Insurance agents supervisor vs client service supervisor

Differences between insurance agents supervisor and client service supervisor duties and responsibilities

Insurance agents supervisor example responsibilities.

• Manage operating procedure and accounting systems for payroll, operating expenses, supplies and inventory management and commercial accounts.
• Manage operating procedure and accounting systems for payroll, operating expenses, supplies and inventory management and commercial accounts.
• Attend OSHA and HIPPA reviews annually with faculty and students.
• Maintain collection follow-up notes utilizing A/R paper less collection system.
• Review existing paper documentation and develop electronic templates and documents using EMR tools.

Client service supervisor example responsibilities.

• Develop and manage sales/customer service agents by monitoring productivity, quality and adherence using KPI's.
• Follow up with patients and HHA when incidents occur.
• Conduct onsite safety inspection of entire work area and surroundings.
• Conduct interviews and translate (English-Spanish) in-branch or onsite.
• Collect, analyze and input various data, using ADP system and the ADVANT system.
• Chair monthly utilization management meetings with service coordinators to ensure accurate billing and maintain a cost effective budget for participants.
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