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The differences between intake specialists and case management specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both an intake specialist and a case management specialist. Additionally, a case management specialist has an average salary of $41,553, which is higher than the $36,805 average annual salary of an intake specialist.
The top three skills for an intake specialist include patients, customer service and social work. The most important skills for a case management specialist are patients, social work, and mental health.
| Intake Specialist | Case Management Specialist | |
| Yearly salary | $36,805 | $41,553 |
| Hourly rate | $17.69 | $19.98 |
| Growth rate | 12% | 12% |
| Number of jobs | 40,663 | 153,985 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 47% | Bachelor's Degree, 56% |
| Average age | 43 | 43 |
| Years of experience | 12 | 12 |
Intake coordinators manage the registration of clients or patients for medical services in a health care facility. They talk to patients and their families, determine their needs, and ask for patients' medical history and their mental and physical state. It is part of their job to obtain the insurance information of the patients. The necessary skills to become an intake coordinator include good writing and reading skills, good communication, and attention to detail.
In healthcare facilities, a case management specialist is in charge of ensuring that patients get quality service. Their responsibilities often include handling admission and discharge procedures, preparing and processing documents, gathering and organizing patient information, and developing strategies to optimize case management operations. There are also instances where they must address patient concerns and issues, resolving them promptly and efficiently. Furthermore, as a case management specialist, it is essential to function while adhering to the facility's policies and regulations.
Intake specialists and case management specialists have different pay scales, as shown below.
| Intake Specialist | Case Management Specialist | |
| Average salary | $36,805 | $41,553 |
| Salary range | Between $26,000 And $51,000 | Between $27,000 And $62,000 |
| Highest paying City | San Francisco, CA | San Mateo, CA |
| Highest paying state | California | Hawaii |
| Best paying company | Citi | McKinsey & Company Inc |
| Best paying industry | Government | Technology |
There are a few differences between an intake specialist and a case management specialist in terms of educational background:
| Intake Specialist | Case Management Specialist | |
| Most common degree | Bachelor's Degree, 47% | Bachelor's Degree, 56% |
| Most common major | Business | Nursing |
| Most common college | SUNY at Binghamton | SUNY at Binghamton |
Here are the differences between intake specialists' and case management specialists' demographics:
| Intake Specialist | Case Management Specialist | |
| Average age | 43 | 43 |
| Gender ratio | Male, 20.7% Female, 79.3% | Male, 19.6% Female, 80.4% |
| Race ratio | Black or African American, 11.7% Unknown, 4.6% Hispanic or Latino, 21.4% Asian, 6.3% White, 54.4% American Indian and Alaska Native, 1.6% | Black or African American, 11.9% Unknown, 4.9% Hispanic or Latino, 18.7% Asian, 6.9% White, 55.7% American Indian and Alaska Native, 1.9% |
| LGBT Percentage | 11% | 11% |