Insurance clerk vs office clerk

The differences between insurance clerks and office clerks can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become an insurance clerk, becoming an office clerk takes usually requires 1-2 years. Additionally, an insurance clerk has an average salary of $33,089, which is higher than the $30,927 average annual salary of an office clerk.

The top three skills for an insurance clerk include patients, insurance verification and data entry. The most important skills for an office clerk are customer service, data entry, and telephone calls.

Insurance clerk vs office clerk overview

	Insurance Clerk	Office Clerk
Yearly salary	$33,089	$30,927
Hourly rate	$15.91	$14.87
Growth rate	-3%	-5%
Number of jobs	147,755	106,497
Job satisfaction	2	-
Most common degree	High School Diploma, 29%	Bachelor's Degree, 32%
Average age	44	47
Years of experience	4	2

What does an insurance clerk do?

An insurance clerk usually works to process insurance, reinstatement, changes, or cancellations for a company or an individual account. They are responsible for monitoring, processing, and organizing different insurance claims for a client. They usually work closely with the company's insurance agent to provide necessary information to process the clients' application. This career requires a broad knowledge of local and state insurance policies, good attention to detail, excellent communication skills, customer service skills, and administrative skills.

What does an office clerk do?

Office clerks are administrative employees who handle clerical activities for the organization. They are in charge of managing company records, organizing and storing documents, filing and sorting hard copies of documents, and liaising with other departments or external partners. They are also in charge of handling and scheduling meetings and appointments, managing the reservation of office meeting rooms, and manning telephone lines. Office clerks may also be in charge of ordering office supplies, preparing purchase requisitions for office needs, sending out and receiving official company documents, and other correspondences.

Insurance clerk vs office clerk salary

Insurance clerks and office clerks have different pay scales, as shown below.

	Insurance Clerk	Office Clerk
Average salary	$33,089	$30,927
Salary range	Between $27,000 And $39,000	Between $25,000 And $38,000
Highest paying City	Henderson, NV	Englewood, CO
Highest paying state	New Hampshire	Alaska
Best paying company	Lenoir Memorial Hospital	University of Massachusetts Boston
Best paying industry	Finance	Transportation

Differences between insurance clerk and office clerk education

There are a few differences between an insurance clerk and an office clerk in terms of educational background:

	Insurance Clerk	Office Clerk
Most common degree	High School Diploma, 29%	Bachelor's Degree, 32%
Most common major	Business	Business
Most common college	-	Western Carolina University

Insurance clerk vs office clerk demographics

Here are the differences between insurance clerks' and office clerks' demographics:

	Insurance Clerk	Office Clerk
Average age	44	47
Gender ratio	Male, 8.3% Female, 91.7%	Male, 23.3% Female, 76.7%
Race ratio	Black or African American, 13.8% Unknown, 4.3% Hispanic or Latino, 14.4% Asian, 3.9% White, 63.2% American Indian and Alaska Native, 0.5%	Black or African American, 9.9% Unknown, 4.5% Hispanic or Latino, 23.7% Asian, 7.9% White, 53.0% American Indian and Alaska Native, 0.9%
LGBT Percentage	11%	6%

Differences between insurance clerk and office clerk duties and responsibilities

Insurance clerk example responsibilities.

Manage front office check-in, insurance verification and certifications from doctors.
Establish and implement procedures for completion of patient super bills with proper diagnostic coding utilizing ICD-9 and CPT code manuals.
Maintain patient medical records insuring diagnosis codes (ICD-9) are itemized correctly and name and address of insurance carriers record.
Schedule and obtain authorization for outpatient procedures for patients via private insurance, worker's compensation, and Medicare/ Medicaid.
Complete several ICD-10 training courses.
Perform medical coding with most accurate and descriptive HCPCS code.

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Office clerk example responsibilities.

Complete medical records requests as specified under HIPAA regulations.
Scan EOB's and attach to payments in software system.
Perform electronic billing of Medicare, Medicaid, and HMO/PPO submissions.
Follow all HIPAA guidelines and safety rules as required within the healthcare policy.
Perform account analysis on credit balance accounts using insurance explanation of benefit information (EOB).
Provide information about establishment, such as location of departments or offices, employees within the organization, or services provide.

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Insurance clerk vs office clerk skills

Common insurance clerk skills

Patients, 25%
Insurance Verification, 7%
Data Entry, 7%
Customer Service, 6%
Insurance Coverage, 5%
Computer System, 3%

Common office clerk skills

Customer Service, 21%
Data Entry, 18%
Telephone Calls, 7%
Payroll, 5%
Office Equipment, 4%
Office Machines, 3%

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Updated January 8, 2025

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