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Intake specialist vs case management specialist

The differences between intake specialists and case management specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both an intake specialist and a case management specialist. Additionally, a case management specialist has an average salary of $41,553, which is higher than the $36,805 average annual salary of an intake specialist.

The top three skills for an intake specialist include patients, customer service and social work. The most important skills for a case management specialist are patients, social work, and mental health.

Intake specialist vs case management specialist overview

Intake SpecialistCase Management Specialist
Yearly salary$36,805$41,553
Hourly rate$17.69$19.98
Growth rate12%12%
Number of jobs40,663153,985
Job satisfaction--
Most common degreeBachelor's Degree, 47%Bachelor's Degree, 56%
Average age4343
Years of experience1212

What does an intake specialist do?

Intake coordinators manage the registration of clients or patients for medical services in a health care facility. They talk to patients and their families, determine their needs, and ask for patients' medical history and their mental and physical state. It is part of their job to obtain the insurance information of the patients. The necessary skills to become an intake coordinator include good writing and reading skills, good communication, and attention to detail.

What does a case management specialist do?

In healthcare facilities, a case management specialist is in charge of ensuring that patients get quality service. Their responsibilities often include handling admission and discharge procedures, preparing and processing documents, gathering and organizing patient information, and developing strategies to optimize case management operations. There are also instances where they must address patient concerns and issues, resolving them promptly and efficiently. Furthermore, as a case management specialist, it is essential to function while adhering to the facility's policies and regulations.

Intake specialist vs case management specialist salary

Intake specialists and case management specialists have different pay scales, as shown below.

Intake SpecialistCase Management Specialist
Average salary$36,805$41,553
Salary rangeBetween $26,000 And $51,000Between $27,000 And $62,000
Highest paying CitySan Francisco, CASan Mateo, CA
Highest paying stateCaliforniaHawaii
Best paying companyCitiMcKinsey & Company Inc
Best paying industryGovernmentTechnology

Differences between intake specialist and case management specialist education

There are a few differences between an intake specialist and a case management specialist in terms of educational background:

Intake SpecialistCase Management Specialist
Most common degreeBachelor's Degree, 47%Bachelor's Degree, 56%
Most common majorBusinessNursing
Most common collegeSUNY at BinghamtonSUNY at Binghamton

Intake specialist vs case management specialist demographics

Here are the differences between intake specialists' and case management specialists' demographics:

Intake SpecialistCase Management Specialist
Average age4343
Gender ratioMale, 20.7% Female, 79.3%Male, 19.6% Female, 80.4%
Race ratioBlack or African American, 11.7% Unknown, 4.6% Hispanic or Latino, 21.4% Asian, 6.3% White, 54.4% American Indian and Alaska Native, 1.6%Black or African American, 11.9% Unknown, 4.9% Hispanic or Latino, 18.7% Asian, 6.9% White, 55.7% American Indian and Alaska Native, 1.9%
LGBT Percentage11%11%

Differences between intake specialist and case management specialist duties and responsibilities

Intake specialist example responsibilities.

  • Manage assignments of paying medical bills limit in depth that include organizing and researching regulations as pertain to veterans eligibility.
  • Provide information to potential patients and referral sources regarding inpatient and outpatient programs offer and intake process.
  • Verify Medicare eligibility, provide patients with Medicare guideline information as related to home health care and their coverage.
  • Review U.S. DHS immigration compliance of participants.
  • Peg claimants claim and establish medial conditions to VA worksheets.
  • Respond to telephone and e-mail inquiries regarding CM/ECF and court relate procedures.
  • Show more

Case management specialist example responsibilities.

  • Manage caseload by providing care coordination to individuals with a primary intellectual/developmental disability diagnosis all of whom receive community-base waiver services.
  • Provide case management to give emergency financial assistance to veterans and their families during a financial crisis.
  • Complete admission, stay and discharge reviews utilizing Interqual criteria to evaluate medical necessity as indicated by corporate standards.
  • Fax documents to skil nursing homes and rehabilitation facilities.
  • Perform psycho-social management, intervention, advocacy, and referral services for patients and significant others.
  • Supervise in educating patients and direct care staff about self-management of chronic illness tailoring instructions to patient's individual circumstances.
  • Show more

Intake specialist vs case management specialist skills

Common intake specialist skills
  • Patients, 16%
  • Customer Service, 14%
  • Social Work, 7%
  • Data Entry, 6%
  • Phone Calls, 4%
  • Home Health, 3%
Common case management specialist skills
  • Patients, 19%
  • Social Work, 15%
  • Mental Health, 8%
  • Community Resources, 4%
  • Patient Care, 4%
  • Crisis Intervention, 4%

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