Additionally, an insurance agent has an average salary of $51,936, which is higher than the $39,881 average annual salary of an insurance account representative.

The top three skills for an insurance account representative include schedule appointments, customer service and develop leads. The most important skills for an insurance agent are customer service, insurance sales, and health insurance.

Insurance account representative vs insurance agent overview

	Insurance Account Representative	Insurance Agent
Yearly salary	$39,881	$51,936
Hourly rate	$19.17	$24.97
Growth rate	6%	6%
Number of jobs	104,895	67,977
Job satisfaction	-	5
Most common degree	Bachelor's Degree, 56%	Bachelor's Degree, 53%
Average age	46	46
Years of experience	-	-

What does an insurance account representative do?

An Insurance Account Representative manages the accounts of the clients assigned to them. They sell and make negotiations in health, life, or other insurance. They also carry out is utilizing client-centered ability and strong customer service for strong policyholder-customer relationships. Insurance Account Representatives should develop skills in scheduling appointments, customer service, and customer identification.

What does an insurance agent do?

An insurance agent is responsible for inviting potential clients to the insurance company by offering different insurance services. Insurance agents must have a comprehensive knowledge of insurance types to provide the clients with the best insurance option in the market. The insurance agents should evaluate a client's long-term needs and financial goals to create individual packages as the insurance company allowed. An insurance agent also handles policy renewals and keeps customers' insurance files for reference.

Insurance account representative vs insurance agent salary

Insurance account representatives and insurance agents have different pay scales, as shown below.

	Insurance Account Representative	Insurance Agent
Average salary	$39,881	$51,936
Salary range	Between $30,000 And $51,000	Between $30,000 And $88,000
Highest paying City	Milwaukee, WI	New York, NY
Highest paying state	Wisconsin	Hawaii
Best paying company	Guidehouse	Z Capital Group
Best paying industry	Insurance	Finance

Differences between insurance account representative and insurance agent education

There are a few differences between an insurance account representative and an insurance agent in terms of educational background:

	Insurance Account Representative	Insurance Agent
Most common degree	Bachelor's Degree, 56%	Bachelor's Degree, 53%
Most common major	Business	Business
Most common college	University of Pennsylvania	University of Pennsylvania

Insurance account representative vs insurance agent demographics

Here are the differences between insurance account representatives' and insurance agents' demographics:

	Insurance Account Representative	Insurance Agent
Average age	46	46
Gender ratio	Male, 29.3% Female, 70.7%	Male, 51.6% Female, 48.4%
Race ratio	Black or African American, 9.3% Unknown, 3.6% Hispanic or Latino, 15.9% Asian, 4.9% White, 66.2% American Indian and Alaska Native, 0.1%	Black or African American, 9.3% Unknown, 3.6% Hispanic or Latino, 15.8% Asian, 4.9% White, 66.4% American Indian and Alaska Native, 0.1%
LGBT Percentage	7%	7%

Differences between insurance account representative and insurance agent duties and responsibilities

Insurance account representative example responsibilities.

Manage civil litigation matters such as general and complex litigation.
Cold-Cal to generate leads for individual life and disability insurance and annuities.
Manage client relationship by presenting solutions for customers state and unstate needs while cross-selling company products.
Experience Licenced ACA health insurance agent.
Cross sell all other lines of AAA products to secure stability in clients.
Service clients while empowering them to participate in market gains while avoiding market losses with fix index annuities.

Insurance agent example responsibilities.

Used consultative upselling techniques to provide leads
Maintain personal and confidential Medicare & Medicaid customer information following all HIPAA.
Follow all applicable HIPPA and privacy regulations.
Explain medical plans to Medicare / Medicaid eligible clients to ensure best fit.
Identify and solicit sales prospects in agency database and in the general marketplace.
Develop productive business relationships with key marketplace players by identifying the right products and services.

Insurance account representative vs insurance agent skills

Common insurance account representative skills

Schedule Appointments, 11%
Customer Service, 11%
Develop Leads, 9%
Customer Relationships, 7%
Work Ethic, 5%
Review Process, 5%

Common insurance agent skills

Customer Service, 25%
Insurance Sales, 8%
Health Insurance, 6%
Life Insurance Products, 6%
Financial Resources, 6%
Auto Insurance, 5%

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Insurance Account Representative
Insurance Account Representative vs Insurance Agent

Updated January 8, 2025

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