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Integration technician vs lead support technician

The differences between integration technicians and lead support technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an integration technician and a lead support technician. Additionally, a lead support technician has an average salary of $95,420, which is higher than the $86,903 average annual salary of an integration technician.

The top three skills for an integration technician include dexterity, hand tools and calipers. The most important skills for a lead support technician are database, customer service, and customer satisfaction.

Integration technician vs lead support technician overview

Integration TechnicianLead Support Technician
Yearly salary$86,903$95,420
Hourly rate$41.78$45.88
Growth rate10%10%
Number of jobs86,369115,952
Job satisfaction--
Most common degreeBachelor's Degree, 45%Bachelor's Degree, 54%
Average age4242
Years of experience22

What does an integration technician do?

In the computer industry, and integration technician is typically in charge of installing and maintaining systems. Although their duties vary in their place of employment, it usually includes generating codes, devising integration plans, creating test structures, gathering and analyzing data, producing progress reports, and developing strategies to optimize operations. There are also instances where they provide technical support to employees or clients. Furthermore, as an integration technician, it is essential to maintain an active communication line with team members, coordinating for a smooth and efficient workflow.

What does a lead support technician do?

Lead support technicians test and troubleshoot onboard systems by using various interface tools and proprietary software. Besides following instructions, lead support technicians also work hand-in-hand with managers to ensure all quality standards are implemented. Lead support technicians also oversee and support different technical tasks, including brackets, building weldments, fabricating, and modifying support structures. Moreover, lead support technicians troubleshoot and resolve hardware and software problems.

Integration technician vs lead support technician salary

Integration technicians and lead support technicians have different pay scales, as shown below.

Integration TechnicianLead Support Technician
Average salary$86,903$95,420
Salary rangeBetween $53,000 And $141,000Between $64,000 And $140,000
Highest paying CitySanta Clara, CASan Francisco, CA
Highest paying stateDelawareNew Jersey
Best paying companyeBayGoogle
Best paying industry-Technology

Differences between integration technician and lead support technician education

There are a few differences between an integration technician and a lead support technician in terms of educational background:

Integration TechnicianLead Support Technician
Most common degreeBachelor's Degree, 45%Bachelor's Degree, 54%
Most common majorElectrical EngineeringComputer Science
Most common collegeNortheastern UniversityStanford University

Integration technician vs lead support technician demographics

Here are the differences between integration technicians' and lead support technicians' demographics:

Integration TechnicianLead Support Technician
Average age4242
Gender ratioMale, 84.4% Female, 15.6%Male, 81.1% Female, 18.9%
Race ratioBlack or African American, 11.2% Unknown, 5.4% Hispanic or Latino, 16.4% Asian, 10.9% White, 55.8% American Indian and Alaska Native, 0.4%Black or African American, 10.7% Unknown, 5.4% Hispanic or Latino, 16.4% Asian, 12.0% White, 55.1% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between integration technician and lead support technician duties and responsibilities

Integration technician example responsibilities.

  • Create and manage scripts using SQL.
  • Create and manage databases with SQL.
  • Manage and maintain the engineering lab; debugged/repair production servers and desktop computers
  • Adjust minor script issues (java and python) and provide feedback through data logs.
  • Maintain database testing, scripting and revisions of software products utilizing different operating systems.
  • Used linux, ksh, sh, bash, perl.
  • Show more

Lead support technician example responsibilities.

  • Manage communications capabilities, including FTP, TCP/IP, direct connect, and modem.
  • Manage user problems with Citrix XenApp by clearing problematic connections to allow users to reconnect and use their applications.
  • Work with multiple virtualization software programs (Citrix XenCenter, ESXI vSphere); utilize Salesforce to manage support tickets.
  • Install network LAN equipment by running Cat5e cabling and setting up network switches and routers.
  • Used UNIX script for compiling and deployment.
  • Provide support to DoD secure project areas.
  • Show more

Integration technician vs lead support technician skills

Common integration technician skills
  • Dexterity, 13%
  • Hand Tools, 10%
  • Calipers, 9%
  • Quality Standards, 5%
  • Engineering Drawings, 5%
  • PC, 4%
Common lead support technician skills
  • Database, 8%
  • Customer Service, 6%
  • Customer Satisfaction, 5%
  • Java, 4%
  • Customer Support, 4%
  • OS, 4%

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