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The differences between integration technicians and lead support technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an integration technician and a lead support technician. Additionally, a lead support technician has an average salary of $95,420, which is higher than the $86,903 average annual salary of an integration technician.
The top three skills for an integration technician include dexterity, hand tools and calipers. The most important skills for a lead support technician are database, customer service, and customer satisfaction.
| Integration Technician | Lead Support Technician | |
| Yearly salary | $86,903 | $95,420 |
| Hourly rate | $41.78 | $45.88 |
| Growth rate | 10% | 10% |
| Number of jobs | 86,369 | 115,952 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 45% | Bachelor's Degree, 54% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
In the computer industry, and integration technician is typically in charge of installing and maintaining systems. Although their duties vary in their place of employment, it usually includes generating codes, devising integration plans, creating test structures, gathering and analyzing data, producing progress reports, and developing strategies to optimize operations. There are also instances where they provide technical support to employees or clients. Furthermore, as an integration technician, it is essential to maintain an active communication line with team members, coordinating for a smooth and efficient workflow.
Lead support technicians test and troubleshoot onboard systems by using various interface tools and proprietary software. Besides following instructions, lead support technicians also work hand-in-hand with managers to ensure all quality standards are implemented. Lead support technicians also oversee and support different technical tasks, including brackets, building weldments, fabricating, and modifying support structures. Moreover, lead support technicians troubleshoot and resolve hardware and software problems.
Integration technicians and lead support technicians have different pay scales, as shown below.
| Integration Technician | Lead Support Technician | |
| Average salary | $86,903 | $95,420 |
| Salary range | Between $53,000 And $141,000 | Between $64,000 And $140,000 |
| Highest paying City | Santa Clara, CA | San Francisco, CA |
| Highest paying state | Delaware | New Jersey |
| Best paying company | eBay | |
| Best paying industry | - | Technology |
There are a few differences between an integration technician and a lead support technician in terms of educational background:
| Integration Technician | Lead Support Technician | |
| Most common degree | Bachelor's Degree, 45% | Bachelor's Degree, 54% |
| Most common major | Electrical Engineering | Computer Science |
| Most common college | Northeastern University | Stanford University |
Here are the differences between integration technicians' and lead support technicians' demographics:
| Integration Technician | Lead Support Technician | |
| Average age | 42 | 42 |
| Gender ratio | Male, 84.4% Female, 15.6% | Male, 81.1% Female, 18.9% |
| Race ratio | Black or African American, 11.2% Unknown, 5.4% Hispanic or Latino, 16.4% Asian, 10.9% White, 55.8% American Indian and Alaska Native, 0.4% | Black or African American, 10.7% Unknown, 5.4% Hispanic or Latino, 16.4% Asian, 12.0% White, 55.1% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |